Based on 1.825 opinions finded in 5 websites
Based on 1.825 opinions finded in 5 websites
Nº 1155 in 2148 in Bristol, City of
Nº 105 of 241 British in Bristol, City of
Opinions
Bob was great for bottomless brunch- made my bday!
Ben Floto . 2025-03-29
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I had an incredible experience at the bottomless brunch today, and a huge part of that was thanks to our amazing server, Bob. From the moment we sat down, Bob made us feel right at home. His friendly demeanor and attentiveness truly stood out, ensuring that our glasses were never empty, and our plates were always full. The food was absolutely delicious — a perfect mix of savory and sweet options that catered to everyone in our group. But what made the experience even better was Bob’s warm and engaging service. He was quick with refills and had a great sense of humor, making us feel like we were enjoying the brunch with an old friend. Bob was also incredibly knowledgeable about the menu, recommending a few dishes we hadn’t considered, all of which were outstanding. His timing was impeccable, and he always checked in just when we needed him, without ever being intrusive. Overall, this was one of the best brunches I’ve had, and Bob was a big reason why. If you’re lucky enough to have him as your server, you’re in for a great time!
Harry Oldham . 2025-03-29
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Had a great time at Racks bottomless! Bob was great
Isabella Barton . 2025-03-29
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Bob was a fabulous host for our bottomless brunch. Thank you Bob!
tom . 2025-03-29
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Thank you so much for an amazing bottomless brunch Bob was amazing!!!
Allie Collins . 2025-03-29
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Bob was so great. Had the best time
Benjamin Oldham . 2025-03-29
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Had the best bottomless brunch here!!! The staff was so nice, especially Bob. Such good service and food was great.
olive67 . 2025-03-29
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We went in on a whim-here in Bristol from the states. There was a large work party there so they were very busy. Charlie made our drinks ~ very efficient always with a smile. Scarlett & Jason served our dinner & drinks & even though very hectic- took time to chat. Dinner was great- we plan on returning tomorrow ❤️
Kim Delk . 2025-03-26
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Alfie was absolutely brilliant and really helpful
ruth baird . 2025-03-25
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Really lovely staff, great food, good range of local beers, sport on TV by request - what's not to love!
Sue Reid . 2025-03-24
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the best pies in town - especially on a Wed when they come 2 for 1.. excellent service, Jason is thoughtful and appropriately friendly, 5 stars overall I appreciated the option of a low carb mash as a side!
Michela Pegurri . 2025-03-24
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Spent Cheltenham Gold Cup day there watching the races. Great place staff were brilliant had a great day. Very nice food. Well worth a visit.
chris nicholls. . 2025-03-22
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Very nice Bar, food was Fantastic und very Tasty. Jason was such a nice and friendly Guy! Had a great experience
Maximilian Lechner . 2025-03-21
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Lovely chill place to sit and very dog friendly! Jason served us and was fab! Food lovely. Good value too.
Rachel Smith . 2025-03-21
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Great beer, great food, good atmosphere and can watch the footie if you want.
Adam Reid . 2025-03-21
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Great find restaurant with nice atmosphere, lunchtime opening until 16.00, good food at incredible prices and wonderful service with a smile and a concern for the customers' satisfaction. Jason, our waiter, was fantastic. We'll go back soon...
Brian Toll . 2025-03-19
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Popped in for lunch, Alfie was very attentive and helpful. Top service 👍🏻 and 2 for 1!
Claire A . 2025-03-18
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Best steak sandwich I ever had. Colin, always recommend the right drink and Alfi’s service comes with a smile. I might have to pop in more often 🖖🏻
Nico Panigada . 2025-03-18
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Had a wonderful experience with the bartender Alfie, he served us some wonderful wine after asking for recommendations.
Certi_ Cmaster . 2025-03-16
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Correct but nothing more. Price too expensive for the quality offered. Wrong Google hours (Sunday Google announces closing at 7 p.m., I present it at 5:50 p.m. and I am told that the kitchen is closed).
stephane kooistra . 2025-03-10
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Alfie gave amazing service, food and drinks were great
Georgia Dooley . 2025-03-08
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Alfie our server was so so lovely! The drinks came so quickly considering it was really busy! We are all so happy with our bottomless brunch! Definitely will go again!! Big love to to Alfie !!!
