Palace Hotel in Torbay - Phone Number, Reservations, Reviews

Stayed here for a week with the family. It was ok, the room was a good size, the decor was great. Prices were absolutely amazing, specially knowing it is a seaside town, and a silver service restaurant.

The hotel was excellent a position so that visits to attractions were neaby but the resort is now a bit run down. This did not matter as we had all the facilities in the hotel. Meals were excellent, the bar also, and the staff so helpful.

We have visited the Palace Hotel a number of times for both morning coffee and lunch and there is always a good atmosphere from the efficient and friendly staff.

Seafood lunch , booked in from another hotel. Lunch very tasty. Not enough staff. Restaurant/bar long cold.

Stayed here with my wife for 10 nights. This place is amazing, with lovely rooms, great food and friendly attentive staff. Nothing is too much for them. I would recommend this hotel to all.

Very nice sunday lunch 3 cours we go about once a mounth very warm welcome from all staff especially sue keba and paul what a comedian someone play in piano every sunday in the main dinning room just depends who it is

We popped into the Palace this morning, 21st August, for coffee. A peaceful cup of coffee, or so we thought. First up, the receptionist asked if we could find a table" not made up for lunch" in the conservatory (there weren't any!) so we felt like naughty children sitting at a 'wrong' table. I assured her we'd not make a mess and we'd clear up any crumbs!

Went for a gym session yesterday. One of the cross trainer handles is falling off and is stuck on with black tape....very dangerous. You could end up falling off and breaking your neck or back.

This hotel is quite superb offering excellent cuisine with six course dinner and thank goodness still cooked to order breakfast no greasy buffet here , the hotel is spotlessly clean and the staff first class

I can only say that the difference in the hotel from 2 years ago is dramatic. For the exception of Paul the dining room waiter and the housekeeping team, I found most of the staff very rude and unatentative .I observed that unless you were of a certain age(70+) you really didn't exist. The hotel only really caters for the elderly.

This hotel has plenty of free parking, had much needed complimentary drinks on arrive , room was clean , slightly dated and would benefit from air condioning . Breakfast was nice , 6 course evening meal was excellent . One evening we booked through the hotel a trip to the theatre at first we were told evening meal would be served at 5.45pm , but on picking up our tickets the time changed to 6.25pm as there was only us going from our hotel bit of a rush to eat our meal , we skipped dessert as a result . Entertainment was ok just a shame we saw same singer twice on our stay, magician was excellent . Only used spa once . Pool was a decent size , shame Jacuzzi wasn't working but steam and sauna was nice. All staff excellent especially waiting staff in restaurant very friendly and helpful . Bar needs 2 staff on duty as often had to wait as no bar person there . Overall fab holiday would come again and would recommend.

Good facilities, great location and ideal for older relatives with the type of evening entertainment. We enjoyed our stay but not many young children present and I feel the hotel is not best suited for younger children in my opinion. We would stay here again as the location is fantastic and the beach, shops and restaurants are all just a short walk away. Felt the reception staff were some what rude at times and glared at you rather than being approachable. Waiting staff and lady in charge during breakfast were very good, professional and could not do enough for you.

We have just spent two fantastic nights at the Palace, we felt truly welcome from beginning to end. Our room was worthy of five star as was the whole hotel (cannot believe it's only three star rated) time the tourist board woke up. the facilities were brilliant really enjoyed the pool, jacuzzi, steam room etc and the hot stone massage skilfully done by Brook was to die for. Carol, Sue and the team deserve the highest praise, and we can't wait to return. Three cheers to you all .Trev & debs

just returned from a great weekend at the Palace Hotel Paignton, lovely traditional building with very welcoming and helpful staff,. The breakfast team were efficient and friendly.Especially the lady who managed the breakfast room ,she put us at ease with her professional yet personnel approach to the job.The hotel is a splendid building that creates a very relaxing atmosphere, bar and food prices were good. All the team were good and nothing seemed too much trouble. I am planning a return trip .soon.

Our room was lovely and on a cold weekend it was nice and warm. Excellent service and food for breakfast and dinner. It has a lovely elegant but not stuffy feel and friendly efficient service. Highly recommended!

I do hate to leave a poor review but I feel as if I must share my poor experience at the Palace Hotel.

Went with my mum for lunch. Sat in the conservatory. Lovely attentive staff. I had a light bite, mum had ham, egg and chips. Ham was really thick and tasty- she really enjoyed her meal. Coffee was hot and came in a pot,enough for two cups each. Reasonable priced and white linen napkins! Really nice atmosphere! Will definitely return!

We both work long hours (farmers) and wanted to, just get away for a couple of days. The palace hotel was just what we needed. The room was lovely with a large comfy bed, room was very clean. Staff were all very welcoming and friendly, even remembering our name and room number. The food was good, evening meal great value for money. Night time entertainment was ok, singers. We booked for two nights but decided to stay an extra one. Thank you for a lovely stay.

A farewell for my dad. Fantastic service from booking through to attending. Hotel lovely food and catering superb.

We visit for sunday lunch once a mounth very friendly staff very nice food all made very welcome and very looked after.

