Park Life Cafe at The Moors Centre in Scarborough

The food is ok - coffee was good but all quite pricy. The worst thing however was the manager of this establishment decided to use the public cafe area as his personal office space and was talking loudly while on a laptop 'Zoom' call for the whole time we were in there. Forgive me but I really don't want to know about your staffs shift-rotas and logistical supply issues. Go out the back and don't bother your (over) paying customers.

We visited Saturday lunchtime, a belated birthday treat for my Dad. Due to mobility problems, Dad now uses a wheelchair. The young guy, in the cafe today, sorry, I didn't get his name, couldn't have been more welcoming and helpful, particularly regarding seating, etc. The service was superb. 15/10 customer service! We had chunky, wholemeal toasties with homemade coleslaw, hot drinks and then delicious Cornish vanilla ice cream. We were there a while and didn't feel rushed at all. Thank you for making our experience all the more enjoyable!

worst place ever. staff are so RUDE. wouldn’t recommend to anyone. Would rather eat something from the bin than this place!

Visited on a very hot & sunny and therefore very busy day at the end of July. This is a lovely location and the cafe has a captive audience as there is nothing else in the area. Whilst waiting in long queues (hot day so to be expected) I witness what appeared to be the manager snapping at the girls saying "were just a small cafe were not feeding the Titanic" after putting through several orders to the kitchen. He then also told another girl who said the freezer wasnt working and the ice cream was sloppy to just get on with it an scoop from the bottom. That was enough to put us off buying an ice cream. The man who appeared to be the manger / supervisor was just rude to his staff (who were doing their best) and rude to customers.

My partner has convinced me to get tripadvisor to write a review. Came here on the 9th August 2024 with my Partner, Children and some friends. Well what can I say...... our experience was so lovely. All the staff so friendly. There was 3 lovely girls working behind the counter, all so polite and nice to us, there was also a man there who wasn't in a uniform so maybe he is a manager who was equally nice to all, i kept seeing another young girl popping in and out of the kitchen with food so maybe the cook. She was going to all customers and asking if everything was ok which is nice to see. The food we had was so tasty, we had burgers, toasties and a few kids meals. We came back a while later and got ice cream and cake, again so tasty the Brownie and Flapjack were so lovely. We will definitely be back and will recommend to other family and friends 5 stars to all staff on this warm busy day

When this first opened prior to COVID it had a fairly extensive menu and served great food. The staff were very good. Unfortunately when it reopened after the pandemic everything had changed. It's now very unwelcoming as if they'd rather you weren't there, and the food is quite poor, especially for the price. This could be a fantastic place if the franchise was given to someone with a little passion and imagination and the desire to offer a great service.

The place its self is lovely to visit however our cafe experience was not great. The staff working there are all very young (which in itself is fine) however the older man who seemed to be the manager was very rude and spoke to the young girls terribly. It was a hot day and the cafe was busy and the girls were very clearly feeling pressured and flustered. This man made several patronising and mean comments to the staff in front of guests. The girl who served us got an order wrong twice and her attitude was poor, however I do think this is due to feeling pressured from the older man breathing down her neck. She did come out and apologise afterwards. The ‘manager’ kept telling us to take the food for free because the young girl was getting bombarded. All we were trying to work out was what we had paid for and what still needed to be paid and at no point did our attitude towards the staff warrant such an argumentative and rude response. The food itself wasn’t great and very expensive for what it was. The fridge where the drinks and sandwiches were kept clearly wasn’t working and the ice cream was also melting in the freezer to which the manager told one of the young girls ‘dig it from the bottom and stop making a fuss’, not a great ethic when they’re charging £2.50 for a melted ice lolly. Overall not a good experience on what was a lovely day.

On the last day of our holiday we visited the moors centre. We were greeted with friendly smiles and a warm welcoming. We ordered toasties and burgers, all so tasty and delicious, the salad on the side of the toasties was different from what you normally get in a cafe - it was a nice change and so tasty. Just before we left we got cakes a they were also delicious. 5 starts to all the staff involved on this hot busy day

Me and the wife called in for a breakfast on a rainy day we where greated by two lovely hostesses who where very polite and patient with us. We ordered the full English witch was perfect the sausage was to die for and mushrooms where cooked to perfection a lovely runny yoke egg to. Our drink of choice was a hot chocolate the young barista who made this delicious drink of perfection clearly has skills, drinking this beverage gave me flash backs to my youth on winter days sitting at my grans sipping her hot chocolate who had until that point made my favourite hot chocolate. We then partook in a delicious home made scones these where pure perfection and made what was an already fantastic experience turn into a supper experience. So service 10/10 food 10/10 drink 11/10 environment 10/10 not only would I recommend I will be actively making plans to go to Damby more often for this experience.