Jemima Cockerton . 2025-03-08
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Had a lovely Sunday roast here! It came with an generous helping but not quite so much we left feeling sick. A great dinner!
Won Suk Song . 2025-03-05
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Jason was lovely, great service
Ruben Simms . 2025-03-04
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Got served by Alfie who was genuinely a credit to the restaurant. I work in the service industry and I was very impressed with his attentiveness and recommendations. He really went above and beyond even when the restaurant was already busy
Andrea Sciambarella . 2025-03-04
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Head barman Carl I think or Colin was a fantastic genuine and helpful character. Really enjoyed his company and conversation.
Philip Berriman . 2025-03-01
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We just want to say a huge thank you to you and the staff at Racks for having us in the Playroom area for our engagement party. We had such a great night and it all ran so smoothly. All the staff were so kind and helpful to us and enabled us to fully enjoy the evening. Our family who stayed at the hotel said how accommodating you all were for breakfasts and allowing us to set up early and how you were helping them with little things which made such a big difference. So a huge thank you to you all!
meganlee96 . 2025-02-25
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We hosted my partner’s 30th birthday party at Racks. We had a room to ourselves for private dining. I cannot praise the staff more highly - everyone we came into contact with was super helpful. Lucy, who was looking after us, was fab and couldn’t do enough for us. Had a great day and would thoroughly recommend.
Johnny A . 2025-02-24
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The food was fantastic; as always, this time we tried the tapas menu, three dishes for £19 so not too bad a price either. The staff were attentive through out our 7 hour stay ensuring we were kept well fed & watered. This is now; after a couple of visits which have all been positive, our go to venue to watch rugby in Bristol & we have already booked for the Autumn Nations in November, so that should tell you everything you need to know!
Road781846 . 2025-02-24
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It's nice for a pint or a light bite
Nicolas Verschueren van Rees . 2025-02-21
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The new deli board was great and staff really looked after us! Thank you Harvey and Izzy!!
Lucie Stephenson . 2025-02-21
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Alfie and Colin amazing. Great food best burger I’ve had in a long time and cocktails were amazing and great value for money . Great hosts. Would definitely be back again.
Kate Skibinski . 2025-02-18
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Amazing server Jason, so kind and helpful
Cara Medi . 2025-02-16
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Had a lovely valentines meal here with the set menu! Services was fast and the food was delicious, with great portion sizes too!
Maria Hedges . 2025-02-16
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Amazing food amazing staff amazing atmosphere. Well done Racks you’ve nailed it ⭐️⭐️⭐️⭐️⭐️
Richard French . 2025-02-16
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One for the best Sunday Roasts we have had in Bristol. Cheese board for dessert was incredible with a lot of cheese. We will definitely be returning.
Ross Maggs . 2025-02-16
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The customer service was super friendly. Really liked the gentleman who showed us to our table and took our order. Very polite and helpful.
Naz Amin . 2025-02-15
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Friendly service, delicious food, relaxed atmosphere.
Rachael Wright . 2025-02-15
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Service and atmosphere is great! Good vegan options, however, we both got very sick last time we visited so we believe there was some cross contamination. I'd come back but be aware!
Romana Burgess . 2025-02-13
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Everything was perfect. Room clean, there's everything that you need.
Plamen Grigorov . 2025-02-11
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Absolutely amazing food. It was only pulled pork dirty fries but they were so good. 241 so was a good cheep meal out. Husband had a burger and that was great too.
Lucy Hawthorne . 2025-02-11
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My Mum and I have just paid £44.95 for this. We ordered a sharing a board. The beef was over cooked, the belly of pork was hard and dry, the vegetables were cold, the red cabbage was soggy and there was no crackling. My Mum was really hungry as we waited quite a while to be served so she ate two small dry pieces of meat, two greasy potatoes and a very small amount of veg whilst waiting for a new one to be cooked. The new board came to the table. it was much the same as the first. But This time the cracking was added to the board but looked inedible. The veg and gravy left on the table whilst waiting for the new board was now stone cold. I asked the waiter to please take it back as I didn’t want it and I was happy to pay for the small amount of food my Mum had consumed. He replied that he would discount the bill by a few pound because of the cold vegetables. Even though a very small portion of the meal was eaten.. i said if this was the case please put the food in takeaway boxes so at least the dog would benefit. Although I could only give her the beef as the rest was far too salty. This is absolutely shocking as I’ve eaten there many times before but definitely won’t be going back. So disappointing.
