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4.3

Based on 392 opinions finded in 2 websites

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Nº 532 in 1309 in Cheshire East

Nº 87 of 268 British in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..potatosandwichquichesaladchocolateoldcookedladypotatoescoffeesteakpaninibaconcheesepiecake

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Visited today and received appalling service, firstly by a waitress and then by the actual owner ….. we had an issue with one of our meals, mainly offering feedback but was met with a very rude attitude which left us all shocked ! The owner particularly didn’t want to know that any of his food was unacceptable and was unreasonable in his response saying eventually he just didn’t care and walked away. We found this astonishing and would never return or recommend!

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Louise Neal . 2024-11-01

MORE AT Google

Very poor service I received today, had an issue with food, I ordered a burger chips & peas, chips were burnt and hard in the middle and peas were like stones and burger was tiny on huge bread roll . I approached female member of staff said she disagreed with me and that I was wrong! Then went over a male member of staff (owner apparently)and said do you think these are burnt??!!! He said no as he liked them like that… really bizarre response as he’s not eating the meal and found it very unprofessional also stating he only has the cafe for pleasure, again another strange comment, He then continued to asked me what was wrong & I replied the same answer 3 times. Told him we thought his attitude was terrible and needs to work on customer service & manners, his reply was I don’t care and female member of staff took my meal away! And they continued to talk about us and kept pointing over! Terrible attitude and manners from this place, however the lady that served us drinks was lovely and polite . Much better cafes in Nantwich to go to & wont be coming here again .

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Joanne Clarke . 2024-11-01

MORE AT Google

Very poor customer service and indifferent staff. We ordered two meals and were told there would be a wait (fair enough). One meal arrived with no mention of when second would turn up. After a good few mins I asked one of the wait staff would my omelette arrive soon. I was told “probably “ I did comment that this wasn’t helpful and was told they were very busy. After about another 10 minutes it did turn up. The omelette was cold but the chips were hot. The omelette had to obviously been waiting a good while for the chips. It also had a side salad on the plate although I said I didn’t want it. I didn’t complain but we didn’t stay for cake as we had planned.

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Ruth W . 2024-08-10

MORE AT TripAdvisor

We had a steak pie and quiche as a take out. They were very good.

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Richard Wildgoose . 2024-06-19

MORE AT Google

The nicest quiche ever, gorgeous loaded jacket potatoes…quality food

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David Parry . 2024-05-21

MORE AT Google

When I ordered my lunch there was one piece of cheese & onion quiche left , so I asked for that with chips & salad , so I paid for it , then a member of staff who knew I had ordered it as she was standing there ,had it for her lunch and didn’t even mention it to the member of staff that was dealing with my order. I did have something else , but it is the principle of the matter in hand, I have worked in cafes and you just don’t do that at all, the customer always comes first, this was our first visit as well so not a good experience . I hope they take this into consideration for the future please. Thank you for your reply to my previous review.. you did assume right it wasn’t today as you are closed all day. But your colleague was standing their and she heard that I wanted the quiche that was left , so she should have had something else for her lunch. I wasn’t going to mention this but , then staff were making pancakes and eating them at the counter. Not very professional.

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Karen smallwood . 2024-05-12

MORE AT Google

Came for breakfast with my husband, both members of staff were busy talking to a salesman. We waited a few minutes and had a look at the menu whilst we waited, I went to talk to the staff, not one of them came to speak to me. The salesman had already spoke to the owner at the front of the shop, one of the staff could have just said excuse us we won't be a minute, but we were completely ignored. Reply to pillory house: yes I am aware it is not table service, hence why I was stood at the counter for a good while. What I meant by trying to talk to staff, is 2 ladies (staff) were talking to a salesman, I waited patiently at the side for a good while, whilst both the ladies ignored me being stood at the counter. Like I said they could have said excuse us for a minute, or even acknowledged my husband and I were there with a "hello". Not a very welcoming atmosphere at all.

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Lea Turner . 2024-05-10

MORE AT Google

The breakfast was cold and the bacon and sausages had been reheated multiple times. The staff were very nice, although the lady on the cash register seemed a little bit stressed and brusque as a result.

