Pengenna Pasties in Cornwall, Isles of Scilly - Phone Number, Reservations, Reviews

Visited today. Pasty was edible, but was pretty bland with over thick pastry. Worse than the pasty was the service from the older woman at the counter, it was absolutely disgusting. She was rude and sarcastic, not to mention the eye rolls when I asked which pasties they had and whether they were large or medium. Not sure whether she reserves her bad attitude for 'emmets' or if the locals get it aswell. Either way, she should have a word with herself and get a serious attitude adjustment.

Horrific service. Went in yesterday and sat down for a meal. Ordered 2 pasties for just under £20. They said no salad today with the pasties but still had to charge full price. No apology. Asked if they did a tea for 2. They said no only pots for one. I said ok 2 pots for one. They brought the tea in one pot. And 2 cups. I asked do I have another pot coming. She said no as I asked for tea for 2 so she gave me a pot for 2!!! No explanation. Charged for 2 pots of tea anyway. Asked to use the loo and she said it’s at the end there. Door was locked so assumed someone was in there. Door was locked so, waited 5 mins and no one came out. Went back to the lady at the counter who’d been sat there looking fat me waiting, with no customers to serve ever since I asked here about the toilet and she said. ‘Yeah you need a key’. No intention of giving it to me. Eventually got in the loo. Then was asked by aunty to grab a few pasties for lunch the next day. Reluctantly I went in to by them. £16 for 3 pasties and My 5 year old daughter was desperate for the toilet. Asked if she could use it and another lady today said sorry we have no toilet. I replied, we used it yesterday. She said we have no public toilet. I said I just spent £16 and are customers not just public. She said we needed to walk to the other end of town and use the public loos. Be warned.

Absolutely disgusting service. The staff were so horribly rude to me for no reason. Really quite shocked and made me feel really rubbish after. No need to be so unkind when all I asked was what pasties they had. Met with sarcasm and rudeness.

The most Disgusting pasties I have ever tasted purchased 2 pasties and both went in the bin .Never go back there had to spend more money going to another cafe to get lunch.

Customers of this business. The woman who manned the counters when my family and I were on vacation had a dreadful attitude. We took a sandwich in because we had two little children (2 and 3 years old) with us who wouldn't eat pastries. The woman went over and stated angrily, "You cannot eat that in here." We requested a refund because we weren't going to dine in front of them if they couldn't eat.

Came to taste the local delicacies and we weren’t disappointed. As soon as you walk in you see them being made freshly made. We were served two fresh traditional pasties which were massive and very tasty!

So we like a pasty as family and have tried plenty from around cornwall, having previously visited here, thought we would try again, the pasty a vegetarian one was ok, lacking in flavour but full of vegetables, however my biggest gripe was the staff member behind the counter who was very sharp and direct and ignored 2 of my mother in laws questions completely whilst looking straight at her, I observed the same behaviour with the next member of public who dared to ask if the pasties are hot.

Very tasty pasty packed to the brim with meat and tatties and not over seasoned. Staff came across as cold but hey ho they are not the reason you would or wouldn’t buy a pasty. I would recommend this place for a quick Cornish classic.

Wonderful freshly cooked and warm Cornish Pasty. Lovely friendly staff. Delicious thank you. Couldn't say a bad word about it. We'll be back!

Horrific service. When I entered and said hello she ignored me. When I then asked for the allergy information the lady shouted “what?!!” At me. No hello, how can I help you etc. then she walked off after handing it to me to the back area, to ensure I could not ask her any questions. She finally came back out and I asked her to help me navigate the loose sheets (many not in English) and she would not. She was so rude and she upset my young children as well as me. Looking at the previous reviews it must be a common theme for this bakery.

i arrived at the shop wanting two hot pasties. The assistant, could barely talk to me. I asked how big a medium pasty was and she bagged me one up, not letting me know how big they were. When I saw it I realised it was too small for my husband and asked for a large. The assistant put it in a bag and then I asked for a medium cheese pasty, she managed to speak to tell me that they only did large so I said that would be fine. i paid and left. i obviously don't know if the assistant was having a bad day or week, but why put staff on the front line if they're not in the best mood. I vowed never to return because of the poor service. then to add insult to injury the pasties were dry and not what I would expect from a cornish pasty.

