Based on 1.093 opinions finded in 1 websites
Based on 1.093 opinions finded in 1 websites
Nº 141 in 440 in Basingstoke and Deane
Opinions
Had a great lunch today. We last ate here beginning of the year vowed never to go back food was inedible. It is now September and we fancied a lunch out so we came you both had really great food. We will be back.
Patricia . 2024-09-26
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Excellent food and ambiance . The pub is owned by Queens College Oxford, hence the mortarboard suspended from the ceiling.
Peter Acres . 2024-09-13
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Warm welcome, attentive staff and tasty food, recommended.
Tony Hogg . 2024-09-07
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I recently visited a charming country pub that was lovely. The cosy atmosphere, friendly staff, and delicious, hearty meals made for a delightful experience. Good selection of ales and wines. A perfect spot for a relaxing, enjoyable meal!
Richard Shears . 2024-09-02
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Everything was great BUT it was disappointing when the young man came to take our order whilst chewing a cocktail stick not what I expect
Seannjacky Nelson . 2024-09-01
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Stunningly gorgeous food. Very tasty. Superb service.
D W . 2024-08-29
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Lovely pub, great food, good service. We were a table of 8 and they managed us very well
Kate Bartlett (Kate Bee) . 2024-08-21
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Good service and atmosphere, but one burger was very pink and the other slightly pink; so would advise caution if you're going here to eat.
David Allingham . 2024-08-16
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Great place for a drink or a meal
John TJ . 2024-08-04
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Really love this pub. The food is great, and the people who work there are very kind and friendly. Shout out to Josh, he's been there a while now, and is always kind and helpful! I'd say this is probably our favourite pub. For sure our "go to" when we have people over, or if we're just too tired to cook and want to go out. Thanks for being great!
Alina Hackett . 2024-08-02
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Great selection of veggie/plant based dishes at this establishment which is why we chose it. Very allergy aware. One main course was served and 10 minutes later we were still waiting for the second one - the waiter said he would check and came out with the meal almost immediately informing us that 'the plate was hot'. This suggests that it had been sat under a heat lamp for some time and was actually ready at the same time as the other meal. Lovely garden to relax in on a sunny day.
Andrea Alexander . 2024-07-29
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Still, Always a great meal & atmosphere 👍
Tim Fitton . 2024-07-25
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Highly recommended. Great food and seevice. 1st try back from 3 years ago that was dreadful then. I’ll definitely go back. Shout out to Josh🇳🇿
David Forde . 2024-07-20
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We had booked a table online, we were given menus at the bar and told to find our own table- we sat outside but unfortunately all the tables were dirty. Food wasn't great, we ordered sharing camembert- only came with 2 bits of bread and 4 crackers!! A coffee was ordered at the end of the evening-9.30- it didn't turn up after 10 mins so asked at the bar. They informed me they had closed down coffee machine and would give me a refund. Sadly this placd has really gone down hill since my last visit.
Gemma Jones . 2024-07-20
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Nice place. Pleasant sitting in the garden at 5pm as not too busy. Food was good and staff friendly.
Brian Smale . 2024-07-19
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Food portion was disappointing for the price, only 1 cask beer on and was rushed to order food by 19.30 even though food was supposed to be served until 21.00
Matt Finnemore . 2024-07-19
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Dunno I drove past and stopped on corner now Google say I visited
Sue Kelly . 2024-07-16
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Lots of space and friendly staff
Tania Denton . 2024-07-15
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Service was very slow although staff friendly, waited 45 mins just for 3 colas to arrive. Ordered 3 Sunday lunch roasts. beef was tuff, dry and fatty, pork was dry and tuff, guess pre sliced meat not from freshly cooked joint on the day. Roasted potatoes not well roasted raw in middle of some, food arrived Luke warm not hot, would have sent back like others I saw do but was too hungry from the waiting, didn’t stop for dessert as wanted to get home before dark. Very overpriced for the quality of food received. Won’t be going back there again.
Linda Steele . 2024-07-15
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Chicken schnitzel and Yasmin, Matt, Georgie, Leah, Sam, Josh, Alicia, Nigel, Saul and all the kitchen team have to be mentioned as they are all genuinely faultless and always 100% in what they do.
Gavin Andrews . 2024-07-09
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Lovely 🐟 and chips. Lovely 🦡 Badger beer. Lovely staff.
