Based on 2.542 opinions finded in 2 websites
Based on 2.542 opinions finded in 2 websites
Nº 395 in 703 in South Gloucestershire
Nº 71 of 137 British in South Gloucestershire
Opinions
Had a wonderful christmas festive meal with good friends. Food was delicious & service excellent. Many thanks to all the staff.
Nicola Payne . 2024-12-05
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Service is slow. But it's a nice enough pub restaurant.
Jayne Freeman . 2024-12-03
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We've been to the Air Balloon several times now and always enjoy it. The burgers and chips are delicious, and the beef steak is cooked to perfection. We've also tried the red wine, which was a good choice to accompany our meal. The atmosphere is friendly and relaxed, and the staff are always helpful. Highly recommend this pub to anyone looking for a good meal and a pint of beer 🍻.
5th Season Group . 2024-12-01
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Just a great place to relax with great food 😋
john carter . 2024-12-01
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Thanks for the good night BYEEEE DRIVERRRR
Mason Scanlon . 2024-11-29
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Night view of air balloon bus station
Akhtar Ali . 2024-11-29
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I've eaten here 3 times. Every meal was good.
Red Til I'm Dead . 2024-11-25
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Great pub. Great location. Really friendly staff. I didn't eat. Bit it did seem popular Edit ... have now returned and eaten... I had the bacon cheese burger.. severd with fries. Well presented quick service. Cost under £10. Will be back.
john mills . 2024-11-24
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Amazing food, great value for money. Staff are always friendly and welcoming. Great place for food.
Chris George . 2024-11-20
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Popped in for a quick bite to eat before an appointment. Service was friendly and efficient. Food was very tasty. Pretty standard GB pub grub menu. Relaxed and safe atmosphere where I felt comfortable dining alone.
Caroline Walley . 2024-11-16
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Excellent lunch great staff always a smile and nothing beats flame grilled another great lunch and good staff to help your experience even better burgers now and top chef on the flame grilled still as good as everyes still the same friendly and polite staff still great can't post pictures so had great event
Martin Figgures . 2024-11-16
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Had a fantastic family meal out on Sunday.All veg fresh and cooked to perfection with plenty of meat.Big shout out to all the hard working staff ,especially the deputy manager who ran her socks off Sunday,making sure everyone's happy.Always lovely and friendly and comes across and sees our little 5 year old and makes him smile.10/10 from us Crane family,and just booked up for breakfast with santa.Good stuff
David Crane . 2024-11-12
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Amazing Food 5* and the service was really friendly, the staff making our toddler laugh every time they walked past and stopped to chat with her even though she was just yabbering. Will definitely be dining here again
Brad Lush . 2024-11-06
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Had lunch after a shopping trip
David Simpkins . 2024-11-02
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Went along today for Sunday lunch other options are available. It was very busy so advisable to book. My husband had the a roast beef and I chose the ribeye slow roasted beef very nice and plenty of veg. Thought it come with gravy boat on the side but I had to ask and took a few minutes. Both meals were delicious. Would definitely eat here again very handy for premier Inn.
Elaine Paddock . 2024-10-27
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Ne’er have I laid eyes upon a sorrier knave than the wretch who dared to wait upon us, shuffling forth with the pallor of death itself. With hollow gaze and witless tongue, he did mutter, “Doth any here desire turkey?”—this, four times o’er, despite our protestations. Like a spirit damned, he plagued our table with naught but error and oblivion, each step a tragic affront to service. Flee this dismal den, lest ye too suffer such zombified folly!
Max Pawley . 2024-10-27
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Food was lovely, we came with a couple of extras, that we hadn't booked for and Courtney was very helpful. We were not rushed to leave our table either, arrived at 2pm left at around 6.30
Darrin M . 2024-10-26
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Only my second visit. The food was quite expensive for a pub-chain. Steak had a lot of gristle. The chips were very nice. But a small portion. I may attempt to go again, but not sure. It was deafening the whole time.
