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4.3

Based on 5.350 opinions finded in 2 websites

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Nº 480 in 1330 in Cheshire West and Chester

Nº 16 of 41 American in Cheshire West and Chester

CUSTOMERS TALK ABOUT DISHES WITH..fishlobsterchocolateduckfilletmeatmustladysteakoldpaycookedsteaksbandchickenbeautiful

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Lovely cocktails, great atmosphere

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Toni Davies . 2025-06-04

MORE AT Google

Dreadful experience that ruined a night out to music at Chester cathedral. Shocking poor service that saw us late to our table and after an hour we had only just had our starter. We had to leave before eating mains Would Never return to this poorly run establishment

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Julian Winfield . 2025-06-01

MORE AT Google

I came here with some friends recently and the service was impeccable! Our server was called Emily and she was incredibly helpful as we made it aware to her it was our first time coming and she offered a range of different recommendations. She was absolutely lovely and just made the experience 10/10. We will definitely be coming back!

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Lillibeth Symons . 2025-06-01

MORE AT Google

Let's start with the good: food was delicious, meat was cooked to perfection and well worth the price. Wine was also lovely. Service was generally good but could be a little better. The bad: THE MUSIC WAS HORRIBLE! We went in expecting live jazz and were violated with nasty club music. If it weren't for the deposit charge we would have left straight away. Such a shame because this place is catering to the wrong people (drunk, pre club people). Please dont ruin this lovely restaurant with such bad music!

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Spinzzi . 2025-05-25

MORE AT Google

Absolutely amazing restaurant, fabulous place to eat, first time here but won't be the last, I had Salmon Sashimi starter, Fillet Mignon Steak & Beef Dripping Chips, Wife had Duck Rolls & Caesar Salad, Daughter had, Chilli Squid & Crispy Duck Salad and a Strawberry Cheese Cake. everything about this restaurant was absolutely brilliant.

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Ray Davies . 2025-05-21

MORE AT Google

Absolutely fantastic evening on Saturday, food was fantastic, wine was lovely, service was great and entertainment was enjoyable upstairs . Would recommend for dates or special occasions, we had the steak marinated in black garlic and treacle it was lovely.

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Dave Walker . 2025-05-20

MORE AT Google

Great service, thanks Halle, great atmosphere, let down badly by the cuisine.

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Imran Ispahani . 2025-05-20

MORE AT Google

Fantastic food, great service, lovely atmosphere. Downstairs was a bit noisy but we were upstairs which was much better. Rooftop terrace but toasty warm with the heaters and they close the roof after the sun sets

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Rennie Schafer . 2025-05-11

MORE AT Google

I loved every second. Perfect birthday treat.

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Jasmine Pemberton . 2025-05-11

MORE AT Google

Opera Grill is the perfect venue for a great night out. Delicious food, great music, lovely welcoming atmosphere and the friendliest staff...especially Gary who goes above and beyond to ensure you have a fabulous time x

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Lisa marie A . 2025-05-11

MORE AT Google

Excellent service from Clark, food was perfect, a good mix on the decks although a touch loud to hold a conversation, good ambiance

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Allan L . 2025-05-10

MORE AT TripAdvisor

Really lovely venue and service was excellent. We went for a friend’s birthday after a day at the races so obviously it was very busy, we were seated on the terrace, our waitress was lovely and kept us well informed, the wait was no issue and when the food arrived it was excellent and worth the wait. I’d definitely visit again.

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Clare3982 . 2025-05-10

MORE AT TripAdvisor

We came to Opera for a light snack and drinks as two couples. The food was tasty (Asian sharer and hummus/bread) and a wide range of drinks available. Unfortunately, on a sunny busy day in Chester, we have been waiting far too long for service notwithstanding forgotten drinks order! And as for no plates being provided and having to eat from napkins… A real shame as the location and menu is very good.

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Scruffy1968 . 2025-05-10

MORE AT TripAdvisor

Excellent restaurant high class vibe interior food wine, has it all... Isac and his team really can't ever do enough for you! Has even just refunded a deposit on table we weren't able to take due to a family crisis...

