Based on 1.811 opinions finded in 2 websites
Based on 1.811 opinions finded in 2 websites
Opinions
Great food, great atmosphere lovely friendly staff, Was very kind to give my mum a complimentary prosecco for her 70th birthday. Really appreciate it. Thank you! We had a lovely time celebrating x
Nikki Smith . 2024-10-01
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So so atmosphere and not a great selection of beer
Marcus Roe . 2024-09-26
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Popped in for a quick snack whilst out shopping. Was pleasantly surprised at how wonderful it was. Had 2 Coffee's, Cumberland Sandwich and Hot tomato and mozzarella panini. Staff were welcoming and friendly. The decor is something to be seen, it's beautiful. You could spend all day taking it all in... definitely recommend and will be back.
Kimberley Barry . 2024-09-25
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The food was amazing. Definately recommend. I had the lounge burger it was best burger Ive had on a meal out.
Amy Marsden . 2024-09-21
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Great selection of brunches and a lots of vegan/vegetarian options
Lina Voronova . 2024-09-21
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First visit nice place and food. Was shown to table, they didn't explain they don't do table service, when they gave the menu, and you need to order via a QR code on the table, so we had a wait and then asked a server who explained, but top tip is just to walk to the bar and order there it's easier
vincent savidge . 2024-09-18
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Love it here that I recommend to everyone I have dragged people there to have lunch where they enjoyed it too . The whole place, staff, food make you relax and feel at ease and with a great meal. Please try it once you won't regret it
Alice Evans . 2024-09-17
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The food here was amazing! I had such a good time and I'll be returning again soon! โบ๏ธโบ๏ธ
Mr Darwen . 2024-09-16
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Visited yesterday. A fantastic experience.....really looked after by lovely attentive and professional staff. The food was delicious with fabulous fast service. Would highly recommend.
Caroline Lees . 2024-09-14
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Further to my wife's review which was misunderstood by the respondent. We waited at the front door to be seated, we were handed menus and shown to a table by a member of staff, with a settee and two armchairs near the front entrance. We sat down and looked at the menus after twenty minutes of seeing other tables being served we left. Nobody explained the QR code ordering system, nobody approached us and nobody questioned us leaving. A very poor experience. We went to the Trackside and we were successful!!!
Mark Byrne . 2024-09-12
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I like to visit here as it's always busy but service and food is always the same. I have a small baby and I've been with and without my baby. The baby change facilities are good and clean and have stock for emergencies if you ran out of nappies! Great stuff. They host events I've always been interested never been yet but seen them and look good. There was a painting one which I saw once. Food always delicious ๐ and staff always friendly and accommodate. Doggos allowed too ๐๐ป
karis hardman . 2024-09-12
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The second visit here. Unfortunately, both times we got attitude from one particular staff member, who has the biggest chip on her shoulder! If working there is 'beneath you' than move on!!! And stop making customers feel as though you're going to 'sort them' in an alleyway! Hard-faced and very aggressive. All the other staff were perfectly pleasant, though! Won't be back.
V M . 2024-09-07
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Continue to return here with our kids. Food is lovely. Reasonably priced. Baby and child friendly. Lovely staff who are attentive and friendly.
Siobhan Murphy . 2024-09-02
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Nice place to pop in a get a quick bite to eat. Reasonably priced and attentive staff.
Jonathan Smith . 2024-08-31
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Oh dear never again. Dirty table. Staff all looked somewhat scruffy. A strange mush mash menu. Food seemed very processed. Looked like it was just dumped on the plates. Chips looked like scraps etc etc. very little interaction with the staff they never even bothered to ask how the food was. Deffo not coming back
Gaggyboot . 2024-08-30
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Sat at table for 20 minutes and no one came to take our order, so we left.
Lesley Byrne . 2024-08-29
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Nice food nice place nice staff
steve bond . 2024-08-21
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We've vistited Racconto Lounge on a number of occasions, always found the staff very helpful and welcoming we've been greeted seated promptly. Love the quirkness of this place all the pictures and mirrors on the walls, they have a selection of games and toys to amuse children. Large menu with something for everyone never had a problem with anything we've ordered. Toilets are clean and tidy, sinks have running hot water and the drier actually dries your hands.
