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1.0
Based on 2 opinions finded in 1 websites
Score
Opinions
Pizza ordered on the App at 18:25 on 14/02/2024, paid by card. Papa Johns App changed status at 18:48 to 'checking and cutting', so 20 minutes after the order. I phoned the store at 19:13 and chased up my food; starving hungry now both my teenage son and I, they said "the drivers coming now'. My pizza arrived, COLD at 19:45. 1 hour and 20 minutes after I ordered and paid. The driver stated he had to deliver 2 orders, Crabble Hill and mine at Chaucer Crescent, he didn't have any reasonable explanation for the dire service. I phoned again and spoke to the same woman, i was told they had one driver and he had a puncture. I explained that if she'd told me that at 19:13, if it was even true as he didn't look wet enough to have handled a wheel change, I would have collected my pizza in my own car. Dire service, and cold food which wasn't worth the waste of money it turned out to be.
Stewart B . 2024-02-14
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