Based on 3.459 opinions finded in 2 websites
Based on 3.459 opinions finded in 2 websites
Nº 205 in 431 in Guildford
Opinions
Always great food, friendly, quick service, have never had any problems. Would highly recommend. Surprised to see some negative reviews. Just ordered tonight, great place.
Sandy Abbo . 2024-11-06
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The food was really terrible quality, oily Thai curry’s, found a beak looking thing in the curry.
Jessica . 2024-09-28
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Oriental Express is a firm favourite in our house. We’d never go anywhere else and we speak about it only with the highest of reverence. It’s the benchmark against which I judge all other Chinese restaurants and takeaways. Couldn’t recommend more!
Chloe . 2024-09-27
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I gave quite detailed address/delivery info. Driver could not find us. 3 of us went offsite in search. Driver said that he hadn’t been given the info I gave you. Some food was cold.
Diane . 2024-09-05
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Great experience ordering here!
Hollie Papworth . 2024-08-11
MORE AT Google
Wasn’t up to the normal standards chow mien was tasteless was like plain noddles rice was cold and chicken balls greasy and doughy. Wasn’t impressed.
sarah . 2024-08-09
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Food was really good! 1st Chinese food I’ve enjoyed in England when I’ve visited!! Amazing collection too, staff really friendly :)!!
Rebecca . 2024-08-04
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Brilliant service and delicious food!
diana . 2024-07-20
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A little dissapointed in my order tonight, food normally amazing but 11.50 for a starter for 2 and instead of actual ribs your given tiny chunks of rib, all the other stuff had no filling very overpriced and not very nice, chow mein and everything else great as always will avoid any starters in future x
Katie . 2024-07-03
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Both rice had no taste,the food was so bland
Timi . 2024-06-23
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This was honestly one of the best Chinese meals I have ever eaten. It was absolutely delicious with large chunks of meat, tasty dishes and good size portions. Would recommend 👌
Paul . 2024-05-24
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Tough pork in curry. Overcooked Crispy Duck.
Michael . 2024-05-12
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Fast Delivery, and good quality food
Alex . 2024-05-04
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As always the delivery was either on time or early, such a good service. The food, again as always was hot and delicious. Always a delight to have a meal from Oriental Express. Well done Just Eat and Oriental Express. Thank you.
Jill . 2024-05-04
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Normally when we order everything is lovely unfortunately i had the wrong order should of a normal chicken chow mein and i received a special chow mein which contained shrimps, pork & chicken and i don’t eat pork or any form of seafood. So was very disappointed. Went in the bin. 😭 wasn’t very impressed.
sarah . 2024-04-27
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Excellent service and delicious food
Bohdan . 2024-04-20
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wonderful service as usual, and delicious hot food as well. Never disappointed with Oriental Express. Thank you for our lovely meals.
Jill . 2024-04-20
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Food was disappointing chicken Pekingin jelly like sauce it was muchy no veggies the beef with garlic and coriander in jelly like sauce chewy couldn't taste any garlic. Chef shouldn't reccomend either.
Mia . 2024-04-20
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firstly when seeing our order was already 15 minutes late we rung the restaurant and they said the driver was on the way and would be 5-10mins. This was not true as after another 25mins our order was still nowhere to be seen. Once we got on the phone to the incompetent driver she insisted she was outside our house which she obviously was not. After being back and forth about how she was sure she was on our road when she most definitely was not. We recieved very cold poor quality food. Not happy
holly . 2024-04-18
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DONT ORDER FROM HERE staff are so rude and delivery drivers are useless and dont know where there going. My order came almost an hour late and the food was poor qualitg and cold. waste of money
cookiess are amazing . 2024-04-18
MORE AT Google
Horrible food, tasteless Will not be ordering here again
Alex Davelis . 2024-04-12
MORE AT Google
Always such kind and speedy service! The food is always amazing. We wouldn’t get Chinese anywhere else! 😃
Steph Beak . 2024-03-31
MORE AT Google
All lovely food, apart for the quarter duck was so crispy & over cooked i nearly cracked a tooth so un edible which was disappointing. Apart from that all arrived hot.
sarah . 2024-03-24
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Food was piping hot and delicious. The special fried rice was so tasty. Tried some new dishes and was pleasantly surprised. Would definitely recommend. Our new Chinese takeaway for sure
Marie . 2024-03-22
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Really delicious, everything was great. The spring rolls could have been a little thicker but still very tasty, thanks folks :)
Lewis . 2024-03-20
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As always the food was excellent and the delivery was excellent too. Oriental Express is the best chinese takeaway ever. Thank you for a lovely meal that was delivered quickly and efficiently.
