Pieminister in Oxford

First things first. Service was good. The pie, so so. Maybe I was expecting too much from reading other people's reviews.

We visited "Pieminister" at "The Covered Marked," which is at Unit 56-58, Covered Market, Oxford OX1 3DX on Saturday night in November feeling cold and hungry, however, what an amazing experience we had after tasting the most popular and delicious pies in the world! We ordered Kate and Sidney with gravy, Fungi Chicken with Gravy and Earl Grey. Everything was tasty. the service was fast and pleasant. We paid £18,50 which is not cheap, but we don't regret this because we enjoyed the Christmas spirit and Victorian Oxford. I would recommend to "Pieminister" to display napkins and sugar for customers as we had to ask for them. Thank you for a lovely time!

Pieminister is a lovely shop offering a feeling of warmth and cosiness as you enter. Better still is the service, providing fantastic pies with a sense of joy!

The pies were absolutely delicious—properly packed with flavour and served piping hot. The service was brilliant too; staff were friendly, attentive, and made sure we were well looked after. Perfect spot for a bit of comfort meal! Would definitely recommend the Moolin Rouge.

Really lovely and friendly team, nice cozy atmosphere and delicious pies too! Great place for a quick but filling meal, especially if you are vegetarian as the options are high protein and definitely give you a good value for money.

My pie was delicious and had lots of sauce. The waiter was friendly and attentive. Pieminister is definitely worth a visit when in Oxford

Excellent pies, had the moo and blue mothership which was delicious. Friendly customer service as well a very clean and tidy space to sit. Would recommend!

Had a great lunch here, service was fast and servers were very friendly. Recommend the Moolin rouge

I am absolutely disgusted by the way I was treated at Pieminister Covered Market today. What should have been a pleasant lunch stop turned into a truly awful experience, thanks to the unbelievably rude and aggressive behaviour of two members of staff. Initially, one of the men (black hair, moustache) told me it was fine to take photos and videos as long as he wasn't in them, which I readily agreed to. I waited until the second server (red hair) had moved away from the counter before filming the pies on display, ensuring no one was in shot. While zooming in on the overhead menu, I inadvertently captured the first man in the frame for a second, I simply didn't see him as I was focused on the menu. The red-haired server then proceeded to shout at me, claiming I had been told no one was allowed to be filmed. Both he and his colleague were incredibly demeaning and hostile, raising their voices and making me feel extremely uncomfortable and bullied. Despite apologising profusely and explaining it was an accident, they continued their tirade, even suggesting they should put up signs banning photography because their boss wouldn't like it. Their behaviour was completely unacceptable and frankly, shocking. I was left feeling intimidated and upset, and they utterly ruined what was otherwise a lovely day in Oxford. This one negative encounter has cast a shadow over my entire trip. Sadly, it seems I'm not alone in experiencing this appalling customer service. Having read other reviews, it appears that rudeness from staff is a recurring theme at Pieminister Covered Market. This suggests a serious problem with the culture and training within this establishment. Pieminister, you seriously need to address the attitude of your staff. This is not how customers should be treated. I will certainly never return and will be sharing my experience with everyone I know.

Super traditional pie&mash food in two versions: beef with Stilton cheese and chicken with bacon. Pride

The pie was okay but was bit too salty for my taste. Because we had little time, we finished the pie in less than 10 minutes and we were getting ready. Then the male server came on and took our dishes and napkins away(even before I use the napkin after eating the pie) without a word. That man's behaviour was very rude and has to be fixed for next customers.

The food is great and the service excellent! Thanks to the lovely young man who went the extra mile to organise some English tea after they had ran out... It made my grandma's day!

Whoever said British food is not good is mistaken. These pies are outstanding and the atmosphere is small and cute. the food was definitely worth the 10 minutes wait!

14Sep24: wife and I had two different pies both with mash and minty peas. Peas and mash good. Both pies burnt on base and contents within dry borderline inedible. Pies appear to be kept on warm plate rather than heated on arrival like some other outlets. Will not return.

Tasty pies, funky location, and friendly team members! I had the 'Moo & Blue' when I visited, which is a pie consisting of good ole British Beef Steak with Stilton Cheese. I chose to have mash and peas on the 'side', but they have other options.