Lindsay Sheppard . 2025-02-09
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Held a joint 50th & 21st birthday party in the Racks Playroom. The Racks team were all excellent helping to plan the event and ensuring it went well on the night. Front of house, bar, kitchen team and food all amazing, recommended.
Simon L . 2025-02-04
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Went for my brothers stag, very accommodating staff and a great atmosphere. Good customer surface with the staff cracking jokes and making it a good environment. Would come back again. Alfie and Lucy were great at looking after us, and maki sure we were always topped up on food and drink
Gavin Lavery . 2025-02-01
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Great service behind the bar from Lucy
Jack Barnett . 2025-02-01
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Cosy, intimate vibe with artwork & artistic small plates catering to meat eaters & vegetarians/vegans. Especially loved their take calamari made with oyster mushrooms.
C Grace . 2025-01-29
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You come in for a burger but you stay for Colin. Legend
Jac K . 2025-01-25
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Had a lovely meal - 6 of us and all orders were perfect 1st time, I would definitely recommend the chicken and ham pie. 😋
Dave Childs . 2025-01-25
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Super friendly staff and decent food. The bar/restaurant space was lovely. Only downside was the toilets were a bit damp
Cathy Evans . 2025-01-24
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Steak pies are fantastic with lots of meat and lovely flavour (stilton), plenty of gravy and a choice of potato. Entrance a bit off putting but persevere because it's very large inside. (It's actually beneath the cliffton hotel.) Service very attentive. Would recommend.
Aa . 2025-01-22
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Very good pub food at sensible prices.
Duncan Watts . 2025-01-21
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A nice and cozy place, haven’t tried the food
Yana Karelina . 2025-01-19
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Lovely food, the 2-4-1 deal in January is a steal and Alphie our waiter was stellar, will definitely be coming back
Joe McPeres . 2025-01-17
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I was staying local and happened to find Racks on my first night. The welcoming attitude of the staff and relaxed upbeat vibe explains perfectly why nearly all the tables were reserved. The staff on both nights I dined here were absolutely amazing and even when busy still had smiles on their faces and a great attitude as though nothing could faze them. I had the steak sandwich the first night and the chicken burger the second night, both nights the food was cooked to perfection and the prices are very much value for money. I travel for work and am very likely to return time and time again as long as the standards are maintained at such a high level.
Allan A . 2025-01-15
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Attended racks for new years with my family, we did not get any food, didnt get a seat the entire night and no response from the venue via email! Terrible service and expensive without taking travel and hotel costs into account. Our family meets every new years as we dont get to see each other a lot and usually like to bring the new years in together! However on this occasion we were dissapointed. What a shame to start the year this way, especially having absolutely no support from the management or staff !!
Gerry p . 2025-01-15
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We came here, as we were looking for a cheap eat January restaurant offer (2 for 1 on mains) and expected it to be quite nice. But, it by far exceeded our expectations with a warm, inviting and rustic atmosphere. The restaurant design and architecture was beautiful, the old stone archways featured throughout the building created a real charm alongside the warm blazing fire by the bar. The staff were fantastic, very hospitable and excellent at checking in and explaining the menu. We ordered the steak sandwich with fries and the ham and chicken pie with hand cut chips and seasonal veg with homemade gravy. The steak was topped with a delicious sauce and caramelised onions, adding a lovely sweetness. Although the steak was a little tricky to eat. The fries were well seasoned and cooked to perfection. The pie was filled to the brim with meat that was tender and delicious, I would prefer a little more sauce, but that might be personal preference. It was accompanied by sweet baby carrots, green beans and a rich homemade gravy. But, the star of the show was the hand cut chips. Beautifully cooked with a crispy exterior and the most fluffy interior. Fortunately, the portion size was rather large, so those extra chips certainly didn't struggle being consumed. I would certainly recommend coming here if you are looking for an affordable, rustic spot to eat with excellent service and very good homemade British pub classics.
