Queens Arms in Wirral

Best pub in oxton , enough said , go see for yourself

5 stars given for the service from just 2 staff who did their best. Food was lovely, the wait for desserts was long but only to be expected Minus 5 stars for, yet again, a disinterested ‘manager’ who left the pub completely under resourced on a Mother’s Day! Understanding customers assisting with clearing tables 🙄 I’ve said this before, he is losing customers due to his invisibility! Had a table of 7 leave without paying and asking to speak to the absent ‘manager’

Area Manager turned up for a meeting with the staff 😡 Our table was booked for 2pm. We got the one starter that was ordered. Took well over another hour to get the 7 main meals ordered - disgusting ‼️ Why could he not have had his meeting before the Queens opened especially as it involved the staff in the kitchen. We were told he had gone when we asked to complain. No apology from him. We did order deserts and coffees which were a lot quicker. No offer of even a coffee for waiting for well over an hour. DISGUSTING. We have eaten there before but today is the last time for all of us and our extended families. Not a good birthday meal for me ☹️ THIS IS NOT A COMPLAINT ABOUT THE STAFF WORKING THERE BUT ABOUT THE INCONSIDERATE MANAGER WHO DOES NIT WANT TO KEEP HIS CUSTOMERS

Fab time and meal at Christmas, faultless and proper fresh food, not microwaved. Going back again without a doubt

Great gig with Hello Felix. Not much space to boogie and couldn't really see the band. Pub could do with a rethink of layout

Food doesn't live up to the rest of the basic menu an not that great

Went in had a few drinks and entertainment aswell band on

What great service lovely food at very reasonable prices could not fault it this is a little gem me and friends and family enjoy here

Very quiet at 14:30 on a Sunday, nice and clean, staff were friendly.

Went on spec and found the bar and restaurant inviting. Pleasant staff, good wine and comfy chairs. Shame they allow dogs on the chairs.

Had a really memorable meal here last night with wife and young lad. Service was perfect, there checking in for top up of drinks and food. And the food was perfect, with ribs as starter which just fell off the bone, followed by a beautiful steak cooked to perfection. First time there, didn’t know where to try next so chose the Queens, and we certainly be returning. Well done the Queens

Food was amazing really fresh staff were very friendly polite the atmosphere was good will definitely recommend to friends and family

Great local and good Landlord!!

Food when it eventually came was really good but the 2hr wait was not good especially for the kids? No WiFi is an absolute negative! Trying to book a taxi home with no Internet is astonishing in 2024! Sort this out pls

Come herë as often as I can bring my friends and family always have delicious food and Donner is fab at looking after us .can't wait for my next visit already booked for Christmas week with my clients

Team are pleasant and friendly Didn't have food but great entertainment

This pub has gone right down the pan, and judging by some of the recent reviews it seems to be a worrying trend, from arriving to leaving we felt rushed and uncomfortable, menu was very limited and desserts not worth bothering with, will not be returning or recommending,we are friends who dine regularly at pubs around the wirral.

Visited with a friend on a Tuesday teatime for a catch up. We both really enjoyed our meals, fish and chips and sausage and mash. Very reasonably priced. Good service. I suspect it would be lively if there was football being shown but it was nice and quiet for us at teatime. I suspect it is going to become our new catch up place.

Not what it used to be, not allowed to buy starters on there own if you just fancy something to nibble, got to buy a main course, ordered fish abs chips...just awful

A great place for an entertaining evening 👍

The worst food I've ever tried to eat. Lovely bar staff gave me a refund and apologised. Chef was standing right next to her, never said a word. Will not return to this pub .

Previously gave a 5 star rating, however, booked a table for 6 at 8.00 pm for my Granddaughters birthday. Upon arrival just before 8.00 pm I gave my name and booking details to the staff behind the bar. They said the kitchen was closed and there was no such booking. I gave my phone number when booking, then why did they not phone to give advance notice that they were closing the kitchen early? My Granddaughters birthday, my other three Granddaughters, my wife and my night totally ruined, by a business that does not honour a booking. Book a table at your peril !!!!!!!

