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3.0

Based on 105 opinions finded in 1 websites

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Nº 675 in 748 in Harrogate

Nº 142 of 149 Other cuisines in Harrogate

CUSTOMERS TALK ABOUT DISHES WITH..coffeepaninibacon
Score
OpinionsNoteTripAdvisor1053.0

comment_iconOpinions

Lovely lunch, we had baked potato, soup, panini and chip. All food was very tasty. Great service. Would definitely return and recommend.

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408clairel . 2024-08-06

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I visit Prego regularly and always have an egg & bacon sandwich which is reliably very tasty. Last Friday my passport dropped out of my bag, and I didn’t realise I’d lost it. On Sunday I got a call from Prego saying a customer had found it, and handed in. So thank you to that anonymous cafe goer, and a massive thank you to Prego for calling me. I’ll be back😊

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Christopher N . 2024-07-23

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A lovely smiley lady from the kitchen who brought out our food was very nice and bubbly. Sadly the front of house staff were not. Need to do a swap and have the happy lady out front as she was great with customers.

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Ctudds . 2024-07-20

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Whilst enquiring why some cakes were labelled vegetarian and not others. (Aren’t all cakes vegetarian?). I was told that he couldn’t be bothered to answer me and to go elsewhere. So very unwelcoming. Had a very nice tea cake at another more welcoming cafe.

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Dairy Free campaigner . 2024-05-29

MORE AT TripAdvisor

Unpretentious location but decent coffee and excellent cakes. Quick service by friendly staff. Sat outside and enjoyed the Spring sunshine.

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BRIAN Y . 2024-04-01

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Gorgeous cafe!! We both had hot chocolates and toasties with chips all really nice. The cakes we had were amazing (chocolate orange, lemon) we actually took a 3rd piece home. Great service too, couldn’t be nicer to us :)

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Emma F . 2024-03-02

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Called in for, the place was empty and we chose a table for 4 that said only for 2 or more, thankfully we were allowed as three of us! Never seen that before, especially when no customers?? Ordered the panini, sandwich and toastie. All well filled and very tasty, had the excellent flat whites and fabulous beer for one of us. Very reasonably priced with good service. A previous review mentioned the toilets in the grubby basement, they are terrible. A geyser for hot water, not been updated since the 60s ?

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Discerning Diner . 2024-01-30

MORE AT TripAdvisor

Lovely small quiet cafe. Very friendly and quick service. We came twice, I tried the spiced parsnip soup and the leek and potato soup, both were lovely. I told the staff that I am coeliac and the accommodated accordingly. My boyfriend had the cheese and ham panini which he really enjoyed. All very well priced

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sophiajaner . 2024-01-21

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The title says it all, the toasties are made with proper bread, thickly cut and presented rusticly but that is the way I like it. The soup is so thick that you almost need a knife and fork to eat it.

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DavidW905 . 2023-12-29

MORE AT TripAdvisor

Coffee and panini were good, the atmosphere was tense as the male manager was very rude to the waitress throughout our visit , she was very pleasant and credit to her for keeping her cool , maybe he needs to enrol on a customer service course.

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melanie A . 2023-12-28

MORE AT TripAdvisor

We are residents of Harrogate and visit this cafe regularly. We love this cafe and the food. The owner runs this cafe very efficiently and has to in these challenging times for all small business's. There are many cafes now in Harrogate but this remains top of our list.

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robert p . 2023-09-29

MORE AT TripAdvisor

AVIOD!!! VERY RUDE OWNER SHOUTING AT ME TELLING ME WHERE TO SIT. WE WERE NOT ALLOWED TO SIT NEXT TO THE WINDOW. I DID FEEL VERY EMBARRASSED AND UPSET. SHOCKING PLACE. NEVER AGAIN.

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Inga K . 2023-09-23

MORE AT TripAdvisor

Had lunch here on a busy Saturday lunch service. We had toasties and sandwiches. Very tasty, although I couldn’t taste lemon in the lemon chicken mayo sandwich. Neither the less it’s was an enjoyable lunch.

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VikingV19 . 2023-09-17

MORE AT TripAdvisor

Excellent sandwiches and toasties. Good service and prices. Reasonable quiet and well priced. Excellent location and very friendly.