Christine Robinson . 2024-08-16
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Sam and his team are always friendly even when itโs busy and nothing is a problem. Food is excellent value .Our favourite place to eat in Bury
Ian Goldstone . 2024-08-13
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Lovely food and a fun place to take kids Lots for them to do too x
Liz Harris . 2024-08-11
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Comfortable place good food feels American style
Maria Dingle . 2024-07-29
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Arrived with a group of 10 and Mylo shuffled the restaurant to accommodate us just before he finished his shift.
HGgames . 2024-07-27
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Came here yesterday for dinner. I went to the bar to order food because my daughter has a dairy allergy, I asked the server if she could have sweet potato fries instead of normal fries and he said that was fine. When the food was served there was cheese all over the sweet potato fries. I ended up swapping fries with my daughter because I didnโt want to complain because the service was already very slow.
Louise McGilligan . 2024-07-25
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Normally great been going every Monday for a long time. I always have chicken and bacon salad the time past four times ive had no paresan on no roasted peppers no seeds . I always ask for no tomato and no avocado this week i got no cheese no seeds no roast peppers and avocado under the salad it wasn't worth having. My daughter had pancakes with bacon it was burt to a crisp.
Flyer52225554961 . 2024-07-23
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As a single dinner and having breakfast I think service needs updating as I wanted a extra coffee but having to get up and take all your shopping to the bar and losing your table outside because of lack of outside service is quite short sited. And also there should be some server dress code......having your food brought out by someone in shorts flip-flops and white socks....and plates removed buy a young woman in a low cut top and no bra is highly inappropriate....
mark lees . 2024-07-20
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I took my friend here for her 1st visit, and seeing it through fresh eyes again reminded me what a great place the Racconto Lounge is. The service is great, the drinks were perfect, the pricing is competitive , and the styling and atmosphere make for a great, relaxing and pleasing meet up spot.
Catherine JACKSON . 2024-07-12
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Weโve been coming here regularly since it opened but not been for a couple of months and were very disappointed. Had the lounge breakfast which we used to love and although it came quickly we were a bit shocked. The bacon was so over cooked it was burnt black and fragmented when you tried to cut it ! Very hard to eat let alone chew. Sausages were a bit bland and no taste at all to the mushrooms The meet and greet was fine, but we had no follow up, like โhowโs everything?โ And a very brusque โfinished?โ before taking the plates away before we could say anything Think it will be a long time before we come back as a meal we looking forward to as a treat was so poorly cooked and served
Chris I . 2024-07-10
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Food we wanted wasnt available due to to kichen appliances not working and we werent able to have a conversation as music was too loud
Lauren Saville . 2024-07-07
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Me and the girls came here for a 'Paint away' event you pay for drinks separately to the paint class so for ยฃ30 it was quite steep! But it was fun, the food (halloumi fries and garlic ciabatta bread) were delicious the BEST halloumi fries I've had ๐๐ผ
Sam's Reviews . 2024-07-04
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Me and the girls came here for a 'Paint away' event you pay for drinks separately to the paint class so for ยฃ30 it was quite steep! But it was fun, the food (halloumi fries and garlic ciabatta bread) were delicious the BEST halloumi fries I've had ๐๐ผ
Sam's Reviews . 2024-07-04
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Chilled atmosphere, good foor for both vegan non vegan customers, lovely staff who provide great service. All in all very pleasant place to go
Paul Scranage . 2024-07-01
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We were seated right in front of an open door which wouldnโt stay closed and was blowing a cold breeze. We were then directed to order on the QR code, each time we added something to the basket it flagged up saying it was now unavailable. We left.
Memories Funeral Service . 2024-06-30
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Visited on a busy Sunday morning, placed our order at till and we found a table for the 5 of us with in 5 minutes of picking up our drinks. The food was well cooked, tasty and value for money. All the staff were friendly, helpful and welcoming. Would recommend trying your self.
Stuart Pritchard . 2024-06-19
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I'm very faddy with my food and like plain food nothing was to much trouble for them to sort some "plain" food out for me which was lovely really enjoyed it and left a message for chef to say thank you
Angela Brooks . 2024-06-17
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Lovely food very efficient staff glad we gave it a second chance ๐ ๐
Stephen Bowden . 2024-06-07
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Great for a quick coffee and a cake.