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Old English . 2025-05-09

MORE AT Google

Excellent service. Very accommodating. We are a fussy family, 2 vegans and a garlic intolerance! Clark was very attentive and simple amazing! We will be back soon thank you!

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Natalie H . 2025-05-06

MORE AT TripAdvisor

Enjoyed an excellent meal in comfortable surroundings with love music. Perfect

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Kevin Stones . 2025-05-05

MORE AT Google

I was expecting this restaurant to be a bit more upmarket than it actually was, but on arrival it was a bit chaotic which kids running around and climbing on the furniture.. not the best first impression for a dinner on a Sunday night. However the overall experience was quite nice. Food, in general, was good but we had to send one dish back as it was undercooked. Waitress was very pleasant but made a few mistakes with the order. Wine was very nice and good value and they have a fairly good selection too. Overall it was a pleasant evening. No where near as high end as I was led to believe but nice all the same. Roast beef dinner was delicious, albeit a tad overpriced.

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Kevin Dunscombe . 2025-05-05

MORE AT Google

We had a lovely waiter, Clark, who was pleasant, helpful and attentive.

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Caroline Chantrill . 2025-05-03

MORE AT Google

Called in for drinks, were taken to the new roof terrace which is very well presented. Decided to eat so just ordered two Sunday lunches without looking at the menu. The food was very disappointing - meat was nice but the rest was so sparse it was unbelievable and the Yorkshire pudding tasted like balsa wood. I was shocked, therefore, to be charged £27 per meal. We challenged the cost/value and the price of one meal was taken off the bill but this seemed to upset the waiter personally so we left a frosty environment. Suggestion - with such a nice roof terrace area, why not reserve it for adults only instead of screaming babies and toddlers being allowed to climb all over the tables, as was the case yesterday

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Jon G . 2025-04-28

MORE AT TripAdvisor

Amazing place. We booked a table for the live music and wasn’t disappointed. Great live music from Yubaba. Great food and drink. The starters, sashimi was impressive, arriving in a place of mist! Amazing steaks. Highly recommend this place.

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jamie thomas . 2025-04-28

MORE AT Google

Love the new terrace and the food is Devine ! Service premium and desserts … omg the chocolate soufflé is heavenly!!! Cocktails top to summarise … this place is must visit , must be , must try ! Strongly recommend!

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Alex Bachanek . 2025-04-26

MORE AT Google

The best place to go for food or drinks etc

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Buba Sillah . 2025-04-22

MORE AT Google

Lovely venue, and attentive service but had a better burger from McDonald's at a fraction of the cost. Wouldn't recommend eating here.

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Phil Clark . 2025-04-21

MORE AT Google

I absolutely love coming here. The atmosphere is lively and happy. The food is delicious and the service is excellent.

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Sonia Rehman . 2025-04-18

MORE AT Google

The food is excellent it’s just a shame the staff and service are so utterly incompetent, every single time. An absolute disaster of a place. Forgotten bookings, late tables, slow and rude service.

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Joel Davies . 2025-04-12

MORE AT Google

Exceptional, can't wait to go again

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DAZ booth . 2025-04-09

MORE AT Google

Nice environment and really good service.

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Elisa Montaldo . 2025-04-07

MORE AT Google

My daughter reserved this place for a surprise 60th birthday for me ,had a gorgeous meal, staff were great ,place is to die for, give the opera ,the staff and the food 10/10 👍

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Colin Mcdonough . 2025-04-06

MORE AT Google

It was a wonderful experience. The food was very deliciously prepared, the service from Mario was wonderful. My only remark is that it could be a little brighter so that the menu could be read without having to use my phone to light it myself. My overall impression is wonderful!

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Stanimir Stoev . 2025-04-05

MORE AT Google

Really disappointing - with a bill of over £220 for 4 people was expecting good things again. Came here for Mother’s Day after being at the restaurant with a party last week - how the experiences were *VERY* different!! Food was poor - portions tiny - had the same menu both visits. No sides with the mains?! Had to order those separate and we weren’t upsold these when we were ordering? Service was poor - didn’t ask if our food was ok until after we had finished, after first drinks we ordered we weren’t asked if we wanted to order any more, we waited over 45 mins for dessert to be told that they had lost the ticket and it had to be ordered again. I really resent paying such an extortionate bill for poor food and service. Won’t be back, don’t recommend. Much better places in Chester with better service and value. An expensive mistake.