Lovely pie and nice staff too Thanks guys

Pie was decent enough, nothing special, a bit dry like it had sat under the hot lamp for a while. £8 for a hot pie on its own to take out was the hard bit to swallow. It's still only a pie....

Tepid, tasteless, except the gravy, which was vile. Only oat milk available for putting in tea. Slowest service ever encountered. Avoid.

Their kevin pie filled with mushrooms quinoa, and sweet onions. Along with mash and vegan gravy. Yummy delicious

We ordered 3 cold pies to take away - moo, fungi chicken and Heidi. Staff is helpful teaching us and marking down the baking instructions on the bag for us. We love the beef and chicken pies the most. I like goat cheese in the Heidi pie, but it might go better with mushrooms than sweet potatoes, which is now too heavy and too much carbs in a pie.

Wanted a quick lunch and this place was perfect Good range of veggie pies. We had the goats cheese one and the jackfruit one Both were delicious and well filled The gravy was very tasty also The mash wasn’t the best but was fine Perfect for a quick lunch!

Good place to get your pie to dine in ore take away. The pie is just delicious and kind guys serving

Although it was very busy on a Wednesday lunchtime we managed to find seats. We enjoyed two of the vegetarian pies (one with mash) with vegetarian gravy. The pies were packed with veg, the pastry was crumbly and they were very tasty but filling!

horrible stuff not welcoming at all..i just try to order some pie and the member of staff told me thats what they got..ironicly..no option to order only you can eat what they got..never recommend

We got the chicken tikka hand pie with mash and the beef pie. Both were very good! The mash was yummy and the crust was tasty and flaky

10 out of 10 for sure. We had the “mother ship” option (mash, peas, gravy etc) and the pies were Steak & Bacon and Steak & Ale. We know our pies and these were top notch. Great chatty service also.

Pies extremely tasty, however once again the mash and peas were warm. Never served at a hot temperature. Please sort this out.

First time I ever had a proper english pie. My guide told me to try this place as he had a great experience. I went there and despite only having a few pies because they sell almost instantly I managed to grab the last one that had meat. I asked for gravy and mushy pies and sat down. It was very tasty and it helped me get rid of the stereotype that british food sucks. It doesnt!

GOOD PIES on 06/08/24 Goat cheese, mushrooms: tasty and a slightly crispy crust ☺️. Portion of peas however not abundant 😕. Too bad the drinks server puts little enthusiasm into his work 😥. The 3rd star goes to the server who took the order and cashed it 👍.

I gave one star because I couldn't do less. A very bad experience having lunch here, the boy who served me was in quite a hurry and even though he was only supposed to serve me, there was no one waiting after me, he rushed me and arrogantly repeated what I told him. The food did not have a well-defined flavor and seemed to me something closer to an industrially prepared dish. Let's leave aside the well-known English hygiene, dirty tables and dishes of dubious cleanliness, the service was almost zero. The point is that these funny guys had the courage to ask for a tip.......But what is the tip for???? The answer is yours.

Was greeted by friendly staff and amazing smell of the pies. Not too busy so that was good. Ordered two of the Motherships and had the beef and ale pie. Tasted so good, and very filling! Would go back to Oxford just for these pies!

I live in the USA now, was looking for a good pasty. Happy to find tjis place and have pie instead. Moo and bleau was great!

Now you have to give 24 hours' notice if you want a gluten-free pie... well, I don't know what days I'm going to Oxford, I won't be able to eat there again.

arrived to find there were no meat pies and no mash left at midday on a sunday after queueing for 10 minutes, why not inform the customers instead of wasting their time, the staff were incredibly rude will never go back

Excellent food, but the staff was quite incredibly unfriendly, hence why two stars less.

Great service today. Came in with a group of 7 and the man was working like a machine by himself, while keeping cool, professional and lively. Give him a raise. Grest pies too

It is great food in a nice location with competent service professionals. BIG PROBLEM is the inconsistent presence of gluten free items that are advertised to be readily available. We have made the trip more than once and they haven't had stock of gluten free pies. This was very disappointing...

We got there right near closing time, but they were still happy to serve us. We had two nice vegan pies with vegan gravy. They took the time to make us a batch of vegan mash to go with the pies. Everything was very tasty and if the service is this good at closing time, it must be amazing during regular hours.

