Irwells Bistro in Bury

Been to bistro on a few occasions, but today was extremely disappointing, I know you may have to wait , but the way a member of staff conducted herself was not very welcoming, shouting through the line to people, when it was our turn to be seated , she didn't look back to us and just pointed to the table, the food was Luke warm and the floors and tables looked really dirty, not a pleasant experience, also the sinks in the ladies room could do with a clean

Service is absolutely terrible, you would have a better conversation with a wheelie bin. Miserable staff, no manners at all

The bistro provides delicous food. Shame its based in a well overpriced garden centre. Go for the food thats 5 stars but leave before you pay for overpriced cheap tat and crap. They are ripping you off. Trust me.

Not been here for ages, we had sandwiches and cakes, lovely and the staff were attentive. A lady next to us was complaining that there were no sandwiches on the menu (there were) and wasn’t happy with her choice even though she had eaten it! The staff dealt with it very professionally, I did try to say I didn’t like my cake after i’d eaten and could I have another 🤣

Super menu, yummy cakes, excellent food generally. Great place for a meet up for morning chat, coffee & cake. We weren't rushed at all, and ended up staying for lunch too.

Couldn’t order my usual salad as they ‘were too busy’. Was soooooo disappointed. Didn’t really fancy other options, everything seemed to be a version of a sandwich, Welsh rarebit, wraps, bagels, in the end opted for Angus beef burger (because that is what my husband chose). Came on brioche buns. Was ok. Chocolate eclair for dessert wasn’t recognisable choux pastry but a hard version. We’ve been coming here for YEARS but sadly no more

My wife and family called into Newbank yesterday. Whilst there, they decided to visit the bistro for lunch. The food and drinks were ordered. When the drinks arrived, one cup of coffee was missing, which can happen from time to time with a large order. My sister-in-law politely reported this to one assistant who replied that they would go and get it. Some time passed and it didn’t arrive. Still not an issue, my sister-in-law asked a second assistant. This particular specimen abruptly retorted that she didn’t order a coffee. Again, my sister-in-law advised her that she did and has paid for it. More time passed, and the coffee hadn’t arrived. Again, she asked about the coffee to a third server and said quite rightly, that the service wasn’t good on this occasion. The retort was ‘right ok thanks’. On asking about condiments , the reply was “well, they are over there and no none else has a problem finding them’. My sister-in-law has worked in hospitality for a number of year's. She found the decorum of the staff, rude, terse and insulting. We have been visiting Newbank for many years since the companies inception but this will now be our last time. Horrible and unprofessional staff that will ultimately drive customers away from the business.

Been coming here for years, lovely place, friendly staff and the food is always lovely. The tuna melt is my go to. Lovely to sit outside when nice weather.

Food is great here, veggy options are good.

Nice place to have a break for refreshments

I like the place , it's nice but the food is not as good as described, I ordered fish and chips and it was really greasy I couldn't finish my dish. I mean with these prices you will expect to receive at least a food that you enjoy not waste it :)

Busy friendly place with lots of choice, pleasing to appetites big and small

£4.50 for a cappuccino 🤬☕ Left and went elsewhere......

Very average, and obscenely expensive for the quality of food and drink you get. A ham and cheese toastie (on regular sandwich bread, not even cut in half) with a very standard side salad and tiny pot of coleslaw was £9. The ham was very low quality, fatty and gristly. Jacket potatoes were around the same price and fine but nothing special at all. Greasy spoon caf-quality food at about triple the price. Chips were really good to be fair, should have just got some chips each and not bothered with the rest! Drinks were also very subpar - Diet Coke was about 3 quid but was just a very small glass with a bit of ice, not even the volume of a can or bottle. The iced latte didn’t have any ice in it and was barely cold, which was very odd. Service was fine, neither here nor there. None of the desserts inside the cafe are labelled but most of the staff we asked didn’t know what they were. I think this place sets their prices so high because they know they have a captive audience from the garden centre. It’s a shame this cafe isn’t worth the price, as sitting outside amongst all the beautiful plants is lovely. It’s a great garden centre, but we’ll make plans to eat or drink somewhere else nearby next time.

