Prince of Wales in South Tyneside

Canny little pub and great service, Lisa runs around doing everything she can to make the customers visit the best it can be! A credit to the pub! Keep up the great work

Popped in with the family for a quick bite , staff were friendly and very helpful, food came quick and was hot with a good portion Will be back

as a regular visitor to this pub, tonight was probably the worst experience. the pub was full of very loud young children, screaming! the tables were dirty. we ordered food and used blue light discount and it cost £4 more than the menu price! mentioned this and told not their problem! surely they should tell the customer it is going to cost more! the food was of very poor quality, not as described on menu and very dry and over cooked for the oriveledge of paying more! drinks not served in the correct glasses, it it is simple things! not sure that I will revisit after tonight! surely you can do better?

Me and my partner visited today for some food before work we both ordered a full English and to be honest there was no fault at all with the food! The only thing I can say is that it said on the menu it comes with a tomato although ours didn’t but that isn’t an issue at all! I work in a restaurant/ bar myself and understand that things get tough most of the time! The staff were chatty/ helpful & polite! Overall for us we will be visiting again as we really enjoyed it! Thank you!

Can’t fault the place! Tasha is an amazing member of the team and is as crazy as a box of frogs but also very professional in her work! Big thumbs up to her as it’s hard work running a busy pub! Keep up the great work! 👏👏👏

Normally good in here but tonight the staff that are in are absolutely shocking waited 40 minutes with a 1 year old for food that never came and when we asked about the food the lass was just laughing about it like some big joke she actually came walking out the kitchen eating food.

Had lunch with friends food was great loverly staff made us feel very welcome and staff very polite asking if our food was ok and if we needed anything just to ask will definitely be back

You know what, I've given this place the benefit of the doubt so much over the years but actually the service is absolutely awful. We were there again on Sunday and it was just one thing after another. Don't think I'll bother again!

Alison was lovely. I had a younger child with ADHD and she was brilliant with them even though they didn't make her life easy.

Such good spicy wings for a pub, staff were great especially the older blond lass so helpful. I need more wings so ill be back.

Popped in the other day with some friends and had a lovely time! Alison was so lovely and helpful! She recommended a steak sharing board with my fave Camembert and it was cooked to perfection! Will be back for more soon!

Absolutely amazing service staff very friendly and always smiling. Staff were very helpful especially Alison who gave me amazing service aswell as all the other customers will definitely be going bk thank u again Alison for all your help

Popped in for drinks with friends ended up having som food, believed it was Alison in the kitchen. Both food and drinks were served to a high standard. Will be back and highly recommend!

Thank you as always for the great food!! Nothing is ever a proper for you when my daughter is very particular on the things she likes. Especially bbq sauce. Fantastic service and hell again from Nicola who is always happy to help and is always ensuring every where is cleaned. She’s always so friendly and it’s a pleasure to be served by her.

Once again very impressed! Great service as usual, loving the new menu especially the fondue challenge.

Been coming here for years and it never fails to impress me, staff are always spot on and the atmosphere and food are always 10/10. Keep up the good work guys!

Great relaxed family atmosphere with the footy on the televisions around the bar. Food and drink were all good as well as the service. Will definately be returning.

Thank you so much to Nicola for everything you have done for my daughter when we visited. Not only were you quick at serving our food as my daughter was getting very agitated (she has some needs) you also made sure she got everything she needed to make her visit enjoyable. Thank you again Nicola

Good to see the family again! Friendly atmosphere great service in particular nicola excellent value for money will definitely be returning sooner rather than later..!

Came in to watch the match, great atmosphere all staff were amazing especially Nicola and Louise, always service with a smile and good banter!

Fantastic pub very friendly staff especially nicola who was attending to our table outside she was very friendly very quick and efficient always smiling cant wait to visit again for next England match

We went for a pub quiz and food. The food was great and so was the service. We were served by a lady with an apron we didn't catch her name but she told us the best food to get. We will definitely be returning!

Great place for food and drinks, very reasonably priced, staff are fantastic working around the clock with all restrictions in place, brilliant work from everyone

Went with my friends for the weekly pub quiz, our server Nicola was very friendly and welcoming - highly recommend!

Had our first family meal out, the staff were attentive and friendly. We were served by Nicola who gave recommendations of food and knew the menu well and we were not disappointed with our choice. There was a great range of both food and drinks to choose from we will definitely return.

