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4.5

Based on 724 opinions finded in 2 websites

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Nº 88 in 512 in Aylesbury Vale

Nº 8 of 32 Indian in Aylesbury Vale

CUSTOMERS TALK ABOUT DISHES WITH..lambcookedcoffeeoldmeatcurryricechickenonionpicklemustprawnroundtandooribrandychilli

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It was my wife's birthday, it had been a busy day. I’m housebound so popping to a restaurant was not an option. My wife needed a break from shopping on foot for a meal (we have no car).Our previous takeaway delivery meal been spoiled by delivery in plastic boxes- great for microwave owners but risky for owners of ovens. I phoned Red Chilli Gold and was reassured by a friendly voice that the food would be delivered in a box in aluminium foil trays. Ordering by phone was facile and the same phone waiter was quick, likeable and efficient? The dishes came on time and as ordered.Starters of plain and spiced poppadums were crispy and tasty whilst the small pots of chutneys were excellent. ‘He’ had special ‘fish of the day’ : sea bass in a lovely sauce, whilst she had delicious duck in another house special sauce served with extra red wine.Sides, naan and two different rice dishes were perfectly prepared. Gosh were we full and happy at the end. Our experience was perfect. We shall order again and tell others not to bother with competing restaurants : head for RED CHILLI GOLD🐠❣️

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Curious607195 . 2025-04-19

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Normally really enjoy red chilli but the curry had more vegetables than sauce and meat and the naans were sadly burnt. Was also mega pricey this time round ! So disappointing.

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Sinead O'neill . 2025-04-18

MORE AT Google

Best Indian restaurant in Buckingham had by 40th birthday meal their awesome food n brilliant friendly staff highly recommended

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Bobby Rainsbury . 2025-02-24

MORE AT Google

We had a wonderful family meal. The service was warm and attentive, and the food was excellent, well-cooked, and beautifully presented.

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Terry Evans . 2025-02-23

MORE AT Google

Very good food, portion sizes were great too

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Tim Owens . 2025-02-20

MORE AT Google

Food was lovely, but we waited one and a half hours until the waiter came to take our orders, we won’t be eating there again

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Zander Johnstone . 2025-02-16

MORE AT Google

Amazing meal and such wonderful service! Those is the best place to go in Buckingham

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Daisy Mitchell . 2025-02-15

MORE AT Google

Probably the best curry in the county

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Laurence Mitchell . 2025-02-15

MORE AT Google

We had an excellent starter of poppadoms, and the relishes were super yummy. The starters and mains were also excellent. The staff were warm and attentive, without being intrusive. The price was good and they gave me a rose 🌹 on leaving which was a nice touch. Thank you for a memorable evening ✨️

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Gwen Robinson . 2025-01-25

MORE AT Google

Having eaten many curry dishes in many countries and many places including Curry Mile Manchester I have to say I have NEVER eaten such opulent dishes as I did at this restaurant. Each dish was outstanding. We had the banquet and the amount of food was amazing. The staff couldn’t be any more attentive if they tried. I honestly can’t recommend this restaurant enough.

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Karen . 2025-01-23

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We have been going to Red Chilli Gold for many years. The food is always superb, and the service from polite and attentive staff is second to none. Highly recommended.

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Tony S . 2025-01-22

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Very bad experience was not busy but the waiters where walking around will avoid this restaurant best not go there as its bad quality meat and poor service lacking on flavours.

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Kane Warner . 2024-12-05

MORE AT Google

My mum and I went out for banquet night. We absolutely cannot fault the food, service or the atmosphere. Very welcoming and warm aura being given from the staff, we were very well looked after by staff. Great food, and it was all so flavoursome, served quick and with a smile. Will definitely be back again. Highly recommend.

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Ryan Gray . 2024-10-30

MORE AT Google

Amazing food, far too much so bring your comfy clothes. Lovely staff who made it a fab evening to spend with friends. Thank you

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ellen4516 . 2024-10-18

MORE AT TripAdvisor

These boys know a curry when you ask

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Tom Bainbridge . 2024-09-16

MORE AT Google

Food was nice, but every waiter was whispering like they were scared to get in trouble. Couple of thumbs on my food when it was coming out too which if I’m honest I’m not a fan of.

