Pret A Manger in South Gloucestershire

Absolutley disgusting customer service. Staff replenshing shelves barged in front of us while we were looking to select from shelves. Staff behind counter were incredibly incredibily rude. I have never experienced the like before. I use to be a loyal customer of Pret - no longer!

I am never going to a Pret again! Overpriced coffee and cakes covered in flies! When I brought the flies on the cakes to the attention of the staff, all they could do was laugh!

Worth the subscription - I'm based 10 minutes away from the Mall and often pop to Pret to get out of the house! Often quite busy but always manage to find a seat

Two flat whites perfectly brewed, and presented in disposable cups (Recyclable?). Very tasty and together with two fresh pan au raisins it made a welcome treat for mid morning. The staff were very busy but coping well with the morning volume of customers. Seating available outside and inside.

Came to the mall today and decided to have a coffee and both mine and my partners stone cold I went back into the shop to complain and response by a lady in the shop said we are short staff so I replied that’s not my fault and she said it’s not our fault Either not even a sorry we pay the money for the coffee and it isn’t cheap And this is a service that we get disgraceful they need to step On customer service