Pinto Lounge in Cherwell - Phone Number, Reservations, Reviews

I’ve dined at Pinto many times along with going to Torinos and Verdetto. The food has always been absolutely delicious, however today it was not. I had the vegan smashed Avocado Brunch it wasn’t tasty and I felt over priced for the amount of food served. My friend had similar but with an egg on top. We ordered at the same time mine came within 5 minutes here’s didn’t arrive for at least another 5 having also asked a member of staff to chase. She thought the same overpriced for the serving. I then ordered an Americano with oat milk. Not only did they bring me a decaf one (not asked for) but there was lipstick on the mug!!! They did change it of course. When asked after we had eaten did we enjoy the meal. I said no not up to your usual standard but he’d walked away before I had finished. I have to add the restaurant was not that busy. I was left as was my friend very disappointed Hence this review.

I had lunch today with my mum, and the meal was absolutely delicious. The service we received from Kyle was exceptional—he was attentive, checking in to ensure everything was perfect, and his bubbly, friendly attitude really enhanced our dining experience. It made the afternoon even more enjoyable!

Pinto's is situated in a great place for boats passing through Banbury on the canal. Inside it's got an ambient fibe with great decor. Upon arrival you get taken to your table (the tables are spaced with wheelchair/pushchair/walker access down the rows). Once seated there's plenty of choice of food. You can order via qr code or go to the bar. Had the lounge breakfast, which had tiger bread toast, baked beans in a little pot (which was enough), mushroom's, hash browns, tomato, Cumberland sausage (really nice) and bacon which was the only disappointment as it was burnt and was placed on the plate burnt side down so not to notice it, apart from that I enjoyed it. So as always would I go back again? Yes I would

Really, really disappointed. Loved the old Pinto Lounge. I was excited for the new premises, but the new location has lost it's cosy feel. The air-conditioning is also set far too cold. The food I have always loved was disappointing. Although edible the tapas was cold and the dishes chosen should have been warm at least. The garlic bread had no garlic flavour. The flatbread was missing some ingredients and the crispy stuff was not!! We didn't complain at the time due to tight scheduling, but sadly, until I hear different , I will avoid. Sadly, looking at recent reviews we are not alone.

Lovely looking restaurant from outside but sadly thats where it stops. Four of us orded food - 3 of us got cold food which should have been hot!! & 1 of us no food at all! but when questioned we were told it's because more than one person ordered food & they were busy! However at least half the tables were empty & surely when the chefs saw orders on the pass for table 9 they would have known we were aĺl together as we were all sat at same table ! We are all women in our 60's drinking wine and 3 of us were offered a soft drink as compensation for the cold food that had been served that should have been hot🤣 & the one who received no food at all & asked for refund as did not want to wait for her food & eat on her own was given a refund minus her drink as was told "because you have already drunk some of it" what a Shambles & wont go again. Shame as was really looking forward to eating here 😪

Just been, all good but air con too cold , which ruined it.

I’ll give them the benefit of the doubt, because they have just reopened. But this was genuinely hands on heart, the worst food I have ever eaten 😭 The muffin was wet, like, literally wet and cold 😭 Ordered a vanilla frappe, and they gave us a chocolate one - they we’re convinced it was supposed to be like that and refused to remake it. This isn’t even mentioning the fact that our drinks didn’t come until 20 minutes after the food. The servers were a mess, and I’ve worked in hospitality so I genuinely sympathise but it was just sad to see because every 5 minutes somebody dropped something. Literally do not come here 😭 I hate to say it but it’s just disgusting. Nobody on our table finished their food or enjoyed it. Wish them the best, but skip it and go to Lock next door.

Really enjoyed this place, love the ease of ordering direct via app, food was superb and service was fast and friendly. Tapas positions slightly small, but otherwise top marks 👍🏻

Absolutely faultless service and food. Had large breakfast and a pint with desert to finish. Family had various other dishes and it was almost perfect. Great service and the food came out promptly. Cocktails after really hit the spot. Will return.

The food was ok. I don’t like the QR system of ordering or ordering at the bar. If I go to a restaurant , I like to be served by a person and have a chance to interact with staff. Using a phone is such a clinical way to order food. Maybe I’m just getting old, but a lot of older people really want to be served by a friendly face- it’s part of the experience of eating out. My fries came out late after all the dishes had been served. They forgot them. The side salad came with no dressing. The experience overall was mediocre, but, I had expected better to be honest.

