Pitstop Cafe in Wakefield

Shockingly poor service today. Abrupt server who was more interested in having a laugh than speaking to her customers. Long wait on drive thru due to lack of interest. Topped of by a cappuccino that certainly wasn’t a cappuccino, tasted foul! Need some major training and better Managing!

In a group of 5, 3 bought from the cafe and me and other bought from the shop itself. All sat on the same table yet were kicked out for not each buying from specifically the cafe. Employee had nasty tone.

Ellie was serving me tonight. She was really helpful and kind. Thank you for your service.

Large group, pre ordered meals in the Xmas period. You would think the chef would make an effort to impress. Starters ok. Mains took 10 minutes to serve 3/4 different choices. Cold plates. Cold food. Vegetables arrived about 3 days after the plated meals. Gravy never materialised. Probably still on the hob. Hot roast potatoes and chips rocked up just after everyone had finished. Serving staff tried their best but kitchen clearly a disorganised shambles. Puddings ok but not that difficult. No check on whether meals were ok. Complacent attitude. Nah!

I usually call in on my commute from Manchester to Nottingham. A great location, ample parking. It can be busy around the car park due to a large business park, fuel station and hot food takeaway's in the vicinity, so have your wits about you in the car park. A huge Starbucks, ample seating, standard Starbucks choices. In general the place is usually always clean with plenty of staff. My last experience wasn't as good, the usual Starbucks standards had rasied it head. Staff milling around chatting and not actioning the rather large line of in shop customers or clearing the dirty tables and cups. In general this is one of the more pleasant Starbucks, let hope my last visit was a blip.