Martin Hennessy . 2024-07-07
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Not sure what to rate the food as given our group of 14 are still waiting 1hr 10mins for food which was ordered days ahead of arrival. The late food would be given benefit of the doubt if it was the first time, but we had a similar experience a year ago where we waited for over an hour for food, and the pub was far less busy than today. Edited: food was all bought in. Bought in chicken pie with barely any chicken and very salty, and further insulted with powder mash potato. My friend's salmon had to be returned as it was undercooked (surprising given how long food took to arrive). The fish finger sandwich was a sorry couple of birdseye style fish fingers - no tasty homemade batter, just freezer food. Terrible second experience. There certainly won't be a third.
Thomas Shaw . 2024-06-26
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Nice place. food is ok, but overpriced.
Wolfy . 2024-06-22
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Excellently maintained and served Badger ales.
barmy rocket . 2024-06-20
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The pub is very nice, easy to get to on the main road from Basingstoke to Tadley. It has a large patio and grass area, dog friendly and SW facing. The roast beef was very good, 21 day aged. All in all a good meal, it was my 3rd time here but 1st Sunday lunch.
Mark Harrold . 2024-06-16
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Great food and outstanding service.
Matt Beddows . 2024-05-27
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Lovely roast beef dinner with my mum.
Karen McCrindle . 2024-05-26
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Food was excellent, the chicken goujons were the best ever. According to my grandson. Service was first rate we will definitely be back....
Steve Johnson . 2024-05-22
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Been here a handful of times, usually Sunday lunchtime. Roast has been hit and miss, either really good or really disappointing. Have been made to wait 30 mins for a pre-booked table. Gets stuffy and is a bit cramped.
L Proc . 2024-04-28
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A Quintessential Roast Dinner Experience! A delightful Easter weekend roast dinner at The Queens College Arms, and it was truly a feast to remember. The pork roast stole the show with its succulent meat and scrumptious crackling – a perfect blend of flavours and textures that left me craving for more. Despite the inability to enjoy the outdoor seating due to the weather, the cozy atmosphere indoors added to the charm of the dining experience. The service was impeccable, and every aspect of the meal was executed with precision. I'm already looking forward to returning in the summer to fully appreciate the outdoor ambiance. If you're in search of a quintessential roast dinner paired with excellent service and a great selection of wine, look no further than The Queens College Arms. Highly recommended!
Melissa Green . 2024-04-27
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Relaxing, friendly...oh and great choice of wine.
Karin Rutter . 2024-04-26
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Fantastic food, lovely people and great service. Josh and Georgiana were exceptional. We left very very happy and enamoured
graham wheeler . 2024-04-24
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Great place to eat, with a lovely atmosphere, friendly, enthusiastic staff and great food.
Will Krall . 2024-04-20
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Had a lovely meal here. The service was top notch. Would happily come again.
Jo Browning . 2024-04-13
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Review of a Sunday lunch. It was a bit disappointing for my guests. Good points: The waitress was at the top of her game. She was friendly, pleasant and helpful. I had hoped that the food would be of the same quality. Unfortunately, the beef was so tough it couldn’t be eaten. (Left overs taken home for dog) The roast potatoes looked like baked smaller potatoes - they may have been roasted afterwards? Not a roast spud as I know it. I had the pork, so was unaware of this when I paid the bill. (Mine was ok…) Had I known, I would have told them as I feel they’ll lose customers in the future. The waitress had come over once dinner was served and asked was all ok and we all said yes as we had just started eating the meal. Unfortunately, the people I had dinner with didn’t say until later on at home. I commented on the beef as I tried to cut it for the dog. Lovely people at the pub they just need to adjust a few things to make it better than it is. Of course, it could have been a bad joint of beef which can happen from time to time.
Marie P . 2024-04-09
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We have been to The Queens College Arms on multiple occasions for dinner and we have never been let down. The food is always been really good. The staff are always helpful and friendly! We will be going back again soon I’m sure!!!
Jason Owen . 2024-03-28
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Our third visit in maybe a year and we've been blessed with the same waitress each time.She's of stellar quality, the food was good as was the atmosphere. Highly recommended
1D84down . 2024-03-19
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If you ever breakdown, this is the place to be! After breaking down near by we need place to rest and eat. Every single member of staff was beyond friendly, caring and thoughtful of the situation They've turned a traumatic experience into a memory. They made the day much easier to manage! If we are ever in the area again, we will be returning!
Laura Toogood . 2024-03-16
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One of my favourite places to visit. Always lovely food, the staff are fantastic and a big selection of drinks.