Ate at the Pinto Lounge last Saturday but I was unusually disappointed with the food. My prawn noodle main was nearly cold and described as being in a coconut broth, but it was dry and the noodles were soggy. My dessert was Churros, whist the dipping sauces were lovely, the churros was burnt.

So I ordered freshly squeezed orange juice by scanning the QR code. I was told that there is no freshly squeezed orange juice so was given the option of other juices. I chose the carton orange juice and asked about the price as obviously I paid £5.50 for the freshly squeezed juice. Waitress told me not to worry as I won't be charged as they don't have it. It clicked with me afterwards that I'd already paid. I was so furious that I paid same price for a carton orange juice which obviously is not as expensive as the freshly squeezed one. Super annoyed. Do not recommend this place!

Staff were lovely. Only one person able to take orders though. Sides portions felt tiny for the price. Fries were cold.

Nice atmosphere, but unfortunately, though most of my food was very tasty, some wasn't as hot as I felt it should have been. However, I was offered discount vouchers to compensate for this which was appreciated.

Have items on menu then tell you there not available. Decide to leave 😕

Good dishes, a well-stocked menu, attentive and welcoming staff. The only downside is the wait before the dishes arrive. However, we ate very well for the price paid!

Haven’t eaten at Pinto’s for a while so thought we would give it a go for a nice lunch with our little 6 month old. WISH WE HADN’T. They did look busy on arrival but found us a table pretty quick. Once we ordered food and drink via the scan QR, drinks arrived after 2 mins. However, food was a different matter. Whilst waiting, we was starting to hear murmurs off food taking a long time. Some people was complaining and getting refunds or free drinks. And I finally released why. Food arrived approx 1 hour from time of order, and it wasn’t very hot, which was an even bigger disappointment. No apologies from the staff who delivered the food. Safe to say we won’t be going back there!

Was greeted at entrance and told to take a seat and they would come to take my order. 10 minutes later (it was not busy- only two other tables being used) no one had approached me so I left - not that anyone noticed! Will not be going back.

Visited on a Monday night and the place was quiet. Food was great and left full and the service by the staff was lovely. Would return.

Amazing food. The best chicken in banbury!

Amazing food, wonderful staff, very attentive to allergies.

Pinto Lounge looked great... from a distance. However, everything started to unravel as soon as we entered. We were greeted by a member of staff who asked us if we were there for food and drink or just drinks, we stated both food and drink, he smiled and proceeded to just walk off without letting us know where we could sit etc. When it came time to order, a large number of items on the menu were not actually available, which my wife (who had been prior to this visit) informed me was the case when she last visited Pinto Lounge. I ordered a slice of cake and a milkshake, my wife had a coffee and cake. The milkshake was terrible - I'd ordered Strawberries and Cream flavour, but seemingly got some sort of vaguely vanilla milkshake which had been brutally attacked with red ice-cream sauce. The cake I had was dry and unappealing. The staff kept going for cigarette breaks out the back (I know this as they were very vocal about their choice of activity). The tables were decorated with flowers, however, no one seemed to be all that interested in throwing out a long dead flower arrangement on one of the tables. Sadly we will not be returning. Bad coffee, bad attitudes, an overwhelming menu which actually does not deliver

Pinto Lounge is a excellent place to go and eat try the Bacon sandwich very good.😃.

Excellent food and Excellent service. Good selection of Gluten Free food

Ordered Vegan Buddha Bowl. What was mentioned on the menu is completely different to what I received. It seems that they didn’t have the food left in the kitchen and thought it was ok to add different things, like brown sauce in the quinoa and pickled onions,fried chickpeas. The food was salty and an acidic taste. I was not able to eat anything and left it. Beware if you order!! I would not suggestion to eat here if you have allergies or if you don’t like surprises.

Joey…. Was absolutely fantastic.. so helpful … nice guy ..

On a short visit to Banbury and wanted a quick bite to eat for an early lunch. Excellent service and excellent food. Staff were very helpful and well organised and we have recommended Pinto Lounge to friends who are visiting the area.