Quality food ,very reasonable prices service always good the staff are wonderful and always look after my friends and family whatever the occasion can highly recommend

The Homemade Scouse was disgusting. It was just Bisto gravy with vegetables and chewy, dry beef. This region prides itself on a good pan of Scouse, but this one was uneatable. Shameful and embarrassing serving that

Surprised by the quality of the food and the price. Staff friendly and efficient

Took my wife and grandson to the Queens Arms,we had a wonderful time,the food was amazing,and the young lady that looked after us was lovely and very friendly

Friday night tea out with our 12 year old grandson - food and service really good - our waitress was excellent. Nice roomy table as requested when booking, glad we chose to eat at 6pm as getting a bit noisy with drinkers at the bar when we left but all in all a pleasant couple of hours.

Nice pub, used to be my local till I moved

Myself, Husband and Daughter went here this morning 23/4/2024 , we all had a full breakfast for the price of £6.99 each.it was absolutely delicious , food was hot and they used quality ingredients , the staff were very friendly and professional . I have been here a few times and the food has never let us down , we usually go for lunch but this was the first time for breakfast I would highly recommend The Queens Arms for Hot and Cold Food 🌟🌟🌟🌟🌟

An amazing turkey with delicious homemade soup,great service with a lovely pint to start.

it's not bad, but... there are no (or there are so few that I couldn't find) real ales. It is unthinkable that such a pub would not have traditional English beer. The girls behind the bar are too dressed up, there are nice-looking girles but there is no comfortable atmosphere there

Just had a family meal celebrating Easter Sunday here lovely food, nice and friendly staff and service spot on

I wasn't very impressed. My food was over done

Went here for lunch today with a friend was welcomed by Jo and Donna absolute stunning girls good service food was amazing the girls were always seeing if everything was OK with are food etc I will be definitely back !!

Invited friends for a meal having dined there last week. The food was excellent, good value and served by attentive waitresses. A must for a visit if your out and about in Oxton.

When today with friends food and service was fantastic 👌 will be going back

Lovely fresh food, friendly staff always happy to help

Visited the Queens and wasn't disappointed. The girls on the bar, Jo and Donna couldn't do enough for you. Meal was fresh and tasty. The girls were constantly checking if we needed anything and brought our drinks over without asking. The girls deserved to be recognised as they are a credit (and very pretty!) to the pub and hope the management reads this. Will definitely come back thank you

It’s a beautiful traditional pub with very friendly staff and spotlessly clean. We visited lunch time on Valentine’s Day 2024. Expected it to be far more busy than what it was ( but only about 25% full) Despite this had to wait 50 minutes for the meal as the chef had to deal with a delivery and anyone arriving after us was told the had to stop serving food as the chef had to deal with this delivery. It was a cheap meal (2 for £14) but even so, there was absolutely no taste to our meal. And I had a Madras curry. Not a sign of any spices it was more of a gravy. Would I return? No. I would rather spend a bit more) Despite it being a cheap meal, there was no taste. I write this here as at no time was I asked by the server if everything was ok. The young lady was lovely and I would hate her to think it was her fault. Will come back for a drink but not the food. John

Very warm welcome, friendly staff & great atmosphere, our party was extremely happy with the service especially the quality & value of the food, would highly recommend

Great staff, good value, tasty food. Plenty of tv's for big sports occasions.

Very Caring Staff. Just had THE most Gorgeous Roast Lamb Dinner. Staff are respectful, especially NETTY! Patient and very happy to be working there. They are all polite and pleasant and seem to enjoy meeting us.

Manager arrogant, an spends his time, After hours poring girls wine , Nice food but the management arrogance is unbelievable,

Good pub to go to can even take our little dog with us 👍

Not bad I guess, pleasant enough but limited availability of stock on the day and it was quiet. I'd go again but not the best pub in the area.

Better for football now. Lights too low over dining tables. Not sufficient room for live bands. Main menu ditched on match nights. Staff very hardworking and efficient.