Tracey Sims . 2024-06-07
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Get atmosphere, fantastic food and service. Big shout out to Rachel! Always love the food when I come here perfect for a little snack after the gym Great range of food if you have any dietary or allergies too!
clarissa heathcote . 2024-06-07
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Family friendly, something for everyone, good value, good food and we will be back.
Jenny Boyle . 2024-06-03
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Everything was very good, delicious food, wonderful service and atmosphere
ROSANE CAMPOS . 2024-06-02
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Will come here again,food was spot on. And delicious 10/10 from everything
fifa.m . 2024-05-27
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food brilliant and service excellent as always ALTHOUGH THE MANAGER JACK WHO attended this evening on his day off was extremely LOUD, BAD MANNERED, RUDE to everyone including the staff, i was witness to him screaching and shouting extremly loud and physically hitting staff, im actually appualed to what i witnessed as i was with a small party of friends, many of whom have disabilities and some with mental health issues, i would be very suprised if this behaviour has not been brought to your attention from staff also disgusting and totally unproffesional
grace izzo . 2024-05-18
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Excellent friendly staff and an innovative menu would definitely go again
Chris Lynskey . 2024-05-15
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Love The Lounges and this one didn't disappoint. You always know what to expect and the high standard is maintained throughout! Fantastic!
Catherine Burns . 2024-05-06
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Good service from Staff, however the portions really need looking atโฆโฆโฆ..ยฃ3.15 for a very, very small portion of chips
Scott W . 2024-04-30
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Excellent food, fantastic gluten free menu. Staff lovely always helpful cheery and efficient.
Donna Gilchrist . 2024-04-30
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Visited on a Sunday morning, we really loved the vibe and decor here. Plenty of staff working, all who we spoke to were friendly and welcoming. Food was really good, I had the Miami Brunch - would have liked it to include a flatbread or similar so I ordered garlic ciabatta on the side which went really well. My girlfriend had the eggs with spinach and mushroom, she really enjoyed it but would suggest a little more hollandaise sauce with it. Drinks were equally tasty, we tried the watermelon iced tea and the pink lemonade. We would definitely return, especially as there were so many vegetarian options.
Angie . 2024-04-29
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Nice restaurant with a different decor to most restaurants. Serving time could have been quicker as several of the staff walked past us before we were noticed. Takes time for the food to be delivered, but it's nice grub if a little small, not the place to get stuffed. Good vegan menu, but it is a little pricy, we were in the middle of bury, though. Recommended if you like something different.
Jonathan Rouse . 2024-04-28
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Great place food is lovely and great cocktails
Vicky Jackson . 2024-04-27
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This one of the restaurants I liked most, excellent food quality and service.
vv chow . 2024-04-14
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Great atmosphere, such a beautiful place but unfortunately I never had a good experience there . As an artist I love this place but as a customer no . First I went there to do some photography for my photography project but I had an awful experience, I'm still not sure why they act like that so I said maybe it was me . This time we went there to have a little family birthday party, we booked the table and talked to the manager about our plan( we wanted to have a cake and they said you can bring your cake here and gave it to us then we will bring it to your table) , we did everything they said but unfortunately when we arrived there they said we can't accept your cake because on the cake box written " it's not suitable for NUT allergies" , they said you can't have your cake here . But the thing is the cake box was made for all kinds of cakes not just for us ( and I'm sure our cake was completely nut free as we asked for ) however all the birthday party was ruined just because some nuts !
Atefeh Seifi . 2024-04-14
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The food and staff were exceptional. Recommend I would.
RexTheJack . 2024-04-13
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fantastic place would highly recommend them
Mark N Duckett . 2024-04-05
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One of the stand-out restraunts in this complex. Looks great, and the food backs it up. The Chilli was very good. It's also nice when you order fresh orange and it's just that, and not out of a carton. The cost was reasonable, and the service was good. Turns out it's part of a chain, and we've had equally good experience at some of their other restraunts.