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EmilyS1414 . 2025-03-31

MORE AT Google

Fantastic staff, big thankyou to Beth for amazing service and the manager that was on shift at the time was very attentive. Thankyou all!

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Jessica Addison-Simmons . 2025-03-30

MORE AT Google

What a motherly day experience, fabulous service, especially Jemima’s who when above and beyond getting extra gravy ect , food delicious presentation, high class, atmosphere and the ambience was a great buzz for Mother’s Day. The service was exceptional.

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Antoinette Mallon-morris . 2025-03-30

MORE AT Google

This is a restaurant with good service. The presentation and plate look good. I cannot say the same thing about the taste.

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Big Boy . 2025-03-28

MORE AT Google

The meal was a disappointment, only saving grace was the great band that was playing and the Sticky toffee pudding which was wonderful

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Ian Mackenzie-Romero . 2025-03-23

MORE AT Google

Really nice night we had thank you Emily was really nice perfect timing ,never felt rushed Lovely night

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Tim Munslow . 2025-03-23

MORE AT Google

Halle was exceptional loved every minute 10/10 service.

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Kaitlyn Nicholson . 2025-03-22

MORE AT Google

Remains a great place for cocktails and socialising. Good choice of drinks, and they can mix others if requested.

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Gail . 2025-03-21

MORE AT Google

We had planned a Friday day trip to Chester and after looking at various lunch options booked a table online at Opera. We need not have bothered to book as it was practically empty. The decor inside is lovely and we were warmly welcomed and seated. We were presented with the menus and asked if we had any food allergies (we were asked this three times by three different staff members), but good to be certain I suppose! After rather longer than expected we were asked if we wanted to order our drinks, we said yes and as we had waited a while we had decided on food choices so ordered our food at the same time. I ordered the salt and pepper ribs as a starter. These duly arrived and the portion was larger than I expected, I'm not sure if the menu specifically stated they were covered with tempura batter but they were very greasy and after eating two I left them. I did pount out to the waitress that they werent what i was expecting and not particularly pleasant to eat. My main was chicken caeser salad was much better. My partner had the tuna salad but sent it back as the tuna was overdone. He was asked if he wanted to order something else and he enjoyed his main when it arrived. We didn't stay for a dessert and requested the bill. When it came the returned tuna hadn't been taken off but when we pointed this out our bill was updated. All in all the staff were pleasant but a little bit disorganised and the food wasn't as great as I was expecting. Would I go back? Maybe.

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Simon . 2025-03-15

MORE AT TripAdvisor

Food was fantastic. Clark was amazing, he made great recommendations, made me and my wife feel important and valued. We had a brilliant evening, all of the staff were very attentive. Thank you.

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Dad . 2025-03-15

MORE AT Google

Would highly recommend anyone visitng chester to dine at the Opra Grill restaurant. Our experince here was amazing, the food was excellent. Jemima was our server, and she gave outstanding service. She was very attentive to our needs and super polite. We will definitely come here again

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Hayley N . 2025-03-14

MORE AT TripAdvisor

Both my wife and I opted for the fillet and both were cooked to perfection It was so tender it melted in the mouth I was a little gutted to have ordered the triple cooked chips as a side as I didn't touch them, the steak and sauce were enough Would definitely recommend for that special occasion when you feel like splashing that extra bit on your someone special. The staff were all very attentive and helpful. We'll done

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1Steve_bach . 2025-03-11

MORE AT TripAdvisor

What a wonderful experience. We visited to celebrate our anniversary and was looked after so well. We really enjoyed the celebratory cake that was brought out to us... such a lovely touch to end our day. A great big shout out to Emily, who looked after us so much. She's a credit to the restaurant. Thank you 😃

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Jay Byrne . 2025-03-09

MORE AT TripAdvisor

Fabulous service by Annie very attentive ! Great customer service great experience thank you so much lovely food and. The singer was ace !