Michael Rowarth . 2025-01-11
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My wife have been going to Racks for over 20 years and had booked their New Years event. Wow the team 100 % delivered in every part of our experience. The amazing welcome at the entrance, to the team behind the bar, the buffet and of course the drinks. A special thank you to the management team who made sure that their own team were able to celebrate the Chimes at midnight.
Martyn I . 2025-01-10
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What an absolute banger of an evening! Have been a long time fan of Racks but have never ended up here for NYE, but was excited to try out their black tie event this New Years - and it did not disappoint…. We arrived at the arrival time and had a small queue to get in, but plenty of tables available -and we sat as a group of 7 without any issues. We had access to an unlimited drinks menus - fizz, cocktails, shots…. We absolutely got our moneys worth on our tickets on drinks alone! We knew there was food available but wasn’t expecting the range and calibre of options - freshly carved beef wellington and gammon and full roast accompaniments…. More than we expected and excellent quality. Certain parts of the bar/venue were busier like the dance floor at midnight but it was easy to navigate to find more comfortable spaces…. My friends and I cannot recommend this as a venue and a NYE destination enough. Thanks to Colin and the Team - an absolute banger of a start to 2025 X
CC . 2025-01-07
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The first time at Racks for NYE and it did not disappoint. We didn't have to queue long and secured a table for a large party. There were a number of bars so no long queues for drinks and could order my favourite cocktails and fizz. A live band and casino kept us entertained and a hot roast buffet was top notch, especially the beef Wellington. A fun filled evening with lots of dancing and spending time with special friends. I will definitely be back next year. Thank you Racks
Sue F . 2025-01-07
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Went for New Years Eve 24 worst evening ever totally overbooked no seating anywhere until 11.00pm stood the whole evening being pushed and shoved the behaviour of other party goers was appalling finally got a table (same as the previous review )to be told not serving anymore food serving staff only so for £120 per ticket no seating/tables/food finally got to the casino which is so small it was Closed couldn’t hear the countdown unless you were near the speakers if you want to enjoy 😊 your New Years Eve avoid at all costs 😩😩😩😩😩
Tanya P . 2025-01-05
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Me and my family attended racks for the New Year’s party 2024; there was no where to sit the entire time and there was not enough seating in general to accommodate the amount of people that purchased a ticket. We were told food was being served all night so there was no rush to go to the buffet, which without a table was hard to access. When we finally had gone up for food the staff then told us we were no longer allowed food as it was time for the staff to have food - although they were getting served at the same time as customers throughout the night. We essentially paid £125 for a ticket to stand in the corner of the room the entire night with no food and no drink. The general population wasn’t very welcoming and quite rude - being pushed over and just general rudeness with no accessibility to any speakers that we could hear the countdown of the new years. Will not be going here again very disappointed with the start to 2025.
Lucy C . 2025-01-01
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Our workplace Christmas Do was a roaring success here this year. We had a 1230hr sitting for 15 people in our own little area happily situated near the bar. The staff were excellent and attentive and we wanted for nothing. The menu was varied with something for everyone and the food did not disappoint. I highly recommend the salmon and chocolate orange torte....scrumptious! Despite it being lunchtime, there was a terrific crowd of other work done party goers and this contributed to a very merry atmosphere indeed. A big thank you to all the staff at Racks, see you next year.
victoria woods . 2024-12-23
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Wowzer what a meal! The GCD boys completely sorted out by Vicki Stone, head of events. Food, Drinks, the Works and the lot. What a start to Christmas 2024. Would recommend this place to everyone in big and small groups
Jordan Hicks . 2024-12-20
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Where great memories were found dinning with friends in a lovely friendly atmosphere ☺️
Junior Mustafa . 2024-12-18
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Last came here the day before my wedding in 2002, and delighted to find it's still got the same name. I remember the Bristol rugby team used to descend on the bar in their matching sponsored Mitsubishi Shoguns.