TOM WYATT . 2024-10-21
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For food menu, it's great value for money. A place where local people come to eat after work or "dinner in family" like. A bit hard to order, as staff is mostly on pub side, but you can use Green King app to order for your table. Give it a try!
Constantin Bogdan Prindii . 2024-10-21
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Nice pub in a good location accessible by the main road with plenty of free parking spaces. The pub itself is spacious and has modestly comfy decor. Front of house was welcoming and polite. The menu is extensive and caters for a wide range of appetites and food choices. They also have lots of food offers throughout the week and an extensive selection of drinks at the bar. However, sadly, the value for money of the food is below par, to say the least. Apart from having to wait a long time for it, when you do eventually get it it's not only half cooked but half warm. The underwhelm of this would really put me off returning or recommending this place for a meal. Not only that but the only swift part of the service is as soon as you put your fork down a server will ask if you have finished yet and take your plate away. Which I found a bit odd. Coupling that with the cleanliness of the facilities, which would only really need a good scrub down this place falls short on two of the most basic aspects of a modern pub. Which is a shame as this place seems to have a lot of potential.
Acid Bunny . 2024-10-18
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Good place, reasonable prices. But the food was blunt.
Daniel Mapunda . 2024-10-18
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Always nice food a d friendly staff
Kevin Weekes . 2024-10-17
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Just had the most beautiful tasting rib eye steak. Definitely retuning here. Staff are are so friendly and the service is second to none
Lee P . 2024-10-13
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The food was amazing, loved the starter but little disappointed with the sunday roast. Desserts are spot on.
Santha . 2024-10-12
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Ok. Bar area ok, bathrooms disgusting. Food ok but that's as far as it's go. Looked fun for crisps and a pint.
Liz Evans . 2024-10-06
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Very friendly staff, funny and helpful, food great value, especially the weekly 2 meal deals. Very popular, advise booking for larger groups.
Johnny Ellis . 2024-10-04
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Excellent location, food very good, and reasonable price, especially the 2 meal deal. Staff are extremely friendly and funny. Only criticism is, as it’s very popular some wines can run out of stock quickly, but have several other alternatives.
Johnny E . 2024-10-04
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Fantastic pub, food always tastes amazing, comes out nice and hot, I can not fault the steaks always cooked exactly how I like it medium rare and never over cooked, would 100 % definitely recommend, great friendly pub with very helpful staff been many times and definitely will continue to come
Rebecca Godfrey . 2024-10-04
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The pub itself is lovely along with friendly staff however management are pretty unapproachable and standoffish. App times are quite slow and food arrives before drinks. we finished our food before drinks arrived. It's a shame as me and my partner come back time and time again with the hope it'll be better as it's our local pub, but we feel uncomfortable whenever we're in.
John Davis . 2024-10-02
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A bit of a mixed bag of feelings towards this place really. The food was really good, the service and the staff were lovely and the value for money was great but it felt really filthy. Everything felt grimey and sticky. The high chairs were grim, the tables and menus were a bit on the sticky side, disabled toilet - grim, and the wood work and wallpaper were sticky and worn out. Carpet - grim! It’s my local pub and the value for money and food was good but the grubbiness would put me off coming back
Natasha Salter . 2024-09-27
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Lovely food. Fantastic service. Nothing was too much trouble for the staff. Helping me in any way they could as I have disabilities.
Fran Tainton . 2024-09-22
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Good cheap burger deal You get what you pay for
Stuart Hazelwood . 2024-09-21
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Love coming here for drinks with my mates - great atmosphere even had a pool table and darts - great service and really enjoyed the food I have had here before
Jack W . 2024-09-17
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Great service and atmosphere - will definitely be coming back for food and drink again
Jack White . 2024-09-17
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Went for a late Sunday lunch. Food was nice, juicy burger but the toilets were very unpleasant. Seats hanging off and not clean.