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Nathan B . 2024-09-08

MORE AT Google

Second time having a takeaway the food is absolutely delicious. And the team are very friendly. Highly recommend. Thank you all

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Molly B . 2024-09-08

MORE AT TripAdvisor

We visited Red Chilli Gold as a couple without a booking but were still able to be seated. Our orders for drinks were taken and we were given time to look over the menu. Once we had our food orders taken the food was served promptly and served hot. Throughout our dining experience the staff were attentive but not too obtrusive. At the end of a pleasant experience we took a cheesecake home as we were unable to eat anymore but wanted something sweet for later. We were offered a complimentary drink but declined as I don't drink and hubby had enough. When we got to the door to leave I was given a single stem rose 🌹. Another nice gesture that added to that customer satisfaction.

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Emmawhite491 . 2024-08-31

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Based on a previous good experience we decided as a family of seven to visit this restaurant to celebrate a family member’s 18th birthday. The restaurant has very nice decor and our table was ready and waiting when we arrived. We ordered beers and a bottle of house wine while we decided on our food. We choose the Sunday banquet which consists of a starter, main dish, rice or nan, side dish and a coffee for after. We realised that seven of everything was too much food and as one of our party wasn’t feeling too well and another was a very small eater we decided that five banquets would accommodate us perfectly. Unfortunately the waiter didn’t agree “sharing a banquet was not allowed” was his response. Despite explaining our situation he said that this is the policy of the restaurant. We were not prepared to be manipulated and we informed him that two would not eat so we insisted that five orders be taken. Unfortunately our poorly guest took a turn for the worse and after the starters we decided to leave and take the meal as a take away (without the coffee’s) On leaving and paying the bill the owner claimed that there had been a communication problem and we could have ordered other dishes to share. Restaurants have to balance generating income (it cost us over £140) and giving good customer care on this occasion they definitely got it wrong. Not the celebration our 18 year old wanted to experience.

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Peter Miller . 2024-08-13

MORE AT Google

Based on a previous good experience we decided as a family of seven to visit this restaurant to celebrate a family member’s 18th birthday. The restaurant has very nice decor and our table was ready and waiting when we arrived. We ordered beers and a bottle of house wine while we decided on our food. We choose the Sunday banquet which consists of a starter, main dish, rice or nan, side dish and a coffee for after. We realised that seven of everything was too much food and as one of our party wasn’t feeling too well and another was a very small eater we decided that five banquets would accommodate us perfectly. Unfortunately the waiter didn’t agree “sharing a banquet was not allowed” was his response. Despite explaining our situation he said that this is the policy of the restaurant. We were not prepared to be manipulated and we informed him that two would not eat so we insisted that five orders be taken. Unfortunately our poorly guest took a turn for the worse and after the starters we decided to leave and take the meal as a take away (without the coffee’s) On leaving and paying the bill the owner claimed that there had been a communication problem and we could have ordered other dishes to share. Restaurants have to balance generating income (it cost us over £140) and giving good customer care on this occasion they definitely got it wrong. Not the celebration our 18 year old wanted to experience.

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Peter G . 2024-08-12

MORE AT TripAdvisor

Had a lovely experience and very friendly staff

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Josh Cohen . 2024-07-04

MORE AT Google

Tonight we ordered a take-away meal from Red Chilli Gold in Buckingham & the Panir Tikka Massala dish was just terrible. The panir had obviously been re-heated many times and had a thick crust around every chunk making them very dry and very tough - almost impossible to cut. Also far too much coconut in the sauce. After one mouthful, just left it all for the food bin. I had expected something edible for £9.95. Rest was OK, not great but OK.

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jacquelineh484 . 2024-06-27

MORE AT TripAdvisor

The food is excellent and the staff are great, can't fault anything

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Paul Sime . 2024-06-10

MORE AT Google

We ordered a delivery for two. My partner ordered a butter chicken which was yellow (not sure if we actually received a passanda?) and my pathia tasted very bland. Called up to explain that the butter chicken wasn’t very nice at all - to be asked if we even know what one tasted like… Our food was also warm at very best to which they said it’s because we live too far away. If 3.4 miles away is too far to provide hot food then maybe don’t offer delivery? To top it off, the two staff members we spoke to on the phone were extremely rude and we will not be returning. There are lots of great curry houses in Buckingham so please pick wisely before spending your hard earned cash!! I decided to bite the bullet - pay our money again & go back to an old favourite where we got a (red) butter chicken and a pathia - both of which were lovely!

