Park Lane Wine Deli & Eatery in Cheshire East

I can concur with other reviewers comments regarding the poor customer service. I did not physically enter the shop, but having visited it a few years ago, and having a sister and her family living close by, I though it would be a great idea to buy a gift voucher from the shop for my sister's Christmas present. Using Messenger, I finally got a response saying they would be happy to help me with a voucher and even suggested how that could be accomplished. 10 days later, and multiple ignored messages from me, I gave up. I was completely ignored and I KNOW that they had read my messages. Seems like this shop can afford to turn its back on an easy £100 sale.

A beautiful little deli shop hidden away definitely a must try

New owners always loved this place amazing food and drink fabulous service

A wonderful dining experience, the food and drink was excellent quality and tasted amazing. Will be sure to visit again.

Didn't eat here although we have in the past a long time ago. We went to buy some special presents for a family visit. A lovely bottle of beer in a resealable bottle which our son-in-law thoroughly enjoyed and truffles for our daughter for her next culinary experience. Helpful and polite service and we hope to eat there very soon.

An amazing place to shop with lots of delicious food to buy.

Family run deli and eatery, very welcoming friendly, lovely atmosphere, lovely food

Only came to grab a bottle as a gift quite an amazing shop that warrants further investigation I think will certainly return again

Fabulous selection of food and drinks. Great ideas for Christmas presents! Definitely recommend a visit and challenge you to come out empty handed! Lovely food in the restaurant as always.

What a wonderful discovery this is! It feels as if one has stepped into an authentic Italian shop, with an impressive array of high-quality products and delicious food offerings. I shall certainly make a return visit in the near future.

Came for lunch. Some of the best food I've had. Had moussaka and tried the falafel and both were stunning. Wide range of foods available to buy aswell.

I have driven past this establishment a number of times and seen that it stocks a decent variety of whisky and is much closer to home than other whisky shops. I finally decided to pop in the other day and see how the shop's selection fared compared to my usual whisky merchants in Knutsford and Chester (both excellent with brilliant customer service). I saw a product I was interested in purchasing, however, when I asked what the price wad (there was no label and no shelf price) the owner informed me that there was no set price and may be over £100- it would depend! He also asked me if I was purchasing the whisky to collect or drink (with much respect, I feel this is none of his business, although I will say I purchase whisky to drink and enjoy...). The owner seemed uninterested in making a sale and after giving these blunt remarks he wandered off to the back of the shop never to be seen again. This experience left me very perplexed and disappointed. I understand whisky prices can fluctuate due to supply/demand etc. but I would suggest it is the owner's responsibility to be aware of such price fluctuations and price his stock accordingly and competitively. In my previous experiences in similar establishments good customer service is one of the key drivers of sales - a positive, friendly and knowledgeable whisky merchant who gives sage advice and doesn't come across as wanting to rip the customer off will always be more successful and this was sorely lacking on this occasion. On this experience, all I can say is I won't be visiting this store again in future and will stick with the far better service in other stores. This review does not include the deli/restaurant - perhaps the owner may be providing a better experience to customers in this part of the business but I can only comment on my experience.

Beautful deli with a huge selection of interesting and beautifully presented foods and drinks. The owner was so Friendly and made me feel so welcome. I bought a selection of dips, falafel, meatballs, hummous etc. everything was sooo delicious! Highly recommended. Will definitely be back.

Very disappointed. The deli itself is a treasure trove of products. I was looking for something in particular on my first visit and the owner was helpful. I purchased a good bottle of whisky on his recommendation. On the second visit, we were browsing and the owner seemed distracted. He wasn’t very friendly so we purchased and left. The third visit was our last. I was looking for a particular spirit which he gruffly said he didn’t stock and I should get it on the internet. That was the total of the interaction as he walked away. Therefore, we won’t be troubling him again.

The food is lovely and shopping is a wonderful experience, especially when you get a glass of wine or espresso while you're shopping!❤️

You only have to walk through the door to fall in love with the place. We stayed in for food this time aswell and it was delicious and the service was brilliant. A very intimate little place and we loved it for valentines day. I've been coming to this place since I was a young boy as I collected a bagel on my way to school and over 20 years later I'm still coming back, I would jiggly recommend popping in

What an absolute gem. One of the best delis I have ever seen with a fabulous stock range, great food and coffee and lovely staff. A must visit place.

