Pausa Coffee Shop in Bury

Overpriced, poor customer service, staff very rude, poor range of products and very badly managed. Also watch out for the flavours because the more adventurous they get, the worse they taste. The plain flavour is good though. The fruit toppings okay, but some times the fruit isn't fresh. Personally, between this place and the ice cream van, I would choose the ice cream van 8/10 times.

Terrible place wouldn't visit again, cleared our own table then asked for a cloth to wipe it and was ignored. Staff are rude and ignorant. Walk round looking miserable definatley not service with a smile. Twice I saw staff giving customers horrible looks one of which was an old man trying to get his walker past a table. Food was dry and this was my second choice as they didn't have my first choice. Till also wasn't working

Click and collect service is atrocious. Forgot to buy bags, got to pick up point and it says check-in using the app or confirmation email.. Well, try and find it on either. Had to telephone the poorly displayed telephone number. Informed them on the phone that I couldn't see anywhere to purchase bags online if you are collecting and if I could buy some. Oh jo, you have to get out and go into the store to stand in a que to purchase bags!..had to load refrigerated products and glass bottles in to my boot. Asked where to leave the black baskets and they said to just leave them there. Pity the next car that drives into them as I left them where I was told. Over all a pretty useless and poor service. Never again.