McDonald's in West Berkshire - Phone Number, Reservations, Reviews

Is what it is. Drive through sometimes slow to deliver food. Busier than tot hill. Gone downhill recently. Constantly have to sit n park up then wait 15 mins+ for food. Then they forget stuff half the time

Quick and cheerful what more could you want

Very clean staff friendly food nice and hot not to much salt on fries . Coffee was nice . My daughter loved the cheeseburger.

Great McDonald's, quick service and friendly staff. Highly recommended.

Terrible order this evening, MC flurry was given to us as milk, had clearly been sitting waiting for too long, nuggets were missing from the order and the burger arrived looking like this photo. Staff nice but absolutely over run, hire more staff.

It was delicious, I recommend it

Slow slow service, 12 minute wait for a milkshake and coke with 1 persons order in front....rest were drive thrus, that seems to be thier priority. Get out, and the milkshake wasn't chocolate as ordered was a weak no flavour milkshake just off white

Food was good but they had limited supply. No cold drinks, no hot drinks except water and fruit shoots. Limited sauces.

We had the wrong drinks delivered and neither of the dips we ordered. So the order was incorrect.

Awful customer service, no one cared about the customers inside. Order was totally wrong after waiting 20 minutes for our food.

rubbish! missing all of our hash browns

Order never arrived although it said delivered awaiting refund

Shocking service, foods always late on delivery/cold and missing items.

over a hour waiting on food and basically cold when arrived, im deleting just eat as your service is terrible!

No sauce with the order. I selected the sauce when the app asked me. None was delivered. The drinks are warm and flat and food especially the chips are cold and soggy. This food is inedible.

Always problems with orders. Missing food. Constantly have to check order before Leaving.

disappointed as it was dumped on the floor and not handed to a resident

Always cold every time I order will not be ordering again

Drive through not great, most of the time you have to park and wait for your food, when it arrives food is guaranteed to be missing, then you end up walking in to collect your missing food.

Breakfast order took 28 minutes.

the food came cold and i am missing my sauce

Very nice staff. Not a lot of parking.

Food took over an hour which was a bit longer than I anticipated. This was probably more the restaurants issue. One of the burgers I ordered didn’t look very appetising or taste that good. Again this would have been the restaurant’s responsibility. Delivery driver was polite and friendly though.

The delivery driver was perfect. The McDonalds was terrible I order no bacon no sausage in wrap so they sent it with it. Can’t they read labels? I’m vegetarian the fault was on their end. I am really disappointed with them it was a shock when I bit into the wrap you don’t think checking when there’s a label on the packaging.

Busy but as expected results. It's McDonald's. Say no more.

The order was missing items - like normal I’d we order for delivery

Very poor service, rude (uneducated) staff. They mess up our order completely.

Food was cold! Missing so many items! Missing 4 fries, the new double Big Mac and wrong burger was sent. Never using this app again!

We had a great breakfast to start the day. Great coffee and all reasonably priced

When I started to order it said 30 minutes, then every 10-15 minutes the expected delivery time got extended, in the end I got the food nearly an hour after it should have arrived. If I had known this, I would have collected the food. Abysmal service

Lovely food delicious, driver on time and polite too :) Many thanks!

2 of main items ordered not delivered. I would have preferred a refund than credit on my account. This isn’t the first time I have ordered and not received all items paid for. I am housebound and have no transport so I have to get things delivered. I rung the restaurant and they offered me a code to go and collect & as I couldn’t I requested a refund.

food said due at 18:10 we received at 19.15 all meals were cold in resulting to throwing away the children food and ordering from somewhere else

For winning 9 Nuggets I preferred to choose Just Eat over its biggest competitor. But after opening the sandwich package there were sandwiches, potatoes and sauces but no Nuggets. Big disappointment

Ordered my family McDonald’s to be delivered. There were missing food and the food that we get was stone cold, I phoned over 25 times with no answer. I have now had to order again!!!

Free item of cheese balls delivered but no dips provided for order and cold

Soggy chips weren't nice at all

time kept extending and nuggets were missing and a mc flurry was missing

hiya I have ordered a McDonald’s today with a group of friends and I am absolutely appalled because my friend got 1 pickle in her burger when it states 2 and a fry in with the one pickle.also I payed at counter £10 for a share box of mozzarella cheese bites which are £6.49 and I only got £2.51 pence change and now I can not afford lunch for school Monday in absolute disbelie.

Food absolutely stone cold. receipt showed food had been prepared over an hour and a half before being delivered.

Every time we order there is a problem. Either food is missing or it’s cold.

No fries or milkshake delivered

Nice. Be careful with the parking spaces. If you stay more than 1 hour and 30 minutes you'll get a ticket of £100 , but you can pay £60 in 14 days. It happened to me.

Typical mcdonalds, slow service and cold food.

Order turned up and the large drink had been split on route. Driver told me there was nothing he could do and I should claim a refund.

Yet again this branch of McDonalds can’t seem to get an order right. This time we were missing the Big Mac from the Big Mac meal we ordered. A pretty fundamental part of the meal! Chips were cold and undercooked.

