Pizza Hut in Portsmouth

After 45 minutes and no sign of any food or any explanation , I went to investigate and found some very apologetic young wait staff dealing with a queue of customers waiting to be refunded. Apparently the wait time was still over an hour and kitchen had run out of large pizzas, pepperoni and possibly also dough? Suspect we would still be sat there now if we hadn't said anything. Manager refused to come out to do a refund and after a further 15 minute wait with increasingly unhappy and hungry kids I had to fetch her myself from the kitchen area as she was ignoring the staff asking her to come and authorise it. We ended up with tesco sandwiches instead. Having seen the very grubby state of the salad bar, this was probably the safer choice anyway.

Over priced didn’t get what I asked for 2 medium one small £35 could do a thin crust but on menu bacon not fully cooked on one

Ordering on line: They either don't match what is on line, or any questions, i.e., does this meal deal use Gluten free Base or come with a pitcular side . They say yes to everything to get you to order, and then when you go and pick up, it's ( and I've seen this happen to many a customer, Sorry unfortunately we're unable to offer you this deal at the stated price, and conviently it cost more, and we cannot not honour this as the system won't allow us. So what is the point of a manager if his unable to rectify any of these issues that happen quite often. And when they allow new staff to answer the phone, knowing there will be questions and queries, who either make up the answer or ask someone else who has know clue this wrong, they need to be shadowed for at least 2-3 weeks.. Don't bother with the complaints department only a email, and then they send a generic email we will look into this but unfortunately we cannot tell you the outcome because as reply went: just to let you know that internal investigations are considered confidential to our business so we would be unable to disclose what feedback we have been sent after this email, but we would like to assure you again that your comments have been taken on board and will be actioned as soon as possible. Best wishes, Arfan Pizza Hut Customer Care What aload of rubbish, I have every right to know the outcome. Problem is they blame

We were greeted by a very rude guy who complained about us not waiting to be seated. There was no notice saying this and no greeter at the entrance so what do they expect? He made us feel very unwelcome and it was a miserable start to the meal. You have to order with your phone and they only take cards. Apart from a group of children on a birthday party there were very few customers on a Friday evening so word has probably got around what a miserable experience it is. The food itself was actually quite good, but we would never go there again due to how we were treated, and the place is totally devoid of atmosphere.

This restaurant failed on every count with us. we walked in just before the lunch rush and had to ask for a waitress. when she came she was extremally annoyed I wanted to order with a person and not a app. we ordered 2 pizzas and garlic bread as well as salad. only one pizza came and after an hour and asking 7 time for 2nd pizza and garlic bread she brought the bread. we didn't use the salt as it had black insects in. when going to use the water machine we intently payed and left as brown slime/sludge was visible on the taps and in the drip tray .

We booked a table here during the week it was quiet inside we got seated and here you can scan a code on your phone if you have a modern phone!which takes you to the pizza hut app you can choose your food on there and pay beforehand which is so much better then waiting for a bill.The pizza were ok I had bbq chicken which was abit oily/greasy the fries had a nice season on.I was quite disappointed in the salad was quite boring compare with the harvester free salad.It is ok if you want a seat down pizza meal but it is average tasting

Wasn’t able to write a review on the slip handed to us as I ordered online and couldn’t find my receipt number but I want to thank Torrie our server for being so lovely and attentive we usually get left to our own devices when we eat here at lunch time but Torrie made sure to check on us a few times that the food was okay and to take dirty plates away from the table which I know seems normal in a restaurant but we usually don’t get asked about the food or have our plates taken away and they pile up as we like to collect clean plates each time we use the buffet. Wish I could’ve worked out the QR code review slip so she gets the recognition she deserves but hopefully management will see this instead. Thank you Torrie for a lovely experience and for being so attentive.

good food and very good service have used it a few times when here on business always delivers nice atmosphere

You know what you'll get with Pizza Hut I guess, but it's a pretty average, a huge pizza and over priced drinks. They have an app based ordered system, which is not only slower than allowing a staff member to take your order, but in our case also had incorrect prices (on a 2 drinks for £x offer). Additionally I guess that very people leave tips, as you would have to do this before the meal was served, rather than at the end. We only went there because it was next to our hotel – would we go back - NO

Staying at the hotel next door I had a few choices of where to grab some dinner. I made the wrong choice. Had to wait a while to be seated despite it being quiet apart from a couple of big tables in. Then had to wait to order and I had to ask someone to take my order despite staff walking past me a few times. Everything I used needed to be wiped and cleaned. No one came and gave me a bowl for the salad or a glass for the drink so got up and got my own. Asked for a glass and then asked for a clean one. Needed to wipe my plate and cutlery before using. There was a party of kids in creating havoc, I can live with the noise , they were kids but they kept running up and helping themselves to the salad bar using their fingers and no one seemed to care. The parents should have done but the staff should have asked them to stop. There was food everywhere on the floor and no attempt to sweep it up despite a member of staff walking around with a dust pan. Oh, the food was ok I guess but I was kind of put off by the mess and dirt. If I’d been asked by the staff member giving me the bill I would have given the feedback directly. Very poor.

