Parade and Albany in Elmbridge

Used to come here years ago before it changed management. Glad I returned. It’s a great place - decorated in a modern but homely way, and now with a loo you don’t have to go outside to thank goodness. Food freshly made and a good choice of sandwiches, quiche, savouries and even chips. Homemade Rocky road is an artery bursting treat. Front staff are excellent - young, efficient and really friendly. So shout out to Joey, Will and Tegan - they’re lucky to have you. Really recommend this place to have lunch or coffee and relax.

I'm a regular here for a take away ciabatta, the roasted vegetable and humus ones are really excellent. Good scotch eggs and great cakes. An asset to the parade.

Served today by a young woman who was not very friendly at all. Thought it was just me but noticed her sarcastic and sullen service to others whilst waiting. Perhaps some retraining or maybe she was just having a bad day!

We come here all the time to pick up a coffee and pastry before a country walk. Staff are always incredibly friendly, homemade pastries are gorgeous, and the coffee is the best for miles. Fantastic local gem - so lucky to have it!

The food & coffee cannot be faulted in the slightest... Food tasted incredibly fresh, healthy and very flavourful with generous portions. The coffee is probably the best I’ve tried, incredible taste and didn’t want it to end... Service was okay, needs improvement hence why I gave a 4*. One waiter was very friendly and helpful but 2 of the waitresses were a little unwelcoming. Service was a little delayed than what I would’ve expected. I would definitely go back here for the great food & coffee and recommend.... great local gem!

Lovely location on the high street bright and airy with seating outside too with mirrored ceiling. Really yummy cakes and great coffees too,

I often come in here for a hot drink and a cake and the atmosphere is relaxed and comfortable. The food is good and the staff are always really friendly and helpful.

Fantastic decor and atmosphere to chill and chat. Breakfast was good, especially the sausage and black pudding. Great coffee. baby and dog friendly.

Second time I have been to this quaint cafe. It’s very popular with a lovely menu. This time I had Poached Eggs in Granary Toast, delicious. Next time I’m in the country I will return.

The staff are rude and definitely need a lesson on how to be polite to customer. They seem to work only half a day most of the time. It’s a shame this cafe is using up a spot which definitely can be run by someone else which will be open full day.

Needed a brekast having driven over from Gatwick and tried here. What a find. Superb and friendly service; pastries were warm straight out of the oven. Lovely atmosphere with the best coffee I have had in ages.

First time here - for breakfast. Very pleasantly surprised. Nice atmosphere, good food and good service. Will definitely return

This is a lovely little eatery on the main road through Claygate leading down to the station. It is bright airy and has some querky paintings and uplifting slogans around the walls. I particularly like "Be a pineapple, wear a crown, stand tall and be sweet on the inside". The staff and service was very good and we enjoyed a leisurely breakfast with some very good coffee. I'm fussy about coffee but had a second cup here so I was impressed. This place has also been voted the 'Best Breakfast in Surrey 2019' well deservedly I'd say.

Decided last minute to try the 'small plate' evening menu with my 2 sons for a relaxed birthday supper. Food was absolutely delicious - portions generous. Though small menu between us we tried almost every option and could not fault anything.. the Thai chicken meatballs and corn, squash, feta combination and bacon and pea on toast were our favourite, but all delicious. Lovely staff, Sonia and Ella looked after us and it was a perfect way to celebrate a birthday. Thank you!

This is the first mail thatI have had at the Parade and Albany two of us had the eggs Benedict which were very good the third person had the full English breakfast which she thoroughly enjoyed. It’s a shame that this hasn’t got a good ambience. I always think when I have been in for a coffee that it is just a Cafe. Everyone talks highly of the food that is served on the Friday and Saturday evening. When I dine out on a Friday or Saturday I’ll be far more restaurant type of place to eat that has atmosphere.

Very nice and relaxed atmosphere.Clean and tidy,very flexible and helpful staff. They could be a bit faster taking orders but I wasn't in a rush so I didn't mind I had to wait a bit. Food was really good.

Arrived... 2 x members of staff behind the counter. 8 minutes later neither of them had acknowledged me so I left empty handed without even one word being exchanged.. SHOCKING CUSTOMER SERVICE. Went for my hair appointment and slagged this cafe off to Jade and Olivia @ Olivia Rose and to the couple of customers who were waiting there for a hair appointment. PR = NOT HAPPENING RIGHT NOW!!!!

I popped in with my son on Saturday for breakfast. Kept meaning to go so went. Breakfast menu was quite limited.The young waiter wasnt willing to swap any of the items but i was later told by the older waiter that i could have so my huge mushroom and black pudding were on my plate for nothing.Lovely community atmosphere. Breakfast was very pleasant.I.would definitely go back.