I have never visited such an awful place. Rude staff, bad customer service and the food was poor, pasty was hard and unediable. When I complained they weren't bothered. There are much better places in Bude to get a pasty from. Avoid folks! !!

Reading the reviews we must have gone on a bad day, they were awful the pastry was hard and tasteless and the filling was just on the bottom and consisted of undercooked onions and what tasted like small amounts of boiled beef, needed a magnifying glass to find the potato and swede. Fortunately we found beautiful pasties in Biddeford and Bude on other days.

After leaving a 2 star review some years ago, I decided to visit Pengenna again to see if things had improved. I bought a traditional steak pasty (as usual) and, remarkably, it was even worse than last time! What very little meat I could find, I wouldn't have fed to my dog - it was nothing more than fat and gristle. The rest of the pasty was packed full of potato - very little onion and no swede. Any attempt to season this bland offering would likely have been a lost cause but none had been made, regardless. Pengenna are exploiting the great tradition of the Cornish Pasty and serving up rubbish. If this is the best us Cornish can offer (and I KNOW it's not!), then we may as well open our doors to Greggs!

I am Cornish through & through though I live "up country" - naturally I miss many things about Cornwall, including my favourite - The Pasty. I hadn't tried Pengellas pasties before and to be honest I wont be buying from there again. The pastry was rock hard and so thick I could barely get through it and who the heck puts the crimping on the top??? Lets be honest, simply piling on the salt and pepper doesn't make a pasty tastier - it just makes it salty!! Nope - I wont be back as I prefer a proper pasty with proper meat and veg.

Myself and my husband went here for lunch and we both opted for the cheese pasty, we absolutely love the traditional beef pasty but wanted a change, well it did not disappoint, it was absolutely delicious and so big!

Very busy so you may have to wait. There is a takeaway and a small eat in area. We chose to eat in and had traditional cornish pasties served with salad. They are huge. We overheard some people ordering a different size but this wasn't...

Shame as pasties are nice but Customer Service Shocking - In fact the ‘Older’ lady behind the counter mimicked us for simply getting shelter…very rude, unnecessary and very off putting!!! Won’t be back..

We were delighted to see Penjenna had survived covid and that we were able to get our annual fix of Penjenna pasties. As always they were filled to the brim and hot out the oven. Cannot recommend these highly enough.

We thought we would eat in, as it was empty in the cafe. I ordered a steak pastie and a vegan pastie plus a bottle of water. Just over £18 which I thought was steap, it was served with a side salad which was probably...

Probably the best pasties in Bude. They are all freshly cooked and very good value. You can see them being prepared in front of you. The service is good and with a friendly warning to be careful to not burn yourself when straight out of...

Lovely service from JueJue and JayJay today, very friendly and fun. The cheese scones are my favourite and definitely worth a try😍

Manager was very rude to my father in law, then very rude to me. When I said I would complain she said she ran the place, her rules and she couldn't care less. HORRIBLE people; AVOID.

Great pasties, spent around £50 over two days in here as there were six of us, so I was hugely disappointed when the staff informed me I was not allowed to use the bathroom as it was only for the use of cafe customers !...

I was very much looking forward to enjoying the steak pasty purchased from the Pergenna Pasty Bakery but was very disappointed to find that the filling was predominantly onions. There was a little minced steak but very little potato and almost no swede. The pasty...

We've had pasties from the Pengenna shop in Tintagel before so when we saw the shop in Bude we had to stop and get ourselves something! As expected the pasties were excellent, plenty of delicious filling and options to suit all of our family (from...

Visited today. . The steak pasty was beautiful full of filling and the pastry was lovely and light . Staff were great nothing to much trouble. We will be back .

A large steak pasty was nearly £5 but it was disappointing. Dry shortcrust pastry. Plenty of filling but it was mainly potato and undercooked onion. There was very little meat and no gravy. I don’t think it had any swede either. The crimping was across...

Turned away as wouldn’t let me in with a pram, said there wasn’t enough room and it’s their ‘policy’ despite the cafe being empty and there clearly being plenty of space.

Had to wait a whole month before being able to downgrade my last review to 1 star. Went into Pengenna at 10:30 on the last day of our stay in Bude, they had no pasties and no scones ready to sell an hour and a...

