Poppins Restaurant & Cafe in Southampton

DO NOT COME HERE UNDER ANY CIRCUMSTANCES. I don’t ever give bad reviews but I came here with my mum and this was the worst food we’ve ever had. I had American style pancakes and what I got served was an absolute atrocity. I would be too ashamed and embarrassed if I had made that and wouldn’t dare serve it up to a customer let alone charge money for it! I just would not do it! The whole thing had evidently been microwaved which made the sauce taste disgusting, the pancakes looked store bought (looked nothing like the picture on the menu) and the cream tasted out of date!!! My mum didn’t like her baguette either and said she felt sick a couple hours later so clearly hygiene standards are not being met to say the least…. I could cook better than this, I don’t really ever give bad reviews but the food was embarrassingly disgusting and we will never come here again.

Flatwhite a bit milky for £3.20 but good was absolutely fine for the price. Good place to get lunch if you want some classic caff food. Panini was nice with a bit of salad and you get chips for £3.80

Used to be nice. But today was poor. Outside tables filthy and the glass I asked for even worse. With so much competition in the area, you would think they would have it right. There was some form of container by the door and tables that contained litter and stagnant water. Nobody seemed to care.

Quick, polite service, great & reasonably priced food - good portion sizes. Very clean and spacious, nice relaxed atmosphere. Will come again ⭐️⭐️⭐️⭐️⭐️

Always love visiting this restaurant! The staff are always very polite and welcoming. The food is great and there is a large selection to choose from.

Always hits the spot. Friendly . Becoming a bit of a regular

Always so friendly every time we go, very efficient and food is 10/10 😊

Good day ! If you want to eat delicious food and not expensive! Then it's here. Delicious coffee, steaks 🥩 french fries 🍟. Everything is served quickly.

After disembarking our cruise my wife & I were in need of some decent food, having been prior to the beginning of our holiday it just had to be experienced again. We were delighted to be welcomed by a genuine 'hello & good morning '. Both of us had a hearty breakfast and a couple of brews each, it was most satisfying. To finish off a 'Nickerbocker glory'. It was our second visit (as holiday guests from Scotland), but I wouldn't hesitate to highly recommeding the visit for straight forward good quality food with a friendly service. Thank you to the staff for our wonderful start to enjoying Southampton again.

My friend and I sat outside enjoying the sunshine (NB at the moment they're renovating the Bargate so there's a bit of noise). We ordered jacket potatoes (I had prawns and my friend had tuna) and a mug of tea. Blooming lovely. And very reasonable. You order and pay at the counter but they bring your order to you. Very polite service.

Had a lovely breakfast here today with my lovely wife xx Been to 8 of the Poppins restaurants now.

The breakfast burger bap was superb. The prawn salad was great, with a generous helping of large cold water prawns. I would ask for the seafood sauce to be set aside next time.

Had an Easter morning, Mary Poppins (Banana split) and hot chocolate. Not many places open so it was just a random, this'll do visit. It was excellent on all counts. Friendly and efficient staff. Thoroughly enjoyed the treat.

It's always our go to place for breakfast pre cruise. Super friendly staff, great food and service as always

Overall a nice cheap place to eat and drink. Atmosphere was somewhat disruptive due other diners having no disregard for noise and pleasantries for other diners. The manager was also in a spat with an unhappy customer but was made very public to other diners.

Southampton High St branch is the best Poppins around. I’ve been visiting for quite some time now, food is always great, staff are exceptional and make a point of remembering/valuing regular customers. I always have cheese/mushroom omelette, jacket and salad plus a lovely white coffee to wash it down 😉

The worst cafe I have been to. Staff are very rude and just walk away when you try to question them about products. Smoothies came out as a juice, food was bland and really quite tasteless. Food was brought out wrong three different times. To sum up my experience It was poor and certainly won’t be returning.