We give P&A a try from time to time hoping they might improve... They do not.Service is very indifferent and hardly ever friendly. Staff keep forgetting orders, coffee is just about warm when it finally arrives. I ordered a bacon sandwich and it was the most miserable two small slices of bread ever put together - I should have taken a photo! No garnish, just a tiny excuse of a sandwich. I told the waiter that my sandwich looked pretty pathetic but his response was very indignat - he basically said that obviously it will look like that as I ordered a cheap dish! Seriously?! There is a lot of attitude in that cafe and I never once felt that they care about their customers so will not bother giving them chances anymore.

This is great place in the heart of Claygate community providing excellent coffee, cakes and savoury dishes. The staff are cheerful, helpful and courteous - especially Andy who makes everyone welcome and tries to find everyone a table, even when the cafe is busy which it usually is. Claygate is fortunate to have such a great place.

I have read the reviews and I can honestly day they are not deserved. I have visited here frequently over the last few months, and even when it is busy and under pressure, the food and coffees have always been of very high quality. I have always been greeted with great service and a smile upon all members of staff that have been working. I would reccomend both visiting in the day and the evening as both services are fantastic!George Long

Went for breakfast and only 3 other couples in shop. Took the order but only brought my husbands as forgot mine. I wouldn’t mind but they weren’t rushed or busy just too busy laughing behind counter. They even had to come a double check the one order they remembered! Won’t go back again so disappointed

Visited this morning - very busy but got a table and ordered 2 coffees and a bacon sandwich. The sandwich arrived after 10 minutes and were told the coffees were on their way.....it was another 10 minutes before they arrived by which time the sandwich was cold . The coffee was great, the bacon and bread were excellent too but customers should be informed of any delay when ordering and the drinks should come before or with the food. Twenty minutes wait for coffee isn’t acceptable in a coffee shop! The waitress we said this to said sorry but they were busy .....we had to bolt the coffee down and I had to head back to move the car while my husband paid. If you can’t cope with demand then limit the number of customers you have .

I come here for business meetings, lunches with friends, to grab a coffee on the way into work and for breakfast on the weekend. Fantastically high standard. Love it here.

Popped in for lunch and found the menu options somewhat limited - sandwich options almost non existent. Fancied a bacon and egg roll - it was on the breakfast menu but not after 11.30am but as bacon, eggs etc were on the menu for other lunch options I assumed it wouldn't be a problem. No. Only until 11.30. No explanation, no apology, just an inflexible 'no'. Ordered a hugely overpriced quesadilla instead. It was okay but too expensive for what it was. My husband had a fishcake which was also seemed very expensive for what he got (he was allowed an egg though!). Having read the responses to the previous criticisms I would anticipate an equally defensive response from the manager. How about just accepting that the customer is always right?

After waiting for some months for Williams to reopen, the Parade and Albany cafe is now in full swing and is indeed an asset to the High-street, the service from the young staff is a little fundamental but adequate, a smile or two would not come amiss. For a morning coffee, light lunch, or afternoon tea it fulfils its task admirably. It could be a little more cosy and as I say a smile can long way

Popped in here with a friend for a quick coffee and a catch up. My flat white was spot on. Service was fast and friendly. I always take a trip to the toilet in new establishment as I think the cleanliness says a lot about a place. This toilet was large, spotlessly clean, great changing facilities for parents and lots of homely touches like soap from a pretty dispenser. The cakes looked inviting, but as we had just had lunch we didn’t sample them. Will definitely go back. A great addition to this corner of Surrey.

A wonderful evening meal. Although a cafe during the day, Parade and Albany transformed into a delightful evening venue Every dish delicious and beautifully presented. Good wines and superb service will definitely revisit soon.

Small portion, over priced and average quality. My tea got spilt by the kids from other tables running round and banging into my table. Be nice to see the staff smile

Had my parents over for the day today, they don't get over much these days as my dad is very ill. I wanted to treat them both to some lunch so I thought we would try the Parade & Albany (despite the bad reviews heard from friends). My dad struggles to eat certain foods and gets nervous eating out so we just ordered him some toast to be on the safe side. The young man who served us returned to tell my dad matter of factly that he couldn't have toast as it wasn't on the menu!!!?? I pointed out that there was a choice of many things "on" toast on the menu, fried egg, poached egg, scrambled egg, cheese you name it so why couldn't he have toast?? He blamed the chef. No apology, no offer of an alternative, just no toast and off he stomped. You are a cafe in Claygate Village not a michelin starred restaurant in central London darlings please come back down to reality. Suffice to say we won't be returning. There are far nicer places to eat in Claygate where the staff are friendly, polite and down to earth and who accept the fact that every once in a while a customer might just want something a little different to whats on the menu (like toast)!