What a disapointing experience - So, I was on my way back from a long round trip with a friend, who had just came along for the journey and we stopped off after 4 hours into our trip at about 8:20pm on 'All Hallows Eve' and it was a torrid evening weather wise, we decided to stop at Pizza Hut Port Solent and were 'greeted' (If you can call it that) by a member of staff who made us feel as if we were intruding, rather than being welcomed. It was as if he just wanted to go home and as if we inerupted him in his quest of cleaning tables for his impending departure. Not a friendly smile or greeting and simply said I'll get the menus, picked 2 up and off he went! We followed him to a table and we were told to, when we have chosen from the menu, order from the QR code on the table and off he went again. My freind and I commented on how unwelcoming we thought he was to each other, as he walked away! Hey Ho - we chose our food and ordered and our drinks they came first followed by our sharing pizza. I had ordered a Pepsi out of the bottle and requested Ice from the menu and my friend ordered a Latte. When the drinks arrived, the Coffee was Cold and we told our server and it was replaced with a hot drink (as it should have been in the first place). The bottle of Pepsi arrived and was put on the table and he was going to walk away when I asked for a straw as I was only offered a 'Cup' ! I said, 'in that case, may I have a straw instead of a cup'. (No mention of any ice)!! The food arrived which was the whole very good, although the Chicken Supreme wasn't exactly stacked with Chicken. Fries were fresh and hot and as expected. There was no Check Back to see if our food was OK. We ate our food and as the only other couple in the restaurant, before we got up to leave, we asked if we could have a takeaway box, this was plonked on our table and after we had placed our pizza in the box and we got up to leave, we were now the only customers in the restaurant. We were passed by the person that showed us to the table and what I can only assume was the manager/owner as this person had earlier barked out at our table server, to take a takeaway order for someone who had arrived earlier and we were totally ignored by all the Staff as we vacated. We even looked over and said goodbye to where they were standing as we were leaving, with the view to thank them also, but we were totally ignored. I remarked on my exit to my friend that I felt that after spending nearly £50 (£46.67 to be exact), the whole experience was very underwhelming and I would be writing this review as I felt that the staff needed some, what I would call, a refresher in the Basics of Customer Service. I understand that Pizza Hut is not a high end restaurant, but one should expect at least a friendly greeting from staff, a check back to see if all is OK and a friendly goodbye and a thanks for being there! In this place, we got nothing!!! Poor Show.

Locale pulito con un servizio buono. Ci siamo stati approfittando della promozione all you can eat su pizza ed insalate a 10,99, e ci siamo trovati bene. La pizza non è male, meglio la fina che la spessa, anche se qualche gusto è stato sicuramente adattato al palato locale, come la ananas e prosciutto. Nel complesso ci torneremo.

Having used this Pizza Hut some years before for my daughters birthday, my wife and I decided to take our 9 year old son and his friend. My past experiences of Pizza Hut had been good many years ago because I liked the friendly attitude and service from staff. So that was pretty much my baseline. My first gripe is that when we entered the Resturaunt, we were advised that it’s cash only. I object to this not only because it contributes to the removal of peoples freedoms, but actually discriminates towards certain groups of individuals who cannot have a bank account for various reasons. And frankly, why should they have to. So major thumbs down for this Pizza Hut policy. After we sat down, the general demeanour of the waitress was that fake type of friendliness. I was noticing a certain undercurrent of irritation coming from her. She pointed out to my wife that we have to specifically say if we want an individual meal deal. Which in fact she had done. Never mind. Salad bowls are no longer brought to your table. Why not ? Ok I will love with it. As we ate our food. I heard the sound of somebody in the background who I thought was a customer arguing. In fact, it wasn’t. Incredibly, the waitress that had served us earlier was loudly ranting to her colleague (while wiping down tables) about a customer who had objected to the no cash policy. She was ranting about how the customer was saying it’s illegal to not accept cash. And was asking to speak to the manager. The waitress was really mocking of the customer and acted like the customer was stupid or something. She was pretty annoyed about the customer. She was so vocal about it, we couldn’t help but turn our heads. It was pretty unprofessional to be honest. Eventually I had to go and ask the waitress to bring the Chocolate brownie as my sons friend was ready to eat it. Oddly, when the waitress brought the dessert, she said to my sons friend in a sort of joking way, “So you have changed your mind again, and you have decided you want the chocolate Brownie instead”. Which was strange because no such thing had happened. We had basically ordered the brownie and that’s all. We just concluded that there was something off going on with the waitress. Ok so to conclude, service was weird, mains didn’t come all at the same. Under staffed, corner cutting, Resturaunt becoming a bit shabby looking, and they don’t take cash. Unlikely to revisit to be honest.

