Based on 1.833 opinions finded in 2 websites
Based on 1.833 opinions finded in 2 websites
Opinions
Reasonable food a little expensive,place is quite nice.
Anthony Wilde . 2024-12-05
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We always love how accommodating the staff are here to us with our small toddler. It's a very family friendly environment and we love that there is a full gluten free and vegan menu for our family and friends that need that.
Lauren Bee . 2024-11-23
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Really nice relaxed atmosphere and the burgers and wings were really nice, would recommend
Graham Scholes . 2024-11-17
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Good breakfast here, very nice. Little bit on the small side though. Also, while it's a nice place, it's was definitely a bit cold in there.
Steve Howley . 2024-11-15
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Good food, but £2.60 for a kids juice (see pic) is ridiculous
Simon Lorrimer-Roberts . 2024-11-09
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Bit pricey but food, staff & atmosphere were great 👍
Mark Booth . 2024-11-04
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Had tapas, it was lovely and all served piping hot!
shelley pratley . 2024-11-03
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A very friendly and intimate place to eat. Surprisingly cosy for a big building. Service and food were top notch! Would definitely return and recommend to others.
Bernard Anderson . 2024-10-27
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Nice food nice place nice staff
steve bond . 2024-10-26
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It’s been our go to place when my friends & I meet in Bury for a long time but yesterday’s experience was not at all good & we really should have complained at the time. Greeted at the door as if we were an inconvenience to start with? Ordered & waited approx 20 mins for food even though not busy. Hardly any filling on the luke warm tuna melt & no cheese at all - side of fries cold too. Very disappointed ~ Racconto you can do much better!
Sheeliz . 2024-10-25
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Quirky decor, great food, helpful and pleasant front of house guy.
R D . 2024-10-22
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Had breakfast and was well percented and very delicious and staff was very nice and service was excellent would highly recommend
Nick Gunning . 2024-10-22
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The venue accepts dogs which is a lovely was to be inclusive, however the place sounded like a dog kennel, dogs barking constantly. The coffee was to be desired, asked for a latte and received a cappacino. When i questioned it, staff replied, that's our lattes. Couldn't drink it as it was far too strong. The food was OK as it came a little cold.
Sarah Jackson . 2024-10-20
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Discovered this place randomly while out with a friend. The staff were friendly and welcoming, the food was very good and presented well. If you're not a fan of going to the counter to order, there's a qr code at the table you can scan to order
jamie wright . 2024-10-19
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Wonderful, relaxing place to socialise and dine.
Steven Crowley . 2024-10-19
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It's pretty good especially for gluten free
Andrew Taylor . 2024-10-12
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I have been to the Racconto lounge on a number of occasions and on the whole food is good, unfortunately on the last occasion all three meals were cold and service was poor. I was offered to return food and have another try, however after already waiting 20 minutes for a simple breakfast and being told a replacement would take some time I opted not to and eat the remains of my cold food. Unfortunately I will not be having breakfast there again when going to Bury. I will have to consider whether I eat a lunch meal or evening meal there at all.
John Hunt . 2024-10-12
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An eclectic ambience with delicious food served quickly by great, friendly and welcoming staff.
Zafo FTW . 2024-10-09
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Great food, great atmosphere lovely friendly staff, Was very kind to give my mum a complimentary prosecco for her 70th birthday. Really appreciate it. Thank you! We had a lovely time celebrating x
Nikki Smith . 2024-10-01
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So so atmosphere and not a great selection of beer
Marcus Roe . 2024-09-26
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Popped in for a quick snack whilst out shopping. Was pleasantly surprised at how wonderful it was. Had 2 Coffee's, Cumberland Sandwich and Hot tomato and mozzarella panini. Staff were welcoming and friendly. The decor is something to be seen, it's beautiful. You could spend all day taking it all in... definitely recommend and will be back.
Kimberley Barry . 2024-09-25
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The food was amazing. Definately recommend. I had the lounge burger it was best burger Ive had on a meal out.