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Yvonne B . 2024-04-09

MORE AT TripAdvisor

First time visit and what a lovely charming place, felt very homely, and the best scrambled eggs and bacon I’ve had in a long time, thank you x

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Petrina R . 2024-03-28

MORE AT TripAdvisor

We were enjoying a day in this beautiful town, wandering around & picking up some very nice gifts for birthdays. As we wandered we came across this lovely cafe tucked away in the back of the shop. My husband ordered the steak pie, chips & peas. I chose the quiche, chips & salad. We were both very happy with our delicious meals, & drinks, & the total cost of just over £22. 👌🏼 The staff were friendly & helpful, & the service was spot on. It's a nice, clean, friendly, cafe with good service, tasty food, & it's great value for money. Thank you. We will return.

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Maria B . 2024-02-12

MORE AT TripAdvisor

The management believe they can milk the customer base here but times are a changing , look at the town today , it's nowhere near what it was - be careful - £ 5.20 for a piece of dry coffee and walnut cake is really pushing it - as far as I can see nothing on display is priced up and they rely upon the good manners of it's Nantwich clientele not to complain - the owner is just not interested - he doesn't really deserve the trade he has , disappointing and because of his response we will not visit again - not that he will care I'm sure - He does care ! price now slashed to £ 4.90 - truth is that I have been in the business for over 40 years and £5.20 was too heavy a price , at £ 4.70 , I wouldn't have mentioned it , but there is a line and you crossed it - I by the way am not interested in doing hatchet jobs on small local businesses but looking back on your response to critique it seems that you do not take it well - good luck in all you do going forward - times will only get harder - https://www.tripadvisor.co.uk/ShowUserReviews-g499514-d4312042-r937662385-Pillory_House_Coffee_Shop-Nantwich_Cheshire_England.html#

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Andrew Lobb . 2024-02-11

MORE AT Google

Nice place on Pillory Street. Surprisingly big, very reasonable prices for Nantwich. Good selection of food and drinks.

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Ed Caine . 2024-02-11

MORE AT Google

The management believe they can milk the customer base here but times are a changing , look at the town today , it's nowhere near what it was - be careful - £ 5.20 for a piece of dry coffee and walnut cake is really pushing it - as far as I can see nothing on display is priced up and they rely upon the good manners of it's Nantwich clientele not to complain - the owner is just not interested - he doesn't really deserve the trade he has , disappointing and because of his response we will not visit again - not that he will care I'm sure -

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Andrew Lobb . 2024-02-10

MORE AT TripAdvisor

Overpriced tasteless slow service everythought sometime overstaffed.

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anthony rorbach . 2024-01-26

MORE AT Google

This is a fabulous coffee shop and friends and helpful staff. We always go here when we stay at the nearby Warner's Alvaston Hall Hotel. The front of the shop has wonderful gifts and paintings for sale, and the café is at the back with plenty of seating. The main meals look fabulous, but we had a tea cake and a scone and both were delicious as was the pot of tea we had. The prices are very reasonable for all food, and you know you are getting quality. We wouldn't go anywhere else in Nantwich. A great place to visit and looking forward to seeing the management and staff again when we next visit. As an aside my wife purchased some earrings in the shop on our way out, again very reasonable.

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Noel H . 2024-01-20

MORE AT TripAdvisor

Ok place. £10.55 for a good hot chocolate, an ok black coffee and an ok coffee and walnut cake. Friendly staff, prompt service but probably better places in Nantwich to visit.

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Richard Sayers . 2023-12-18

MORE AT Google

Bought a German make, combined kettle, tea pot and hot plate from here in February 23 at a cost of £99. The kettle started to leak then the on-off switch failed. Took it back to see if we could get a replacement kettle. Very disappointed with their response. Not interested in helping just told us to contact the manufacturer. Asked if they could do this through their supplier but would not do this. Obviously not interested in after sales support on electrical items bought in shop.

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Steve Langford . 2023-11-29

MORE AT Google

Absolutely loved my visit today.. I visited Nantwich occasionally and I never knew this was here… absolutely loved our breakfast and coffee… I’m a very fussy coffee drinker and I had a caramel latte and it was better than Costa … delicious … staff are friendly and helpful and the place it’s self was beautiful.. warm and homely feeling… would highly recommend.. definitely will be returning …

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Emma Shemilt . 2023-11-25

MORE AT Google

Popped in for some lunch after having walked past many times and not noticed it. Had a jacket potato with cheese and salad and a dark hot chocolate. Staff were all really friendly, service was quick and plenty of choice. Finished off with a piece of coffee and walnut cake which was really tasty and moist, generous portion which I couldn’t finish. Had a lovely atmosphere and felt really homely.