I visited here and came out devastated. As I entered the venue I said we are just waiting for the premier inn check to open and we need a small snack to share as we're eating a big meal shortly. We tried to order a flat bread pizza and side of chips. The app menu is hard to navigate with it trying to 'upgrade'. I ended up adding and deleting lots. I paid for the buffet and chips by accident. Once the waitress realised we were waiting on a goat flatbread that hasn't been ordered. She asked if we wanted to cancel and re order, or just have pizza from the buffet. Disappointed but thought it was the easier option, I said we'd just get the same amount of pizza from the buffet as we would if we were one person We took 4 narrow slices of dried out standard pizza and some pointless garlic crust bits. It wasn't the goat flat bread that we wanted, but I hate causing a fuss. Conscious of not wanting to look like we were taking more than a person's worth, no one went up for more. It was not pleasant and not the nice goat cheese & veg flatbread pizza that we wanted to share. But hey ho. We left £5 extra tip on the table, and went to leave. As we left the restaurant, we were accosted by the manager. In a quiet restaurant, being stopped like a criminal is awful and traumatising. He mentioned he'd be understanding and not call the police. I stood there in tears, humiliated and so upset. The waitress that complained to the manager about us just stood there watching and talking with her colleague. What was supposed to be a small snack after a 6 hour drive, was such a horrible experience. Obviously I won't be going back to this particular restaurant, but we'll skip pizza hut as the shared snack option ever again. The place was very quiet, we weren't taking up a valuable table at a busy time. Yes, we made an error that we established, but we were fair and we could have been 'spoken to' at the table. Honestly, I can't stop replaying this horrible experience and have no slept the night. So upset

Customer service is really bad!! Two of the waitresses on shift on the day I visited were rude and one of them was racist. The racist junkie waitress asked everyone else around me (who were all white customers) how their meal was but never once asked me. It’s almost 2023 and people like that still exist!! Asked one of them for a glass for water , she said if you buy a drink we’ll bring you a glass. It’s a shame because the food wasn’t bad

Popped in for a quick lunch. Good choices of food and looks like a popular place buzzing with people. Great service from lovely waitress, Jade. Very amenable and helpful with our menu choices. Will certainly visit again.

The staff were just so darn friendly and in a charming, genuine way this alone is 5 star. The service was 5 star ace; I was in for a takeaway pizza and got their deal of a large spicy chicken pizza with 2 sides (fries & garlic bread) and a 1.5 litre of Pepsi max which sadly wasn’t chilled. I wanted my food cooked a certain way and it was done as asked so five star again. What I really did like as I waited the young chap who took my order passed by a few times to advise on progress. We find that the garlic bread is never garlicky enough but it was fine for a frozen, factory made, processed product. It’s been many years since we got Pizza Hut pizza certainly over 5 years; it just so happens it was out if convenience as it is right beside the excellent Port Solent Premier Inn we are staying at and we were just to darn tired to go out. The spicy chicken pizza itself was actually good. Not great. The base was dry and not at all greasy. It was generously topped. The chicken was very good and the veg delightful. We got the traditional base and the only let down was the out of a jar, squishy, acrid, limp, vinegary green jalapeños. Pity there’s no fresher way to add chilli heat. All in all well deserved 5 star.

Went for the buffet poor selection of pizzas available had to request a chicken pizza as all were veg etc wouldn’t return everything felt un clean and sticky waiters and waitresses just standing around doing nothing best bit about the meal was my Pepsi max really awefull experience

Absolutely appalling, my worse trip to Pizza Hut ever. No ingredients in stock, tables an absolute mess, the salad bar was empty with old scraps. When the pizzas did arrive they were shocking, ingredients missing and such inconsistencies between pizzas. The waitress was lovely trying to sort them out but when asked to speak to the manager we were told he was too busy training chefs to make pizzas to speak to us! We left without desserts as we couldn't be bothered to wait. Shocking!

Cold pizza... ordered at 4pm for 6 to 6.30 delivery... delivery came 6.31... pizza and food all very cold even though guy came by car. Delveroo guy didn't carry case straight all pizza all over place in box. Guy didn't talk out food... wasn't really contact free. Veggie pizza tastless and low on toppings. Dessert small if compared with domino's.. nachos poor quality. Generally poor cold none fresh food. Delivery was poor... not good experience.

Due to the current cover situation, I do agree that we are to be wary of Covid. Although does that mean you freshly baked pizza has to be put on the dirty floor of the communal entrance to a block of flats without even protective sleeve underneath.