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Joel Bailey . 2024-05-14

MORE AT Google

Regularly use the Red Chilli, weather you want to eat in or get a takeaway the food and customer service never disappoints

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Ollie Hodgkiss . 2024-04-25

MORE AT Google

First time here. Nice decor, authentic music. Friendly, attentive staff. Reasonably priced, decent sized portions, food tasted great. Will return. Recommended.

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Alex Ford . 2024-04-22

MORE AT Google

Takeaway for 6 last night. Prompt and friendly delivery service with food packaged well and hot. Delicious meals all round - variety of mains with rice and nans. Excellent (and enormous tasty onion bhajis). Generous portions and cooked to perfection. Best takeaway by far. Highly recommend it

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Jan Kirtley-Jones . 2024-04-19

MORE AT Google

Had a meal there over the Easter weekend every part of it was very tasty service was very good and staff very friendly highly recommend the place.

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neil corder . 2024-04-02

MORE AT Google

Great food. Booking advised as it gets busy. Staff very friendly. Not over-priced. Everything is edible. You can even customise some dishes.

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50Mab . 2024-04-02

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Fabulous banquet meal. The food and service was excellent and great value for money. Coffee was delicious and a Complimentary drink given too. We will all be back soon.

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Lindsey R . 2024-03-21

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Top food ,excellent service.And reasonably priced.Nanns are the best I have ever had the pleasure to eat.

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Catmandu tours . 2024-03-17

MORE AT Google

We went into the restaurant last night as we were staying overnight. The restaurant was busy but we were found a table straight away. The staff were all very polite and our waiter Raj was very attentive and took time to chat to us. The food was really good, a good selection of dishes on the menu with reasonable prices too. Would highly recommend this restaurant and will be visiting again when we are next on the area. Thank you to Raj for the yellow rose, such a lovely gesture. Annette and Paul from Manchester *****

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Mrs O . 2024-03-09

MORE AT Google

Amazing hospitality and service, lovely environment, staff are very friendly. Food was very fresh and delicious. Great prices, would definitely recommend and come again!

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Puran Thumber . 2024-02-25

MORE AT Google

Really excellent food in or out, and friendly good service !

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james gardner . 2024-02-15

MORE AT Google

We are fortunate to have 3 fantastic Indian restaurants in Buckingham but the Red Chilli wins hands down, great food and service. Having lived in Buckingham for 24 years we highly recommend this restaurant it's authentic, welcoming and the food outstanding, eat in or take out

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Annie Carter . 2024-02-11

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Best Indian, definitely in Buckingham and surroundings, great staff , absolutely great fresh quality dishes . Great menu choice We had from King prawn, lamb, chicken dishes all very tasty.

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Gin2968 . 2024-02-10

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Lovely restaurant, wonderful food, attentive service. A good variety of curry dishes, been trying different dishes for each visit - have yet to disappoint. Came highly recommended, absolute gem of a place. Balinga fish and Sagwala lamb are so far my favourites.

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Lenny P . 2024-01-27

MORE AT Google

Stopped in for lunch, had a very good ‘meal for two’ - starters and mains with rice and naan - delicious tender chicken, well presented and excellent value. Highly recommended!

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Foodiestar2013 . 2023-12-04

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Another fantastic curry at this restaurant,best food in buckingham,we had a lovely experience again at red chilli gold very nice friendly staff,great atmosphere,very reasonably priced,can’t wait to visit again.

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robertc819 . 2023-12-02

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Excellent place go there a lot. Good always outstanding.

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Cynthia Morgan . 2023-11-01

MORE AT Google

Good and well presented service fro. friendly courteous staff..

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Jo Chapman . 2023-10-23

MORE AT Google

£11 for a chicken tikka masala.. I used to be able to get a CTM rice naan. And bajis for 10 quid

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Excomunicado . 2023-10-10

MORE AT Google

Absolutely delicious food,excellent value for money and kind and attentive staff what more do you want when eating out today.

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Brendan Murphy . 2023-09-21

MORE AT Google

A fantastic restaurant with great food and great service. Lots of choice and variety, and all at a very good price! Even got offered a complimentary drink at the end! Would highly recommend.