We absolutely love it here the staff are so friendly, caring and attentive. Food is gorgeous and a really nice place to be, it's also dog friendly and our Bertie loves it here.

The food is beautiful, we were a big table of 10 people so we booked and pre-ordered our food and the table service was spot on, we got our food so quick it was unbelievable, it was hot food and tasted delicious, in a beautiful area and always such lovely atmosphere, the music was an amazing choice as well and all of the staff are so polite and friendly. Highly recommend and will definitely be going back!!

enjoyed a few beers here for a works do , nice place

Amazing welcome Amazing service

Had a lovely meal. Service was quite poor. More staff needed. Ladies toilets are filthy. Needs a very good clean. Toilet seat also loose. Cleaners need to pay attention to small wooden ledge (close to the ground) and dirty toilet seat (in between seat and lid needs a good scrub). Wall under hand dryer filthy.

Went last nt Tuesday 5th december, group of 8 ladies. When we got in we were told we hadnt been booked as a Christmas menu -even though we had paid deposits -and nothing was prepared. Chef pulled out all the stops to make sure we did get our xmas meals. Food was superb, chef and bar staff are a credit to the management. Pleasant, helpful couldnt do enough for us.

I'm sharing my total disappointment with this pub. I booked a meal for 14 people earlier last week for the 9th of December at 1pm. I was informed that they had disabled access at the side as 1 person is in a motorised wheelchair which is quite heavy. I stressed how important it was to have disabled access. I informed everyone involved as a couple were coming quite a distance. I Receive a call this afternoon to explain that they have no disabled access or disabled toilets. I've now been left trying to accommodate 14 people for a Christmas lunch. Why would you say you have this when it's clear you don't? I really don't understand this at all. Very disappointed

Good food great atmosphere and beautiful a and friendly staff

Food options are little bit uninspiring for vegetarians but what there was was very tasty and big portion. The staff were helpful and friendly.

Went in for dinner with my husband last night and was so happy with the service and beautiful meal we had. Food was outstanding and all home cooked so fresh and hot. We had the best service from lovely girl’s called Jo and Mia. They got us seated helped with recommendations for food and checked everything was ok. First time we’ve been in the queens for years and all I can say is we will definitely becoming more regularly from now on. The standard of food and service you get for the price of the food is excellent. Thanks again and see you soon.

Lovely food and very friendly staff 😍

Nice place has football on aswell

Went here for Lunch with my wife yesterday and had a 5-star experience. I am someone who rarely posts reviews, because I think they should be reserved for either substandard or great/fantastic. Most places offer a reasonable experience, which you would expect as standard, hence I have chosen to make an exception here and post a review because it was a much better experience than the average. There were two waiting staff and both could not be more friendly and attentive, but not overbearing. They also checked after each course to make sure we were happy with the food. We had the 3 for two starters of chicken goujons, cola spare ribs and chicken liver pate, all were very delicious. I had the rump steak done medium, and it was perfectly cooked and very tender, with only the scantiest bit of waste fat and now when most restaurants are charging over £20 for the same meal, then £13.95 is great value indeed. My wife had the gammon with egg and pineapple (didn't have to choose). She said this was very good as well. I had the lemon meringue pie with cream, which was really tasty and homemade. When I ordered the dessert, I said I would like coffee but after the pudding. It was the little extra thought that makes all the difference, when the waiter, as he was clearing another table, asked "shall I get your coffee now". I have been in many places, where you have to seek out waiting staff to prompt them to bring something that you have ordered for a later time. If I had gone to one of the more upmarket gastro pubs, and paid another £20/30 I would still have been happy with the meal.

I love going to the queen's great atmosphere fabulous staff and delicious food I recommend to all my family and friends, and the feedback is always really good you get home cooked meals at a very reasonable price and Donner,netty and jo always go the extra mile to make sure we have a great time .I can highly recommend 👌

What a great place to eat! We had lunch at the Queens Arms and I had scouse which was as good as your mother makes it. Loads of meat, fresh roll & butter and red cabbage. So much, I couldn't finish it. Such fantastic value too at 2 meals for £14 during the week. Well done Dave the Chef. Could I also mention Donna & Jo who were so attentive & friendly.