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chrispK157OM . 2023-08-31

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Sat outside in some rare sun this summer, but to summarise is was pretty expensive for an average coffee (despite enjoying the sun!). Lovely outlook onto a nice park though.

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Robbyarris . 2023-08-07

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The majority of reviews speak for themselves about this cafe,called in for first time,The owner? Lacks decent attitude the food is very average,The cheese scones are the worst I've ever tasted and are too light(must be a useless cook that created them),The seating is worn out,The toilets are down old cellar steps into a back yard affair.The only gleam of Aspiration is the Beautiful front view onto Gorgeous Montpellier and the latte,s are tasty.But as previously said by others The Harrogate cafe choices are vast so avoid Prego

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big_rog1 . 2023-07-09

MORE AT TripAdvisor

I an sure this review will illicit an umpleasant reply but the owner of this cafe is rude and arrogant.Visited with friends over from Australia,service with a scowl not a smile!Unpleasant atmosphere as he glowered at us whilst we decided what to eat.Food and coffees were good which makes his attitude all the more ridiculous. Many more cafes in this area with lovely smiling staff and genial owners,avoid this one!

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Rosewater189 . 2023-06-14

MORE AT TripAdvisor

Super rude owner/manager who told me off and continued arguing with me (bearing in mind I’m 8 months pregnant) for simply moving two tables closer together. This was to accommodate seating for my disabled uncle and auntie. I was dumbfounded by his abrupt and aggressive attitude: a completely inappropriate way to speak to customers… But from reading the other reviews, this sounds like a common occurrence. Even on this app, he can’t cope with any criticism, and has to retort with defensive, hostile comments, which is very indicative of his real-life behaviour. He needs to exercise some self-awareness and realise he is the common denominator, before jumping to the conclusion that his customers are the problem. Avoid avoid avoid.

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Natasha H . 2023-05-27

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I honestly can’t believe some of the reviews on here. We come to Harrogate at least 4-6 times a year and always make a point of coming here for breakfast. Fact - the coffee is always hot and tasty (and we love coffee). Fact- the bread is from a local bakery (as are the gorgeous vanilla slices), Fact - the bacon is thick cut and from a butchers , you can simply tell it’s not supermarket stuff. We like our bacon very crispy, it’s always been cooked very well. Fact - the eggs are good quality and cooked very nicely however you have them. Fact - the fridge is always stocked with a variety of cold drinks and a nice juice for breakfast. Fact - we have always found the owner to be pleasant and have shared little jokes from time to time ( we find if you are pleasant to people and talk nicely to them then they usually reciprocate). Fact- the decor is nice, we like the exposed stone walls and on warmer days it’s nice to sit outside at one of the little tables. Fact - the tables are cleared and cleaned down quickly after each customer.Yes, there are signs on the larger tables saying two people can’t sit there but this is a small place and the owner needs to maximise the space so we understand the need for this, why should he have to turn customers and custom away because of the thoughtlessness and greed of others, it never ceases to amaze me why couples will walk past a table for two and take a table for four+. We think it’s good value for money and will be in Harrogate for Spring Bank holiday and will certainly be heading here for breakfast - fact!

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samanhah . 2023-04-30

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If you expect a decent pot of coffee or in our case a tasteless very poor quality expensive Latre which tasted like it was made with water and not milk, then try this Cafe you will be seriously disappointed by the lack of quality. How anyone can make such a disaster of making a Latte. And the manager who seems to think he is doing the customer a big favour by selling rubbish. Plus his manners are seriously diabolical. They were none existent. My goodness give this place a wide berth, I would expect better quality in a town like Harrogate. I'm seriously glad we didn't try the food looking at previous reviews of this poor quality establishment. Should have thought better with an empty cafe as we walked in. But Never Again...

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davecD1320FD . 2023-03-30

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I always have the same sandwich, cheese & tomato on brown bread. I don’t know what the negative comments are about, I have always found all the staff really friendly, but why would say 2 people want to take up a table which is meant...

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Hitchen . 2023-03-21

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Called in here to get out of the rain on a recent Saturday morning. Really disappointed to be served an overpriced and incredibly low grade breakfast. If you’re going to charge £6 for a cheap bacon sandwich on stale supermarket bread, at least offer some...

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jamiel582 . 2023-03-03

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What a terrible experience. We arrived and we’re allowed to sit after a short abrupt interrogation as to number of people (4). We looked at the menu and chose our dishes. No waiter/ess service was given so we approached the counter. After ordering bacon sandwiches...