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HelenF380 . 2023-11-24

MORE AT TripAdvisor

Terrible asked for latte didn't get one just normal coffee. Very disappointed. Will not return. Was told latte doesn't have froth on it.

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KayBNG . 2023-10-26

MORE AT TripAdvisor

A really nice quirky shop, but the cafe at the rear doesn’t live up to the entrance. There is a lot of competition in Nantwich for cafes

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Nigel Eastham . 2023-10-24

MORE AT Google

Worst coffee in UK , ordered 2 cappuccinos, really weak coffee and looked like a normal white coffee… took 40 minutes for food to come.. Caesar salad was terrible has as much colour as a glass of water. Steak pie came with a salad ! What’s that all about… chicken nuggets and chips were ok , but the chicken didn’t look great… sausage and egg sandwich was very good… the service was abysmal … I struggle to understand the attraction of this cafe… last visit for us…

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Mick_Stovin . 2023-10-21

MORE AT TripAdvisor

Not a great experience here waited 40mins for our food ,some of the food was scalding hot and some cold .The service was painfully slow and the staff looked confused and unorganised .Should of gone to mac dees for a mcmuffin

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Christopher Bray . 2023-09-30

MORE AT Google

Worst flat white I've ever had, just a weak milky ordinary coffee with no flavour. Lemon drizzle cake was acceptable, nothing special and a bit dry, but expensive

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Rita C . 2023-08-05

MORE AT TripAdvisor

Lovely place, great ambience, spacious and airy. Lovely staff. The bacon sandwich I had was perfect as was the coffee, but I realise this is only a small sample of the menu. I was there before 9am so not many other customers.

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Nick B . 2023-08-03

MORE AT Google

Staff lovely. Tables, ambience good. Hubby had steak pie/chips (accompanied by a large salad??) Steak pie was delicious, could have done with more chips and no salad. Seems strange to have a large dish of salad, served with pie/chips (which was wasted.) I had a chicken salad sandwich. The small size thick sandwich bread was dry, hardly any butter and just disintegrated when picked up, not helped by the large chunks of chicken (tasteless), tomato/cucumber. coleslaw really tarty. The pie was delicious but sandwich was awful. We decided not to bother with any cakes. Not sure if we will return which is a pity as over the years it was always a regular lunch venue, when we came to Nantwich.

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Warringtonclarets . 2023-07-07

MORE AT TripAdvisor

Lovely cafe area with friendly staff. Tasty food at a reasonable price.

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Lynn Richards . 2023-06-08

MORE AT Google

Wonderful. It's taken 2 years but I've found it: the café I will want to go back to. Lots. Spotted it on socials, yesterday, and thought I'd check it out. Really tasty food, made on the premises; great atmosphere (warm and relaxing); really caring and attentive service. Only reason I dropped a star for food is I just don't get red onion or raw GREEN pepper in salad (cooked, in the quiche, was fine): should be a law against it.

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Judy Macdonald . 2023-05-17

MORE AT Google

Had been before, under precious ownership I realised. Waited at the counter to be hollered to the end of the counter. Ordered a flat white and tea cake. The coffee was made and was very much not a flat white. Made in a regular sized mug, the milk used was already in the jug and had no foam. Personally I found the coffee bland and looked like tea. I asked if this was a flat white and told yes - I could not be bothered to say it wasn’t. I will not be returning nor recommend.

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Mifford . 2023-04-12

MORE AT TripAdvisor

Hidden gem lovely cafe and shop

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Andrew Harrison . 2023-04-07

MORE AT Google

Amazing food and drink and all of the worker's are lovely definitely recommend

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Evie-lei Oliver . 2023-04-06

MORE AT Google

I was advised to go here by a friend so I was expecting a good service and lunch. Unfortunately, this was not my experience. First, the lady at the till coughed all over me and the tea she was making. No hand or tissue over her mouth she didn’t even turn her head away meaning I was splattered with germs. The meal took a long time to come way over 30 mins. A long time as the food was already cooked and ready. The food was not up to scratch. My pie was only just warm and I got 14 crinkle cut oven chips. Hardly worth the money. I could have done this myself for less than £1 and it would have tasted better. The bread for the sandwich my partner had was dry and it felt like it had been out for most of the day. They also failed to bring her small bowl of chips. I had to go and ask for them. I won’t be eating there again, but then again probably my own fault for going. I shouldn’t have taken advice from someone who regularly eats at Morrison’s cafe….

