Pizza Hut in Wakefield

Bacon on pizza not cooked properly

Helpful and friendly staff on this occasion Food is decent for a fast food chain and theres unlimited salad Beer options were limited to lager as ales out of stock :-(

In my order have to be a pepsi, and it just not there i ask driver he said it all he is got

Exceptional quality and service a bit pricey but it was a treat and so reminded me of how Pizza Hut used to be will be back and will recommend 😊😊

The driver went to the wrong house and I had to go find him, the food was then cold

Booked at table for 1pm and had the buffet. Shame that the pizzas ran out so quickly. Staff apologised, but forward planning wasn't in place and lack of staff was a concern.

the pizza was all curled up as if it had put on it's side or upside down

All you can eat buffet is nice and good choices. Staff was very friendly and even satisfied our sons demand for a thick margerita, when it was all gone. Clean and nice. Was second time i was there. Will go again. :)

Great food, excellent service, friendly staff 👍

Everything was great the courier was polite and on time

Went few weeks ago . Staff very nice and cheerful . Pizzas were all nice

Pizza Was Tiny and Watery, Some Tables Closed, Only Take Card, Take No Cash anymore due to COVID-19, Salad from the salad bar completely Tasteless, Limited options for drinks So to Be Honest Restaurants in Wakefield 99.99% Rubbish ''So Please Do Not Go Please !!!''

From booking over the phone to paying the bill, each member of staff was attentive and understood the requirements. My daughter and her 3 friends had birthday celebrations there, minus adults, we had dropped a cake off before, and they lit a candle and brought it to the table singing. They were treated like adults not spoken down to thank you so much for wonderful service and being part of making my daughters birthday amazing.

A friend and I went to Wakefield Pizza Hut and it was pretty clear, which made for quick service. The staff were lovely, Erin and Dec were absolutely great and made sure we got everything we needed. Food was good as always, very happy indeed :)

Good food good service clean and welcoming

I visited with my mum, we opted for one of the specials, where we got started, main, salad and desert. Staff were lovely, food taste fresh - I always consider Pizza Hut to be poor quality food, with poor taste, however this experience completely changed my mind. Really good tasting food. Would go back. Avoid the salad though - too many kids use there fingers.

Staff friendly, amd helpful. Value for money. They cater for all tastes, ans ages. Have attention to allergies. Will be returning. Thank you

No fizzy drinks let the visit down

All the staff were Very friendly and helpful and the food was amazing

Jodie was super helpful with our order, especially with various dietary requirements. The takeaway was good as always, as well as the free salad! Make sure to go on a Tuesday!

Great bargin if you love pizza. Only thing is with a pizza hut buffet is that you need the place to be busy enough for a good change of pizzas but not too busy that there's not much choice.

2nd visit here both times Lovely and quiet week day, comfortable temperature, and seated appropriately and spaced out from other diners which I really appreciate! Waitress was lovely polite and helpful and thoughtfully asked about pulling the blind to shade from the sun, son said the food was scrumptious 😋, dad said it was excellent value and mum well I adore the salad bar! And all the sauces! Thank you Erin for looking after our table!

Always reliable. A good example of a pizza hut; friendly staff, good food, clean and plentiful parking. Edit 2024: This pizza hut still hasn't let us down and we keep going back.

The food and service are always amazing in the Wakefield pizza hut. The staff, especially Freya, are always lovely and attentive. The buffet is always well stocked and lovely and hot, and we always have a lovely variety to choose from.

The place was virtually empty. It became clear after the food arrived as to why. The best part for me at Pizza Hut was always the salad bowl. Unfortunately the selection didn’t look that appetising but I managed to pick a few things and then popped some sweetcorn on top and it was slimy. The tortilla chips were soggy too. So I decided not to eat the salad. The pizza arrived, the base was lovely, the thin sourdough one , the toppings were good too but I struggled to see where the cheese was. It was so disappointing. Nobody came back to see how our meal was and it wouldn’t have been hard as they weren’t having to deal with a busy restaurant it was pretty much empty apart from a couple of tables We ordered bottomless drinks as we planned on staying a while but we were so disappointed with the quality. So my husband got up and asked for a takeout box and paid the extortionate £38.97 for one 14 inch pizza and two glasses of pop. They’ve got big windows in Pizza Hut; they saw us coming as they say. This is an absolute waste of money and we feel very let down and cheated. To add insult to injury we were chased out of the restaurant shouting across the car park to us “excuse me you need to come back in and pay”. And… the tables, chairs and even the door to the ladies were sticky and need a dam good clean. Don’t waste your money. Get one from Aldi and get your oven on.

