Redwood Farm in South Gloucestershire

Amazing experience at Redwood Farm today, food was so good. The young lad behind the carvery counter was helpful and our server Ella was so attentive.

Popped in to try the new menu, and some of my favourites were missing. Just had to find something else which I did and it was very nice. Reasonably priced, service good 👍 arranged a takeaway for someone who couldn't come The only problem was the tomatoes on my salad were not ripe.

My family and friends come here very often mainly due to the playground. But the food is also nice and worth the money. I am especially enjoying the fish and chips, and the curry sauce is just amazing. I could eat it breakfast, lunch and dinner. The staff is very friendly as well and we had numerous interactions with one of the waiters, David S. He is really friendly and willing to help with anything.

Amazing breakfast buffet! Great prices. £18 for 2 all you can eat breakfast 🤤🤤

Served by Ella tonight lovely service with a smile

Best place for a carvery !! Staff are absolutely amazing!!!

Best place in Bristol for a carvery! Brandon, David S and George what legends

Excellent service from Brandon Lee. Very polite seems a really busy man but handles it very well. A true leader and hope this gives everyone inspiration to be like him.

Best place for a carvery!! George, Brandon and David S were the best boys there made our night

Really good food and a variety of drinks, the roast could have been a little hotter, but that's a very small nit pick.

Very short of staff. Waited nearly an hour for our food. Cold when it came. Haven't been here for a long time. Was hoping that it had improved. It hasn't. Only came here because it was the nearest to where we were. But when your side salad is warmer than you hunters chicken. You know it will be your last visit. Also very short on beers. No vegetarian selection

Very nice food the desserts are massive

Lovely food, good price, nice location, nice atmosphere. Would definetly come again! Thankyou

Dreadful place. Service was terrible, took note of the "Wait to be seated" sign and waited 10 minutes for no one to come. Ordered a Mixed Grill rare which came out without sausages because "They're still frozen, we didn't want your steak to be overcooked" the steak was well done regardless. The sausages came some 15 minutes after my actual food, overcooked in a deep fat fryer (not grilled!) Had ordered a dessert 2 biscoff sundaes, took 30 minutes to come out and when they did they weren't anything like described on the Menu. Would have drawn this to the staff's attention, but they were nowhere to be seen on a Friday evening no less! Genuinely an awful place to eat. I gave it 2 stars for atmosphere as the kids there seemed to be having fun. But seriously, the food was dreadful - save yourself the bother and go McDonalds drive thru up the road, at least you'll get what you asked for.

Roast dinner is spot on well done

We visited after their main lunch service. We had hoped to have tea with cake/biscuits or dessert. There was a very, very limited selection of items available, further limited by our guest being coeliac and unable to eat anything containing gluten. Eventually, the waitress/server found some gluten free bakewell tart and served it with some gluten free ice cream to go with our pot of tea. Thank you.

I have been going to Redwood Farm since it opened. I have found that RF has fallen into the same trap as many restaurants do, especially those that offer a carvery. When they first opened, it was amazing. The service was spot on, food amazing and fantastic atmosphere. Now the service is slow to non-existant, the food is middling and it needs structure to get that atmosphere back. When we arrived, we had to wait a couple minutes to be seated, no issue. We put in our orders, and after about 20 minutes we went to the bar to check on our drinks only to find that our drinks had been made a while ago and were sat on the bar. The carvery was once a great selection of vegetables and tasty meats. Now it is dry (I assume after being under the hot lamps for a while). The food still tastes good with some amazing gems on the menu, but the portion sizes have gone down (still a decent portion, but for those who remember what it was like before it can seem disappointing). Although presentation doesn't necessarily make the food taste better, it was lacking. When our order was brought to us, there were missing elements we had to wait again for. The desserts are now printed pictures stuck onto the cake display, although I did enjoy that they were pre-packaged to takeaway. When we first arrived, it was pretty quiet and definitely picked up while we were there.there was an almost constant queue for the bar that had no rhyme or reason to it and no guidance on where to order takeaway desserts. I know I sound like I'm just moaning, but I really did love Redwood Farm back in the day.

Served by Gemma, she was helpful, polite and very friendly. Food was excellent. Always a good enjoyable experience here.

Today I was served by Brandon at redwood farm cribbs causeway. Brandon was polite and very helpful when it came to my daughters dietary needs

We got served by Brandon Lee today he is so polite, helpful and on point

Lovely evening staff were very pleasant brandon lovely supervisor on night made sure range smoothly

Laid back carvery server is a legend, 2 recent visits he is on top of everything and interacts with each customer with humour. 🍁

Very busy but lovely staff and service. In particular Brandon Lee was a wonder Bar man and server. Very lovely interaction.

