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Score
OpinionsNoteTripAdvisor243.8

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Absolutley disgusting customer service. Staff replenshing shelves barged in front of us while we were looking to select from shelves. Staff behind counter were incredibly incredibily rude. I have never experienced the like before. I use to be a loyal customer of Pret - no longer!

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Chris H . 2024-02-11

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I am never going to a Pret again! Overpriced coffee and cakes covered in flies! When I brought the flies on the cakes to the attention of the staff, all they could do was laugh!

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jane142018 . 2023-10-28

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Worth the subscription - I'm based 10 minutes away from the Mall and often pop to Pret to get out of the house! Often quite busy but always manage to find a seat

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Paris . 2023-01-16

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Two flat whites perfectly brewed, and presented in disposable cups (Recyclable?). Very tasty and together with two fresh pan au raisins it made a welcome treat for mid morning. The staff were very busy but coping well with the morning volume of customers. Seating available outside and inside.

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ColboySomersetUK . 2022-10-03

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Came to the mall today and decided to have a coffee and both mine and my partners stone cold I went back into the shop to complain and response by a lady in the shop said we are short staff so I replied that’s not my fault and she said it’s not our fault Either not even a sorry we pay the money for the coffee and it isn’t cheap And this is a service that we get disgraceful they need to step On customer service

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Derek W . 2022-06-05

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