Lovely afternoon buffet, Dec was lovely! Lovely food alongside lovely service with a smile 😀

Declan served us today and we immediately felt welcomed by him, super lovely guy! The food was delicious and as always the salad bowls are a great free addition to the pizzas. Thank you and be back soon!

Never arrived. Just eat lets you order food for 10 o’clock when Pizza Hut shuts at half 9. Pizza Hut told us at 5 to 10 even though we made the order at 8. Just eat then marked it as delivered even though the shop was shut and they picked up no food. Awaiting a refund which seems unlikely due to the fact you can’t speak to anyone :/

Good friendly and helpful staff went through and accommodate a complex and specific order with no issues Shout out to Dec for being such a good server

Enjoyed our buffet. We were looked after by Declan and Jodie. They ensured the buffet is regularly stocked up with a good selection of pizzas. Highly recommended.

Great food fast efficient service and friendly faces

Our server Katie was awesome! She was fab with our kids and really made our visit great fun, thank you

I’m a cook myself been doing this as job working in different Italian restaurants and pizza takeaways . Been to waky pizza hut a few days ago for the first time. Ate worst pizza of my life. Paid £30 just for a 14” pizza and there was nothing right on that pizza I can talk about. I really thought I’m gonna get a proper meal as £30 is proper money for a 14” but totally disappointed and fuming cause of what I got . Believe me them £5 pizzas from supermarkets bakery are way better than this. About service I have to say there is no service cause they show you your table and that’s it you scan the QR code and order and pour your drink and take your plate and put salad in it !

Great service, lovely food.. a pleasure

Delivery was late and food was cold

The restaurant was very quiet when we entered. Great service, the food was average. The price for 2 adults and 1 child was above average. Cost vs quality and overall experience, I wouldn't return.

The lunch time buffet deal is well worth it.

I can not thank the helpfulness and politeness of our Server called Katie, so refreshing to be served with a smile and great knowledge of the menu, nothing too much trouble and an asset to your company. Please go back to be waited on with a personal touch as she was Brilliant. Please please pass this feedback to her manager .

absolutely freezing cold. can't eat it

Pizza Hut for the prices you charge it should be good quality at the least it was sooo bad the pizza base was rock solid and could nearly taste anything on the pizza it wasn’t good at all

Too expensive it was £50 for 2 people it’s ridiculous however besides the price it was still good food.

Had to keep asking for vegetarian not everyone wants cheese n tomatoes, but sometimes they can be kind depending on who's working

Been to eat after a film at 9.15pm but left as resturant was closing. All salad bar gone and tables being closed. Was told they closed at 10 pm and that was it no offer to seat us nothing just we closed. When challenged about times they asked if we wanted to eat or not but the restaurant closes at 10! Really unhappy as in a place where cinema is bingo is and other things. McDonald’s,kfc,subway open and serving.

The staff are always lovely every time we come in, never had a bad experience or a bad server. The selection of pizzas on the buffet is amazing and my favourite thing is the cheesy broccoli pasta, never fails to amaze

The pizza is paper thin. Toppings barely there. The worst pizza ever made. Frozen savers pizza would have tasted better.

Went to the Barnsley Pizza hut not long ago and walked out. Ordered for collection and I believe I spoke to the manager who was nothing but lovely and helpful. The food was really tasty too. Just nice to speak to and be served by lovely people for a change. Please go give the Barnsley staff some training in customer service!! Thank you 🙂

Really really bad management there is unprofessional and rude discusting staff I never gave bad reviews in my life to any restaurants but this pizza hut in Wakefield to be honest really bad service rude staff

the staff are not friendly at all they can be so rude to customers will never go again very sad

Food was nice but didn't think it was value for money. Service was really good, very attentive and friendly. The atmosphere was let down by the poor maintenance of the restaurant, looking a little tired lots of light bulbs out and seats badly stained, shame as the team clearly try to create a nice experience.

Food was decent could've been slightly warmer eventhough we collected 5 or so mins before our collection window. Just a shame seeing such an empty restaurant

arrived between the suggested times, hot and tasty. no option to add any sauce on the order form but we requested in the comments and they sent it!

Fries under cooked and pizza over cooked pepperoni was cremated

Love coming here with my little boy, it’s a tad pricey but very tasty food.

Awful experience!! Staff were unhelpful and rude. We didn't realise we had to pay for our meal before we'd eaten! Avoid

Absolutely gorgeous food me and the kids loved it! We had an amazing waitress I think her name was Erin overall my experience here was great!

