Queens Head in Maidstone

Absolutely thee worst meal ever. 9 people attened for my birthday Sunday lunch. Waited 90mins for just 1 starter and pub was vertuly empty. Told on arrival there was a problem with kitchen staff but not told there will be a wait. We booked this 1 week before and was not told earlier that there would be a long wait either, perhaps if we had we would have rebooted elsewhere due to taking 3 young children. 2 hours after ordering, only 8 meals arrived. Incidentally all we kept being told throughout was that there were lots of foods unavailable. Even basics like mashed potatoe for a children's roast, so had to have chips instead. We was offered a free round of drinks and kept thinking food would not be much longer, bearing in mind we had 3 children under 4yrs dining with us. When only 8 meals arrived they were of such poor quality. Meat was just slices, not from a joint. Potatoes were very floury, tasted frozen, yorkshire puddings were frozen then just tiny bit of veg. Then jug was plonked on table which they used for drinks with thee most watery gravy in it. We ordered 9meals but only 8 arrived, the 9th did come but after everyone had finished. They then sent bill over for £180. We were all fuming. Not once were we told there was a discount applied. My self and my husband discussed the bill with the manager. We told her about our issues and how upset and awful the meal was. We also said we were only prepared to pay £100 and even that was a lot, she was not at all happy and no apology was ever given. We told her thats all we are paying. She took payment and said nothing. Could not believe how we were treated. We were told only good things about this pub and was looking forward to going. My birthday was ruined and will never return. I understand things dont always run smooth but this was appalling and never ever received an apology. Totally and utterly disgusted and upset at how we were all treated.

We hired the barn for my sister in laws Baby Shower and had the most incredible day. Penny & Rob were very accommodating from the beginning and we’re the best hosts from meeting all of our needs to providing the best buffet food, everyone loved it! The Barn is a great venue to hire if you are planning an event and want an open space with beams, beautiful decor and its own bar. We were also able to decorate the room how we wanted which was a bonus! Myself and all my family had the best day and I’d highly recommend The Barn and Queens Head every day!

We love going to our local pub, The Queens Head, we always get a warm welcome from Penny and Rob, and the food and beers are first class. They have created a classic Kentish garden with a panoramic view towards the south coast. Highly recommended!!

Just had a really nice surprise of a cake with a candle and strawberry for my birthday thanks to you all

We visited while staying at a holiday let nearby. With 3 socially anxious autistic young people in the party, a pub visit can be tricky but they liked it so much we returned on another two occasions. Staff very friendly, and the beer garden ideal on the Friday night when the pub was much busier.

Great menu with food not found in pub chains, Ploughman,s was more a family meal, no stinting on cheese, will eat here again

The weather was cold, rainy, very windy and then sunny. All that was missing was snow, but the opportunity to enjoy a pub lunch was not to be missed although venturing into the open garden was a no-no.The large marquee gave us adequate protection from wind and rain but apparently restrictions insist 2 sides must be completely open so the heaters had no chance of raising the temperature very much. We didn't care, and the staff did everything they could to make us comfortable. We enjoyed a good lunch, great beers and red wine.Fine memory of the Queens Head.

Amazing pub! Myself and my partner lewis came here for dinner and drinks and it was amazing atmosphere and the food was delicious! It just needs some music outside and then it is perfect!

Absolutely delicious hand made pizzas and really well kept local real ale from a lovely village pub. Can't wait for The Queens Head to open again post-covid19 so we can have a proper night out in a proper pub like this one again.

We had a half term walk around Sutton Valence and lunch here. Such a lovely pub. Super friendly. Great local food and so lovely to our rather muddy and miserable dog.. he had his own bowl and biscuits. Will definitely be back when there is better weather.

Stopped off for Sunday Lunch 8 people in the pub ! Ordered 2 starters 1 tom soup and 1 mushroom starter but unfortunately took over 30 mins to arrive ! And guess what both dishes were cold on arrival ! So no main courses here then ! Sad it cant be hard to heat soup up can it ? But you can vape here !???

Wonderful food. Warm and friendly staff. Highly recommend! Go for their amazing Sunday roast. All fresh.

Beautiful garden, great choice behind the bar, friendly hospitality, slowly working our way through the menu and it is all very tasty and locally sourced - the veg is from pub garden itself! Give this place a try

Absolutely brilliant pub. The beer garden is so peaceful and very well kept by the owners. We broke down whilst driving through Sutton Valence and the owners were so kind and accommodating. Go and show them some love.