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Andrew Y . 2023-04-04

MORE AT TripAdvisor

Excellent! The best steak pie I've had in years, very freindly staff, whatever you do in Nantwich don't miss this little gem.

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W6982FEandrewc . 2023-02-11

MORE AT TripAdvisor

Visited on 21 January for lunch. Took 1 hour 15 minutes to order and get food! One person taking orders and making drinks which resulted in long gueueing time! Food not good..warmed up meat pie and hard warmed up chips not appetising! Good amount of bacon on sandwich. Service badly needs reorganising..staff chasing their tails. Very, very disappointing. Does not deserve rating Trip Advisor gives it.

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Margie2012 . 2023-01-21

MORE AT TripAdvisor

Very disappointing. Scone appeared to be a few days old and the cake was so hard and stale that the knife wouldn’t go through it! Not good, won’t be back.

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pat287 . 2023-01-21

MORE AT TripAdvisor

Having spent the day watching the annual Battle of Nantwich in freezing temperatures, my family and I were happy to find this local coffee house to take shelter in. Attracted by the pretty decor, we entered post-rush. It was clear the staff had been busy, but I was saddened and frustrated to see them stood behind the counter ignoring us, more interested in making their own drinks and ‘going for a sit down’ than acknowledging us, the customers. The one lady who finally did acknowledge us was on the till. I felt for her as it seemed she was tasked with doing it all; taking orders, operating the till, making the drinks and also prepping the cakes, whilst the others stood around talking. And whilst she was pleasant and polite and the cakes were delicious, I’m afraid she had no idea what she was doing on the coffee machine - which is ironic when the Pillory House is described as a coffee shop. Having worked in hospitality for a number of years myself, including Costa, I observed a number of unforgivable errors by the lady using the coffee machine, particularly when the average hot drink costs £3.50. These include; - Using skimmed milk as for all hot drinks. Why? - Not purging or wiping the steaming handle after each drink. - Leaving the steaming handle steaming the milk jugs, unsupervised. - Overheating the milk. - Using spoons to scoop out foam out onto cappuccinos, or to mix chocolate powder into milk. - Adding hot water to black coffees AFTER the espresso has been extracted, destroying any potential crema. To conclude, whilst the Pillory House is attractive and cosy with great cakes, the levels of service need improving drastically. From customer engagement, to their drinks-making ability. For your business’ sake, please attend a coffee-making course as soon as possible. Thank you.

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bigtomend . 2023-01-21

MORE AT TripAdvisor

Lovely afternoon tea staff couldn't do enough for us all home made produce thank you we will come again😀😀♥️

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Patricia Bloss . 2022-12-03

MORE AT Google

Good quality. Good value. The kishes looked great.

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Chris Moorhouse . 2022-11-23

MORE AT Google

Yeah , it's really good , been here with a friend of mine 4/5 times now and the customer service is excellent as the waitress/ barista has become known to us with small convocation and even remembering our orders each week or so The atmosphere is great small details like the gift shop at the entrance or even the buyable paintings across the buildings walls I'll be coming here most likely every week from as it's become routine so drink the great hot chocolates x

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Dylan x . 2022-09-09

MORE AT Google

We stayed at nearby Alvaston Hall and always call in to this gift and coffee Shop when we in the location. The staff are very welcoming and knowledgeable. We just had a snack this time but the hot food looked amazing. The place was kept spotlessly clean. Our only grumble was that the (one shared) toiled was a disgrace and needed updating, retiling and painting, to keep with the rest of the shop. Will definitely go back again if we are close by.

