Redwood Restaurant in West Berkshire

Every time we visit Southboure, we always use Chick King for our fish and chips. Food and service is excellent and would definitely recommend it to anyone who visits Southboure.

Dear McDonald’s Customer Service / Manager I am writing to express my deep disappointment and concern regarding a very unpleasant experience I had at your Newbury town outlet on 28 April, 2025. I had ordered a Veg Burger, and to my shock, the burger had a foul smell, indicating it was not fresh. Even more disturbing, I found a strand of hair inside the burger, which is completely unacceptable and unhygienic. When I brought this to the attention of the staff and requested a replacement, the manager not only refused to resolve the issue politely but also shouted at me in front of other customers. This kind of behaviour from a manager is extremely unprofessional and made me feel disrespected and humiliated. As a regular customer of McDonald’s, I expected better quality food and respectful service. I request you to look into this matter seriously and take appropriate action to ensure such incidents do not happen again. Looking forward to your response and a resolution. Reviews - I will not Recommend this place I will give 0/10 Service 0/10 Food - 0/10 Customer- 0/10 Service

Food was good and driver was kind

Cold fries, warm coke, horrible

The chips and the battered sausage were disgusting! They obviously think it is acceptable to serve food that looks like this! The customer cannot see behind the counter when serving as I would never have accepted this. Also ordered a portion of fish which was also horrible do not use we will not be using this fish and chip shop again avoid unless you want chips that are served from lunchtime in the evening and sausages that look burnt and chard disgraceful , a way of ripping customers off! 😡