David Hudson . 2024-12-15
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Great staff great food great night
Chris Hartry . 2024-12-13
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Had our Christmas party - when it was wonderfully busy - and you'd expect to get (and forgive!) worse service... We had a superb experience, the team were excellent (esp Abi) and everything from food to atmosphere to service exactly what you'd hope for!
Tom Ball . 2024-12-09
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Went here for a group Christmas dinner, the food was fantastic and there was a good choice of beers available.
Rob G . 2024-12-06
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A good choice of beers and the Alpine Ski lodge had a nice atmosphere.
Gary Pepperell . 2024-12-04
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Had a really nice lunch here on 30th Nov. Friendly service and great food. Would recommend.
Sarah S . 2024-12-01
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Had our evening meal and breakfast here. Good food and excellent staff
Morag Stobbie . 2024-11-27
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Great, thank you. Had a great time at a private party
Matt Blossom . 2024-11-24
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Visited twice now and has become a favourite spot for food. Really fresh well made food and friendly service
Phoebe cotterell . 2024-11-18
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Stayed in the hotel attached to the restaurant So dined here all week all I can say is WOW. The food is amazing with offers on every evening I don’t think iv ever eaten so much 2 meals for the price of one for 3 nights and then steak night on a Thursday with a great selection of drinks Would highly recommend this place
Commercial_vehicle_services . 2024-11-18
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Hated it tbf worst meal of my life rude empoloyes
brooke allen . 2024-11-17
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A very rustic, medieval-type space, very interesting and different. The food is quite good and different. I recommend the Fish and Chips, the tartar sauce is excellent. It has good drink options, they have good drinks and good presentation. The service is quick and very friendly, very attentive and helpful, very friendly. It's worth visiting when you're in Bristol, a very private and welcoming place. It was really a good experience.
Wladimir Xavier .'. . 2024-11-16
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Nice and cosy with good food and good drinks! Felt fancy but laid back at the same time.
Henry James (Boulderhead) . 2024-11-12
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Nice happy hour 241 cocktails, found a lovely quiet spot in corner with sofas good service was a fairly quiet evening but imagine it gets busy at weekends and in summer only had drinks
Sara Nelson . 2024-11-04
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Managed to get a last minute table on Sunday for lunch and all 4 roast dinners were lovely. Staff were friendly and attentive and it had a nice cozy vibe! We will be back!
M Daley . 2024-10-29
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We visited as a family for Sunday lunch yesterday. Great quirky vibe with fab decor. Lovely atmosphere. We received a friendly welcome and fab service from all staff but especially Charlie. There was a great choice on the menus including vegan and vegetarian roast options. Food was lovey (we had the roast vegan, veggie, chicken and beef dishes) plentiful, tasty and great value. Would definitely recommend. Thank you for making our visit so enjoyable!
Deborah Johnson . 2024-10-28
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Super friendly, fabulous service from Paul and Charlie, great Sunday roast.
chris frain . 2024-10-27
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Went for a Sunday roast. It was really good. Recommend the share platter, it was hefty and such a good mix. Only complaint was the nut roast serving was a bit meagre.
Robert Ballantyne . 2024-10-27
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Cant complain. The food the place was awesome and especially the service was very friendly. Definitely recommend it!
Shegufa Nasrin . 2024-10-14
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Amazing roast dinner, one of the best I’ve had in a long time.
Rob Allan . 2024-10-12
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Our server scarlet today was amazing, helped recommend drinks and food and was very friendly throughout. Would definitely come again!
Luke Jones . 2024-09-19
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Great service & really delicious food. Brilliant Order & payment system via their app too & really friendly staff.
JustMe . 2024-09-11
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We visited for in July 2024, and had the sunday roast sharing board. The portion size was good and the staff were helpful and friendly, however the food was quite dissapointing. Unfortunately the roast beef, roast lamb, and yorkshire pudding were dry and overcooked, the roast potatoes were not great either. On the positive side, the pork belly was delicious, and there was a good amount of gravy.