Primera vez desde el cierre con el nuevo menú Bluffet introducido. Recibido en la puerta por el gerente quien explicó todos los nuevos sistemas y rutinas de covid. Hay mesas limitadas disponibles, por lo que con un espacio adecuado nos sentimos muy cómodos y seguros. El bluffet era muy parecido al buffet normal que te servían en tu mesa. Pidió su pizza una a la vez y el camarero le preguntó cuál quería después cuando le sirvieron una nueva para que no haya esperas largas entre cada una. Mucho más fresco y caliente que el buffet habitual, así que perfecto. Aún mejor usando el 50% de descuento en "salir a comer para ayudar", aunque habría pagado felizmente el precio completo.

¡Las pizzas eran tan buenas como se esperaba con porciones generosas y deliciosas coberturas! Siempre disfrutamos las papas fritas con queso y la bebida ilimitada. El único inconveniente es el precio: ¡20 por una pizza de 13 pulgadas siempre se siente cara! Si aún no lo ha hecho, intente hacer el suyo en Asda. . .

Amazing staff lovely food and nice restaurant. The pizza and salad is gorgeous. Great quality. I don't like the garlic bread but that's just me. The refillable soft drinks are really nice as well. My only slight fault I can say is that the pizza which was brought out soon got eaten by other hungry diners. Had to wait for more to come out. Especially different varieties I went up to get some pepperoni only to find by the time I got to the front it had all gone. Bit disappointing as I had to go straight after.

Visité como un grupo de 8 en el día de Año Nuevo y tuve una comida encantadora, pero todos descubrimos hoy en el post que todos recibimos multas de estacionamiento. ¡No nos importaría, pero todo el personal del restaurante nos dijo que no necesitábamos poner ni autos en el sistema! ¡Esperando que todos podamos resolver esto con el pago de las multas!

Fuimos juntos alrededor de las 5 pm en un día laborable y el lugar estaba muy tranquilo, pero se llenó de gente. Pedimos dos pizzas, una de las cuales llegó a la mesa sin maíz dulce (debería haber tenido un poco). El gerente (que también sirve) reconoció ese hecho de inmediato y dijo que se había hecho una pizza con maíz dulce después de que notaron su error y que pronto estaría disponible. Como una pizza sin maíz dulce no es exactamente un desastre, me metí en la sin maíz mientras mi compañero de pizza se metió en la suya.Solo había comido una rebanada y llegó la nueva pizza de maíz dulce y el gerente se ofreció a empacarla y estaba disponible para llevar a casa gratis. Y como estábamos usando comidas de Meerkat al final, ¡fue 3 por 1! !Personal amigable. Las bebidas son un poco caras, pero esa es probablemente la tarifa actual en estos días. Pizza sabrosa, ¡con o sin maíz dulce!

Tuve un almuerzo encantador hoy con el mejor buffet. Para 7. 95 para pizza y ensalada ilimitadas no te puedes equivocar. Restaurante muy limpio y no estaba demasiado ocupado, así que podría elegir dónde sentarse. La camarera Katherine fue encantadora! Tan hablador y acogedor, un activo absoluto para la empresa. Sin duda volveremos de nuevo.

Clean restaurant friendly staff reasonable food and pizzas on the menu to choose from make sure when you arrive at the restaurant and you have parked in there car park please input your car reg into the system or you may get a parking fine

No se puede superar la oferta de buffet a mediados de semana. Toda la pizza y ensalada que puedas comer. A su hija le encantó, ya que puede comprar su propia bebida, servir su propia pizza y hacer su propio helado. Solo entre semana entre las 11:30 y las 2:30El único inconveniente es que si un vegetariano tiene que esperar a veces una buena pizza de queso y tomate.

Comida encantadora pero fue recibida por las mujeres más groseras con las que me he encontrado. Entré con una sonrisa. Dije hola. Tengo una mesa reservada para las 6:30 para las 5. Tomó algunos menús y se alejó, así que supuse que quería que lo hiciéramos. ¡Seguí pensando que nos saludaría en la mesa, no, no lo hizo! arrojó los menús a la mesa y se fue sin dar la bienvenida sin decir que alguien estaría contigo. Ni una palabra! ¡Pero fue feliz hablando con todos los demás en el lugar! Luego continuó caminando unas cuantas veces y nos dio las miradas sucias que he visto hasta el punto en que mi hija de cinco años incluso se dio cuenta y ¡eso está diciendo algo! El joven camarero Ryan que luego se hizo cargo de nuestra mesa y nos saludó fue perfecto para un joven encantador, fue una manera muy grosera y molesta de dar la bienvenida a alguien a su instalación, ya que siento que nos menospreciaba, ya que éramos madres jóvenes con niños pequeños. ¡Quizás un trabajo en casa es más adecuado para alguien que no puede saludar a los clientes con una sonrisa o al menos con un saludo!