We had the chicken and beef pies. While they were nice and warm, they were not spectacular. We were the first few customers for the day at 11:15am with the shop almost empty- but the lady serving us was rude and couldn't care much. Find other better pie shops eslewhere.

This place was amazing! I visited here abroad from the US and I was very happy with the heartiness of the meal and the many options! The people working the desk were fantastic and very friendly, and I wish I had caught their names! It's a great place to grab a nice meal whether you're in a rush or looking to sit down for a while. I had both a vegetarian option and a non-vegetarian option, and both were phenomenal. If I'm ever back in the here again from the states I'll definitely be eating here again.

I’ve had pies before, but not like the ones they make at Pieminister! Wholesome. Tasty. Well-baked. I had the Moolin Rouge - a British Beef pie made with Bacon and Red wine. Pleasantly hard outer crust so the stuffing stays in place and delicious once you break it in! Don’t worry if you’re non-alcoholic, the wine is cooked through so it makes the pie flavorful!

Devin took excellent care of us tonight, really accommodating and such a lovely person. Can honestly say went above and beyond for our troublesome group! Pies amazing and a lovely atmosphere but cant praise Devin enough! Thank you!

I tried chicken, teammate’s steak and beef kidney, all with mashed potatoes. One portion was 11 fat. My teammate liked it very much, but I can only say that it didn’t quite satisfy my stomach.

Pieminister used to be one of the spots to eat while in Oxford. How delightful to see they now offer both vegan and gluten free options. All moderately priced.

I ordered two pies, one chicken and one beef for myself. The first staff who served me was friendly, but instead of combining two pies in one plate he put them separately. So I asked if they can put two together in one plate, then another staff(Indian descent) rudely spoke to me and used his bare hand to put two pies together! I felt very uncomfortable and poorly treated! Then let’s talk about the food, the fillings were just okay, but the bottom crust was just so hard to chew, felt like eating carton box! So I couldn’t finish it and just left. Won’t come back for sure!

The Moo pie was absolutely amazing. I ordered it with the mash and the gravy and it was really nice. Super good value. I have to say better than some pies i’ve had back home so Aussie approved. Harneek and blu were super friendly and welcoming. Would recommend!

Delicious savory cakes and vegan and gluten-free selections

The Pieminister in Oxford’s Covered Market was awesome! We ordered two pies, the Heidi and the Mooless Moo. They were both excellent. Devon was an EXCELLENT host, patiently explained how to maximize our experience, and with his help, we did!

The manager at the Oxford Store is inappropriate when speaking to her staff especially in front of customers almost to the point of rude. Telling a staff member he cannot have extra shifts because another staff member is cheaper. I found her to be aggressive in her manner. It’s a shame as the front of house staff are all very nice and friendly.

First time trying an English pie and I loved it. We had the steak and stilton and chicken and mushroom with mash, crispy onions (DELISH!) peas and gravy. 100% recommend for those looking to experience English food and I’d definitely come back again. The staff was kind and friendly, the ambiance was relaxed and even though there was a queue it moved rather quickly.

Great choice of fillings and sides. The pie was delicious as well as the creamy mash. And the price was very reasonable looking at the portion! Loved it!

Brought my family here to try these pies and total price was very high Pies themselves were okay, liked the variety of fillings offered but very pricey for a meal which some were still hungry after. Recommend buying a few as a snack/trying them out first not as a full lunch They should really have signage of the seasonal pies too, even if its on the windows as customers only know when queuing up, and it's very rushed to then change orders

Not recommended!!! 🤮👎👎👎 The staffs were rude and took the wrong order, then raised her voice and argue with us while we just asked a simple question of the order politely. We got told not allowed to sit indoor when the restaurant was almost empty, with plenty of seats, right after they asked “sitting in or take away?” 🤦‍♂️ I feel sorry for the owner hired such a pair of rude unprofessional staffs to ruin the business. I won’t consider return back until they change staff, as this pair is totally untrainable. Be aware and keep away from them!

To take a seat, you have to eat in!! Staff not overly attentive or friendly and not very customer focused. If you want a coffee, just go somewhere else nearer instead.

I'm not big into pies but these are phenomenal. extremely filling and gourmet. excellent mash and gravy too! and lovely service.