Jill . 2024-03-10
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Extremely disappointed with the taste. Pad Thai chicken was extremely sour(way too much soy sauce or vinegar ) and schezwan chicken was watery
Remina . 2024-03-10
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The driver does not deliver to the address and post code given - he is Chinese and PRETENDS not to understand any English yet clearly he can - plays dumb ! This is not the first time he has done this now I won’t order again ! For the price is not worth it nor the hassle ! Chips were thrown away as not cooked or prepared properly! Very poor indeed ! Though rest of food ok and if all else was good I would deffo order again but for the price the hassle puts me off
Mark . 2024-03-09
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Very tasty. Highlight for me were the pork balls with sweet and sour and the duck wraps.
Robin . 2024-03-04
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Great food always good service when you walk in. Quick cooking times.
Jordan Beech . 2024-02-22
MORE AT Google
Gave me food poisoning from prawns.
Sera Grover . 2024-02-17
MORE AT Google
Food was great it was a bit but worth the wait
Nicholas . 2024-02-02
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Ordered from this place tonight, normally order from hoho but was closed. Im very glad they was! The food from here is so much better everything was delicious! And only took 25 minutes to arrive, definitely my new place to get our Chinese takeaway!x
Katie Maynard . 2024-01-29
MORE AT Google
Excellent tasting food. Ready for collection and piping hot. Spot on.
James . 2024-01-26
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1 Dish cold, 2 didn't have brilliant flavour.
Martyn . 2024-01-21
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Food was cold, chicken chewy, and tasted old not fresh
Sammie . 2024-01-13
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The food was delicious and had a good portion size. We had an estimated wait time of 1.15 to 1.30 hours which I thought was a long time, however the food did arrive within 1 hour so we were pleased with that.
Bethany . 2024-01-06
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Food was never delivered and when I phoned they lied and said they had delivered it when clearly they hadn’t cos I’m still hungry and not eating 🙄they were very unhelpful on the phone and just said that I was lying and that I have the food
Megan . 2024-01-06
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the food is excellent the service is great
Elizabeth . 2024-01-03
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I think the chicken chow mein should be called onion chow mein cos one piece of chicken and 2000 onions was what I got
Alan . 2024-01-01
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Friendly driver, hot food and tasted amazing.
Lizzie . 2023-12-30
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Food was hot and tasty as always. Salt and chilli could have been a bit stronger personally. Favourite Chinese to order from
Robert . 2023-12-29
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Food was cold and lemon chicken was dry chicken. Prawn chow mein had one prawn in it and noodles cold.
Saskia . 2023-12-28
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The food is always tasty and always arrives hot.
Angela . 2023-12-24
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Wrong items, one of the mains wasn't very nice at all- quite dry and jellified
Sarah . 2023-12-22
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Very good taste and value. Prompt professional delivery.
Caitriona . 2023-12-22
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Absolutely the worst Chinese I've ever had my name is Scott and your food is disgusting you should be shut down and bamboo garden is the best choice 👌 my dog can make a better chow main looool
Scott Mccallum . 2023-12-15
MORE AT Google
Food was still hot and fresh. Great quantity for the price and really nice to eat. Best Chinese I’ve had for ages
Charlotte . 2023-12-06
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Excellent quality, well cooked and delivered hot and early. All order notes were fulfilled and delivery guy was friendly
James . 2023-12-03
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It was simply scrumpdiddleyumptious, will be ordering from here again <3
Arian . 2023-12-02
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excellent early delivery, very nice driver and food was not oily and very tasty
Nino . 2023-11-29
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Great food and great service. Thank you!
Andrea . 2023-11-28
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Delivery driver was fantastic!! Food is good but not as crispy as I would hope.
Samira . 2023-11-24
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As always our meal from Oriental Express was absolutely first class. The food was perfectly cooked and delicious. Thank you for our wonderful meal.