The restaurant was fairly busy when we arrived, but we were quickly shown to a suitable table. There was a buzz to the atmosphere as the staff worked as a well gelled unit to serve a reasonably well filled place. The service was efficient, helpful and friendly. The restaurant was clean and reasonably comfortable. The food was exactly as described and well to our satisfaction. There was a friendly rapport with the staff which we felt encouraged a return for another visit. The restaurant was plain and a little basic, but not to the extent of feeling uncomfortable. The food was plain fare, but well produced and presented, tasty and enjoyable.

We were first in que when guy said who's first I said we are he ignored me walked past collected girls and seated us we were put at the very back with rubbish and seeing staff eating chucking food to each other I was offered sugar with my drink and they took it away from me had two creepy guys watching us made feel uncomfortable the guy who ignored us was very rude no kids meals I had my 9 yr granddaughter if your not young good looking dont bother going

Please don't waste your money. Breakfast was the worst we've had in a long time - not sure how you can mess up baked beans. The service was really good though and the atmosphere was nice.

Big portion size and great value

Good food always hot and drinks hot too

Ik zal de koffie maar niet beoordelen - die was niet best: smakeloos en waterig.... Ik beoordeel alleen wat mij heel erg boos maakte: het mannentoilet! Vieze, natte vloer rond de hele toiletpot, vieze en natte toiletrand, stank, kapotte handdroger (geen vervangende papieren handdoekjes), loszittende kraan, overvol afvalemmertje.... wat kan er nog meer fout zijn op 1 vierkante meter..... En als het personeel nou zo hard aan het werk zou zijn.... Maar nee hoor, die hadden voldoende lol met elkaar. Gelukkig lijkt de directie geen blaam te treffen, want die zegt dat de hygiëne een prioriteit is. Maar dan moet je dat wel controleren! Van de mensen die met voedsel omgaan verwacht ik zeer strenge hygiënische normen. Corona is best nog wel dichtbij.

The food might be good but we got charged for a large Pepsi max and received a small coke. The waiter tried to push the most expensive meal onto a person with a learning disability. I asked for two separate bills from the start, he said it was fine and we could pay separately at the till, but failed to inform us that there was only one receipt per table.

Every time I have gone here to eat, it is a nice experience and the food is good.

Good menu, very quick and friendly

Great place to eat. Breakfast was as good as it gets. The service is excellent, quick and friendly and nothing is too much trouble. Have previously had lunch/snack here and would certainly recommend it.

I like to go to Poppins Restaurant & Cafe very nice place to go in NJ

Always nice to pop in and have an allday breakfast and cup oftea

We had a lovely breakfast here last Tuesday before Christmas shopping. Very friendly staff, well worth a visit.

Food was nice . Lot of people in there and you have a smoking area out the front with seats . There are a few little nat fly's around so had to keep batting them away maybe something more could be done to help sort that . Staff were helpful and nice . Will go again thanks guys for a nice lunch

Lovely place. Gammon delight steak was delicious. Good prices and super friendly stuff. I recommend to all hungry stommacks 👍🏽✨💪🏽

Amazing food, friendly staff, great, fast service. Family friendly. Highly recommend

Came here due to the positive reviews. My partner left his breakfast it was too greasy and tasteless. I couldn’t finish mine. Despite us both being ravenous it was just not possible to finish it. Expensive for what it is, even if you manage to eat it.

Friendly staff. Lovely breakfast. Enjoyed the environment. Would defo recommend this place.

Ordered via Uber eats the settings weren't very clear so an error was made with the order. When I called to advise this I was told it wasn't their problem and they were very busy and would look to change the settings at a later stage but wouldn't do anything to help. Terrible customer service the food is very bland and the veggie sausages were burnt in one and squashed into the baguette which was a complete mess. The milkshake was homemade but very frothy barley anything to drink. Will never order from here again. Over priced, terrible service and wasn't worth the wait.

Wouldn’t come here again charged you the earth for the food. A kids meal is near enough 8quid the cost of an adults portion. Good thing I asked what was inside of the curry the man brought over a cheap tin of curry and said this is what we serve absolutely disgusting. Not a friendly atmosphere at all. Food was certainly not worth the money. 2 adults with basic meals and a kids meal with drink £40! Absolutely ridiculous won’t be coming back.