We had our christmas party at the Palace Hotel this year. There were 24 of us in our party, and i was surprised to see all our food come out at the same time. We had a choice of 3 menu,s which had to be selected in advance. One of us was a vegan, and i have a lot of food intolorances. The hotel helped and let us have meals that were not on the christmas menu. All the food was hot and well presented and delicious. Water on the tables was free and drinks could be ordered at the table and paid for after. 3 courses and then coffee or tea. And a surprise..... Santa came and gave us a gift each. Well worth the money. Fun was had by all. The staff are all very profesional. The hotel was decorated beautifully. I hope we go back there next year. As well as the hotel they have a swimming pool and gym.

Once again we have had such an enjoyable Christmas lunch, all 24 of us had a fantastic lunch today, the service was great, the food was fantastic, and the staff are lovely.

A very well organised hotel,excellent well cooked food served on hot plates .Staff were very courteous and helpful. Entertainment very good only downside was too small a floor for dancing.It was our first visit but we will return! Many thanks to everyone at the Palace for making our stay so enjoyable.

This is the third time at the Palace Hotel and still excellent. Great location, comfortable hotel and lovely food. It is lovely to have complimentary tea and biscuits on arrival, as not aware of any other hotel that offers this and a lovely welcome. Cannot understand why this is not rated 4 star. Very comfortable hotel and relaxing from the moment you arrive. Bedrooms are excellent and situated in a great location. I have tried all three room standards...Executive, Club and Standard. The standard room is excellent and spacious so have been happy with all three overs the years.

Came back yesterday after a weekend trip with Edwards coaches to Paignton and stsyed in Palace Hotel, wonderful hotel, so clean and warm. The Christmas decorations were fabulous, staff were so welcoming and helpful. Room was spacious and very warm with a lovely bathroom , water always hot no matter what time of day. Lift to all floors. Plenty of places to sit, entertainment was excellant. . Breakfast served from 8am to 10am. Plenty to eat. . Evening meal 6-30 to 8-30pm. 6course meal, plenty of choicees and the food was always hot, as mu husband doesn't eat veg, there was always plenty of potatoes. We would both definitely go back here.Not far to the town and there were buses from town to Torquay and Brixham. A day's rider ticket was £5 per person and could be used to go to both places.Well worth a trip here. Would rate 5 each for food, service and value. Cannot wait to go back again

Been going to this hotel for 14 years plus, not going back. Booked our room in February as always for 4 night stay when we arrived put in the wrong room so complained not the room we've booked person in charge at reception told us we have always stayed in that room, I said never been in that room and don't like it, she still insisted but took us to room 14 which we reluctantly accepted, Not the room we always have room 15.

We returned again to our favourite sea front hostelry today, just for a snack lunch after shopping. We ordered our now-usual single round of a beef club sandwich (which we share - the staff kindly bring us an extra plate) which came with salad and chips, and with it we enjoyed half pints of Tetley's (me) and lager & lime (husband - well, he's still in a 1960s time warp, ha ha! Who else drinks lager & lime these days? Only joking, dear!)

We visited the Palace Hotel on an organised coach trip. The hotel could not have been more helpful and that's partly why we like coming back. The usual restaurant manager, Sue was on here holidays but we were looked after in the usual way at the Palace.

Visited first week in October and the weather was good all week so it certainly adds to the holiday experience. The room we had was an executive double with a sea view which was excellent size room with a separate bathroom. The restaurant was very pleasant and the food and service was brilliant. We only had one negative about the whole week of our stay and that was on two mornings the breakfast was virtually cold. The evening meals were very good with an excellent choice and the quality was also very good. If you like entertainment this is good but if you want a quiet drink and a read this is not available. The Palace is situated in an excellent position with easy access to Paignton centre and the sea front. Plenty of parking is available so no problems to use your car to visit all the visitor attractions. Already booked to visit next year in the same room.

We arrived early and were welcomed with a complimentary drink and biscuits which we chose to have in the garden. Our room, although the cheapest available, was large with a lovely bath/shower and tea/coffee making facilities. It also had opening windows which is rather a treat in itself. The bed was big and there were two tub chairs, a nice tv and it was all very comfortable. The restaurant manager 'Sue' has worked there for 32 years and she was amazing. She was very welcoming and there was an excellent choice of food on offer and it arrived quickly and was very hot and all the staff were very attentive. The hotel was very busy and had a lovely atmosphere.The following morning we enjoyed a full English breakfast which was also excellent. The hotel is opposite the pier and there are numerous lovely walks on your doorstep. The open top bus passes by regularly and there are boat trips to Torquay and Brixham from the nearby harbour. Before leaving for our early evening train home we enjoyed an afternoon tea. This was beautifully presented on a 3 tier serving plate and consisted of our choice of triple decker sandwiches, scones with jam and cream, lemon drizzle cake, chocolate cake and macaroons and a large pot of tea all on a bone china tea set. It tasted delicious and again the service was good.There is a large lounge where you can sit quietly and a very nice bar. We didn't try the leisure facilities as we only stayed for one night. Every member of staff we spoke to was most courteous, nothing was too much trouble and they all made us feel very special and made the occasion memorable.

