Redwood Farm in South Gloucestershire

First time visiting here, we had the carvery, kids had the kids meals. No table number on our table but we told the waiter and he made sure our food got to us. Very friendly. The kids play area was quite basic. The kids had a good time though. Carvery and meals were delicious, the yorkshires were really hard though. Had a lovely time if we are in the area again we would visit again.

Very poor carvery. Yorkshire Pudding tough as old boots. Potatoes burnt Soggy sprouts Thinly cut beef 5 minute wait with no queue for a chef to appear to give me a plate

Excellent service as always. Brandon-Lee made sure our meal was great and was very friendly. Making sure we were happy with our meals and had enough to drink. The food was very good as always and excellent value for money. Overall lovely experience and definitely makes us want to visit again.

Great friendly service from Brandon-Lee and the team, good quality food and ample parking. Cannot fault Redwood Farm and will definitely continue to come back due to our experience.

Lovely breakfast. Chan served us quickly and was very friendly. It was a good pit stop on our way Cornwall. Would recommend

Brandon Lee our server made sure our food and experience was great, happy and chatty. Made the overall experience great. Definitely recommended, deserves a pay rise. Food was hearty, filling and freshly cooked. Props to Dan the chef 🫡

Amazing Sunday roasted dinner. Love the variety of it. Thank you very much guys see you next time.

Absolutely great breakfast service, lovely well cooked food and atmosphere - Brandon Lee was very friendly and efficient.

There were very friendly staff at this establishment.food was lovely but there was a server/barman that excelled in his service I believe his name was Brandon.he smiled he was very pleasant and helpful.

Brandon Lee running the show, fantastic team and fantastic food 👌

Brandon is a superstar, he was running around sorting breakfasts, manning the bar and welcoming customers. We do come regularly and he’s always so lovely. He deserves a pay rise!!!

Food wasn't the best and needed refreshing as I visited in the afternoon so was kept under a hot plate

I had the absolute pleasure of experiencing outstanding customer service recently at the pub, all thanks to Rob and Brandon Lee. Their dedication to ensuring every guest had a memorable experience was truly remarkable. Rob was warm, welcoming, and attentive from the moment we arrived. He took the time to engage with each guest, ensuring everyone was comfortable and had everything they needed. His knowledge of the menu and drink offerings was impressive, and he made great recommendations that really enhanced our visit. Brandon Lee was equally fantastic, offering a perfect balance of professionalism and friendliness. He worked seamlessly alongside Rob, ensuring that the flow of service never faltered, even during busy moments. His quick responsiveness and genuine care for the customers made all the difference in creating a great atmosphere. Together, Rob and Brandon Lee went above and beyond to provide top-tier service, turning an ordinary pub visit into an exceptional experience. Their teamwork, attentiveness, and friendly demeanor made a lasting impression. If you're looking for a pub where you're treated like a VIP, Rob and Brandon Lee make it the place to be!

I had the pleasure of interacting with Rob and Brandon Lee recently, and I have to say, their customer service was truly outstanding. Both of them were not only incredibly professional but also went above and beyond to ensure all my questions and concerns were addressed promptly and thoroughly. They were friendly, attentive, and made the entire experience smooth and enjoyable. It’s rare to find such a high level of dedication to customer satisfaction, and I am grateful for their exceptional service. I highly recommend them for anyone seeking reliable and top-notch support!

We come quite often, we decided to go for mother day here on a late decision going out, we were out at a table we were un happy with & Brandon Lee - the manager on for the time was absolutely amazing, he promptly found us another table in a quieter area, kept checking on us over the whole course of the evening as to weather drinks were okay, food was okay, everything from start to finish. The rest of the staff were also lovely but Brandon Lee was a credit to the venue & his team on such a busy day. Would always come back when your given service that outstanding by management.

First time visiting my family. The food was really nice. Wasn't sure if we wait to be seated or we just find a table ourselves. Staff just stared at us so no real welcome and I felt awkward. We asked about seating and they said sit anywhere. I had a double stack burger, which was lovely. My son and grandkids all had cheese burgers and loved the lovely helping of coslaw on the side. I originally went for a carvery, but no one came to serve me and got fed up with waiting, even tho I did here a lady say I was waiting, but still no one came. I will return again when I'm next in Bristol because I live in Swansea, hopefully I will be able to try the calvary.

