Queen of the Iceni in South Norfolk - Phone Number, Reservations, Reviews

It was busy to be fair but by 7.30pm all drinks were being served tonight 6th sept in plastic glasses .!! So disappointing on our leaving do Surely more staff could be pointed to pot wash And the price is the same . Shameful

Well what can I say about this place other than its a complete dump. Came here for lunch with family after lovely morning in Mulligans playing Electric Darts and American Pool. Place was about half full on Monday bank Holiday. Lot of tables had dirty glasses or plates on them, went to sit down twice and tables were dirty and sticky. Finally found somewhere to sit. Ordered at the bar, staff not particularly happy and very blunt. Went and sat down. Food arrived and was literally chucked on the table by a very sweaty and fed up looking staff member. Food honestly was dreadful, absolutely bare basics, no real care in how it was presented, tasted dry and gave two people in our patty indigestion and had to leave it. Cutlery was dirty, had to wipe them. Now I know it's cheap and people might say "well what do you expect for £6.49" but I've been in cafes cheaper and food was delicious, served with a smile and it's clean. There's no excuse for the state of this place. Even the floors were filthy. Honestly I'd never go to this place again, even if my life depended on me eating anything and this was only place open. Absolutely shameful, particularly considering the hygiene, were has it all gone since COVID. There was no one cleaning tables. Just really shocked on the state of the place. I think I'd of rather chewed on a pair of old socks. This is on the 'never again' list.

Nobody collecting glasses or plates, pigeons and seagulls wrecking all the outdoor tables due to uncollected food. Our Food arrived and then was told it would take another 10 minutes to get the drinks, turned out to be 20. I Just want to drink my pint with my food. Proper crap.

The reason we visit is that that have decent ales at not inflated prices. Service is hit and miss but the one outstanding thing that entertains us is the miserable staff. Sometimes they argue, sometimes they grimace. The best is when they desperately try to ignore each other behind the bar. If you are there on a good day they may even smile. It’s pot luck but as I said entertainment well worth paying for.

A busy Friday night and no app to order food and drinks Shame . It’s making things harder for our large table It would have been nice to see signage out as it’s been a guessing game keep trying

Seems on reading the reviews, people have strong opinions about this place, or places as part of this chain. As overseas travellers, we have none and just took it as it came. It was the first night of the football so I think staff were expecting it to be busier than it was as there were a number of bouncer type staff sitting together, possibly having a break however it wasn't particularly busy. Service was fine, food was your standard pub type food, no complaints, prices were reasonable, we were happy.

The Queen of Iceni is one of the nicer Wetherspoons being right beside the river in Norwich. Plenty of space to sit outside and enjoy the view and as always with Wetherspoons the beer is very good and excellent value for money

Slow bad service.food took forever.onky burgers..cold.hard.dried out.run by teenagers..no experience.not professional..

Only went in for two cups of tea. No milk. Had to ask four different members of staff to bring more milk before they did. And the drinks machines were right outside kitchen so it was a two second job. Staff all seemed very lethargic and disinterested. Very poor.

Dreadful service. Bar staff poorly trained. Female bar manager very aggressive, bit of a show off and clueless in customer liaison.

Fairly early, today (28/4/24 - around 09:45) - so relatively quiet. Staff smartly dressed, friendly, very efficient and kind. Food was delicious and served promptly.

We visited this Spoons on the 30th March at around 8pm. We ordered 4 cocktail jugs on the app, the wait was extremely long, around 45 minutes. The one cocktail we ordered was served without cranberry juice, so wasn't a sotb at all. The second order was even worse, they'd subbed the sotb for something containing Malibu. I have to say it was busy, however to get both orders wrong isn't great.

I have been a regular customer for many years but tonight I was disappointed as I ordered some cocktails and because it was a football day they came in plastic pint glasses it wasn’t so much that but there was no taste whatsoever to the cocktails just tasted of soda I did complain politely but because I’d drunk a little of mine they refused to replace it There was no apologies just made me feel like it was my fault took the drink Id paid a fiver for and left me with nothing because I complained and questioned that there was no taste and they filled it with soda Having worked in the catering trade myself I was shocked at the way it was handled

The beer was served in mugs which I hate plus was short measure. Normally I rate rate whwtherspoons highly in this respect but the barstaff need to ve reminded of the legal retirements.