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Laurie Power . 2023-09-09

MORE AT Google

Me and my friends had a takeaway from here last night and two out of three of us got poorly this morning. I’m Won’t be coming back again

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Vicky Harrison . 2023-08-26

MORE AT Google

Visited here a few times now with friends and as a couple. Every time has been enjoyable. The staff are friendly the food is delicious and hot, the restaurant is clean and the atmosphere just right. Which is why I keep coming back.

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Dreamer19844467170 . 2023-08-26

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We called in for an early supper on our motorhome travels. Friendly staff, quick service and excellent food. Will definitely return next time we are in the area.

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Marian1990 . 2023-08-09

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Tried the baked sea bass and prawn rice, food was OK. Staff were rushing and hardly communicated, service could be improved.

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Shiyamalaraj . 2023-07-30

MORE AT Google

Went there tonight for the first time, absolutely fantastic service and great food, thank you

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Garry Hutchinson . 2023-07-26

MORE AT Google

Very good atmosphere lovely food,good price,very helpful service,presented with a lovely rose when we left.

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Diane Ayers . 2023-07-24

MORE AT Google

This is the second time we have met our friend here for lunch. Each time we have been extremely happy with the location and the service. The place is very clean and tidy, the staff are very helpful and polite. Throughout the experience they were attentive and prompt taking the order; bringing the food/drinks and clearing away. The food is very very tasty and well presented and went down very well. We would definitely recommend booking a meal with them or placing a takeaway order with them!

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G5667UAsarah . 2023-07-23

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This is the second time we have met our friend here for lunch. Each time we have been extremely happy with the location and the service. The place is very clean and tidy, the staff are very helpful and polite. Throughout the experience they were attentive and prompt taking the order; bringing the food/drinks and clearing away. The food is very very tasty and well presented and went down very well. We would definitely recommend booking a meal with them or placing a takeaway order with them!

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Sara Hepworth . 2023-07-23

MORE AT Google

We have literally JUST returned from having a lovely meal there that I couldn't wait to leave A POSITIVE review!!

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Kim Clark . 2023-07-22

MORE AT Google

The Red Chilli is a regular event to meet up with friends. The ambience and friendly staff make this establishment better than the average Indian restaurant. The food is excellent and service is always efficient and not overwhelming. The Red Chilli maintains and excellent standard.

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SeamusL736 . 2023-07-01

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We had a takeaway from this excellent Indian restaurant on Saturday night. Both our meals were lovely but in particular the king prawn Dansac I had was beautiful and possibly the best I’ve ever had. Layers of flavour in a lovely rich source. with some of the best king prawns. I’ve eaten in a long time. Will definitely be going back.

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Navigate04263189025 . 2023-06-26

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Celebration birthday curry. Delicious food great friendly services fab prices. Really recommend 👌

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Debbie Ayris . 2023-06-09

MORE AT Google

A good honest Indian restaurant. Very welcoming and with a good local clientele, who seem to get very fond of the place. Staff were all polite and professional, with no sniggering at my inability to deliver a spoonful of Jalfrezi to my plate and landing it on the table cloth! The food was good: papadum good and a wide selection of sauces to go with. Chicken Jalfrezi, good Mattar paneer ok, but surprising topping of cheddar cheese ... Just didn't work! Naan and pilau excellent. And no problems with the draft Kingfisher. Very welcoming and I don't think you could go too far wrong eating here

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sebwtokyo . 2023-06-02

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Always a brilliant meal here, food is amazing, the staff are extremely attentive and always get given a rose when we leave!

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Laura M . 2023-05-22

MORE AT Google

Excellent food, huge portions, the tastiest Indian food we’ve had, staff very attentive, beautifully clean. We’ll definitely be back. Thoroughly recommend.

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Anna Williamson . 2023-05-21

MORE AT Google

A lovely evening, they found a table for us even without a booking, despite it being a very busy weekend evening. The food and service were both great, will definitely eat there again.

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Ruth Harrison-Swift . 2023-05-20

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Vegetarian madras ordered for a vegetarian contained chicken. Mistakes can happen but the staff was immediately very defensive and insinuated we were lying. no refund was offered, after some talks they offered to cook a replacement meal if we travelled back to the restaurant (it was a takeaway) but overall they didn’t seem to care. Otherwise the curry was mid at best so I wouldn’t be coming back here again, real shame!!