Enjoyed a lovely day sat in the very spacious outdoor area in the sun. App was easy to use and very accommodating and polite staff. All staff were lovely and Nikki was great with our kids so hats off to you all for making it a great day. Food was nice and reasonable price. Will be back

Came here for the first time with a group of friends, the food was lovely and the service was quick. The cleanliness and professionalism regarding covid procedures made us feel safe. Our server Cara was exceptionally welcoming and attentive. We had an amazing experience and can’t wait to eat here again.

Popped in last friday for a family meal and was really impressed with the way things were being ran in regards to covid, felt very safe. Amazing food and amazing service by young girl named Cara, will definitely be back again. Thanks

While being in here I was served by Cara and she made sure to come over and check that everything was okay and everyone at the table was enjoying their time there. I'll definitely be returning.

Highly recommend the Prince of Wales. And highly recommend asking for Cara. She made sure our visit was fun and welcoming and did everything to ensure we had everything we needed. Excellent service from an excellent server.

Lovely pub, Nicola always goes beyond to help you best she can service with a smile and very friendly. Would deffo recommend this pub and being served by Nicola is a bonus

First time out since lockdown and was a bit wary due to Covid, but social distancing and Covid precautions in place, felt very comfortable. Food was lovely and reasonably priced. Served by Nicola who was very professional, friendly and knowledgeable about products. Will definitely return

Lovely food, great atmosphere and the server Nicola was absolutely outstanding - fantastic service!!

Awesome bar. Best barmaids in the northeast. They'll buy you a drink if you leave a good review. The little blonde one is a bit feisty, but her sister always keeps her in check.

Went in on Thursday and the food was amazing!! Glad to see you back up and running after COVID. Keep up the good work 😊

Terrible. Don't bother. I wasn't expecting fine dining but something on par with wetherspoons... if only. After waiting 1 hour and 40 mins, the worsed burger I have ever tasted arrived. I couldn't eat it. Go elsewhere.

Nicola made me and my friends feel very welcome, service was amazing, food and drinks were delivered within 5 minutes of ordering. Will definitely be back!

I was in for drinks Monday with my friends and we weren't sure what to order. Nicola served us and knew the menu really well and recommended the perfect things for us! She always served us with a smile. We will definitely be coming in again!

...... a longer than expected wait for meals although they were turning away people who hadn’t booked, the tables for eating and drinking weren’t full, ice in drinks we didn’t want and a condiments with a split vinegar soaking the rest meant that this was our worst ever visit here.Staff were busy with a Halloween event which looked great but seemed to be at the expense of diners and drinkers who had waits to be offered drinks. They were well rehearsed with the covid regulations and were all very pleasant but no check back was made until too late. The offer of free drinks or desserts was offered twice as the staff were genuine in their apologies but we just needed to get away. Plenty of interesting, double sided menus are the plus side for next time we visit.

My sister and I ordered the chicken tikka masala for lunch today. After 40 minutes were served a warm, tasteless, chicken in a lot of thin sauce. Popadoms which were passed their sell by date. We had to request the Mango chutney which was supposed to be part of the meal. Extremely disappointing!! After complaining we were offered "Something else" or a free dessert which was very nice and well handled. The point is that you don't go for a meal to be kept waiting and get rubbish to eat.

Food was good value & service was quick! The thing that had me most impressed though was the cleanliness and professionalism of everyone around. Will visit again.

Craig and Natasha were very helpful and well done to bev who keeps it spotless always welcoming and happy to help

Had Sunday lunch here the other week with a friend...didn’t think it was anything special. I had the steak pie with chips (not home made, just boring frozen chips) with peas. It was okay. I will say however that all the staff here are exceptionally friendly, helpful and attentive. I was so impressed with them that I’d come back to eat here again.

Wow what nice management and staff. The food was piping hot and tasty. The pub adhered to the covid rules and social distancing was enforced. They pub looked very clean and well kept.

