Based on 418 opinions finded in 1 websites
Based on 418 opinions finded in 1 websites
Nº 214 in 477 in West Berkshire
Opinions
Got to the hotel and the reception staff were extremely polite and just lovely to talk to, the check in was simple. Our room was very clean and made up well. We have had such a nice stay here and will definitely be coming back again. Absolutely nothing to complain about it was a lovely surprise. Ate at the pub next door which was also nice.
Ashton Stocker . 2024-11-15
MORE AT Google
Lovely clean room with comfortable bed. Then when opened bathroom door the smell of damp hits you. Obviously been a leak or still is a leak as bottom of door and along shower tray very mouldy looking. Great breakfast at the Old Bell.
john . 2024-11-14
MORE AT Google
Great comfy beds, good space in rooms, walls a little thin as I could hear snoring, phone alarm and someone having a wee but the rooms are good! Good parking just watch out for the roads prior to the hotel as they are narrow with sharp corners.
Danuta Morgan . 2024-10-31
MORE AT Google
Friendly staff and good location as it’s away from busy roads and areas. Quiet and peaceful for good sleep. Team were lovely and friendly. Rooms were clean and comfy as per usual with a lot of the premier inns. Would stay here again.
Mohammed Mostakin . 2024-10-20
MORE AT Google
Nice and quiet hotel tucked away in the countryside. That means it is quite cheap and good value. Food is in the pub next door. Great that it is table service for breakfast (and not a buffet). Bad that there is one domestic toaster so expect to queue for toast which on a busy day is a nightmare.
Nicholas Sheehan . 2024-08-23
MORE AT Google
Very helpful and friendly staff - especially Mabel! Quick check in process, clean room, great rural location, lots of parking - would recommend!
Amy Jopling . 2024-08-19
MORE AT Google
Okay, so the place looks a bit tired room 11 had a musty smell to it room 10's bathroom door was rotten at the bottom probably caused by the design of the shower tray and screen Breakfast cooked to order, felt this was just average and not as good as other premier inns I have frequented It was convenient for our visit, with plenty of parking available Friendly staff
Sven . 2024-06-19
MORE AT Google
Spent one night at the Premier Inn. Staff couldn't have been more helpful. Brilliant service. We had an evening meal and breakfast next door at Old Bell Inn. Evening meal was delicious. Staff pleasant, respectful and very helpful. Breakfast was satisfying and set us up for the day. Will use again when visiting in the area.
Ian Mossop . 2024-06-07
MORE AT Google
Friendly and helpful staff. Clean fresh rooms. Review for Adeline :)
Mark Sherlock . 2024-05-22
MORE AT Google
What a wonderful well run hotel, I believe the manager was called Malcolm. From the welcome when I checked in , I felt that the team here was a credit to Premier inn. I very rarely leave reviews but felt that I should make the effort this time. Keep up the great work 😎🛠️
Cupid Stunt . 2024-04-19
MORE AT Google
Loved this place and the restaurant next door. Excellent service and rooms, lots of free parking. Breakfast was excellent.
Terri Lyndon . 2024-03-18
MORE AT Google
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886 Opinions
Have always loved this place, but a recent trip for a group of 10 was quite a let down. Service to our side room was very slow, numerous issues with food (everybody who ordered steaks/burgers commented on how oddly overcooked they were-steak was ordered med-rare but not the slightest hint of pink present, not great when charging £35 for a steak. Pasta portion hilariously small, and fries portion laughably stingy). Drinks were also an issue (beer flat, cocktails served as 90% froth if you were unlucky enough to get the bottom of the shaker-these are £13.50 and we were surprised the waiter had the brazeness to put these infront of customers! One of the "replaced" cocktails still found its way on to the bill twice!) We did not complain about all of the above, as it really ruins the vibe of a celebratory meal. Having been here 15+ times, ive always recommended it for its upmarket feel, great atmosphere and attention to service. It was a genuine disappointment.
179 Opinions
Raw randomly chopped vegetables mixed with few cuts of beef. Thai food must be full of spices and fish sauce but used rocks of salt sprinkled on everything even the rice! Nasty food, not even suitable for my dog. And restaurant has a foul stench smell of wet socks