Jack Strong . 2024-03-12
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Service very slow. Got order wrong multiple times and missing items. Sunday roast beef was too hard to cut and eat and had to ask for a steak knife to cut it. Food a little on the cold side. Cleaned the tables multiple times our selves and took glasses to the bar. Got our own drinks on the 2nd order. Bar guy just rude. Asked for coffee but they wanted the table for the next guests so we paid and left.
Graham Hardy . 2024-03-11
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On arrival our table was not ready. The manager was polite and gave us a round of free drinks. We had to wait about 15 mins, which was fine. There was a long wait to order, we ordered 2 x adult roast and 1 x Childs. The food came out quick and was hot. Unfortunately the gravy for the child’s meal had a whole layer of grease on the top, luckly this was in a jug so we were able to send the gravy back and not the meal. My wife’s meal was okey, unfortunately my roast the chicken was dry, the gravy was salty and greasy and the potatoes were hard. I spoke with the manager and he was polite offered to change it, I declined I was happy just to have a pudding which he offered on the house. On finishing our meal, we had a long wait until the pudding menu came out, at which point we were kindly asked if we could order our puddings but eat them through the bar as the table was needed. I felt for the waitress’s as she seem embarrassed to ask. The worse thing about it was we were seated late only had one course and ordered no drinks and was now being rushed off the table. We declined to order a pudding and cut our losses. The experience was a let down in a place we have enjoyed a number of good meals in the past. The staff were polite and tried to make amends, but when you bring someone out for a special occasion unfortunately it’s not good enough.
Gary Pierce . 2024-03-11
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The steak and ale pie was delicious and stuffed full of meat. The service was really friendly and helpful, a really good fun pub. And a nice stop on a day out walking.
Anni . 2024-03-10
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Family meal for 6 adults, altogether quite good. the table we were alocated had very noisy position being next to a baby shower group of 8 women, were glad when they were served as the noise lvel reduced.
Colin Clinch . 2024-03-05
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All the staff were happy and friendly. The pub has a great vibe, relaxed and welcoming. Food was good and arrived quickly.
Joanna Potz-Rayner . 2024-02-26
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Lovely food. Great atmosphere will definitely return!
Dave Coutinho . 2024-02-20
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Lovely atmosphere. Food was good. Service brilliant could not fault anything
Sharon Dobson . 2024-02-18
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The waitress we had helped me so much and adapted the menu so I could enjoy my meal. This meant a lot and confirmed to me I will return. Having a dairy allergy and for someone to listen made me feel special
Marion Jones . 2024-02-18
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Amazing Leah and Sam both vey attentive and helpful.
Kerrie Williams . 2024-02-14
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A pub facing the A340 main road. The main building is made of brick from the late 18th century, and the signboard along the road is from the early 19th century. Is it a monthly change to show solidarity with Ukraine, which has been invaded by Russia? A Kiev chicken dish was prepared as a special dish, so I ordered it and it was quite delicious.
hanahubuki . 2024-02-13
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Lovely lady looked after us, Sam. Food excellent
Paul Carr . 2024-02-11
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Awesome service by Sam and the team lunch team today. Sam recommended the Smothered Chicken and it was delicious!
Nick L . 2024-02-08
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Amazing family and dog friendly pub. Fantastic food and nothing is too much for the staff.
Clare Tawton . 2024-02-04
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Very good food, with super friendly staff that even though it was our first visit, they made us feel like we have been regulars for years. Plenty of parking.
Ed Roberts . 2024-02-03
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The friendliest staff, even on days when they're clearly having a tough day. I've been in twice and the second occasion was a very busy day when evidently they were very understaffed for whatever reason and those working were exhausted! Their politeness and smiles never faltered however. The wait times may have been a bit longer, but who cares? If you're out for a pub lunch and you're in a rush, you're not doing British life right...! Kudos to them all for keeping their chins up and doing a fantastic job regardless of what's going on.
Anonymous . 2024-01-30
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A lovely lunch with four generations of our family. A warm welcome, excellent service and food/drink. Extremely accommodating for our 8 month old little girl and Yorkiepoo. Our waiter Ben was amazing, kept us topped up with drinks and was very attentive. Will definitely be back again soon!
