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3.8

Based on 104 opinions finded in 1 websites

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Nº 280 in 431 in Guildford

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score
OpinionsNoteGoogle1043.8

comment_iconOpinions

Scouts honour this place is so good, the Margarita pizza is so delicious, the way the cheese is just yummy- would recommend this place, its underated, probbaly my 5/6th time getting a pizza here now

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WolfieG Kaemena . 2024-10-08

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Lived 3+ years in Guildford and this is, by far, the best pizza take-away option in town

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José Morais . 2024-09-29

MORE AT Google

Very good pizza 18” pizza for £17 very good price and tasted great perfect for late night grub

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Jake Sheppard . 2024-09-11

MORE AT Google

I don’t know why the rating for this place is so low, the food is sooooo yummy, this is my 4th time getting pizza from here in last 3 months, my go to is double hot pizza with no jalapeños and hot wings, it’s so good everytime we get it, we order for collection everytime, and it doesn’t disappoint ever

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Ash Jade . 2024-08-08

MORE AT Google

Ordering only delivery. Placed many orders over last few years and never was disappointed. Sometimes wait time is longer than estimated but when contacting restaurant they always are professional and give accurate eta. Favourite place to grab some pizza :)

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Karina Saber . 2024-08-04

MORE AT Google

Out of date dough and toppings this place should not have a license to sell food

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Lauren Braisby . 2024-07-27

MORE AT Google

Best pizza’s always really hot to the extent I need to leave the lid open for five minutes before I eat, and always quicker than time stated

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Becky . 2024-03-28

MORE AT Google

They are extremely accommodating and the food was great!!

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Aggie Justesen . 2024-03-08

MORE AT Google

Never delivered but charged me. When I tried to call they never picked up. Willingly took the order too and confirmed it. I've had to dispute with my card to get my money back. Terrible place. Never order here.

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Emma Guyan . 2024-02-21

MORE AT Google

Very good food always and the delivery is good ! Today we ordered and the food came food and nice ! Thank you guys ! I have not been in the store so I cannot rate for atmosphere.

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Konstantinos Papadakos . 2023-11-25

MORE AT Google

Very disrespectful and bad behaviour staff + owners, behave like illiterate. Very non-professional. Asked to cook it well and the thick short guy gone aggressive and started to say not to complain. I worked in dominos for years and know how to treat guests when they come to pay the money. Very poor and very disrespectful service I definitely say not go there as i returned their cooked pizza because of their attitudes and misbehaviour. I order from them twice a week minimum but they don’t bother the customer’s loyalty too. I completely not recommend them.

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Saeed Mirza . 2023-10-26

MORE AT Google

Always come here when I'm Guildford. Pizzas good and service was quick, even for a walk in.

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Steve . 2023-09-28

MORE AT Google

One star is generous waited over an hour and when it gets here the nuggets are the worst I have ever had onion rings look like the got them at asda and didn't cook them chicken wings disgusting then I opened my kebab and had 6 bits of chicken in it and three or maybe four bit of lettuce and the pita was so hard it must have been sat out for a week DO NOT GO HERE!!!

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Michael Turner . 2023-08-23

MORE AT Google

Pizza took over 30 minutes and wasn’t even cooked

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Alex Hicks . 2023-07-15

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Really nice pizza, was hot and fresh, even though it was raining outside, came within 20mins! Great service, good value, we had the 18in cheese and tomato and the cookies, I can’t review those as the children devoured them!

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Natasha . 2023-07-14

MORE AT Google

Absolutely disgraceful service recieved from Pizza Hot Express. We ordered our pizza and having waited an hr we called to see how much longer it would take. We were 10 minutes. Another 20 minutes pass and we call again, apparently the driver has delivered....not to us he hasn't! So they send another out....we waited yet another hr to be told it'll be 10 minutes.....20 minutes later and the pizza finally arrives. So over 2 and a half hours for a pizza and I was told "sorry, here's a free bottle of drink". And to be honest it wasn't really worth waiting for, the pizza was ok, nothing special and the nuggets and wedges were soggy. We will not be ordering from you again!

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Vicky Nazer . 2023-05-17

MORE AT Google

We order a pizza from here at least once a week. Great taste and fresh, very affordable price. The cookies was outstanding 🤤

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HK BARBERS . 2023-05-09

MORE AT Google

The pizzas are great! The best in Guildford Ordering almost every day! Recommended..⭐︎

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Ni sh . 2023-05-09

MORE AT Google

Best in town. At least the least greasy.