Went for a meal under the ‘Eat out to help out scheme’.The food was good but that was the only positive.Despite operating with reduced tables, there were still very few diners (only two or three tables of 3-4 people at the time of placing my order). After 50 minutes I had to chase my food up before I started chewing on the table and their excuse was; ‘we are very busy due to the Eat out to help out deal’. Reeeally! The Kings head a few metres away would have only taken about 15 - 20 minutes maximum, especially for only two people ordering.To really rub salt in the wound, the dippy young woman working there simply charged me without offering the bill, which I made a point of asking for. Upon inspection, she had taken 50% of the food but not the soft drinks as per the Government deal and consequently was ripping me of by overcharging by £7!They also offer contactless payment which is a complete joke as the waitress took my card from me to put behind the bar to run a tab thus making contactless a completely pointless exercise.I will most certainly NOT be retuning, and neither will my extended family who live in the village, and I apologise for being disloyal to the impeccable Kings Head.These amateurs need to learn how to run a pub properly if they are going to offer food, and they certainly SHOULD NOT be advertising a deal that they are not honouring.If you do choose to try them out, insist on receiving an itemised bill and check it thoroughly.

Just had a really pleasant evening at the Queens Head. Good range of beers, enjoyed the food, would definitely return.

Had an amazing dinner at the Queens head last Saturday, the food was amazing!! Better than previous visits before ownership changed. Food portions were perfect and definitely worth the value. Can’t wait to go back.

This is a lovely little pub. We visited three times over a fortnight and had a great time on every occasion. The staff are friendly and helpful, the prices reasonable and the food is some of the best pub fare I've had. I highly recommend!

We have always enjoyed Sunday lunch here and under the management it is great! We had the beef and the gravy was superb. Lovely welcoming staff and looks like a mix of new customers and the old regulars which is nice. We are going back this weekend.

I would highly recommend visiting and eating at The Queens Head in Sutton Valence, the food and portion sizes are amazing and the staff were very friendly and welcomingI can’t wait to try many more meals from their menu very soon and highly recommend others to visit this venue now it’s under new ownership.

Under new owners, amazing food and people. Great transformation of the pub, just what Sutton Valence needed!

Refurbished pub under new management with new restaurant serving quality ingredients krafted by our excellent chef. Come and dine with us and take advantage of the stunning views.

Possibly one of the worst Sunday lunches I’ve ever had, the potatoes were very cheap dry frozen potatoes. Not even aunt Bessie’s. The beef was tough and chewy. Not a good choice of veg just carrots and cabbage. Also there was a dog constantly wandering round our table when we was eating looking for food and it put its head up at my baby eating in his high chair and was trying to sniff his food. If I am paying at a restaurant to eat I expect not to have to shoo away dogs, especially from my baby trying to eat his dinner. Would not return.

We have been going the the Queens Head for the last year, great family run pub and 100% can recommend the Sunday beef roast but the ham egg & chips comes a very close second if you don’t fancy a roast. We have fallen in love with this beautiful village pub and is one of the main reasons we live just outside but within walking distance the village; Steph & Dave organise loads of charity events that not only generate a proper community atmosphere within the village but also funds for the local charities such as Kent Surrey & Sussex Air Ambulance which serves our area and close too our hearts as we both work for London’s Air Ambulance . Great atmosphere, food, dog & motorcycle friendly too so what’s not to like ☺️

Warm welcome every time, great value Sunday lunch, so much food, freshly cooked and delicious. Been here as a couple, with children and with dogs. Traditional, cosy, large open fire. Must visit!

If you are looking for a Great Sunday lunch you need to visit this establishment! Fresh Meats cooked the way you like it, Plenty of Fresh Vegetables and your own Gravy Boat! Never had a cold meal, Great selection of Beers and Wines and the is always a Very Warm Welcome from Dave & Steff the landlords! If you're into your sports Rugy, F1 Moto G.P's or even Football it's on Live but does'ent overtake everyone else's enjoyment!

Visited couple of weeks ago on a December Sunday. Nice cosy pub with friendly staff.Had a super sunday roast. Presentation was nice. The huge bowl of homemade cauliflower cheese was delicious and we all loved the fact that each person had their own full size gravy boat. Most places never give you enough gravy. It was also excellent value for money. Such a shame it was so quiet on that day, really cant understand why, but hopefully others will now go along to try the sunday roast!! One of us had a burger which was also excellent with great chunky chips,VERY FILLING!!

we went for a light bite and were there as they opened.the landlady told us they'd had a cocktail party the night before. We'd been there years ago and sat in the garden so wanted to sit in the garden today as it was a gloriously sunny day.She went to let the dogs back into the pub and we sat in the garden which was nice.we ordered bacon and brie baguettes which were yummy.we had to move tables because of a bee bothering us and then i noticed dog mess near the table and a dog toy.I love dogs but before you let paying guests in please make sure the surroundings are clean, also noticed litter on the steps leading to the garden and in the garden, sorry this is not good enough.we would rather have waited than go in straight away.health and safety would have had a field day.

