Pitcher & Piano - York in York

Disgusting toilets obviously not cleaned from the night before. Sticky menus. Get the impression it's more a bar, diet coke was flat and watery. Would not go again or recommend.

Had an amazing night with mates drinks were great. Bartender Chloe was amazing. Had great service and super speedy. Overall an amazing night.

I just wanted to let people know about pitcher and piano york. I have just booked a large party for our festive get together for bottomless brunch. I always dread the organisation of this but Clark & his team made this so easy, sending me an email to pay deposit & then a link for each member of my party to send in their own food pre-order, which is bloomin great & takes all the hassle from me!! Can't wait for the day to arrive now! 🤩

We were charged £16.50 for a pint of Beer Moretti and one glass of Prosecco. Couldn’t believe it. We have come here for years and it has never been this expensive.

Lively place, good atmosphere. Service good and staff all pleasant, especially Joel who gladly resolved a niggle for us. Cheers, all!

Had a lovely bottomless brunch, service by Chloe was fab!

Our first time at the P&P and we loved it, food was absolutely delicious, service with a smile and the meals came quickly, only downside was my partner wanted to order a Sunday roast which was on the menu and the website, but we were told they don’t do them anymore, they need to alter that and the music was too loud really, I love music, but not when you have to nearly shout conversation to each other, other than that, pretty much perfect, would definitely go again. 👌

Lucy was superb, all of my expectations for food and drink were exceeded. I can’t wait to come back and try my first bottomless!

Ella and Lucy were great, excellent service.

Amazing service Lucy and Ella xx

great service quick food was an incredible afternoon even found my new fave cocktail.

Megan was excellent she was so friendly and and attentive.

lovely experience for bottomless brunch. Ella was very attentive, coming over frequently asking how we were and if we wanted more drinks , definitely got our moneys worth. Would 100% recommend! Thankyou, amazing service from Ella!

Very enjoyable visit , lauren very helpful and polite

lovely place on the river ouse in the centre of york. chilled and relaxed, great views over the river from the terrace. friendly, cheerful and efficient service from lauren & laura

If you're on the hunt for a luxurious night out, look no further. Nestled in the heart of York right on the water. this upscale bar offers an unforgettable experience, blending exquisite cocktails, a chic atmosphere, and top-notch service. In this review, I’ll take you through everything you need to know about this premium bar, from the ambiance to the drink menu, ensuring you’ll be ready to indulge in an evening The moment you walk in you are immediately greeted by an ambiance that radiates sophistication. plush seating, and carefully curated decor create an intimate setting perfect for both romantic evenings and social gatherings. The bar features a stunning outdoor terrace making it a feast for the eyes as well as the palate Music and Vibe The Service is quick and reliable i felt extremely well looked after especially by Laura, Lucy ,Ade and lauren

Lovely place right on the river. Food was lovely and staff couldn’t have been friendlier. We keep coming back here as it’s so good

£28 for a bottle of wine!!! We ordered a portion of fries and nachos which came to £18!!! We were not offered any condiments when the food came out, and we were not given napkins!!! We had to go to the toilet to wash our hands!!! Totally unimpressed!

Wonderful salsa n Latin dance venue.drinks are affordable.

Ade was very welcoming and patient during our visit. We came to have lunch with our family when the restaurant was very busy and accommodated us with great hospitality which made our experience really enjoyable. Thank you Ade! 😊

When we visit York we always come here as it's nice by the river. Always busy and a good atmosphere too. I've rated it down a star and the outside area is really starting to look neglected Vs our last visit. Could do with a refresh/clean in my opinion. Still nice though!

Nice drinks!!! ...and view of the river

Friendly and helpful staff like Lucy who took our order. Lovely location . We will be back.

A lovey Sunday afternoon, nice food and drink and great service

Lovely wine, food and service. Alistair looked after us well and provided excellent service! Lovely experience and sunny afternoon.

Came to hide from the rain today and was greeted by Lucy, she made our time here worthwhile, we ended up staying far longer than intended! Service was quick, the curry was nourishing on a cold day! Thank you Lucy & Katie!

Came here for food and drinks, service was given by a waitress named Lucy, she was very friendly and helpful! We will be back again!!!

Delicious small plates, and Alistair especially was excellent dealing with allergies. Plus 2 for 1 cocktails!

Dreadful for food .. avoid at all cost Birthday meal yesterday .. raw chicken on the skewer !!! Two pieces in total a few peppers and onions .. fries stone cold !! Steak and “eggs” as advertised on the menu, ONE egg served that was bigger than the steak ! Terrible and unsafe food NOT value for money at all .. far better places to eat in York than here.. never again !

Lucy was a star, really looked after us all, her energy made everything ten times better! Chilli beef nachos were the kids favourites, Thank you so much Lucy!

food was lush and would defo come again Service is fabulous and they were so nice The layout of the restaurant was lovely as well Alistair, Lucy

Lucy was amazing! Made our trip! Thank You!

Lucy was a fab server and couldnt do enough for us! Very generous with drinks 🩷

Laura was a wonderful waitress very attentive and polite Very warm and informative

Nice view of the river, and nice Neck oil beer. However the odour in the bar area was far from pleasant.