I have stayed at this hotel a number of time with family. It is a lovely hotel well located opposite the green and beach but my main problem is the breakfast. Every morning we have had to Wait over 50 mins for them just to take our order. Having complained the service seemed to improve the next day but I am sat here writing this now while I am waiting for my breakfast. I had to ask for them to take our order and since they have taken my order it had now been 30 mins and I have just received my coffee and toast. The coffee has arrived cold. No sign of breakfast. Fed of waiting now this is very poor service which you need to address immediately

Travelled to Paignton to attend event.Stayed 1 night. Arrived late evening, after restaurant closed. Receptionist offered free drink which was delivered to my room, as I had been travelling for 6 hours. Comfortable room (room 60) with sea view. Beach concert that night, which fortunately stopped around midnight, so had good nights sleep. Cannot comment on breakfast, as there was an issue in the kitchen, which pushed the opening time back 30 mins. Staff did let me in for coffee, continental breakfast as the event I was attending started at 8. So the staff responded well to my request

Once our coach arrived at the palace hotel a member of staff came onboard to meet and greet us nice assistant manager Sean, whilst the porters took our cases up into all our rooms we were taken into the restaurant where teas and coffee were awaiting. After we all went to look over our rooms all we're satisfied the reception area was prestin decco was fresh and all clean looking, our evening meal consisted of 6 courses every evening, and entertainment, superb breakfast thanks to kebba and sue restaurant managers nothing was to much such polite staff, and full compliments to there chef for making one of my couples anniversary personalised special desert. they were moved was such a lovely touched. Location right on the promenade great gardens and outside seating, lovely indoor pool wifi through out. We're all going to return next July 2018 just a shazmazing holiday high recommend!!!!

Posh but not too posh. Popular for afternoon teas, the ladies love this place for tea and a chat. Great place for lunch too.

Just had a few days break with a car club. The restaurant food was excellent as well as the staff. Nothing was to much trouble. The entertain was especially good with Jill a vocal entertainer with many talents. You name a song and she could sing it.. We went from Celine Dion to Led Zeppelin to Tina Turner to 40is music. A great night. Only a small problem with hotel please sort the shower out in room. It is either much to Hot or very cool, and this is when you have set the taps. It's not good when you report the hand dryer in the men's toilet isn't working properly to reception to be told it's temperamental. Fix it !! Overall a great hotel

Food very good hotel the best staff very good room with bath brilliant, will go again. A lovely hotel good car parking

We booked a table for four for afternoon tea today, and when we arrived the table was beautifully laid for us with white cloth and napery. We were presented with a choice of sandwiches which were then freshly made and while we waited, tea was brought to our table, which we enjoyed while we chatted. The afternoon tea arrived, and it really was lovely, club sandwiches with crusts removed - prawn with rose marie sauce, beef with horseradish, smoked salmon and cream cheese, and ham and cheese - lovely scones, plain and fruit, with jam and clotted cream, tiny choux pastry eclairs, mini pear and apricot tarts, and lovely chocolate and sponge cakes, all very well presented. And with the food we were served fresh pots of tea.What more can I say? This is a truly lovely place for afternoon tea, and I could not recommend it more highly than giving it a 5* rating. Well done, kitchen brigade and our lovely waiter, too.

Costs£20 you can arrive at 9am and leave at 5/6pmYou have full use of the sauna, jacuzzi, steam room, whirlpool, gym and swimming pool.Also included you can choose a lunch up to the value of £8 me and my friend paid £1 extra and had a gorgeous roast and despite all you paid was £21 and I was not staying in the hotel you are treated like royalty, coffee and biscuits on arrival then into swim etc.First class service and the roast was totally divine and simply beautiful.I believe their rooms are of the upmost standard just like the health suite.I have to say the health suite is spotlessly clean, towels on arrival for use save dragging wet towels home and also their are clear bags to put your wet swim stuff in.This is definetly one not to miss.Love it

This time I had an executive room at the front of the hotel on the 2nd floor. Well worth the extra few pounds for a great big room, massive bed with two big windows looking out over the bay. The fair was on the green when I stayed which added more beautiful lights to the prom at night. I adore the Palace Hotel and will keep returning as long as I am able. Thank you to all the amazing staff ! Clean comfy rooms, well heated and fabulous food. What more could I ask?

Payed extra for sea view which was well worth it. Room is small for a twin but adequate as you're not in it much. Beds very soft and spotless linens. Bathroom has shower over bath. Tea and coffee facilities in room. Wifi works and is free. Good size gym, smallish swimming pool and very hot steam room and sauna. Beauty treatments also available. I'm fussy about food but 6 course evening meals offered good choice with extra vegetables served by waiters. Courses come quickly one after the other so be prepared and portions were generous. Evening entertainment each night in lounge area. Lovely gardens to sit out. Rooms very warm. No air conditioning but fans provided . Plenty of extra blankets . Seems to have best location in Paignton .

Lovely afternoon spent in sun lounge having tea. Great choice of treats very good value. Took Mother In Law who has a wheelchair, booked in advance to make sure she would be accommodated.

Can be very busy with guests and non residents however there are plenty of tables. I would recommend booking if you have a specific time and numbers.The staff are very friendly and always recognise locals. I am using the hotel this Saturday for a spa with my Mum, sister and my Mum's best friend.

Beautifully presented and delicious. Fabulous views of the bay from the restaurant and lovely decor in reception and bar areasy. A real treat.