Came here for a humble coffee and bacon sandwich. The minute I walked in the door I was greeted with a smile and the friendly staff. Every staff member I had an encounter with was friendly and smiled a lot. My coffee was wonderful and my bacon sandwich was perfect. If you are ever in Surrey, drop in and give them a try! Very happy with my visit.

Had a lovely dinner a couple of weeks ago.Only open for dinner Friday & Saturday. Great service, really excellent food & small but well put together menu selection to cover all tastes & they are happy to accommodate requests. I had the Roasted beetroot, mushroom, goat cheese + caramelised hazelnut tart & my friend had the Fragrant beef brisket croquettes with Asian slaw. For mains we had Sea bass with fennel, crayfish + dill risotto, rocket + lemon oil & the Wild mushroom + basil risotto with red onion marmalade. All exceptional & recommend.Good wine selection too. My only negative is the ambience, it still looks & feels like the daytime deli/cafe but with mid/high restaurant prices. That said the food warrants this it really was delicious but just feel something is missing that you get in other restaurants. Maybe some background music to assist the ambience? Table cloths? Not sure, maybe its just me! Don't let that put you off though, worth a visit & a great addition to Claygate.Thank you, Jenny x

First visit to P&A last night and we were very impressed by the food, wine and especially the service. We will be back soon. Best restaurant in Claygate by miles!

We have eaten ( dined ) twice now at this fairly new cafe/restaurant and on each occasion the quality of the food has surpassed expectations by a distance. It's only open for dinner on Fridays and Saturdays ( an upmarket cafe/deli during every other day ) and I'd go so far as to say it's the best food of it's kind in the area ( including Esher ). For example my main first time round was a rib eye of bacon ( yes bacon ) served on pureed cauliflower and with a side of beetroot horseradish ....I mean seriously ??? Next time I had sea bream which was off the park fantastic. But, it needs atmosphere in the evenings and that will inevitably come when its reputation spreads. I think the pricing structure is fair and it's good to see a number of wines available by the glass. Service by the young team is with a smile and is spot on. My prediction is that in a few months time there will be a waiting list for a table. It really is that good.

So pleased the P&A has opened in Claygate, just what the village needed. Family friendly, dog friendly, nice staff, and fabulous home cooked food. Prices slightly on the high side but you get what you pay for with top quality ingredients. Love that they are active on social media and in village life.

We had been for breakfast before and were very impressed (amazing coffee and pastries! Try out the homemade chocolate cookie if you can) so when we heard they were open for dinner we had to try it out. The food is really something special! I had the beef brisket croquettes, the lamb neck fillet and chocolate hazelnut brownie all were exceptional, the honeycomb on the brownie is AMAZING! Thoroughly recommended, I will certainly be back soon.

We ate dinner here. The food is absolutely top drawer. Every dish made with love and care !! I strongly recommend the lamb ... it was special!

This is a new eatery , is very popular and buzzy. The egg dishes look good, I have the full English with black pudding which they may do into the brunch/ lunch period if you ask. I found the coffee very nice - usually I get a coffee in Cafe Capital opposite. There is an array of food, it's a good meeting place for parents with kids/ prams - there are some toys etc for children. Also dogs are welcome. All in all a relaxed environment. There are inside and outside tables and a small bar stool area too. I found the staff ok, there was a really friendly fair haired server who engaged customers in friendly conversation. Some people may not find it cheap but there is a good flow of people in and out so others will find the prices fine. Must mention the toilet - clean, large, quality hand paper/towelette and with a baby changing area. Overall this is a nice modern eatery, a good addition to the village, definitely worth visiting and should be very successful.

The staff are pleasant and the place itself is bright and clean however...we both had a cupcake and a coffee and felt that it was dry and tasteless. Tasted like a shop bought mix which for £2.50 a cupcake is a nice tidy profit! The coffee itself wasn’t that appealing and not as nice as that of costa and cafe Nero.People will keep coming as there aren’t really any other options but please try to source some nicer ingredients for baking or just buy better quality produce in. For the price you should come away feeling you’ve had a real treat not that you could have had a nice cup of coffee and cake at home!

Having been a loyal customer of Williams for 17 years I was very sad to see the cafe close last year. I, and many of my friends, waited eagerly for the new cafe to open and I wasn’t disappointed! It’s great! The choices are varied and my particular favourite is the Ham Hock rarebit - really delicious! The marscapone mushrooms on toast are also yummy. The place has a great buzz and the staff are all friendly and attentive. Claygate has come back to life again!Keep up the excellent work P & A!