Amy Marsden . 2024-09-21
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Great selection of brunches and a lots of vegan/vegetarian options
Lina Voronova . 2024-09-21
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First visit nice place and food. Was shown to table, they didn't explain they don't do table service, when they gave the menu, and you need to order via a QR code on the table, so we had a wait and then asked a server who explained, but top tip is just to walk to the bar and order there it's easier
vincent savidge . 2024-09-18
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Love it here that I recommend to everyone I have dragged people there to have lunch where they enjoyed it too . The whole place, staff, food make you relax and feel at ease and with a great meal. Please try it once you won't regret it
Alice Evans . 2024-09-17
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The food here was amazing! I had such a good time and I'll be returning again soon! ☺️☺️
Mr Darwen . 2024-09-16
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Visited yesterday. A fantastic experience.....really looked after by lovely attentive and professional staff. The food was delicious with fabulous fast service. Would highly recommend.
Caroline Lees . 2024-09-14
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I like to visit here as it's always busy but service and food is always the same. I have a small baby and I've been with and without my baby. The baby change facilities are good and clean and have stock for emergencies if you ran out of nappies! Great stuff. They host events I've always been interested never been yet but seen them and look good. There was a painting one which I saw once. Food always delicious 😋 and staff always friendly and accommodate. Doggos allowed too 👍🏻
karis hardman . 2024-09-12
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Further to my wife's review which was misunderstood by the respondent. We waited at the front door to be seated, we were handed menus and shown to a table by a member of staff, with a settee and two armchairs near the front entrance. We sat down and looked at the menus after twenty minutes of seeing other tables being served we left. Nobody explained the QR code ordering system, nobody approached us and nobody questioned us leaving. A very poor experience. We went to the Trackside and we were successful!!!
Mark Byrne . 2024-09-12
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The second visit here. Unfortunately, both times we got attitude from one particular staff member, who has the biggest chip on her shoulder! If working there is 'beneath you' than move on!!! And stop making customers feel as though you're going to 'sort them' in an alleyway! Hard-faced and very aggressive. All the other staff were perfectly pleasant, though! Won't be back.
V M . 2024-09-07
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Continue to return here with our kids. Food is lovely. Reasonably priced. Baby and child friendly. Lovely staff who are attentive and friendly.
Siobhan Murphy . 2024-09-02
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Nice place to pop in a get a quick bite to eat. Reasonably priced and attentive staff.
Jonathan Smith . 2024-08-31
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Oh dear never again. Dirty table. Staff all looked somewhat scruffy. A strange mush mash menu. Food seemed very processed. Looked like it was just dumped on the plates. Chips looked like scraps etc etc. very little interaction with the staff they never even bothered to ask how the food was. Deffo not coming back
Gaggyboot . 2024-08-30
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Sat at table for 20 minutes and no one came to take our order, so we left.
Lesley Byrne . 2024-08-29
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We've vistited Racconto Lounge on a number of occasions, always found the staff very helpful and welcoming we've been greeted seated promptly. Love the quirkness of this place all the pictures and mirrors on the walls, they have a selection of games and toys to amuse children. Large menu with something for everyone never had a problem with anything we've ordered. Toilets are clean and tidy, sinks have running hot water and the drier actually dries your hands.
Christine Robinson . 2024-08-16
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Sam and his team are always friendly even when it’s busy and nothing is a problem. Food is excellent value .Our favourite place to eat in Bury
Ian Goldstone . 2024-08-13
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Lovely food and a fun place to take kids Lots for them to do too x
Liz Harris . 2024-08-11
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Comfortable place good food feels American style
Maria Dingle . 2024-07-29
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Arrived with a group of 10 and Mylo shuffled the restaurant to accommodate us just before he finished his shift.
HGgames . 2024-07-27
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Came here yesterday for dinner. I went to the bar to order food because my daughter has a dairy allergy, I asked the server if she could have sweet potato fries instead of normal fries and he said that was fine. When the food was served there was cheese all over the sweet potato fries. I ended up swapping fries with my daughter because I didn’t want to complain because the service was already very slow.
Louise McGilligan . 2024-07-25
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Normally great been going every Monday for a long time. I always have chicken and bacon salad the time past four times ive had no paresan on no roasted peppers no seeds . I always ask for no tomato and no avocado this week i got no cheese no seeds no roast peppers and avocado under the salad it wasn't worth having. My daughter had pancakes with bacon it was burt to a crisp.