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shimmerona . 2023-05-14

MORE AT Google

Fantastic food with more than generous portions, excellent service and lovely friendly staff. The best Indian restaurant in the area. Have been going there for years and never had a poor meal. Lovely complimentary drink at the end of the evening with a lovely flower to take home. Highly recommend this restaurant.

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Katie T . 2023-05-07

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We've been coming here ever since we moved to Buckingham. The food is always such good quality and great service. I need gluten free food and can have pretty much everything on the menu (I would suggest that they advertise this more!). We came here for a 30th Birthday and 10 of us were served efficiently and they even decorated the table for us and were helpful with lighting candles on birthday cake etc, which was much appreciated. Lovely complimentary Bailey's/Brandy at the end and a rose for the girls. Couldn't recommend here enough :) P.s. highly recommend the KB Special!

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AmyB199308 . 2023-04-23

MORE AT TripAdvisor

Great menu and faultless service. A favourite haunt in Buckingham.

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Andrew Hickling . 2023-04-15

MORE AT Google

Waited 2 hours just for the starter!! Waiter was rude and ignorant, would rather head to mcdonalds!!!!! Food was cold and so greasy. If youre thinking of going here, think again!!!

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Grace S . 2023-04-02

MORE AT TripAdvisor

The meal was absolutely amazing

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Raymond Wall . 2023-03-30

MORE AT Google

I had a chicken biriyani from this restaurant.Then I realised that it’s not an Indian one and services are also poor quality (from the behaviour of waiters )

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Sujith Sudesan . 2023-03-18

MORE AT Google

Both my wife and myself had a lamb based curry both found the lamb dry snd tough. My dish called a lamb mogul was disappointing , just contained loads of potato and tough lamb.

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Pete COOMBER . 2023-03-03

MORE AT Google

Whilst visiting my mother in law in Buckingham we decided to go for a curry and opted for red chilli restaurant. From the first moment nothing was too much trouble, the waiters were courteous, the food was delicious - the best curry I have had in a long time. There was a really good choice of types of dishes, even down to the amount of sauces and pickles with the popadoms. After our lovely meal we were given a hot cloth to cleanse the hands, chocolates and even offered an after dinner liqueur, which we declined, but it was still a lovely touch. As we were leaving the ladies were each given a yellow rose which was such a wonderful surprise. I would definitely recommend this restaurant if you want a great curry and hopefully will dine there again.

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karencW2469QU . 2023-02-24

MORE AT TripAdvisor

Always fantastic food and service 👌

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Annmarie Carter . 2023-02-20

MORE AT Google

Amazing food every time we've been. Staff are now friends. Highly recommended. Chefs specials are full of flavour and spice.

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clifford harfield . 2023-02-14

MORE AT Google

Their mogul dish is fantastic And on banquet night you have the whole menu to choose from

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Paul Wheeler . 2023-02-02

MORE AT Google

If you're looking for a curry, look no further this is the place to visit, food is authentic, flavours are amazing and great service. 20years in Buckingham, we've tried the other Indian restaurants, all good but the Red Chilli is definitely the King of the curry houses. Annie &Mark Carter

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Annmarie C . 2023-01-22

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It was a good experience in this restaurant. You will get a proper Indian Asian food taste. Nicely cooked. Very tasty. Good service from employees. Thank you very much..

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Aji Raj . 2023-01-16

MORE AT Google

Ordered take away from here whilst waiting for our food, we’ve just got home to the blandest tasting curries ever and burned naan breads

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Eve Bello . 2022-12-27

MORE AT Google

Authentic Indian cuisine in smart restaurant. Staff very attentive and polite food hot and served quickly. Warm towels and a complimentary spirit drink to finish. Door opened for you and ladies given a rose 🌹 when leaving. Happy days 😆 👍

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Vernon Harris . 2022-12-20

MORE AT Google

Simply super food delivered at no extra cost. Big tasty portions at a great price- will order again.