Food was mushy felt like schools dinners and not a pleasant reminder of those. Potatoes mushy / cheese and onion pie rock solid must have been cooking for hours and left cold then heated up again - horrible never going to return here. I wanted to ask for my money back. People there seemed to enjoy the food with families and the atmosphere was pleasant enough as well the service but the food was below the standard bringing back nightmarish memories of the taste of mushy scran

David S, is s true gentleman, very wise, very helpful. He is like the mortor between the bricks, the man, the myth, the legend ....!!! Cheers big D.. !!

Really enjoyed our visit to Redwood Farm this evening. Friendly staff, quick service & delicious food!

AVOID. Supposed to open at 8am. Here I am stood outside like a bellend at 8.20am because staff can't be bothered to unlock the doors

Visited on Mother’s Day. We had booked a table in advance and arrived a little early. Thankfully, the staff were accommodating and managed to seat us quickly. We ordered our starters, mains, drinks, and desserts via the mobile phone app as the queues were very long. Up to this point, everything was going smoothly, and we were having a lovely time. The food was excellent and the atmosphere was great. However, things took a disappointing turn when we waited over 45 minutes for our desserts. I eventually approached a member of staff to ask about them. Instead of checking on the order, the first thing he said was, "We need your table, can you finish up and go!" I replied that we would leave once we had finished our food, especially as the delay wasn’t our fault. He insisted again that we needed to vacate the table, to which I repeated that we’d be happy to do so once the desserts arrived. His tone and attitude were unnecessarily rude and dismissive, which really soured what had otherwise been an enjoyable visit. He walked off grumpily, said he’d look into it, but never came back. We waited another 10 minutes and still received no update, so we decided to leave. On the way out, I requested a refund for the hot drink and two of the desserts, which, as of writing this, I am still waiting to receive. Despite this, I won’t completely knock the restaurant as it was a very busy day and the food was genuinely lovely. But I would advise caution if visiting during peak times, and I sincerely hope that particular staff member is spoken to, as his attitude was totally unacceptable and not reflective of the rest of the team. Still giving 3 stars – purely because the food and most of the experience were great up until that unfortunate interaction.

GAVE WHAT I ORDERED TO SOMEONE ELSE AND DIDN'T EVEN FIX THE MISTAKE

Absolute rubbish! Food wasn’t actually that bad! But busy periods! Should have a till with a sign stating DRINKS only! I was in the queue for 35 mins waiting for A pint! Any one with a brain cell knows this will cut the waiting time down on one Que for food and one Que for drinks! Won’t be returning absolutely ridiculous system!!

Brilliant service from david H (superman) Had a lovely meal for mothers day 😋

Brilliant service from David, amazing food would definitely recommend to anyone who hasn’t been

Booked in for mothers day and it was a good job we did. The que for the carvery at 3pm was heading towards the entrance extremely busy, we decided to order from the main menu. Our meals consisted of the biggest burger on the menu, a cheese and potato pie with chips and beans, hell of a size, a steak with the trimmings again a good size and a mixed grill which was a good size, not ridiculous size, but just nice. There was a bit of a wait due to how busy it was but worth it. There was a bit of confusion over our deserts but again they were a good size, the slice of chocolate fudge cake my wife had was huge lol all in all we had a lovely afternoon 👍

Terrible , steak sent back and still not right, staff working like mad, as clearly understaffed . Up there with worst meal we have ever had

Was lovely food , just would be a good plan to say what is not available on desserts as wanted a certain one and was out of stock. Also had a smelly glass and when

Friendly staff, amazing carvery. Cakes are top notch 😁

We come here alot, great staff are very welcoming Brandon-Lee always polite and professional will be back again

Food always cold on the carvery and lots of dust on the glass cabinets where food is and the veg under cooked

We had a meal [carvery] at redwood farm tonight the staff, Maddie, Gemma, Jimmy and David are all so hard working and have a great customer service attitude. We dine there at least once a week and the food is always delicious, and a great atmosphere. Thank you to all and manager Brandon Marks

Fantastic evening , Maddie , Jimmy , David and Brandon marks all front of house as usual go above their jobs . Food outstanding. Bar staff very friendly even when under pressure , it’s always a pleasurable weekly treat to eat at redwood farm cribbs causeway Bristol .