Fresh cooked food served by amazing staff, can't fault the place It's one of my favourite places to eat out when i get the chance.

lovely food, very friendly staff.

As a French person, the experience was quite terrible. Not for the service, the staff was quite nice, but the food: it was one of the worst we have ever had. It would worse than what we serve in canteens. However, the price was correct for what we had.

Really good food service quick and friendly

Great place to eat great portions, the staff are nice and friendly and great to help and have a conversation, but nice place to take the friends and family at good value for money

Disgusting service,staff were rude and unprofessional as laughing at customers making them feel uncomfortable and unwelcome also some on the items were missing as I ordered quite a lot with friends Will never be returning Do not recommend

Staff unable to manage a simple order of one slice of beans on toast with a egg.

Amazing service, friendly and very helpful Bacon and egg baguettes , strawberry milkshake Near the centre of town , very convenient and priced well. Two very happy customers And the waitress is very nice

Very nice cafe. The food is very nice!

Nice staff ,nice surroundings most of all great food

Surprisingly good quality food … shame about the overflowing ashtrays.. the team were accommodating as we needed to get out fast. Very clean ladies WC

A Very clean and tidy place, staff friendly and helpful. Food was excellent and plenty of it, though drinks were a little pricey, but with the spacious room for a pushchair and changing facilities for a baby drinks price really didn’t matter.

Had breakfast here yesterday (Sunday 27/08). Asked waitress for slice of toast and beans (on side) for my daughter and she said something about beans on toast, which is what she brought. No I asked for toast, and beans. Toast that you can eat with your hands, not toast doused in beans. Sent it back. I had Spanish omelette which was filled with onions and tasteless. My partner has the breakfast omelette which he said was dry. I had a latte and not sure what on earth it was as it was awful. Couldn't taste any coffee. In hindsight I should have sent that back too. I wouldn't bother coming here, there must be better places around.

Very prompt service from most friendly staff

Very good customer service, good food and atmosphere.

Plain, tasteless food. No kind of dressing on the salad a part cheap sugary/ vinegary low quality mayo.

Great English breakfast for a great price! The food was extremely good and the staff was very nice as well.

Food is simple but it’s always good. Excellent friendly service and always clean.

We were next to WestQuay and offered our Grandson the choice to eat what he wants, where he wants. He chose Poppins over all the other outlets, As usual the food, service, staff and cleanliness was excellent. This also is our choice of venue and we are so pleased that this is has become a generational thing.

Good food, reasonable prices. Good service.

Had a great lunch with my son for my birthday before going to the cinema my first time here and would definitely go again

Najlepsze english breakfast jakie jadłam, szybko podane i świetna lokalizacja w centrum miasta, cena w normie

After our walk around Southampton, we called in here. 2 x teas and 2 x omelette and chips. Very good value.

Decent food and good service . Nothing crazy on good quality but nice enough fry up. Quite a noisy atmosphere due to building works next door.

Really enjoyed my meal excellent service

Good value good food good portions

Not happy with the service or the staff . A delicate situation and a family member was made to feel embarrassed and self conscious. Spoke to manager and he didn’t seem to bothered Just said he would look after next time … sorry there won’t be a next time .

Very disappointed. Have been using this cafe for 6 years and today was ripped off for breakfast and coffee for over £15! They put up their pricing and it's a rip off! Enjoy the other branch in Petersfield which charges £12 for the same meal!

Food was tempting. Perfect cafe for English breakfast with loads of options

Never thought I would say this about Poppins but this morning I was ripped off! Breakfast and Coffee over £15! Come on guys...your restaurants in Petersfield and Waterlooville don't charge that much!! Won't be back guys after over 6 years of using your restaurant in Southampton!

A good place for breakfast at a fair price. Efficient service and food was cooked to order. A wide menu also.

Very friendly staff, loads of food for your money and delicious too. Always busy so you know its going to be good. Went about 5 years ago when we visited Southampton and Poppins was just as good as it then. Well done

I got there every week where A friend of mine for breakfast

My absolute favourite place to go to for food, defo recommend the cheese omelettes they are just DELICIOUS 🤤

Amazing cafe , staff, so nice, and they take your order quickly... definitely recommend ☺️

Clean, good service, reasonable menu options,.reasonable prices. Nice stop for a quick bite or something more filling.