Breakfast is cooked to order and dinner is a choice of meats fish and veggie. Though the7 courses include a sorbet and dessert as well as cheese and coffee and tea can be taken by the fires in the lounge. During the day meals, sandwiches and cakes are served but a 'sandwich' is huge and comes with salad and chips and is really a meal. Cream scones are well served with jam and teacakes are a good touch

Food was excellent and service was also good. The hotel is beautifully situated close to the seafront.

We met with family who live in Paignton and they use the hotel regularly.We all opted for the roast beef which was very good with a good selection of vegetables. Service was good and we took our coffee in the lounge.Very enjoyable lunch and good value as well

Called in here for sandwiches and coffee just over a week ago. This is an establishment that is well-liked and well-supported by both vistiors to the area and residents alike, and we were amazed to see every table in the conservatory either with people already having a meal or with a Reserved label. We were therefore invited to eat in the restaurant where there were, I think, about ten people already enjoying their lunch, and then they got up, one of them suggesting that they resume their work - it was obviously some away-day for a company, and the lounge had been reserved for them for their meeting. We were now in the large dining room in splendid isolation, but the staff are excellent and we weren't overlooked. It wasn't long before we were able to order a round of sandwiches (which we share - I've mentioned this before so I won't go over old ground) and coffee, and taking into account how busy the staff were (and therefore the kitchen brigade) it wasn't long before our meal arrived.As always everything was fine, a nice round of beef sandwiches, salad on the side, chips and coffee with biscuits. The only teeny-weeny black mark was the piped musak which was a tad too loud. Husband and I couldn't hear each other speak, so we asked the waitress if it might be turned down. It was, but before long it became louder again. This is the only fault with almost every eatery we visit: background noise masquerading as music. Even in the loo there is no escape! Only joking, but oh, how we long for a restaurant/café that is quiet and peaceful!

We often visit for either just a pot of excellent coffee (with biscuits!) or lunch from the fairly extensive lunch time menu both coffee and lunch are very good value for money. Our last visit was a family celebration of my fathers life (after the funeral). We were given every consideration from the management and staff, a beautiful private room and a super spread. The hotel offers various short break offers and is highly recommended.

Ideal place for small business meetings plenty of car parking space and refreshments reasonable with lovely sea views

Myself and partner took my parents for dinner on Saturday evening. Somewhere we could dress up. From entering the hotel the staff were warm and friendly. We were seated at 7pm where our waiter Paul talked us through the menu. We ordered starters and main courses. My was I totally suprised, the service was second to none and food to die for. Thoroughly enjoyed it. Will be returning soon.

Popped into what we consider our 'local' on our walk around the sea front. Had coffee and biscuits in the conservatory - where could be nicer and for such a reasonable price? To be met by cheerful, friendly staff who welcome us and wish us Happy New Year, then to be served with a pot of coffee and hot milk, sufficient for two cups each, and a plate of biscuits (two each) is an inexpensive treat costing no more, possibly less, than in a town cafe. No wonder we call regularly!Happy New Year, all at Palace Hotel, from two happy customers.

My wife and I visit this hotel two or three time a month, but we went for lunch twice in December culminating in a festive lunch which was excellent, well done Naz and all your staff.

All 15 of our group really enjoyed the birthday lunch, you can never fault the food, service and friendly helpful staff, and the lovely surroundings, for such a lovely celebration.Also, we cannot wait for our Art and Silk Christmas lunch on the 6th December, this is the second year we have booked in for their fantastic Christmas Lunch. I would also like to thank Anna for her help, as I paid all our deposits for the Christmas lunch.We would all like to thank you again for such a lovely time today

All 15 of us had yet again another fantastic lunch, you can't fault the food, service, and your staff are so friendly and helpful, together with the lovely surroundings, when ever we want to go out for lunch with friends, this is the hotel to choose. We can't wait for our Art and Silk Christmas party lunch in a months time, for the second year, running, we are all looking forward to it so much.Thank you Anna for helping me while I paid up all our deposits for the Christmas lunch.

Met our friends for drinks in this lovely hotel the staff are always so friendly seating area very comfortable clean, I ordered tea you get a big pot at least 3 cups of tea from the pot an biscuits, my friends had ciders an gin tonic , bar man was very friendly we had a lovely night as their was also entertainment

The Palace is, once again, our regular stopping-off place between a walk and home or shopping and home. Always friendly-faced staff greet us and although they are always busy, they are never too busy to say hello or stop for a minute or two for a chat. We have a tendency to have sandwiches and half pints of beer, we only want a light lunch, and sometimes we even share a round and ask for an extra plate, and also a shared portion of chops or sweet potato chips. Or, if feeling hungry, I will have the wild mushrooms in port and stilton sauce on a toasted brioche (a starter or light meal) and husband will have a full round of beef sandwiches. Indeed, while I really enjoy this particular starter, it is rich and I often struggle to finish it - how people can eat that as a starter and then a meal and possibly a dessert defeats me! But portions are larger today than when I was growing up, hence our choosing starters instead of main courses.Before our meal is served, the beers usually arrive and, with them, a dish of peanuts and olives, a very nice touch. Coffee or tea, if we have that, is always served with delicious biscuits.With free parking and a lovely view over Paignton Green, a spotlessly clean conservatory in which to eat, and friendly staff, what more could one wish for? Small wonder we return, again, and again, and again ...(We also brought some rellies with us in Oct, who were on holiday and staying with us, and they enjoyed their visit, too.)