Lovely food, giant puddings. Tom was very friendly and helpful. Thoroughly enjoyed the experience.

Very relaxed atmosphere, spacious pub with an excellent breakfast selection. The staff were incredibly friendly and Josh has a great sense of humour with customers. Thanks for a filling tasty breakfast

Mar25: Staff pleasant however wait at bar to order food and drinks is protracted due to under staffing. Cleanliness not an issue (as others have identified). Roast dinner and steak pie good. Cakes are massive, better to share rather than attempt one yourself.

Revived my order I ordered extra Yorkshire pudding and pigs in blankets which was not there the food was as if it were leftovers not a lot of meat for the money spent and served up with no care as if because I was not present did not care about food or customer no pudding which was ordered to be honest the retailer should not be allowed to serve takeaway as not really able to and if they are ripping off more than 1person at every service this is one of the biggest consumer overlooked of all time

Very affordable, friendly staff and good food. Great for families.

Often visit Redwood Farm for a carvery, the food is always delicious and fresh and the service is always fantastic. Few times I have been served by a lady called Gemma and she is always very polite and always does her best to accommodate any needs we may have. Would highly recommend to all and often recommend to my family and friends.

Great roast, some of the biggest Yorkshire puds I’ve ever seen! And great friendly service by both the carvery chef and our waiter David S who was polite and courteous.

fish great, chips cold peas ok, cake substitute nice.

Always great service. Excellent value for money at Anson Farm

Went for a midweek carvery. Most of the food was fresh, plenty of turkey given, but the Yorkshire puds were inedible they were so overdone. Guy behind carvery counter was clearly in a bad mood, at point saying "I really don't care anymore" whilst seemingly under the eye of supervisors/managers. Asked for a table in the family area, and was placed next to a table of loud, pinot-fuelled women, and another table of workmen. Ice cream selection was insane! Shame the service and atmosphere let the place down.

Food and atmosphere bang on will come again.....excellent

The Food and service was excellent. David was super helpful and friendly. Nothing was too much trouble for him. We will definitely be returning. Liz Surrey.

Waiting a long time to be served at bar, waited at least 15 minutes at carvery before anybody came out of kitchen, meats ( especially beef) looked extremely dry. The gammon I had was very stringy, veg lukewarm at best, no mash available. Pint that I had with meal tasted off so that got left. Normally come here every 2 weeks due to work, unfortunately will not be frequenting this establishment again

Amazing experience at Redwood Farm today, food was so good. The young lad behind the carvery counter was helpful and our server Ella was so attentive.

My family and friends come here very often mainly due to the playground. But the food is also nice and worth the money. I am especially enjoying the fish and chips, and the curry sauce is just amazing. I could eat it breakfast, lunch and dinner. The staff is very friendly as well and we had numerous interactions with one of the waiters, David S. He is really friendly and willing to help with anything.

Popped in to try the new menu, and some of my favourites were missing. Just had to find something else which I did and it was very nice. Reasonably priced, service good 👍 arranged a takeaway for someone who couldn't come The only problem was the tomatoes on my salad were not ripe.

Served by Ella tonight lovely service with a smile

Amazing breakfast buffet! Great prices. £18 for 2 all you can eat breakfast 🤤🤤

Excellent service from Brandon Lee. Very polite seems a really busy man but handles it very well. A true leader and hope this gives everyone inspiration to be like him.

Really good food and a variety of drinks, the roast could have been a little hotter, but that's a very small nit pick.

Best place for a carvery !! Staff are absolutely amazing!!!

