Ramzeys Grill in Medway - Phone Number, Reservations, Reviews

Disgusting excuse of a food restaurant, spent £50 on food, waited 2 hours to be told no drivers avaliable, even though the put out for delievery on just eat after 30 minutes of placing the order. Both the restaurant and just eat refusing to refund and have blocked calls as soon as we rang to ask where the order was.

Order never turned up, looking forward to my refund

Awful food maybe I would have been happy with it after 20 pints in the pub but 5 pm on Sunday sober it was disgusting…. Called them asked for replacement of untouched food n was told no n man just shouted at me I will never use them again

I ordered food from here as the expected delivery time was short. Waited almost two hours for substandard sweaty food. Not good at all

Great food as always one of best around

NEVER ORDER FROM HERE. Ordered food waited over an hour then called to ask where it was as their app still said they were preparing. He said he would contact his driver. Half an hour went by, nothing. Called them back, the delivery driver is ASLEEP and he comes on the phone claiming to have dropped it off and tried to call me a liar. No one knocked here mate. Waste of time and money.

food wasn’t delivered, I called the restaurant and all i got was ‘i’m not going to believe you over my brother(colleague)’ disgusting customer service, when i asked for a refund on my order it was declined, never ordering from here again.

and very miserable delivery will not use again

paid on UberEats on a Sunday night, waited 3 hours - food never came

Delivery was on time, the food was all nice the only down side was the kebab wrap was dripping in grease. Other then that the food was nice and hot.

We love this takeaway, the wings were delicious and the kebab is of great quality!

Had delivery from here last 3x it’s been gradually getting worse, even when we changed the order. Shame as previously it’s been great but something definitely has changed! Won’t be ordering again.

Orderd chicken, but got lamb. When I called the restaurant they said they send the right order and even laugh about my complaint. Ordered a few times from there because I like chicken and vegetable. But after tonight and the low service I w

I love lamb shish kebab instantly but portion is so small now that should be called kids meal, only onion and lettuce with small piece of tomato. And yes I took small portion but never been so small. That’s the only one issue here

delivery driver left our order on the doorstep in the rain , not exactly great door service

not enough salad on kebab chicken burger over done will not use them again

Lovely takeaway and delivered earlier than expected

lovely food, not greasy and tasted very fresh

Easy to order, arrived early, food was well wrapped and well presented. Quantity of food was good and the food was well cooked. The food arrived hot. Brilliant! Will buy from again.

thank you the best food love it

Not satisfied with food want refund

Very impressed with the food and will definitely be back for more

I ordered chicken donner with mayonnaise and I received lamb donner with no sauce. Usually I would just put up with it but I’m allergic to lamb so I had no food for the whole day

As always very super and tasty food

Got my order wrong, didn’t even do my burger

My food was spiked from this takeaway. I reported it to the police and had to go to hospital.

Absolutely awful service, swearing and aggressive and when calling the shop they swore at me and would not give me a refund

Unfortunately again they seem to have Mixed up the Special Grill and the Full House Special. We ordered the Full House and it was lovely but this is the second time they sent the special instead of the full house so unfortunately we won’t be ordering again as we are missing items.

Lamb dona meat n the 1/2burgers r dank from hear tasty and hot

FOOD HASNT ARIVED. I CALLED CONSTANTLY WITHOUT AN ANSWER. DONT WASTE YOUR MONEY!!

food wasnt even delivered at all offered to send them cctv of my house to prove no one came to my front door and they said that nothing could be done absolutel joke do not order

Stated would arrive 19.15 arrived 20.17 very late food looked thrown together

Meat was undercooked chips were greedy

Food been out as delivered when it hasn’t restraint was very rude when phoned up

cooked fresh, called as was a little late and lovely service.

Lovely. chilli sauce is cracking!

The food was cold but I rang and the guys were happy to give me a fresh order.

Tasty food. Early delivery and turned up hot. Only downside is it’s a little pricy for what it is but nether the less very tasty!

35 minutes after the delivery time asked for an update never got it won't bother again.

restaurant wouldn't pick up phone, missing some of the order. unfortunately this is the last time we will order here. ideally would like a full refund.

The best food at test 😋 the best restaurant in gillingham and chatham the best restaurant, 👌 👍🏻

Driver got lost so food was cold, asked for green peppers and garlic mayo but got neither

The absolute best kebab and when leaving notes on order always follow through! I don’t and won’t order from anywhere else

Apart from it being early that’s about all I can say was good. Don’t believe the reviews you see this place is knocking out donner meat that I wouldn’t even give a homeless person. When you have a salad and even that tastes funny you know that you won’t be going back again. Put a note on the order for them to follow which they did not. Awfull service and awfull food stay away!

The delivery driver wanted us to come out of our address over to the opposite side where we live. Delivery service means deliver to the door, please!

Pre ordered for delivery at 1830, still haven’t received food even though it says delivered

Ramzey's Grill is hands down the best kebab shop I've ever ordered from! Food is always delicious and hot upon delivery. Portion sizes are well worth the price and the prices overall are very reasonable. Restaurant staff and delivery drivers are very polite.

Lovely food. Friendly delivery driver. 5 stars!

Best burger and Kebab place in Gillingham, try their mega burger it is amazing.

This is our go-to for kebabs. The rice dish us great, love the extra veggies it comes with. Chilli sauce is 🔥

asked for lamb shish wrap got lamb Donner wrap

Great food delivered nice and hot best kebab around

Awful! Nearly an hour late and stone cold. I want a full refund

Foods got eat here at least once a week chicken doner is one of best in medway that's just my opinion the lads there are all sound people always busy and delivery is fast foods always hot and portions are good size it's my go to place for local food and best thing food till 3am but delivery stops a bit earlier just dew to orders and the time I walk in myself always greet with respect try it for urselfs

Only bad thing is that i wrote a note and it wasn't read properly. Also i asked for a mixed Donner wrap and chose with no salad but they still put the salad in. The quality of the food is very good though.