Waited at bar with several other people & there was no one serving? Eventually someone came from out the back & no apology for keeping us all waiting, no friendly smile 🥺 ordered gammon but no pineapple available?? 94yr old mother wanted child's fish & chips but no fish available?? Staff don't seem very friendly at this place. We usually dine at winter stream farm & staff are always friendly & never had a problem getting served or unavailability of food. Will go there in future

After told there was a 30 minute wait for food, was still waiting for meal after 1 hour. No cutlery on table and when requested was brought out by server who handel the cutlery by the end with which you eat. Tables filled with dirty dishes, bar area not clean. Customer service was not in evidence. Would say that it has gone down hill since my previous visit which is a shame as it used to be very good. Would not recommend after tonight's visit

Had a lovely evening, was a long wait because it was very busy and staff did their best. Josh gave us excellent service and went out of his way to help us. Even helping get us some milk for our toddler. The other young lady on the tills was also incredibly polite and friendly but I didn't get her name. :) Also shout out for having gluten free options!!

The food was absolutely delicious! Our waitress was bloody lovely i think her name was Madison if i remember correctly, her customer service skills are amazing!

Brought four disabled clients for breakfast today, 21st February. We arrived about 10.30. we ordered mugs of tea, only to find the flask for water had cold water in! Requested hot water-- there was no e- they said they had problems. Hardly any staff available. Had to request bread for toast. Food was so cold , we had to return it twice to have it re- heated!! This was not staff's fault, but very, very disappointing for the clients we brought in for a treat! Shall not rush here again --- what a shame you have gone downhill !

Carvery very good Time taken for desserts to be served unacceptable , complained eventually served with free drinks as compensation

Went down there with a couple of mates of mine the food was amazing and that maddy that was serving us was an absolute gem

Great food, great staff Would recommend

Enjoyable meal at Redwood Farm today, food was lovely and so were the staff. Big thank you to Brandon and David for their help today.

Went for breakfast at 10 am considering breakfast is till 11 there was no Scrambled eggs we were told it'll be 15 mins before some more comes out, it never did!!! Only about 4 slides bacon available no hashbrowns only 1 toaster for rhe whole restaurant which took 5 mins to toast so waiting for ages to make toast only 2 staff working customers were hanging about waiting for more food to be added to the buffet which took ages yo come out if at all!!!

Food was great, service was excellent from carmella, lovely lady! The cavery was lovely with pigs in blankets. Overall very happy

Our server carmella was absolutely outstanding for our service for lunch today would highly recommend coming back here considering we travelled all the way from Bridgend

Do NOT come here! Filthy and then my son and I became very sick the evening of our meal! No customer service and very poor food. I wish I had read the reviews before coming here, as my son and I spent all night being sick and the following day. If I could give under a star then I would have. Will be contacting the council.

Good service, chatty servers especially Luke. Overall good experience Food was good Play area was nice and big and not to busy

They have some nice roast dinner and breakfast buffet. They have kids play zone which is really nice as most places don’t do that.

Our waiter David S was superb. Got us a table even though we hadn't booked. Plenty of good food. Friendly staff.

Excellent visit. We meet up here monthly. Staff very efficient and I must say Brandon Lee is always welcoming and well presented. He is a great ambassador for the pub.

Food is decent, unfortunately there was an hour wait time to get the food unless it's from the buffet but really nice place, especially nice that the kids have a little area to play in to stay occupied and have an eye kept on them

Been coming here for 2 years food is good for the price and staff are very accommodating to your needs

Excellent service and would highly recommend coming here.

Came in for a carvery today at lunchtime with my family. I can’t stress how good it was. Bradley on the carvery was very polite and the food at was an all time high. Ella who was looking after us was very pleasant to and check if all was ok and helped us when needed. Massive improvements keep up the hard work and you should all be proud.

David S and the team were very accommodating. Good value for money and good for a Sunday night

Lovely food, service was excellent and staff gave a friendly warm welcome. I will be returning.

David was lovely and took good care (shame he's a chelsea supporter). Food was average

The worst sirloin steak I have ever had, tough fatty and full of gristle, barely edible. Chips and mushrooms very ordinary, tex mex chilli clearly microwaved and service slow and with a snarl. Would never return and would warn anyone against going there, absolutely abysmal

Came for a couple of beers, service was good by a man who has served me regularly. Apart from him everything about this place Is shocking Manager tonight thinks she rocky No staff ever smile . My first beer without having a sip lol

Unfortunately there was a 40 minute wait on food. Only one person serving behind bar. There were no desserts that we wanted to order. Msin meal food ordered was nice.

The venue was very busy, but the carvery was excellent.

We were very impressed with the place. The atmosphere was good, the food was amazing and despite being very busy, we were seated and dining in no time. The staff were all great and made us feel very welcome, I am sure we will be returning next time we pass through Bristol.