I’m a big Spoons fan and use the Queen of Iceni a lot. Unfortunately today I had very bad customer service that I have never had before. I had been waiting patiently to be served at the bar for 5 minutes. A few customers had gathered to wait too. When there was a staff member available, he asked another customer what they would like. When I suggested I had been waiting longer (and the other customers agreed with this) I was told I was rude!! He then decided to tell all of his other colleagues this in front of me. When the food arrived it was cold and I wondered if this was on purpose and dare not ask for the food to be returned! Come on Spoons sort your service out and if your staff are having a bad day don’t take it out on the customers.

Great food, brilliant real ales. Now Christmas is over though, in the last few weeks, there’s been the same ones on tap a lot.

Friday night drinks. Great value! It was busy but to be expected on a Friday night. Enjoyed good value drinks and food. Chicken tikks was delicious.

Standard spoons. You know what you’re getting. I don’t even know why you would need to read a review about it at all really.

Food was ok. Rated poor due to members of staff having particularly bad hygiene in this establishment. One member of staff in particular who's foul language is as bad as the the smell of him when he came out of the kitchen. I understand it can be hot and busy in the kitchen environment but your member of staff named Matt clearly hadn't washed in over a week.

Drinks very cheap, love ordering from the table too. Very good for a lazy person. Meal was ok, a little like warm though. Desert, warm cookie dough sandwich, very vice. Toilets clean ! Only negative was that the place was absolutely freezing !

Great service from Ben , nothing was too much trouble, food was acceptable for a whetherspoons, nice location by the river.

Rubbish, just another dirty Spoons, smells of stale beer, shame I have to keep writing because I have sumed the place up in the beginning.

Ordered food and sat and waited then waitress came over at 8 and said could she see my daughters Id who is 21 to prove she was 18. We had not ordered any alcohol for tge table. As she didn’t have any Id on her we where told we would have to leave. No apology just said I will get your refund and walked off. The most untrained arrogant staff. Why she had been wondering around and waited till 8 to tell us I have no idea. No wonder it was empty especially on a bank holiday Monday.

I absolutely love music bingo with jezza and Michaela 👏🏼 I find myself here everyday Wednesday, great prizes and such a good laugh - highly recommend

Terrible...I joked about my male friend having a purse and then was refused to be sold any drinks to anyone else in the group,if your staff have no fun in them....sack them of!!!! Terrible response and no negotiation with him either!!! ... embarrassing on weather spoons behalf !!!!....

Visited with a group of friends for pre and post late lunch drinks. It was the first Saturday of the championship season and Norwich were at home, so was heaving with football fans (they seem to operate a 'home fans' only policy on match days...

Amazing food, good service and cheap drinks! A good view also! Lots of seats and outdoor seating! Toilets also clean and large

Dirty table,uncleared cups and plates, food barely warm, informed staff, was offered no apology so will not ever spend any more of my money in there again.

I was sat outside with my partner looking over the menu to order a meal, seagulls were pooing all over the tables, twice in the time I was sat at the table. When I put up my hood to avoid being pooed on, 2 bouncers...

Had a works night out here on Mon 19th. To be fair it was great as always, we love spoons. Met up about 4ish and spent a good deal of money on food and drinks. We were having a good time and a laugh and...

Wow disgusting, given a paper cup for drink, as ran out of cups, the cutlery had lots of dried food on them and then the next ones not much better, then got a lemonade and state of glass had lipstick on it and the manager...

45 minute wait for table service. I say that again, 45 MINUTES! I went in to ask where our beers were after half an hour with the knowledge that if I seem marginally disgruntled I will no longer be served only to be told there...

We ordered 4 meals . 2 x ultimate burger meals , a gourmet steak and a mixed grill. The meals were delivered quickly and the service was great. The mixed grill was adequate and the gourmet steak was lovely cooked rare. Unfortunately none of the...