Very nice and lovely restaurant with a beautiful of River Ouse. The waitresses, Lucy and Kinga, were very friendly and helpful, we had an enjoyably lunch today. Definitely will come back again👍🏽👍🏽👍🏽

0/10. Purely down to the horrific service, mainly from one particular staff member. We were part of a pre booked hen group and from the outset were made to feel like an inconvenience. Every drinks order was met with an attitude and when called out she would simply laugh. One of the group was physically sick due to the state of the toilets and said staff member was insinuating it was due to alcohol and again laughed at the situation. No one was anywhere near drunk enough for that to be the case. Overall I absolutely would not recommend this venue to anyone if they are looking to have an enjoyable time.

Lucy, Megan, Jack and Chloe were absolutely amazing at our bottomless at Pitcher and Piano! It’s our first time here and we’ve had the best time! Such friendly staff who really made our time here! We feel spoiled and special and we wish we could take them all with us on our night out!

I recently visited Pitcher and Piano with a group of friends for a stag do, and unfortunately, our experience was extremely disappointing. Within just 30 seconds of entering, my friend, who is a hospitality manager himself, was falsely accused of falling into a glass panel. Despite our repeated assertions that this did not happen, he was asked to leave immediately. This was an incredibly embarrassing and unjust experience, especially as it happened in front of our group during what was supposed to be a celebratory night. The staff's hasty and baseless accusation left us all feeling unwelcome and unfairly treated. I expected better customer service and professionalism from Pitcher and Piano, and unfortunately, they fell far short of those expectations. I cannot recommend this place based on my experience.

First time I've been social in a year, work recommend for any hermits looking for a casual drink

I visited your establishment on the 3rd of August and the absolute disgust your staff and “manager” showed me if he even is a manager needs some re training in customer service he is absolutely disgusting and accused me off falling into a glass panelle after being in there for less than a minute not to mention the bouncer that kicked me out has a personal grudge against me because of his previous job that he got fired from because of his unfair treatments. I highly recommend as a hospitality manager myself you deal with this with unfairness and unprofessionality accordingly. All I wanted was a fun and fair stag do for my father.

A surprise bottomless brunch for my fiancée's 40th birthday. Well looked after by Kinga, Ella, Lucy, Jack and Alistair making sure our glasses were never empty and tummies always full.

Much better place to eat than the day before. Prices reasonable for York. Went for fish and chips as there wasn't much on the menu. Had a lovley crispy batter coating and proper chips. Also came with Tater sauce and mushy peas, which were quite dry but edible. Normal range of beers for a franchised pub.

Excellent food, nice selection of beers. And reasonable prices. Plus a beautiful view. Really enjoyed.

Such a great time was had! Ella, Jack, Lucy and Chloe were brilliant and provided an excellent service for us Hens!

I had a brunch with 4 other family members, we were served by Ella , Lucy and Chloe, they were fantastic and could t do enough for us, they made our experiences all the more enjoyable. Thank you we will definitely be back. Nicola Turpin

Delicious Tennessee passion cocktail and beautiful views to the river!

Great location and highly recommend the quiz night. A lot of fun

Lovely chilled atmosphere, sat outside right by the river. Front of house staff, Kinga, was really attentive. Was only in York overnight but would highly recommend. GP and Chloe were great behind the bar too.

Friendly and helpful staff, great atmosphere and location by the river, thanks👍

Nice chilled place,weather poor so sat inside,good outside when weather allows.

Lucy was incredible!! The bartender not so much. She was quite rude and we considered leaving as a result. But then Lucy saved the day! Food was great but Lucy’s service was even better!

Many thanks to Jess, Kinga, Katie and Elle who looked after our company event with exceptional service

Never enough staff especially when. Making cocktails.

Laura was absolutely smashing, service was fast, cocktails always great. Jack was also their

Thank you Lucy and Kinga! These girls made our bottomless great despite the understaffing! & it being incredibly busy! Stars! Take care girls

Laura, Ringa and Alistair. Great server's

Good service despite the fact that there was only one lady serving, she was friendly and efficient. The food was lovely and the pub is in a good location next to the river.

Staff are very friendly and a good atmosphere

Kinga and Elliott gave great service despite the fact they were clearly understaffed upstairs. Can’t fault either of them they were great!

Elliot and kinga were so attentive, always made sure we were taken care of

Ordered table service and waited over 25min for drinks

Great location good food and drink, friendly efficient staff with good service

Came here with the wife for a quick snack and drink. Food was great, Served by Elle who was friendly and funny. Cheers Matt

Great service today from Lauren, kinga, Lucy and Katie

We book group networking events here four times a year and the team (particularly Kinga) are always superb.

5 stars from Laura. Top dog. Service was amazing and she was a very attentive bartender. Will be back!