Called in here today whilst out walking my dog. Had a sausage sandwich and tea. Lovely. The staff were extremely friendly even bringing water for the dog. Thank you.

My friend and I went to Irwells today for brunch with our children. Although the place was clean and the food was delicious, the service and the atmosphere was appalling. A member of staff seated us in an area that we can put our prams. We got asked politely by the first waitress to move the prams in closer if we could so we did. But 3 other members of staff, grabbed our prams in an angry manner and moved them out of the way, even though we moved them to the place where we got asked to. They also, kept tutting, and muttering under their breaths. We got rushed to order our food. When we were eating our food, cutlery got taken from our table from a waitress. We got made to feel like an inconvenience. Even though they have a menu for children, it's seems that they don't accommodate for children. My friend also got dirty looks from staff whilst breastfeeding her child discreetly. Overall, its a lovely clean place that's does delicious food at an affordable price. But for our first time eating there, unfortunately we didn't have a welcoming and positive experience.

A very poor visit. Staff were unfriendly and downright rude. Special of pate was not available although still on the board. Soup should have come with a “cob” but was just thick bread. When mentioned this to staff was told rudely that no one else has complained! Will not be returning.

Not been for a while due to family illness but very relaxed lunch

Food ok. Very busy so service a bit slow.

The steak pudding was excellent, hence two stars. The staff were rude and dismissive and also looked totally miserable. All the food comes with really joyless, tasteless poor quality chips, disappointing for the price point. Go to an actual restaurant unless you have the overwhelming need to eat near overpriced plants and boring garden furniture.

Nice cafe, brilliant on a warm day as lots of outdoor seating. Great cakes and nice food.

We had pulled beef muffins, chips and salad. The muffins were thin and broke easily. The pulled beef was tasteless and the beef muffin as a whole was dry. It didn't have anything in it apart from a small amount of onion and pulled beef. The salad was mainly salad leaves with a quarter of a small tomato, one slice of cucumber and a couple of slivers of onion. I personally like crisp chips, but others found them hard. The tables are far too close together and too small to sit 4 people comfortably. Really disappointed as it was supposed to be an early Mother's Day treat for my mother in law. I've been before and enjoyed the brie and cranberry, however I doubt I'll go again.

Great for drink and a cake or toasted teacake, but extremely limited menu for vegetarians, when we asked we weren't given any options for breakfasts.

Having been told how good this place is, I was looking forward to my first time eating here, unfortunately the reality didn't live up to expectations, the place was busy, always a good thing in my view, we were seated within 10 minutes of arriving, another plus, the menu looked great and I ordered cajun chicken burger with 2 fried onion rings, fries and coleslaw of the specials board, the food arrived around 15 minutes later, not bad for a busy kitchen I thought, however no the reality, the bun that the burger was served on although slightly toasted it was dry bordering on stale, the chicken meat in the burger was proper chicken but as for the cajun spice that didn't exist, and the coating was very oiley and disintegrated of the meat, onion rings had way to much batter, when you cut into it, it oozed oil like cutting a soaked sponge, the lettuce and tomato were limp and lifeless, on the upside the fries were passable and the coleslaw was good. Overall, I was left very disappointed with the meal, which kept coming back to me through the afternoon to remind me of my disappointment 😞

Lovely little place, staff are courteous and polite and food delicious and fresh.

Food was basic but I wasn't expecting much. Service was about on par with Karen's Diner except not in the fun way..

I cannot understand the negative posts because this little gem of a bistro is always busy. We have had to queue to get in but the staff are always lovely and friendly. They work so hard and I've never encountered a rude member of staff.