They don't take international ID cards. Servis no good no help management is useless. Food take 10 min to get but drinks can take to 1h to resive one cocktail. Its ridiculous

The staffs are very much rude. I had an experience with a bar tender that could swear someone else got in the queue before us, even after I said we had been waiting for longer he still said 'theres something called a queue'. And I...

Worst experience ever my friend had a blow up figure for her hen do, the manager said it was indecent (he is dressed in kilt) she threw us out we hadn't even had one drink, so please don't think about enjoying yourself in this pub...

Pleased to have caught the end of the Beer festival here on its last day (2nd April), my favourite has to be the Vanilla Pale. My kids all enjoyed their kids meals although the mash didn’t look very appetising on my sons bangers and mash,...

Not normally a fan of 'Spoons' but ventured here with a friend over the Easter holidays. Packed for a Monday but the staff were friendly and efficient. Ordered food and beer via the app and neither took long to appear. If you are looking for...

Fantastic food, great value and speedy service. The pasta Alfredo was delicious! Very reasonably priced and great venue - thank you!

Mostly awful music played at ridiculous volume at weekends now being forced on customers on weekdays and evenings too, Management must play it to please themselves. Go to The Bell instead, much more comfortable.

The best Wetherspoon I’ve ever been in and I’ve been coming here since it opened. I used my CAMRA vouchers to get 50p off a pint which are already cheap. My kids had a burger and beer meal (mum had the beer; they’re only 3,6&6)....

Evening meal burger chips onion rings nothing complicated you would think so chips stone cold missing onion rings and crap service na how dare you send it back. No never again 100% waste of money would rather get a McDonald’s Missing onion rings turned up...

Decent up to date spoons pub.came for breakfast. Had oat milk satchels which was good. Decent American brekkie and breakfast wrap but bacon was poorly cooked - needs to be crispy which it wasn't.

The tables have all been reconfigured Which is awful but that I can accept . But what I can’t except is that at 7.15pm on a Friday night there was only ONE member of staff serving . All the rest were delivering food and working...

This large and comfortable pub is completely wheelchair friendly, with a very accessible door and a large flat surface inside. In addition the balcony is accessible and this, as well as the large picture window, offers views of the river, bridge and interesting architecture. It's...

Came in at 11am Ordered on app Came in to watch football 15 mins after order I politely asked if my drinks were coming a man looks like a manager said he would sort Another 10 minutes later the same man then tried to resolve...

Music too loud and distorted Friday and Saturdays. Loud and unsuitable music also played on other days and evenings - cannot sit in much of the ground floor due to the racket. Not a typical welcoming Wetherspoons, the music policy needs urgent review.

We went twice while staying nearby - Saturday evening and Sunday morning. We had beer and burgers on Saturday, around 6.30pm. The food was ok and beer was good. It was very busy and staff were struggling to keep up with clearing tables, everything was...

Virtually no standard drinks available. No soft drinks like pepsi or lemonade. When water (virtually only option available) came no straw or glass. Every real ale was not on bar two. So is this place going bust?

completely ruined by the jobsworth manager and his 2 bar staff....very very rude to my daughter ruining her birthday

Sporco sporco sporco... Ed ancora sporco. Il locale è grande, e da fuori ti ispira. Dentro moquette ovunque coperta di...

Erinn gave us Greta service, great repose and mannerisms, she deserves her job abs I can tell she deserves a raise

Had to queue for the bar to order drinks, when we got to the front the woman who was next in line in front of us was bending over to help her child so the bartender couldn’t see her. When she asked who was next...

It is simple, honest, and fair in pricing and great value. Always nice to sit near the river, and quite unusual for a Wetherspoon's, as it is very new, and not at all with character. That is the sad part of the riverside developments, actually....

Nice Weatherspoons Pub with riverside location.Only 4 minutes walk from Norwich Yacht Station so perfect for boaters.

The experience I must say was probably not unexpected. 3 meals and drinks for around £32, but salad with chicken and bacon was poor, but chicken and bacon were stone cold, my empire state burger burgers despite asking for them to be not well done...

