Quintrell Inn & Carvery in Cornwall, Isles of Scilly

A big thank you to all the staff for looking after my family on 15th November. You did us proud. It was a sad occasion but you made it the best you could. I will certainly recommend you when and if I can. Thank you all once again.

Absolutely brilliant it's our local food quality fantastic.

Only deliver there but staff always friendly

Lovely atmosphere and great service. An afternoon of chilled reading. Locals are friendly with a great sense of humour. Lovely staff and the beers not too bad.

The food was excellent and fairly priced but unfortunately we had to wait 50 minutes for it which let it down a bit but the staff were very friendly with lovely desserts overall worth the money dog and kid friendly too.

Absolute lovely food I had a roast carvery and it was outstanding , staff are so freindly and welcoming , highly recommend this place .

Staff were friendly and had great customer services. We went for the carvery and it was so nice and fresh, the desserts on display tasted as good as they looked, thank you.

A lovely carvery meal. Very busy so I imagine a hit with the locals.

I’d like to be able to review the food but we where unable to actually get any as where ignored stood waiting at the bar not even an acknowledgment of existence as staff stood taking to regulars and the chap serving behind the bar just walked off so we have up went around the corner to Trefry Tavern and yes we are local not tourists we like to support independent hospitality but this place has fallen into the pits

Great Sunday dinner, Great chef as well. The place is so busy, book the table in advance. Big car park and nice staff members.

We have been going here for about 10 years when we holiday in Cornwall every September and it has always been great, friendly service with great atmosphere, friendly locals and great food. Boy, were we disappointed on this visit. Rude jobsworth staff, awful food with bottles of Morrisons Saver ketchup on the table, no atmosphere and very few locals it seemed. A young lady left us standing at the bar and said she wasn’t going to serve us as her shift had finished. We were a party of four and were told we could not have a table we wanted as it seated six. Someone then seated a couple in the very same table. We cancelled our usual carvery reservation for the Sunday after our experience and reading the reviews about the carvery which had previously been lovely. Apparently the same owners but under new management. In my opinion there won’t be a pub there in twelve months if that is now how it is being run. Such a shame, get the old management back.

Had carvery 26sept...food and service was excellent...would recommend!!

Food was 45 min to get out then they forgot one which turned up when others had finished. Not sure how the chicken burger was both burnt and raw. Staff were disinterested in anything other than themselves. Sat 8 of us on a tiny table with no space which would be ok if we were walk-in but booked the table weeks ago. Really disappointed and will not be returning

Nice steak dinner. Medium rare rump Steak was cooked to perfection.

Ate here twice whilst in Newquay . Food was excellently cooked with good quality ingredients and well presented. The bar staff were friendly and welcoming. Fantastic value for money . Would highly recommend. .

Sunday afternoon 16.00 felt like a free for all..it seems dirty lots of kids left running around the bar..walked in walked out..not for us sorry

The young bar staff are very welcoming and pleasant but the owner / owners are rude and unwelcoming. Food isn’t great either.

Read some of the reviews, so thought it would be worth a try. Sadly mistaken. Average at best. Certainly won't be going back.

Very,very busy at weekends. Especially Sundays for the carvery. BOOK IN ADVANCE. Pet friendly, fairly large outdoor area. Food is basic but good. However we went back a week later on a Monday and waited almost 50 min for a steak and ham, egg and chips and they did not appear too busy. I suppose they might say that a big group had ordered before us. But should that make that much difference?

We've here several times and always had good experience, but went for my wife's birthday and things have changed since our last visit food did not look good and saw a lot being left or being returned, several customers told us that carvery was cold, so we thought we would order from the menu, where you used to get table service, now nothing you are not even told your table is ready, staff appear uninterested and not to care, in the end we did not order food and got a return taxi, total cost for the evening £40 - taxi, £11.60 -drinks whilst waiting for table and service, we will mot return here unless there is a dramatic improvement in both service and quality

We visited the Quintrell Inn for the second time last week - this time for an 80th birthday. We took a surprise cake with us and they were more than happy to bring this out. The food was nice. Typical pub menu - Lasagne, Mac n cheese, ham egg and cheese etc. However, the service really let them down!! There was one poor lad (I'd say around 14) running around doing all the serving from the kitchen and clearing tables, and it was quite busy, not full but busy. Whereas there were 3 stood behind the bar just chatting to their mates and having a laugh between themselves. Some of our party went up for dessert but our table hadn't been cleared! I had to ask for our table to be cleared and also ask for the cake to be brought out. By this time our birthday guest had already had cake for dessert so didnt want her birthday cake! No napkins or knife was brought. One of the three who actually cleared a table had clean cutlery in her pocket to replenish the pots. Another turned away guests without even looking at the reseveration book because she was too busy talking to her mates. It really let the evening down and I wouldn't return for this reason.