We made a last minute booking for a weekend away and were looking forward to "Spoiling" ourselves, having booked an Executive room. The room was spacious with a beautiful view over Paignton green, the pier and the sea and at night you could actually hear the sea if the window was open. We were rather surprised that there was a dress code for dinner as there was no mention of this on the website and, as we had only packed a few things for a weekend away, this was an issue for us. We approached Reception for reassurance and this was not forthcoming - along the lines of they thought it would probably be alright. Our first dinner was spoilt as we felt really underdressed (It was only as others were leaving we could see that the dress code was not enforced). Thank goodness for Paul in the restaurant who perceptively picked up that we were feeling uncomfortable! I am sure Duchy already know this - but he is a thoroughly outstanding member of your team. He made time for everyone in the restaurant and is a true gentleman. As for the other staff we found them to be professional but a bit bland. It didn't help that the main entertainer for Saturday evening, we were told, was not performing because there was a wedding booking in the function room. I don't really understand the reason for this but Paula was singing instead and it was a pleasure to listen to her.The Palace Hotel itself is lovely and the facilities, food and service all really good. It's just our personal preference that we like things just a touch less formal. We usually stay at the Queens Hotel (Also Duchy group) and find that to still be classy but a little more to our taste - perhaps because we have been there many times we feel much more welcome and relaxed there.

We found the Palace Hotel to be a good choice for the older generation. From the moment you arrive there is a genuine welcome from all the staff. They seem to really enjoy their jobs and they engage with the guests in a positive way. Dinner times are made special by very good service and the 6 course menu changes every night of the week. There is plenty of choices including a lot of care to provide for various food appropriate for various allergies. The serving staff are very careful to get this right! Breakfast starts with a buffet of fruit and cereals and follows with table service of various hot breakfasts, hot drinks and toast. The rooms are comfortable and adequate for a few days stay.

Great place to stop for coffee and a cake or lunch. Friendly staff make it a nice spot for a hot drink in the daytime.

had a five day break at the palace hotel in Paignton made very welcome staff were very helpful nothing to much trouble the food was very good with excellent selection would recommend for a good value break

We always visit the Palace Hotel for lunch when in Paignton. Why? Because, any day of the week we can enjoy an excellent, well-prepared lunch at a most reasonable price in a most civilised, semi-formal, pleasantly old-fashioned but relaxing atmosphere with first class service in their cosy interior or in the gardens on a warm sunny day. If there is value for money in the area as good as this then I have yet to find it. May it continue.

We needed a quick break ,so we chose the Palace Hotel in Paignton for it. We were glad we did. The room was not huge,but comfortable and cosy,lovely and clean,and we were very happy with it. The staff were so helpful,friendly and obliging and nothing was too much trouble. Caroline,the deputy manager is a treasure,and very kind , and took time to help us with what ever we needed. Every member of staff,without exception were cheerful friendly and kind. The restaurant is lovely,service was very good, and the food was delicious.. Breakfast was the same,and again, nothing was too much trouble for them,even though at times they were busy. We are going back next month with our grandchildren,and I have no doubt that we will have a very happy stay. A little gem in Paignton.

Freshly cooked scones with a huge helping of clotted cream and jam. Nice big pots of tea or coffee for £5 per person. Bargain!!

The Palace is fast becoming our 'local' again; I have visited on no less than four occasions in the past seven days, three times with my husband for coffee and toasted tea cakes, a staging post on our sea front walk, and once for lunch with a friend. Toasted tea cakes and coffee are lovely for a mid-walk repast, by the time we've circumnavigated the Green, having walked from Preston, we're ready to rest our legs. It being mild we have been able to enjoy sitting on the veranda, with the Green - now without the Circus or the Funfair - in front of us and which is fast returning to being simply a lovely wide open space, with the sea beyond. Service is fast and efficient, with friendly staff.Lunch yesterday with my friend was equally good. I chose a light meal, wild mushrooms in a creamy Stilton sauce on brioche, and my friend had courgette soup and instead of bread requested a side order of sweet potato chips. I'd not had these before and I can thoroughly recommend them, they surely must be the healthiest of chips!

This hotel has an old fashioned attitude to its' guests with good and courteous service, good menu and relaxing entertainment every evening. There are large bedrooms and many have sea views, being only 100 yards from the sea front.

Really lovely hotel. Comfortable beds, dinner was excellent - 6 courses! Breakfast was not such a great experience. We waited over 5 minutes to be seated and then another 25 minutes before getting our tea and coffee. The actual breakfast was lovely so it's a shame as we felt this let the hotel down and this is the reason I didn't give it 5 star. The room was very hot as well, no air con. When we opened the windows the noise of the funfair wasn't great (although this obviously was a traveling fair so not always there). Despite this I would recommend this hotel as it was very nice other than this hiccup. We had a wonderful massage in the beauty rooms attached to the hotel and the entertainment in the evening was very good as well. Staff very friendly.

I always enjoy visiting The Palace Hotel. It is beautifully located close to the sea front. It has a wonderful area for sitting outside with plenty of comfortable seating. The staff are always very friendly and professional. The biscuits that accompany the tea and coffee are fabulous and are complimentary. They are homemade and incredibly tasty with a great texture and bake. A cappuccino, latte and tea for one came to just £8.00, which is good value. It is well worth visiting just for the biscuits, though I have previously enjoyed lunch at The Palace and the food is really very good.