Great place...a definite must see

What a lovely experience this was...small bistro style set up, fantastic freshly prepared food which was so delicious. Wine chosen for us by the host was lovely. The shop has so many different and unusual goods in it, you could end up spending a fortune! Definitely worth a visit.

Great place shame the super food was cheaper for local people

Love this Deli, such a nice shop to go and buy interesting Mediterranean style foods. Wine, every Whisky you can think of. Plus you can eat here. Love it 😍

Great service and tasty food. Shop is also excellent.

Delightful surprise- loved the food, very friendly and helpful service. And looking round the shop afterwards was amazing, hard to stop buying food and drink. Would love to return.

Love this place, we have been going for about 15 years never fails to disappoint.

Love this place. It has everything in that I like, and if there isn't something you can't see, the staff is happy making it up for you.

Returning after over a decade, I was really excited to visit. The food was very good. However, there was no effort made to be polite or offer any service.

This place is an absolute hidden gem - fantastic food, service and surroundings. Just wish there was more time to check out the deli part too - it looked amazing !!!

Very good coffee and excellent croissant...

If you want to try something different, it is the place for you. Fantastic choice and delicious food.

Fantastic deli and the owner is super friendly. Delighted to have found such a charming spot!

Friendly and stocked to bursting with great European food: baklava, canoli, tiramisu to name but 3. Great pre-made meals ( ox cheek, tagine, moussaka). Without even mentioning the Scotch...

Why oh why has it taken me so many years to actually come in? Wonderful selection of food from round the world, the coffee beans are amazing, turkish delight was delicious, girl friend loved the olives and the blackberrt cheesecake was to die for! Thank you both!

Great little deli, plenty of tapas style foods to buy. Good wine selection. A very helpful ,charming owner. He even gave my partner a coffee and Turkish delight while she shopped. Well worth a visit if in the area.

Visited for the first time yesterday. Delicious food and wonderful customer service. I’ll be heading back asap

The food, the drinks, the desserts 😋 are all great, all served by lovely staff! Dine in or take away options available The only downside is the bread runs out, but that's because it's made fresh ( the smell from there is to die for in the morning), which is just the best!

We were looking for somewhere to eat in the area and expected to find a nice pub of which there are several. However, we read the menu and reviews of Park Lane with some surprise - Armenian restaurant! - booked and turned up. Fabulous, gourmet, freshly home cooked food, not too many items on the menu but nicely balanced. Our chosen dishes were beautifully presented, perfectly seasoned and delicious. Service was just right. I asked for a small glass of white house wine as I was driving and was given half a bottle to help myself from for the same price as a small glass! Next time, I’m not driving!

Absolutely lovely little shop. Food and drink products available are amazingly delicious. Small seating area inside to eat/drink at. Some products are made there fresh as well and it honestly reflects in the taste. Packaged up lovely so make great gifts or just a lovely treat for yourself. Good range to choose from. It is abit expensive but worth every penny. Support local small businesses.

What a fantastic place. The food was delicious - I enjoyed a fantastic meal with friends. The deli was an Aladdin's cave of all sorts of wonderful things. Good service too. So I will definitely head back for another meal there.

Excellent service and a superb range of food and drink.

Amazing deli & even better hospitality!

Exquisite deli and gift shop with a truly excellent selection of foods. Vast array of wines and spirits for all tastes. We bought a delicious butterscotch rum for our son. So good! Simply the best service too - so friendly and happy to chat.

Fantastic place to browse round so many lovely things.The owners are super friendly.A real find.

It’s lovely here - great food and priced well really enjoy it

Surprising and fabulous find while waiting for RAC to rescue us. Very grateful to have broken down just outside this remarkable deli. Had a “light” lunch and glass of wine and shopped loaned of goodies in the deli.

If your looking for something a little different then this is the place to go. After visiting for the first time last week I will definitely be going back. The patè is the best I've tasted in a long time

I delivered there twice last week. Very nice people. I've never seen so much stock inside such a small premises!