So a friend told me about Pizza Hut, i Said Fernando 'I don't want Pizza from a Hut, the last thing i ate out of a hut gave me syphilis' but my good friend Fernando reassured me it's not from an actual Hut amigo, so we marched down there, because i couldn't believe what i was hearing, turns out it was just a regular building. So if anyone else is worried you can relax there is no Hut. I do think this Pizza company should consider a more appropriate name like Pizza building or Pizza erection

We went in a group of 6, ordered some pizza, tried the salad bar (better than expected) and had a nice meal overall.

Had a takeaway from this Pizza Hut. The gentleman who took our order was pleasant and very helpful. Food was good value, freshly cooked so piping hot and delicious. Our sons said it was the best pizza ever! Definitely worth a visit

We arrived and were told that we had to enter our reg for the car. We were shown to our table and we ordered our pizza and drinks. A little while after we had arrived a family of 3 arrived. We had been in the restaurant for about an hour when we still hadnt received our meal.

Popped in for dinner, the food was nice and cooked fresh. Service was good. Only criticism would be the seats could have been wiped clean after each visit.

Llamado aquí después de un viaje en ferry desde Francia. Nos quedamos horrorizados por la desinteresada y desaliñada camarera que no pudo decir por favor o gracias! Teníamos hambre, y teníamos un largo viaje por delante, así que aún teníamos pizzas con ensalada del buffet de autoservicio. ¡Las ensaladeras parecían haber sido rellenadas con restos de cocina! El cartón quemado recocido como pizzas eventualmente llegó, tirado en la mesa sin una palabra. Una experiencia realmente horrible. Llegamos a nuestras motos justo a tiempo para evitar una multa de estacionamiento, ya que se supone que debe registrar su vehículo cuando llegue, pero nadie le dice eso. Evita este lugar: ¡sería mejor comprar una pizza congelada de Tesco y calentarla en tu motor!

Vine aquí un miércoles en la tarde / tarde tarde. Señales en la puerta que indican claramente que se debe registrar el automóvil para el estacionamiento y que el personal de Lao lo solicitó cuando entramos.

Just received parking fine whist visitng this pizza hut last week. No notices in car park about having to register car nor advised once we entered. Apparenty this is a 'new' system. Will not be visiting again or recommending to anyone.

Una comida muy normal servida por personal letárgico, desinteresado y maleducado, a quien no se molesta en decir o agradecer. El restaurante es ruidoso. Una camarera dejó los platos en el suelo y luego, después de recoger la vajilla, dejó todas las astillas en el suelo. Nuestra camarera no se molestó en traernos la factura cuando pedimos. En conjunto, una experiencia que nunca repetiré.

Pizza ? Hut North Harbour Portsmouth

Came today with my partner. Greeted by danni who was very bubbly and smiley staff all rushed of there feet as was busy but felt they handled it well the poor lad in the kitchen could of used an extra member of staff but the food he presented was hot tasty and as quick as can be for 1 person serving a full restaurant

Food was good, service a bit slow, although there appeared to be loads of staff floating around. Salad bar had plenty of choice and they were constantly refilling.

Me and my friend needed. Pizza Hut buffet and considering this one is the closest we hit this one up. Been here a few times and we were very hungry. Walked in and was greeted by manager I believe and we're shown to our seats . Mentioned we here for the buffet and got unlimited refill fizzy drinks. I literally had the most slices I've ever eaten. I managed to eat 17 slices . And I enjoyed everyone before I hit a wall lol . Was nice and quiet and was perfect. Look forward to coming again with a few friends to do our challenge . Thanks guys . The reason there's not much pizza in the selection is because I ate it all lol

Staying in the adjacent Premier Inn, saw this as a convenient choice but expectations were not that high! Excellent and speedy service though and the food was better then expected. Only gripe was no decent beer available.

We eat here as we were staying at the Premier Inn next door and this restaurant was the choice of my Sister-In-Laws children. They absolutely loved it but my Wife and I didnt find the Pizzas too good at all! They were very, very greasy but tasted ok! Thank god for Rennie's!! Still the salad bar was excellent and the free refills on soft drinks was good. The waiting staff were friendly and helpful as well. Pizza Hut in Sault Ste Marie is still hard to beat.............

Good salad cart Good selection of pizza £10 each Refill drinks Parking outside Great for a easy lunch

The staff are rude, and seem to think someone who is gluten free is alien! This bank holiday was my third and final time of trying to use this pizza hut.

Paró para una comida familiar antes de navegar a Francia. El servicio fue terriblemente lento, inexistente de hecho. Nos sentamos por más de 15 minutos sin ser atendidos. El restaurante estaba sucio, la comida en el piso, las mesas sucias y dos de los tres menús que nos dieron al llegar tenían comida manchada por todas partes. No nos molestamos en quedarnos a comer. Mencionamos la falta de limpieza a la camarera al irnos, pero ella no parecía demasiado preocupada.