Where to start, firstly the queue doesn't mean it's any good. Secondly the crimp is on the top, what's that all about! Thirdly whilst you struggle to eat it with the pastry handle in the wrong position you can play 'find the meat'. They should...

We like many people opted for this place based on the long queue which is usually a sign of good quality! the pastry was nice but the shape makes them difficult to eat and the filling was very bland with very little meat which was...

We saw the queue and thought this must be the place to go. We bought two traditional pasties (large as medium had conveniently sold out. £4.95 each!!. Thank goodness we had water to wash what we did eat down. The pastry was dry, full of...

Having reviewed Pengenna a few years ago, it is time for an update. The pasties are no longer the best in Bude, quite the opposite, I had to double check I hadn’t ordered a vegetarian by mistake as all I could find was onion and...

Oh my what can I say? We visited this bakery whilst on Holiday as when in Cornwall a pasty has to be eaten doesn'y it? It was one of the most filling and delicious Cornish pasties I have ever tasted. It was packed with lots...

The best pasties in Cornwall. Hubby had a large traditional and struggled to finish it, Daughter had a medium and I had the Vegetable one which was wonderful. full of lots of veggies

Had takeaway pasties and scones. Very tasty. The pasties were still hot just out of the oven lots of filling.

Out of all the places we could have bought our pasty from, we chose here and it was a big mistake. Chewy gristly meat which I gave to the dog, no flavour at all and to top it off it had a soggy bottom. Other...

Had a pasty for the first time from Grumpys, Bude, gotta say it was excellent! Pastry was soft and tasty and it was packed full of filling. Absolutely beautiful!

Pengenna Pasties are part of out traditional Bude visit. We have enjoyed them for many years and this year they were just as much a treat as ever. The quality was high, size generous and prices more than reasonable. Well worth a try.

We finally got around to thawing out and reheating our Cornish Pasties bought at pengenna pasties in buds. I really don’t like to give poor reviews so perhaps we were just unlucky with our pasties. Although they really looked delicious the meat was very fatty,...

Big sign in window "No prams allowed due to social distancing" Really? Is that necessary? Seems ridiculous to basically say no young families allowed. We walked on without purchasing anything purely due to this.

We called here for a break from the rain. Cheered ourselves up with a cheese scone and brew, excellant. We could,d have picked much more to eat, so much choice, all freshly baked.

We spotted this place on a day trip to Bude and decided to go and sit down. We ordered a steak pasty each and a pot of tea for two. Pasties were hot and very tasty with a decent side salad and with an adequate...

After seeing these pastys made onsite, we were looking forward to our pastys however we were greatly disappointed, miserable serving staff not helpful not what we expected. No meat, hard potatoe no taste!! These 2 pasties cost over £7!! Definitely wouldn't recommend to go/buy from...

Best pasties in town. Wouldn't go anywhere else for them. Always fresh and tasty and friendly staff.

Visited today for lunch. We saw the sign saying that the pasties were made on the premises and I was really pleased to see them actually being made. However, the woman making them really glared at me. I’ve no idea what I did to deserve it (if anything). I had my mask on and was using the queue markers to socially distance. Even when I smiled she just glared back. (Now I’m writing I remember my daughter saying that one plus point of masks is you can poke your tongue out and no one sees, but I wouldn’t have done that anyway...). My husband had a medium steak pasty which he said was good. I had a vegetable one which was enormous - there was no option for medium, it was large or large. It was mainly potato with a few bits of courgette, and broad beans, sweet corn, carrot, peas. Sadly it lacked flavour (even for me who doesn’t like spicy or strong flavours). If I wanted to split hairs I’d say it wasn’t crimped the Cornish way... Anyway, I couldn’t finish it so my husband ate some. His verdict was the same. Neither of us finished it....

Very nice tasting pasties, great pastry, but just a bit stingy of the steak in my steak and stilton and to my mind a bit light on the stilton too. My wife had the steak and said the same - too much potato.

I was so looking forward to a proper pasty Couldn’t be more disappointed Bland with not one piece of swede(turnip) which i always thought was essential

Staff here were very friendly and pleasant, and social distancing measures were being taken seriously. Toilet was very clean. Pasties were disappointing. Quite dry, and the filling in the steak pasty was almost all onion with very little meat for the price. We saw people eating what appeared to be much nicer examples walking round the streets.

