Penhale Round Cookhouse & Pub in Cornwall, Isles of Scilly

Always go here when in holiday and never had any problems. Wasn’t too busy when we went, seated nearly straight away and drink orders taken. Food orders taken and arrived quickly, steaks were absolutely fantastic, tasted amazing.

It was an okay but unremarkable dining establishment. They did forgot our Onion Rings that was supposed to be part of the Mixed Grill. We reminded them twice but we never did get them.

I recently stayed at the Premier Inn for a week on a business trip. Breakfast was included and we ate our evening meals in there. Breakfast was awful, miserable staff (with the exception of one gentleman in a striped shirt) Every time you asked for something there was a problem, no poached eggs at all. I asked for a runny fried egg but was told it comes how it comes. Half of what you ordered wasn’t sent out. The first day the bacon wasn’t cooked properly so the next morning we asked for it to be cooked a little more so they sent out inedible burnt bacon after hearing them in the kitchen laughing about it. The bread was stale - I just don’t mean slightly either! There was no coffee so we were told we would have to make do with instant (which is Nescafe creosote) the fruit with the orange in was dry and FULL of pips. Now the evening meals. The Mexican Taco dish, eating my flip flop would have quite possibly been better. The chicken was so dry I struggled to swallow it. I had the smallest amount of sour cream (less than a teaspoon) and the waitress was completely ignoring us. Again the man got me more even though he wasn’t our server. Another night we were rushed out the restaurant at 0900 because they wanted to clean the table for the next day. Our final evening we arrived at 0800 - 20 late for our booking and were told we could only order if we ordered very quickly as they were expecting a table of 5. (The restaurant was empty!) After 20 minutes of nobody taking our order but the staff all moaning about the restaurant, we got up and ordered from the bar. We were waiting to order more drinks but we were ignored, as by now the staff were so visibly not happy with something. We paid and left. You may ask why we went back, as we were working 11hr days, we just wanted to eat and sleep. Deliveroo was at least a 60+ minute wait.If I had of had a choice, trust me I wouldn’t have gone back. I wish I could say this was one incident and one member of staff but with the exception of the kind gentleman who seems to hold the restaurant up. The rest have no business being in the hospitality industry. I would rate the man a lot higher than the rest. No wonder the place is usually quite empty which makes me laugh as if you don’t book they won’t seat you. I have told my company to never book any of our staff into the Premier Inn next door as the restaurant is so bad - and trust me, this restaurant has just also lost the Premier Inn a lot of money.

Horrible the manager accused me in front of other customers of not paying then went to hotel found out they hadn't done the payment yet and shouted at reception staff then stormed off with out any apology this women needs to be fired she has no customer services skill at all and is rude to everyone I work for multi million pound company and none of the managers treat they staff or they customers like this I highly suggest this women gets fired she is unprofessional and rude and has no business in working with people never seen a women on such a power trip she should of called me to the side explaned there a problem and we could of sorted it out instead she went on a massive power trip even tho she was in wrong as the reception charged the payment after to card with no problems

Robbie was so welcoming and nothing was to much trouble.A lovely person.Gill also was lovely and friendly.The chef really knows how to cook.Food was stunning..A++++.Good sized portions.It was clean and very organised and no long waits for food.In all a really lovely experience. Only wish I could give 10 stars.Would highly recommend.

Good food with prompt service. We visited on the spur of the moment and were quickly found a seat and enjoyed an excellent meal.

Took advantage of the kids eat free with an adult.( meal deal). Disappointed to see they have removed the kids dessert and now have a starter of garlic bread, crisps or vegetables. Nevertheless, we ordered 4 adults meals and 2 kids. Kids didnt want a 1st course. The bill disclosed as the kids didn't have a starter, they didn't qualify for the kids meal deal.... The advert did not state that they must have a starter The advert was therefore very misleading. I have therefore reported this to the ASA. In terms of the server Abigail. I found her to be very rude and I noticed the dirty looks she was giving us. She could not explain why the kids had to have a starter, even though this was not stated on the advert. We also felt that she was rushing us as she didn't give us time to decide what meals and deserts we wanted. I asked her twice to give us some more time. The whole experience was a disaster. We will not be returning or will be recommending this place. Extremely disappointed.

Can't complain at all. We've never had a bad meal in here. Food is always nice, presented well. And staff are always lovely

Cannot complain about the food or service. The lovely server we had was polite, friendly and very helpful. Quick to take orders, deliver drinks ect. Food came out quickly and was as described and okay. Wait for table to be cleared for next course was quick and efficient. It's the pub that let's it all down. Tired, very worn and not very clean. Definitely in need of a deep clean or refurbishment. Well done to the server though, she showed how it should be done. 5 stars for her.