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P5706RVianb . 2023-02-26

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Always call here when we visit Harrogate, service been good and breakfast sandwiches good, also I asked for my americano to have less water and he explained how they made it and it was very satisfactory, negative reviews seem based around room for pushchairs and...

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jk882 . 2023-02-25

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Me and my Wife stopped here for a bite to eat on a recent trip to Harrogate. We really enjoyed our food and drinks. I had a Panini and my wife had a toastie and we both had a pot of tea and for the...

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MrRugg . 2023-02-13

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I did wonder why the owner gave us a funny look when we walked in with our pram. But after reading all of these reviews, it makes sense. Children are not welcome here. No high chairs. I asked which menu was being served as it...

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KAtherton2022 . 2023-02-13

MORE AT TripAdvisor

We stopped here on the way to the park. Friendly staff. Service was good. Reasonably priced.Good location. Would visit again.

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Sarah R . 2023-02-04

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We were recommended this place by a close friend. But after reading some reviews we were left in two minds. We decided to bite the bullet and went yesterday morning. It couldn’t have been any better!!!!! From walking through the door to leaving the owner...

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721louiseb . 2023-01-29

MORE AT TripAdvisor

Great food always consistently fresh Great location The staff are engaging, chatty and professional Love supporting local

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Sarah L . 2023-01-11

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Just been for a nights stay in Harrogate and ended up in Prego for breakfast/an early lunch. I am glad I didn’t read the reviews before I went because it would have put me off and we would have missed out on what was a...

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E8413FJane87 . 2022-12-10

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Don’t go here if you have a baby or toddler in a pram. We will never know if the spare tables were booked out or not, but after entering a member of staff (owner?) immediately walked up to us and said ‘no, no prams allowed’...

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emmabN746BL . 2022-11-13

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If you have children don’t go here. No child’s menu. Owner no idea what hospitality is refused my grandson beans on toast saying if was breakfast and had finished. Not child friendly and somewhere I will never go again

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D5197OScarolynk . 2022-10-22

MORE AT TripAdvisor

Also does take out sandwiches and soup which is great when you need to grab a work lunch. Would recommend calling ahead as always busy!!

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SarahBeeMakeup . 2022-10-20

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Four of us wanted to drink a coffee together outside but were rudely told the tables were only for two people so we went somewhere else. We went to Heal around the corner and would certainly recommend it. Lovely place lovely staff and felt very...

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Wander778317 . 2022-09-23

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Before I was even able to step in the door I was turned away as I had a pushchair, I was told it was too big and the cafe was unable to accommodate me and my newborn. There was at least 5 tables unoccupied at...

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651stephw . 2022-09-04

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I called in this morning for a coffee. I felt very unwelcome at this cafe. The man who served me really needs to take a course in customer relationship management. He seems extremely grumpy. Nothing very specific, just no acknowledgement to me as a customer...

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NellieTour . 2022-08-13

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Came to Harrogate for lovely weekend break with my husband. Came across this nice cafe and decided to go in for a lunchtime bite to eat. It was extremely windy outside so we decided to sit inside on a table in the window only to...

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Lynn5784 . 2022-08-07

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Wanted somewhere for breakfast on a Sunday. Wandered around Harrogate on a Saturday after a long walk - Kings Road, Cold Bath Road, Parliament Street. Found this delightful cafe and the lady offered to save us a table. Next morning we went and had a...

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johnboySheffield . 2022-07-25

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Found Prego by chance during holiday and liked the look of the place. Plenty of charm and character inside and out, and a good respite from the sun and heat. Service was quick and efficient, and staff were friendly and helpful while we were there,...

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Iain M . 2022-07-25

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Out dogging with Woody, times it to break for a sandwich in the middle. Table outside in the sun, freshly made sandwich, a glass of blush and a pint of IPA. Forgot to take a snap, but it was jolly tasty. And Woody got served...

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Mike N . 2022-07-07

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Lovely little cafe where I enjoyed a tasty toasted tea cake. A dog friendly place which has a great selection of coffees too.. The atmosphere and service was great.

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c_l_mort . 2022-07-02

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We tried to sit at a table for two even though we were three people, by pulling across an extra chair. We were told to leave the premises by the owner even though there was plenty of space. I have never known such rudeness and...