Great atmosphere staff were lovely but things off carvery seemed pre cooked and not home made

An all round good pub. Highly recommend a visit.

No idea who the chef is but he understands food like a top level Michelin star chef. The meats are tender and seasoned to perfection. The pies are out of this world. Yes it's busy but there's a reason why. It's good classic pub food done with skill and flair. The girls at the bar are kind and friendly and made us feel welcome. This is a great place.

Great pub, staff, and chilled atmosphere 👌

Good food, reasonable prices, good service, zero complaints.

Great bikers breakfast! Unlimited for a tenner BARGAIN ❣

The food was terrible one of the worst carverys I've ever had

This is the worst pub I have ever been to in my life. The food and atmosphere was shocking 😮 From Entering this Depressing and dirty place,the very strange welcome to the hostile environment and to Top it off the food was disgusting This place should be on the next series of “Gordon Ramsay’s Kitchen Nightmare’s “ I can’t imagine what state the kitchen was in as the place was filthy from top to bottom.

Place was proper busy I went in with the family for lunch and was very impressed food was good and came in a decent time for how busy it was and nice to have clean Ice from there ice machine staff where very helpfull easy parking and for cornwall good value

you get what you get for a carvary really, beef was extremely tough and potatoes was not very nice atall, sweede was lovely, cabbage under done but the turkey was perfect so hit and miss really I think it depends when you go. dessert was lovely.

We stopped there for dinner by accident as it was the first pub on our way. I have to say we were surprised with the quality and the amount of food served. Highly recommend.

Booked a table at 7:30, arrived at 7:20, told to come back at 7:30, to then be told there was no table available and to seat in the covered area full of rubbish and ripped settees. It was disgusting, will definitely not go back here again. Staff was no help whats so ever

Used this pub as a pub stopover landlord was great easy going,only wanted us to buy a drink

Enjoyed all our meals here while on holiday in Cornwall,great prices thankyou

Very friendly staff, food was great, would definitely visit again.

For years we have mentioned visiting but hesitant as some bad reviews. To be fair with the 1000s of customers sometimes things go wrong. Anyways we went for it today. Soooo glad we did. The carvery was so tasty and fresh. Big portions of meat which hubs loved. Proper cauliflower cheese and the carrots were roasted and tasty. The staff were super busy but friendly. The place was clean, how I do not know. Defo glad we went.

What a let down! This place looks good and the food certainly smelt good but almost every aspect lacked quality. Our group ordered a carvery and ploughmans. The carvery was passable but again not amazing. The ploughmans was absolutely shocking, basically cheese and crackers with some grapes and branston! Probably perfect for a pint but the food is questionable.

We love this place and keep coming back every time we come away it's where we head to first , we can't fault the food , atmosphere or staff especially kelsey, Emily always smiling and friendly especially towards my children They can't do enough for us and make the best banana mikeshakes for my boy even when we hadn't booked and took a gamble they fitted us in we was so grateful thanks girls ❤️ we love that it's dog friendly too there is a lovely play area for the kids too play and we even got to watch a band there Sunday dinner is banging too over all its a fab place to go with the family we will miss you guys and the food we can't wait too come back see you soon love The Corry family ❤️

The amount of bad reviews for this place really surprised me - we visited twice during our family vacation in Newquay and enjoyed our experience both times! The food was good and generously sized, the service was ok and I feel like you got your money's worth! The atmosphere is cozy, especially if you sit in a room further in away from the bar. It's a nice experience of a British pub/restaurant. Both the vegetarian lasagna I ordered and the BBQ Ribs were very well cooked, the meat fell right off the bones - as it should be! The lemon cheesecake was amazing as well, however the desserts change from day to day (they are displayed by the bar, not in the menu). I wouldn't say that the food is over the top, but it's absolutely good enough and worth a visit if you'd like a nice typical british dinner experience. I do believe that the service could be better, however I had no bad experience!

Popped in here for a late-ish lunch. Very welcoming and friendly staff, good pub menu, quick delivery of our meals - which were decent quality and really generous portions. The beer was cold. And Scampi Fries, blimey - like it’s the olden days! Al for a fair price, too.The bar staff member with the wicked tattoos was cracking, and they gave my sons a very generous portion of ice cream. Very happy.

Nit bad abit over priced for kids meals

Food was spot on so was service would re visit again in the future

Fabulous find. Family meal while on holiday. Couldn't believe how reasonable prices were especially for a seaside town. A special mention to Sophie who made the kids the best ice creams they had ever had. Highly recommended. Excellent value for money.

Not a great experience, came here about a few months ago to try after change of owners (used to go regularly) but that time the food was very poor, service was nothing special but as locals we wanted to try again so we did and didn’t even get to eat the staff where so rude when asked about a table and when ordered drinks. So had them and went for dinner somewhere else will not be going back.