Had a fantastic meal here last week! We had a shared starter which was fab, two chicken tikka masalas and two desserts. Reasonably priced. Sensible precautions taken for Covid 19.Staff friendly and helpful! Much better since the previous time I visited (about a year ago!!). Shout out to Lorna who was knowledgable and went above and beyond to make sure we were happy. Will be back sooner :) thanks

During this very strange time it’s great to see that all rules and guidelines have been followed but even better to have the same feel as you walk in the pub. Food has been fantastic, staff welcoming, timing of orders has been great, fantastic service and as usual nothing is ever a problem as staff are always there to help. Well done to all staff in the Prince of Wales

went to the prince of wales as i had booked a table got there in time . then they gave us one of the worst tables in the place imagine the sight to old people trying to sat on these very tall chairs. so we went and asked to change the sitting and told by one member of staff that the place was fully booked . Anyhow we ordered our food and had to wait a long time to arrive when it did arrive we had no cutlery away the waitress went to get our cutlery. In total it took 90 minutes to have a 2 course meal . I would never go back even if the food was free and the food was average staff need to go on a people skills course they have no idea how interact with paying customers

Food was lovely but had to ask three times for desserts, whilst sitting amongst our dirty plates. Ordered drinks that never came, because they forgot about them. Poor experience

You walk in, head to the empty bar, then get asked to wait by the door, while a member of staff plays with the till. I gave up and walked out, and will in future give my custom to pubs that can be bothered to serve you.

I visited on a busy Saturday and was served by the brilliant Abi who couldn't do enough for us .We visit regularly and the foods always great you can tell it's a good pub as it's always busy ,its a great place to watch live football and has many large TVs round the place even better as I live locally .

Apart from a table that leaned at an angle, dirty menus and having to ask for glasses to be removed and the table cleaned the prince of Wales was fine for meals for 6 including 2 children’s meals. The menu is large and has deals on through the week. Two of our party had mac and cheese and both said it tasted like a packet mix but the other meals including chicken dishes, gammon, steak pie were hot, tasty and ample portions

Decided to meet some relatives here to eat. It was a Monday so I chose the sirloin steak which was on offer. But disappointed as it was a bit chewy, peas were a bit hard but the chips were good. Wine was very cheap - 10.49 for a bottle of Chenin Blanc one of my favourite wines, though when I ordered it at first the bar staff thought it was a red wine.

Thank you so much to all the staff at The Prince of Wales for making the Cadet Christmas party night a fantastic night. The food was fantastic, great value for money, entertainment was good and staff where very pleasant and friendly!! A booking of 32 can be difficult but everyone has said they had a fantastic night.

I have used the pub for more years than I can remember but over the last few months it has gone down the tubes , the new manager and staff have let it go all to pot . At one time the bar staff were very good and you never had to wait to be served , but now it is a joke how long you have to stand at the bar and hope someone will see me and get me my drinks in, a young lad standing next to me said I think i'm going down to the Greyhound for a quick pint . Well that sums it up will never go back and be ignored again plenty of good pubs around where you don't get treated like you are invisible . Hope the latest manager wakes up and sends the bar staff on a training course how to deal with people and cheer up.

Staff lovely, meal excellent for price, atmosphere very pleasant, quizmaster dry good, made it a pleasant night

The pub its self had a fantastic vibe.Staff where friendly and helpful.Went to take my mam out for 50th birthday meal.I ordered the chicken tikka and my mam had hunters chicken.My sister was pleased that they had vegan menu she was super chuffed with this.My brother had the stake.All food tasted delicious and way presented really well.Staff did fantastic job on checking if we enjoyed it.Over all a fantastic friendly place to go.

Came to the prince of Wales a week ago for a family meal we hadn't book a table but the bar staff wear more than happy to help get a table together for us. The pub was busy but we didnt have to wait to long for are food. The service we received from the staff was lovely they wear really friendly and polite we will definitely be returning in the near futureThank you to all the staff for making are night

We came here looking to grab a quick lunch Its was busy but there was tables available and the staff were helpful assisting us The food was nice and tasty as well as very affordable All in all a good night in a nice pub

Food was disgusting the hot dog was burnt and hard the mac and cheese had no flavour I have had nicer tasting ready meals. The bowl I received my food in had a chip in the side.

Great food, fantastic price. Two meals for £9.99. Excellent value, good food. My wife and I had wanted to visit this place to eat for a long time. So on our anniversary we decided to give it a try. Apart from the music being to loud everything else was great. We would recommend this place to all and will be going back for more food again.

Went in for the steak night but soon realised the football was on AND the quiz was on. The food turned up reasonably quick and was pretty darn tasty.