This is the second time we have visited three days running. Our son lives nearby, and we come here from Norfolk. Loved the full English, cooked to perfection. Our granddaughter had ham toasted sandwich both days. You can not fault the service from all staff. They are so well trained. It’s a pleasure to go there, and it’s lovely to see it full all the time.

We go there quite often but mostly leave slightly disappointed. Coffee is not the greatest and portion sizes are small. On our most recent visit we had a bacon sandwich and poached eggs on toast - both small and for the price we expected nicer bread than what we got (it tasted like a cheap loaf from a co-op). There are a few very friendly staff members, the rest of them are quite indifferent. We had very high hopes for this place but unfortunately it is not delivering. No longer our go-to cafe. Shame.

I’d heard great things about this place from friends so decided to pop in for brunch one weekend with my partner. It’s has a wonderful atmosphere, with friendly and knowledgeable staff. I went for the eggs benedict and it was delicious! The eggs were perfect. My partner had the Eggs Royal, his eggs too were perfect and the smoked salmon was superb (it comes from the fish monger next door! Love the fact they’re using local produce). We will definitely be coming back here!

We have eaten at this brilliant restaurant twice a Tuesday and a Saturday lunch time both days very busy, the staff were very friendly nothing too much trouble service was excellent now to the food which was amazing good menu and the flavours were great we would recommend this restaurant to anyone looking for a place with a relaxed atmosphere and great food a winner all round

Had a lovely Sunday brunch at the brand new Parade + Albany. Such lovely staff and a really good vibe about the place. Plus the food was fantastic! Highly recommended!

Quick service, friendly staff and super tasty food! Blown away by this little place - would highly recommend.

Been waiting to try this place since it opened so when I had a rare Sunday morning off we weren't going to pass this up. The place looks and feels great and after trying the full english (both had the same so we weren't jealous of the other when they arrived!) I can confirm that the food tastes as fab as it looks.Bonus of the visit - the 1yr old slept through it so a rare hot coffee was had by both mum and dad and NO SHARING! :-)We will be back for sure, keep up the good work.

I am so glad I found this place, it hasn't been open for long, but going by the experience, it could have been open for years! The staff were enthusiastic and attentive and the food was delivered in 15 minutes from ordering! I ordered the mushroom mascarpone on brioch; it was reasonably priced and tasted and looked incredible. I would highly recommend this place as somewhere to enjoy with friends and family.

I have visited Parade and Albany on a regular basis since they opened their doors in July and can therefore say from (a lot) of experience that this place is outstanding. The menu is so vast that I am still able to choose something new every time I visit and have not been disappointed. Alan, and his team of talented chefs deliver delicious dishes, often with twists on classics, which continuously exceed expectations. Whenever I am unsure on what to eat the team, who are knowledgeable about the menu, provide welcome recommendations and will make small changes when necessary to my personal preferences! My most recent meal was the Brindisa Chorizo dish and I don't know if I will ever try anything else because it was so delicious...but, alas...with a menu such as theirs I will have to continue to explore as I know, whatever I do try will always be a delight. The happy, helpful team at P+A always brighten a morning, it is so refreshing to see young people working hard and loving what they do. I visit far too many small businesses where you are greeted by a hostile atmosphere and staff who would quite frankly rather be somewhere else. Not here, the team always make you feel welcome and the little touches such as a heart on your fantastic coffee, warms you from the inside when delivered with a smile. You are doing a fantastic job and have brought such a buzz to the parade. Now I have somewhere to meet friends and family and enjoy a delicious meal in a warm and friendly environment. - I can't recommend Parade and Albany enough!!

We went to Parade and Albany for a family lunch this weekend and I must say I wish I’d been before.The food was excellent, all freshly homemade and tasted excellent. My wife and I had the homemade Fish Fingers, chips and minted mushy peas. The homemade tartar sauce was also really good and a perfect accompaniment for the fish.We have 2-young children (7&3) and they were catered for not only with a good choice on the menu but the staff welcomed them and even took the time to take the kids to the fridge to choose there juices. It really made the kids feel special. The service was excellent and I would fully recommend. We will definitely be back.

Always a welcoming atmosphere with great food and drink options. Food is of a high quality whether eating in or having something to go. Highly recommend the breakfast/brunch

I visit The Parade and Albany nearly every day. They are extremely talented, polite and always willing to go the extra mile to make your experience worthwhile. The food they produce is without a doubt high end.The service from the staff, make you leave The Parade with a smile on your face. Such an amazing addition to Claygate! It’s so lovely seeing everyone that work at The Parade and Albany be so positive, happy and love what they do. High recommend.