Fuimos al garden pub con nuestros 3 hijos y tuvo que irse como había pilas de incontables cacas de perro! ! ! Qué asco en una familia pub agradable!

Went to The Queens Head for a private party, it was a bit difficult to park but once inside it was great, the food was very good and the staff very attentive. We had a great night.

Popped in for a drink and had lovely Tuna sandwich - fresh bread and nice bit of salad - just what we fancied after seeing the castle ruins nearby.

. . Y los ciclistas son bienvenidos.. Muy agradable con bar cervecería y granero aparte y barbacoa en la parte trasera del pub. Lugar muy agradable y gente muy amable. Nos alojamos allí durante un viaje de motocicleta por Inglaterra. El dueño me ofreció una bonita habitación encima del bar a pasar la noche. Desayuno inglés perfecto, me sorprendió el otro día. :-)

Excelente comida y muy buena relación calidad-precio. En vez de un par de rodajas o carne que algunos restaurantes sirven el Queens Head El almuerzo consta de una pierna de cordero o pollo (carne de barrio también en el menú). Muy bien cocinado verduras incluyendo patatas asadas y Patacas Chirivías. Altamente recomendado!

Parado en este pub para tomar un trago, pero decidimos quedarnos a comer. Menú mínimo, lo que no es una mala cosa, y lo que pedimos estaba recién preparado y muy agradable.

Los hombres de lluvia conocí a otro lado antes del juego este acabado en sutton, pero la cabeza de Queens por invitación del lado casa. Sutton Valence parece un pueblo antiguo con un circuito atmosférica kentish calle céntrica repleta de pubs. El Queens' Las tarifas de cabeza bien, oscuro interior con algunas reliquias antiguas y fotos en la pantalla. Hay una zona al aire libre en la parte trasera y una magnífica vista sobre el Weald de Kent de la mesa grande en la parte de delante del bar. Lástima que no se revirtió, ya que este sería un pub espléndido para sentarse afuera en tomar una tarde de verano en la vista.

On my cricket travels popped in here for Lunch. This lovely pub is off the main road tucked behind Kings Head. Ordered a Tuna baguette & fat chips as I was not sure as to what kinda food I'll be served! This pub has a lovely little garden in the rear with a separate play area for kids - absolutely fantastic. Very friendly lot, and when I got my order served I was absolutely gob smacked!! I was served a freshly baked soft baguette which melted away with tuna, superb salad on the side and coleslaw to go with it - one of the best I've ever had! The portion of chips was generous and tasty but I couldn't have more than a couple of them as I was full up with the baguette. Thoroughly recommend if you're passingby near here - wish I had taken a picture!

We met for a regional meeting with the Royal British Legion Riders Branch, they had set aside an area for us to park our bikes safely. We started the meeting in the large garden then moved inside for some amazing food which had the added bonus of being a reasonable price. The pub has some fantastic views from the windows but to me the garden was the best feature and other than eating we spent most of our time out there. Will definitely go back at some point.

Popped in with a few friends for lunch and found the food and the staff outstanding, will certainly eat there again and would recommend to everyone.

I took my mum to this pub yesterday after a walk on Mother's Day. We had a superb lunch - lots of lovely vegs and we both had the chicken. We couldn't eat all of it but it was absolutely lovely and hit the spot. The staff were very friendly and attentive and it was a very good price. Overall a lovely experience - just a small point - it was quite cold in there and we were a way from the fire. But have been before and will definitely go back.

Really enjoyed a very rare family Sunday lunch after all the festivities. Choice of roast chicken or Lamb shank, both cooked beautifully, and the veggies of which there was loads really tasty, felt bad leaving so much! It was lovely to be back in the village that I grew up in ( shame about the weather)! The Queens head is a really nice traditional pub, I hope it stays that way and doesn't get bitten by the bistro bug.Looking forward to visiting again

My wife and I had heard from friends that the Queens Head does a very good fish and chips on a Friday evening so we eventually got round to booking a table.We turned up 10 mins before our booked time so we could have a couple of drinks before dinner. The bar staff were friendly and welcoming, service was fast and efficient!I was pleased to see that they had London Pride on tap so I enjoyed a couple of pints.We were shown to our table and it wasn't long before our banquet of fresh fried cod and chips arrived. The fish was nice and fresh in lovely crisp batter. Portions were so generous that I just managed to finish mine with room for no more! We will defiantly be returning for another visit soon!Thank you Dave and Steph.

I am not normally a fan of Pub Fish and Chips, (Fridays only) but i keep returning to this one. Well kept real Ales also and at reasonable prices........................

Friendly staff and good cold pint. Nice beer garden. Toilets clean. Would go again. Easy to find. Lots of space inside.