Great place for a carvery and Sunday lunch

Great service, great food- 10/10!!

Great food great service food was amazing

Had a nice meal here. had kids, so stayed at the kids section. Penalty of room for now kids too

Excellent service by all the staff, food was great would recommend

Went for Christmas work gathering food was great service was awful

Food was amazing and the waitresses were spot on. We had Jessica and she couldn’t do anoth to help. Thank you.

The waitor Luke was really sweet thats why the service is a 5 you could tell he was genuine and trying his best . Although for the food it tastes like it uas been Frozen and reheated in the microwave. The atmosphere is bland everything is sticky the menus the table the chairs, They do a carvery here its better going to toby carvery on Saturdays the charge you £11.99 for meat veg and potatoes a additional £2 for Yorkshire puddings and 2 pigs in blankets. plus we saw loads of burnt foods that was also cold!! How can it be cold and burnt? I ordered macaroni cheese and it tasted artificial… sorry to say it but spend your money somewhere else unless they get new chefs

I always get the eggs benedict. Eggs are always fantastic. The sauce is amazing!.

Today food good service was a problem then came out to tell me no chocolate brownie after 45 min wait for dessert and tell them we are waiting twice we Go there twice a month or more

Service was shocking and very not bothered staff

Oh dear, oh dear, where to begin ? I last did a review here 5 years ago, it wasn't too great then but it wasn't bad either. As a family we have been using Redwood Farm as a convenient place to meet and get together for many years now and have noted a huge drop in standards over this time. Our most recent visit at 17.45 on Tuesday 28th Jan which is a less busy time, is probably our last! The place always appears to be running on minimal staff and this visit was no exception. One person behind the bar which was ok, but there doesn't seem to be any contingency for a sudden influx of thirsty and hungry customers! We were lucky that the bar was relatively quiet so drinks and carveries were ordered without problem. We were a party of four, so two went up to get their carvery. When they returned they said that some of the vegetables were running low but were being replenished. When the other two ( one being me) went up for our carvery, we noted around 8 people ahead of us queuing, they then all walked away, still clutching their tickets.As we approached the servery we were advised that most of the vegetables had run out and there would be about a 15 minute wait, they were still being cooked, as they'd had a busy period and hadn't had time to get any more ready! As a consequence, the two in our party who went up first had actually finished their meals before carvery service was resumed. I felt very sorry for the server behind the carvery, he looked very flustered and rushed off of his feet, as did the other few staff we saw.So eventually we did get served and by this time the lone server had someone helping him out. This also happened though on a lesser scale the time previous we visited about a month before. The food itself was very disappointing, the meat had been left to dry out under the warming lights and was not very appetising, the roast potatoes were very hard and dry,the parsnips looked like pork scratchings and were just as hard ! All around a very disheartening visit. We will now look for another venue for our family meals and get togethers. While the carvery is reasonably priced, the staffing is insufficient which ruins the whole experience. No doubt others will say they've always found it wonderful there, I have to speak as I find over my previous few visits,and for me insufficient staffing levels let's the whole operation down.

Amazing find and staff. We were served by Brandon Lee. An amazing and friendly member of staff 5*

Sunday 5.30, booked a carvery for 5 adults, staff never informed us that they had ran out of Beef, only Turkey and Gammon was available, roast potatoes were hard and dried up, mash potatoes were hard, a total waste of money, would not recommend

Brandon was very friendly with great service

Food was nice cake was even better service from Brandon was fantastic and very helpful with any allergys. One downfall could have more meat option and the potato's was to hard

Service was 5* by David S he was very helpful and kind when we had a issue with our food, which he resolved forcus.Unfortunately the beef was so tough in the roast it was inedible.

Worsed service I've ever had! Waited 25mins at the bar and no-one approached or even said hello!

It's not the first time we've ordered from here but it will be the last . Food is completely the wrong order again and turns up feckin cold . Will not answer phone to take complaints . Anyone reading this look else where for a decent hot meal .

Thanks Chef Jimmy great character

We had booked a table for 6.00 pm for 14 people to celebrate my father in laws birthday as he had recently passed away, we arrived at 5.55 to find no tables had been set up so we had to help the staff set them up, the food ordering was really slow took over 40 minutes for our food to come out and they still got it wrong, by the time we had all eaten we were still waiting for one meal, the desserts took the longest to come out and again they messed this up.

Grate service from josh on bar. Had a combo stack burger served by maddie. Table checked by jodie and Charlotte.

