Pausa Coffee Shop in Bury

Helpful and friendly staff,cafe has some good food and service.

Not sure why I came to be honest, it’s over priced miserable staff food if they have any is poor only waited 30 minutes for something that they already had on show tables were dirty shame really as Asda has had a facelift yet the cafe has downgraded.

We always found the food and service very good in the past so it was a shock when i found the staff were abrupt and curt tome. I ordered quite clearly a bacon on brown barm. we also asked for water on the table. NO water came and i got a brown sandwich, pointed out the error and duly corrected to the barm. the garnish in the past was of reasonable size . on this occasion small swirl of carrot one slice of cucumber that was it. At check out we paid £30 for the liver pate, my barm a tea and craftier. I informed the cashier about the mistakes, she was rude and abrupt in her manner said they are only human , no apology and dismissed basically my comments which were intended to help them with better service and communication. I will not be going there again as it seems either the management has changed or the girls have been very badly trained in customer relations. Very sad as i always enjoyed their foof and service. Terrible!

Food was only like warm, a smile on the face would be better. Not the same when it was weatherspoos

lovely food it can be a tiny bit busy occasionally but you’ll always be able to get a table