I went into Irwells with my friend, her baby and two dogs today. We walked in and walked straight back out due to the vile attitude of the old blonde lady. When we went in, no instruction was given to us, and we walked past two staff who didn’t acknowledge us, or tell us what was required from us. They then proceeded to tell us that we needed to go back to a table near the entrance. The cafe is small and cramped and considering we had a large pram, no attempt was made to give us any help. The dog (yes very wrongly) jumped up at a lady to greet her and the old blonde lady proceeded to humiliate us in front of the whole cafe telling us to, “get control over the dogs”. My friends works directly with dogs for a living, she has complete control over the dogs. But when we’re left on our own to reverse with NO help from staff, yes we can’t keep an eye on them at the same time. We told the dog instantly, we do not condone the behaviour. But we also would’ve appreciated a little more understanding. When we sat down, another member of staff proceeds to embarrass us further by telling me the pram can’t be there. But the previous rude lady told us to?? By that point we didn’t even want to be there and left. As we were doing so, she then sl*gs up off to another customer!!! Absolutely shocking customer service and attitude to two young women. Would absolutely not return to this cafe with diabolical service and zero compassion for their customers.

Visited today, soon walked out. Didn't eat the food so can't comment. We walked out due to the rude waitress who decided to try and humiliate me and my friend in front of customers. We went in with no instruction on where to go, walked past two waitresses with no information given to us, and got told to divert back, which was difficult to do in a cramped space, with a pram and two dogs. One of my dogs jumped up at a customer and the blonde, old looking waitress told me how inappropriate this is and to get my dogs under control, and that I shouldn't be in here if I can't control my dogs. Whilst I agree my dog shouldn't have jumped up, I had no help at all with the situation I was in, reversing out of a tiny space with my hands full, I could not help this situation. She spoke to me disgustingly and she should not be in the job she's in if she doesn't know how to speak to someone with respect. We then walked out the cafe and she proceeded to talk about us to a customer. Shocking to say the least.

Absolutely appalling experience. This was our first time visiting. Would never revisit. Waitress so rude and bullying. Insisted we ordered drinks before our food, which meant our drinks would be cold by the time our food arrived. When I complained a gentleman came over to see us, his attitude so rude and arrogant. Totally disgusting experience. Would not recommend.

I rang the Bistro in the morning of 27 October as I was unable to find an up to date menu online. The person I spoke to said that they didn’t have one, and started to say what they had. I said that I needed to see a menu because of food allergy’s, she said that she was too busy and didn’t have the time to speak to me! I was absolutely astounded at her rudeness, I WILL NOT UNDER ANY CIRCUMSTANCES BE VISITING THIS ESTABLISHMENT. Terrible.

We came here today to meet family for lunch and I was met with disgusting service. I tried to fit my pram through the door and was unable to do so, so I tried to open the other door next to it and noticed it wouldn’t open. In front of a large queue of customers and other staff, only what I assume to be ‘Dave’ owner or manager of this cafe walked towards me, never said anything, and wasn’t courteous, unlocked the door from the inside staring at me and giving me a cocky mouth expression as if to say I was stupid and should have known they lock it at the top from the inside. Dave didn’t like to be confronted, when I asked why he was being like this he quickly backed down and wasn’t so cocky then. I’ve read your other reviews on trip advisor and no wonder your staff are so rude if this is how an owner treats their customers. Having a small door open and the other one locked on the inside is not accessible for prams, wheelchair users, disabled members of the public etc.

Went to the garden centre today and decided to dine on site rather than going somewhere else after, what a mistake that was! We was served by a very rude, ignorant blonde girl who didn’t speak when placing drinks or food on the table. My child and my partners food was served and I had to wait another 10 minutes for mine to be served. No one asked how our food was or even bothered to offer us desserts. Won’t go back

We had a very excellent lunch her to celebrate on A Level Results Day. We had a table outside in the garden and the waitress quickly brough a high chair for our grandson and a parasol to keep him in the shade We enjoyed a variety of dishes all freshly cooked with a glass of wine and a special mini beans on toast was prepared for the little one A regular favourite of ours, reasonably priced, always a lovely experience with well cooked food and efficient friendly service