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peneloper588 . 2022-06-25

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Called in today for for 2 sandwiches to takeaway, £4.50 each, but you would expect better from a petrol station for half the price, very basic supermarket bread, and pre-made cheap filler used. Menu stated came with salad, this was nowhere to be seen. Both...

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davidhS8906YX . 2022-06-03

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If it’s the same owner guy from last year he’s either been on a customer service course or had a charm jab. We found him very helpful and pleasant. He was a bit stressed as it was very busy and like a lot of places...

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NickCustom . 2022-06-02

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I came to get a cup of tea and they had gluten free carrot cake which was delicious. Very friendly service. Would recommend

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catherinecQ7665GX . 2022-04-27

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Great little cafe, particularly on a sunny day when you can sit outside on the pavement and relax with the busy passing of people. There aren’t many tables outside, and indoors is rather small too, so it gets busy early on, but everywhere is clean...

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stevebintley . 2022-04-24

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This cafe has been hosting our ladies coffee mornings for nearly two years it’s been great,staff and owner are lovely and friendly and will do anything to make us welcome,as a large group we have been unable to come due to Covid but slowly getting...

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167ilonac . 2022-03-12

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Had an ok lunch, home made soup, hot and tasty. Vey disapointed about the cleanliness of the ladies toilets, as the tiles plastic windows and flooring was covered in mould and needed a good clean. Mentioned it to the man running the bar and he...

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Go555467 . 2022-02-07

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Absolutely lovely place. Reasonable prices for delicious food and very friendly staff, nothing was too much trouble.

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eloisew888 . 2022-02-06

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Rude manager immediately turned away at door as we had push chair Plenty of space but treated us like an inconvenience

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A8093YAannaw . 2022-01-30

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Lovely homemade food and excellent service! We called in when passing, and so glad we did. This is my first TripAdvisor review, but prompted by the ridiculous 1 star reviews from others.

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mikerD5188JR . 2021-12-18

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Lovely homemade food. Great selection of savory and sweet treats. Specials board. Friendly. 3xcellent service and so well priced. Found by chance and what a find. Will definately return.

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Janet C . 2021-12-18

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The owner of this cafe is incredibly rude, Spend your money elsewhere!! He refused to serve us as I just wanted a glass of water with my cake

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Lauraemshaw . 2021-12-12

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Cannot understand the negative reviews. We had a really lovely panini and coffee and it was really busy so lots of other people obviously liked it as well. The owner and staff were all friendly and service was good. Can really recommend for light/snack lunch.

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Mickletonians . 2021-12-12

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Popped in here for a quick coffee and cake, at around 11am it wasn't busy and we were directed to a small table for two. There were plenty of larger tables free but they all had a sign on them saying "only for three people...

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John O . 2021-12-03

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Everything I have read since my visit about the owner's rude behaviour towards customers is true. Unfortunately food did not make up for the owner's rudeness either.

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Jeanjarvis61 . 2021-11-16

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Called in for lunch when visiting Harrogate. Good choice of lunch items, opted for a panini - very tasty. Service was good, staff welcoming.

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Bluesboy52 . 2021-11-07

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This cafe needs to close down for a deep clean ASAP!! The toilets (located down a dirty staircase in the cellar) were absolutely FILTHY!!! The toilet freshener may have masked the smell, but the dirt & filth on the walls and floor was unlike anything...

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RHS202020 . 2021-10-27

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Unfortunately I had to check one star - I would have preferred to give zero. I have been to this cafe before for a takeaway coffee which was OK but the baked goods were poor. I went again recently as I was looking for somewhere...

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gemmabwb . 2021-10-18

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If ever there was a misappropriation of a name this is it . The owner made no attempt to give any form of acknowledgment when I placed my order . He then forgot my side of fries , when this was pointed out he came...

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guyv328 . 2021-10-10

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If this place was as bad as the reviews say then it wouldn’t be as full as it was today . We managed to get a table outside which is when I started to look I horror at the reviews… who was this ogre owner...

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Dreamer33429438643 . 2021-10-09

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Food was absolutely appalling, when it arrived the egg was barley even cooked, we then asked for the egg to be cooked for the last snatched the plates from us in disgust, the owner then shouted out in the middle of the cafe, we do...