I often call in for a latte when out walking my dog, I am always greeted with a cheerful smile and friendly chat while she makes me a latte to take on my walk.

Visited the moor centre on tuesday the 21st of may2024.The 3 young girls who were working were kind,helpful and polite and chatty to all the other customers. they went out their way to make us feel welcome and i would definitely recommend this cafe to anyone.Great coffee and great staff. We ordered a cheese and a fruit scone and both were delicious! Will definitely be back!🙂

A nice cafe with friendly staff I had a nice latte from a lovely young lady Tiffany also had good selection of desserts next time will will try there food

Excellent staff who went out of there way to help, they were cl9sing but made sure we had hit drinks and food for two adults and a young child. Friendly accommodating and helpful!

Three drinks presented on a dirty tray and one in a dirty glass mug. The girl serving said the tray was not dirty, in spite of the crumbs present, and that she'd wiped the glass mug already. The male staff member didn't seem to understand that my request for one side order of hot milk and one for cold milk required them to be in separate containers, not a single jug of luke warm milk!

Lovely seating area outside on a warm sunny day. Unfortunately the staff didn’t seem as though they wanted to be there. I was sat outside and the member of staff who brought my tea cake out, didn’t bring it with a knife nor did he mention where the cutlery might be or offer to get it. There was no interaction at all.

Lovey day out with the family we all had tea and cakes they where very nice all staff where very welcoming thank u Danby loge for the day out and I must say it was lovely tow see home made cakes and not bought in stuff

Bread bun for the sausage sandwich was big but very poor quality. The ham in the toastie was a slab of tinned stuff: too thick to cut or bite; it had to be left. There was a lovely cafe in the Moors Centre a few years ago, why did the Park Authority change it ?

Good range of menu options, reasonably priced. Staff helpful and friendly. Toasted sandwiches were good, drinks ok also. Next to the Danby Lodge centre - which is great for children- but run separately.

Couldn't really call this a cafe anymore. no sandwiches, hardly any cakes on display and we were told we could only pay in cash! Even though when we have visited before they have offered a card payment system. What's going on we thought this was run by the North Yorkshire Moors.

Had coffee and mince pies, absolutely delicious, the staff were friendly, polite and welcoming will definately be recommending to friends and family xx

Really poor cafe, we popped over for a quick drink to treat ourselves, nothing in stock apart from a very flat lemonade that had been stood out all day - and over £10 for 2 soft drinks! Very rude staff that couldn't care less. So many better cafes you could go to with lovely local produce. This is an embarrassing representation of the local area - such a shame!!

After many visits to this delightful cafe I thought it was time I left a review. Really enjoy my weekly visits for a coffee and break in the middle of my dog walk. Being served today by Tiff and Luke was a pleasure as usual, and it is always nice to have a chat with young and motivated staff, my dog is also very happy when they give him his treat.

Went there today with our grandson , service was excellent nothing was too much trouble the staff were very polite a special mention to Joe who was very helpful when we needed to heat the baby’s food will certainly be coming back again

We had been before (pre covid)and it had been ok. Today was different. 3 cans of Coke Zero where the only soft drinks other than water(we did have our own). Nothing suitable for children. We asked for chips to go with the sandwiches and we’re...

Called in for lunch with my wife and children. Posters stating they are short staffed and to be kind. But the youngsters behind the counter were amazing. Really held it together and no wait for drinks. Slight wait for food , but only to be...

Service without smiles! Too expensive generally. Children’s meal of hot dog poor size. 2 sausages needed would suggest. Ice cream and lollipop for 2 children £6.85!!!! This included 2 scoops of vanilla @ £4.85 and fab lollipop at £2.10

We had the most delicious pepperoni cheese and chilli jam toastie with a side of interesting and equally delicious salad ( endame beans and bulgar wheat with carrots and cabbage in a tasty dressing) Staff friendly and welcoming and dogs welcomed too….both inside as well...

Turned up for breakfast only to be informed they were to busy due to othe commitments to provide breakfast. Begrudgingly they made me a pathetic Sausages sandwich I paid over the odds for

My wife and I visited the Park Life Cafe at the Moors Centre for the first time while we are on holiday on the Yorkshire Moors. There were two young girls working on their own and nothing was too much trouble for them. The food...

maybe they were having an off day but service was rude and food not great - it lets down an otherwise lovely experience at this visitor centre.

I was out for the day with a friend and we had a coffee stop here. I had a very nice cheese scone, plenty of butter supplied. My friend had tomato and red pepper soup, which she enjoyed. The cafe is clean and staff welcoming....