I was disappointed given the other reviews, perhaps I was just unlucky? Plenty of filling, but mainly potato with a sparse amount of meat and a general lack of seasoning. The bakers just up the road have much better pasties. The survey continues.

Staff were really polite and courteous. The pasties were huge and my daughter approved of the steak pasty. I found the vegetable one a bit dry, but I suppose that’s what I get for being a vegetarian- would have preferred a little more seasoning, but all in all, a good visit

The Lamb, pea and mint is a must have. The original is beautifully cooked, not too peppery and the gravy that is one the bottom on the pasty and has baked on a little forms the nicest glaze! My friend thinks that the veggie one is really good too.

Certainly not the best pasty in Cornwall. Not the chunks of meat found in other pasties, and very under seasoned. Disappointing.

Having got the taste for a real Cornish Pasty I contacted Pengenna Pasties in Bude. I spoke with Julie and placed an order for 12 Traditional Steak Pasties. Twelve being the minimum amount that can be ordered by post.As promised, they arrived just before Noon. I was so excited when the van stopped outside my house. The pasties were all semi-frozen and all placed in special paper bags and very neatly packed on a type of iced bubble wrap. A sheet of cooking instructions was included. Two pasties were left out 'to try' (of course) and the others put away in the freezer for warming up in a few days time. The instructions state the pasties can be kept frozen for 28 days. Not a chance of that happening!I am absolutely delighted with Pengenna Pasties for their professional service and for letting us 'up country' folk sample the delights of Cornwall.They are 'top crimped' which is just as I like them to be.Pengenna have restaurants in Bude, Tintagel and St Ives.Julies telephone number is 01840-537720Thank you Julie.

The service here is always with a smile and the food is good. It’s interesting to see the pasties being put together behind the counter. The tomato soup is lovely and the scones are crumbly.

Nice wholesome pasty, made on the premises, and served by smiling friendly staff. If you are looking for a quick tasty meal it is hard to beat, but don't come in expecting gourmet food! It is basically an outlet to sell the home made pasties made in the bakery.

Delicious traditional pasty. I paid under £5 and warmed it up 8 hours later when I returned home. Great flavour, great overall texture and taste.

Will not be returning and can not vouch for pasties as left without eating due to the rudeness of the ladies behind the till. Disgraceful

Our first visit to Bude, my husband was so looking forward to his first ‘proper’ Cornish pasty, which he thoroughly enjoyed, it was such a shame as our experience was ruined by the shameful treatment of a young family who had quite obviously come in hungry out of the cold, they had bought food at the takeaway counter not realising there was a separate ‘eat in’ counter (this was not clear by any signage), the lady serving shouted rudely at them as they sat down at the first available table, “you can’t eat them in here”, totally unnecessary, they were visibly embarrassed and upset, they tried to rectify the situation but left without eating, thankfully the dad did express his disgust at their treatment but after he left the three women working talked loudly about the situation- totally embarrassing for everyone, I only wish I had walked out at the time - the staff clearly need customer service training as they let beautiful Bude down.

Visited on a cold rainy October day having read about the high quality pasties. We bustled in with two under 6 year olds and my wife ordered whilst I quickly grabbed a table. As she bought the pasties over one worker exclaimed that we could not eat them there as the tables were for eat-in which needed to be ordered at a different till. We immediately returned the pasties we had ordered and attempted to pay through the other till. However even then we found ourselves having to put up with comments like "You can't just eat takeaway anywhere you want to", before we eventually left having not eaten. It was our first (and only) time there, and the "two-till system" was absolutely not clear. At no point did we order takeaway, and we were not trying to fall foul of their systems. Even if we had been, the second we became aware we had not followed the system they had in place we immediately sought to remedy it. There was absolutely no need for the way we were spoken to. The Bakery which was less than 100m away did us a fabulous lunch at an excellent price, and all four of us were left very happy.

Average pastie, a little expensive compared to other outlets in town. Did not eat in. Nice enough staff and the place looked clean.

What a disappointment, after reading the reviews, we thought we would give them a try, I didn't manage a second mouthful,infact I couldn't even swallow the first bite! my husband who doesn't like waste, gave up after a few mouthfuls, they were just warm, the thick pastry on top was like chewing on leather! Tasteless inside, they didn't look appetising, but thought give them a go because of the reviews, I can only think it must have been a bad day!? Would have taken them back but it was torrential rain. Won't be returning.