Jacob Halsey . 2024-09-08
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A friendly and vibrant atmosphere at our end of summer bbq. Food was good and plenty of it. Special shout out to Audrey, Charlie and Hannah for looking after us so well, you were friendly and attentive, thank you. A great evening, highly recommended.
alison w . 2024-09-06
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We came and dined here today. Very hospitable, great service by Lucy and Her Colleagues. Food very good and reasonably priced. Our Jack Russell, Lulu was made exceptionally Welcome. We really appreciate what You done for Us. We really like Racks! Thank You. Dean, Shelley & Lulu.x
Dean Tanner . 2024-09-02
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Booked a space here for 25, for buffet and drinks after our wedding. Was absolutely ace, the staff were super helpful and they even reserved us space outside which was unexpected and very welcome. The food was just the right amount (which we were worried about as we had just come from a 3 course meal) and was also really good quality. Would happily visit again!! Thank you team
D E D . 2024-09-01
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Our starter took nearly an hour to arrive even though the restaurant was nearly empty. When it finally arrived they told us the main course which we hadn’t ordered yet would only take 15 mins which was concerning as I was planning to have the chicken which would take longer than that to cook! When we complained the lady on the text table began badgering us saying we were being unreasonable. Most alarmingly she was allowed in with her dog which she let climb all over her table! Eventually we left having only the starters. Would not recommend this restaurant.
Julie Lapworth . 2024-08-29
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Had a fantastic work social at Racks, the BBQ provided was really delicious, service was great (Audrey on the bar nearest us was a delight and dealt with everyone with enthusiasm and energy) and Paul the manager kept on top of things and made sure the party was happy.
Adam El Nairree . 2024-08-22
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Didn't eat but the food looked very good!!!
Ross Hale . 2024-08-10
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Lucy is an unbelievable person to talk to as she is not only helpful but also incredibly friendly.
Test- Account . 2024-08-10
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We rented the back half of racks out for a party and I would highly recommend. The food was delicious, the drinks were great and overall the staff were very friendly. I’d highly recommend renting racks for a party or event.
Alex L . 2024-08-08
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Popped in for a drink and very overpriced. Very quiet in the place.no wonder when drinks were 6 cheaper across the road at the den and terrace
Steve Waine . 2024-08-07
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Came here for a hen party I organized. Excellent service, food was awesome, staff were lovely as hell and helpful whenever we needed something. We organized an area we could dine and also play games and everyone had an incredible time. They had no issues with us putting up decorations and personal touches. Would HIGHLY recommend and if I'm back in Bristol for an event or just dinner I know where I'll be coming. Thank you Racks!
Alex D . 2024-08-06
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Lovely venue for drinks, great that they have clear head on tap too.
Ben Parker . 2024-08-04
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I stayed at a hotel nearby, my 2nd night in (as first was amazing service) аnd Audrie was fantastic. Great, friendly service. She watched my drinks when I went out to smoke and was very friendly overall. Highly recommend Racks for drinks. A friendly, safe atmosphere for a woman travelling on her own.
Jennifer Burnett . 2024-08-03
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I visited Bristol to meet up with my daughter and now fiancée!!! Stayed at the Clifton hotel and came in for drinks, Scarlett was my server. SO friendly and nice, and remembered me the next morning when I ordered coffee. Highly recommend Racks for friendliness of service and variety of drinks options.
Jennifer B . 2024-08-02
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2117 Opinions
Popped in for a preshow pie! Thought it was great; had the blue Moo with chips and sides; wife had the the beef bourgione style with cheesy mash and a side. Pie was stunning; love the pastry, plenty of beef and a real stilton flavour. Advertised Pie-PA was no longer available so just went with a Camden Hell Bells For £45 for 2 pies sides and drinks you can't really complain...but how about a bigger pie option???
729 Opinions
Fantastic staff great food lovely warm atmosphere darts and shufl board sky sports
546 Opinions
Fun evening attending a friend’s birthday upstairs in the function room (a great space). Staff had been positive prior and was all going really well. About 10 mins before the end of the party, the owner came up looking very angry and wanted to stop the party. As far as I was aware, there was no prior complaint shared with our group. He was very annoyed and tried to go over to the speaker to switch it off. One girl tried to pull him back over as there was two people still singing, he turned around and got in her face aggressively. He continued to be aggressive towards several members of our party. Such a shame to see that response and, if that is how customers are treated, I won’t be coming back. Disappointing and unnecessary