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Noel H . 2022-07-19

MORE AT TripAdvisor

Great cafe always a nice welcome

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Alison Flewkes . 2022-07-18

MORE AT Google

Great coffee/food and super friendly atmosphere. Top place

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Steve Cartlidge . 2022-06-17

MORE AT Google

We had a great breakfast here today. My partner had a lovely full English breakfast which he really enjoyed, and I had a great doorstopper sandwich with bacon and melted cheese and I was full to the brim afterwards, and it was so so tasty. The Lattes we had were also really nice. The place has never let us down when we have visited before. Always really welcoming and friendly staff, and nothing is ever too much trouble. We will definitely be back when we are next in Nantwich.

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Charlotte1512 . 2022-06-05

MORE AT TripAdvisor

Service and quality of food lovely, not too expensive and their homemade cake especially their Victoria sandwich is amazing, the nicest ever !

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Linda Wilkinson . 2022-06-03

MORE AT Google

Great pie! Absolutely loved it. Staff were very good and the place really clean and quaint

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Mick Sheardon . 2022-05-21

MORE AT Google

Lovely friendly atmosphere dog friendly and super helpful with our 5 month old baby granduaghter Food as always really tasty home cooked Quice beautiful with a fresh side salad Staff always approachable and helpful

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Jacquline Foster . 2022-04-19

MORE AT Google

Believe it's routinely a great place and I imagine its an absolutely 5 star experience when its quiet and outside of core hours. Unfortunately, I visited on a Sunday at lunchtime around 2 and had a less than great experience. Which I imagine was because it had been a busy time before I visited. It was very confusing ordering food, initially, I thought I ordered at the till but then realised I ordered directly with someone at a hot counter, whilst they made meals at the same time. Several items of the menu were unavailable as they had apparently run out. After ordering available items I sat down and observed that most tables were piled high with plates. After 10 minutes or so I was approached by a lady and advised that what I had ordered was unavailable. There was no apology or suggestion of an alternative. Just 'We are out of Turkey' followed be an uncomfortable silence, with me left to decipher through questioning what was actually available on the menu, which appeared to be very little. As it had sold. When my food arrived, a tuna salad sandwich, the salad consisted of just lettuce and cucumber. The cutlery provided was a little dirty, as if it had been washed in a hurry. Whilst eating, it appeared staff turned away several groups as they needed to catch up with preparing food and washing dishes. I definitely heard them advise one lady that food would be off for 40 minutes but they could have both cakes and hot drinks. I thus do wonder whether the salad was basic because they had run out of prepared tomato and onion etc? Bar the lady that approached me to advise I needed to pick something else, albeit she seemed really stressed, the staff were friendly and professional albeit clearly up against it. I hope you visit again at a quieter time and I imagine it will be a different place entirely.

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Dan P . 2022-04-03

MORE AT TripAdvisor

Passing through Nantwich, I breakfasted on a panini and cappuccino, which were so good I went back for cake and more coffee later. Portions are generous: buttercream means a good layer of icing, and I saw a good amount of cream being served in a cream tea. The lunch quiches looked inviting, too, but weren’t on my schedule. I’m only sorry I live so far away and am unlikely to be back in Nantwich any time soon.

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Christine H . 2022-04-02

MORE AT TripAdvisor

Absolutely awful place. How this has 4.7 in reviews is beyond me. Staff were loud and unprofessional. No face masks worn or hair nets, hats etc.by any of them and had to listen to their gossip about a member of staff. A member of the public was clearing tables and puttng the used try’s with dishes etc on the floor of a room by the till. The table was wiped with a dirty wet dish cloth which I then had to dry with serviettes. The staff shouted down the shop several times asking for soup , orange juice and milk. There was a young man behind the counter in his quilted jacket fetching and carrying stuff for them and also taking trays on food and drink to customers. The soup was decanted from a large container into white ceramic soup bowls , these where then covered with cling film before they were put into the microwave. After seeing the soup going in and out of the microwave several times I made my partner aware of this thinking it would be served boiling hot. However when the soup was served to the table it was luke warm and served with stale bread. Certainly wouldn’t recommend a visit and won’t be returning.

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Martin Lewis . 2021-12-19

MORE AT Google

Coffee with real taste. Staff with a friendly manner. Nice gift shop as well.

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H . 2021-12-18

MORE AT Google

Love staying in this lovely apartment! Great location, thoughtfully kitted out and such a comfortable bed that I slept in.