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Amanda D . 2025-03-08

MORE AT TripAdvisor

Excellent meal. Service was exceptional, Mario was our server and was lovely. He made our friends birthday very special. Great overall experience.

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Annie Hurst . 2025-03-04

MORE AT Google

Nice steak, but not including fries or some sides at their prices is blatant profiteering. Wine prices were steep, too.

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Allan Behrens . 2025-02-22

MORE AT Google

Sat down in a booth after walking in last minute, polite and friendly staff, our server Amelia was very attentive and laughed at our awful jokes, great experience with well trained and enjoyable staff, highly recommended

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Robbie Berry . 2025-02-03

MORE AT Google

Good service from Gary. Thank you!

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Amy Gottgens . 2025-02-03

MORE AT Google

The service is polished, slick and very friendly. The staff are attentive to detail and check-in often throughout the meal in a manner that is helpful and light. The food and wine - simply perfect. The menu is both broadly appealing yet refined. An excellent time out in Chester with great vibes. Highly recommend the Wagyu and venison.

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V Young . 2025-02-01

MORE AT Google

We booked a table of 12 for Erlandos birthday, despite the late time we got treated like we are VIP and made us feel welcome and unique. 5 stars is a baseline for this amazing experience

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Denis Hamidi . 2025-01-27

MORE AT Google

Very well run, organised with a great ambience

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Andy Hanratty . 2025-01-25

MORE AT Google

Food is amazing, if you haven't been, definitely a must try...lovely designed restaurant, yummy cocktails..but most of all the staff are a fantastic team,very well looked after, so a big thank you for today vist

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Judith Evans . 2025-01-23

MORE AT Google

Amazing restaurant with lovely staff! Everyone was welcoming and friendly. We had sirloin steak and grilled sea bass for main, and both items were delicious and cooked perfectly. I definitely recommend this place for a cozy night out.

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Poorya Ebadsichani . 2025-01-20

MORE AT Google

We had drinks at the bar, the staff were fantastic (full of energy). The cocktails were lush!! We had 4 cocktails, they were between £11-£14 each. The atmosphere was buzzing, they had a DJ and the hustle bustle of the kitchen and dinners was fantastic. Would recommend.

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Gemma Payne . 2025-01-20

MORE AT Google

Popped in opera Saturday for dinner with few mates to celebrate a reunion, and I was really impressed with the flavours, and the warm treatment we had. And specially the rounds of shots that they offered us

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Denis H . 2025-01-12

MORE AT TripAdvisor

Had such a fantastic experience the waitress was kind and very helpful food was amazing the whole nightlife was brilliant will definitely recommend to friends as family

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Stewart C . 2025-01-12

MORE AT TripAdvisor

My son organised his girlfriend’s birthday dinner at Opera Grill in Chester this evening. Food was cold, sauce had over thickened (obviously sat for a while) and veg were burnt and flavourless. £270 bill! I’ve had better cheesecake at Tesco’s cafe as well! Awful. We all felt robbed. In contrast, we spent £260 on Christmas Eve at Miller & Carter for a similar menu and it was so worth it. Sorry for the bad review but if you’re going to charge huge sums of money for substandard food, don’t expect praise.

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Lori Reardon . 2025-01-12

MORE AT Google

Ester was amazing and understood every wish we had. Friendly food, awesome service. Thank you. Restaurant has amazing interior design. Very cosy and comfortable

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Kristine P . 2025-01-04

MORE AT TripAdvisor

We went to opera just casually, thats the best choice ive ever made, so tasty food, so good atmosfere, and Ester was lovely, thank you so much

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Salvatore C . 2025-01-04

MORE AT TripAdvisor

Annie looked after us really well. The drinks, steak, and other food were excellent. We had a great time. It was also the only busy place in Chester on a dreary January Saturday

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Thomas D . 2025-01-04

MORE AT TripAdvisor

Great vibes, tasty food, geeat service. Quite a sophisticated place, not for baby!