This is the first time going to the deli although Iv lived in Sandbach nearly a year, It was a great experience, large portions and the platter starter of meats was more than enough for 2 , good wine selection reasonbly priced and the mains were delicious, hadnt much of a clue about armenian food but the dishes were deliicious again large portions. It was a quiet night but al the food was cooked fresh, I will defvitely be going back and taking the family, its a treasure of a place.

Nice atmosphere , well designed, good service and great food. Recommend to anyone to visit :)

Wonderful Deli. An alladins cave of tempting and interesting treats. The owner is helpful and friendly so fabulous service. I noticed that they also have a small bistro too which I hope to try very soon. I highly recommend this place.

What a lovely shop and great service

Great food & ingredients. Very friendly staff

A great selection of all things deli, with varieties from many countries and many of their own creations. Great hospitality from the staff as well!

Lots of lovely wines and food to choose from and I had a beautiful meal. Service was great once seated, but I did wander around the shop for a while looking for someone to help me and had to ask for a menu once seated. The beautiful food was worth the wait.

Such a wonderful place. Great prepared food, and ingredients. Very friendly staff

We had booked a table for dinner for 4 people. On arrival the owner gave us a friendly greeting and after showing us to the table invited us to choose wine from the selection in the shop. The food was excellent, we were not rushed and service was very good.

We have visited Park Lane Deli for years whenever in Cheshire. We ALWAYS go there, even if short on time. The owner and his family could not be more helpful. The variety of food he offers is exceptional and the range of wine and spirits is phenomenal. Tasting samples are always offered if you are unsure. We were late leaving Sandbach to drive to Lincoln, but had to fill a basket. I had to turn down a glass of wine as I had to drive. The free coffee or fresh juice every time we visit is a great welcome. This beautiful little deli is the best I have known in over 40 years. Brilliant!

Popped in for a Tuscan sausage, walked out with half the Mediterranean... What a wonderful, friendly & knowledge little eatery to stock up on some truly fantastic products.. I almost wish places like this were a secret but you must try this...

Some weird and wonderful stuff in here

Full of interesting italian foods and drinks Gift ideas and a delicious This is also a small restaurant

Excellent service and choice of Mediterranean foods.

Had an amazing lunch. Friendly service. Felt very safe and comfortable.

Fed up with the usual pub fare or Indian/Chinese we decided to try this lovely little restaurant. The meal and service were faultless. To start we shared kibbeh and baba ghanoush both of which were sublime and followed with beautiful oxtail and rabbit dishes. The portions were so generous we were unable to finish and the leftovers were packaged to take home. Puddings defeated us but we took home some baklava to enjoy the following day. The food and particularly the wine were all competitively priced and we are already planning our next visit.

Always has a great selection of deli foods and high quality wines and spirits. Also have great cakes and all sorts of high quality delicatessen.

Excellent shop.Great stock and prices.Would use more often if lived in the area .

This deli shop sells delicious foods of high quality. I love their chilled ready made dinners & salads which they make on site. Lots of nice options for vegetarians - I've tried many chickpea, bean, cheese dishes which have all been amazing. They also make heavenly desserts like cheesecake & baklava. You can get pastries, bread, wine, whisky & luxury items to gift. The shop owners are very nice too so I always feel good after shopping here! (I hope the restaurant can open again soon post covid.)

The food is amazing, great selection and quality. Really friendly owners.

Good selection of take out meals. Many samples of whiskeys

I wanted a lovely bottle of whiskey for a friend and they helped me select a bottle, gift wrapped it and had it ready for the recipient, five stars for selection, explanations about blends and final choice along with the service! very patient :()

Amazing choice of whiskeys ....helpful knowledgeable too Lovely deli food also

Great shop and very helpful and friendly staff

Great range of unique products. Little cafe area. Super, helpful service. Gift wrap and small gift to boot. Definitely recommend.

Very friendly staff and gorgeous selection of deli food and drinks. Not cheap, but quality stuff.