Bueno, eso fue una experiencia, no he estado en Pizza Hut por un tiempo, pero puedo decir que no iré por un tiempo o simplemente porque las vacaciones escolares estuvieron en sesión. Fue maníaco y simplemente no había suficientes pizzas en exhibición. La gente definitivamente ganaba dinero y las personas no tenían nada o esperaban que les sirvieran más. Quizás más personal porque el lugar estaba un poco desordenado y nunca nos preguntaron si estábamos bien, etc. cosas normales de anfitriona. Un poco decepcionante con la pizza ya que no había una fina corteza, era todo grueso y me aburro de eso después de 4 rebanadas. Un poco decepcionado en toda la experiencia. Si compré a mi hijo a almorzar, no vendría aquí, porque sería demasiado para ella. La mayoría necesita que los niños sepan que hay otras personas tratando de disfrutar de su comida o de lo que tenemos de ella. Vergüenza

Visité las instalaciones de Portchester en un día muy húmedo: el buffet de Pizza Hut era lo que todos esperábamos en nuestra visita a la hora del almuerzo con los niños. El servicio en general estuvo bien por la camarera y la comida era normal para ser sincero. Al llegar a la 1:00 pm después de habernos sentado rápidamente, todos obtuvimos nuestra ensalada sin problemas y luego nuestro problema comenzó ya que ningún miembro del personal había vigilado la pista de espera de los clientes que esperaban pacientemente sus comidas "Pizza" de cualquier forma. Luego de un grito de otro miembro del personal, solo alguien lo revisó con prácticamente todos los tipos de pizzas que necesitaban rellenar. Una vez que la pizza estaba allí, estaba absolutamente bien, aunque no debería haber necesidad de esperar en el momento culminante y la pasta era simplemente aburrida y sencilla, sin amor. No es nuestra mejor experiencia de Pizza Hut. Fue un valor razonable como comida, pero ese servicio necesita ser mejorado.

Fui a una cena con mi mejor amigo. La comida es buenísima, el servicio es rápido, quizás también era tranquilo pero muy bueno. El personal encantador se sintió muy bienvenido y me gustaría saber el nombre de nuestras camareras para poder gritarle, pero ella fue excelente. Me encantaría ir de nuevo?

Went for a quick meal out on way home. Not booked, but quickly given a table, quickly greeted and order taken.

We went for dinner on Sunday evening with kids. The staff were very attentive and helpful. They were great with the kids too.

Went in with work colleagues and there was plenty of good quality pizza, pasta and salad and plenty of variety too (less when we left :-) ). Service was good for those little things that we needed that were not self service and the queues were minimal so no waiting around. A good choice for a hungry lunchtime especially if time is limited.

Shared a plate of ribs, which were excellent. Quick and friendly service. Salad bar needs topping up more regularly.

Meal was enjoyable even my 86 wheelchair bound nan enjoyed the meal. Waitress was very good only down side was waiting for ages to pay the bill as the staff were talking and we could not get their attention

Large and medium pizza, garlic bread all really hot and tasty. Friendly, quick efficient service. We had a takeaway.

The Beefeater next door was full so we went for Pizza. The salad bar was well stocked and the pizza was good. Nice that you can order half and half giving a good variety. Always like a Pizza Hut meal and the service was good :-)

We were surpised with the quality of the food, to be honest. Pleasantly surprised. Good food, good value, and good staff, although the first visit was marred by a member of staff giving us the bill and the hovering over us with the card machine while we checked the bill. It would have been better if we had been given a couple of minutes to check the bill before paying.

What a great little find food drinks and service excellent can not fault anything clean tidy attentive staff no rush relaxed and vibrant great for kids adults and anyone looking for fair priced food and great service

Went here for evening meal staff was very helpful when order the meal to share with partner the kids meal was vfm as this had a drink and icecream

Poor service you can’t say the staff were bad, I believe who ever was in charge on 25/03/18, needs to go on a Manager course. Poorly trained staff - Manager is responsible for this. After working in the chef industry for 6Years, I’ve never experienced such slow and unorganised antics, this could be a great place for family’s to eat but they need a new style of management.

Like this restaurant and its quite near my home. The food is always good and freshly cooked, with a good menu choice. The staff are friendly and efficient and there is free on site parking.

Decided to treat us self to Pizza Hut one missable January afternoon,as we had a 40% off voucher.the restaurant was extremely quiet so we were seated very quickly when we arrived.we ordered some starters of wings and garlic bread and then opted for the Texas bbq meat feast pizza.the starters were nice and pizza was a big improvement on my previous visit to Pizza Hut.we ordered 2 refillable Pepsi’s to wash it down with.im always a big fan of The refillable soft drinks idea.service was ok but not great.would I return to this Pizza Hut restaurant yes I think I would.

Table for 6 children and 4 adults. Busy and Cold restaurant. Staff running around to try to meet demand, not enough of them for the work meaning service was slow, food arrived in shifts and we needed to chase for the next course. Restaurant was...