Had a really nice meal here with my family. The staff were lovely and a nice clean restaurant.

Great service but the food is absolutely tasteless! I had the big stack burger which tasted like the meat was processed and had no consistency whatsoever. It’s a shame a majority of restaurants are like this these days.

I meet up with friends regularly to do geocaching and we always end the day with a meal. We have been here several times . The staff greeted us warmly. We were served promptly with our drinks. I chose pink lemonade for the first time and raspberries were added to it. Very refreshing. I chose chicken tikka with naan bread and it was delicious. My friends chose the fish pie come fishcake . The chips came separately. I was too quick in taking photo !! Highly recommend as good food, prompt service and a good price.

Very helpful, pleasant and cheerful staff. Very quick service and very reasonable prices.

Very friendly service and rest Good!

Yep sunday buffet carvery awesome booking essential

Food was good Price was good Service was good

Exactly as you would expect for a pub "attached" to a premier inn. The service was fine, the food was fine with reasonable portion size. The pub was clean. Good accessibility for those who can't walk so well. Everything was fine and exactly as you would expect for pub grub at this price point and setting. My one and only criticism would be that the background music was a little bit loud which made conversation difficult.

Lovely breakfast celebrating my daughters birthday. Very affordable. Update. Still asleep good value as ever and lovely staff :)

Staff are friendly. Food is of the frozen chain restaurant type. If you like burgers go to McDonald's next door. I've had one twice here and they've been burnt and verging on unpleasant

We had 4 scampi and chips and 4 beer shandies, fab food, piping hot and very quick, excellent

Such a lovely restaurant, it exceeded our expectations in every way, Lewis and Caitlin stood out as exceptional staff, they really couldn't do enough to help and to offer a warm and friendly atmosphere, we will definitely be back. The food was really yummy and tasty and very reasonably priced, a great place to take the family. Highly recommend

Thank you Lewis for making my daughter's birthday a lovely one . Well decorated and looked after . Thank-you Caitlin the waitress for checking in on us 😊

Great place to dine at. The staff are very friendly. Special thanks to Shannon and the manager Robbie.

Robbie amd Shannon were amazing as always great food great service. Can't wait for next time we go.

Booked a last minute meal out the staff was friendly and service was excellent

Great service, food came quickly and hot. Robbie was the manager on shift, always friendly and chatty.

Paid an unplanned visit here on Saturday afternoon It was busy but we had a table Staff friendly and polite The service was quick although we only had drinks and 3 desserts The food we could see looked good Will go back for a proper meal at some point

Robbie was a great host and explained what was suitable for my nut allergy husband , food was good value , came out quickly too

Brilliant bar and restaurant service from Robbie, Abi and Grace. Lovely food, lovely people and prompt service. 🤌🏽brilliantly run restaurant, catered for my gluten free needs too

Go here frequently for Sunday roasts and the odd breakfast with my daughter, all the staff are friendly and Robbie always makes sure every meals a good one!

Fabulous service! Love it here👍

Great carvery and fab service 👍

Very clean.friendly staff. Tbe food was ok nothing special but fantastic value for the family.we will be coming back. 👍

Chloe served us and gave us first class service.Credit to the business.she deserves a gold Star

Had a fantastic Valentines lunch today with my husband. We were served by Shannon who was absolutely lovely as always. Always helpful, friendly and polite. We come here often and all the staff are just wonderful. Gillian and Robbie are awesome and so welcoming. Always have a lovely time and great food when we come here

Fantastic Sunday carvery. Great value and fantastic food. The staff were amazing Bexs and Shannon especially. Will definitely be returning A+++++++++++

Had a brilliant fish and chips and garden peas for £5 can't be beaten anywhere 😋

Friendly staff, good service and I had a gluten free meal. Would be better if gluten free options were written on the main menu instead of having to look up a folder.

Been here a couple of times and always been great food and service.

Lovely food, great service, lovely atmosphere superb value. Served by Robbie, had 7oz gammon steak and smothered chicken platter

Stunning meal and service by Robbie

Lovely place,staff very friendly. Food nice and breakfast good if quiet though sometimes food is left too long and it spoils but if you ask staff fresh will be made. Very good cerial and cold buffett breakfast provided all stocks are in. Lovely steaks at evening meal cooked to perfection.

amazing customer service, amazing food, amazing experience!!!!