Flyer52225554961 . 2024-07-23
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As a single dinner and having breakfast I think service needs updating as I wanted a extra coffee but having to get up and take all your shopping to the bar and losing your table outside because of lack of outside service is quite short sited. And also there should be some server dress code......having your food brought out by someone in shorts flip-flops and white socks....and plates removed buy a young woman in a low cut top and no bra is highly inappropriate....
mark lees . 2024-07-20
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I took my friend here for her 1st visit, and seeing it through fresh eyes again reminded me what a great place the Racconto Lounge is. The service is great, the drinks were perfect, the pricing is competitive , and the styling and atmosphere make for a great, relaxing and pleasing meet up spot.
Catherine JACKSON . 2024-07-12
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We’ve been coming here regularly since it opened but not been for a couple of months and were very disappointed. Had the lounge breakfast which we used to love and although it came quickly we were a bit shocked. The bacon was so over cooked it was burnt black and fragmented when you tried to cut it ! Very hard to eat let alone chew. Sausages were a bit bland and no taste at all to the mushrooms The meet and greet was fine, but we had no follow up, like “how’s everything?” And a very brusque “finished?” before taking the plates away before we could say anything Think it will be a long time before we come back as a meal we looking forward to as a treat was so poorly cooked and served
Chris I . 2024-07-10
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Food we wanted wasnt available due to to kichen appliances not working and we werent able to have a conversation as music was too loud
Lauren Saville . 2024-07-07
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Me and the girls came here for a 'Paint away' event you pay for drinks separately to the paint class so for £30 it was quite steep! But it was fun, the food (halloumi fries and garlic ciabatta bread) were delicious the BEST halloumi fries I've had 👌🏼
Sam's Reviews . 2024-07-04
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Me and the girls came here for a 'Paint away' event you pay for drinks separately to the paint class so for £30 it was quite steep! But it was fun, the food (halloumi fries and garlic ciabatta bread) were delicious the BEST halloumi fries I've had 👌🏼
Sam's Reviews . 2024-07-04
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Chilled atmosphere, good foor for both vegan non vegan customers, lovely staff who provide great service. All in all very pleasant place to go
Paul Scranage . 2024-07-01
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We were seated right in front of an open door which wouldn’t stay closed and was blowing a cold breeze. We were then directed to order on the QR code, each time we added something to the basket it flagged up saying it was now unavailable. We left.
Memories Funeral Service . 2024-06-30
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Visited on a busy Sunday morning, placed our order at till and we found a table for the 5 of us with in 5 minutes of picking up our drinks. The food was well cooked, tasty and value for money. All the staff were friendly, helpful and welcoming. Would recommend trying your self.
Stuart Pritchard . 2024-06-19
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I'm very faddy with my food and like plain food nothing was to much trouble for them to sort some "plain" food out for me which was lovely really enjoyed it and left a message for chef to say thank you
Angela Brooks . 2024-06-17
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Lovely food very efficient staff glad we gave it a second chance 😀 😋
Stephen Bowden . 2024-06-07
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Get atmosphere, fantastic food and service. Big shout out to Rachel! Always love the food when I come here perfect for a little snack after the gym Great range of food if you have any dietary or allergies too!
clarissa heathcote . 2024-06-07
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Great for a quick coffee and a cake.
Tracey Sims . 2024-06-07
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Family friendly, something for everyone, good value, good food and we will be back.
Jenny Boyle . 2024-06-03
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Everything was very good, delicious food, wonderful service and atmosphere
ROSANE CAMPOS . 2024-06-02
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Will come here again,food was spot on. And delicious 10/10 from everything
fifa.m . 2024-05-27
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food brilliant and service excellent as always ALTHOUGH THE MANAGER JACK WHO attended this evening on his day off was extremely LOUD, BAD MANNERED, RUDE to everyone including the staff, i was witness to him screaching and shouting extremly loud and physically hitting staff, im actually appualed to what i witnessed as i was with a small party of friends, many of whom have disabilities and some with mental health issues, i would be very suprised if this behaviour has not been brought to your attention from staff also disgusting and totally unproffesional
grace izzo . 2024-05-18
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Excellent friendly staff and an innovative menu would definitely go again
Chris Lynskey . 2024-05-15
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Love The Lounges and this one didn't disappoint. You always know what to expect and the high standard is maintained throughout! Fantastic!
Catherine Burns . 2024-05-06
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Excellent food, fantastic gluten free menu. Staff lovely always helpful cheery and efficient.