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Ewan Ball . 2025-01-03

MORE AT Google

I recently had the pleasure of dining at Opera, and the experience was nothing short of spectacular. From the moment we stepped in, Garry, the host, set the tone for our evening with his warm welcome and impeccable service. His attention to detail and genuine hospitality made us feel like honored guests throughout our meal. The Food was a highlight, showcasing a menu that blends creativity with classic flavors. Every dish we tried was prepared with an evident love for culinary excellence. The presentation was artistic, almost operatic in its own right, with each plate resembling a miniature stage set. The flavors were deep, complex, and utterly satisfying - from the succulent steaks to the perfectly al dente pasta dishes, the food was a symphony of taste that left us wanting more. Drinks at Opera were equally impressive. The cocktail list is inventive, featuring unique concoctions that complement the food beautifully. The wine selection was extensive, with options for every palate and budget, and the staff, including Garry, were knowledgeable, guiding us through the choices with expertise. Whether it was a crisp white to start or a rich red to accompany our main course, each glass was chosen to enhance our dining experience. The atmosphere at Opera is where the magic truly happens. The decor is elegant yet comfortable, with a nod to the grandeur of opera houses. The lighting is just right, creating an intimate ambiance that's perfect for both a romantic dinner or a celebratory gathering. The background music, often operatic, adds to the experience without overwhelming conversation. There's a sense of occasion here, a feeling that you're partaking in something special. In summary, Opera, with Garry's charismatic hosting, offers a dining experience that is both luxurious and welcoming. The combination of exceptional food, carefully crafted drinks, and a uniquely enchanting atmosphere makes Opera a standout choice for any food lover. Whether you're a local or a visitor, make sure to make time for this operatic feast for the senses.

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Nelko Nedelchev . 2025-01-02

MORE AT Google

Our party of 10 arrived on time. The restaurant was not particularly busy but it was 29 December 24. Three guests ordered the set Sunday menu which was reasonable however everyone else including myself order from the main menu. My plate arrived and it can only be described as boiled cod and rice floating in starch water. The other dishes served were underwhelming. We waited and waited for the plates to be cleared. Finally we had to tell the staff to remove them and give us the bill. We left without a dessert. The bill was approx £500 for one course. Very little alcohol was ordered because we don’t indulge but we do like a pudding 🍮 None of us were poisoned if that’s a positive.

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Suzanne Ryan . 2024-12-31

MORE AT Google

Good evening, thank you for a lovely evening on boxing night, booking was under Steph , was originally for 7.30pm, Mark I spoke with was very friendly and accommodating to move the reservation forward, the greeting on the way in from the male was very attentive from opening the door , host at the reception was warm and welcoming and friendly. Annie our waitress was very friendly and efficient and checked in with us . Thank you Annie. Chefs food was excellent, Cote de be ouf And starters , desserts ,bar was great service, coffee liqueur . The DJ was great too. Good on you’re team after one day holiday Best wishes 2025

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Craig Townson . 2024-12-26

MORE AT Google

Poor! Had to wait over an hour and a half to get food. When it turned up the food was bland, over cooked, not worth the price tag!

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Elliot Lee . 2024-12-18

MORE AT Google

Food excellent, atmosphere for Sunday gospel class, waitress lovely. Couldn't give it 5 stars unfortunately because the PR/marketing team obviously doesn't communicate any promotions to the actual on floor staff, our table (been reserved 3 months prior) was given to another booking and the two ladies down stairs forgot to mention our table was ready or that the restaurant was open for seating. Properly piss poor. But everything else was excellent, however I'd say over priced of course

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Rhys Parry . 2024-12-16

MORE AT Google

Arrived on time for our reservation, offered the worst table in the house or a drink at the bar while they sort out a better table. Quelle suprise the empty booth we spotted from the bar was now ours once we'd spent £25. Food was OK, sort of fusiony but enjoyable, some interesting wines but rather pricey, good interaction with senior staff, £200+ for a mid week 2 courses .mmmm I wouldn't race back.

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Mike Foster . 2024-12-09

MORE AT Google

Food was very good service was brilliant well worth a visit.

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Kate Vickers . 2024-12-08

MORE AT Google

We had our Christmas work night out here last night and it didn't disappoint. Food & atmosphere were great. We were served & looked after by Annie and her service was attentive without being intrusive, well done to her. Personally it's my first visit but I will definitely be back.