We turned up at about 2.30pm on a Saturday - admittedly a bit on the late side - to find nearly everything had gone. But we all got something to eat with the exception of one of us, who had a terrible mustard allergy. We asked if they had an allergy menu to be told it was online. But we couldn't get any signal there, and that appeared to be that as far as the staff were concerned. I would have thought, in this day and age, a simple A4 with the allergens in each pie wouldn't be too much to ask for.

Cool place but the staff seemed a bit grumpy and while the food was very tasty it could have had a bit better presentation

First time trying filo pie, I wanted to say that I have tried normal pie in London, try something else. The result was surprisingly delicious! I forgot the name when I ordered it, but it contained goat cheese, spinach, lemon, and garlic. The skin was thin and crispy, and there were plenty of ingredients and vegetables. I recommend it to everyone.

Great quick and casual restaurant in the covered market. The vegan pies were enjoyed by both the vegetarian and the carnivore. Enjoyed the creamy mash and the mushy peas.

This was the worst PM experience I’ve had. They had few pies other than vegan, and the service was poor and sharp.

Here for the great pie experience! Tasty pies for the family and a good variety as well. There’s a line for it , so try and get it before it runs out

As a Londoner I have a good knowledge and experience of Pie and Mash meals. Considering the best authentic pie and mash shop in London (which serves gluten free deep pastry pie, double scoops of mash, liquor, peas) charges approx £7 or less. The comparative of one shallow pie and and not much mash (which didn't seem to be made with butter and little to no milk), without mushy peas (they are not gluten free), and without liquor (they don't sell it!?!?), but with some gf gravy; cost a few pence short of £10 is somewhat audacious. This shop was a disappointment for a list of reasons: The meal was not at all great. I have enjoyed supermarket gluten free frozen pies far better. It was served to me in a box (the person who took my order told me from the get go that he was going to only give me a takeaway box, a dinner plate was somehow not an option) which seemed to be a deterrent for me to eat in. The following episode made me quite willing to not remain on the premises: When taking my order he was just talking fast at me not looking at me or even standing still in front of me to take my order. He was just walking off all over the place behind the counter. I needed a gluten free pie, I was trying to find out which pies I could have and what their content was. He just wouldn't stand still and speak with me. If the excuse is that he was busy, the order took far longer because he just didn't stand still in front of me to advise then take my order in a straightforward efficient manner. He was also quite rude when I returned after a 20 minute wait for the pie to cook. When I made a reference to the sign in the shop requesting for reviews to be left online his flippant response was: "I don't care about reviews. I am not likely to be here for long anyway". This was when my food was meant to be served to me (at the same counter the order is placed and where other customers are placing food orders), again he was not bothering to assist me. I brought to his attention that while he was being rude and obnoxious there are other customers present. He then apologised to them (not me) and initiated the action to take their food orders (which he more than once got wrong). The saving grace in the dining experience was another member of staff, Devon, who seemed to be the kitchen person and clearer in the dining area. He took over my food order and kindly dished up and brought my food to me. He was incredibly gracious and made apologies for his colleague. This is clearly a quality member of staff who most likely bears the brunt of the front of house colleague who handles the food orders and payments. I only had to experience the rude and arrogant staff member for a short time, and I am certain never again (as I will NOT be returning), but Devon who is a true gem of a member of staff most likely has to exercise patience and grace all day long in order to work with his colleague. In summary: the price is ostentatious considering London pie shops offer better pies, larger servings, and with authentic liquor. The front of house staff seems to struggle to deliver any competent or polite customer service, and he is quite arrogant. Nothing about the location, service or food justifies the cost of £9.95 which exceeds all London pie and mash shop prices.

Friendly and efficient staff. Deer Stalker 'mothership' with mash and mushy peas was sublime. Busy but cosy And comfortable atmosphere.

Excellent pies - I had the Mistle Moo as a mothership meal. Very yummy and filling.

Excellent pies. If I ever return to Oxford, I already have this address for lunch!

Excellent pies! Vegan ones were incredible. Tastes like fall!

Probably the best pie I’ve had in a while and I’m not a pie-eater. Had the veggie option which is frankly delicious with that gravy. Minty peas were alright but the mash was nice. Thank you to the guy who served me. He was adorable!

Pieminister for the win! In love with their pies! I had a beef steak, dry cured bacon and red wine pie and a beef steak & craft ale pie with gravy . Both absolutely delicious! You can also get mushy potatoes, cheesy mush, mushy peas and a few other sides as far as I remember. Definitely a must visit place if you’re in Oxford.