Ive been to Irwells.many times, the food is lovely with generous portion sizes. After visiting today I noticed quite significant price increases, particularly on soup, which seems to have jumped to £6.90 a bowl, other meals gave gone up by £1. Unfortunately for me, this will be the last time I visit Irwells, the prices are now beyond my budget.i had a pot of tea and left

The food , service were all excellent. The desert were on another level. Highly recommend . Connected to an excellent garden centre.1st class

Generally visit yearly with friends around Christmas time but made a visit yesterday for a change. We have always enjoyed it and never had any problems. The food has always been nice and staff have always been fine. We are foodies and like a moan but have never found anything to moan about so that says a lot. We usually go for lunch but have done breakfast a couple of times. We like that they have specials to choose from also. Not tried the cakes yet so can't comment on those -next on the list.

Best cheese pie in the business! Love this bistro.

Went for breakfast on a Sunday morning. There were 3 options! I had a sausage sandwich and my husband had a bacon sandwich. They were both awful. Had a funny taste. I think they are using very cheap ingredients. Won't be going there again.

We came today for cake and coffee…..what an absolute disgrace the service was! We were served by a sullen looking blonde girl who actually did herself no favours at all as she proved to be as rude and as she looked. To be fair the desserts were lovely and the coffees were great…but….the cordial for a child was £1.50 even though the menu said £1.25. Now we are not mean by any stretch BUT they (over) charged the same amount for a pint of cordial or 100ml which is what our 4 year old got. When we queried this at the till we were met with the rudest behaviour I have ever encountered. Not only was ‘sullen face’ childish and petulant but was downright rude to my 81 year old mother….I think in future she may be better suited with a place in a back room washing up and not customer facing! Paying customers deserve so much more! £25 for 3 drinks and 3 cakes is not a bargain..mind you the abuse was free! Owners/Managers….Look at your past dozen or so reviews…. maybe you need to review some of your employees attitudes!!!!!!

Most unfriendliest place we’ve been to. The miserable people and service never fails. We don’t bother going anymore, would rather spend my money elsewhere.

For a cafe on the side of garden centre this is a little delight .. great cake display. Whilst not overly expensive nor on the cheap side this little place gets very busy but if it's good cake and coffee you're after you're in for a treat. Make sure you save some room because the cake portions are huge!

This place is dire! We ordered two cappuccino which were actually just white coffee with no evidence of any frothy milk. I ordered a cheese, ham an tomato toastie. I was presented with two slices of cheese on toast. I sent it back and was represented with the same two slices of cheese on toast, with one piece placed on top of the other. I sent it back and said that this was appalling. They wanted £7.25 for what they had tried to serve as a bloomer toastie! Avoid this place!

The chicken was tasteless and just placed on top, croutons were pathetic little tiny hard ones, ridiculous a mount of lettuce and no Parmesan shavings. They need to Google how to make a great Caesar salad.

Told to stand at the side to avoid getting in the way of staff and then ignored for 10 minutes before walking out. They are lucky to get one star! You don’t have the choice of zero

We have been to newbank cafe many times over the years.always been happy with the food.today we thought we would have a full English breakfast. Although nicely cooked and hot we felt underwhelmed by the meal.toast not on a side plate just placed on top of meal.had to ask for butter.strange potato with sautéed onions.very dry would have liked some baked beans. definitely wouldn't have again.

Acoustics are awful. The place wasn't full but the noise level was ridiculous. We had to speak really loudly to hear each other and other customers had to do the same - hence the noise levels. Won't be going back

We had high expectations because of the quality of the garden centre but unfortunately the food wasn't up to the expected standard. However the restaurant itself was great with friendly staff

My sisters and I went here for early lunch, extremely busy, which is good for the business but not good for us. 2 of us had toasted teacakes and 1 toast, their take on toast isn't the same as mine. It was more warm bread...

Love coming here for spot of lunch after shopping!! Food is always perfect…and reasonably priced…however I’ve never had a visit where the waitress was just borderline rude,Almost like we was putting her out Our drinks were just dumped on the table,no customer service skills at...