Vicki Day . 2024-01-20
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We've had a few nice meals at the Queens College Arms, however, this use to be a great meeting point for families with children in the summer months, as there is a large enclosed garden with plenty of seating, which up until last year, had a great play area. However, we have stopped meeting friends here in nice weather because we'd prefer a pub garden with play facilities. Otherwise, the bus stop is handy and the Badger's Ale are always appreciated! @nicolecorrineengland
Nicole Corrine England . 2024-01-18
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Had a really nice Sunday roast in this lovely, roomy and relaxed pub with excellent service (Samantha, I think, was our server?). I'd recommend it to anyone in the area and will go again if I'm passing through!
Calum Davidson . 2024-01-14
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Booked had a table within 2 hrs had starter Prawn cocktail good. Christmas lunch Turkey, Roast potatoes, Yorkshire pudding Red cabbage only a bit salty as don't ad salt my cooking at home. Christmas pudding is a with Toffee the pudding a little small. Very busy when we arrived a took about a hour to take our order otherwise food was very good
John Broadhurst . 2023-12-26
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Great place to relax and enjoy a drink or something to eat. Quiz night is very engaging and entertaining.
George Daniel . 2023-12-26
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We used the on line booking to book the Xmas menu for 4 people. No time, did it ask you for your menu choice, or to ring and select, when we arrived at the pub we were showing to our table we informed the waitress that we had booked a Christmas dinner, and she come back and said that we hadn’t booked a Xmas menu and just walked off. The waitress, Service and food were poor a very Disappointing evening.
Mark Lyons . 2023-12-17
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Had the 3 course Christmas meal here Friday evening. The turkey roast was really good, roasties were really crispy and fluffy and the no nut roast was moist and tasty. Really good service from the waitresses too, so thank you 😊
Becca Souch . 2023-12-11
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Great attentive service from staff, enjoyed the whole ambience of the pub. Food was good
Lisa Aven . 2023-12-05
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Thursday Night is quiz night. Good quiz, good atmosphere. Nice vibe!
Ajay I-Beauchamp . 2023-12-04
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Good for allergies - can deal with indecisive customers. Make an evening of it, lovely little pub. Burger good, great chips. Lovely nut roast. House beer excellent. Unfortunately no Camden or Budweiser
Matthew Millar . 2023-12-02
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Restaurant was chilly, only 2 staff working, food was average, service was slow 1 drink was dropped on the floor but we weren't informed , 1 meal should of had cabbage it came with peas as the cabbage was all stalks,
Trish Golding . 2023-11-24
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Very long wait for food and upon arrival was not hot The majority of wife's beef could not be cut and was left The vegetarian option was tasty but enjoyment split by temperature We were very hungry and made the best of it but disappointed especially considering the cost.
David Harrhy . 2023-11-24
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Not been in since the change of management. So different friendly lovely staff, nice atmosphere and good Sunday roast. We will be back again soon. Dog friendly although we didn’t have ours
Linda Clarkson . 2023-11-19
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Don’t go here if you have allergies or any intolerances. We waited nearly 2 hours for food and had to jump through many loops to be served as one of the party has a dairy allergy and one was gluten intolerant. We were told the wait was due to our allergies. This could have been handled in many different ways. Poor waitress was run off her feet and the other lady’s demeanour was less than desirable for someone who works in the service industry. Not sure if this a Hall & Woodhouse problem or a venue problem but either way - do not recommend
Emma Chase . 2023-11-18
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Had a Sunday roast with family! Was one of the best in the area we’ve had. Roast beef and pork cooked perfectly and the roasties were amazing! Welcoming staff and friendly.
Anna Murray . 2023-11-13
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Had the most amazing roast here last weekend! The chicken was delicious, crispy potatoes, Yorkshire pudding, cabbage, and pigs in blankets. Yum! Staff were amazing too. Everyone said hello to us as we walked in. We felt very welcome. We go here all the time for lunch or dinner and always have good food and a nice atmosphere.
Adam Jesney . 2023-11-11
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Lovely pub, dog and human friendly
Rach . 2023-11-11
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A good dinner shared with good company
Philip Worby . 2023-11-07
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I want to make it clear that the waitress who served us was wonderful. But beyond that, a huge letdown. On sitting down and seeing the prices, you would imagine that the food is of a high level of quality. This couldn’t be more misleading. The food took ages to come. We had a sharing Camembert to start and it came with toasted bread that was basically just sliced Hovis. As for the mains. My mac and cheese was hardly a main. I honestly wish I’d just got myself a Charlie Binghams from Sainsbury’s. It was a tiny portion, flavourless and overall just totally underwhelming. Luckily I got some chicken goujon things from the starter menu to go with my main, which made it more of a meal. But these were also so unenjoyable that I didn’t bother to finish my meal. Fortunately it was 33% off for a Monday so we saved some money, yet these should be the prices as standard if anything because for the quality and portions the prices are an absolute ripoff. We forwent the dessert to grab it from Sainsbury’s.