Jill . 2023-11-17
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Decent food, sadly forgot my egg fried rice
grant . 2023-11-11
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one of the best Chinese takeaways I've had! the food is delicious and the portions are very generous. the menu has a very wide selection of mains and appetisers, with some Japanese food options as well. the people are nice and my order is always complete within 10-15 minutes. the place itself is also clean, and has chairs to wait for your order. I recommend the pork chow mein, delicious noodles and a nice portion of pork. I highly recommend checking them out! 😋
alexis king . 2023-10-28
MORE AT Google
Most of Food was lovely, dissatisfied with the chips tho, they were soggy and chewy tasted liked old like they had been reheated definitely wasn’t cooked freshly. So we didn’t eat them unfortunately!
sarah . 2023-10-19
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Takeaway order on phone, Wednesday night. Delivery person was very polite , food hot and yummy (thank you chef) was tasty best in ages. I think a bit more softness on phone not so I dont care attitude from some. But the food was lovely and hot on delivery. I called too thank then as above credit due food was great. I asked for manager and I think thought I was complaining. Anyway I was so happy with the food i was giving a compliment. Thank you Oriental Express credit due for lovely tasty food.
Linda Ansell . 2023-10-04
MORE AT Google
Ordered through their own app. Delivery was quick and free, and food was tasty. Thank you!
Paul Glancey . 2023-10-01
MORE AT Google
Food was Luke warm but soft when it arrived. We called them and they said they were stuck in traffic but they were on a bike
Beneca . 2023-09-27
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Food was disgusting No taste Slimy chicken Hard dumplings etc etc
Wendy . 2023-09-25
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thank you for the free £100 worth of food you gave me , li man chow ( wembiao) ( billy)
Polo . 2023-09-11
MORE AT Google
Good food and quick delivery. Thanks
Christina . 2023-09-09
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Great food as always and super fast delivery.
Philip . 2023-09-05
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Amazing quality! Best Chinese I’ve had in a long time
Joshua . 2023-09-02
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Gorgeous piping hot and excellent portion size
Donna . 2023-09-01
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This restaurant give us peanuts in stead of cashews in our pad, Thai Thai, instead of cashew nuts, and my son is allergic to peanuts. I think they want to kill him.
Paul . 2023-08-31
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Amazing food. Lovely delivery man!
Jack . 2023-08-25
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I regularly get food from here and have no problems with it. Always fresh
Siân . 2023-08-21
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Fabulous experience with the takeaway, gorgeous food and fast delivery. Would order again when we visit Guildford. Thank you.
Mandy . 2023-08-11
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Ordered online . Food delivered on time and hot and delicious
Lucie Kettering . 2023-08-06
MORE AT Google
The food came exceptionally quick unfortunately the price to quality ratio isn't great. Spent £26 for char siu buns which were not worth £7 probably would of been fine if it was £4 for 3 instead they were very a average. The signapore noodles were the only thing I would saw were close to "good". Just lacked flavour compared to ones I've had before. The biggest disappointment was the squid. I have never thrown away squid till today It was awful, rubbery, no salt or chilli, somehow had flavourless onions. I have never written a review before but felt I had to here. Overall if you want quick food and fancy Chinese this place is passable but personally won't be coming back.
kyle . 2023-08-06
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Relatively small portion of House Chow Mein. Little meat and flavour.
Jim Ballantine . 2023-08-05
MORE AT Google
lovely food, would order again.
JAYNE . 2023-07-21
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Great tasty food and large portions always on time with excellent service, best Chinese in Guildford 👌
Luke . 2023-07-20
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I ordered beef noodles but they gave us chicken noodles
Paris . 2023-07-15
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Always good service and delicious food. Quick delivery with a smile. Perfect
Cheryl . 2023-07-12
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Ordered this then looked at the reviews and got a bit worried with waiting times and food experience. What I didn't expect was that my order arrived about 15 minutes later?? The fastest delivery on a Saturday night I have ever seen To top that, the food was absolutely excellent, I recommend the Singapore fried rice, dip some sweet and sour sauce in that baby and cry with how good it tastes. This will now become my go to place to order Chinese 😀
Kieran Roberts . 2023-07-02
MORE AT Google
The chow mein is just delicious! Many time eating food from them and always great, pipping hot! We tried all chow meins, duck spring rolls, Roast duck Chineas style all amazing.
Natalie . 2023-07-02
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I did a walk in, unlike a lot of issues had with this takeaway being deliveries. The food is lovely, the staff were nice. I got a free bag of prawn crackers even when ordering for one person. Albeit the egg fried rice was a little bland but thats fine. If you want good food from here try to takeaway in person, I assume they do the just eat deliveries themselves and get backed up, causing them to be late.
leon . 2023-07-02
MORE AT Google
Ordered food and sat down expecting to wait 40 minutes before it arrived, 10 minutes later it arrived. Very good service and very tasty.