Zoe Richardson . 2024-09-14
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Got there and the table was covered in dirt and grease which we only realised after placing the order, then had to wait 45 minutes until I decided to go to the till and had to ask where our food was after everyone around us had been sent their food and then left after finishing it, the server said it would be another 20-25 minutes, as they’re ‘busy’ looked around and there was one table in that section that was occupied. There was no sincerity from the server that we would have to wait over an hour for food, then went back to get a refund, was told it would now only be a 15 minute wait by another person, still wanted our refund and they tried not refunding us the whole order!! There was no care or sincerity about anything and the service was appalling, can’t even comment on the food as even though we were there for over 45 minutes, the only food we saw was everyone around us eating. Even the manager was sat eating whilst we were talking to her. Absolutely horrible service
Abbie Hemmings . 2024-09-08
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The rump steak special was delicious. Really good value. Served on sizzling plate. Quick service (10 minutes)
KenZor ShotZor . 2024-09-02
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Food was lovely and the staff were really friendly. Not from the local area but would happily come back if ever visiting Bristol again.
Sam Boggis . 2024-09-01
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Terrible experience, and I’m sure not typical, probably just everything went wrong on the night. Me, my wife and 2 children. Ordered and paid on App. An hour passed, no food, asked how long, told ‘soon’ we’re busy etc. Place was at about 50% capacity! After about 70, kids food comes out, by then, both kids had fallen asleep and barely eat a bite as they couldn’t stay awake. Wife's food comes out 10 mins later, which she struggled to eat with two kids trying to sleep on her. My food, XL Mixed Grill with hunter top (extra charge) and Peppercorn Sauce (extra charge) shows up after almost 90 mins. Wife and kids are fried and ready to leave. My food: Small mixed grill, not XL, and none of the extras which amounted to almost £10 Made a low key complaint to shift manager and was told we’d be refunded (Via App, as that’s how we paid) Never got any form of refund. The food was ok tho, just the experience of the night meant the whole evening was a total loss. Would not return on principle. Had they honoured the refund, I could forgive and forget. But unfortunately this was not the case.
Edward Land . 2024-08-29
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A good general standard. Clean and well presented. I had slow cooked beef rib which was good. My only quibble would be the use of frozen chips. I realise it takes longer to prepare and fry a real potato but the meal would have gained another star with fresh Home cooked chips. As it was, its standard pub fare. Not over priced but nothing to push it to the front of the crowd of other eateries in the area. Staff were pleasant and helpful. And the cutlery was clean (not to be taken for granted anywhere, unfortunately) Good for a quick local lunch, but don't expect anything out side of the ordinary.
Carole Lark . 2024-08-27
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Nice pub, friendly staff with good sport.
David Petley . 2024-08-26
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Stopped by on way to Devon. Great food & Service. Our Eleven year old son wants to come back on the way home Monday 😂👍🏼
Benn Auger . 2024-08-23
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Very nice range of food and very tasty comes out fast even on buisy days
Becky Clarke . 2024-08-21
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Worst pub in Bristol. Longest waiting for an order ever. Only 1 person behind the bar on a busy Friday night and saterday. Don't come unless you like a 45 minute wait for a pint. Staff are miserable. Management always sat on their arse not helping. Food is under cooked and raw on a regular basis. After 11 years of drinking there I will not take 1 foot back in that place. BEWARE
Sam Nutt . 2024-08-20
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The staff was very friendly and the food great.
Zena Clegg . 2024-08-18
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Absolutely amazing value. Had lunch with my 2 teenage boys, we ordered the Flamin BBQ meat shearer and the ultimate feast, with jacket and salad sides the food was excellent and we even had takeaway bags for our left overs. Just to make room for the sticky toffee pudding cheese cake. Thankyou guys for an amazing afternoon with good food I will be definitely be recommending this place. Well done.
Vivienne McLean . 2024-08-12
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Always great! Amazing customer service and such friendly and efficient staff! Always happy to help! Hayley is super smiley and never seems unhappy even under the pressure of busy times!