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Diane Smith . 2024-12-07

MORE AT Google

Had a work's Christmas do upstairs. Food was nice with prompt service. We had after dinner entertainment which everyone thoroughly enjoyed. Could've done with more bar staff at times. All in all a great venue for corporate events.

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Paul Baker . 2024-12-07

MORE AT Google

Brilliant evening. Super busy but the staff arranged for us to sit upstairs which was lovely and quiet. Food was great. Thanks.

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Josh B . 2024-12-03

MORE AT Google

This place is a disappointment.from the outside looks stunning however inside the staff were rude and pretentious and also felt judge no sooner I went in wasn’t very welcoming the hostess said in a very rude manner she couldn’t see our booking and then it was there was the given a card to sit at the bar till our table was ready went past our time slot so we had to go over and ask if our table was ready poor organisation was then seated upstairs then waited 20 minuntes for a staff member to come over with also 4 different staff members acknowledging the table but just ignored us and ask us for drinks and then ordered food , the staff member asked us if it was some special occasion sounded very patronising the only seemed to attend to people with money ,started arrived mine was cold in the middle then my main was just a disappointment the bread was the nicest part we then finished our meals which took them another 20 minutes to clear our table yet again staff members looking over .we then waited 30mintues for someone to come give us our bill by this point put our Coats on to see if anyone would notice us my partner ended up going up and paying at the bar, as the saying goes they judge a book by its cover hospitality appalling rude and arrogant would also like to add when complained about the over cooked steak I saw the man what looked like he was a boss rolling his eyes yet again rude .i have eaten at many high end restaurants at this is just not one of them would definitely not recommend

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Shaunie Bilton . 2024-12-01

MORE AT Google

Our starters were okay, however mains were shockingly poor. The tuna steak was nothing more than tinned tuna, the chips were not ‘triple cooked’ as described but oven chips and my steak was charcoaled which was not edible. We tried to get the waiters attention for over 15 minutes to report my concerns with the food however were ignored, when they attended they offered to replace my steak with a fresh one however at this point the remainder of my food was cold and my friends had finished theirs. We were initially planning to have dessert however decided against this following the poor food quality. We asked for the bill which was brought promptly however after 15 minutes of waiting to pay the waiter had not returned. We then needed to attend the bar and ask to pay, where again we raised concerns about the poor service. We were rudely told ‘it’s because it’s Christmas’. I appreciate this is a busy time of year however if this is the case more staff is needed or don’t allow so many tables to be booked. I am extremely disappointed with my experience and felt this was not managed well by the waiters. I would not recommend.

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Holly Brennand . 2024-11-30

MORE AT Google

Been coming here occasionally for 10yrs The dinning experience is completely different upstairs to downstairs, feels more exclusive, If I wanted to listen to club dance music then I’d go to a club or a bar, The quality of the food isn’t what it once was You get the feeling it’s more a place to go for the aesthetics than the food, beautiful looking building looks like a classy establishment but if you want to go somewhere for food then I’d suggest somewhere else, The chefs probably straight out of culinary school or maximum 2/3yrs experience if that’s what they’re serving, The main was cold so sent it back and opted for fish & chips, I’ve had better in an actual chip shop Due to the fact that’s their game. If you want a drink with nice surroundings and decent uptempo music then go here, If you want food that warrants the price you pay then go elsewhere Sorry 🤷🏻‍♂️

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Mr Nolan . 2024-11-30

MORE AT Google

Stunning place, service and atmosphere.

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Al hoopy . 2024-11-22

MORE AT Google

Such an amazing couple of evenings at Opera last weekend. The food was incredible, as are the staff. Their knowledge of wine pairings to food is second to none and they make some pretty amazing cocktails too! Hats off to all staff for providing such a fabulous experience for me and my mum. Special shout out to Spike - a true expert and gent! Thank you!

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Alison Curry . 2024-11-19

MORE AT Google

Excellent food, a bit expensive but for a special occasion worth.