Really good food. Cool atmosphere. Would definitely recommend.

Sister-ship of The Cosy Club and therefore a lovely laid-back lounge atmosphere with comfy seating and medium to low lighting; just right for meeting up with friends/family for refreshments and food of your choice from a wide menu with lots of veg/vegan options too. I keep going back...

Food was so below mediocre and service was non existent. Very disappointed.

We were quite disappointed with this lounge. Lots of vegan items were unavailable and we weren’t told until after we placed the order. We ordered a different mainwhich we were told was available. It arrived missing several items and was much smaller than normal. When we queried it, the staff were apologetic. They added some more veg for us and gave us some discount vouchers. We would have preferred to know that most of the vegan menu was unavailable before we ordered food as we would have just gone elsewhere. We probably wouldn’t come back to this lounge.

Kyle and Amelia provided us with banta and immaculate service. Would recommend to a friend!

I'm very grateful of the staff when I came in on the 19/06, I was happily enjoying my lounge breakfast and I had a lady come up to me and complain that I was served my food first the brunette lady working was lovely she sorted out the angry lady and checked in on me making sure I was good I'm very appreciate of her thanks

Very small portion on Bang Bang Cauliflower with Noodles and portion of chips was a small handful of chips. Seemed like they had run out of stirfry veg and just used spring onions and celery. On the otherhand my chicken, bacon and avocado was very good. Shame the rest of the meal was disappointing.

I want to say a massive thank you to Deli and Callum for their lovely service today!! It’s the first time my two Neurodivergent haven’t had any meltdowns while out for a meal!! They were so patient and catered to both of them which I cannot thank them enough for, we all had a really lovely relaxed and pleasant meal I’m so so thankful xxx

A party of 11 of us were well catered for and well attended to. It wasn't busy and the breakfasts were all gratefully received. The measure of any "full English" is the quality of the meat. The sausages were excellent. I also like the blend of coffee being brewed but I understand that can be a very personal thing depending on how hooked people are on their own usual brand. Once upon a time, finding a brunch venue used to involve going to a traditional "greasy spoon", which I have no problem with, or in more recent years, going to a JD Wetherspoon. The experience at the latter is something that doesn't come top in my list options - anywhere. These new Lounges popping up everywhere (another fantastic innovation emanating from Bristol, please note!) are filling that casual dining gap in the market. The value is good and the service that I have experienced has always been good.

Lovely food and great service from Kyle! Party of 6 on a Saturday night and service was quick and food was great - plenty of veggie options.

The food was nice, the staff were not particularly attentive, and the music was very loud for the middle of the day. GF available. Visited again June 24. Ordered Shakshuka with a side of tenderstem broccoli. It was only when looking at the menu again that I realised that the Shakshuka was missing Chickpeas and Yogurt. The broccoli was plain with no garlic. When I queried this with a member of staff, I was told they had run out of chickpeas, but it's ok because they don't put many in anyway! When I asked why she didn't tell me when I ordered she say sorry and ambled off. On another note, a family brought a young dog in, let it sit on the seats and walk on the table. As tables are all wiped with the same cloth and chairs not at all, this struck me as unpleasantly unhygienic.

Very enjoyable breakfast, food and service were excellent. Also catered for my coeliac partner with a whole dedicated menu to choose from.

The staff on duty on 24 May were knowledgeable on Gluten-free food (the main reason for choosing the place) but sadly the food itself was mediocre to put it kindly. Further, no restaurant can have a pleasing 'atmosphere', when irresponsible parents allow their kids free rein. Wish I had taken my 3 companions to the nearby Wetherspoons.

We ended up here because another review said there were quite a few vegan options, and we were nearby when we got hungry. It was... fine. Standard vegan menu, from what I assume is the parent corporation, as we saw this exact menu at the Zapato Lounge in Northampton. Yawn. I mean, it's nice they offer vegan options, but if I wanted cookie-cutter menus, I'd go to McDonalds. Would it kill these little pubs to look up a couple of vegan recipes for popular local dishes and offer those? Maybe be a little original? Service was... bored, ridden with teenage angst and ennui, apparently. I've gotten more warm, friendly welcomes from mannequins. It was very loud inside, so we chose to sit out in the courtyard, which was very pleasant. I'm very thankful they didn't pipe the background music out there.