Donna Gilchrist . 2024-04-30
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Good service from Staff, however the portions really need looking at………..£3.15 for a very, very small portion of chips
Scott W . 2024-04-30
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Visited on a Sunday morning, we really loved the vibe and decor here. Plenty of staff working, all who we spoke to were friendly and welcoming. Food was really good, I had the Miami Brunch - would have liked it to include a flatbread or similar so I ordered garlic ciabatta on the side which went really well. My girlfriend had the eggs with spinach and mushroom, she really enjoyed it but would suggest a little more hollandaise sauce with it. Drinks were equally tasty, we tried the watermelon iced tea and the pink lemonade. We would definitely return, especially as there were so many vegetarian options.
Angie . 2024-04-29
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Nice restaurant with a different decor to most restaurants. Serving time could have been quicker as several of the staff walked past us before we were noticed. Takes time for the food to be delivered, but it's nice grub if a little small, not the place to get stuffed. Good vegan menu, but it is a little pricy, we were in the middle of bury, though. Recommended if you like something different.
Jonathan Rouse . 2024-04-28
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Great place food is lovely and great cocktails
Vicky Jackson . 2024-04-27
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Great atmosphere, such a beautiful place but unfortunately I never had a good experience there . As an artist I love this place but as a customer no . First I went there to do some photography for my photography project but I had an awful experience, I'm still not sure why they act like that so I said maybe it was me . This time we went there to have a little family birthday party, we booked the table and talked to the manager about our plan( we wanted to have a cake and they said you can bring your cake here and gave it to us then we will bring it to your table) , we did everything they said but unfortunately when we arrived there they said we can't accept your cake because on the cake box written " it's not suitable for NUT allergies" , they said you can't have your cake here . But the thing is the cake box was made for all kinds of cakes not just for us ( and I'm sure our cake was completely nut free as we asked for ) however all the birthday party was ruined just because some nuts !
Atefeh Seifi . 2024-04-14
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This one of the restaurants I liked most, excellent food quality and service.
vv chow . 2024-04-14
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The food and staff were exceptional. Recommend I would.
RexTheJack . 2024-04-13
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fantastic place would highly recommend them
Mark N Duckett . 2024-04-05
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One of the stand-out restraunts in this complex. Looks great, and the food backs it up. The Chilli was very good. It's also nice when you order fresh orange and it's just that, and not out of a carton. The cost was reasonable, and the service was good. Turns out it's part of a chain, and we've had equally good experience at some of their other restraunts.
Michael Ainsworth . 2024-03-30
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Honestly we couldn't fault the place
Shaun Hodgkinson . 2024-03-28
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First visit and will go again....Food was Delish
Patricia Divinney . 2024-03-27
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Always great to visit a line really friendly helpful staff.
Joan Scully . 2024-03-17
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We came for my mother's birthday breakfast and also just for a coffee on a separate occasion. We've been to Racconto in the past and always had positive experiences but just recently the place seems to have gone downhill. Decor is still lovely but the food was quite cold and the man who took our order was so abrupt and offhand. We were served by the same man on both occasions and I have to say I've had better service at McDonald's. He is abrupt, off hand and lacking in manners. My elderly mother bought a coffee and some cakes yesterday and she asked for them to be brought outside to her. When he served them he instantly told her she was sitting on the 'wrong' table because she was closer to the Bob & Burt's side than Racconto's. There is no physical division between the two sides. I don't think we'd bother going again!!!
karentforever . 2024-03-17
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A really unusual decor, a wide varied and delicious menu, and excellent service! Great place to visit for breakfast, lunch, dinner, drinks or anything in between!
Scenic39065709001 . 2024-03-15
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Never disappointed. Food choices are good. Staff are always pleasant and give brilliant service even when they are busy. Nice atmosphere and even if they are busy it's worth the wait!
Pam Ruscoe . 2024-03-15
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Its heaven for vegetarian , they got load option , so tasty , service is excellent and not that pricey considering the wow decor , down side only the food a bit more than we expect it
Itha Saleem . 2024-03-11
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Lovely place for a quick dinner
kim eddison . 2024-03-11
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Excellent place. Was seated within 5 minutes on a very busy Saturday afternoon. Excellent service & you can order via QR code from the table. Really nice atmosphere & friendly service from staff. Food also excellent.