Had a nice meal here. Service was very good. Was busy. Atmosphere a little quiet and the evening entertainment was ok, if not a little cheesy.

We were on a short break and had 2 evening meals included. Excellent value with 6 courses and excellent choices. We both had different meals and they were all excellent in taste and very well presented. Staff were friendly and helpful.

We had not a meal at The Palace Hotel before and decided to visit for Sunday lunch. There was a choice of at least five items for each course and it was particularly gratifying for our vegetarian friend to have more than one item to choose from. The food was well cooked, well presented, and full of flavour, and - a rare treat these days - there was a plentiful supply of vegetables, served by silver service. The waiting service was excellent.This three-course table d'hote meal represents great value for money. We expect to be returning soon

Faultless service from Carolina and Anna on reception, Charlie, Briea and Sue in the restaurant.I am single, live locally and come here for Sunday lunch - they always make me feel so welcome. The food is Michelin quality at English Tourist Board prices. Can't be bettered. Please don't all come I'll never get a table!

Fabulous place, great location right opposite the sea. Very clean good size rooms with everything you need, although bed a bit soft for us. Customer service and all staff are faultless with special thanks to Sue Restaurant Manager, who is very professional, efficient and friendly. Our evening meal and breakfast were excellent, good portions. Will definitely recommend and return. Best hotel we've stayed in for a long time.thanks to everyone who works there.

We were treated to Sunday lunch at this beautiful , well run hotel. It wasavery reasonable price for three courses and the staff were welcoming. A very nice experience and we would happily go back .

We have said before that this is a great place to have lunch so when we were entertaining a visitor we took her to lunch at The Palace. Having told her how good we thought the place was, we were pleased that she wasn't disappointed and thoroughly enjoyed the relaxing atmosphere and ambiance. Again the staff were friendly but efficient and the food reality good quality and value.

Stayed for 3 nights in July. The public area's were clean, well maintained and pleasant. The bar prices were reasonable and the entertainment not overly encompassing. The room I was allocated had a fantastic view of the harbour but was generally in need of some maintenance. The wall paper was scuffed and marked, the under window heater had a covering panel missing, the toilet roll holder was loose, the cupboard door didn't close properly and I couldn't find the TV remote control. The room was however clean. Overall it was a pleasant stay and I probably would use this hotel again but really hope they can do something about the maintenance.

We were in Paignton this morning and decided to break our stroll around the sea front (a one-mile route) having coffee at the Palace Hotel. It was mild enough, even though there was a breeze, to sit on the veranda. What a lovely hotel this is, welcoming staff and sufficient coffee in the pot for two drinks each, with two rather nice biscuits each, too. I do recommend this hostelry as a 'stop off' point if you're taking a stroll around the sea front - and it's looking even smarter than before now the scaffolding has been removed and the hotel's pristine, white façade can be seen in all it's glory.

I like The Palace Hotel in Paignton. It is really smart and the best hotel in Paignton by a long way. It is lovely both inside and outside. There is a lovely conservatory in which to eat your lunch, or fabulous seating with sea views if it is a sunny day! The service and staff are great, very attentive. The atmosphere is relaxed, but bustling. The lunch was very nice and unpretentious. There is a large choice of food and it is good value money. My club sandwich and fries were on point and clearly freshly made. The Palace Hotel is a nice place to spend a few hours and I can tell you that their homemade biscuits with their tea, are mighty fine and moorish! A top spot in Paignton and Torbay.

Just to ad to my review I rate this a excellent hotel..not as previously showing. The food was also of an excellent quality... our family room had fresh towels, tea, coffee, hot chocolate and a hair dryer. Unfortunately we didn't have the sea view, but we enjoyed the daily use off the pool and the sun lounging area

Stopped for drinks in the sunshine , good service , wine was good quality and the outdoor area is fantastic , sun or shade . Shame there is no champagne by the glass !

Nothing was too much trouble, always met with a smile. Courteous staff. good food. Everything you wanted was here

we stayed at this hotel last year and really enjoyed ourselves. It's not 5* by any means but it's also not a 'dump' 2 minutes and you are on the beach and 5 minutes walk in the town centre. The restaurant is good but again not 5* but adequate. The rooms are a good size and the hotel is very clean.

Just spent a delightful weekend at the Palace in Paignton on a coach trip with Edwards Coaches.Thr moment we arrived we were greeted by Naz, the manager who set the tone for our enjoyable stay. We were invited for a complementary tea or coffee while our luggage was taken from the coach directly to our rooms. Naz then explained the dining times and facilities. When that was over we went to our room which had an ensuite with bath and overhead shower, sink and toilet. Complementary toiletries were also provided. The room was clean. A nice touch was the Corby trouser press although I didnt use it this time. My wife wanted to press her clothes and reception sent up an ironing board for us.The food was exquisite and there was a great choice even for someone with a restrictive diet. We were served in the restaurant by Ivana on 3 nights and she put up with my slightly varied requests, for example on one night i did not wish to have one of the starters and she brought me an extra sorbet. Nice touch. My wife wanted to try the muscles but wasnt sure, Ivana suggested she try them and if she didnt like them to order something else. Top marks for customer service must go to Ivana as she was really helpful catering for the needs of a group of 6 of us.Although an excellent hotel, some things that could be improved (albeit minor), on arrival perhaps a soft drink and not just a tea/coffee could be made available and possibly something for diabetics would be nice. At the bar if you order a pint of soft drink like diet coke, I had to ask the barman David to top it up to a pint a couple of times. As I said these were minor things and intended to let the hotel improve an already exceelent experience.