Jack S made me the best earl grey tea I’ve ever had. Brewed to perfection. Thanks Jack you really are a star(fish)⭐️

Great staff looked after all our needs

Called in on our Annual weekend trip to York. The place was relatively quiet given it was late Friday afternoon. Enquired if Mojitos were on the 2 for 1 cocktails. Told no, just the ones with a black star next to them on menu. Looked at the scant choice of these and gestured with my finger at the page asking 'so just these few on here' to a nod! Okay won't bother then! YOU clearly can't be! Waited for my partner to return from toilet at which point i saw the waitress who had 'served' me discussing our exchange with another two members of staff who were just stood at the bar as there were barely any customers and she was mimicking my scanning of the menu with my finger! WOW how rude and immature! We voted with our feet and left and can categorically say will not be back! Staff are rude, indifferent and no wonder you're so quiet nowadays Friday afternoon!

Loveliest place to sit down n have a drink and great food! Kinga is an enthusiastic and amazing server!!

Great service and hosting from Abi, Lauren & Laura, thanks so much

Thanks to Jack on the bar, really friendly and super helpful, a must when in York, makes an excellent margarita or pina colada !

Visited on a wet Tuesday lunch time with friends, for a long overdue catch-up. The staff were very friendly and efficient. We ate from the light bite menu and were all satisfied. We spent over 5 hours on the visit and the service throughout that time was great.

Excellent service from demanding customers. We gave Laura a tough time but she excelled.

Great service from Laura and Jack!

A good option for a light work lunch when entertaining clients. They do a lunch menu which is great value for money. Would recommend.

Lauren, Abi and Meghan were very kind and polite waitresses 😊

me & my partner were served by megan ! she was quick and friendly, had a great time and will definitely come back !!! thank u !!!

GP best service around.. extremely friendly and couldn’t do enough 👍🏼👏💖

A great location with lovely views across the river. A good choice of beers, wine and cocktails. The food was good with varied choices. We’d visit again. A lovely part of York.

Salsa nights 9m Tuesday are amazing. Laura and Jack at the bar are always friendly and welcoming

Lovely food, great atmosphere, lovely service from Megan

Dirty glasses but Megan was a legend

A nice, quiet place with good food, worth sitting down and relaxing.

We sat outside in the sun, the service was very poor, and the staff looked like they didn't want to be there, the food was average.

Came with my boyfriend on Saturday afternoon to enjoy the sunshine and some drinks. We were greeted by Chloe, blonde with glasses, who was friendly and welcoming and able to offer cocktail recommendations. We had the expresso martini and I've had many that weren't great but this one was amazing - perfect drink to enjoy in the sun! We can't wait to come back and thank you to Chloe for making our experience so positive with your personal touches!

Lovely atmosphere in the beer garden, but paying nearly £60 for 3 g&ts with no garnish and warm tonic. Madness. If the menu displayed the prices this would be fine but there are no prices on the menu for spirits. When talking to a manager all I got was "that's what you get in the city centre of york" Maddness if you want a nice g&t in the sun don't go here.

Sunshine . Terrace with a view. Brunch with sisters. Excellent service. Very good value. Highly recommend

Great food, Lauren and Aaron were great with their service, thank you for a lovely bottomless brunch !

Lauren was very helpful with our order today. Enjoyed our lunch & drinks, thank you.

Dinner was great, it arrived quickly and for the price I was pleasantly shocked at the quality and taste level. We stayed for the speed quiz also, it wasn’t our original plan, but the atmosphere and staff were so welcoming so we stayed. The quiz organiser had lots of charisma and kept us laughing all night. The bartenders Ella (I think that was her name) and GP were so kind and helpful with drink recommendations and overall chattyness. Will be coming back again for dinner and quiz night.

Fantastic Speed Quiz on a Thursday evening! Tom is a great quizmaster!

GOOD Nice location and good 241 cocktails. Service was quick and efficient. BAD I booked this place for my partner's birthday. We tried the burgers at the restaurant and the burger wasn't particularly well cooked and had no flavour to them. Although, we really enjoyed the sweet potato fries with the salsa (which we preferred). The 'Order & Pay' barcode didn't work for either of us and not really sure why these are still lying around on all the bakes if the system hasn't been resolved. This place is overpriced for the food you get. We only recommend going for drinks rather than food.

We had a semi private, curtained off room for a birthday celebration. The staff were fantastic, food was pre ordered and all came to at the same time and was hot. Best halloumi burger I have ever had. Staff frequently came to take orders for additional drinks. Will definitely return when we next visit York.

Laura, Laura’s and Jack were my servers they were great

Laura, Lauren, Jack were great servers - thanks!

Laura, Lauren and Jack were all great. Very attentive and looked after our very large group so well

Very attentive staff. Had a lovely time. Thank you Laura, Lauren and Jack.

GOOD Great location Good 2-4-1 Cocktails offer BAD I booked the space for my partner's birthday. From the second we entered the restaurant, we were greeted with lousy service. Most menu items were unavailable/ limited We had the burgers and we very disappointed with how poor quality and how expensive the food was. The only good thing was the sweet potato fries and the salsa sauce. ( Perhaps make this as a meal instead?). Food and drinks are overpriced for what you get. We simply left feeling disappointed with the whole experience and we sadly won't be returning anytime soon considering we would've had better service elsewhere.