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ellemaef . 2021-10-05

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We really enjoyed sitting outside with food and drinks. Tables were spaced well outside. They had a range of light meals and snacks and cakes. We chose from the menu and then changed our minds once we saw what cakes were on offer inside. I...

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Karen F . 2021-09-24

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Didn't have a meal but great place to sit outside for a coffee in the Montpellier area .Number of coffee shops in the area.

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PFogg7 . 2021-09-18

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Prego, in Italy really means ‘you’re welcome.’ Sadly in Harrogate at this cafe, they don’t understand the meaning of the title. It’s a total misnomer. From the outset the owner/ manager was just rude and ignorant, not even acknowledging my presence as I waited patiently...

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Judith P . 2021-09-09

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Manners cost nothing, but the owner of this cafe obviously doesn’t realise that. We’ve never come across such rudeness or aggressive attitude. I hardly ever complain, but this was atrocious!

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265raew . 2021-09-08

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Rude, Arrogant Owner / Manager. I would not support this business. He does not look his customers in the eyes and just barks at you when you try to place your order. What an attitude ! Sooo Aggressive 👎

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JayceeHampshire_UK . 2021-08-26

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We popped in for brunch on spec and we hadn’t read any reviews on this place. You have to go to the inside bar area to place your order with a chap who I assume is the ‘grumpy’ manager… but he seemed to be perfect...

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Richard O . 2021-08-25

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Despite there being only one other table in the cafe occupied we were told that we had to sit on one of the tables for two. I went up to order, greeted by a lady with a sullen expression like she didn’t want to be...

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Lisxo . 2021-08-24

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Arrived in Harrogate and looking for a quick lunch. Couldn’t have been more disappointed - seriously rude manager guy, unfriendly staff in general. Sandwiches - bread was stale, lemon chicken only tasted of Mayo. Would never go back - sure there are plenty of better...

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SeeitBelieveit . 2021-08-18

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Stopped off here for lunch whilst visiting Harrogate. Lovely little cafe bar with outside seating which we took advantage of on a beautiful sunny day. Lovely food. Friendly service. Well worth a visit.

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Clayton1967 . 2021-07-27

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Owner miserable. Plenty of other cafes. Noisy outdoor setting. Basic food not fresh. Service without a smile.

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Martin H . 2021-07-18

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We had jacket potatoes. One with tuna the other with cheese. Substantial meals. Clean & Covid conscious. Will call again thank you.

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Alan A . 2021-06-28

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What a place!! So many signs saying what you should and shouldn’t do - unbelievable. Really aggressive owner and assistant, however the young girl who served us was very polite. He barked at so many people who simply asked for a table it was embarrassing....

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Duncansmum1 . 2021-06-20

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Cosy cafe, hard working staff but busy so service can be slow sandwiches pre packed and then heated , Tastes ok nothing to note Prices slightly high fir what we had

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Sparcs07 . 2021-06-19

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I was surprised by the negative reviews certainly not our experience at all. All the staff were welcoming the food was great and it was very reasonable. Not only that it is dog friendly!

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jacquelinegL9389OS . 2021-06-06

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Lovely little cafe in the Montpelier Quarter. Partner had cheese and tomato toasties. I had baked potato tuna and cheese and a huge bowl of delicious French fries.. You are allocated a table. No need to book and served at the counter. Has a huge...

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190nellac . 2021-05-28

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Wish I could do a zero score review. AVOID AT ALL COSTS. Zero evidence of mask wearing. Absolute contempt from any level of social distancing or PPE. In particular when asking cash or card. When I asked card, it was to his annoyance to have...

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789kayleighs . 2021-05-27

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This place is ruined by the horrible man that seems to run it. The service was pretty poor when I visited, and when an elderly customer commented on this in a lighthearted manner, the presumed owner shouted at her to leave, saying he wouldn't serve...

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seml120 . 2021-05-10

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A friend and myself, both elderly local ladies, met at Prego for the first time. My friend went inside to order and was a long time. I was about to go inside and see what was happening when she appeared, annoyed. She had been ignored...

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P921QWbabraaa . 2021-04-28

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I love this cafe. Always friendly and just what is needed in terms of food and drinks. Friendly service and a couple of good draft beer options too!