We visited here twice during our holiday and had the best pasties we’ve ever tasted. On the second visit we also bought cream teas to bring home with us, also delicious. The fruit scones were perfect. Definitely gets our recommendation if ever you’re in Bude.

Pasties were good, very good in fact. Veggie was jammed packed with perfectly seasoned and unusual veggies (don't often see courgette and broad beans in them) but the side salad was the usual dry leaves. Waitress was very short with one of our party who asked about the bag for the kids meal (no boxes which were advertised) and then we had to remind them about the drink to go with it. Shame. Nice garden, lots of tables, and dogs are allowed too which is nice. Odd town, a bit like a magic mushroom trip gone wrong at times and prepare to be cramped on the walk if you go an visit the ruins.

Many times have i visited this pasty shop and over the years it has really grown. To be honest i am not surprised as they are best pasties that I have ever had. If you are ever in the area then this is a must try.

The place is beyond slow : waited over half an hour for 3 pasties. The waiters are not fully awake and don’t really seem to be concerned about how poor the service is not know about what they are serving.

We had a lovely traditional steak pastie from here. Nice pastry, tender meat and vegetables, along with good flavours. Served very hot. You can eat inside, or there are a few tables outside. But we sat in the small park directly opposite. Great Venue! Love it!

As having a pasty in Cornwall is a must we decided to stop here. Pasty was very nice, medium was more than big enough. Children enjoyed watching them being made while waiting for ours to be brought over. Fillings were nice and not mushy like others suggested. Pastry was slightly hard but presumed they were spose to be this way! Staff were friendly and helpful.

Having read many of the reviews here, I can only think that some people are hard to please and would find fault with anything. These pasties are the best in Cornwall, and we've tried several different ones all over Cornwall.

First made to wait standing for several minutes although the waitress chose to wash up instead of seating us. Then we sat at dirty table which she chose to ignore and chose to clean all the empty dirty tables first instead!! Had to go up and order to get any attention, finally received the worst pasties. Rock Hard pastry, filling wishy washy, hardly any meat and just awful. The family were disappointed. We paid and left and I chose to exorcise the taste by trying a pasty from another pasty bar. It was tasty!! I had to order more!

I had a large meat pasty and it was disgusting. The worst thing is I had already bought more to take home. I had another one at home and it was equally disgusting. Meat really chewy and filling was very loose and watery.

Lovely Pasties went once and had to go again far better than any other bakery in Bude a huge pasty was only £4 they were delicious would definitely recommend 👍👍

We can not visit Bude without getting Cornish pasties and pengenna never fail to be tastey and filling. Highly recommend them and they have many flavour fillings to suit your taste.

A small variety of pasties available and quite average tasting. Some only available in 'large' and they are huge!

My wife and I called in to this branch on Thursday 20th June. On selecting our seats we placed our orders. Our hot drinks arrived and we waited for some considerable time before our meals arrived, when they did arrive they were cold and it was only the pastry that was luke warm. I went to the till and quietly complained but the cashier just looked at me it appeared she didn't know what to say. Another young lady came over and took my payment but again no apology. I completed the online form and submitted my complaint to Pengennapasties but got no reply .I then sent in another complaint requestingmy money back but again no reply. I then submitted further emails of complaint still no reply. I then managed to speak to a very helpful lady from there Tintagel branch called Samantha, she listened to my complaint and said that she would inform her Boss who at the time was on holiday. Over a month later and still no response from the owner. One very dissatisfied customer Mr K Brown.

Well we had to try one and these were top notch. None of that mushy filling. Nice solid chunks of tender meat and veg. Coffee was very good also. Give them a try.

First I was served the wrong pasty and secondly both pasties had a very high pepper content - the steak and the steak and Stilton. I couldn’t eat mine as the pepperybtaste was burning my tongue.

Whilst in Cornwall you have to have a pasty so after reading reviews, we decided to give Pengenna a try. It was a good choice. Even though it was getting towards closing time, there was still some traditional pasties left which were still lovely, tasty, soft and warm. Recommended.