Went today I had the Christmas lunch unfortunately the parsnips,sprouts were not cooked enough .everything else was great.the lady who served us was so good and brought me extra potatoes and more parsnips .relly enjoyed it

Sat for 45 minutes before anyone acknowledge us being there, ordered our food and then sat for a further 30 minutes waiting while in view of the chefs kitchen where we could see our meal sat going cold, all of our dinners were cold, nothing special about any of it really, staff seemed uninterested in making a friendly atmosphere or good experience, were also slightly blunt whenever speaking to them, wouldn’t bother coming back here again.

The young chap with black hair was very polite & helpful.

Hell yes! Food, well cooked, lots of it and tasty, this is what you need when you've driven for days and want to refuel. I nearly took a point off because the beer is at best average, but the staff are great, so you get it back. Lewis was brilliant!

Prompt service, good food and sensible prices

You know these are chains all across the uk and expect standard service most times. However we got sent to our table and got drinks and was told she would be back in 2 mins to take our food order, well we waited for 30 minutes and no one came, we had servers walking past and could clearly see we had no food yet, and they all walked past us, I can understand being busy but they we're bringing people in and they were getting served food 4 minutes later. I’m sorry but the service was not great today. She was a nice girl who did get our drinks but we were forgotten about.

We ate her as a family while stopping at Premier Inn. Food and service was good. You need to book as gets busy.

Absolutely amazing carvery I would give it more than 5 stars staff are attentive, food is out of this world (especially the roast potatoes and gravy) will definitely be making this a regular thing

Lovely place to sit down and enjoy a drink.

Great food always ,nice cocktails

Popped in one lunchtime. Good deal on meals. Staff friendly & helpful. Food was good.

Food, quick service and value for money all good. But the experience is sadly let down by the state of the floor - it is quite disgusting.

Well l had high hopes for this place after reading reviews but oh was I disappointed my wife had jacket potato well that's what it said on the menu overcooked frozen potatoe and plastic cheese and no butter my how can you get a jacket potato so wrong 😞 really I had the carvery well the turkey could have been anything the roast potatoes and parsnips was burned the carrots where tasteless what can I say I would definitely not be going back or recommend going save your money even the service was pretty poor

Been there again today.still good still friendly great.value fot money. Christmas menu is good too

Extremely disappointed. Took my Dad for 91st birthday too😞he ordered gammon which was black on sides and meat was too touch to eat . Chips not hot . My mother had the smothered chicken which had a film of cheese on top which was rubber. Chips cold. I had ordered sausages and mash . Cheap sausages with touch skin , few threads of onion on top and I guess the potato was instant . Few peas and cold gravy. I asked if it could be re heated in microwave… it came back warmer but honestly it was tasteless . I cancelled a reservation I had made for friends on 18th as too embarrassed to take them there ! I couldn’t help but notice the table behind us had left most of their meals… fish and chips and a plate of chips .

Excellent service, especially from the male manager there who helped post back my son’s baby plate left behind. Thank you!

Nice pint of Guinness a lovely mix grill much better than I expected it to be will definitely come back again

Lovely food and brilliant service, great vegetarian options aswell! Robbie was absolutely fantastic and we couldn’t fault our experience!

Very nice good good at a reasonable price. Staff are very friendly also.

We visited on Monday 9th at approx 4pm on the way back from Saltash. We ordered the Smothered Chicken with side salad instead of Garlic Bread and the Gammon dish. Everything was cooked beautifully. I believe the waitress said that the Chef on duty was called Dave. Thanks very much again, we will be back.

We have had lunch here before, so thought we would again. We were seated and ordered drinks, we then ordered 3 fish and chips, the meals arrived and immediately you could tell that the fish in batter had been cooked for to long, my husband cut into his and it just shattered and there was no fish. We definitely won't be going back.

It was a pub attached to a premier inn

Food was lovely quick service good value for money.

We arrived here at peak time with no reservation and although appeared extremely busy the manager robbie was great at fitting us in last minute, the food was amazing and service really fast everything came out warm and lovely and efficiently. The kids menu option is 3 course for 6.49 is an absolute bargain and all 4 children thoroughly enjoyed their meals! Yummy puddings too and lots of vegetarian and vegan options for those with dietary requirements. Restaurant is clean and tidy and staff all friendly and efficient. Shout out to lucas who despite being new was super efficient and friendly . Definitely worth a visit just a shame the weather was raining or we could of spent longer on the play area.