Nice easy stop for a light dinner. Kyle the manager served us well. Nice kombucha instead of beer.

Went for breakfast last Saturday, and the food and service were outstanding, as usual! Kyle was super nice and ensured we had a great time. Their vegan menu has the most variety in Banbury, it's really worth checking out. If you're after decent food in a relaxed environment with amazing staff then this is the place!

Had a lovely relaxing meal, Molly and Kyle took care of us perfectly. Chaty and friendly.

We come here regularly as there’s good variety of food on the menu and it’s super toddler friendly. The staff are always really attentive and on today’s visit Kyle was superb. Would definitely recommend.

Had an okay meal here, nothing particularly good (except the server who was lovely), nothing disastrous, with the dishonourable exception of the 'coleslaw', which fortunately was served in tiny quantities. Needed seasoning, it was very bland. Throughout the meal there was some kind of alarm signal going off every 2 or 3 minutes which we were told was to tell the server food was ready. Thing is, it didn't seem to coincide with food as far as we could see. Annoying and distracting - one of those 'once heard it can't be unheard' things. Tills aren't programmed for the Tuesday Tapas deal, so spent some fruitless time trying to order online before we were advised to go to the bar and order.

Always great service and excellent food. Definitely recommend

Food was good and service was great, Kyle was both friendly and helpful!

Lovely relaxing place great food .

Menu is great and food was nice, plenty of seats up and downstairs. My only complaint is that there was an excessive amount of staff today, like at one point the number of staff outnumbered the customers in the restaurant. So much so some were just kind of standing in groups chatting right by our tables because there was nothing else for them to do, which made our dining experience a bit overwhelming and we felt a bit crowded. I am not sure if more were called in today due to the hen party (which ended up being quite a nice, quiet table that didn't disturb anyone else) but there was not a need for that amount of staff on duty today, or at least they could have dispersed a little to be honest.

Went to Pinto Lounge today. Flipping outstanding food and drink, flipping outstanding service (thank you Kyle), flipping outstanding atmosphere. Didn't think it would be my type of place, very glad to be proved wrong...

Great place and will definitely come again. We were served by Kyle and he made sure that our experience was fantastic. Also very clean… squeaky clean😸

Haven't been inside, but it looks good.

We had a lovely meal. All the staff were pleasant even with the hard work they were doing.

Took my Son for his Birthday today, the food was superb, Service was excellent, made us so welcome sorry Guys can’t remember your names, Carl?? Might be one, very friendly Will definitely be back to try more off the menu!! Thank you

Great place! Wonderful welcome and service from Kyle. Here from London but have come here every day! Definitely worth a visit

Visited today with my two friends and a baby at lunchtime, prompt service, quickly seated, food and drinks all good. The bar staff including Kyle looked after us very well. 👍

Great atmosphere staff so friendly, Joey, kyle, deli amazk g service on the bar. Lovely food that the chef Max cooked

Amazing atmosphere, quick service, polite staff great coffee and good hot food. This place is not given enough credit.

Fabulous cocktails and lush tapas tonight, place was buzzing! Thanks to all the staff and Kyle in particular....

Clive provided excellent customer service

Lovely brunch and Kyle our server was great. Very friendly and efficient.

Lovely atmosphere, great staff, we were looked after by Kyle and Becka. The food was so, so good! Will definitely return. Thanks so much ⭐️

Great place for a family lunch, super friendly for kids, and good price, quality food. Kyle was very kind, helpful and friendly. Thanks and see you next time.

Food was lovely and Kyle our server was attentive and polite 10/10

The food was excellent and Kyle was very helpful

Love going to Pinto Lounge! Food is always great and we feel very welcomed when we bring our baby and our dog. Today our server Kyle could not have been more friendly and helpful. He brought over treats and a water bowl for the dog and was thoughtful around the baby (made sure not to put down hot drinks within her reach etc). Love it here and will continue to return regularly.

We visited at lunchtime today. It was extremely busy, but we were seated and served very promptly. Our server Kyle was friendly and efficient - anticipating our needs, providing top service. He's clearly a natural at hospitality. The food was delicious, well prepared and presented, and our additional food needs were well catered for. Would definitely recommend for both service and quality.