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Renata Gimenes . 2024-11-14

MORE AT Google

Lovely restaurant. Starters were really lovely, mains was really good, staff were really helpful considering I was very tipsy, only thing was those loos and all those stairs when a little drunk 😂 Really lovely atmosphere, had a great night

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Dee . 2024-11-13

MORE AT TripAdvisor

We stayed over the road from here (at The Leonardo Hotel , which is excellent btw) so thought this was the ideal place to eat. The outside look is amazing and interior is well designed. The staff were fairly friendly but I got the distinct impression that they were doing us a great service by letting us eat there! My GF ordered duck breast with cauliflower cheese but was told that they had run out of cauliflower cheese ??? So she ordered carrots (£5.50) , I ordered fillet steak (but got sirloin) and triple cooked chips (that I honestly thought they were McCains oven chips!). We ordered a run of the mill Chilean sauvignon blanc . The price for this meal was £120 (and this was AFTER the 15% discount for eating there on Mondays and Tuesdays. EXTREMELY OVERPRICED for a poorly cooked, poorly served dinner.

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SteveDickson . 2024-11-13

MORE AT TripAdvisor

Enjoyable night, excellent friendly, knowledgeable staff

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Martin Buchan . 2024-11-11

MORE AT Google

We had the Nikkei sharing platter, and it was sensational. Looked after by Clarke who was fabulous. It will be our go to place whenever in Chester.

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Claire . 2024-11-11

MORE AT Google

Visited over the weekend for an early Christmas party, this is the last time I’ll ever book this restaurant. Visited in the past so was aware that the food can be hit and miss here but nonetheless this was the venue we chose. The food was appalling. For a group of around 20 people most of it went back to the kitchen untouched. I sympathise that it must be difficult with this number of people on one table however for a restaurant of this calibre it’s shocking how awful the food was. Steaks over-cooked, under-cooked. Chicken skewers also sent back untouched. They were pink and many people thought they were undercooked. It does not state on the menu they are chicken thigh which would explain the pinkness to an extent but this wasn’t explained to us until we sent them back. Food sent back for being cold. Desserts not touched as they came out 2.5 hours after our booking time at 10:15pm and everyone was fed up and wanted to leave. It’s also worth noting that the band in the gallery is far too loud. Loud enough to give you a migraine. Although they were fantastic, it would be better to tone it down a notch. The man who seemed to be the manager on shift, or potentially the head waiter couldn’t have been more helpful or understanding with our complaints and I honestly felt really sorry for him. Clearly too much pressure on the kitchen. Chefs unable to deliver and then to finish it off FOH staff dealing with a number of complaints. Bar staff were borderline rude. Waits at the bar stupidly long, which was avoidable had they not been chatting away rather than serving customers. Pints were stale and tasted like the lines needed a good clean. Coca-cola served in bottles also tasted off. Definitely not full fat regular coke as the bar man said. A waste of time and a waste of money, I would honestly deter people from visiting here in future. So many wonderful options to dine with in Chester and this is not one of them. Completely embarrassing experience. Hopefully these matters will be improved

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S D . 2024-11-11

MORE AT Google

We came here as a party of 6,we were seated close to the kitchen which was a little unlucky,but the staff were nice and efficient and the food was good, some things on the menu are at the high end, but there’s plenty of options for more reasonably priced food.All in all a great night and would definitely eat here again.

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Erniesverdict . 2024-11-10

MORE AT TripAdvisor

Went last night for a meal for my partners 50th birthday. Last minute booking so we were in the area near the bar. Food was absolutely amazing. Could not fault it. We were served by Lois who was new and a little nervous but was super attentive, helpful and friendly. Only downside was the DJ that was on was very loud so it was sometimes hard to hear the staff and each other when talking. The music didn’t really create the atmosphere you’d expect to match the quality of the food.

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Barbara Jones . 2024-11-10

MORE AT Google

Amazing food, amazing atmosphere, and Luke was fantastic. Service was great and we had the best time. We will definitely go back there!

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Fedfio . 2024-11-10

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Fantastic ambiance, attentive staff and absolutely delicious steak. 2 glasses of fizz on arrival as it was our anniversary which was a nice touch. I ordered petits fours for my desert hoping for a selection of mini treats that would be beautifully presented like the rest of our meal. Instead, I got 5 cocoa dusted truffles (nice enough) just shoved into a bowl! Bit of an underwhelming finish to an otherwise brilliant experience.