Food was flat cold. Disappointing

Expensive for the quality and portion they serve. The free salads are awful. There are many pizza competitors all around ,far more reasonably priced with a variety and better taste. There was only us sitting in the huge dining area on a weekend night; so you could guess that the popularity has declined. The pizza hut, overall, was far better 10 years ago. Time to re-think your menu and price card in the current times.

Pizza was dry with dry shards of chicken making me cough and staff inattentive talking at bar seemingly uninterested very dissapointing as it was lovely here a few years ago :(

Visited tonight the place was very quiet we were the only ones in there , food was not good at all pizza was lacking , and the food is very over priced for the quality you get! However on the other hand the staff was friendly & helpful , would not return again unfortunately!

Really good customer service, nice enough place to eat. Plenty of options and great for gluten free eating. Only problem I found was that the Pizzas tasted a bit synthetic. Nothing tasted particularly nice, just ultra processed stuff and the chicken wings tasted weird - the flavourings on the honey wings tasted odd. Still, the kids enjoy it here and the gluten free aspect is great. Pizza Express for less processed ingredients. Manager helped us with a discount that we managed to not enter correctly at the order stage of the website.

The atmosphere is a little bit noisy. The pizza is normal. The manager was very kind and attentive.

Food was flat cold on delivery very disappointed

Pizza Hut was the choice of our grandchildren and they weren't disapointed. They enjoy the kids meals with a go at the icecream fountain at the end. Horses for courses as they say but we enjoyed the pizzas too. I've always been a fan of their deep crust and, as usual, went for a veggie. I also like having a good go at the salad bar. We had a lovely young lady serving us and that makes all the difference I think - I'm not sure what advantage there is in using their app unless you're in a tearing hurry.

Managers are absolutely disgraceful, they seem constantly short staffed but yet the Managers do not offer any help in the kitchen. Food is slow to come out due to unfit staff for the role, they seem to hire anybody that they can find. Appalling. Will not be returning, and the Managers need a reality check!

Great place to take children for a tea time treat and food was lovely my 2 loved it

Excellent service , the waitress was very helpful, friendly and welcoming - not robotic !! .. , food and atmosphere at usual good standard The service promoted this rating more than anything !!

Very goid place when you cone there with your family. Pizza is very good. Salad bar is very good as well, a lot of veg choices.

Staff clearing the table before we finished eating. Also please have staff tie their hair up or have a hat as her hair was hanging down over my food as she was clearing the table.its rude Otherwise good

There was no deep pan only thin base and we had to have what there was ..for a fruit drink squash that added lots of water was £3.99 a rip off. Only realised when paying.Was expensive for not great food.

Arrived without booking. It was busy but got a table no waiting. Staff very attentive. Ordered from the table. Downside is the process asks if you want to tip before uou have had food etc. I think this needs reviewing as I have never tipped before food etc as you dont know what it will be like. Sort this and it could be five stars on my next review

Would give 0 stars if i could. Ordered 85 pounds worth of food for a family get together, the driver arrived with 1 small pizza. Called pizza hut due to the delivery driver stating only one pizza was there to pick up. Manager not helpful just blamed the driver, poor communication on the management side with no customer service skills what so ever. Not reliable and would never order again

Had a meal here with our daughter and grandkids , food was good but staff are so nice and friendly, really makes a change to have people who are so kind Thankyou and keep up the good work

The staff were great, the place was well kept, the food was great, and the service was dead on time even for mobile ordering.

Very nice and filling food with kind and helpful staff!

Poor quality food. Pizza no better than a supermarket frozen one.Salad bar very low on choice.

A great experience as always for the buffet. Usually we tend to go when everyone's kids are at school as they usually run riot when people are having a meal with no control from the parents either.

Very friendly staff and the food awesome, will go back

Just an over glorified chain restaurant, with over priced, mediocre food. I hadn't been here for nearly 10 years and in that space of time it definitely hasn't gotten better, got dragged here by family who were also very disappointed. The pizza was doughy and under cooked, the toppings were bland also don't get me started on adding veggie toppings, £2 for sweetcorn!! What??, drinks over priced and the salad was disgusting and looks like it just sits out all day! The service was poor, unhelpful and they just expect you to sit down and order from the app. People stop giving Pizza Hut your money! They don't know how to make pizza!

Great food as always with pizza 🍕

It was decent enough. Did the job well. Food was fine.

Lovely staff, really good value for money and good quality kids meals . Greeted us with things to do for the kids and really pleasant

Fast and friendly service. Good quality food. Just what you would expect from Pizza Hut.

Bit disappointed with the pizza and the amount of toppings. I really only got a 7" pizza rather than 9" because the rest was crust which makes it a very expensive pizza for 15.99.