Cara-Louise O'Neill . 2024-08-10
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Great atmosphere and fantastic facilities for food and showing the football - massive beer garden screen gets very busy but viewing angles are sound no matter where you are
Nick H . 2024-08-10
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Great spot for a few drinks. Plenty of outdoor seating for these great summer days. Always have great service from the staff, they like to have a laugh, always cheery.
Adam C . 2024-08-09
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Good friendly place to come on a Friday night. Staff very helpful especially Lisa Courtney and hayley.
Wesley Porter . 2024-08-09
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Good pub however slow service, sometimes 20-25 minutes to get a drink however it was really busy so I get it. Would have liked a snappier service however. Food was fabulous and would still recommend this place to others.
Liam Roebuck . 2024-08-08
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10/10 service and great atmosphere
harriet baron . 2024-08-08
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It's still cheaper than KFC and better value.
Kevin Griffith . 2024-08-05
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A warm welcome and friendly bar staff. Got served fairly quickly and a decent price. Highly recommend.
Mark Loftus . 2024-07-31
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Have been coming to this pub for years for family events and it has never disappointed. The atmosphere is amazing, staff are lovely and friendly and the food is always very nice. Will continue to come back for any occasion.
Bre D . 2024-07-31
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Straight forward pub. Went here because I'm an AA member and received a discount. We were hungry and the place was convenient.
Ray Squire . 2024-07-31
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Can't say enough how great it was here. The staff were so great shout out to Jordan. 10/10. I recommend everyone to try this place. Great food great selection of drinks and great staff..
Steve . 2024-07-30
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Sat outside on a lovely summer day, bit noisy with traffic but staff were really lovely and helpful.
Carol Arthur . 2024-07-17
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Best pub for food and football- never have a bad experience!!
Extreme Life . 2024-07-14
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Decent price and great service.
Macbookpro 321 . 2024-07-13
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Great place for family gatherings and drinks
Shane Stevens . 2024-07-12
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Great service , friendly bar staff
Abi Morrow . 2024-07-12
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This is actually a normal pub and not an actual air balloon. Nice pub tho
Luc Jenkins . 2024-07-12
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If you love watching sport on TV, live music or just a good place for a meal with family and friends, this place is ideal. Good food at an affordable price for most pockets. Large variety of beverages in stock. Large dining room, seating area and outdoor (covered) seating. Friendly staff who try to make your visit a good one
Tony M . 2024-07-12
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The staff were absolutely amazing and helpful, the food was lovely!
Leah Lewis . 2024-07-09
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Would definitely come back food was great and came out in a timely manner , bar staff were very friendly, helpful and nice
Harrison W . 2024-07-09
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10/10 would Air balloon again mad scampi to extend this glorious review how about we take time to talk about our lord and saviour Gareth Southgate
im just g . 2024-07-09
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Ordered on the app, drinks were brought over immediately. Ordered nachos as a starter, lots of them and lots of sauce etc on them. All day breakfast was lovely and all cooked good, food very hot. Mushroom, cheese and garlic bake, more like a pie with no lid but very tasty and nice and hot, friendly staff
Nicola B . 2024-07-09
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i loved how friendly and helpful the staff were. Food was amazing and overall a really nice place to be in. I can’t wait to come back soon!
Larisa Ladaru . 2024-07-08
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Great value and varied menu excellent selection of beers and lagers Recommend! I will definitely return when in the area.
david b . 2024-07-08
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Friendly local pub, always a warm welcome, yes there are queues from time to time but that just goes to show how popular it is. Keep up the good work guys
Simon Elsworth . 2024-06-29
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Honestly shocked how rude one of the staff were. A very young girl who we asked a question to, looked at us with a don’t care face and didn’t help us at all. I have teenage daughters and they don’t even act like the rude belligerent girl did. I also work in hospitality and catering so know exactly how you should treat a customer and that wasn’t it. We promptly left thought we would spend our money somewhere that actually acts like they want customers.A smile wouldn’t go a miss either !