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lee greaves-hurd . 2023-04-25

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Awful customer service , they delivered to the wrong address and told us we needed to go to the address it was delivered to and collect it, when we tried asking for help he hung up… absolutely disgusting don’t bother ordering from here

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Alex Lucille . 2023-04-01

MORE AT Google

Massive pizza for a cheap price around 18 I believe and it filled 4 people up.

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Raheem Shah . 2023-02-16

MORE AT Google

Food good but a shame part of order missing

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Adrian chandler . 2023-01-26

MORE AT Google

FOOD POISONING BE AWARE!!If I could give zero stars I would. Ordered pizza, food poisoning following day - still recovering. Two people got it as well. I called the pizza place - very rude and aggressive stuff - they didn’t care at all. Please do not order anything from them! Clearly hygiene is nonexistent and most likely they use off food as well. Health department was contacted and will be inspecting soon.

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Eva S. . 2023-01-16

MORE AT Google

Ordered on Deliveroo as advertised 25min delivery. Still not here 90 minutes later despite being reassured on the phone an hour in that food was en route. Never turned up and nobody answering phone. Avoid unless you want to waste money on nothing!

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Davina . 2023-01-08

MORE AT Google

Consistently tasty pizza from here, staff on the phone or in person so very friendly. Can highly recommend the American hot pizza with added kebab meat, always my go to pizza, delicious.

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billy crisp . 2023-01-02

MORE AT Google

As per the normal food was good delivered before the recommended time

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vinny lovegrove . 2022-12-06

MORE AT Google

Strange evening. Strange because you'll never usually find me in pizza express. I had an American hot pizza and my daughter Beatrice had a calzone. It was so hot but I didn't break a sweat.

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Trusted One . 2022-11-19

MORE AT Google

ordered through uber eats, they accepted my order and told us it’d be here soon. we waited over an hour until eventually they ended up closing so not only did we not get our food but they also didn’t bother calling to tell us they couldn’t complete the order. don’t understand why they didn’t just decline the order if they weren’t going to deliver. absolute nightmare.

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Samuel Ubhi . 2022-10-29

MORE AT Google

Really good pizza and at good price

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Andrew Mummery . 2022-10-10

MORE AT Google

Waited 95mins for a delivered cold pizza. Spoke to the person in charge at the shop and was told that I should expect longer wait times if it's raining

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lee hack . 2022-09-08

MORE AT Google

I went in looking for a meal and the main guy tried to overcharge me for a standardpizza.. He got angry when I challenged him. I've got nothing else to say..I won't eat here.

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Perry Hawkins . 2022-07-19

MORE AT Google

Never had a problem. I don't get the negatives. Apart from loyally they was trying to deliver to my home address but I was doing naughties in a hotel. You guys deliver great tasty in pizzas at a good price.

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Stuart Paton . 2022-06-10

MORE AT Google

Took money and order never arrived. When I tried to call they just hung up on me

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Charlie Drake . 2022-05-15

MORE AT Google

Always great service and friendly delivery even at inappropriate times of the morning hahaha. Thanks guys!!!

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CHARLIE WALLBANK . 2022-05-13

MORE AT Google

Pizza is the best in the world!!!!

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Joseph tinkler . 2022-03-20

MORE AT Google

Friendly and helpful staff Quick service Delicious pepperoni pizza

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Simon H . 2022-02-12

MORE AT Google

Ordered a pizza half and half for delivery. Was told it would be 55 minutes. 70 minutes later the wrong pizza arrived. Called to get a new one to be told it would be at least 25 minutes to send a new one (we are 10 minutes by car from the shop). Asked for a refund but was told it needed to be authorised by the manager. When I tried to ask when the manager would be back, the man the started shouting at me down the phone and refused to tell me when he would be back. Absolutely disgusting customer service. Will never be using them again

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Sue Fleming . 2022-01-23

MORE AT Google

Never order food from this restaurant. Restaurant forget to do my order. Plus, Delivery man is so rude and irresponsible.

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Nay Htet . 2021-12-23

MORE AT Google

Apparently this little cant cook a pizza properly have decided a Texas bbq is covered in sausage bacon nand pepperoni 🤣 kinda like calling a margarita a margarita but putting pepperoni on it 🤦🏼 Idiots so tried to eat it anyway god knows what sauce is the base but it’s not bbq so tried to eat the crust which tastes like soap

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nick larson . 2021-12-19

MORE AT Google

ordered at 2am they accepted order, put it out for delivery (said it would take an hour to deliver despite it being 3min drive away) in the end never came

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Finn Roulette . 2021-12-11

MORE AT Google

Now this place used to be the crem de la creme thanks to the main man Saied. Since he’s left it’s just not quite the same, get him back. You might not thank me, but get the contract out, put it on the table, let him sign it, let him write whatever numbers he wants to put on there given what he's done since he's come in and let him sign the contract and go," Saied’s at the wheel. Love from Jake and Sam