Like I said in the title it's really a mediocre spoons, the good is average very inoffensive typical of the flaming grill and spoons. I got the surf and turf; peas, chips, steak, scampi and chicken breast for some reason but it might be to counteract the size of the steak but it was ok, and the family members who had the same thing all seemed to come to the same consensus of "eh, it's alright" but the ok food is offset by the relative cheapness brought about by the deals they have on since if a steak is going for around £5-6 it's hardly going to be world class. The staff were nice, quick and atmosphere was typical of a family pub light-hearted etc. A big plus (for me) was the tellies all around the restraunt, which 9 times out of 10 was playing the match with sky sports. The pints on offer weren't a massive collection just your classics John Smith's and the like, Corona and a few ciders and cocktails, all at reasonable prices. The staff was quick and theres plenty of room for large groups the main problem is that the food especially was very average.

just been in there could not believe what i was seeing barmaid eating a meal at the bar with fingers (chick"n"mix)and playing with her phone playing with her hair while serving drinks nice hygiene also 2 barmen playing with hair and touching things they should not be touching then serving drinks and meals put me right off someone from green king needs to take a hard look at the place bad bad hyjiene

called by for lunch, signature stack burger was huge! nice staff and really good prices. food was prepared quickly, a much better experience than when we had visited here in the past. Looks like the place has had a facelift too

First time in PoW and was quite impressed with the place, clean and tidy with plenty of tables to sit at. Ordered the £5 rump steak and was cooked as ordered with a nice serving of chips and peas. Good service and friendly staff as well.

Family of 10, went for a family meal.

Having placed our order with a lot of issues due to the member of staff being new i returned to our table to find out that instead of an orange and soda he had given me a glass of soda!

good food good drinks nice staff sensible prices clean pub good location taxi rank on site next to metro and bus stop

We, as a family had a fantastic meal here last week. Price and quality were excellent. we will be going back soon, and I'm sure we will return after that as well. Very close to where we live and choice of food is superb.

As we have visited before and was very nice I decided to go for my birthday tea also received a voucher for a bottle of wine as I signed up. Our meal was very nice excellent service and wine was lovely we will be back

I look forward to going to the Prince of wales and would go time and time again and it is good that they have a taxi rank on the premises

I've been before generally on a Tuesday as the steak meals are all on offer, however I came yesterday to take advantage of the two for one burgers as I'm on a budget.

Visited tonight for my birthday meal and what a let down. Following the takeover and makeover we thought why not. Ordered drinks which took a while to do as the bar maid consistently got the order wrong!! The pornstar martini no longer has Prosecco... only found out after I asked why we had not even 3/4 of a pitcher of what looked like juice (mostly lemonade with the smallest amount of absolute vodka in). We then ordered meals and asked for a shared starter and onion ring stack to come first as starters then mains to come next... 2 of the mains were not available so had to choose something different. Fair do’s. Waited ages for food to arrive... all the starters and mains arrived at the same time... minus the mac and cheese for the double dipped steak and half the gravy! Great. This arrived 1 minutes later. The rare steaks were medium, the mediums were well done and the chicken breast was cold! Not impressed. So disappointed. We loved coming when it was a normal sizzling pub. Must admit the waiter was great, he was friendly and attentive.

Lovely place to go every week we’ve been coming here for about 2 years now and the food and service has always been great! Today our steak came wrong and the lovely barstaff and nicola took care of it no issues and made sure everything else was okay! Couldn’t recommend this place enough everyone there is down to earth and super friendly best place to have your sunday meals and a laugh!

Lovely meal for my sons birthday. Staff were friendly and helpful. Meal was lovely. Son banged his head twice on lights maybe they shouldn't be as low but didnt spoil our day x

The flaming Grill chain works like a dream most of the time. We have never been in when it hasn’t been busy with both drinkers and people having meals. The Sister pub, The Fountain Inn in nearby South Shields it gets so busy so try to get there early. So, yes the menus are full and that’s great but if the food you receive isn’t great then it defeats the object. As per par all 5 meals, (two kids means and 3 adult meals) were spot on and nearly all of the plates were finished off. The manager agreed to swap my husbands gammon choice with a sausage and he enjoyed it. 5 people and 4 drinks (which were a bit expensive at £2.50 per soft drink,) came to £ 35 which was good value. Happy customers and you can go again and again as the menu is that impressive.

Lisa the manager was very helpful after a long weekend away we all had one final stop off and she made everyone feel so welcome and done everything she could to make sure our experience was a good one will definitely return

Lisa was fantastic and very helpful yesterday she went above and beyond for us, great place and excellent atmosphere

Visited 23rd of May 2019. Very disappointed with the food and management. The bar staff and waitresses were were very courteous and embarrassed by there manager.