I just want to thank you all for making my friends 70th Birthday party so nice, we were a table of 16, and everyone got what the wanted, and we all really enjoyed our food, thank you to all the staff for making our lunch so special, nothing is too much trouble for them.We will be back a few more times during the summer, as we have another couple of birthdays, so can't wait.We have already booked our table for our Christmas Lunch too, as it was wonderful last year so didn't want to miss out, then find out you were full up, as your Christmas menu is fantastic.Thank you all again Janet B

This is always excellent with a really good choice of food.The evening meal has six courses and always something different.It is always hot and served with a smile.

We always meet our friends here for lunch when visiting Paignton as it is a lovely hotel. We had drinks sitting by the fire before proceeding to our table which we had for the afternoon. We had all afternoon which is just as well as this time it was very busy and as a result a bit slow. However, the food is good and value for money although the chef could do with putting a few more chips on the plate with the steak!One of the staff recognised us from our visits on previous years which was nice, and all the staff work hard.Highly recommended!

Food first class, friendly and efficient Staff, free coffee and biscuits on arrival, excellent location, lovely room with free fruit, water and coffee - can't fault it at all. Very warm but, then again, perfect for older people.

I'm only on the 2nd night of a 3 night stay but I'm so impressed, I couldn't leave it another day before I wrote this. I've come to Paignton on a 3 night coach break. I genuinely don't know quite where to begin. We arrived just after 3.30 pm on Friday afternoon. While our cases were taken up to the rooms, we enjoyed 'proper' coffee, tea and locally made biscuits. I'm travelling on my own as a disabled widow, and my requests had been more than met. The hotel itself is a beautiful building which was originally the home of the Singer Family - sewing machines. It's very modern and easily accessible through the foyer to the lounges, bar and restaurant. I wasn't expecting one of the 'best' rooms, but as per my request for a room not far from a lift, and if at all possible, a double bed as I'm a terribly restless sleeper - I truly seem to be staying in a 'Palace'!I could happily rave for hours about everything including the beautiful bathroom, but I don't want to lose your attention. Evening meal - 6 incredibly beautiful courses. Choice amazing, and that's only the set menu!Restaurant elegantly set with crisp white linen. Service unbeatable with superb staff. Beds amazing (hard to force yourself to get up, but, really large variety of options for breakfast). Help, I want to stow away somewhere. If all this isn't enough, there's also different entertainment each night, a health spa, a heated swimming pool and the nicest most knowledgeable staff you could ever hope to find.Have to go now because it's dinner time!If you have a bucket list of things to do before. . . . do yourself a big favour and come to stay here

We booked an executive room , room service is extra charge under description on website it said room service it didn't mention a charge so feel poor advertising there and fruit bowl was 2 pieces of fruit! but apart that we had a lovely time Meals in the evening and at breakfast was perfect lots of choice We parked our car fine in the hotel car park we walked into the town centre as bingo at hotel was not our kind of entertainment but we didn't mind.We paid for a cream tea and that was nice we sat on terrace outside it did take 40 minutes to arrive I got attacked by a seagull that took my biscuits! But we did laugh my husband found it amusing! Nice view from our bedroom window we used the pool steam room we managed to go at a quiet time which was nice would definitely stay again but wouldn't pay for executive room again I would just pay normal rate room

I and some friends met up with a group of people, this happens once a month. I ordered tea and it was brought on a tray with a plate full of biscuits. That was such a change to be able to pour. I then stayed there for lunch and had tagiatelli with roasted vegetables and a sweet chilli sauce, best I have tasted and not too expensive.

Though not staying in Paignton itself this trip, we still called in as its one of our favourite hotels together with their sister hotel The Queens. We had an excellent light lunch.

We returned to the Palace Hotel today after an absence of more than 18 months. It was a spur of the moment decision while we were out walking. We were warmly welcomed, almost as old friends, by several members of staff who recognised us, which was a very good start. After choosing a table in the conservatory, we were presented with menus (and tasty nuts and olives to nibble while we decided on our order) and were delighted to see that the menu had been completely overhauled, with lots of choices to tempt us. In the end we chose ham, eggs and chips with salad for husband, and antipasti for myself.We didn't have to wait long before our meal arrived. It was all well-presented, and my antipasti was excellent - parma ham, chorizo, salami, a little dish containing both black and green olives, two hot crusty wholemeal mini-baguettes, butter, and a green salad. An excellent selection which went down nicely with my half pint of best bitter. Husband said his ham was delicious, and plentiful, too. We are glad we returned to the Palace; as I said in my review 18 months ago - along with comments which were intended as constructive criticism - this is a really lovely place for lunch. It is spacious, comfortable and spotlessly clean, and the staff - who play as important a role in any hostelry as much as the cuisine - are friendly, polite and professional. After today's experience, a meal we very much enjoyed, and at a very reasonable price, we certainly intend to return.