Had a fantastic well cooked meal on our last day in Newquay The food was freshly cooked good portions the staff are friendly and attentive .....they was a live band setting up outside would definitely recommend

Looked online at menu great lamb shank steak Got there it was a menu like your bog standard cafe. Burgers hunters chicken Lasagne Fish over cooked. Food dry not a lot on plate. I asked about online menu We don't use it no more If I wasn't on holiday and knew other places I woukd of walked out

Warm welcome, quick service. We had travelled back from Plymouth, and spent the day visiting various places, we were going to eat at home but decided to eat out, picked this place, no tables inside, all booked,dog friendly, sat outside, a bit breezy but warm , husband ordered scampi for us both, not long to wait, loads of scampi, tasty, could have done with more tartare sauce. Reasonably priced too. We said we will book next time,

Extremely friendly and welcoming place to go if you're on holiday. Very popular so make sure you book or you could be disappointed. Nice range of food to choose from including GF,V,VG food. Not much time to wait before the waitress brought out our food, and the puddings are to die for! Definitely a must if you're in the area!!

Very accommodating, friendly and welcoming staff. Menu could do with a refresh along with the lines in the beer taps but otherwise very reasonable place.

Booked for 3pm table wasn't ready after 20 minutes, staff were rude, toilets disgusting and whole place was dirty and overcrowded, and limited drinks on offer, left without anyone offering us a table

Fantastic all you can eat Biker Breakfast on the first Saturday of every month, 9.30am . Would definitely recommend 👌. £10.

Thank you for allowing us stay overnight in our campavan, we thoroughly enjoyed the carvery it was that good we came back the following week...We will definitely return. Ian and Chris James

Visited while on holiday for a Sunday carvery, which tasted great! Staff was friendly, great pudding selection and outdoor seating and play area for kids.

Me and my partner waited 55 minutes for our food. They claimed it was because they’d had two big tables come in and the kitchen were panicking that they had 70 people to cook for? I feel if a kitchen can’t handle 70 people, they’re not good enough chefs. We wouldn’t have minded the wait if the food that came out was worth waiting for but we had the chilli and the lasagna and they were both like microwaveable meals. The lasagna was literally brown and curling on the outside were it had gone in the microwave and the chilli was watery. Have not been here in years but won’t be returning any time soon.

Friendly atmosphere, very good freshly cooked food.

Very good service, friendly atmosphere and excellent food.

Can’t fault it Nice food Good service Friendly staff

If you like pub grub I would recommend this place! It is cheap and cheerful but the food is still lovely. My partner had steak and I had fish and chips and both were cooked perfectly! Definitely recommend!

Great food great service perfect on every level

Since changing ownership vastly improved good food good price

Wow, reading the reviews , I wondered if we had visited the same pub? After a 1st visit, we booked to return for a cavery, evening of irish music and football! We had the best time (sadly, the result was not favourable)

I really wished I took some photos of what the Sunday carvery looked like so people could see how unbelievably bad it was. Burnt would be an understatement, Staff very rude and unprofessional, decided to order off the main menu instead but after seeing so many people leaving theirs, cancelled our order and left, walking back to the car it felt our duty being cornish to advise people going in not to waste their time and money on such a poor standard of staff and food.

Absolutely dire. If you like your food burnt come along to quintrell crematorium.You will be welcomed by rude staff and diabolical hospitality.

We called last minute for a bigger table for 12 and had a great experience eating here if in area would definitely come again food was good quality pub food

Absolutely dire! After a lovely meal here in February we went for a Sunday Carvery with family. On arrival the staff were ignorant. we bought drinks and then I looked at the Carvery. Burnt potatoes that looked like coal! We sat down and ordered from the main menu only to go up and cancel the order when we seen people walking out and leaving their food and drink. We sat outside and booked a table elsewhere. Plates were left outside with uneaten food, even the seagulls didn't chance it!! The carrots were basically whole, one woman had one in her hand eating it. We could only laugh about it outside and was overheard by 2 customers who we advised to look before ordering, They soon walked out and we recommended booking a place in Newquay where we were going onto. We then seen them after having an enjoyable Carvery that was bang on! Staff at quintrell need to work on their manners and attitude towards hospitality. Sack your chef for a start as he should never have put the Carvery out for paying customers. We called it Quintrell crematorium!!! Never to return or recommend again.

Best pub in Britain! We’ve travelled far and wide in our campervan but this pub is the best we’ve come across. The food and service are exceptional!