Nikki Lucy . 2024-03-10
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Lovely place for coffee and breakfast
Tracey Qualters . 2024-03-05
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Absolutely love this place, staff were/are exemplary. Nothing was too much trouble. Nice chilled atmosphere, great food and reasonably priced. Highly recommend. Took our dog, mini daschund. Menu was limited but it was after 7 when we arrived. Had the Lamb curry 👌👌👌👌👌. Will always go back here.
Andy May . 2024-03-03
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Went at lunch time. Had a bacon cheese burger. Was really nice. Soft drinks on draught are a bit naff and there was a lengthy queue to order. Would go again though
Chris Brierley . 2024-03-03
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Great service today! Thanks Cameron for the recommendation the Steak Frites was, as recommended , absolutely lovely and place is great! We will be back
amy wunderley . 2024-03-02
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Visited with a really large group. They handled our booking with ease and were really laid back and easy to work with. The food was lovely, and served all at the same time (which was impressive given the group size). The atmosphere was warm and cosy and one of the waiters in particular was happily joking with our group which went down really well!
Laura Duncan . 2024-02-29
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We came here to celebrate the Anniversary of our first date, which had been here....six years ago! The food was outstanding and the service was excellent. A huge thank you to our server for being so friendly and thoughtful. I'm totally convinced we should visit more often as always love it here. Thank you Racconto team.
Hannah Rigby . 2024-02-27
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Absolutely delicious burgers and fabulous staff members (especially the guy just helping out tonight, what an asset to the company he is). Celebrating our anniversary and they went the extra mile. Wouldn't hesitate to come again, well done!
Andrew Green . 2024-02-27
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Really enjoyed lunch on a Sunday with friends. Easy to order on the app. Nice food and wine. Dog friendly so going again next week with the dog!
Claire Grover . 2024-02-26
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Lovely staff fabulous food and atmosphere
tracey mayo . 2024-02-23
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Loved it,myself and my daughter both have allergies and they were so helpful it's good to see that some cafes and restuarnts do cater for people with allergies and intolerances,there are so many that don't.
Kathryn Curtis . 2024-02-22
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Great food & wine, lovely staff and a perfect atmosphere!
John Murray . 2024-02-15
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Fabulous choice of food and drinks for vegetarians, friendly staff and happy, relaxed atmosphere 😃
Corinne Brown . 2024-02-10
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Amazing food, extremely friendly staff, a touch on the pricey side (but then again where isn't nowadays!) And the vibes were immaculate!
fishaman010 . 2024-02-09
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Greeted by friendly staff straight away, given open choice of where we wanted to sit. Given the option to order at the bar or on the qr scanner. Qr scanner worked fine, asking for a tip before uve received any service bar sitting down is abit cheeky and does detract away from leaving one. Food arrived quickly and was nice.
jordancB5622GE . 2024-02-08
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Food Amazing. Rose shredded chicken in Truffle and mushroom sauce with small roasties. Divine
sally drayton . 2024-02-05
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Lovely food and a really nice atmosphere.
Nicola Harrison . 2024-02-04
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Options were great. What we ordered was a bit oily. Atmosphere is nice though!
Vaibhav Kukreja . 2024-01-26
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Had a breakfast muffin, lovely and hot, bacon yummy, the only downside is I had drank all my coffee before it came. Next time, I will ask to come at the same time
Debra Galasso . 2024-01-22
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Stopped by in the evening to meet a friend. Was met with a lovely and warm room full of art work, made it feel real fancy. Food wise I had the Nasi goreng, it was delightful and wished I could order another bowl. Would recommend :)
Taime Rotchell . 2024-01-22
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Came for dinner with my mum after we'd been to the pics. Had the tapas between us which was lovely. Good value and friendly service.
Francine Fogg . 2024-01-21
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fantastic food,great service,kind friendly staff with an amazing atmosphere with some of the most beautiful handmade artwork x a must visit for anyone visiting Bury
Anna Belle . 2024-01-19
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My friend and I went in for Lunch on Sat and couldn't believe that once our food was delivered to our table and we started eating, one of the staff started brushing the floor around us & then got a bucket of Pine Disenfectant and started mopping the floor....Couldn't believe what was happening. We both stopped eating. Mentioned it to the Manager and agreed they were wrong! We refused to pay and walked out NEVER to return
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The beer garden has been updated and it's amazing 😁
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Sunday roast was delicious. All the staff members were very bright and cheerful. Smallish carpark but free. The pub was immaculately clean and such a lovely find. Would recommend highly.