Michael Ainsworth . 2024-03-30
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Honestly we couldn't fault the place
Shaun Hodgkinson . 2024-03-28
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First visit and will go again....Food was Delish
Patricia Divinney . 2024-03-27
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We came for my mother's birthday breakfast and also just for a coffee on a separate occasion. We've been to Racconto in the past and always had positive experiences but just recently the place seems to have gone downhill. Decor is still lovely but the food was quite cold and the man who took our order was so abrupt and offhand. We were served by the same man on both occasions and I have to say I've had better service at McDonald's. He is abrupt, off hand and lacking in manners. My elderly mother bought a coffee and some cakes yesterday and she asked for them to be brought outside to her. When he served them he instantly told her she was sitting on the 'wrong' table because she was closer to the Bob & Burt's side than Racconto's. There is no physical division between the two sides. I don't think we'd bother going again!!!
karentforever . 2024-03-17
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Always great to visit a line really friendly helpful staff.
Joan Scully . 2024-03-17
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A really unusual decor, a wide varied and delicious menu, and excellent service! Great place to visit for breakfast, lunch, dinner, drinks or anything in between!
Scenic39065709001 . 2024-03-15
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Never disappointed. Food choices are good. Staff are always pleasant and give brilliant service even when they are busy. Nice atmosphere and even if they are busy it's worth the wait!
Pam Ruscoe . 2024-03-15
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Its heaven for vegetarian , they got load option , so tasty , service is excellent and not that pricey considering the wow decor , down side only the food a bit more than we expect it
Itha Saleem . 2024-03-11
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Lovely place for a quick dinner
kim eddison . 2024-03-11
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Excellent place. Was seated within 5 minutes on a very busy Saturday afternoon. Excellent service & you can order via QR code from the table. Really nice atmosphere & friendly service from staff. Food also excellent.
Nikki Lucy . 2024-03-10
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Lovely place for coffee and breakfast
Tracey Qualters . 2024-03-05
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Went at lunch time. Had a bacon cheese burger. Was really nice. Soft drinks on draught are a bit naff and there was a lengthy queue to order. Would go again though
Chris Brierley . 2024-03-03
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Absolutely love this place, staff were/are exemplary. Nothing was too much trouble. Nice chilled atmosphere, great food and reasonably priced. Highly recommend. Took our dog, mini daschund. Menu was limited but it was after 7 when we arrived. Had the Lamb curry ๐๐๐๐๐. Will always go back here.
Andy May . 2024-03-03
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Great service today! Thanks Cameron for the recommendation the Steak Frites was, as recommended , absolutely lovely and place is great! We will be back
amy wunderley . 2024-03-02
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Visited with a really large group. They handled our booking with ease and were really laid back and easy to work with. The food was lovely, and served all at the same time (which was impressive given the group size). The atmosphere was warm and cosy and one of the waiters in particular was happily joking with our group which went down really well!
Laura Duncan . 2024-02-29
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We came here to celebrate the Anniversary of our first date, which had been here....six years ago! The food was outstanding and the service was excellent. A huge thank you to our server for being so friendly and thoughtful. I'm totally convinced we should visit more often as always love it here. Thank you Racconto team.
Hannah Rigby . 2024-02-27
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Absolutely delicious burgers and fabulous staff members (especially the guy just helping out tonight, what an asset to the company he is). Celebrating our anniversary and they went the extra mile. Wouldn't hesitate to come again, well done!
Andrew Green . 2024-02-27
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Really enjoyed lunch on a Sunday with friends. Easy to order on the app. Nice food and wine. Dog friendly so going again next week with the dog!
Claire Grover . 2024-02-26
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Lovely staff fabulous food and atmosphere
tracey mayo . 2024-02-23
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Loved it,myself and my daughter both have allergies and they were so helpful it's good to see that some cafes and restuarnts do cater for people with allergies and intolerances,there are so many that don't.
Kathryn Curtis . 2024-02-22
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Great food & wine, lovely staff and a perfect atmosphere!
John Murray . 2024-02-15
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Fabulous choice of food and drinks for vegetarians, friendly staff and happy, relaxed atmosphere ๐
Corinne Brown . 2024-02-10
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Amazing food, extremely friendly staff, a touch on the pricey side (but then again where isn't nowadays!) And the vibes were immaculate!
fishaman010 . 2024-02-09
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Greeted by friendly staff straight away, given open choice of where we wanted to sit. Given the option to order at the bar or on the qr scanner. Qr scanner worked fine, asking for a tip before uve received any service bar sitting down is abit cheeky and does detract away from leaving one. Food arrived quickly and was nice.
jordancB5622GE . 2024-02-08
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Food Amazing. Rose shredded chicken in Truffle and mushroom sauce with small roasties. Divine
sally drayton . 2024-02-05
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Lovely food and a really nice atmosphere.