A little gem. Good staff. Great prices. Valve for money. EV charging

What can I say this was a terrible experience.. We decided to go here as a family remember my granddad who passed in October, today was his birthday. from start to finish it was poor. We arrived at 5:55 for our reserved table at 6pm. 8 adults 6 children and this was not set up ready which resulted in us having to help the staff ( the place was dead) ! We ordered food and paid for it waited the 30 mins that they said it was going to be after 40 mins we chased the food up at which we were told that they cannot find our order. After another 20 mins they finally find it. All meals served at different times. One meal was served after the rest of the table had finished all their food. Tbf the food was yummy but the cutlery on the tables were covered in old food scraps and rust. We then ordered desert to be told that they had no stock of what we wanted. We all changed our orders to ice-cream sundais and this took a whopping 46 mins to arrive at which two were told was not ordered but then they found it under a different table number that we were sat on what a surprise hay who would have thought a table of 14 had two table numbers. The toilets were absolutely disgusting sticky stinky holes. The only good part was the car park had plenty of spaces. The company I was with and one young man who was serving us who was extremely apologetic the whole time.

This evening, I dined at your establishment and selected the vegetarian carvery. The vegetables were well-prepared and served at an appropriate temperature. However, I found the cheese and potato pie unsatisfactory, and suggest offering an alternative vegetarian option. The service provided by both the bar and carvery staff was exceptional. In particular, David S. provided consistently polite and attentive service throughout our visit.

Lovely meal again! Carvery definitely improved. Tom was so kind as always. Josh on the bar was lovely. See you again soon. Would recommend!

Tom made me feel welcome josh b and jodie were very friendly on the bar the food was outstanding and I would recommend my friends and family to come here for food you should be proud of all your staff they are outstanding 😀

Great food, for a great price, staff were very friendly and helpful.Easy parking.

Stingy with their carvery meats.

Food was really good, staff were super friendly especially Brandon Lee (really hoping that’s right I’m so sorry if not, baby brain!) who made our visit super positive!

Food was good, service was a bit slow.

Decided to pop in for a quick bite lunchtime and a pint whilst on route home. Food was a little crispy to say the least, had the Skewers & Wings which were very dry and certainly well done. The all day breakfast wasn’t much better either with burn bacon and what looked like undercooked egg. Generally a nice pub, maybe in need of a little scrub up in the kitchen department.

the food was amazing and nice and hot thanks will be ordering again

David S was a great host. Great table and attentive service👍🏼

Ordered was mostly fine except for not putting the coleslaw in separate container, it covered all of the chips making them soggy

I’ve been here multiple times now and I must say every time I go it gets worse.. my visit today being the worst which is disappointing as it was my nephews birthday so expected better! It appears there is a lack of staff which is the biggest issue.. although it’s never particularly busy there is always a lack of staff; 1 person on carvery and 2 (at most) on bar service causing long wait times and queues. On this occasion the food was the most disappointing as the food tasted like it had been out all day. The roast potatoes were so dry and hard that it was hard to even cut through them. The meat seemed dry and undercooked. They ran out of pigs in blankets and brought these to the table after we had finished our meals.. The gravy seemed watery, and the staff seemed overworked, although I must say they did do the best they could do under the circumstances and the servers were so friendly and polite. On this occasion I wish I ordered something different than the carvery as the carvery was just not worth the money and was overall dry, tasteless and not enjoyable. I wouldn’t come back here in a hurry.

I don’t usually write about places but thought I would need to. The time it takes here to get served takes way too long. Once our food had arrived the chips were cold so had to be sent back. Only for a few hot ones to be put on top of already cold ones, so not ideal. The toilets are pretty grim. Urinals full of wee, and the cubicle toilet unable to flush and toilet roll holders broken. Bit of a shame as definitely has potential to be good!

Place needs a good clean, clearly very short staffed. Whilst staff were doing their best, they were unable to cope with demand. Ordered food at 6:15pm told kitchen busy and would be 30minutes. Was not served until 8pm. Hour and three quarter is unacceptable.

An hour and 15 mins for food!! Not even that busy

Decent meal in a warm venue. Much needed on these cold days.

We're pretty much locals to redwood as we work close, always looked after well, food is always quick and tastes great. Jordan is an ace server and recognises us whenever we're in and says hello. Top place, fully recommend.

Lovely food, not that hot but we can blame the weather for that, will definitely order again.

Brandon was excellent (the fit one) very friendly and done a great service. Would come again

Big shout out to Brandon who’s always happy and happy to help. Top bloke give him a pay rise

Great service from team leader brandon

We come here every week, happy with the service, very good food. Brandon Lee and the rest of the staff are lovely and friendly.

Nice place. Had a lovely carvery, good meats that were nicely cooked. Good selection of veg. Would say the cauliflower cheese, needs to be more cheese sauce not just dry cauliflower. Onion gravy was lovely. Had Eton mess for after but no strawberries due to issues with delivery. Bar staff were pleasant, and David S, made us feel feel comfortable staying as long as we did. Will be back.

Paid for extra items one yorkshire pudding missing, also only got 1 roast potatoe and 2 jersey royals that were rock hard, not impressed.