Natalie Westlake . 2024-06-28
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Watched the England game here last week and rather impressed by how the staff managed the volume of customers for serving beer and food with such a high demand. Well done to the staff for keeping up but please make sure that there is hand soap in the men’s toilets….. Bogof on burgers 🍔 Thursdays The piling crew
Lee Graves . 2024-06-24
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Had a mixed grill and chicken and ribs. A lot of meat for the money on both meals good value and very helpful and friendly service from all the staff.
Mike Durbin . 2024-06-23
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I had gammon steak, which was lovely.
Alison Gallagher . 2024-06-23
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Same as any other pub nothing special.
Ray Harrad . 2024-06-12
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Recommend the fully loaded nachos if you fancy a snack
Phil Tipping . 2024-06-07
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Have been here very often, always have a pleasant visit. Food very good value for money and staff are always friendly and go to all efforts to find you a table even when they are busy. Only downfall is the availability of the menu (doesn't normally effect me though as tend to stick to the same dish)
Millie Mcquaid . 2024-06-05
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This pub has it all! The food was excellent and was very reasonably priced, the service quick and efficient, several big screen TV's, pool table and dart board. This pub also has a large raised seating area outside.
Ben Ralph . 2024-06-03
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Sunday food was horrible, peas, carrot and beans tasted horrible and looked grim, roast potatoe burned and sad looking, lumpy gravy. And 2 slim peices of processed Turkey.
John C . 2024-06-01
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Great food & full menu. Very friendly & helpful staff. Would highly recommend & will visit again.
Mark Watts . 2024-05-28
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Thought we would try a Sunday roast for a change as we've enjoyed everything else on the menu no complaints there! We were both very disappointed with the roast beef we bought earlier today the veg under cooked the roast potatoes was burnt all obviously from frozen the stuffing was like cardboard and the gravy you could of sliced it it was that thick... The beef was cooked nice the portion on the plate wasn't very big and not value for money ... the staff are always polite and friendly... We will just stick to the mix grill in future as that's absolutely perfect 🥰
Tracey Eves . 2024-05-26
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Every item we chose was off the menu - meat platter ribeye Drink was wrong Seemed to be ignored by bar staff but eventually served by polite bar maid Food was good hot and quick. Steak was good we just ordered too much
Nicky Phillips . 2024-05-25
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Visited for family birthday, had tables reserved. Good tasty food, good size portions, too much for a dessert. Friendly atmosphere.
Kevin Smith . 2024-05-17
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I've been here several times since it was taken over by Greene King. It has improved massively. The food is lovely and service is quick. Even had a birthday party here with 30+ guests and they accommodated us well, including bringing out the birthday cake and lighting the candles. Great atmosphere!
Ben Whybrow (Stentorian) . 2024-05-08
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I'm hoping today was just an off day. I visited after the lunchtime rush and in the time was here none of the tables in the bar area were cleared. The meat in my mixed grill was cooked just as I ordered, but the food wasn't hot. As I say, I hope it was one-off. It won't stop me visiting again as previous visits have been excellent.
John Treloar . 2024-05-01
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Popped into the Air Balloon whilst staying at the adjacent premier inn for dinner. Took the opportunity to try the 8 oz sirloin steak offer. I was pleasantly surprised by the quality of the meat and accompanying sides. I have paid a lot more for worse cuts of meat in other establishments. Well done to the chef
Ian Dickie . 2024-04-29
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Nice pub for some food, cute outdoors area and friendly staff!
mercedes Endean . 2024-04-28
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Came here with some friends from University to watch the football and had a great time. Atmosphere was amazing but the food was what made us come back a second time when it was a bit more quiet and again we really enjoyed ourselves. Staff were super helpful, food was well cooked and piping hot, could tell it was fresh, highly recommend!
Harvey Ghostie . 2024-04-28
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Great food, good service. One of our party had food allergies and they double checked everything before it was served Staff were helpful and attentive My only negative was the incredibly loud music in the bar and eating area. Even the waitress couldn't hear us It was only 1830 so not late, but it was packed with some roudy noisy people. That and the music didn't make the experience as pleasant as it could have bee Maybe go on a lunchtime or not on a Friday evening!