Since Covid restrictions ended this pub appear to have reopened with the belief it should be operated as a night club and music venue. Awful, mind numbing , distorted bass blasted out night and day, along with flashing lights illuminating neighbouring establishments. Not a typical...

Very noisy , but not because it was really busy.... There was loud music playing, strange for a wetherspoons as most don't have music.... Certainly not loud booming music! It made the pub feel more of a nightclub as it made the customers very loud......

The place is disgusting. Tables not cleaned once in a four hour period. The floor around the bar area was covered in letter and sauce bottles. Staff would deliver food/drinks but not take away empties or clean. Simple lack of pride by the people who...

Cheap drinks, cheap food predominantly used as a cheap place to drink before a night out. Normally gets very busy.

We always used this pub for a lunch time meal but on the last few times we’ve not be happy with the service but yesterday was the worst as all the food order didn’t come out so I had to chase people for my food...

First of all I must state my disgust at the filthy state this restaurant is in. The carpets, flooring in general are particularly bad, and should be replaced. They are a health hazard. Also the tables were sticky, and the Wetherspoons magazine on the table...

I had finished a casual bowling night with some friends after having two ciders (so I was still perfectly fine and able). Stood on the phone to my partner for about 10 minutes on my headphones whilst waiting for my train and thought that I’d...

Terrible unsafe establishment, security are sexist, chauvinistic and publicly degrading. Anti LGBTQ+ I would protest against them if I could be bothered, but the flat drinks served in warm, dirty glasses don't really make it worth the effort.

I attended a colleagues leaving drinks and this was a very tame affair. Two things happened: While waiting to be served I noticed staff members and women were getting served first. I waited age's for service. Just seemed strange. The 2nd incident seems to be...

Really nice Wetherspoons on the river in norwich. Good food and service but all ruined by bouncers who take pride in ruining peoples night. Was asked to leave immediately after ordering drinks on the app and when I asked why was told ‘because I said...

Staff was very rude - supervisor, Dan. While we were trying to talk to him about taking drinks away (because we mixed them with blue lagoon) he threatened to throw us out using security. We were completely sober at this point. The manager was very...

HOSTILE SERVICE. A friend of mine was made to leave without explanation, and staff then ejected around seven of us. Blatant discrimination from staff as no one we asked was willing to explain why we were being expelled after spending only an hour at the...

On a Sunday morning walk and popped in without planning to for a drink and lunch. Really enjoyed a drink and food. Good service and good value for money.

Often pop in here for a coffee which is a good price. This time my family decided to have breakfast. Went for the traditional breakfast, it looked so good when it was served to us. They had done my egg as I had ordered. The...

We had a lovley afternoon at Riverside bowling, food and then popped in here for drinks. There were several families and children of all ages. My husband went to the bar on two occasions and they refused to serve him as they suspected he was...

Ordered food, garlic cheesy bread came which was not up to standard. Few bits of cheese and cold. When asking if this is how it comes, both waiter and manager were rude saying ‘it comes like that’- which it never has been before in this...

We arrived on a Friday evening for a drink and the place was very busy. Good service from the staff. Not enough seating. The bar area can get very crowded

Queen of Iceni- Harvester Norwich We visit our local Wetherspoons once per week for breakfast and unlimited coffee and hot chocolate which we thoroughly enjoy, so when we visited Norwich last weekend and found this Wetherspoons by the riverside, we decided to pop in for...

Ordered via app, breakfast turned up cold, soggy toast wet from scrambled eggs, traditional breakfast was also cold, staff appeared to not care at all. There was 3 men sat near us and next to a table with a child and they were swearing loud...

We have visited this pub a few times when we stay in Norwich and service has been really good until a few weeks ago. One barmaid alleged she did not have the facility to accept camra tokens, when the next one did without question. Then...

I love Wetherspoons pubs and use them all the time, but this pub fails on service big time. It overlooks the river and is a big impressive space, but that's it. Day 1 waited 20 minutes for food ordered by the app, it was cold,...

Four of us are here at lunchtime, no mixed grills available so we all ordered steaks. Delivered promptly, all the food was hot but all steaks were very fatty and a bit chewy. We have eaten here several times but left feeling disappointed.

