Phantom Winger in Preston

Brilliant food, fabulous staff, catering for 14 of us. All food came out at the same time, which was lovely. Bar staff and floor staff are very attentive. would highly recommend and will definitely be going back.

Lovely pub very warm welcome ,friendly staff and very helpful , food very good very tasty and cooked to perfection Definitely will be returning again High recommended if you want good food cooked perfectly and a nice warm dining experience Keep up the great work guysss 😁👍👍

Amazing - yet again! Quick service, hot and tasty food. What more could you want for dinner! relaxing atmosphere and great service from Chris and his team!

Lovely greeting as l arrived. Very helpful and queried the fish type for me (I hate Haddock). Great service , lovely staff and food was good and hot

Popped in today for a quick lunch, greeted by lovely team, very attentive and quick. I’m fussy with how I like my steak but they cooked it to perfection on my mixed grill. Will definitely be returning!

Can’t recommend this place enough. Great priced food, great food, great service. Will be back again soon! Thanks Chris and the team

Great food and prices. Friendly and helpful staff kids love playing in the wacky warehouse house of fun for them. Would recommend eating here

Great visit for food and drinks with the family, kids really enjoyed the wacky warehouse and then headed to the pub for dinner after!, we will be back soon

Was recommended by someone we met at the match and so glad we came. Friendly and clean..perfect to come with children. Was lovely to meet Chris also with such a happy attitude and recognised our accent from South Wales 😍🤭

Went for tea and the service was impeccable! A lovely lady called Emily served our food with a warm smile and was nothing but lovely!

One of our favourite places to go for dinner! Food always piping hot, service always spot on. Not a single complaint could be made about this place!

Went here for Sunday lunch but wont return. Took an age for food to arrive yet the pub wasnt really busy. Beef was tough as old boots (i brought it home for my dog!). Mash didnt taste nice, Yorkshire pudding tough too. If it wasnt for the gravy softening it I'd have left it all. My hubby now feels queasy. I noticed plates being taken away with quite a lot of leftovers. Quite frankly im not surprised!

Beeds closing down and takin over by company who’s has passion the place is a wreck it’s rank the food Iceland wouldn’t even promote frozen over cooked and over priced the alcohol epic prices and staff are sad n grumpy or moody and don’t want to there such a shame on a wage of a what could be a lovely building

Came for quiz Tuesday, great atmosphere enhanced by great staff. Lots of choice on menu, food was lovely. Looking forward to next weeks quiz!

We were very impressed by the efficiency and friendliness of the staff members. I ordered the Super Sizzler with Salmon - it was one of the best meals I have ever had. We would definitely return to a Hungry Horse. The value and quality of the food is amazing. Thank you.

We had a brilliant time at the Phantom Winger. The food was lovely and the staff were very friendly and attentive. Would highly recommend for families as it has a wacky warehouse attached.

Great place to go with the children, but recently visited to attend quiz night. The night was fantastic, filled with laughter and great prizes and lots of fun games. We will be back!

The couldn't get a medium rare steak right even at the 3rd attempt. At that point I gave up. I posted a review on google and they replied to email them. I did as requested and they didn't have the decency to reply to my email. The steak was completely raw inside. After the 3rd attempt at cooking a steak was still wrong and my wife had already finished her food about 15/20mins prior I just ate it and left. Will not be returning (not that the loss of my custom will bother them) hopefully plenty of potential customers see this review and choose somewhere else that the cook can complete a basic task of medium rare steak. The most basic of kitchen skills. I can manage this at home, how a supposed cook (I use cook as there are no chefs there) cant get basics right is beyond me. I even told my wife that I should ask to go in the kitchen an show them how to cook a steak. absolute joke.

Great spot for lunch - Restaurant has a warm and friendly atmosphere Loved the food and great service as always by Ben who is so accommodating and welcoming.