A recent visit to Bude was somewhat spoiled by the service in Pengenna Pasties. We were there with three friends who ordered their pasties before us. After a lengthy wait ours arrived,(not what was ordered) and we asked where the other order was for our friends, “oh it’s on the way”..... a further 10 minutes and the lad arrives back to say,” your order has been given to a takeaway customer who had just walked in, and I am sorry but we haven’t got anymore steak pasties.” It is very apparent the left hand doesn’t have a clue what the right is doing! Complimentary sausage roll and a cup of coffee and a refund for our friends. The ironic thing is they weren’t even busy. As a member of the Cornish pasty appreciation society I was embarrassed for taking my friends there. There will most certainly be no return visit and the word put on FB.

Ordered 4 pasties and drinks to eat in. I think 20mins wait is a little excessive and take away orders took priority so the hold up seemed to be the drinks. Quality of pasty was good although I have now found out that a top crimp is the Devon way not the Cornish!

Pengenna Pastie is one of the first shops as you go up the hill into Bude. The pastries are made on site and the pastry and fillings are exceptional.

I know top crimps are usually from Devon but I love Pengenna pasties, always preorder a tray to take home from my holidays every year.

Living in London never had a proper Cornish pasty before. This was a different class to anything I have eaten. Fantastic filling, taste and quality. Just go and get one you will not be disappointed!

Visited this cafe earlier this week during a family holiday with my elderly parents.

called in for a snack ended up with a big pasty and it was excellent value and very filling, a very enjoyable lunch and would use again no problem

We visit Bude every Spring Bank holiday half term and always visit Pengennas Pasties a couple of times for lunchtime snack before doing other activities.

brilliant pasties, really delicious and really good value :) queues were long at one point but just shows how sort after these pasties are

The Pasties from here are amazing! Full to the brim with meat & potato etc. These will not disappoint anyone with an appetite! A perfect ratio of pastry to filling. Yum yum in my tum!

We asked our B&B; where to go for a good pasty and were advised of this place. There was a big queue even at 14:00 and not surprising when we got ours - very good and filling. One of the highlights of our trip!

Bits of excessively salted grey potatato encased in 'concrete' pastry, and charmless service. Don't know what else there is to say!

We visited this pasty shop during the Easter holidays, when we were lucky with the weather and had a day on the beach. We ordered a selection of pasties for 10 people. Each pasty had its own paper bag, making it easier to eat them, because they were hot to handle. Everyone enjoyed them, and sitting on a beach eating hot pasties cannot be beaten. What a treat. Service was good in the shop. Next time we are in Bude we will return.

I can easily keep this simple. All pasties are amazing. They are delicious. They are great value and you can watch them being made while you eat in the new café. So nice. But the takeaway is .... well the expression 'Kid in a candy store' applies to me when I stand at the counter. You cannot go wrong this place is where to get your true Cornish pasties.

One of the best pasties I have ever tasted, perfect combo of meat, vegetables and potato, pasty was piping hot just how I like it, the only reason I haven’t given this 5 is the staff seemed fed up and looked like it was the end of a busy summer period not the start of the Easter holidays, however the food was ace

Nice tasty filling but poor pastry - it was as hard Topped crimped- 😱 that make it a Devon pasty - Cornish are side crimped 😂

A fabulous place serving the best homemade pasties and gorgeous cream tea. The staff are super friendly too. I would highly recommend a visit.

We had a pastie and cup of tea in this little shop come tearoom. It was excellent value for money, the pastie was well filled and extremely tasty, the tea good quality and enough for 2 cups each. The staff were very helpful and friendly.

Came to visit Bude and decided to pop into here for what we thought would be a nice lunch. Turns out people here done have ‘Bude’iful manners and were rather rude to me and my family. After getting our order wrong and then getting funny about it. I’m sorry we caused the inconvenience of you having to serve us but we didn’t kick up a fuss when we found a hair imbedded in the pastry of one of the pasty’s we had ordered. Sorry but didn’t enjoy my visit. Food was nice though!!

Had a bacon and cheese turnover amazing! Although my mums pasty had a hair right in the middle DISGUSTING!!!! And staff very rude and incompetent couldn’t get an order right to save their life!

We never leave Cornwall without taking at least a couple dozen pasties home for the freezer....tried so many places but Pengenna are the best !!