Very expensive and not nice at all

Disappointed we paid 15.99 and only getting 2 inch of topping in the middle and the rest crust. Staff were friendly and attentive.

Food was very nice, and the service was quite quick as well. Our server was also exceptional.

Not what I expected from Pizza Hut, very dry dough and bland

Food was cold when delivered and looked like it had been thrown about. Not very appetising and definitely not worth the price. Won't be ordering from here ever again. Disgusting

Unfortunately myself and my family came out of here very disappointed. The pizza that came I couldn't justify the money for them as they are thinner than your bank card...we usually order home delivery all the time but decided to go into the restaurant. So the £6 pizzas that you order online that come 3 times thicker are £12.99 in the restaurant if they had been the same thickness I would have allowed the extra cost for service etc but unfortunately it's very disappointing. The cookie dough and ice-cream £6.99 that came and was very small was not a sharing desert my 14 year old had one and 2 of us (adults) was supposed to share the other absolutely not big enough for the price... I won't ever return to the restaurant as I say I cannot justify the money for the food offered. Had to take the kids to Rassams for a real cookie dough for £6.99! Just to mention also we ordered everything online and was not asked by the restaurant staff if our meals were OK or anything we got everything ourselves... so on that note I cannot justify paying more in a restaurant for the service, as it wasn't really offered

Good fresh salad, lovely service

As a kid in 80s/90s I loved this place, however the pizza was poor hardly any cheese, very pricey for what you get. Maybe spend more money on staff and resource and the price justify the product, what I will say is that although hardly any staff they did do there best. You order via app and for me it takes away the personalised experience when you have a waitress/waiter. Sometimes they older ways wasn't always outdated.

Always been an amazing place to go eat! They do amazing pizzas - always!

I hate that you have to order online even though your sat in the restaurant. Very expensive when not during buffet times

Silly pricing for very average food

Well, where to begin? I decided to take the family out for a cost-effective meal and as we had not been to Pizza Hut in years, we thought we would give it a shot (Wakefield). So, first bad signs - card only, do not accept the Queen's (or King's) money...bad omen. The waitress took us to the table and insisted we ordered via the app, but we refused (I am not interested in company's harvesting my data). Eventually, she came over and took our order and we ordered a couple of coffees, an apple juice and the buffet. The salad bar was poor and the only real good looking items were the tomatoes, the rest was very average or covered with sauce. The pizza was ALL bread without toppings, you may as well ordered a loaf of bread. The pasta was appalling and lashings of sauce on a cheap pasta designed to fill you up as quickly as possible. My wife and I suffered side pains because of the amount of bread and my daughter had stomach ache all night. Plus to top of it off, it still cost £50.00 for the 'meal'. Points of note: You have loads of competitors out there that offer much higher quality at a lower price. They do not demand your data, or insist you pay by card only. You need FRESH high quality ingredients, not absolute slop not fit for animals. Your pizzas are absolutely disgusting consisting of bread which is clearly not fresh, hence the side effects. I will never set foot in one of your establishments again. I am still suffering from yesterday's experience even now. You have even cut your overheads by minimising the amount of staff you have and instead you increase your prices to accommodate this and automate the process. Now I truly understand why I will never go back to Pizza Hut. I would rather eat Jabba the Hutt

We hadn't been to Pizza Hut since before the pandemic, and now you have to order on an app via a QR code at the table. We visited around 3pm on a Sunday, and it was fairly quiet. Staff were friendly and efficient, so I guess the app has made things quicker and easier, but less personal as we seemed to see less of our servers. It was also quite expensive, and we ended up getting a deal to make it more worthwhile. The food was good, but it would have been cheaper and easier to get it delivered rather than have a meal in the restaurant.

The staff good attitude and friendly chat more respectful kind very friendly nice chat to customers very smart There very friendly very chat so lovely people very kind

Ist visit to a pizza hut in a while, average and overpriced. Couldn't use Blue Light Card as we opted for Individual deals. This should be made clear on Menus and before ordering. Kids menu ok value for money, soft drinks expensive, salad free (worth £6.99 )with the size of the salad bowls, copious amounts would need consuming to equate to the £6.99, cheesy balls very oily, onions rings not cooked enough tasted doughy. Hawian Pizza absolutely tasteless (ASDAs so much nicer ) base not as crispy as expected again doughy and greasy, All in all £70 spent. Will stick to ASDA in future even with no Blue light card it is cheaper and soooo tasty.

Hardly any topping on our pizza Very dry and dissapointed 😞 with it

I like the pizza and the salad bars at Pizza Hut. This one had nice pizza, good salad and the staff were friendly and helpful