Bouncers always make it about them, woudnt recommend if you’re trynna have fun they’ll do what they can to ruin it pretty much🤷🏻‍♂️

Ordered 1 traditional breakfast egg broken and hard , bacon cold and very dry looked old going off colour very disappointed, wife ordered eggs Benedict , fresh rocket as advertised on menu, was dead as a dodo, the guy delivery to table carrying one handed...

Used on our first night on boating holiday, food wasn’t that warm, also they my child order wrong, chicken breast came not the nuggets, also but of wasp problems in the outside area.

Pre-Covid my friends and I regularly met here for a cheap and cheerful catch up after work. However, I won't be rushing back. I ordered a halloumi and sweet chilli wrap which arrived with no halloumi. When I complained to the waiter he just said...

We came here as a meeting point before going for drinks in the city. I got some food, cheap nd cheerful, you know what to expect. Service quick. Food average, lined the stomach for the day.

A few years ago this use to be one of the best wetherspoon's in the country great service friendly helpful staff.Before the pandemic the standard had slipped,empty coffee machines while I assume the manager stood chatting and laughing with staff no one attempting to fill...

Food would be nice rather than excuses . The drinks order arrived but due to a technical problem no food arrived . Good job it wasn't a busy evening .

Absolutely the best Wetherspoons I’ve ever been to, I’ve always thought it, great location, you don’t get kept waiting, it’s clean. I hadn’t been for a while but my wife abs 3 youngest children brought me here for Father’s Day and I had the best...

Ordered a vegan breakfast. It eventually arrived, after a long wait, with cold beans and no mushroom (We've run out of mushrooms so you get an extra half tomato"-unimpressed) Long queue at the only working coffee machine because nobody could be bothered to put milk...

Friendly waitress. Ordered our breakfast, small full English and unlimited mugs of tea on the app, which was under £10 for two people. Breakfast arrived promptly and was delicious. No hastle, in and out in about 30 minutes. Would definately recommend breakfast here.

Absolutely no issues, good efficient customer service & of course very very reasonable price Stunning views. Clean big toilets. Lovely location

On another trip to Norwich, we went back to this pub for breakfast as we’d been here before on a previous trip. Ordered through the app, all ok til the food came. Looked ok, but unfortunately it was, at best, lukewarm to cold. We mentioned...

Visited a few times over a long weekend. Evening service was very slow, when the pub was busy. Breakfasts were much better, with friendly efficient service and decent cheap and cheerful full English. Tables not overly clean inside, which isn’t great during Covid times.

After being told by a member of staff that our family of eight was ok to sit on a table of six and a table of two outside right next to each other. A manager then came over and told us we had to move...

45 min wait for drinks, servers are rude and not helpful, no regards for covid safety, Management teem not helping at all, everyone working here should learn servis before work, crap place

We went to have a family drink for a family members birthday, 2 household but 7 people yet we were made to sit on two separate tables. Management need to read up on guide lines!!

Huge pub with great space indoors and lovely outdoors by River Wensum. Very busy the day we went but we were served very quickly even though we did not have the app. We only had a couple of pints and as ever, Wetherspoon prices are...

Arrived Sunday afternoon as a groups of four for drinks, within 5 minutes got told by security not to laugh as it raised the volume of everyone else in the pub and they didn’t want to pub to be loud? Not sure if Wetherspoons is...

Nnuh nursing staff fundraising for a charity. Wouldnt let us in even though we would sit on 2 tables separately! Shocking opinion from staff. Bah humbug to you!

Ordered a large mixed grill , after waiting 45-50 mins for it to arrive , most of the food was stone cold , my wife’s food was cold as well , we could see the problem food was being plated up in the kitchen, but...

Great breakfast, service and pleasant staff. The whole table was so sticky that the paper menu stuck to it, each table needs to be cleaned and sanitised properly between customers.

Visited with friends before a meal elsewhere. The service was quick and the app easy to order off. The venue is nothing special and been to better Wetherspoons. Only downside was the cleanliness of the place, especially during covid19.