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royc337 . 2022-12-16

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Got to be the best indian 😋 in buckingham food 5/5 🤪👍😎

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Brandon K Bhowmick . 2022-11-24

MORE AT Google

Staying in Buckingham with work, thought I’d head into town for a curry. Came here as the reviews were good and wasn’t disappointed. Swift service, delicious food and good lager.

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Crescam . 2022-11-22

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a very good Indian restaurant, good food, excellent service value for money. You are looked after from the minute you enter, the food is excellent

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eddrugby . 2022-09-23

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Go for dinner here every year when attending MotoGP. The food is fabulous, the staff so friendly. Would highly recommend it to anyone who enjoys an Indian meal.

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Janine Pierce-Ferguson . 2022-08-30

MORE AT Google

Such different flavours, loved every dish we ordered … We have been eating in 100s of Indian restaurants in and out of London. This is the best Indian cuisine we can recommend to anyone. Lovely, busy and buzzing restaurant with good service. We’ve got complimentary night cap and given a beautiful Rose at the exit door.. thank you!

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Mallini au Natural Soap . 2022-08-27

MORE AT Google

Had great meal. Best popadams and dips ever. Our meals were very good, plenty of it, and service was super. Friendly and helpful people.. Recommended.

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Ken Graham . 2022-08-11

MORE AT Google

Bättre än mina förväntningar. Mycket god mat och trevligt service.

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Michael Lue . 2022-07-23

MORE AT Google

Best Indian restaurant in the U.K. in my opinion. Great value, decent service and consistent with the dishes. Menu is extensive with choices to suit everyone. Highly recommend.

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Adam Webb . 2022-07-10

MORE AT Google

Let’s start by saying that the location of this restaurant is great – middle of Buckingham parking available across the road. Inside the staff were very welcoming smiling, happy and attentive. I went on a Wednesday evening where they do the £13.95 menu where you...

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FairCritique4U . 2022-07-04

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Just amazing. Every time. Outstanding quality & value of food and the best service. My favourite dish is the Balinga Special made with Bangladeshi lime. In my experience, many Indian restaurants are much of a muchness but I can assure you that Red Chilli Gold...

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DannyNuts . 2022-06-23

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Birthday dinner for 14 people, the service was fantastic, all meals and drinks served accurately and swiftly, the food was really tasty and beautifully presented and the best prawn puree in town. Would definitely recommend the ‘chilli’ to everyone.

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sher813 . 2022-06-14

MORE AT TripAdvisor

Best Indian food..ever. Been twice whilst visiting relatives. Never disappointed..fabulous food and service always courteous. Thank you.

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Wendy Clarke . 2022-06-11

MORE AT Google

I cannot rate this place enough, quick service, very clean, very polite and friendly, food is amazing and they cannot do enough for you, they really understand what it takes to make people feel good when they visit (even gave my partner a rose when we left, lovely touch) thanks guys !

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Damian Barnbrook . 2022-06-11

MORE AT Google

Lovely food, very friendly and polite staff and also very clean restaurant.

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Claudia Mtn . 2022-06-11

MORE AT Google

Red chilli never disappoints! We were celebrating our 30th anniversary and were treated so well. This place is just beautiful, tables are well spaced and intimate and the food is just delicious. The staff are VERY attentive and were also very helpful with recommendations on...

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Bucks38 . 2022-05-10

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Wow what a fantastic meal we had on Saturday evening. The menu had so many different dishes we haven't come across before , it was great to try new things & we wasn't disappointed. The choice was incredible, the food piping hot , the service very good , plentiful portions of food , not rushed out , relaxing atmosphere & was a nice touch to be offered after dinner drinks on the house . Highly recommended

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Julie Harvey . 2022-04-06

MORE AT Google

Food is always great here, as are the staff. The best restaurant in the area by far!

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Oli Tipper . 2022-03-20

MORE AT Google

Excellent service, value for money and fantastic food

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Amanda Thomsoncox . 2022-02-09

MORE AT Google

First time here we booked for 7 after several friends recommended Red Chilli Gold and we were not disappointed, great food and really attentive hosts, great value for money and will definitely come back again!