A fantastic place for a good catch up with friends- the food was great and at a reasonable price. Every time I have visited the service has always been great- and being a picky eater nothing is ever too much trouble- Ben especially is always helpful and always puts in the extra effort.

Visited today for Mother’s Day. Had a fantastic meal. Even though it was very busy the staff were amazing and all welcoming. Our food was great we had the sizzler plates. There is a Greene king app and also blue light card discounts. Plenty of parking. Easy to find. Children’s play area which was supervised. Easy access for wheelchair users and disabled toilets. Plenty of seating too. Definitely worth a second visit

Great service and meal, with very attentive staff!..very helpful with everything we needed. Would definitely come here again, thankyou!

Another great evening at the Quiz night …. Great food and service ….. Christopher the manager very helpful and friendly

Reasonably priced hearty breakfasts. Ok so I tend to do breakfasts more than dinners when eating out these days and I wanted somewhere to take my dad for a quick treat. Found this place close to his and it wasn’t half bad. In-fact we decided to go back the next morning for another breakfast. Don’t expect anything extra special but it does the job and with my addiction to pancakes I was pleased to see they catered for this (almost) not pancakes but waffles and they definitely tasted pre made but I enjoyed it. One small complaint was the dust. It’s such a grand room which I loved but this did mean that tables needed cleaning more than it appeared they were doing as we had to ask on both occasions for them to wipe the table down. But that aside it was a nice pleasant and hearty breakfast experience. Would I go again? Yes, but only 3 stars as it’s nothing special but it is enjoyable and not badly priced.

Good quality food and very fast service! Can’t complain for the price, staff were all pleasant and friendly. The cluck and cheese sharer was decent

Quiz night fun with Wayne and the team Came in after seeing the advert on Facebook Cracking food at unbelievable cheap prices I had the crown of burgers . Deffo won't need to eat tomorrow I'm stuffed Cracking work folks keep up the good work

Came to the Phantom for the launch of Wayne’s Quiz night. What an excellent evening. Food was tasty & served promptly. The Quiz was great fun with lots of different topics, not that we did that well. Plan to visit again on a Tuesday night for a future Quiz.

Wonderful atmosphere. Staff are very friendly especially Chris who is very welcoming. Would recommend this place to anyone

We visited at the end of our week long trip to the North of England and were bitterly disappointed with every aspect of our experience. The meal started with the fire alarm continuously going off and leading to two members of our group needing to remove hearing aids as they couldn't stand the noise. When ordering our food for 7 people, we ordered one starter/side which we explicitly asked to be brought with our mains. This dish arrived by itself and we waited for the mains to arrive but having to young children, continued to eat and wait. After an 50mins of waiting, the food still hadn't arrived and so asked the duty manager. He said that our food wasn't on the grill yet as we had ordered starters. I explained the situation to him and his response was " I can just give you a refund". Not the sort of response I was expecting when trying to resolve this and having waited for an hour. I asked him to ensure that our food was put on now and asked for his details for his customer relations team as I wanted to relay to them his response. He proceeded to look at me in disgust and literally growl at me. I was shocked as were our party. He returned to our table to say the food was now on the grill but without the details I asked for. I asked again and he said, "get them off the website". When the food came, it was warm at best with the vegetables on some dishes cold. The restaurant was very quiet and there was no need to be waiting so long. In the end, we left after 2hrs 20mins for a 1 course meal. I wrote to the customer relations team via their website the following morning and I am still waiting for a response or an acknowledgement. I've learnt not to hold my breath

Called in for lunch whilst passing big mistake service absolutely awful food very average steak very chewy chips Luke warm had to wait 30 minutes for one sweet was told we’re very busy very bad shout ☹️☹️☹️

Come in for some food last Tuesday and was told it was quiz night, we weren’t going to bother but then saw all the games and prizes- what a great night! Well definitely be back.