Very quick polite service and helpful. Was accommodating for a baby and pram. The food was hot and quick.

Visited here today great waiter took order promptly. Food arrived but no drinks when we asked about them they were going to add to order but must have seen we had placed order already and walked off. Drinks were brought over shortly after no apology made for them being late. Was not even busy at the time as staff were stood around

On May 1st, every year, Poppins opens early so that we can enjoy a cooked breakfast after dancing the sun up at the Bargate.

Great little cafe . Freindly staff. Good value for money. Recommended

Prices have risen, but still great service. Quite an international mix of staff that adds to the great service. Always smiling.

Agréable verre pris en terrasse lors d’un week-end avant un match de football. 4/5 car la serveuse n’est pas très aimable…

Had a very nice coffee and my son had a mocha who said it was lovely

Really quick service & decent portions My only comment (not complaint) is that I ordered a big Ultimate breaky but unlike my usual Poppins in Havant it had no Tomatoes,Mushrooms for same price.. 4 Stars out of 5

Very friendly service and excellent quality of food, ate every morsel of a full English with toast and a large mug of tea. At a very reasonable price for the experience.

Nice breakfast just what we needed

Amazing fresh food brilliant friendly staff very well organised business

Very busy. Food was ok. Tables are close together

My wife and I popped into Poppins ( 07/03/2023 ) for breakfast and both chose the chef's special breakfast, which consisted of one bacon rasher, one sausage, one poached egg, mushrooms, beans, fried bread and black pudding. The beans were awful, no idea what make. Mushrooms were rubberised. Black pudding was tasteless. Fried bread swimming in oil. Egg when cut run into the bread oil, gross. Sausage was absolutely foul, first bite spat out. Bacon was okay. So £26.15 for two rashers of bacon and two hot drinks. Value for money.

5 star all around from food,to staff to price wise

Love the menu. Staff friendly and efficient.

Love this cafe...service is always very good

Bang average breakfast for nearly 10 pounds with drink . Sausage cheap quality. Got a horrible after taste from the cheap cooking oil . Service is really good and fast service. Just the food quality is poor for the price .

I always pop in here for lunch when I'm in town...there's always a happy atmosphere, the waiters and waitresses are welcoming (it's table service, but you pay at the till)....the food is cooked fresh, you definitely get more than you pay for as the prices are affordable, that's why it's so popular and can be quite busy...but they help to find you a table. Definitely recommend.

Very good place to eat, the staff are friendly & polite. you must try there Eggs Royale delish.

I am so glad I found this place Clean little cafe with great service and excellent food I will return

Great cafe lovely food made fast.

Perfect post shopping brunch just a bit out of the way of main shopping area. Great value and excellent service.

My sister and I went to poppins on thursday 15th december for lunch.been there a few times that's why we chose poppins.it was really busy.ordered ham egg and chips for my sister I ordered a chicken curry with naan bread.quite quick with serving it.the naan bread was like bricks couldnt eat it.the curry was just warm.i ate it and we left.whilst walking around town I said to my sister I think that currys upset me tummy didbt feel right.we came home.i needed to be sick.that was it I was sick all night.next day friday felt really rough.wasnt being sick any more the other end instead.i stayed in bed all day drinking water only.today I've got up still getting tummy cramps and very light headed.i seriously think it was the chicken curry as my sister was ok.please be careful

I've been to this place a few times before covid, went twice last week and had the inclusive breakfast with chips and black pudding. It was amazing, definite value for money, the customer service was great, staff were kind and friendly. Can't wait to go back.

Good breakfast, staff courteous and tables clean

Large breakfast and baked tuna potato, both were very good! Baked potato was loaded and breakfast was good and filled a spot, 2 minutes walk from west quay and will be making a return next time out shopping!

Lovely meal polite and friendly staff great service we will call again