Sadly a very poor experience. We were testing a cycle route for bringing friends and there aren’t other cafes en route. We were given Luke warm water in a pot and two tea bags instead of a hot, mashed pot of tea, girl serving was...

As a Coeliac it was both lovely and unusual to be welcomed by a poster advertising homemade soup and GF bread option - how could I resist- it was a generous portion and was simply delicious! Many menus fail to indicate allergy awareness and options...

We enjoyed a day in the area at the end of August and visited the Park Life Cafe. Very pleasant staff, prompt service and good food. We enjoyed lovely Cumbria sausage sandwiches, a nice mango and lime smoothie, Yorkshire tea and some very nice cakes....

Nice little cafe - dogs welcome so stopped here for lunch. Friendly staff. Sell jacket potatoes, sandwiches etc I had a toasted sandwich which the menu said came with salad. Don’t expect a lot of salad though because my photo shows the total amount of...

Have been going to the Danby Moors Centre now for many years and always enjoyed the café. The menu was varied and served delicious food, well cooked and presented. Choices always unusual from the normal cafe offerings. Not any more. Boring menu and nothing to...

I would like to praise the staff for excellent service when my husband and I visited Park Life cafe Danby Moors Centre this morning, especially Eve who went the extra mile to satisfy our needs, her friendly attitude has to be commended, both the coffee...

I visited the moor centre cafe on Sunday 5th June with my family. There was two young teenagers, a young girl and a young lad, behind the counter ‘play fighting’ with each other and being silly and unprofessional. There was another member of staff, not...

We went round the Moors Centre today and had planned lunch in the cafe. We have previously taken picnics and wished we had this time. The service was terrible, staff rude and food was poor. The views outside are beautiful and there are lots of...

Beautiful cafe, lovely and clean. Greeted with a friendly welcome. One lady working on her own, carried out amazing service and food.

I recently visited the Cafe at the moors centre... food is above average, staff are above average.....there was one staff member ..... the young lady with long dark hair....I assume , she may a manager there, she seemed to be in complete control of everything...

I recently came here with my young family. I was impressed at the child friendly options for what I would call a fairly limited menu. The food itself was good and not badly priced at all. There was a nice selection of home baked cakes/tray...

Coming here since more than 30 years the quality of the tearoom (once a remarkable place) has now reached the bottom of the trash bin! Ugly plastic bins mark its entrance, the bacon sandwich leaves you speechless how low quality of food can sink in...

The staff we encountered yesterday were really helpful, friendly and cheerful. However, what is the position regarding mask wearing? One had a mask under her chin, one pulled his t-shirt over his face when leaving the counter and one did neither.

The park life cafe is in a lovely setting. The coffee is fantastic and the choice of cakes is brilliant. Staff are friendly and helpful. Highly recommended!

Having visited the exhibition at the Inspired by Gallery, we were pleased to be able to have a snack meal in the Park Life Cafe; sausage sandwich and crushed avocado on toast. Both very tasty. Followed by a very lemony lemon drizzle cake and millionaires...

We have visited in the past and were very pleased with the new layout and menu at this cafe. The staff were well trained in Covid safety and extremely polite iand helpful in their service and attitude. Well done!

Clean and neat and tidy cafe, good food in a nice location. Good range to chose from and home made stuff.

A lovely little cafe, there isn't a huge choice but what we had was really tasty and excellent value for money. The staff behind the counter were really friendly and welcoming. We will definitely be coming back.

My friend and I visited the moors centre cafe today as we haven't visited since it was taken over by the new owners. Upon arrival we were greated by very polite staff behind the counter, we ordered our food and drinks, drinks collected from the...

I visited Park Life Cafe On Thursday 3rd Sept. with my wife. We have been regular visitors to The Woolly Sheep for the last 7/8 years and we decided the try Park Life cafe for the first time. We normally have a great experience when...

Our food was not properly cooked and one meal was nothing like the description. The staff were abrupt and unfriendly.

We visited with the family, and having heard the cafe had been taken over by new management we were keen to give it a try. What a bad choice! The crushed avocado on sour dough sounded delicious, but consisted of a dry piece of ordinary...

Visited the cafe with a friend at the Moors Centre at Danby on 12th August 2020. There was a board outside with the main menu so we could read that outside whilst queuing (due to Covid). It would be nice if there was also a...

We went to Danby And decided to try the cafe for the food we ordered and received it’s probably not worth the money Kids pizza was poor value for money and looked so uninteresting The adult toasted panini need better presentation and could do with...

ordered coffees and ice creams. Staff very impatient wanting me to collect and pay for coffee while I was choosing and ordering ice creams. Felt I was being rushed although there was no queue behind me. Think I'll take a flask and picnic next time...