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Grainne Brockman . 2021-12-16

MORE AT Google

This was our first visit to Nantwich, after eating at Pillory House it will not be our last. We chose from an extensive menu with all items very competitively priced. The food was delicious and was served by very friendly staff. Decor and ambience first...

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Stewart_Linda1977 . 2021-10-02

MORE AT TripAdvisor

Very friendly staff. The service was very quick and nice. Everything is very fair priced. Coffee is great and the flapjacks are a must try.

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Arnas Tamašauskas . 2021-09-29

MORE AT Google

Lovely food. Sarah and the staff brilliant. Shop at the front of the coffee shop has a great selection of items to buy for your own home or presents. 🤩

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Angela Martin . 2021-09-25

MORE AT Google

Stayed here at their loft accommodation. Wow how beautiful. Little hidden gem beautifuly presented spotlessly clean comfortable and everything you need. The staff who greeted us were lovely helpful and friendly. The area has everything you need . I will definitely come here again and recommend. Can't say anything bad its all plus plus plus . HIGHLY RECOMMENDED

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Tracy . 2021-09-24

MORE AT Google

Visited at 1:45pm only 4 people in, no food on display as it appeared lunch was over. Limited items available decided on cheese and chutney sandwich plus fries/wedges. Not available we would have to wait ( don’t think they wanted to cook them really). So...

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weekender48 . 2021-09-23

MORE AT TripAdvisor

Very friendly atmosphere and lovely staff. We had lovely cappuccino and chocolate cake was heavenly.

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Patricia L . 2021-09-16

MORE AT TripAdvisor

I was Enjoying my coffee that I just purchased sat down, but had to drink it very quickly as there suddenly was a very strong smell of disinfectant the staff where cleaning the floor of the coffee shop while I was still sitting and drinking...

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U2172CTsteveh . 2021-09-03

MORE AT TripAdvisor

Ooh the food here is heavenly and so delicious. There is lots of choice and you can tell everything is homemade. I can see why it is popular.

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Georgina Dayman-Johns . 2021-08-30

MORE AT Google

Ooh the food here is heavenly and so delicious. There is lots of choice and you can tell everything is homemade. I can see why it is popular.

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thedjs . 2021-08-30

MORE AT TripAdvisor

Absolutely delicious lunch, quiche and salad 👍😊

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Christine . 2021-08-24

MORE AT Google

Lovely staff,Excellent breakfast 👌

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Erika Instone . 2021-08-24

MORE AT Google

When I come into Nantwich I all wYs go to Pillory's Staff are always friendly.

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Lillian Bradshaw . 2021-08-04

MORE AT Google

This was our second visit to the Pillory. Service is very friendly, prices are unbelievably reasonable and the home baked food is delicious. The fresh scones served with cream and jam were scrummy. If we are ever back in the area we will definitely be...

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897gillh . 2021-07-26

MORE AT TripAdvisor

My wife and I dropped in to the Pillory House today when visiting Nantwich for the first time in a few years. We found the staff to be most welcoming. We only had time for a coffee and a piece of Cheesecake each but we...

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tpande . 2021-07-19

MORE AT TripAdvisor

Delicious homemade quiche an salad

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Marie Lockett . 2021-07-11

MORE AT Google

Our first lunch for 2021 in Nantwich We were warmly greeted by the lovely ladies - the home made quiches were on display looking so tempting & appetising as were the freshly prepared salad & jacket potatoes … we will be back

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Rose2233 . 2021-07-07

MORE AT TripAdvisor

The staff were noisy behind the counter. There was no menu on our table and we had to guess how we ordered. The pot of tea arrived but had to ask for a cup to drink it. We're disappointed as we have enjoyed visiting in the past, won't be returning.

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Sue Neal . 2021-06-28

MORE AT Google

This is a great coffee and gift shop with great service 👍

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Simon Wells . 2021-06-27

MORE AT Google

Sarah and Tracy made the most amazing quiche, apple pie, malted chocolate cheesecake and Victoria sandwich. They are better than home made, that’s a huge compliment in my family of bakers! Thank you both.

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LightPacker518389 . 2021-05-22

MORE AT TripAdvisor

Great staff and great food. Always go here for lunch when in Nantwich.