Ian . 2023-07-01
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disgusting food and service not giving me large noodles and poppadoms because i am chinese and they are very racist so don't come as they are unkind and food is bad and restirant is too loud many babies crying everywhere because the food is so bad it give me tummy ache thinking about it do not come please and also expensive
Smokezy81 . 2023-06-10
MORE AT Google
First order which was pretty good. Rice a little dry.
Pauline . 2023-06-09
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friendly delivery and great food! 🌟
Charlotte . 2023-06-05
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Came very early and hot but the quality of food wasn’t brilliant was like slop such a shame as wanted a change from hoho but i just couldn’t eat this Chinese my children also turned it down gutted.
Katie . 2023-06-03
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Everything was great however, I didn't receive my can of tango. Not going to jump up and down about £1.30 though.
Bronwyn . 2023-05-15
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You dirty bunch of thefts. You expect order will your away and take the money out of customs account. You best start putting back into our accounts
Richard Taylor . 2023-04-16
MORE AT Google
Noodles far too greasy compared to other restaurants. Too much lemon grass in green thai curry. Tiny Prawn toast not worth the money. Sorry not returning.
Paul . 2023-03-29
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Worse food I have ever ordered. The ribs was not nice and rice was hard. This is my first time ordering food here and will be my last time.
Taiye . 2023-03-27
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Delivered on time, however, it looked and tasted unlike any chicken with cashews nuts in yellow bean sauce that I have ever encountered. Unappetising to look at and bland to eat. Feel ripped off!!
Gavin . 2023-03-26
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Always a great service and food.
Claire . 2023-03-18
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Lovely food. Restaurant friendly and helpful when called.
Claire . 2023-03-15
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Waited 3 hours for my order on a weeknight, after ringing twice they confirmed delivery to the wrong house and refused to redeliver or offer a refund. The solution offered was to knock on the neighbourhood doors. Not even an apology, it is shocking. NEVER order from here.
Heather Marie . 2023-03-15
MORE AT Google
Took over 2 hours to be delivered and most of not was completely cold
Sophie . 2023-03-12
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Lovely food it was amazing just what I was craveing Even arrived 15 mins early then the expected time And the delivery driver was verry polite Thank you 😃
Steph . 2023-03-11
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Chips were soggy not edible squid was small portion considering the price.
John . 2023-02-17
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The food was very nice and was nearly warm
Louise . 2023-02-16
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I have tried a lot of chineses in woking and Knaphill but this restarant is by far the best i have tasted, delivery no issue despite having a security system in place, the food was piping hot and their spring rollsand salt and spicy prawns were a delight. Great meal and i will definitely be returning
Mike . 2023-02-08
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Always good food and service..thank you
Lynn . 2023-02-04
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Came with foil in chow mien!!! I’m disgusted
Miss . 2023-02-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Gordon Ramsay level food. I reached enlightenment after 0.1 second after putting the chicken in my mouth. Very nice food with alot of flavour. Staff is very friendly and respect your choices. I will 100% come here again. Best food in the world. Gordon Ramsay got some competition. Phil Johanson is 100% lying, these mushrooms werent covered in breadcrumbs.
4 Opinions
First and foremost, the service we received was abysmal. The woman behind the counter was not only rude but also exhibited a complete lack of customer service skills. This behavior made our visit anything but enjoyable. To make matters worse, our orders were consistently incorrect. We received Yogoos that we did not order, and when we attempted to bring this to the attention of your staff, we were met with refusal to acknowledge their mistakes. It is unacceptable to serve customers the wrong items and then not take responsibility for the errors. My child doesn’t even like Kit Kat and had ordered Oreo, when we questioned this your staff member shouted “that we had ordered Kit Kat,” and shrugged her shoulders. Furthermore, I was astounded by the complete lack of child-friendliness. Families should be made to feel welcome, and this was not our experience. This is an important aspect of a family-oriented business that should not be overlooked. What was particularly shocking was when we dared to provide feedback on the subpar service we received. Instead of accepting constructive criticism, the staff member argued back, stating that we were not welcome and shouldn't return, and that she had been in a good mood before we came over. This level of unprofessionalism is not something we expected from Yogoo Guildford. I hope you take this complaint seriously and consider it an opportunity to improve your service and customer experience. Our visit to Yogoo Guildford was nothing short of a disappointment, and I hope you can rectify this situation to ensure that other customers do not have to endure a similar experience.