Booked a table for 2 as I had a 40% off voucher at 12.30 pm it was quite busy but we were served very quickly after we had read the menu. We were unsure of what we were entitled to with our voucher everything was explained by the lady working there We shared the pizza which was enormous fries with cheese and a milk shake for 2. We couldn't eat all the pizza which was very kindly boxed up for us to bring home. We will certainly visit again even without a voucher as we both enjoyed the meal.

Visited this restaurant with my friends as we were staying in Portsmouth for a weekend. It was really busy so the service wasn't the best but the staff were nice and food was good.

Popped in when looking for a bite to eat half way through a long journey Brighton to Plymouth. There was a bit of a delay in serving us, but we were warned, and when it came to re-filling the lime in the drinks machine, the team were tip-top - it was done in seconds.

Ok, it a chain so you know what you are getting. Decent enough pizza. I had the meal deal at £15. Popcorn shrimp was ok. Vegetarian pizza was very good. Choice of drink in the deal included procecco. So tried and clumsy that I knocked it over. Full marks to the waitress who replaced it. Now that is great service.

You know what your getting from pizza hut so your expectations should be that. Nice service but could have been friendlier ie ask if we know what is available to us from salad cart. Food was delicious and place was clean although cutlery could have been cleaner. It was a better visit than my review and I will be returning.

Visited one evening, took 5 minutes of us stood at the front for anyone to acknowledge we were there. We counted 3 members of staff who saw us and blatantly ignored us. Rude! Then we were eventually seated by a miserable as sin waitress who didn't acknowledge us, just grabbed 2 menus and walked to a table so we followed. I asked if she was having a bad shift and got ignored. Luckily for her she wasn't wearing a

I called in the morning to ask for a table for 7 children to be told that the Pizza Hut in North Harbour was fully booked till 5pm, this was ok as I left it to the last minute to book. I called Chichester Pizza Hut and the lady was very helpful explained she can take bookings as the restaurant does get busy on a Saturday which is to be expected, told me I could just go down but there were no guarantee to be seated.

We went last night after the fireworks, we were given the Christmas offer to be told there were no individual deep pan, but they did agree to swap for the sharer size we could have unlimited salad as it was put away before we all had visit to the salad bar, the chicken wings were tiny and very greasey and the pizza were under cooked.

I hadn't eaten in Pizza Hut for a few years and wasn't sure what to expect here. However, a friendly and helpful waitress got us off to a good start. The pizzas were perfectly ok and the bill for four didn't trouble the wallet.

We had low expectations but unfortunately they weren’t even met.

I hadn't been to a pizza hut in years, went to one in Cardiff recently and wasn't overly impressed but was kind of OK. Decided to give this one a go out of convenience more than anything but was pleasantly surprised, it was almost impressive to some degrees.We were able to use a tastecard which made the meal exceptional value for money, so even if it was rubbish it would have been fair value for money, but it was actually really nice - the pizza, it is what it is, but was still very nice. Fresh and tasty.What stood out in particular was the service, all staff were great, smiley and bubbly and just made the experience overall really nice and positive.

Had lunch here with some family, lovely restaurant, really enjoyed the food and the staff were lovely. Looking forward to going again.

We went to the Pizza Hut after going to several restaurants in the area and finding them full or unable to accommodate a child. We were stopping in the nearby Premier Inn.We had been travelling all day and needed food for our 5 year old and Pizza Hut was great. Service was great and the pizza was lovely. Not too pricey and our 5 year old loved the ice cream station. Think this was the highlight for him!I would recommend this restaurant.

A lot more expensive than any previous trip ? seems they've re-branded at the customers expense. Staff were pleasant and helpful, but the restaurant wasn't very clean! Food was OK, as I expected really, but really nothing special. Table was sticky, upon arrival and wobbled all night, as one leg seemed to be shorter than the others. Kind of put-off by it all... so not sure if I'll be going back to any....

This pizza hut was right next to our hotel and so decided to check it out on our very first night. it was busy but not overtly busy. Staff presence was very visible including the management. Well stocked free salad bar which you can have with every main meal. Nice warm atmosphere. We had a great time.Look out for deals at the back of your menu.

Very full restaurant when we arrived, the salad bar needed replenishing but some items were just removed, dressings not re filled, spare ribs were only just warm enough had little sauce compared to other Pizza Huts and were a disappointment, but the staff although constantly changing were friendly, they had run out of individual pizzas and made us sharing ones instead which were some of the tastiest pizza we've ever had tasted in a Pizza Hut anywhere. We probably arrived at the end of a very busy long day and suspect they are normally as good as their pizzas.

Really nice relaxed, comfortable and friendly atmosphere here. Salad buffet was well stocked, fresh and tasty. Shared a selection of pizzas and sides all very nice and hot and fresh.

very busy when we went on a saturday night staff friendly restaurant was a little messy they got my sons order wrong but quickly replaced the pizza overall not a bad one

We had a meal for 10 people for my stepdaughter's birthday, we were amazed to find ants on the table and crawling over the partition next to our table. We told the waitress who informed the manager and he gave us a reduction on the bill. To be honest probably not the fault of Pizza Hut as nearby groundwork's were going on. It didn't really spoil the meal but hope they have now been eradicated.