Great selection of wines and deli

I have shopped here for over 20 years. The patisseries are to die for. They have a good selection of interesting exotic lovely delicious mouth watering food. They sell a lovely mixture of things. If you are travelling on the M6 J17 it is a quick pit stop and better than the motorway services to get a few things for the journey. Also come to Sandbach the town is lovely and pick up a picnic at Park Lane deli.

Lovely shop so many nice things to buy and staff very friendly and helpful

Incredible selection of otherwise hard to find foods, including lots made by the owners using traditional Armenian & Persian recipes. Never had anything from here that wasn't super tasty! There is even a smart seated area for enjoying a meal in store. One of the gems of Sandbach.

Amazing range of stock including wine, beer and malt whisky. Loads of excellent food to purchase including wonderful cakes. They also have a restaurant. Oh, and they do superb coffee.

Huge choice of wines and unique food not easily found elsewhere

Wonderful place with amazing produce and such a warm welcome

An Aladdin's cave, beautiful food and wine.

A great deli, with a spread of foods from across the continent. You won't find these things anywhere else in town. Has ~ 12 covers for evening meals, with the star being any bottle from the shop at retail price plus a small amount for corkage!

We love this deli with its great food and original gifts. Every corner is crammed with wonderful sights and smells. Wonderful to be given a coffee whilst you browse; a real gem.

The food is wonderful, the portions generous, and for what you are getting, the prices are negligible. I dont hesitate to recomend it to anyone.

An Aladdin's cave of unusual food & drink, a wonderful place for foodies, spirit selection amazing.

Great food to take away try something different each time I go

Lovely amazing place. Had coffee which came with gorgeous biscuit. Take home some of their pastries. Unique place.

Double expresso was lovely and some yummy olives 😊

Lovely shop and staff good food also

Visited for a gin night some months ago Really good Gin tasting with nibbles We did have to ask for more bead to soak up the alcohol Good atmosphere and lots of info about the gins

Friendly atmosphere. Delicious different food made fresh on site. Excellent for high quality food and alcohol hamper gifts for loved ones and clients. Highly recommended for a visit

We called last night without a booking and was greeted in a friendly and welcoming way to a table in a small restaurant area. Other customers soon followed making a pleasant atmosphere. We ordered barrata as a starter which was a lovely creamy cheese with a beautiful herby pesto and basil base. We then had the ox cheek and Goris. The ox cheek was delicious and melting in the mouth with a rich sauce and creamy mash and spinach. The Goris was so tasty and the pasta drenched in a beautiful savoury sauce. The pork hock meat was superb. There was a nice range of drinks to accompany the meal. We were too full for a pudding but there was a lovely selection. We followed this meal with a wander around the deli and bought some lovely produce including some cannolli ( a sweet pudding) to take home and enjoy later. We will certainly go again as I want to try so much more off the menu and can highly recommend the Parklane Deli.

Nice selection of wines and whisky's. Continental food.

Nice place to stop. Good food and excellent foods to choose and...... Turkish Delight

By far the best coffee in sandbach and the lovely owners always give u a cake or something little to go with ur coffee free of charge lovely people

Fantastic Selection of Italian & Deli food !

Revisited this wonderful deli yesterday for the first time in 14 years. It is still filled to the brim with amazing food, staffed by charming, delightful, passionate people, and all beautifully presented. Worth a long journey.

Food was fabulous. Lots of choice too. We hadn't booked and called in on the off chance. They were totally booked up but found a small table outside. A delightful evening and lovely friendly staff

My wife and I came here when travelling from London to the Lake District and were very pleased we stopped here for lunch. It’s a small restaurant (about 18 seats) to the side of their delicatessen. While there is nothing fancy about the restaurant, it was clean and the food and service were good. We haven't eaten Armenian food before and some dishes were particularly delightful. Best dish we had was Dedoum - a treacly yam and tahini dip that came with complimentary (and very tasty) bread The Eggplant Crackers were a lovely mature flavour and texture (but I was surprised they were not crisp like a cracker - see photo) , as well as the Chanka (a combination of peppers, red onion, chick peas and olives with a Mediterranean dressing.

Very interesting place to eat but be advised check web site prices cheaper than menu

Wow - what a cornucopia of amazing products! And we were given a free espresso and Turkish delight when we walked in - super friendly ... Give this place a go - well worth it