Had a carvery today. However we paid gor a larger size but was disappointed on the mount that was given to us. It probably wasn't hardly anymore than normal size. The man who was serving today is very stingy and miserable looking

Great stay we have been coming here for 5 days at Breakfast and Robyn and his staff were really amazing

Had a meal with family. Great menu. Staff brilliant. Food fantastic

Not been here in a while even though we are local and was very disappointed. The restaurant was filthy with food all on the floor, food on our seats, the menus where covered in coffee and was sticky. The staff really wasn't interested in serving and would rather stand at the other end of the bar talking amongst thier selves. The place wasn't overly busy and the food came fairly quickly unfortunately on dirty plates and most of the food items where burnt and the portions where really small compared to what they used serve. I won't be hurrying back there anytime soon after the bill came £112 which is a lot of money for not alot of food which wasn't all that great.

Pleasant restaurant and good value

Lovely meal chicken and ribs really good

Would have given more for food and service, but staff are slow to take orders and you can wait for an hour after ordering. Food eventually arrived barely warm. Very poor

It's value, I get it, but there is no excuse for shoddy. The 'smothered' platter is anything but, a dribble of hardened plastic cheese doesn't really smother anything. Hard pretty much also describes the gammon that came with it. Burnt to a rubber crisp. Welcome was fine but the rest of the service was questionable. Only gets 2 stars as the kids said theirs was ok! I was asked if I had a loyalty card but to be honest any loyal customers deserve a medal not a free meal.

Great carvery one of the best to date

The onion ring was burnt, incredibly hard. Mash was hard, and strange taste. Service was good. Wouldn't go again.

Table service is provided here, which is a bonus. Lovely staff, good food, pleasant atmosphere. Great value offers between 12 and 6.

Had the cauli bites and fish pie, for me chilli sauce with cauli was far too hot, but had some mayo instead, fish pie very tasty, good meeting place just off the main road

Went in for a meal Sunday thought it would be somewhere nice to eat but I was wrong I had the steak pie don't like chips with a meal so I had the mash big mistake instant mash .... pie wasnt too bad apart from it seemed to have been reheated many times if I hadn't paid before hand I wouldn't have paid the bill will never go there again watch out for the pub chain

Good, well priced food. Service can be challenged at busy times but overall good.

Lovely place with tasty food. Great staff and parking too. Our table server Jill was fantastic Bravo! Update. Just as nice and Abi was a great server.

Awful service from the receptionist..would avoid like the plague

Stopped off by chance. Picked up essentials at Next and popped in the lunch. Staff helpful. Busy. Standard pub food, nothing fancy but useful stop off point.

Lovely evening meal out. Our waitress Nicola was amazing. Very friendly and attentive. Will definitely be back.

Great value lunch, there were 12 of us and everyone was happy

Very friendly staff and good food

We come down for to see family often and we always pop in for a dinner of 10+ and normally a breakfast can't moan food is always nice and staff are friendly.

Absolutely amazing food and service big up Dave for the great food totally recommend this place

Friendly and helpful service food very good well worth a visit

Very good service and good food 👌 👍

Just eaten here. Food was ok, service was ok, the bill was ok. You get what you pay for.

Great food staff are friendly and helpfull

Was meeting up with family while on holiday in Cornwall and found this pub which was half way meet. Booking on Sunday lunchtime for 10 was quick and easy. Pub was busy but staff were serving quickly. Staff were friendly and helpful. We were shown to our table and a few minutes later a server took our orders. We had carvery, pies, vegan. All was cooked well, tasted great and served in good time. We found it all excellent value for money. Pub had a nice relaxing atmosphere. We will definitely return in the future if down this way. Thank you for a lovely afternoon

We are holiday in Cornwall and saw this place . My wide ordered the curry , when it came , it looked like soup 😩. We complained and they made another. It was slightly better but nothing special. I had sirloin steak which was ok, again nothing special. You get better food at Wetherspoons which is cheaper too.

Customer service was fantastic and so was food and cleanliness of the whole place.

Food is always nice here and good value and even better you can collect loyalty points to spend here. The fish and chips is pretty big in size and really tasty. The staff are always polite and Robbie the manager is especially helpful. He is always quick to assist. Such a friendly guy but also very professional. Look forward to our next visit !

Breakfast was disgusting, egg like rubber,sausage undercooked, cold beans and mushrooms Staff rude,and no apology Certainly won't be returning

Very busy but friendly and helpful staff had a lovely meal

We specifically said no bananas with dessert, finally after a long wait, dessert comes and on the plate after telling them numerous times there's bananas. Other than that other dessert was good but only reason this review is 3 stars is the fact that there could've been an allergic reaction at our table.