Nicola Harrison . 2024-02-04
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Options were great. What we ordered was a bit oily. Atmosphere is nice though!
Vaibhav Kukreja . 2024-01-26
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Stopped by in the evening to meet a friend. Was met with a lovely and warm room full of art work, made it feel real fancy. Food wise I had the Nasi goreng, it was delightful and wished I could order another bowl. Would recommend :)
Taime Rotchell . 2024-01-22
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Had a breakfast muffin, lovely and hot, bacon yummy, the only downside is I had drank all my coffee before it came. Next time, I will ask to come at the same time
Debra Galasso . 2024-01-22
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Came for dinner with my mum after we'd been to the pics. Had the tapas between us which was lovely. Good value and friendly service.
Francine Fogg . 2024-01-21
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fantastic food,great service,kind friendly staff with an amazing atmosphere with some of the most beautiful handmade artwork x a must visit for anyone visiting Bury
Anna Belle . 2024-01-19
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Great restaurant amazing food. Really good staff very friendly. Did not have to wait long to be served.
Andy O'Dell . 2024-01-18
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Love this place , can't wait to return , fabulous food and service.
Gaz Ellis . 2024-01-17
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Breakfast for two this morning,absolutely amazing,looking for top notch food great service and chilled environment this is the place๐
mr Glaister . 2024-01-15
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Visited this venue at the weekend for a coffee pitstop whilst shopping in bury. Was lovely and welcoming. Loved the atmosphere and the decor but sad to say the coffee was the worst I've had in a long time. Tasted sour and left a metallic taste in my mouth for a long time after. Would not return
monkimantiques . 2024-01-14
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We went in on NYE with our 2 boys and really enjoyed the food and drinks!!!
David l Tarpey . 2024-01-13
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Food was tasty, the truffle chicken and chili beef brisket are to die for, although the nasi goreng and patatas bravas were a bit of a miss. It was quite straightforward to order and mostly self service Really comfy seating and nice atmosphere
Wong Markel . 2024-01-13
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Excellent service last week with my son and niece (who is coeliac) They are one of the few very places who cater for people who are GF! Everywhere prioritises V and VG which is great but gluten free should also be as important and this place is superb! Great good, great service and relaxed vibe ๐
J Louise . 2024-01-11
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Great ambiance. Good service. Nice food BUT why no fish dishes? Many people are pescaterians now, but your choices of vegetarian food are not the best!
Helen Barrett . 2024-01-10
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My husband and I visited this place yesterday, the staff were friendly and helpful. The tea was ok and so was the food until I found a hair in it.
Maria Wilde . 2024-01-10
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No lamb in the Goan lamb curry Not convenient to complain on the night so complained. Afterwards. No response from local management. So contacted head office. No response from them. Either. I wouldn't go there again. We were all disappointed.
Travel83572 . 2024-01-09
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Fun atmosphere, pleasant staff, delicious food and loved the open mic night.
shima mohebi . 2024-01-09
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All round great experience, from excellent staff to great food & timely service.Venue chosen due to large range of gluten free options, provided on a seperate menu.
Sarah Sutcliffe . 2024-01-09
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This is my absolute favourite place to go in Bury! The atmosphere is always welcoming, the drunks are always great and the menu is unusual but in a good way - I've tried many things and never once been disappointed! It's great for working, meeting friends, or eating out. It's never rowdy but not too empty either. Highly, highly recommend!
Scenic39065709001 . 2024-01-07
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We were a family party of 28. Our food order was pre ordered by email due to the numbers. Service was faultless, friendly staff, very attentive and everybodys food came out, as ordered and hot. Very well organised and wouldn't hesitate to book again,
Catherine M . 2024-01-04
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Better experience that the one in Oldham. Food is lovely but drinks are a bit overpriced I would say. But at least I got to drink it this time ๐
Em Rich . 2024-01-01
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Always in here with @kellyhowarth as she has allergies, and they cater well. Also, I love the tapas.
Sharon Elaine Roebuck (Sharonrobes) . 2023-12-31
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Lovely place, staff are really attentive and helpful. Quirky decor and good menu with a killer large breakfast!
Sn 268 . 2023-12-30
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