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Rebecca Burton . 2020-12-19

MORE AT Google

My wife and I called here for lunch today ( second visit), and once again we were treated to an absolute delight. Hot tea for 2, loaded skins, bacon quiche with all the trimmings! It's a fantastic little place hidden away at the back of...

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davellavin . 2020-10-23

MORE AT TripAdvisor

What a beautiful place to go and eat. Such friendly Staff and the most gorgeous homemade food to choose from. You feel completely safe whilst in there, extremely clean and adhering to all social distancing measures. I would highly recommend anyone to eat here, and to also browse around the shop. Some very unique items to purchase. I will definately be eating here again. Fantastic food, all homemade. Well worth a visit xx

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Sue Hughes . 2020-10-14

MORE AT Google

Called in for breakfast on Saturday morning. Food absolutely fantastic, staff were so friendly and lovely. Will definitely be visiting again!

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traceybF2101FB . 2020-09-28

MORE AT TripAdvisor

Love the lemon meringue pie ! Best ever! Friendly staff, fab service lovely food!

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Carrie Catterall . 2020-09-18

MORE AT Google

Fantastic reception. Friendliest place in Nantwich. Great for pies, cakes quiches. Mmmm

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Christopher Dodd . 2020-09-10

MORE AT Google

Had to wait a bit but food was made fresh very nice worth waiting for sorry the photo was from the ginger and pickles both were very good they made or trip out enjoyable

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Tony Clarke . 2020-08-25

MORE AT Google

Arrived in Nantwich today and was greeted by steady rain. The Pillory House was the first place we walked past and it appeared as a haven. The food was amazing...excellent choice, excellent quality and inventive options. The tea was as good as the brews I...

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532clivec . 2020-07-23

MORE AT TripAdvisor

Called in on a late, wet, Saturday afternoon. Service was good (bearing in mind it was almost closing time, we were not rushed and felt very welcome). Good selection of cakes to go with a super pot of tea. Friendly staff.

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louisemH2331EZ . 2020-07-18

MORE AT TripAdvisor

Me and my wife had the steak pie with some jacket potatoes followed by coffee walnut cake and bakewell tart. All homemade and all delicious. Lovely, friendly atmosphere. A must try for anyone looking for a family place to enjoy some food or a nice...

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939meri_b . 2020-07-11

MORE AT TripAdvisor

We've been missing the odd treat lunch out while we've been going through the Corona crisis, so I was happy to find out that Pillory House were doing takeaways. We ordered a quiche to cheer us all up and take the pressure off shopping and...

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Freedom49552 . 2020-06-07

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Hot chocolate looked great but too sweet for my taste, not a bad price. Seats comfortable and staff member alright. Toilet though was something out of a horror movie, dirty and ugly.

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hush-hushreviewer . 2020-01-11

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I treated myself this morning to a full English breakfast and won’t have to eat for the rest of the day now. We go in often with the family and always find the food fantastic and very reasonable. The staff are always friendly as everything is cooked fresh they will kindly change a meal to suit my autistic son who struggles in social situations but loves having a meal at Pillory House. We then love looking around the shop, it has great gifts and we usually come home with a bath bomb for a relaxing bath later on.

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Pathfinder729641 . 2020-01-10

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Had a lovely lunch .food was tasty and reasonably priced...plenty of choice...presented well and friendly staff. Dogs were welcome too.

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Phill Williams . 2019-12-17

MORE AT Google

We popped in here today . Panini and quiche devoured. Served with wedges and full salad . What’s not to like! Very reasonably priced and all home made food . Fab service also 😊

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computer4306 . 2019-12-14

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Have been looking to relocate to Nantwich and have been looking round the town, I tried this cafe by chance and the food and welcome is amazing and a very reasonable price to, I would definitely recommend this cafe, they also have some lovely gifts at front of shop.

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X6186HZkevink . 2019-12-08

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Stopped here by chance for lunch. A bit ‘old fashioned’ and a tad tatty with regards to decor but a lovely lunch! Quiche (4 homemade varieties to choose from) served with chips, rice salad, pasta salad, lettuce, cucumber, tomatoes AND coleslaw! Quite mad really - I can’t see how they make any money at all! Just a small mixed salad and coleslaw would be enough! Excellent pot of tea - no weak and willing tea bags here! I’d be ditching the unnecessary extras and put the prices up a bit if it was my business! Then spend the extra cash on refurbishing both the cafe area and the ‘way-past-the-sell-by-date’ ladies loo which was pretty grim ...