Stopped here for a quick pitstop on our way to a party. Nice setting. The staff were really friendly and engaging.The pizzas were fresh and made fairly quickly which was what we needed as we were running late.Would recommend. The staff made it nice and the food was what we expected.

popped by pizza hut and placed a large order for desserts, ordered Cookie Doughit was ready within half an hour. Very efficient and friendly staff. Will return and good quality food.

Pizza Hut always good to find next to a poor value premier inn. The service warm and friendly, could not have been better, nice gluten fre pizza

all you can eat buffet, profitable because not many would want to each much! the pasta looked as appetising as a bowl of prophylactics. the pasta sauce had a hard covering "skin" would be an understatement. the pizzas were all so similar you were stuck if you weren't a fan peppers corn etcwhen we stopped eating the bill was thrust at us and the words card or cash sir were spoken? oh i wont have a dessert then. part of me thinks it would have been politer if they had just told us to do one. although the intention was a quick bite. do yourself a favour give this place a miss. get a meal deal from tescos!

Usually Pizza Hut has usually a good standard both in the UK and overseas.Ordered Pepperoni Pizza and the way the Pepperoni had been sliced it was much less than paper thin therefore no taste of Pepperoni at all.How do these people get away with it ??

There is free parking behind the Pizza Hut. On a Saturday evening we were able to get a table easily. The service was very good, quick, friendly and efficient - she was called Kirsten. There were plenty of staff serving the customers. The pizza had plenty of topping and was hot. We were able to swap some toppings for different toppings. The refill drinks are a great idea. Finally it was a good price.

Our nine year old Grandson chose the restaurant as a treat. Excellent value. Help yourself salad bar, and a range of soft drinks. Healthy selection of Flatbreads, together with Pizzas. Ice Cream machine together with very tasty desserts.

Quick service , food was hot and freely prepared , the salad bar a bit tired and needed refreshing and topping up

Needed a lightish tea so went here with my husband. Had a sharer pizza which could have two different toppings and unlimited salad. I have to say it was very nice. It wasn't busy but an enjoyable visit

Good service,friendly staff,great tasting pizza. Good atmosphere. Not too busy considering the time of day

Had the buffet lunch, food fine but given the length of time queuing I think we would probably have been better off ordering from the menu.Servers were great but the layout left a lot to be desired. If the moved the Salad bar 4 feet to the left and changed the queue for Pizza to 'clockwise' and Ice Cream Factory to Anti-clockwise then everybody would not be in each others way.Problem with Air con. It was colder inside than outside and this was 30 December!!

Both my friend and I were very poorly after eating here.... never any pizza ready stood queuing for ages unhygenic salad bar at kids sneeze/cough height not first time have been poorly after eating here will not go again service attrotious

Typical Pizza Hut restaurant. You know what you are getting with Pizza Hut. Standard menu across all their restaurants. Came here for the lunchtime buffet. Restaurant busy, but sat down fairly quickly. Didn't interact with the staff, as was all self service. Since last came here, appears to have undergone a refurbishment. The pizza buffet (£7.50) is great value, with a selection of pizzas, garlic sticks and salad bar. Refill soft drinks (£2.60). Only criticism is the variety of pizzas on offer, which I feel could have been expanded to offer more pure meat varieties and less veg. Make sure you come here hungry at lunchtime, to get the most from your money!

You know what you're getting at pizza hut excellent ribs good pizzas nice fresh salad bottomless drinks good quick friendly service 3 of us 2 pizzas ribs cookie dough and drinks 44quid pretty good i think well done

Pizza hut has long been my favourite pizza chain and I cannot fault the food. I would definitely recommend take-away, as then you can enjoy the taste without having to endure the services provided. On my latest visit, we had to wait around 40 minutes to be served, even though a family near us arrived later and were served within minutes. We had to ask TWICE to be served before we finally were.The food took around 20 minutes to arrive, which is longer than expected. The staff were apologetic but did not offer a reduction on the bill, despite us asking for one. The place was crowded, which is to be expected, but the staff did not handle it very well. The salad bar needed constant refreshing, and clean plates were also needed. There were often a pile of dirty plates where the clean ones ought to have been. Furthermore, the ice cream machine seemed to break every 2 minutes, although I did not personally use this. I would have rated 2*, but my previous visits have been marginally better than the one described, and the takeout pizza is delicious

We booked for our daughter's birthday party but unfortunately when we arrived the table wasn't ready, food arrived late, the ice cream ran out and we had to clear our own table. Children were told if they made a mess they'd have to clean up! Not happy at all.