Went in a Sunday afternoon for the carvery and there was only one meat available despite being open for another few hours, apart from this would have scored five stars. Food was good, service was good and atmosphere was too. Lovely place.

no reviews so the family took a chance 13 of uswe all thought food was not much of a menu but well done staff on point deffo go there again

Carvery cold, didn’t taste nice at all, would go as far as to say the worst roast dinner I’ve ever had! I don’t know how they managed to get it so wrong, it looks like a knock off toby carvery but it’s a lot worse than that! Don’t do it..

Booked a table for 8 people for a Sunday carvery. Stood waiting to be seated with staff walking past and ignoring us. Finally got told to go to table 10 & 11 which the boy told us should be round the corner. Got to the table to find another party still eating their desserts. Tables outside and inside were empty but cluttered with dirty glasses and plates etc and staff were walking past them. Ladies toilets were broken and closed so a queue to use the disabled. After 15 mins of standing in what I can only describe as a circus we left and went elsewhere.

The whole experience was awful. Aggressive bar staff had such a terrible effect on the atmosphere. The food was sub standard. This was once an ok pub you could get a decent beer & a bit of pub grub . Now avoid it , the new owners are slowly but surely running it into the ground. Such a shame as villagers really want to support local businesses.

To be honest I don't know where to begin ! The whole experience was just awful. The bar staff haven't a clue how to interact with customers. The food was worse than sub standard. One bar person kept running around to prop open the door even all though the customers were freezing, she was so aggressive people got up and left. The whole set up in this pub is a joke ! Nearly all the staff are rude arrogant kids & the management are dressed like slobs ! Honestly, stay away. Definitely not a village pub serving home cooked food. I feel traumatized by the experience, I actually apologize to some holiday makers, they were so shocked on how they were treated by the staff, I apologized on behalf of Cornwall locals, we don't treat people in this way but it seams they do at the quintrell inn ! !

I asked what the vegan option were and the bar maid said “salad” and laughed🙄 then they said the halloumi burger was a vegan option so poor education on food and a bit embarrassing as it’s a restaurant, then I had the vegan chilli that was bought in, not cooked in the restaurant, ate 4 mouthfuls and then couldn’t eat any more, pretty rubbish experience and won’t be coming back

Great place value for money certainly recommend it

Food was great along with the service. Also kids welcome.

Friendly staff, but had to wait 50 minutes for food after placing order on an evening when not very busy onlh to then finf food was barely warm

Cheap and cheerful but surprisingly good for what you pay

Dog Friendly Sunday Carvery. The pub staff were so friendly and welcoming. The Carvery deck was not a massive conveyer belt affair that some of the multi nationals offer, each vegetable had its own distinct taste, and the meat was a chunk or two, unlike the slither offered elsewhere. If you are on hols at White Acre, then it's a short 8 mins drive. Best book with the pub, the number is on their website. Tasty food at a very reasonable cost. Thank you

Brought 11 old folks here for food while we are out on a mystery trip, we weren't disappointed the service, food quality and price were excellent.

Lunch time very good food ,beer very good.

Called in a week or so ago. Nice choice of beers and great food. They had a band on outside and I think they were called One for the Road. Brilliant they were.

Bright and fresh inside and very kid freindly atmosphere food was very nice and service equally as good sweets are to die for excelent

Nice place to stop and eat, would be even better if the carvery was daily

Friday staff, welcoming and friendly. Great for families!

Had two lovely meals here and the portions are really generous. The carvery was really good. And the staff really friendly and helpful. Especially the manager who gave us a warm welcome both times.

Had a great carvery, very well priced the beer is cheaper for Newquay as well. Dog friendly good staff.

Great food at reasonable prices highly recommended

It’s a lovely place to eat atmosphere was great had a live singer at the time of our visit Service was a bit gruff from a couple of people others were fantastic Foods really well priced and so are the drinks You won’t leave hungry or poor and the food itself was very very good

Busy place on a Sunday as good food for the price.

Dog friendly also, felt very welcome here, thoroughly recommended indeed.

Friendly staff, great food , great prices 👍 👌

Had the Sunday carvery. Food very poor. Nearly inedible beef, too tough to cut.

Was told fully booked for a hour so can wait out side till then if I wanted

Food was below par tbf, I'd heard good things we went for a carvery and it was just terrible, I can cook better at home

Good food friendly staff good prices

It was nice to have hot tasty food and a cold pint. And the dog enjoyed it there as well.

Can't fault anything. Fab food - fish and chips, but obe of the best we've ever had! Hot, hot food. Crispy batter....delicious. Speedy service. Very pleasant staff. Clean pub and tables. What's not to like?

A lovely pub. Friendly staff. Excellent food. The beef & Guinness pie was outstanding.

Apart from the fact they got our coffee order wrong then got our food order wrong,the lady serving us seemed reluctant to serve us from the start Ordered lasagna which was off small appetite menu was mediocre The best thing I can say is the dessert was nice