Delicious Gormet pies - recommend getting with the sides and dining in for a full experience!

Really tasty pies. Amazing to see vegan mash potato, as a dairy free person I almost never see it anywhere

Had free ranger with gravy, wild shrooms pie and an Americano. Total bill was £14.50. Free ranger pie was not warm. There is indoor seating. They accept cards.

Great pies. Really liked the goats cheese pie and Cheesy mash. Worth getting there early if you want a full selection of pies as they do run out. Not loads of seating inside but we arrived at 2:15 so it wasn't very busy at that time

The really tall nice fella who served us yesterday around 4ish deserves a pay increase as he represented the height of customer hospitality anywhere in Oxford, during our day trip. The pies we took away were also of exemplary quality - amazing pastry and generous well seasoned, delicious filling.

Not sure if the closing time of 10pm on Google is incorrect or maybe they were closing early but arrived at 6 to find only 4 options left and wasn't allowed to sit inside. There are benches outside but trying to eat a pie with a small wooden knife and fork in a little square box is more difficult than it sounds. The pie was nice and would eat it again.

We were keen keen to try your Pie's, but were shocked by the rudeness of the lady with the red/pink mohawk-like hair at the counter. It wasn't terribly busy, just us and another couple waiting to order, the woman announced she only had a few Pie's ready, but more would be ready in 10 minutes. We were happy to wait and totally understood, but when I approached her to order, she again announced "these are all the Pie's we have at the moment", I was still happy to pay & wait the 10 minutes but she told us to leave and come back, while leaning forward, scowling and then sarcastic smiling once I'd got the message! I'm sure she wasn't surprised to not see us back there 9 minutes in 30 seconds later if this is how she speaks to all the customers, she will have to eat all the Pie's herself. Oh wait...

I have Coeliac disease and have to eat gluten free. We were visiting Oxford from NZ and didn’t know anywhere to go where I might get something to eat as we have found getting good gf food difficult during our past 2 months here in the UK. Pieminster advertised they do gf pies so we thought we’d give it a try and we were not disappointed. I had a delicious chicken, ham and leek pie whilst my husband and our friends had variations of the Moo pie. All 4 of us were very happy with our choices and if we were in the area would go back. I note some comments about pies not being available or a wait to get served. There were some pie options that weren’t available but there were plenty of other choices. I was advised by the guy who served us I would have to wait 15mins for my pie which was fine and it was hot and crisp (which can be a challenge with gf pastry) when I got it. I didn’t realise this is a chain of stores but if the others are half as good as the one in Oxford I’d say great.

Waited about 20-25 min for my pie since there was nothing out that I wanted, so I got this one fresh! Despite the name "Moo and Blue", it took me until I put the pie in my mouth to realize it had blue cheese in it. Nowhere near an overwhelming amount, though, so you get the taste of it without that little shiver when you eat too much. The meat was tender and the mash and peas were also good. Overall, would return if I was ever in the area again.

Delicious pie. It could be better if it is crunchy. Very good services

Our lunch here was absolutely delicious! The restaurant was really nice and tidy and clean. We weren’t sure what to order but Harneek helped us decide and we both went for the chicken funghi. He was very polite and helpful and we will come back to try some of the others he recommended. Recommend pie minister to everyone 👍

Excellent pie priced fairly, and a very friendly and helpful staff

Unfortunately the staff were super rude - we stood around waiting at the till to order, while a staff member watched us wait. When someone finally came over to us, we were informed that there was absolutely nothing left. Why didn’t they let us know when we walked in? Why didn’t they inform us, instead of watching us wait? Just weird

Very disappointed. Turned up got a table, stood at counter for over 5 minutes whilst woman messing with het laptop to be then told by another man that all sold out. They coukd of told us as we walked in but instead chose to ignore us

The taste is good and the store staff is friendly~

Terrible. I went 3 times during the lunch period, each time they were out of pies and told me they were cooking more giving me times and each time I’d come back to them having no more pies, or a couple very obscure vegetarian pies. There were people walking away hungry each time, so why didn’t they just cook more?? The staff clearly didn’t care. I eventually got the last steak and stilton pie and it was really gross. The stilton was so overpowering I couldn’t taste anything else… and almost no meat in it.