Visited on Saturday and couldn’t fault the food or the staff, great selection of drinks available including the new strawberry and lime gin!! Fantastic service

Bad management to run out of glasses in this day and age. Never in my years of drinking this has never happened.

Great service and the food was very nice, staff where very friendly and polite and also a wide selection of drinks would definitely reccomend.

Came in for food on Wednesday, food was lovely and there was a good variety of drinks for my family. Really enjoyed my birthday and the staff were lovely! Defiantly recommend

Staff were pleasant. Food not very nice. Was bland and tasteless. Probably wouldn’t visit for food again. Nice place so would probably go for a drink

The recent review “Halcyon Days” submitted by my husband had a timing error. We arrived at 6:40 and ordered 6:45.

New to the area and this is now our new local

The menu was new, recently returned from holiday and as we usually use this pub once a week, we decided to call in.

I was in Wednesday tea time, we rang up to book a table of 10 but there was already 2 party’s of the same amount booked and got told we could just come in and chance it and luckly we got our table! The young girl on the bar was very helpful and patient with us (I think she was called Amiee) as we had a lot we wanted ordered, although there was a lot of things off the menu that they didn’t have she mixed things around and tried her best to give us what we wanted! The lady serving us was lovely, she tried her best to get everything out all together, she was very friendly and made us very welcome! Safe to say our little girl had a very good birthday! X

Cant fault this place for service and value for money. But the food is very lacking. Often come here and there is always something missing from the menu. Steak this time so a lot of dishes were not available. The sausages were burnt and not edible.

Had the most amazing steak and my partner really enjoyed her loaded chicken strips, meal was perfect, staff were lovely, waitress was so polite, think she was called Lisa, she was ran off her feet but still had time to check up on us and made us feel really welcome! First time coming and will defiantly be back soon!! Thank you for a lovely time!

Amazing staff, food, drinks and prices! Quite regularly come in and never had a bad experience! 100% recommend💖

Nice food, with a good selection. Service was fantastic with the kids being given little crayons and colouring sheets. It was a Saturday and busy but didn’t wait too long. Would definitely come back.

We used to frequent the Prince of Wales regularly, but the old landlady made the atmosphere terrible, so we stopped going. We then heard she was leaving and the pub was being renovated. Friends went on to tell us that the food was now lovely after the renovation and the atmosphere had improved greatly, so we said we'd visit.

Me and my mates always go here very nice atmosphere, lovely food and good choice of drinks , normally enjoy going into to watch the football too

Popped in for a pint and left after not being served for 15 minutes. It seems the locals being loud at the bar and swearing gets them priority. Fair enough we don't go in often but it's definitely gone downhill. Won't be back in a hurry, there's plenty of other choices.

Decent cheap steak and ok selection of drinks. I had a dipped steak and it was nice. Nothing much to write home about but an ok chain pub.

I cam here with my partner recently and the food was great. It was easy to get a drink and everything was really well priced. The service was great. We go here a lot and it never dissapints.

Went to the Prince of Wales a few nights ago for food and a few drinks with a few friends. Had seen the pub had been refurbished looking new and fresh the bar staff were really helpful and friendly great service will defanitaly be returning

5 in party burgers were buy one get one free, we all had a variety from scampi, burgers, steak, chicken, a little wait on food but not overlong also a wait at the bar for drinks could do with another pair of hands at bar, waitress was excellent clearing table as required 3 of us had sweets not a big choice but were good, only thing was when you got bill there was just the total price on it nothing itemised I emailed green king and they said that when you order they should ask if you require an itemised bill and they will give you one no problem really good night and the waitress got a nice tip thankyou

When for BOGOF Burgers. Prior to ordering asked if there was a wait, told 'Chef said no' by the only other server. ordered two burgers with special dietry requirements (no slaw, cheese, etc nothing life threatening). 40 minutes later food arrived (after asking member of staff after 30mins) with incorrect fries (paid for upgrade fries). Shambles from start to finish, shame sober customers have to sit next to drunken (non eating) customers and foul language is not what I wanted to hear during my meal (more drinkers than diners )The POKER night set up representative swearing that his tables were not cleaned!Filled out company feedback but guess that goes a wash! avoid on a tea time