Coffees were nice and food was ok, slightly expensive for what it is. Cakes looked amazing all though didn't have one myself. Had barely any staff so was stood waiting at the door for 15 minutes for a rude woman to push infront if me...

Had lunch here this week. Jacket potato with tuna melt. Good portions and tasty tuna melt. Potato not very warm or particularly fresh. What bothered me was how grubby the place was. I was quite surprised that it was in such a state. Certainly not...

I visited the bistro with my sister on Saturday afternoon for lunch, we had no complaints or problems with service, staff or quality of food. Everything was well served, staff were friendly ,welcoming and efficient. We had leek and potato soup with a chicken sandwich...

Was treating my husband to lunch for his birthday and was totally disappointed, The service wasn’t the best, One of the staff was quite rude, The food was cold, was offered a replacement, only my husbands was replaced mine was forgot about, Definitely won’t return...

My friend and myself decided to go back as we had a terrible service 2 years ago just as they were able to open after the 1st lockdown however we were so disappointed with the service today and the way we were treated as paying...

Irwell's Bistro is just up the road from where I live so we go often. We've been twice in the last few months and I forgot to write it up from last time so here's both. In March, my wife, her Mum and her two...

I can only say the service was very very poor, our food and drinks was almost thrown on the table, we all just looked at each other we just couldn't get a smile out of the staff, even when we paid not even a thank...

Phoned this restaurant to ask what time they stopped serving food a young girl said it was 4pm. We travelled to get there, stuck in traffic but arrived in the cafe at 3.15pm. We were about to sit down when a waitress came and asked...

We took our 80 year old mum today for her birthday lunch and what a lovely afternoon we had. The food was lovely, hot and fresh but it was the service that was exemplary. All of the ladies were very welcoming but ‘Sharon’ made our...

We live literally up the road so when we had no lunch in today and, as it's Sunday, we thought we'd treat ourselves. As always a very warm welcome, the girls who work there are super friendly. We ordered from the Specials Board. My wife...

Just been to Newbank in Bury, (We’d 15th December 2021) and decided to have some lunch whilst we were there and what a mistake that was!! They are still operating on a limited menu, which is fair enough , but what was on it wasn't...

Irwell's is a hidden gem, the food is always outstanding, fresh produce, friendly staff, it has a real cosy family vibe and something on the menu for everyone, I'm a chef and a Foodie and there's no better cafe or bistro in Bury, really under rated spot that I feel people don't recommend as they want to keep it for themselves (guilty) never had an experience less that 10/10 at irwells

My Mum and I had lunch here after visiting the garden centre. Whilst waiting for our food to arrive I noticed that the cabinets that house the cups, cutlery, teapots etc were think in grime and the floor area hadn’t seen a mop or brush...

Just nipped in for a quick bite to eat, coffee and some cake on Saturday afternoon. Food was great but unfortunately service has let you down. Appreciate staff are busy but I want good vibes and service with a smile. Don’t think this is a...

Really rubbish unfortunately. ‘All day breakfast’ should be called ‘been sat there all day breakfast’. For £9.99 I had high hopes, I expected something special, you know like Heinz beans and some butchers sausages, maybe an on the vine tomato with a bit of stick still on it. But no, this was honestly the worst breakfast i’v ever had. Hard eggs (been sat under a hot lamp an hour) tasted of old fat that’s been used loads, a barely touched the pan ‘Tesco value’ tomato, over cooked bacon, cheap pork sausage and cheap black pudding slice. And guess what…. No beans!!! Not even aldi beans, no beans what so ever! Weirdly, it came with a sort jacket potato that had been fried …. Odd but was actually the only nearly nice thing on there. Absolutely absurd prices for what they are dishing out. Unfortunately no one even came to ask the obligatory ’everything alright with your meal’. Wait staff not very on it either sadly. Won’t be going back, I’ll have some branston beans on toast at home instead!