Yet again no sauces with nuggets. How can they get it so wrong

Half the order was missing , food over cooked and chips cold

my order was delayed by an hour and 10 mins. all the food was stone cold and the drinks were so late that all the ice had melted resulting in very weak non fizzy cokes.

Fuckinf didn’t give the sauces again

Non of the Dips was delivered. just the thing I an not happy with.

Missing items but fast delivery

No ratings! Everytime I order from you there is always food missing!

The last signal on the map was delivery driver at thatcham station crossing he should have crossed turned left and 3 mins away. but no signal after that so food cold because of the just eat driver !!!!!!

We had ordered from the 3 for £3 menu a small fries, 4 chicken nuggets and a cheeseburger with only ketchup. When we recieved our order it was a small fries and two cheeseburgers with all the toppings we specifically requested to not have. On top of this we had ordered mozzarella bits which come with a rich tomato sauce and we had ordered some extra ketchup- not one of these sauces were included in our meals. As well as this we had only received one straw when we had two drinks. Furthermore the time wait of our order was unacceptable. We had joined the drive thru to speed up our experience and between ordering our meal it was another 20 minutes before we received it as we had been asked to park up

they forgot my nuggets again not happy always something missing.

No dips and no mozzarella dippers, for that you get a £3.19 refund and a totally ruined mood.

Food arrived cold and half of my order missing absolute disgrace

I ordered a vegetable deluxe meal and have been delivered what looks like a chicken burger

Missing half the order?? 3 chips missing and 1 box of nugget missing

Amazing service from Tony and Ileana helping us save money. Absolutely amazing service

Bought a cheeseburger along with other items when I took a bite out it for the 1st time ever since going to McDonald's IT WAS STONE COLD THE WHOLE THING!!! Come on guys all you have to do is cook it is it so hard to do???

Not only was all my food cold. All the fries we ordered had half a portion. Also I ordered 2 smoothies and both were half a cup. I don’t know why McDonald’s was being so tight with there food tonight. We pay enough!!!!!!

My egg and bacon McMuffin arrived minus the egg so quite disappointing

Great delivery but missing items…again!

States delivered, however 30 minutes later still nothing 😞😓😩

Wrong drink and no dips that were ordered

food arrived soggy and luke warm. Driver made a joke about it being busy but I've been watching his tracked location on the map and he was at the park at the end of my road for over 30 minutes. the tip needs to be refunded and the feature should be an option after food has been received. absolutely pitiful service and no remorse or care from driver. disgraceful.

Never got any milkshakes machine always broken

Always forget dips despite ordering them and often paying for them Sort yourself out the staff are careless and rude and ALWAYS forget something with are order or do something wrong! Ridiculous and useless

Great service, very friendly driver

Really quick and efficient service. very nice driver

First class all round, best delivery yet.

The staff here are so helpful and polite. I’ve had problems with the app as I’m not very technical and they do it all for me on my phone. I go nearly every day and wouldn’t go anywhere else and get such a good experience.

The burgers were AMAZING and the fries were really good, but the meat in the burgers was really thin.

Food was cold, drink had spilt and the dip didn’t come with the order.

Over 2 hours late. What a joke

took 2 hours for my food to be delivered and driver was so rude

Absolute chaos. Service slow, food cold and they can’t even fill a drink to the top of the cup.

I ordered a galaxy pie but didn't arrive

Absolutely ridiculous. Every single time there is a problem. How difficult is it to put the correct food in a bag for delivery. It takes a special kind of stupid I swear

not receiving condiments that have been paid for is a common occurrence and just eat need to address this fact. Also, stop lying about the expected delivery time that ALWAYS changes AFTER payment.

No dips (paid for), no straws etc.

Great location but expect to wait, it's always busy and despite adding an additional drive through, they are super slow to deliver food.

Food was cold and missing 1 burger which meant I had no dinner as have my burger to my child as didn’t want one of the children to go to bed hungry

food was cold and iteams was missing

Completely wrong food delivered!

Delivery time kept changing, took over an hour

Forgot a toastie and just eat have refused to refund.

Super fast, excellent service and delivery

courier was v good but no condiments that I paid for again?!

The apple pie and coffee were lovely

The Chicken McSpicy was cooked appallingly and resembled a deep-fried flip-flop. The Double Cheeseburger looked like it had been thrown together in the dark and even contained a mystery slice of bacon. The fries and McNuggetts were addequate. Overall I am very unsatisfied.

Always make you park up when using drive through

My grandsons chicken nuggets not in my order tried to call twice and phone cut of, This was 5.14 not money i can afford to waste. my grandson now as chips for tea

Update April 24 - New service is to take order, give a coffee then make you wait 10 minutes in the car park for your breakfast perfectly so your coffee goes cold! #slowfoodnotfastfood March 24 - awful service cold coffee and food !!! The last 13 visits have all been wrong, no sauce, cold food and burnt egg muffins every breakfast (maybe they hate veggie options) 1 in 12 usually ok. They don’t bring sauce to car orders btw 👍

Disgusting, cold, took around 1 hour to deliver to hotel when it is only 0.2 miles away 2 burgers missing and a drink and blamed it on us don’t order!!!!

very hot thankyou for the balloon!

Love the message and yes i am now thanks jadidee and Kelly xxx

Always good food from here, even got a lovely message too!