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Jake Collins . 2021-11-28

MORE AT Google

Order from here now, pizza come fresh taste good and the bbq wings are the best plus staff on phone are very polite it's a pleasure to order from here plus quick delivery Unlike the disgusting pizza we receive from pizza hut in Guildford never agen P.s one time the delivery guy was rude but hey cnt please everyone I sepose

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Charlie Murray . 2021-11-26

MORE AT Google

Absolutely amazing food 100 percent would recommend it to everyone

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Christian Johnston . 2021-10-20

MORE AT Google

Shocking experience. Issue with order, not notified until nearly half hour later. In the end the pizza would take 1.5hrs to be delivered. Asked for refund, got abused and lied to by staff. DO NOT USE THIS COMPANY.

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Steve Loveday . 2021-09-09

MORE AT Google

Dreadful service!!!! Website took our order and our money but when we called an hour later asking where our pizza was, they advised they received the order with no pizza's attached. When we rang to find out what is happening, we were verbally abused by the staff!!!! AVOID AT ALL COSTS!!!!!

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john wildey . 2021-09-03

MORE AT Google

Brilliant Pizza probably the best in the area

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John Robinson . 2021-08-23

MORE AT Google

Been going to this place for many years now and still to this day I highly recommend going here as and always will be the best pizza's in Guildford

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ryan lloyd . 2021-08-07

MORE AT Google

Cheap and cheerful after a night out, staff friendly and food service

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Kieran Reilly . 2021-06-05

MORE AT Google

I don't know what's going on with you guys, but for the third time my order was mistaken, I always praised your pizzas, but recently something is wrong with your staff , I think it's time to go back to the pizza from Dominos .... It's a shame because you really were the best....

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Cushman . 2021-02-10

MORE AT Google

If i could give 0 stars i would but i cant. I Spent £40 on an order that was wrong, tried to get refund on it but they didn't care. Apparently they dont do refunds. Nothing but money grabbing scum. Order at your own risk!

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Joe Freemantle . 2021-01-08

MORE AT Google

Pretty good pizza place, the 18in pizzas are huge and good value for money.

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Iain Lee . 2020-11-20

MORE AT Google

Really enjoyed their Pizza today. The crust was particularly good. Surprisingly my kids finished the whole pizza

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Hassaan Touheed . 2020-11-08

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Don't understand why Pizza Hot Express have ever received ANY bad reviews...I have used this pizza takeout for a while now, over 1 year. So far they have never failed, delivery is ALWAYS on time, pizzas are ALWAYS hot when delivered and ALWAYS tasty. Don't get me wrong, not exactly authentic like Italian pizzas with the best ingredients but nor do they claim to be. They are a really good American style pizzeria, there is a reason I keep coming back for more. I think if you fancy a cheeky pizza takeout, defo give Pizza Hot Express a go. They have never let me down thus far, and doubt they will either. Thanks.

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Letz_Get Schwifty . 2020-10-24

MORE AT Google

Unfortunately, I do not recommend it, we ordered 3 pizzas, one was supposed to be with additional anchvies, the other was not supposed to be spicy but it was, the cake was terrible, better to make it yourself than to order here. wasted £ 30! I do not recommend !!!

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A&M Head Gardener . 2020-09-20

MORE AT Google

Walked in 40 minutes before close, sign outside says "Open" Was completely ignored.. On that principle I won't be trying again.

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Recon 39 . 2019-12-17

MORE AT Google

Pizza Hot Express is the best in Guildford I enjoyed lovely pizza 🍕🍕🍕🍕🍕

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Nasir hussiani . 2019-09-06

MORE AT Google

Fun litte takeaway pizza place pizza is cheap but good and the staff are Friendly

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Joshikai Morgan . 2019-02-26

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Ordered a 3 pizza deal with chicken wings. Everyone got food poisoning. Do not order from here

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Trock . 2018-11-14

MORE AT Google

Good pizza, been back about three times now

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Raza Shah . 2018-02-17

MORE AT Google

Order three medium pizzas, they were tiny less than 8 inches across which normal places that the small size. Two were thin and one was meant to be deep pan. All exactly the same. We ordered three different flavours but it seemed that they have a spartan approach to the toppings, so hard to tell which was which. Garlic bread and potatoes wedges were cold and the delivery was over half an hour late. Won't be using again.

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Nick Singleton . 2017-11-18

MORE AT Google

Cookies were literally falling apart in my hand like sludge

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Katie Phipps . 2016-05-28

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