Best place in Bristol for a carvery! Brandon, David S and George what legends

Best place for a carvery!! George, Brandon and David S were the best boys there made our night

Very short of staff. Waited nearly an hour for our food. Cold when it came. Haven't been here for a long time. Was hoping that it had improved. It hasn't. Only came here because it was the nearest to where we were. But when your side salad is warmer than you hunters chicken. You know it will be your last visit. Also very short on beers. No vegetarian selection

Very nice food the desserts are massive

Lovely food, good price, nice location, nice atmosphere. Would definetly come again! Thankyou

Dreadful place. Service was terrible, took note of the "Wait to be seated" sign and waited 10 minutes for no one to come. Ordered a Mixed Grill rare which came out without sausages because "They're still frozen, we didn't want your steak to be overcooked" the steak was well done regardless. The sausages came some 15 minutes after my actual food, overcooked in a deep fat fryer (not grilled!) Had ordered a dessert 2 biscoff sundaes, took 30 minutes to come out and when they did they weren't anything like described on the Menu. Would have drawn this to the staff's attention, but they were nowhere to be seen on a Friday evening no less! Genuinely an awful place to eat. I gave it 2 stars for atmosphere as the kids there seemed to be having fun. But seriously, the food was dreadful - save yourself the bother and go McDonalds drive thru up the road, at least you'll get what you asked for.

Roast dinner is spot on well done

We visited after their main lunch service. We had hoped to have tea with cake/biscuits or dessert. There was a very, very limited selection of items available, further limited by our guest being coeliac and unable to eat anything containing gluten. Eventually, the waitress/server found some gluten free bakewell tart and served it with some gluten free ice cream to go with our pot of tea. Thank you.

I have been going to Redwood Farm since it opened. I have found that RF has fallen into the same trap as many restaurants do, especially those that offer a carvery. When they first opened, it was amazing. The service was spot on, food amazing and fantastic atmosphere. Now the service is slow to non-existant, the food is middling and it needs structure to get that atmosphere back. When we arrived, we had to wait a couple minutes to be seated, no issue. We put in our orders, and after about 20 minutes we went to the bar to check on our drinks only to find that our drinks had been made a while ago and were sat on the bar. The carvery was once a great selection of vegetables and tasty meats. Now it is dry (I assume after being under the hot lamps for a while). The food still tastes good with some amazing gems on the menu, but the portion sizes have gone down (still a decent portion, but for those who remember what it was like before it can seem disappointing). Although presentation doesn't necessarily make the food taste better, it was lacking. When our order was brought to us, there were missing elements we had to wait again for. The desserts are now printed pictures stuck onto the cake display, although I did enjoy that they were pre-packaged to takeaway. When we first arrived, it was pretty quiet and definitely picked up while we were there.there was an almost constant queue for the bar that had no rhyme or reason to it and no guidance on where to order takeaway desserts. I know I sound like I'm just moaning, but I really did love Redwood Farm back in the day.

Today I was served by Brandon at redwood farm cribbs causeway. Brandon was polite and very helpful when it came to my daughters dietary needs

Served by Gemma, she was helpful, polite and very friendly. Food was excellent. Always a good enjoyable experience here.

We got served by Brandon Lee today he is so polite, helpful and on point

Lovely evening staff were very pleasant brandon lovely supervisor on night made sure range smoothly

delivery time kept changing thought Yorkshire puddings would be packed separate to keep crispy. Beef tasty Cauliflower cheese lovely.

Very busy but lovely staff and service. In particular Brandon Lee was a wonder Bar man and server. Very lovely interaction.

Laid back carvery server is a legend, 2 recent visits he is on top of everything and interacts with each customer with humour. 🍁

Had a lovely evening, was a long wait because it was very busy and staff did their best. Josh gave us excellent service and went out of his way to help us. Even helping get us some milk for our toddler. The other young lady on the tills was also incredibly polite and friendly but I didn't get her name. :) Also shout out for having gluten free options!!

After told there was a 30 minute wait for food, was still waiting for meal after 1 hour. No cutlery on table and when requested was brought out by server who handel the cutlery by the end with which you eat. Tables filled with dirty dishes, bar area not clean. Customer service was not in evidence. Would say that it has gone down hill since my previous visit which is a shame as it used to be very good. Would not recommend after tonight's visit

Waited at bar with several other people & there was no one serving? Eventually someone came from out the back & no apology for keeping us all waiting, no friendly smile 🥺 ordered gammon but no pineapple available?? 94yr old mother wanted child's fish & chips but no fish available?? Staff don't seem very friendly at this place. We usually dine at winter stream farm & staff are always friendly & never had a problem getting served or unavailability of food. Will go there in future

Went down there with a couple of mates of mine the food was amazing and that maddy that was serving us was an absolute gem

Great food, great staff Would recommend

The food was absolutely delicious! Our waitress was bloody lovely i think her name was Madison if i remember correctly, her customer service skills are amazing!