Charlotte Hiscox . 2024-04-27
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We booked a table for 4 when we arrived there was one member of staff on the bar and the other staff watching the football completely ignoring the one staff member when they was in clear need for help and ignoring customers. I had the chick and mix and the chicken nuggets came out burnt and over done… to the point you could have thrown them at a window and the window would have smashed. Inedible It ruined the first night of our holiday Won’t be returning
Maddie Rose . 2024-04-21
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Dishes that met our expectations after a day of work. Excellent staff. Food orders are placed at the bar. Large selection of alcohol and beers.
Jérôme Varlet . 2024-04-20
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Pop in for a couple of pints with my girlfriend after going to southmead hospital. The barmaid was polite and helpful and the atmosphere was friendly.
Mark Johnstone . 2024-04-18
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We had a problem doing our food on the app it took our money twice so we told them the app took our money 2 xs and the female manager over not the person that should be working around public as very rude and no costumer standers and as we complained the cow cancelled all our further bookings which we have party's up to 20 to 30 people as some of our memories from family members that has past away and liked the pub loved it there plus chewing gum all under the tables which is very hygiene standards all our further bookings will be with the ledeca on the bath road please void this place as the female manager is a right cow
mike fox . 2024-04-18
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Toilets a complete disgrace and have sent this to Greene King Customer Care
Paul Beddis . 2024-04-11
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Beer expensive . Tried the Hunters Chicken (wish we hadn’t).The chicken was tasteless despite a splash of Bar-b Q sauce. Cheese tasteless, if it were real cheese ? ,Onions had the life boiled out of them( supposed to be fried ). Bacon and chips ok. Don’t think we will bother again and just stick to our tried and tested local !
Maureen H . 2024-04-09
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Stopped over for a bite to eat utilising the blue light card for some discount. Ordered the food and drinks via the app and really couldn’t fault it. Nice burger and fries, had the usual “is everything alright?” And was generally quite pleasant
Andrew Blackwood . 2024-04-09
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Came in for a meeting on Friday and was greeted by friendly staff who found us a table. We ardered food and drinks via the app, and both came out quickly. The food was very good and reasonably priced, too. The slow beef was great, and the mixed grill was great value for money.
jamiesF6202PP . 2024-04-08
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Food and atmosphere here is lovely, staff are so friendly and helpful. Steak was cooked beautifully great for the whole family
Jessica W . 2024-04-07
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Great pub, very friendly staff, good food at reasonable prices. Wide range of drinks as well. Highly recommend. Will be back again👍
keelan b . 2024-04-07
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1911 Opinions
La struttura è davvero molto bella, con arredi caratteristici da tipico pub inglese. L'ambientazione sembra quella di film natalizi molto molto romantici. Il cibo abbondante e buono. La stanza per dormire molto comoda. Tutto il personale è stato estremamente gentile. Assolutamente consigliato!
5703 Opinions
Breakfast with santa, booked a table for 10.45 thinking we would have plenty of time to eat see santa etc as I thought they wouldn't have let me book so late otherwise. Got here and spent 10 mins at the till trying to find my deposit and be told we had 5 mins to get food drinks find our own table and see santa. Now the santa was the only enjoyable part he was very welcoming to the children unfortunately that was the only 2 mins we enjoyed. We went to get a coffee and it was empty to be told by staff "we've now finished serving" no apologies. He did go get a coffee from the machine after I had said we've been rushed and it's not fair but unfortunately this doesn't even make up part of what I had paid for this experience. It's been a while since I had visited here and never had an issue with customer service or food but today they all seem to have the "I don't want to be here attitude".
1803 Opinions
6745 Opinions
It's quite a nice place for lunch and drink. The food is nice, and the atmosphere is good. Free, spacious car park, although I would recommend making a booking as it can be quite busy as well.
353 Opinions
Great selection of beer and ciders, friendly staff, and lovely food at a good price.