Good: Position right on the sea front opposite the pier. Parking on site with lots of space and strange password-on-exit system. Rooms are good to very good with big comfy double beds (actually 2 singles together) Breakfast is fresh and tasty with lots of choice. Freebies were tea and bickies on arrival, bucks fizz before dinner on first night, fruit in the room and a free mug each. Bad: Dinner was typical for hotels these days with every corner cut. The meringue had never seen an egg white, the meats were interchangeable in flavour and the veg was watery. The food almost always tasted of something not on the menu.Very Bad: Given that the clientelle spans the 60-85 age group the very loud music in the evenings is a damn stupid idea. They have an entertainer with amplification dishing out tribute versions of every cliche "artiste" from the past. This plus Bingo at top volume means you have nowhere to retreat to for a nice G&T, a bit of a read after dinner or even sleep before 11pm because the room reverberated with a jangled cacophony of "Que Sera, Sera plus many, many, many others accompanied by massed bass guitars every "£$%& night. A deal breaker for me meaning no return...ever.Very Good: The staff who strive to raise the tone, are friendly and helpful and are this hotel's best asset.

I called the hotel twice to query that they could cater for a vegan and coeliac diet for a lunch party of friends. They said they could so l ordered the meals we wanted over the phone to make it easier. When we arrived today in the restaurant they initially said they had no record of the reservation request. The waitress was helpful and returned saying we could both be catered for. My tagine was kidney beans, peas, courgettes, onion and chickpeas in a watery solution with sultanas. It was dire and for £8.95 a rip off. Don't visit if you have a dietary need . I won't be returning. It seems the chef throw the meal together using whatever he had at hand.

as i said prevouleysly staff resurant bedd room staff all brillant could not fault and as iwas on cruthes they did everythink possible to help

Joined the palace hotel spa and gym ,with my wife .Only used a few times busy schedule with work .As per there protocols at the time I finished ,had to write a letter with the given amount of time lapse as required ,my wife took the letter in handed it to the staff on duty who duly read it and told my wife that it was fine and everything wouldd be sorted and there was nothing else to do .We took that they would then terminate all transactions with me.Quite dismayed when I happened to look @a bank statement for February and the palace hotel and spa were still taking there £26 still .Immediately rang the spa and spoke to a representative there who said it was my fault ,he then passed me on to his supervisor who said it was my fault and had I filled in their termination form,I recounted that my wife handed in the letter ,I pointed out the fact again and as my wife was next asked her and she recounted that she handed in the letter their rep read it and did not mention anything about a formOtherwise we would of filled that in ,he basically said it would not of happened that way as it is policy .I asked he was calling my wife a liar he then repeated it was policy .I canceld the direct debit with the bank .This a warning to others who join this spa ,do not be like me and trust such a respectable establishment , I feel I have been taken for a ride and they did not want to discuss this properly with me so if you belong to the spa and are thinking of leaving don't follow there rules and believe they will terminate everything ,if you're thinking of leaving them then cancel the standing order first then terminate the membership .This may sound like a rant but it's intended as a warning .

I have had Sunday a Lunch at the a Palace Hotel several times over the past few months and every time it has been excellent. Good choice of menu courses served by friendly, professional waiters/waitresses. Lovely surroundings with piano playing gently in background. He also takes requests.

We called in for a light lunch today. There was a good variety of menu choices to cater for varying requirements. My wife and I were impressed with the ambience, service and presentation of the food. Very nice.

Visited this hotel for lunch, the first time for many years. What a pleasant surprise. Friendly and attentive staff who knew what they were doing. Linen napkins! Not those horrid paper things. Food excellent, well presented. A nice relaxing atmosphere prevailed. The Christmas decorations were outstanding and would not have looked out of place in 5 star hotel. The palace is rated as a 3 star but it far exceed all 4 stars in the area today.... will return very soon. A great credit to the English Riviera.

To Paignton Seafront and there to meet with friends at the imposing looking Palace Hotel, to take tea in the lounge as non resident guests and later a cream tea with jam and scones. Driving into the grounds I was immediately struck by the fact that there has been much well spent investment by Duchy Hotels, who apparently own two other hotels in Torbay and have recently purchased the forlorn looking 'Kistor' in Torquay which is to be refurbished and re opened next year. The car park is clean and neat and well laid out in the garden. The ground floor interior all looks newly refurbished and has struck a style which is both contemporary but making the most of traditional features. We found it very clean and a relaxing environment in which to meet our friends and enjoy some food away from the main restaurant.The staff were all neatly turned out polite, helpful and cheerful, a credit to themselves and whoever trains them. The food and drinks were fine and not overpriced for a venue of this quality. I have nothing adverse to say about this fine hotel and will be returning to it for lunch or dinner, and will be recommending it to friends from elsewhere looking far a hotel in Torbay.

My mother and I came with Jamesway Travel for Turkey and Tinsel from 30th Nov until 4th December. What a great few days. Great room no 57 with garden and sea views. As usual the restaurant was super, great food and wonderful service from Sue and staff, who were their usual friendly selves. Keep up the good work, hope to see you again next year. Merry Xmas and a Happy New Year to you all.