Great place had breakfast and dinner the price very reasonable and the food was spot on, great staff and atmosphere, was a Tuesday so was there games night what a great evening would highly recommend

Sat Nav got me on M55 next to my destination.20+ mins later I got there! Encountering various road works, building sites, temp traffic lights, new roads & roundabouts! None of pramwalkers, gardeners, builders had heard of the place? We sat quietly - no one really helped us "know the ropes" - we weren't in a rush! We'd stood at the reception point desk but no one came! My nosh, once we'd realised no one was coming to the table to say hello, explain things, take our order was really good:- fish, chips & mushy peas a fiver! Quality good, really good! The pub wasn't busy - mid day Thursday! The guy who brought plates & the young woman who cleared were pleasant/friendly! I felt that welcoming us, explaining what's what, bringing sauces etc would've helped. Would go again but a bit of guidance & assistance would have helped!

Absolutely lovely staff and lovely food, would definitely recommend. Came here with my family and we all had a lovely time.

Warm and friendly atmosphere and great value food …. Chris the manager was very helpful …. Would definately recommend ….

I love a good Mac n cheese so was delighted to see it on the menu. My face must of been a picture when it was served, the sauce was white. Never have I been served a white Mac n cheese before. The sauce tasted exactly like the packet cheese sauce you get, I know because I often buy the stuff for lazy day cooking. I ate it because I still like that packet stuff and technically it is macaroni pasta with a cheese sauce but it’s really not what I was expecting. Would advise not to order unless you like that synthetic tasting packet stuff. I will say though that a few staff checked on the meal whilst we ate without being too intrusive so cudos to the staff for doing a good job, now if only the kitchen could turn it around.

Lovely meal, great service. Highly recommend! Great location just off the m55, worth a visit! Will be visiting again soon!

Great spot of lunch, cheap and cheerful cannot argue. Took my children in the wacky warehouse after and the staff were very friendly well done everyone

So bad. Will not go again. First off I ordered a roast dinner but clearly stated I wanted beef and turkey so went for the extra roast with the £2 charge as this stated more meat, the lady on the till never said when I...

Just horrible everything over done or under done, cooked by someone who has no clue how to cook. I'll never return

The staff were very helpful and friendly the service was great and efficient and the food was fresh and delicious, all of us in the meeting were very well fed 👍

Very disappointing experience. Meal (1/2 roast chicken with chip coleslaw and “sizzling” peppers/onions) was big on quantity disastrous on quality. Chicken tasteless, jerk sauce (thankfully on the side) unpleasant, substitute “sizzling” with slimy soggy, the chip initially tasted fine were cold a minute after serving,...

Christmas dinner with my mum, we go every year to the Phantom Winger, it is great food, great atmosphere and nice and quick service at a very reasonable price indeed, highly recommended.

Visited with the family for a post Christmas get together. The decorations look lovely. Great food and the staff were really friendly.

Usual visit with the wife! Food lovely, service from Chris fanstastic as usual! Place decorated lovely for Christmas, festive menu brilliant! See you all again soon!!!!

So chose here to meet up with family for sons birthday, on arrival we waited at queue point for about 10 mins, queue was building behind us to the point they was stood outside so we moved forward to see if we could see any...

We had our daughters funeral wake here, which was held upstairs. Nice and private. We ordered sharing dishes for the food, which was brought up on time. Everyone said the food was lovely. The service at the bar was very good. The staff were all...

great atmosphere, perfect service by Declan who was very attentive! very quick service for food and was great when it came out. Can’t fault anything

Really good lunch here yesterday. The chicken skewers were very tasty with the added option to choose your own sides. Will try it again when we visit next.

Went to this place as used it before and always had a good meal and good service, had pre booked a table and was left waiting at the door no staff came so i approached one to be told oh its ok sit where you...

Excellent lunch at the Phantom Winger. Can certainly recommend the “Mix it up” option for a main. The chicken skewers were really tasty matched with the new Korean bbq sauce. Will definitely have it again when we’re in the area.

Excellent service from a lady called Samantha. Very polite and attentive and was happy to answer any questions we had about the choices we made.