Brought four disabled clients for breakfast today, 21st February. We arrived about 10.30. we ordered mugs of tea, only to find the flask for water had cold water in! Requested hot water-- there was no e- they said they had problems. Hardly any staff available. Had to request bread for toast. Food was so cold , we had to return it twice to have it re- heated!! This was not staff's fault, but very, very disappointing for the clients we brought in for a treat! Shall not rush here again --- what a shame you have gone downhill !

Carvery very good Time taken for desserts to be served unacceptable , complained eventually served with free drinks as compensation

Enjoyable meal at Redwood Farm today, food was lovely and so were the staff. Big thank you to Brandon and David for their help today.

Went for breakfast at 10 am considering breakfast is till 11 there was no Scrambled eggs we were told it'll be 15 mins before some more comes out, it never did!!! Only about 4 slides bacon available no hashbrowns only 1 toaster for rhe whole restaurant which took 5 mins to toast so waiting for ages to make toast only 2 staff working customers were hanging about waiting for more food to be added to the buffet which took ages yo come out if at all!!!

Food was great, service was excellent from carmella, lovely lady! The cavery was lovely with pigs in blankets. Overall very happy

Our server carmella was absolutely outstanding for our service for lunch today would highly recommend coming back here considering we travelled all the way from Bridgend

Do NOT come here! Filthy and then my son and I became very sick the evening of our meal! No customer service and very poor food. I wish I had read the reviews before coming here, as my son and I spent all night being sick and the following day. If I could give under a star then I would have. Will be contacting the council.

Food was very late, said two chicken breasts but the size of the breasts were tiny, looked more like the size of pigeon breasts. Chicken was hard also and all the food was stone cold. Cant believe Redwood Farm has gone down hill. Wont use again

Good service, chatty servers especially Luke. Overall good experience Food was good Play area was nice and big and not to busy

They have some nice roast dinner and breakfast buffet. They have kids play zone which is really nice as most places don’t do that.

Our waiter David S was superb. Got us a table even though we hadn't booked. Plenty of good food. Friendly staff.

Excellent visit. We meet up here monthly. Staff very efficient and I must say Brandon Lee is always welcoming and well presented. He is a great ambassador for the pub.

Food is decent, unfortunately there was an hour wait time to get the food unless it's from the buffet but really nice place, especially nice that the kids have a little area to play in to stay occupied and have an eye kept on them

Been coming here for 2 years food is good for the price and staff are very accommodating to your needs

Excellent service and would highly recommend coming here.

Came in for a carvery today at lunchtime with my family. I can’t stress how good it was. Bradley on the carvery was very polite and the food at was an all time high. Ella who was looking after us was very pleasant to and check if all was ok and helped us when needed. Massive improvements keep up the hard work and you should all be proud.

Lovely food, service was excellent and staff gave a friendly warm welcome. I will be returning.

David was lovely and took good care (shame he's a chelsea supporter). Food was average

David S and the team were very accommodating. Good value for money and good for a Sunday night

The worst sirloin steak I have ever had, tough fatty and full of gristle, barely edible. Chips and mushrooms very ordinary, tex mex chilli clearly microwaved and service slow and with a snarl. Would never return and would warn anyone against going there, absolutely abysmal

Came for a couple of beers, service was good by a man who has served me regularly. Apart from him everything about this place Is shocking Manager tonight thinks she rocky No staff ever smile . My first beer without having a sip lol

Unfortunately there was a 40 minute wait on food. Only one person serving behind bar. There were no desserts that we wanted to order. Msin meal food ordered was nice.

We were very impressed with the place. The atmosphere was good, the food was amazing and despite being very busy, we were seated and dining in no time. The staff were all great and made us feel very welcome, I am sure we will be returning next time we pass through Bristol.

The venue was very busy, but the carvery was excellent.