Absolutely love this place, come here very regular of a lunch time or evening as a support worker and can't express how helpful and welcoming they are especially Donna and Jo. They always go above and beyond. The place is very welcoming with tables always set nicely, very clean and always cater to our needs. Food is amazing and great value for your money too. Parking is over the road and free.

11 of Us Ramblers turned up after our walk around Oxton what a fantastic end to our day the hostesses Joe and Donna made us feel so welcomed they couldn't be more attentive Dave the chef my god what a fabulous meal presentation fantastic taste fantastic meal fantastic would recommend it to anybody they have not seen the Last of Us well done guys

We booked our table for 4.15pm, 4.55pm after us asking, waitress took our order 2 mains, 1 sweet ( honeycomb cheesecake) 6pm our main delivered, people around us also complaining how they were all waiting so long, then I was informed no cheesecake after ordering almost 2.5 hours earlier, requested to speak to manager, gone home, no one eligible to take my complaint, just young immature bar staff ( not there fault ) I would never visit this place again, 4pm arrived 7.30pm 😡😡 so many people complaining was unreal to witness

The food was OK the service was horrendous the manager was no were to be seen .arrived at 4.20 and still waiting for our puddings at 6.50 we left without having are puddings and they gave us 20% of the meal with free drinks .we weren't the only ones waiting for our desserts .The manager needs to put more staff on and train them properly. I certainly want be going back

Nice pub with a nice atmosphere most of the time. Food is delicious here especially for pub food.

Don't go for a Sunday dinner. Very loud football so we left after one drink.

I was with my partner and granddaughter Sunday lunch was discussing orderd a drink did not get it you could not cut the chicken rock hard. Staff all over place but seeing the nothing.

Had lunch with friends on my birthday, staff were very attentive and efficient especially Jo who is a diamond and needs cloning! I had the rump steak which was delicious and my friends all enjoyed their meals as well.

Had are daughters graduation meal here, quite a few in that night. staff still very efficient an food was great which was served always with a smile

Visited the Queens yesterday for a meal with my friend. The refurbishment is lovely. Bar staff great and friendly. Ordered food but was very disappointed. Sweet chili chicken skewers with wedges and side salad. Well it was more like a plate of wedges!! 2 x skewer sticks with like a slither of chicken on them...no chuncks. Side salad was a bit of lettice on the side, nothing else. At £12-95 I thought it was very poor value.

Hadn’t been here before but we dropped by for lunch and had a very warm, friendly welcome. We had their two dishes for £12 menu, I had fish/chips and peas and my wife had ham, egg and chips. Both were very good, nice chunky chips. We also had a beer each. The whole meal came to ~£18 which was great value. Very nice surroundings and Jo was very efficient at taking our order and looking after us. Will definitely visit again.

Beautiful food, have been before, will go again when in the area.

Roast was terrible not worth £11 small and reminded me of a school dinner

We had a wonderful meal for our friend’s surprise 50th at the weekend. The food was delicious. Very well priced and big portions. Lovely wine and Jo our waitress was BRILLIANT!! Thank you, you really made the night Jo. 5 * Highly recommend

Just returned home after having a lovely time at the Queens in Oxton the meals were huge !! and hot....Donna who looked after us all could.nt have been more helpful, pleasant and professional she really went out of her way to make sure we all had an enjoyable meal (even getting a certain food in for one of our party) Would highly recommend the Queens and will definitely be back.Thank you to the rest of the staff too who were all pleasant and friendly. Kind regards from Pauline, Sheila, Kathleen and Pat.

Second visit to this lovely place in a week,both times thoroughly enjoyed ourselves,food was delicious,service is exceptional(especially Donna who went over and above our needs)Thank you Donna. All of the staff are amazing big well done to them all.We werent waiting long to be served either the second time, We will definitely be back.

Absolutely gorgeous meal vegetable madras huge portion definitely have again lovely service and excellent value I would highly recommend xxx

Went today with my family for my Dad's birthday. The food was stunning and the service was first class. The lady who looked after us (sorry should have got her name) was just amazing. Thank you.