Maximus Walsh . 2023-11-06
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Understaffed and staff under pressure. All did very well under those circumstances.
El Tonto . 2023-11-03
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Traditional pub with a nice interior and large garden. Food and service is very good and well priced. Several menu options were unavailable on our visit due to a change in management.
Nick Monaghan . 2023-10-24
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Friendly and homely, good food and service
Sam Taylor . 2023-10-18
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Outside is quite tired, the outside furniture needs renewing. Inside the pub is lovely, service is slow but the food is value for money and the staff are friendly
raymond jones . 2023-09-30
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Very lovely eatery. The portion sizes are ideal, the food is very flavoursome. They have a good selection of drinks. Above all else, the staff were incredible during our visit. A lovely lady called Samantha looks after the 8 of us is such a courteous and caring manner.
Richard Brown . 2023-09-24
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We visited as a family for a celebratory birthday meal. Our visit was on Sunday and so it was always going to be a roast for dinner. Oh boy was it good?! Empty (and clean) plates all round, every single item of food was tasty, cooked to perfection and brought to our table with a smile! Thank you to all the staff at QCA for making our visit one to remember.
Charles Metcalf . 2023-09-19
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Nice enough food (with some room for improvement). The pub itself also being nice but with just a little something missing on the atmosphere perhaps. Card only payment which itself is annoyingly common now. I was told that after COVID cash just didn't come back. A bit of a funny thing to be told as I think that to come back it would need to be accepted in the first place. I think they just prefer to not do physical banking. Looking forward to everything being cashless so we can all be given negative interest 🙃
Dan Brown . 2023-09-15
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We didn’t stay to eat. Waited 15 minutes but no drinks had materialised and the waitress said food orders would be delayed. Other customers were complaining that they’d been waiting an hour It’s a big pub and we only ever saw two members of staff, one lady behind the bar and one in the restaurant. I felt really sorry for the waitress.
Jennifer Lenton . 2023-09-14
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Took my friend for a birthday lunch. Staff were very helpful. Great menu.
lsc jobling . 2023-09-14
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Just came back from a wonderful meal for 15 people for our parents anniversary. Normally you find with this many to serve that the service falters somewhere. However, not the case here. All staff were excellent! Sorry I didn't catch any names but this was Sunday 10th at 5pm. The gentleman on the bar and waiting was brilliant and looked after us very well. We were also served by 2 lovely ladies. They asked when we were ready for each course and they all came out hot and no wait between people getting there's and the food was excellent (thank you to the kitchen staff and chefs!) They also brought out a cake I had supplied and allowed us to have this as well. They were also very accommodating as I had to change the date. A huge thank you for making my parent's Ruby Anniversary a lovely day!
Sophie Martyn . 2023-09-10
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Food was not up to its usual standard. I had Sunday roast which had been heated up but not enough. The veg and gravy were cold. My daughter had a very dried up burger. The waitress did her best to sort things out and was very apologetic. A second helping of roast was much hotter. Not one of our best experiences.
Ann Kretzschmar . 2023-09-01
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We had planned a lovely family afternoon at the pub to enjoy some drinks and lunch. We walked 2 and a half miles to get here only to find the pub was closed. There was no signage to advise us why and I was unable to get through on the phone. We saw numerous people showing up….even someone who had booked a table. This is very unprofessional. We will never come back again!
Paul Cobb . 2023-08-30
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A spectacular pub, perfect for Sunday roast! Wonderful atmosphere and friendly staff with indoor and outdoor seating. The Butternut Squash ravioli were exceptional
David Sauer . 2023-08-28
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Visited yesterday afternoon, friendly staff, food and drinks were excellent 👌, very clean, worth a lunch time snack. Between Basingstoke and Tadley. Large car park, lovely place.
Bill Warman . 2023-08-25
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Great service, friendly staff who put up with our antics.. 🤣
claire farley . 2023-08-16
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We go in for drinks once a week and occasionally have a meal here after our regular spot became much more of a restraunt. The food is fantastic and the staff are lovely. They know our faces and are more than happy for people to come in for a drink and not order food.