I have visited Irwell's Bistro many times and been mostly satisfied with the food, however, on Tuesday 21st Sept a friend and I went for lunch and I ordered a sausage bloomer with salad (I think that is what it was described as on the...

Visited today with a friend today, we both wanted to order the Brie and cranberry on bloomer but noticed the bloomer on the next table was huge, too much bread for a sandwich. We asked our server who was very polite if we could have...

My husband and I couldn't drink the cappuccino, it was so bitter. I ordered a scone, it had a weird texture like sponge and tasteless. The jam that came with it tasted like a cheap brand and wasn't nice. My husband had the strawberry cheesecake, the biscuit base was very soggy and again tasteless. We hardly touched the food and coffee. Love the garden centre but won't be returning to the cafe. Very poor.

Visited today with family, service was good. Ordered fish and chips twice however the fish had blatantly been cut in half masquerading as a full fish. One half had very thick batter which lifted like a magic carpet only to uncover a genie of half...

Today i waited 25 minutes for someone to serve me. I didnt even get acknowledged so i left. Wont be going ever again. Think they need a course on customer service

Nice food and place, staff all nice and friendly apart from one middle aged dark haired women who was very unpleasant and rude ( assumed she was the manager) and barked 'are you sitting inside or out' at us, she was awful... and also saw her speaking to some of the young waitresses like they were something she had trodden in.. Shame as she really let's down what is a nice place to be....

Great bistro, good sized portions lovely food.

Glad it’s open again, as garden centre visit isn’t the same without calling into bistro. Had full English breakfast and wasn’t disappointed. Really good portion and quality ingredients. Couldn’t eat again that day. Staff lovely and friendly as usual

Excellent food and excellent and friendly staff. Food was amazing. Cheerful atmosphere. The staff can’t do enough for their customers.

1 out of 5 is too generous. Having waited at an uncleared table for 20 plus minutes, I was eventually asked if I wished to order but, as it was then 4:00 pm, there was no food available. Because I sat at an uncleared table...

We ordered cheese and onion pie and chips with salad. The small portion of salad was great. I have never seen pastry like that offered to us it was thin but soaking in fat so much so that it didn't even look like a pie....

This was our second visit in a couple of months . The first was 5/5. However yesterday was merely a 2. Bacon sandwiches on brown bloomer were awful. Bread cut like door wedge, looked torn rather than cut, bread tasted on stale side and lacked...

Visited today with my sister. Was disappointed there was no quiche as it’s the best ever. I have a roast beef baguette and was lovely. Sisters steak burger was also excellent. The service was good. We watched as they cleaned the tables and chairs a...

Excellent food, very accommodating, latte good, quiche , salad jacket potato lovely and lots of it, sea food tagliatelle really good, black pudding little bit dry but lots of it would definitely go again

Fantastic garden centre (both for quality and price of plants) but let down by the cafe. I had a filter coffee, which quite bitter, but 'ok'. My wife had a cappuccino, which was disgusting. She asked for Syrup to mask the taste but this didn't...

Regular visitor to this busy bistro. Service is always friendly even when staff are busy, great choice of tasty dishes, cater well for my young daughter and good value. Looking forward to my next visit.

Called to see if I could order and pick up when it was done was shut down and told "were too busy" and when I went to ask if I could come in and order she ignored and put the phone down could be a...

We visited the bistro for lunch and booked a table for 11:30am, we waited 15 minutes and then asked a waitress if we could take our order. We were told to “wait a minute”. When our food arrived it was vet disappointing- over cooked salmon...

Very friendly staff. Good food. Nice grounds to sit.

Terrible place, felt very unsafe, no social distance between tables I was sat at the back and it was crammed with tables I was not even 1 meter from the table next to me, no disposable menus when I mentioned this was told the menus were wiped as laminated but watched how a table was cleaned and never saw the menu cleaned, the staff are not wearing face covering like in other restaurants I have been, no gloves were worn by the staff when cleaning tables like I have seen in other places, was left waiting at the till to pay for ages, a disgrace of a place, have reported it as this place is waiting for a corona outbreak won’t be coming again

Always a relaxed atmosphere, friendly staff who can't do enough for you. Reasonable prices... lovely place...