The kebab was really nice best kebab I’ve had in awhile other than the fact I ordered a mixed kebab and got donner. Fab service and great food just not what I ordered

First time ordering from here and will definitely again.

Delivered the WRONG order. Called to request the correct order and was told ‘the manager isnt here, call back in an hour’. No correct order delivered and two very unhappy customers. Wont be eating here again!! Waiting for a refund now!!

Great food as always. Restaurant notes were taken care of and the service on delivery was impeccable as usual. Great place!

This was the first time I ordered from this restaurant and it won't be a next. The delivery came 20 minutes earlier than scheduled. I scheduled my delivery as I work from home and I wanted to make sure that I had finished before the delivery arrived. Not only the delivery man came earlier (and I had to interrupt my lesson as I am a tutor), not only he went to the wrong place but he was also very rude and impatient. I tried to explain to him on the phone that he went to the wrong address but he wouldn't let me speak; instead he accused me that I should have given better instructions and he couldn't wait for 20 minutes, accusing me that it was my fault that he arrived earlier. Well, every other delivery person has never had a single problem with my instructions. I declined the delivery as I had already a student waiting and when I finished I called the restaurant. I have to say that although the man who answered the phone was polite, he wasn't much of a help. Just for the rudeness and the early arrival time I gave them one star. I never had the opportunity to taste their food but I ordered from another place. And guess what? No problem whatsoever with my instructions. There is always a reason when a customer requires a specific delivery time; not 20 minutes earlier and surely not 30 minutes later. Thank you!

Lukewarm food, cheesy garlic bread was stuck together and didn’t have much flavour

Only got 2 meats in kebab instead of the 3 paid for

Food was its usual excellent quality

Lovely quick delivery. Food was plentiful and delicious

Some meats was burnt n chips were really dry

Food was amazing a lot of food for a medium but loved it best I’ve had so far

Ordered mixed meat and chips got barely any chicken at all, was dripping with grease so much I was left with a puddle in my pot not a small amount as you would expect. Also ordered a naan bread but was sent 2 pita instead without explanation or a call first. Won't be rushing to order from here again.

Fab service! Food was lush, just what I need, hit the spot! Defo ordering again! Delivery guy was very friendly 😊

Brilliant food and delivered early which was amazing!!

Great meat and chips and delivered 20 minutes early top marks 👌 definitely recommended to family and friends

Driver come late and ask me wait outside in rain because he couldn’t find right street

Chips was really soggy and wet

Food was late... weren't worth the wait either. Complete trash

Excellent donor kebab made from fresh very scrumptious and very filling and great service.

Food was very good and piping hot.

Food is always nice, I prefer it a bit hotter. But is tasty.

Quality food, big portions. Top stuff.

Mouthy phone operator avoid this dead place so many nice kebab places. Terrible customer service and greedy people just accepting orders they cant deliver.

Tasty food and reasonable prices, delivery is also quite quick.

I ordered Chicken shish from Ramzeys Grill via Uber eats, it was burnt and I real shocking thing is I found an insect from the salad. Very poor quality and disappointing

Asked for a receipt and store is refusing to provide me one. Lack of professionalism.

OMG! WE GOT FOOD POISONING FROM THIS PLACE. ME AND MY PARTNER ARE NOW REALLY ILL 🤢 AVOID

Really nice food and good service. They were friendly and the food came quickly as well. The price was decent. Would definitely recommend!

I always buy the special..21 quid, and it was Tasty !!

Love the food here! And staff are so polite too x

Absolutely awful service.. rude staff and attempted to deliver cold food over a hour late!! Now I’m having to fight for a refund!! AVOID AT ALL COSTS

Amazing place, had really nice mix grill from here definitely recommend!

Order on just eat and turned up with only half the order and cold, the other half was delivered about fourty minutes later after being in the drivers car and was cold, called and spoke to the young lady who was lovely and sent the order out, can and was hot, we never normally have anything wrong from here so was really gutted

I ordered from my work place at late night. As I was very hungry. After 30 mins while I check, they mentioned that I call them to cancel my order and they not gonna refund me as they already start preparing my meal. I try to call them but no one answered. I was hungry all through my night on my shift. I am very disappointed about it. Please be careful before ordering anything from them.

Food is good,been going here for years.....

Hard to say if food is good because it was paid for and never delivered. After calling plenty of times I was informed that food is on its way. After waiting and waiting I called again and was informed that it was already delivered and they cannot help me. If You like being robbed go gry your luck and place an order.

Very bad delivery times lied about

Very good! Had a mix grill, all of the meat is fresh and tasty! Delivered on a time to my door! Recommend!

I ordered food including the rice box meals on the 5th October for my family. We were very very impressed. Absolutely delicious and worth being more expensive than most kebab deliveries. So much so we ordered again on the 10th. Previously we had vermicelli rice. This time it was just plain cold rice. Missing sauces, salad and everything cold. Such a shame. Won’t be ordering again

Terrible! Worst service I've had in a long time. Took 3.5hrs to turn up, and several phone calls all promising delivery times that never happened. I used to order from them a lot because the food and service were good. This is the last time! Avoid, I'd say.

Chicken shish meat was burnt and tasted awful. Fox will be happy!

Really tasty, super food...Great value

Food was amazing, köfte cooked perfectly

Lamb donner meat was ok, had much better. Chilli sauce not nice, red cabbage all slobby and cold chips

Ramzey, hassan and amir all run this place well. Good food and polite service. One of the top kebabs in medway