Based on 24 opinions finded in 1 websites
Based on 24 opinions finded in 1 websites
Nº 372 in 703 in South Gloucestershire
Nº 63 of 107 Other cuisines in South Gloucestershire
Opinions
Absolutley disgusting customer service. Staff replenshing shelves barged in front of us while we were looking to select from shelves. Staff behind counter were incredibly incredibily rude. I have never experienced the like before. I use to be a loyal customer of Pret - no longer!
Chris H . 2024-02-11
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I am never going to a Pret again! Overpriced coffee and cakes covered in flies! When I brought the flies on the cakes to the attention of the staff, all they could do was laugh!
jane142018 . 2023-10-28
MORE AT TripAdvisor
Worth the subscription - I'm based 10 minutes away from the Mall and often pop to Pret to get out of the house! Often quite busy but always manage to find a seat
Paris . 2023-01-16
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Two flat whites perfectly brewed, and presented in disposable cups (Recyclable?). Very tasty and together with two fresh pan au raisins it made a welcome treat for mid morning. The staff were very busy but coping well with the morning volume of customers. Seating available outside and inside.
ColboySomersetUK . 2022-10-03
MORE AT TripAdvisor
Came to the mall today and decided to have a coffee and both mine and my partners stone cold I went back into the shop to complain and response by a lady in the shop said we are short staff so I replied that’s not my fault and she said it’s not our fault Either not even a sorry we pay the money for the coffee and it isn’t cheap And this is a service that we get disgraceful they need to step On customer service
Derek W . 2022-06-05
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69 Opinions
Excellent breakfast freshly cooked and perfect … the staff were good and we had very little time to wait for our order to arrive Super coffees as well
110 Opinions
What a wonderful experience, food was amazing, everything cooked to perfection, starters, main courses and desserts, great service, ideal ambience and such amazing staff, all smiling, polite and super efficient. Prosecco on arrival was a lovely welcome. Favourite member of staff; Joe, lovely young man. Live singer. 15/10 thank you, can’t wait to do it again!
17 Opinions
There are, arguably, two reasons to visit Downend. One is on a summer’s afternoon to watch Downend CC play cricket with the bar in full swing and plenty of boundaries being scored as the ground is relatively small; the other is to pay a visit to Melanie’s Kitchen. This delicatessen shop is a positive cornucopia of cheeses, bakery items, biscuits, chutneys, artisan breads etc etc. The man who serves at the cheese counter (who I assume is not Melanie!) is a fountain of knowledge on local cheeses and knows all of the local cheese producers, when their cheeses are at their best and is happy to provide advice to ensure that you will leave well satisfied having enjoyed a sensory and culinary experience second to none. It’s full marks from me.
18 Opinions
Watch out for the excess car parking charges payable at the till on your way out if you dare to get comfortable and have more than one drink. The toilets were utterly disgusting. I definitely would not recommend this place.
36 Opinions
We went to cafe before doing shopping. Limited brunch menu. Good quality toasties and various pastries, muffins etc. Coffee ok. Not the best. Generally clean. Pleasant no-nonsense staff. A few tables outside for those with dogs.