Great place to eat/drink, food and service was 100%, friendly welcome on arrival and good choice of seating available depending on party size. Fantastic menu

Travelling north, we stopped here for bank holiday Monday lunch, rather than a M40 service station. The staff were super friendly and the food was excellent. We had a fish finger sandwich, chicken club and a side of fries to share. With a couple of drinks and 10% tip it cost £30.

Fantastic lunch on a Bank Holiday Monday, although very busy nothing was too much trouble, food was excellent... well done team

Accosted by drug peddlers 3 times in the space of 20 minutes

We enjoyed our brunch at Pinto. Food was good coffee was great 👍 Staff were very friendly and very attentive food was served on time - very nice and hot. Thanks

Love the service here, all super friendly and helpful, and food is fab. Great choices for both GF and DF too. Always enjoy a visit to Pinto X

Very friendly service, Kyle was exceptional. Food was lovely, will be back soon

Excellent place to go for a few drinks, or some food. Nice and clean, and the food is really good. Next to town centre if you are making a night of it.

delicious food with friendly staff - a special thank you to the person who complimented myself and my friends! service was prompt and the food has been consistently nice every time i've visited.

Had a great lunch here! Numerous vegan options to suit the adults and kids in our group. Service was perfect, polite and friendly. Kyle, our server, was welcoming and timely and the food was hot, fresh and delicious.

Amazing place! The food is great, good value, and such a chill atmosphere. The staff are all so lovely and the decor is unique. The iced French vanilla latte is the nicest drink I’ve ever had, highly recommended! Shoutout to Kyle for being such a welcoming and smiley member server!

Joey and the team were amazing and went the extra mile to give us the best service! We were really looked after and enjoyed our lunch!

Great breakfasts, relaxing atmosphere, friendly staff

Visited here for breakfast and a coffee. Very pleasant staff, food came out hot and plenty of it. Will use again when feeling very hungry just so I don't leave anything on my plate.

I came with my son and we are both gf. We were greeted very warmly by Kyle and our meal was delicious. My son is a very fussy eater and worries about cross contamination of his food. We ate with confidence.

Lovely place :) great for kids and families, lovely food and coffee too and great atmosphere and staff.

Kyle was our server and he will brill. Thank you Kyle

Excellent food lovely tapas recommended

All the staff were welcoming, friendly, helpful and attentive. Food was served promptly and tasted delicious - Thank you

I brought my family that came to visit me from Italy to have some tapas. The staff is friendly and the service has been amazing. The restaurant has a really cosy atmosphere and we really enjoyed the visit. I’ll definitely go back in the future.

Great food and great waiter named Kyle

Lovely friendly staff I felt really nervous for some strange reason but I calmed myself down and the meals was great the meal was loved but wish I had the chilli and the breakfast all looked lovely

Great food for great value, I often have the classic burger and it never falls short of perfect, the staff are very friendly and accommodating, very quick service too, I would recommend it to anyone who’s looking for a relaxed atmosphere while they eat good food

Fantastic lunch! Couldn't believe the manager went off-site to buy soured cream for us. Excellent customer service! Will return when we are next in the area. Thank you x

Service with a smile and excellent tapas.

Lovely place and what an incredible range of vegetarian, vegan and other dietary requirements.

Nice area, lovely staff, good priced food

Amazing food. Great staff. One of the chefs (older guy) looks miserable/mardy but everyone else is really friendly and will definitely be back for more.

Beautiful place. Clean, tidy. We took 2 kids and my partner has a gluten intolerance. Best GLUTEN FREE MENU We've EVER SEEN ! Kids were welcome and staff playful and kind. Food was fantastic. Partner loved it, I loved mine. Kids ate quite a bit and all round fantastic. Will be our go to place to dine as a family when we visit Banbury.

Good food, easy App for ordering food from table, food arrived quickly, particularly nice Shiraz.

Been coming here since it opened. Menus change frequently. Caters for many dietary needs. Some trimming of menus due to costs. Great for families. Overall, nowhere near the standard to when it opened, though.

We went to the pinto lounge for a birthday dinner, the team were unbelievably accommodating and kind. They made the night incredibly special for all of us and especially the birthday girl! The service was quick and all the food and drinks were delicious. Great atmosphere. Highly recommend!!