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995guys . 2021-04-23

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Arrived at 8:50am for a coffee & lite breakfast bite with two colleagues. A sign inside the entrance door said “Welcome, please come in” but the door was locked. A grey-haired gentleman was inside working & could see us waiting outside, but gave no reaction...

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David P . 2021-04-14

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Popped in so my daughter could use the bathroom as there is hardly any toilet facilities in the area. The owner wasn't very welcoming and rudely said well you have to buy something aswell as using the toilet. I said yes I will do as...

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Mrslal1 . 2021-04-12

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Loved it. Very polite staff. Exactly what we expected, if you are a reasonable human being, who understands that everyone is human, you will love this place. Please ignore other reviews as only written by people who are a bit removed from society.

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T7886KYsamp . 2020-12-23

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Despite the rude comments the owner has always been great with me and the work team. He is very accommodating

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Hollie12346 . 2020-10-28

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I have just visited and tried to get a bit of lunch in prego cafe on montpellier. I had my 6 month old with me in the pushchair. After standing outside for 5 minutes waiting for the member of staff to get off the phone...

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lyndsey3420 . 2020-10-09

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We looked for a place for breakfast in Harrogate after having a fabulous night out the evening before. We came across Prego and on the surface it appeared exactly what we were looking for. It was a fresh morning the sun was shinning and there...

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vetrw . 2020-09-27

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We ate breakfast here twice. It was a good, basic cafe. The staff happily made me an off menu gf breakfast sarnie. They have a track and trace diary which you fill in before you are served. The tables are well spaced. My only concern...

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Tynedale_traveller . 2020-09-20

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What a lovely cafe! Firstly the staff are delightful, so friendly and welcoming. With the world of COVID going on there is a simple track & trace, everyone is spaced out, hand sanitiser when you arrive - all very professionally done. We had breakfast here...

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Emily_SouthYorkshire . 2020-09-18

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A super cafe surrounded by great independent shops. We stopped for coffee, chicken/lemon mayo sandwich and chips and ate outside. Good quality food, great coffee and pleasant helpful staff. Didn’t have a cake this time but the selection looked good and I’ve earmarked strawberry tart...

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DebbieNice . 2020-09-12

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Visited August Bank Holiday Monday this delightful cafe bar opposite the hotel we were staying in. They had everything In hand and provided a safe environment to eat in or outside,.plenty of cleaning and wiping down of tables and chairs. staff were friendly and attentive....

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Markcaine-grierson . 2020-09-01

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First glance a cosy little cafe but inside not so covid friendly. My main problem with this establishment is that there is a man sat at the end of the bar, who you actually pay for your food and drinks, and it is impossible to...

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Julie S . 2020-08-26

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I’ve been running my ladies coffee mornings at the cafe,November will be two years the owner and all the staff are amazing they will go out of their way to make everything perfect for us as I have over 23 ladies at some of the...

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167ilonac . 2020-08-22

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Stopped off for a late breakfast, social distancing measures outside as tables spaced out but inside, squashed & cramped, more tables than walking space available for the poor waitresses who have to suffer the grumpy owner. Food nice but overpriced.

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nicmac1405 . 2020-08-22

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Very dog friendly they brought out a bowl of water. The owner was also friendly. Good coffee and carrot cake.

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baibureh987 . 2020-08-09

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Buyer be ware - NO government savings scheme available at this cafe. Friendly as long as you follow the rules and do not ask to many questions regarding your order. Borders on bad for COVID management - hand sanitiser at the door only and that’s...

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K D . 2020-08-05

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Nice coffee shop in a handy location in town. The coffee was really good and we had a nice chicken panini and prawn sandwich. The staff were helpful and accommodating.

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stuarta698 . 2020-08-03

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The owner’s forthright manner borders on downright rudeness. The lemon drizzle cake was heavy and tasteless. I won’t be going back.

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jacavallo . 2020-07-25

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Please please make sure you visit the Prego cafe if you are in Harrogate. The owner is the most bad tempered man you will ever meet. Like a Basil Fawlty crossed with Jabba the Hut. If there are two of you then first sit at...

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PeterQ10 . 2020-07-25

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Looked nice from outside so gave it whirl Rather over priced, the Panini's were very bland and already made up wrapped in cling film in the fridge Didn't like the way the lady on the till at the end of the counter just sat there...

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Kingfisher100 . 2020-02-28

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