Was my sons 18th birthday and a great location for all the extended family to meet. There were 16 of us and nothing was to much trouble especially ordering 16 different breakfasts each with changes to the menu! All the food was delivered promptly and...

Visited on sunday afternoon and enjoyed the special xmas menu that they have on at the moment. Was greeted by the manager Chris who welcomed us with a massive smile. All the staff were very friendly, even as we were leaving the establishment. If i...

Another great visit! This has become our go too place for our couples treat! Service is always on top form, really friendly team. And food is always good! Credit to Chris and his team!

Enjoyed our lunch family lunch, food was served in a timely manner, and staff were friendly. My little boy loved the wacky so we will be back

We went to our grandaughters 5th birthday party yesterday and I have to say, it was very good value for money. Well organised, nice staff, fab play area. The kids had a great time. Not as big and busy as some other local venues, so...

Usually love the breakfast at this place but today was a complete joke.. I ordered a Full English was OK but baked beans were cold and a Veggie Breakfast. and when they arrived... the Quorn sausages were totally inedible being rock hard and totally uncuttable.....

Visited with family on Saturday Pros- loads of parking free for 4 hours Wacky warehouse attached, £5 per child Pub is decorated lovely, looks welcoming. That's where the pros end Cons Food was minging, out of 4 adult meals we sent 3 back, they were...

Cracking visit, loved our time here, made to feel so very welcome in such lovely surroundings. Recommending the phantom winger all round

Ordered combo starter half of it want even cooked, the scampi was wet slushy inside, main meals were chicken new York which would have filled a 3 year old child looked like left overs from tea, mushroom pie what I can I say look at...

Wacky warehouse aft are great always very helpful , accommodating and have a smile on their face ! We missed the chance to get an ice cream on one visit and they gave us one on our next visit. Keep up the great work !

I ordered the classic fish and chips meal, the fish was spectacular and the chips were perfect.

Having been once previously, this place was on the list if in the area. We went once more with higher expectations than previously which can sometimes work against you. This time it most definitely exceeded our expectations. Friendly team, value food in a nice place,...

Warm and friendly welcome from Christopher who was really helpful and chatty …. the breakfast and service was faultless too … can highly recommend this restaurant …

Warm, welcoming and friendly pub. Food was lovely and good value for money. A very big thank you to Ben who was a pleasure. He was fantastic throughout our meal with excellent recommendations and ensuring sure we had everything we needed. A great asset to...

We popped in for lunch on our way home from Preston. Really tasty lunch at reasonable prices . The pub is in a superb location just near the Ibis Hotel & close to the M55. Will certainly visit again when in the area.

Great value food served by lovely staff. The manager was really welcoming. Didn't visit with kids but they have a huge play centre to keep kids entertained. Some great offers on the menu too. Will be back soon.

Was staying at the hotel next door, went for the evening meal, great food, service worth a visit and good prices

We have come back after a long time and discovered it is now under new management. What a pleasant surprise this was! Love the positive changes in place! Had a great time will certainly return!

Great food, great service. Highly recommend for a family visit! We will be back again soon! Plenty of choice on the menu, and great cask ale!

Great place to catch up with friends. Service this evening was quick and the food was good. Staff were friendly and accommodating.

Visited at weekend, Good value and friendly staff. There's also a large play centre to keep children entertained.

Service with a smile We came in on Saturday and was served by a welcoming chap called Chris . He told us he'd not long been based here but he could already see changes . He told us they now serve breakfast so we stayed...

Visited for some tea yesterday, had the Quadrilla burger which was amazing!! Far too much for me to finish but still delicious and my other half picked at the rest! Staff were so friendly especially Chris! Will defiantly come back

Having just moved into the area at the beginning of September we thought we would give our local a try. So glad we did as the food is excellent and great service from Chris the Manager and Trudy & Kat who have looked after us....