Lauren Taylor . 2023-08-06
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Service wasn't great. But the food was very nice 😋 👌
Michael . 2023-08-02
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The food was really lovely but unfortunately there were not really enough waiters for the number of customers who needed to be served. Definitely not the waiters problem, more a management employment issue.
Clare Darbyshire . 2023-08-01
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Visited for a Sunday roast - Unfortunately the service was a bit hit and miss very slow to get drinks to start. We did have to ask twice for things we requested. Staff did apologise and were friendly. Just perhaps needed more people on to help out as it was fairly busy. Food was good and decent portion sizes.
Nikki Lansley . 2023-07-31
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Very nice food and good service
Herica Rolfe . 2023-07-29
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Most enjoyable pleasant service and fantastic food
Christine Cropp . 2023-07-14
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My son is a vegetarian and can't eat dairy and ends up veggie burger when we meet up for something to eat because of the lack of choice, but at the Queens Collage Arms there's a little bit more of a choice. The staff where really lovely, happy and helpful.♥️
Anne Pickering . 2023-07-08
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Not had food here but very nice and friendly staff. Garden is so big and suitable for kids as a play area
Sue Kenchington . 2023-07-07
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A quiet Thursday evening Slow service (drinks and food) Apparently the food was slow because the chicken takes longer to cook ??? When it arrived it was tough as old boots, we won't be returning
Paul Strachan . 2023-07-06
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Queens college arms has been a regular for us for years. We value it. It's been consistently good all that time. My only negative was it's no cash decision in a time when we need to have that option with what's looming for consumers generally. Keep up the good service.
Bob Wheeler . 2023-07-01
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The worst. We come here every year for Father’s Day but won’t be returning. The food took over an hour to arrive. Despite asking staff to check on the status of our order because we were worried that it would be sat under lights at the pass, it took a further 15 minutes to arrive. The children’s pasta bowl was red hot and had obviously been sat at the pass for an extended period of time. The roast pork must have been boiled in water because the fat was completed soggy and inedible. The beef had been cooked to within an inch of its life. Inedible. No mint sauce. No apple sauce. The vegetables had clearly been sat under heat too. We told the Manager when paying but there was no offer of any compensation such as a complimentary round of drinks of percentage off the bill. All he offered was for us to come back again before the next Father’s Day. No thank you. I will be contacting Hall and Woodhouse.
Victoria Edgecombe . 2023-06-18
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Great Sunday lunch. Sunday day so sat in the garden. Good service. Nice place to go and eat. Well recommended.
neill stacey . 2023-06-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Stumbled upon this place whilst passing by and really chuffed. A good proper pub. Nothing fancy, just a nice old skool English pub. Good beer, nice atmosphere, friendly staff, and the locals seemed happy to chat too. Bravo.
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One of our party was gluten and dairy intolerant ... the waiter had to keep checking several times to know which items contained dairy. This was surprising given the limited nature of the set menu. Also, the only dessert option for our party member from the set menu was the poached pear which was not available, and we weren't aware of this until after the first two courses. This wasn't unavailable due to being sold out, but because the pears were unexpectedly hard, and they were preferring not to serve them. We opted to take them as they came, yet did need a knife and fork to eat them, but I don't understand why they didn't just warm them up to soften them beforehand. Plus also, it came with an aniseed coulis, which was originally advertised as a berry coulis, and the dairy intolerant guest really can't stand aniseed, so they ended up leaving the pear! With all the faff around the dessert, it ended the meal on a down note, and it all could have been avoided had we been proactively warned about the pear before we locked ourselves into ordering off the set menu. I was also surprised that there was only one dairy free option off the set menu... even just sorbet ice cream wasn't an official option, though it came as an addition to the pear?
260 Opinions
Review: The pizza was good, but the staff and service were far from satisfactory. My wife visited today and simply requested that the pizza be properly cooked, as our previous order had been undercooked. The staff member responded rudely, saying, “I don’t cook the pizza, it’s cooked in the oven.” To this, my response is simple: it’s not up to you to decide how good your service is—public reviews do that. 🙏 The individual in question was of Indian origin. While I don’t recall his name, you can easily identify him through your records if you are serious about improving your service. This incident occurred on October 16th, 2024, at approximately 13:00.
763 Opinions
Overnight stop on way home from Cornwall to Essex. Lovely pub, fabulous room and great food ✔️✔️✔️ Good friendly staff, selection of beers.