I visited Pieminister because it came highly recommended and I was not dissapointed. Unfortunately we arrived almost at closing time so the pie options left was not great, but the one we had was still delicious. Go and have your lunch there, it's a must

Seems like some people have had issues with the cleanliness during their visit. We had no such issues—and my wife pays particular attention to those elements, notably the health code violations. The pies were delicious. I had a traditional beef and ale, my wife had a chicken one with peas and such. I went back for a second and got the chicken tikka. The cheesy mash potatoes were also great. I was told you always get gravy and have no issue to doubt this advice ex post. The only issue was that I ate so much that I was full for the next day and a half.

I never ate a pie before, so I can't compare, but I enjoyed it very much. Not the best foto, but I swear - it was delicious.

We went there at Saturday lunch time so it was pretty busy. But they offer a wide range of options, with vegan gravy. Pretty authentic place, and the staff was nice. Affordable too.

Our first time in Oxford. We found the covered market & then had to make the difficult decision of what to eat. As huge pie & mash fans we have had some of the best in Whitby & Bridgnorth so had to try a new place. We were certainly not disappointed. A good selection of pies & sides to choose from at a very reasonable price. You can't beat homemade pastry. Delish! We will be back from the Midlands as soon as we can ✴️✴️✴️✴️✴️😋

Your sign said to leave a review. I find this very brave when your customer service couldn't even be described as minimal. We received our pies, asked for cutlery. I was pointed towards two empty boxes. No explanation given had to wait 5 minutes for more cutlery to be forthcoming. I asked for tap water was pointed towards and empty fridge. When asked the lady behind the till simply grunted then produced some luke warm water from a dirty carafe. So maybe remove the sign begging for good reviews until you could provide a service above that of a prison cafe.

Just wow! We have been amazed by these fantastic and tasty hot pies! 🤩❤️ The service is really good, the two guys who were serving have been doing a great job! 🔝

Super tasty! Do not be intimidated by the line, it moves quickly. That said they will be out of more popular pies by noonish. I enjoyed my Moo and Bloo as well as Chicken Tikka.

Rien de bien extraordinaire dans ces produits industriels réchauffés voire décongelés; ça cale quand on a faim lors d'une visite à Oxford pour manger sur le pouce. Une pâte très friable et une garniture presque insipide Service sans grande attention particulière, à la chaîne.

I went to ‘PIE MINISTER’ with a friend that came visiting from the US, and we were astounded to hear the answer of the guy behind the till, which was ‘There’s no pies, I’m afraid. The delivery will arrive tomorrow’. Are you telling me there’s no pies at PIE MINISTER at 12:30 pm on a Tuesday? Thank God The Chequers Pub was very close and we ended up eating some nice homemade pies. I understood by the answer of the staff that Pies at PIE MINISTER are far from fresh as they receive them by delivery, which means they’re frozen. If you want to have a proper experience eating British pies, do yourself a favor and away from this place.

When planning our trip to Oxford, Pieminister was a must visit. As someone with Coeliac, it is very rare to find a pie and mash shop that caters to my dietary requirements. It's a good location, surrounded by interesting shops, and slotted well into our day of visiting local attractions. On arrival, it was empty, and we were able to order straight away. There is a good choice of gluten-free options, and the price is very reasonable. When it came to sitting down, all the tables had empty dirty plates and the same on the bar at the window. The serve was sat behind the counter on their phone when we arrived, so they clearly had time to clear and clean the tables but chose not to. Now, the pie and mash itself were the best I have ever tasted. It was fresh, it was packed with filling, and the flavour was divine. There are no local restaurants to where I live, but if given the chance, I would dine here again, without a doubt.

Everything was fine: the location the food the service the price…we were two families. Everybody from 11 to 49 was satisfied

Great variety of pies, delicious moo & blue pie, very tasty. We could apply the "Vip coupon" discount, so lunch was really cheap

Very good variety of meat pies that are delicious. On the weekend there may be quite a queue. Highly recommended

Went in three weeks ago on a weekend. Delicious pie and mash but very poor service from the lady with the short hair. Seemed incredibly brash and rude to myself and others. The young guy however was very friendly.

Always a good option for a filling tasty meal. We went for all the trimmings and it was about £.10.50 but well worth it.