My second visit. This time with 15 of us, 11 adults and 4 children under 15 years of age, and the Phantom Winger did us proud again!! Staff are very attentive in taking the orders as we have people who are diabetic, gluten free, soya...

Excellent service from the new manager Chris. Lovely breakfast spoilt for choice with a wide variety of breakfast options all with a unique twist.

Second time we have visited … greeted by new Manager Chris who was very friendly and helpful … food was excellent and good value … will definately be returning 😁

We came in yesterday for a little bit of lunch , the food was amazing, and the service from the staff was even better, would 100% come back !!

The deals are always amazing here! We love the food and the children love the wacky, so everyone wins!

Me and my husband went here for the first time in along time . We was took back how quiet it was but it is was Thursday, probly more busy when folk are not working . The offer was order a large special and have...

Stayed at the ibis and called in here for tea, nice food and atmosphere. Great value on the curry and drink offer. It wasn’t very busy so didn’t wait long to be served or for the food.

The food is really cheap. We stopped off as we were really hungry. I'd have preferred to pay a bit more and it be edible. The manager was nice but I'd rather food was!

Staff poor, horrendous wait for food, which wasn't that good. Should have read reviews an gone elsewhere as far worse that previous experience.

Sunday visit, nice modern looking interior, quick service and friendly staff The food came quickly, we all enjoyed it and we Will be back, thank you.

Why would you go here!!!!! You can't get a drink. What chance do you have of ordering a meal. Without working bar staff, behind the bar. What's the point of opening. Please shut the place. Then you won't disappoint customers. Very disappointed and frustrated.

If I could add profanity, I would. Waited over an hour for food with the kids in the play area, which had closed before I got my food. Total dire experience, but sadly not the first time. I can see a change of hands very...

Where do I start! Booked a table for 4, turned up, waited 5 mins by the door to be seated and we were told to sit anyway as it was quite.. it's a large place and almost every table had dirty dishes on it or...

I would like to say this was a game ot halves, in that it was part pants and part really good, but it was more part pants and part average. So there were 8 of us, we ordered at the bar and the bar guy...

My wife and I, booked the Wacky Warehouse for our Daughter and were joined by our friends and their Daughter. Prior to our visit we had realised that we hadn’t booked, so made a call to enquire about availability. My wife was greeted by a...

We booked for lunch and we’re looking forward to a lovely roast beef dinner that was advertised on the website of this Hungry Horse pub chain. We were there with friends, two couples, we ordered separately for two people. Our dinners came first, after a...

Terrible, surly manager, food cold twice, food served without cutlery three times. Garbage food. Captive audience because of location

Left extremely disappointed we visited wacky warehouse and ate in the pub afterwards we ordered mushrooms to start and garlic chicken sandwich The mushrooms were rock solid and the garlic bread was soggy , the garlic chicken sandwich came with something slimy which looked like...

First time visiting on the way home from seeing the family and thought we’d make a pit stop best decision we made. My partner and I had a fantastic time here food was amazing, great drink selection and some of the friendliest staff you ask...

This is a lovely pub with great service, I came in as a group of four for lunch as we was celebrating a birthday. Jordan was very helpful in what to recommend. Prices were reasonable, will definitely be back. Highly recommend!

Visited yesterday, awful experience, was never informed of any length of time on food so assumed it would be out within half hour like you would expect, waited an hour, for 2 meals to come, then waiting another 10 minutes for the other 2, put...

Absolutely disgraceful service. Booked for 4pm, ordered at 4.15pm, food arrived at 5.50pm. I continuously asked where the food was as the kids were getting extremely restless. I was told it would be out in 5 mins at each occassion. When the food arrived it...

Visited last Saturday evening, terrible service, food was terrible, one meal returned as it was cold, only 2 staff and it was quite busy, we have visited here lots of times but never again.

Just visited this place for lunch, after granddaughters graduation. The staff were very poor. Ask for gluten free menu they said they had lost it. Ask for fish and chips, they said they had none. Sorry won’t be returning, had to leave as nothing for...