Visited P+A with family couple of times. When it first opened, we booked a table for a Lunch,food was delicious and staff tried their best to provide great Customer Service. When we returned after few weeks from opening staff was much more confident and service run very smoothly. Coffee is amazing and its great that there are different milk options too! As a family of 4 we had a cake each and we all agreed that they were all very tasty.We will definitely return to P+A and highly recommend this place.

I went with my family of 5 to Parade and Albany for Sunday brunch. We were very pleasantly greeted by a young girl who showed us to a table. After a few minutes we ordered drinks and our food. With 3 kids, who can by fussy we were surprised at the range available that would also accommodate them. I had eggs benedict which was the most amazing brunch I think I've had. The waiter told me that the hollandaise sauce was handmade that morning by the chef and it was brilliant! My whole family had a lovely experience at Parade and Albany, the staff were all great and dealt with us very efficiently, the café was very busy but they still managed to attend to us in a timely and friendly manner. We'll definitely be regular visitors.

Visited the parade and albany for brunch after hearing so many good reviews about the food and staff and i can say i definately was not disappointed. The staff were extremely accomodating for me and my 2 children, i had smashed avocado on toast, and they had a ham and cheese toastie and tomato pasta and they were all lovely. We most certainly will be returning on a regular basis, just what we need in the local community. Well done to all the staff

We went here for morning coffee to see what this new CAFÉ Deli. was like. All the coffees were very good. The layout has not changed a lot from the previous owners. At present I can only give it 3 stars for the coffee. Pleasant staff.

Came here yesterday with my friend who lives here and wanted to give it a try. Very nice ambience and layout with a few tables outside. We sat indoors and the menu was perfect for a summer’s day. I had smoked salmon and cream cheese on home=baked sourdough. Generous portion and absolutely delicious with quality salmon which you don’t often find. My friend had cheese and chicken quesadillas and found them very tasty indeed. The cost was reasonable for the area. I would certainly revisit.

Decided to pop in one morning. I looked up the café online hoping to find a menu, and despite having been open for over 2 months, their website still only says "coming soon." Not ideal. When I got there, I ordered a hot chocolate. Was told that it would be brought to the table. Sat down, and after 5 minutes waitress came up to lady at the table opposite me, also clearly waiting, to clarify her order - a black coffee. After a further 5 minutes we looked at each other in despair. Then what I thought resembled my hot chocolate was delivered to her. She didn't touch it, and nothing had been brought to me for over 15 minutes. Then a waiter brought her coffee, and she pointed out their mistake and returned the hot chocolate to them. Someone then came to clarify my order, and brought me the returned hot chocolate. By the time it reached me, second hand, it was cold. How hard can it be to get two drinks orders right? Waiting staff don't seem to have a drive for customer service, are lacadaisical and have attitude. Prices are high for a poor experience. I drank it and walked out. I don't think I'll be back. Such a shame, the old place was far better. Go to café capital instead. Also weirdly closed on a Monday :/

Having moved to area recently from SE London it was great to have this place finally open and offer the kind of coffee and service we were used to. Visit every morning for a coffee on the way to the train station, especially good as they offer a discount on coffee before 9am. Usually go on a weekend too but a bit later, have eaten the Smashed Avo with chilli and the banana and peanut butter on GF bread many times and never been disappointed. The staff are very friendly and recognised us and our regular order not long after opening. Definitely worth a visit if you're in the area and want a good coffee!!

Felt like a nice enough place when we walked in. The food and service however, was questionable. My 'ham hock and melted chedder toast' was in fact a slice of shop bought bread with a few slithers of ham covered in some grilled CHEESE PASTE. Looked like vomit, tasted worse and was sent back to the kitchen. Noticed other customers sending the same back to the kitchen. My partner's chicken ceaser salad looked and tasted like it was straight from a catering pack. No love or care in their 'food'. Lots of young staff having fun but not doing much. Very dissapointed and won't be going back.

Visited on a rainy Sunday for brunch. Menu is great with some interesting touches, staff friendly and responsive, quality of food and coffee was excellent too. Decor and layout works really well. The place was packed so hope they continue to do well

This new coffee house, cafe, bistro has been a long time in the making. But the wait has been worth it.Simple food, fresh ingredients, perfectly prepared & served in a friendly if somewhat chaotic manner.I would suggest do away with table service at lunchtime especially when busy. This is definitely going to be my lunch time eatery of choice. Good luck Parade + Albany