Went for lunch with my daughter for belated Father's Day..served by a lovely dark haired lady who was very friendly & couldn't do enough for us. Both meals were reasonably quick & great value..the homemade Steak & Ale pie was the best I've had & was too big to finish..even the lady serving said it was her favourite.definitely be back for the food & service.

Quiet but friendly good choice of beers etc excellent food staff really helpful. Will be returning

Took quite long to receive food once ordered however, it was busy with lunchtime trade

Went from Bad to Horrendous,walked in sat down by server,waited a good 10mins for server to ask uf we want drinks, when she arrived with drinks we asked for menu we then waited another 10mins for them to arrive,when the server brought the menu we was told that there was a trainee chef on and what was on the menu was limited, finally ordered , the girl who took the order her dress was full of what looked like dog hair and was all creased ,when the food arrived to the table only 3 main courses arrived and the 4th person waited 15mins, 2 of us had Malaysian curry it was bland and tasteless , I informed the server that it was tasteless and her answer was,everyone else likes it, we did not eat the curry or rice, the server gave me £10 off the bill but her attitude and the way she dealt with it was priceless, when I went the bar to pay as I was paying cash she wasn't even looking at me she took my money and slapped the change in my hand and walked away, we felt that we didn't get the food or the service we paid for and will not be returning.

We had a lovely meal on Sunday. Just wanted to say thank you to the generous gesture of the management. Thank you .

Very nice, haven't been in for years. Very friendly staff and you can bring the dog just not in the restaurant part.

Fab meal on Sunday. Roast dinner superb, fresh and hot. Beautiful chilled bottle of Sauvignoun served in an ice bucket. Great value, 2 courses £16. Staff lovely as well

OK food, service was a bit delayed but it was busy so it was to be expected

Went for the first time with my sister yesterday and all the staff were so friendly and helpful, the food was amazing for the price honestly so worth it we will definitely be coming back!

Party of 6 of us for a birthday. First bar person walked away and told someone else to serve us. Glad it was lucky we got her. Brilliant service, very polite and nothing to much trouble even though she seemed to be serviing all the tables on a very busy evening. The food was excellent, we couldn't fault it. Excellent value for money. My one criticism is that you can't tip by card. Ridiculous in this age. Lazyness by the management. When I was a barman, we paid tax on assumed tips. I asked my son to bring cash so I could tip. Management, get a grip!!!

Excellent Sunday lunch, good and friendly service. Football fans were loud watching TV but overall worth recommending.

After being presented with very grubby menus, we waited ages for table service. The waiter, when he eventually arrived, was very pleasant and helpful. Our food arrived within minutes so obviously wasn't freshly prepared and made to order, but reheated in a microwave. Not impressed.

Lovely Lunch - Staff (Donna) very friendly and food all homemade and very reasonably priced

Food was good, staff was good but the night was spoilt by the very loud music.

Nice food although first choice (steak) had run out,

Nice and bright pub. Friendly staff with carparking . Good food too.

Absolutely awful,came 3 quarters of an hour later,food was tepid,chips were french fries not homecooked,ate here few times,food was lovely,not now I'm afraid to say,not exactly cheap,my lads burger had 2 bottoms and on ion rings that were meant to be on the burger were thrown in a side dish 5 mins later,it was my lads 21st so very disappointing 😒

Lovley staff, excellent food homemade chips etc

Not for me. Food was OK, but bland and overly heated (under salamander, I suspect). Was the general culture of the place that disappointed. Random kids playing hide and seek under our table, staff ignoring it, waiter in need of some deodorant (obviously working hard but not what you want when eating). Had heard good things but very disappointed, won't be back.

A regular place to go with my daughter's to rest and have a meal .friendly staff , nice food at decent prices and attractive decor. Bit over sports centred perhaps ie lots of TV screens with sports games always on but yes the Queen's Arms is definitely worth a visit. SM.

Great home cooked food with lamb and beef to die for