This place is wonderful. They are currently following government guidelines due to covid. It hasn't spoilt our visits in any way... The staff are amazing, helpful and friendly and they cant help you enough. The cafe itself is relaxed and a lovely place to be in. The menu is excellent... We have never had a bad meal and we go weekly before covid... and cake... dont forget to try the vast range of cakes, Red Velvets a must! Coffee is delicious too... hazelnut syrups one to try in your latte... its so good we visit weekly.. highest of high fives for Irwells

Visited today for lunch at the bistro, and the food is exactly the same as pre corona, it was as fabulous as ever. The staff have adapted well to the current restrictions, and have still managed to maintain Irwells’ infamous charm!

Hidden gem, huge portions, beautiful staff, amazing music... What a place... Its gets very busy and is a small place, recommended to reserve a table to avoid disappointment

I have to be their most regular customer so who better placed to comment? The waitresses are so good to me I consider them my friends. Enough said. Ian Peter Hood

Awful. Had the supposed vegetarian quiche with coleslaw. Scrambled egg in a case with boiled potatoes. No other veg in sight. Completely bland and tasteless. Coleslaw watered down, can only be described as shredded cabbage and carrot in water. Been here many times over the years. Really going downhill. The place was also really dirty and mega slippy floor with condensation. What a disappointment.

After shopping in Newbank Garden Centre which was extremely busy we decided to try and get a coffee in the Bistro and were very surprised to find it was nearly empty. We ordered an Americano coffee and a latte accompanied by 2 slices of custard tart.Now we know why the bistro was empty. It has to be the worst coffee we have ever tasted. I mean how can anyone ruin a latte, it tasted like filter coffee with extra milk - gross. The custard had to be tasted to be believed. Not only was the top plastered in nutmeg but we can only presume they had put nutmeg in the pastry. It was brown and soggy and tasted dreadful. We neither finished the coffee or the cake and we will not be returning to the cafe.

So today me and my family when for a nice breakfast before a long drive and I order a tea cake it came cold and it was tough and then with the all day breakfast the toast was cold it was like eating tissue not impressed normally like this place.

First time here for breakfast and we were first in at 930am !We ordered a full English each and a pot of tea I requested no black pudding and tomato and I had beans instead My husband wanted it as it was and it had no black pudding on it ??We didn’t like the sausages as they tasted like really cheap frozen ones and we didn’t like the potato which was like a nearly burnt fat potato wedgeThe eggs were really nice Got 2 pieces of toast with it Wouldn’t order that again as at £9.95 but steep for what you had as not like it is all farm produce They had some awesome looking cakes in the cabinet and the staff were lovely

Calling to book a table- the phone is constantly being picked up and then put down again. Disgraceful.

The most dirtiest toilets ever. I was honestly shocked.

Have eaten at irwells on a number of occasions but this last visit has been a real disappointments. I ordered the home made cheese and onion pie and my lunch companion ordered the scampi. When the meals came it looked like the pie had been warmed up n the microwave the crust was hard and the cheese melted and hard around edges. My companions breaded scampi wasn’t as crisp as it should have been all in all a disappointing visit.

Arrived with a party of three and were immediately seated and our order was taken. The food arrived quickly and was hot and tasty and enjoyed by the whole party. We ordered cake and dessert and they were as good as they looked needless to say everyone was eaten. Very tasty, good sized portions and good price with attentive staff which made an enjoyable experience.... will definitely go again soon!

we frequent here a few times a week working locally and due to their lunch menu being for the larger eater they accommodate us as regulars with smaller portions ... brilliant service and even save us scones when they appear with just currants as i dont do cherries !!!

Had jacket potato with prawns and salad the sales tasted of and the potato was not cooked properly and had a funny taste just eat the prawns nice prawns will not be going back there again not waisting my money