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CazRob . 2019-12-03

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Friendly service, informal atmosphere

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Jonny Pollard . 2019-11-15

MORE AT Google

Nice cosy cafe, but I’m not sure that they know what an Americano is - asked for one and got a milky, frothy coffee ! ( probably a Cappuccino ! )

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ricardoire . 2019-11-06

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We were walking past and my beagle suddenly darted through the doorway, straight to the cafe, there was no stopping him. He was on a lead so I followed shortly after, the decision was made, we will be seeking some refreshment here. Gerry had remembered that on his last visit he received a lot of attention and also received a complimentary sausage, he doesn't forget such kindness. I also remembered that last time we were in I had tried the quiche which was luxurious. This time I tried the home made lemon Bakewell, fantastic. It was late in the day and the sausages had gone, but not the bacon...Gerry was very excited when a bowl of chopped bacon rashers appeared in front of him! The food here is fresh, tasty and home cooked with a lot of love, simply delicious. Thank you for looking after my dog and thanks for looking after us humans, you make your cafe so special and your kindness and passion is endearing.

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Golfer404040 . 2019-10-05

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£2.95 for a flat white, wouldn't mind but they are not barista trained so wasnt really a flat white more a latte, and was way too hot. If your just wanting a decent coffee I'd avoid. Lovely staff and looking place though.

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Ryan Harvey . 2019-10-04

MORE AT Google

I visited here recently with a friend for lunch. I decided on the quiche and my friend chose a breakfast panini. The place only had 3 tables occupied so not very busy at all. Despite this we waited nearly half an hour for our food. I chose the mushroom quiche which came with potato wedges, potato salad, pasta salad and coleslaw. The quiche was delicious. However my friend had to wait a little longer for her panini as the waitress said she’d had a mishap with it. When it arrived it contained sausage, bacon and a cold boiled egg?!! Not what she expected at all, surely it should have been a fried egg in a hot panini........maybe the boiled egg is a Nantwich speciality!There are lots of lovely places to eat in Nantwich so it’s unlikely we’ll visit this one again in the near future.

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CheshireCat16 . 2019-08-20

MORE AT TripAdvisor

Highly recommended. Fabulous breakfast this morning. Full English. Tasty and hot. Nice atmosphere. Give it a try.

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Dabber_dooo . 2019-06-22

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Came here after going to Miss Marmalade’s for all of 5 minutes after extremely rude staff. Walked into Pillory Street and was immediately met with a warm welcome, settled ourselves where ever we wanted to sit, owner spoke to us like we were old friends. Milkshakes are amazing. Will definitely be coming back.

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Nicola C . 2019-05-10

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Nice friendly staff patient and understanding excellent quality food and coffee tastes great would eat there again and would definitely recommend this place to anyone visiting the area or even a local whilst there have a look around the craft shop and art gallery situated upstairs wish there were more stars as they deserve more than 5 stars so I would award 10 stars!!!

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Anonymous Warrior . 2019-03-23

MORE AT Google

Was at the end of a visit to Nantwich and the town centre, walking to the train station and came across this little cafe come shop (at the front). It was so quaint and the prices were so cheap (that was discovered by accident). Very clean and tidy place, staff friendly. Wish I had found this place at the beginning of my walk around the town!.

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Eve T . 2019-03-20

MORE AT TripAdvisor

The food and the staff were both excellent. We shall return. Easy to find and convenient for the town centre.

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Brian E . 2019-03-07

MORE AT TripAdvisor

What a sweet little cafe.....gagging for a drink, stopped here.

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Jan S . 2019-03-01

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Such a quaint place to walk around, and really you're spoilt for choice with where to go for lunch. We chose the Pillory House and were not disappointed. Doubles up as an art gallery, so there's plenty to browse, but the café part was really nice. Everything homemade and delicious. Staff very friendly - a nice easy place to meet friends for a chinwag over coffee or lunch. That's what I would do if I lived in Nantwich.

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Jane L . 2019-03-01

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Called here yesterday for a quick bite. The food was excellent best quiche i have tasted in ages and cake superb. Service was very friendly. quite a little gem

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Lynn P . 2019-02-22

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