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Robert Hennessey . 2022-01-21

MORE AT Google

Just had the best Takeaway delivered by the Red Chilli. King Prawn Dhansak was really smokey and garlicky, Chicken Madras had a kick , Onion Bhajees so crisp everything tasted really fresh and delicious absolutely perfect ! And we are regulars never disappoints

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JULESTho . 2022-01-15

MORE AT TripAdvisor

Excellent service and meal. Sea bass beautifully cooked. Chicken korma creamy and not too sweet. Cauliflower bhaji, Bombay potatoes delicious. Excellent Peswari nan. Generous accompaniments to poppadoms with aperitif. Lovely experience.

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P2971ITandrewh . 2022-01-14

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All dishes really good!!! 5 star!! Thank you for all...

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Emanuele Negri . 2022-01-10

MORE AT Google

First time here on New Year's eve food and service was very good, and will definitely be going back.🍛

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Shop . 2022-01-05

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Indian
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We’ve been using this restaurant for a number of years now and always been impressed with the excellent food served and good service!. However, our last 3 visits, the most recently being Friday evening 14/3 I am afraid to say it has disappointly slipped. The food remains its normal excellent level but the table service is in urgent need of some extra training. On all three occasions we’ve been shown to our table, drinks and poppadom ordered and served primptly, but then forgotten about. On this last visit it was even more noticeable, as the restaurant wasn’t busy having just opened when we entered. Whilst sitting eating our popudoms the three surrounding tables had now become occupied and served with drinks and their popudoms as we were finishing ours. We sat patiently waiting for the waiter to attend our table to we could place our main order. Unfortunately this didn’t happen as they were now at the recently occupied tables taking their main orders. We patiently waited again, by which time the other three tables were now being served their mains. It resulted in the end me having to call the waiter over and there we sat waiting again. By the time we received our main meal two of the three occupied tables were now vacating their tables and leaving. If this had just happed for the first time I would not be writing this negative review, as I'm a firm believer in that everyone makes mistakes, but we’ve experienced this the last three visits now, twice with visiting friends, having told them how good the restaurant was before the visit! On both of those occasions leaving with egg on our faces apologising for the staffs short falls because waiting for over hour for our mains was unacceptable. We came back on Friday to give them one more last chance and I’m afraid to say they’ve fallen at the first hurdle. I did bring this matter to the attention of the manager at the time who did come to the table to apologise and offer a complimentary drink which we politely declined as we had, had sufficient by then. Before leaving the waited cleared the table of cutlery and crockery asking if I'd like the remainder if my left meal home, a offer which I kindly accepted. He came back and literally dumped 2 boxes with lids and a plastic carrier in the table and left. As I had no cutlery to scrap the contents into the boxes I had to rely on just pouring the contents in hoping half of it didn't end up on the table top. No warm flannel for finger wiping was offered only a few chocolates in a plate. Couldn't get out quick enough and won't be returning if this is what their service has dropped too! I will be taking out business elsewhere from now on. Very, very disappointed

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4.6

170 Opinions

location-icon18 Middle Field
Indian
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STILL NO ONE HAS RETURNED MY EMAIL AS REQUESTED, OR OFFERD A REPLACEMENT AS SUGGESSTED IN REPLY Unfortunately my recent order of many turned up cold and leaking in the bag. Restraunt didn't help in replacing or offer a refund. Shame when you've been a loyal customer! Wouldn't normally post a bad review but I must of spend 100£s here. I called your reagrding an order I made the same week, it was Friday and I called Saturday. Just eat will not refund they say you handle your owns delivery's and they can't help. I sent you the email as you asked but heard nothing. How you felt with it on the phone was the reason for me review.. you went having none of it no apogee, no offer to resend the dish. Just go back to Just eat, once I told you they wouldn't help you told me there lying? So the reviews reflects through service after the order was late and I tried to make you aware. Never would I make a review without trying to speak to the company 1st! So you've got what you gave unfortunately for yourselfs

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4.6

1017 Opinions

location-icon103 London Road
Indian
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We had a great meal at Mela. Food was flavoursome and staff were so friendly and attentive. We will definitely be returning and would highly recommend to anyone!

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4.7

1258 Opinions

location-icon57 Tring Road
Indian
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As always great food and great service. Exceptional value for money absolutely love the Banquet Deal.

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4.7

326 Opinions

location-icon191 Aylesbury Road
Indian
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Service was excellent, staff really go the extra mile to give the place a premium feel. Food was good but chicken was a little on the dryer side. Would recommend.