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Rosie_GA . 2024-11-09

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What a great restaurant / nightclub, super nice employees who work very hard

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Robert van der Roest . 2024-11-03

MORE AT Google

Dined at Opera Bar & Grill last night. Amazing experience from start to finish. The decor in the restaurant is fantastic. The service and quality was outstanding. So much choice in the menus for food and drink. Had some lovely cocktails and a very nice bottle of Italian red. The ribeye steak that I had was probably one of the best I've eaten in recent memory, as was my fiancé's lamb. The summer dessert sharing dish was also a great touch if you can't decide what you want. Overall though, the service is what makes this restaurant visit so memorable. From the bar staff, manager, to the waitress. All were fantastic. Thanks for a great evening out. Will definitely return next time we visit Chester.

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Robbie Fleet . 2024-11-02

MORE AT Google

Food was cooked to perfection the staff are very knowledgeable about the cooking process & the prices are very reasonable

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Viscount Bailey . 2024-10-28

MORE AT Google

Nice bar, a bit noisy and not very impressive food.

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Alexander Wilkinson . 2024-10-16

MORE AT Google

We had the sharing Asian starter and the sharing steak experience both were incredible. Our waiter was excellent at his job, very knowledgeable about the menu and the wine he recommended was perfect. Mario, thank you making our time at this restaurant amazing. Highly recommended

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J P . 2024-10-13

MORE AT Google

It was a really good time if you're in the area, staff was polite and helpful, the prices were ok and the food was delicious. No parking nearby as far as i could tell.

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Seraph366 . 2024-10-09

MORE AT Google

Beautiful experience ! Food and service were top!

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Giorgia Pomes . 2024-10-03

MORE AT Google

Omg great place live music fantastic

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susan ryan . 2024-09-23

MORE AT Google

60th birthday treat from my children - absolutely lovely. Very good choice of food...I had the burger which was very tasty, my son polishing off the half I couldn't eat! My husband had the chicken skewer which he said was excellent. My daughters had chicken caeser salad and my other daughter also had the burger. My son also had the squid starter. Service excellent, food excellent - thoroughly enjoyed my experience, topped off by a complimentary little birthday cake, candle and all. Would highly recommend.

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Julie . 2024-09-22

MORE AT Google

What a lovely evening we had. We are getting married a year today so decided to go for a special meal and have always wanted to try here. We were made to feel so welcome and can't wait to come back on our anniversaries. Best steak I have ever had. Lovely cocktails and service was amazing. Our waitress was Annie. She was so attentive, friendly and an asset to your team. We have had a lovely evening celebrating. Thank you Annie.

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Helen Williams . 2024-09-21

MORE AT Google

Food was good! But service was exceptional. Made the experience! Our server georgina was incredible. Very friendly and knowledgeable. Would return just for her.

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Layla F . 2024-09-15

MORE AT TripAdvisor

Me and my family had a lovely night at the gospel!! Georgina was amazing, so attentive and looked after us all night. From the minute we arrived we felt really comfortable and we were made to feel special. Georgina was so lovely and made sure we had everything we needed the whole way through our time there. We would definitely come back due to how good her service was and how great the food was, a great all round experience!

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Aiden H . 2024-09-15

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Paria looked after us and he was outstanding. Couldn’t have cared for us more. Thank you so much for making my birthday special. 🫶🏼

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Molly H . 2024-09-15

MORE AT TripAdvisor

Beautiful food and fantastic afternoon! Such lovely staff and the singers were incredible! The staff Georgina and Puria couldn’t have done enough for us, drinks on tap and so kind! Had such a good time we asked the kind staff if we could stay for the next session which they made happen for us! What a beautiful day! Would highly recommend to anyone doing the Gospel Sunday!

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Megan H . 2024-09-15

MORE AT TripAdvisor

Me and my friends spent a Sunday evening at Opera Grill and had the most amazing night! We couldn’t recommend enough coming here for the best soul night and the best service from Puria & Georgina 🙌🏽 thank you so much!

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Mollie J . 2024-09-15

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