Based on 969 opinions finded in 1 websites
Based on 969 opinions finded in 1 websites
Nº 239 in 477 in West Berkshire
Nº 56 of 121 British in West Berkshire
Opinions
I had a lovely afternoon here having lunch with friendly and exceptional service from Nelly. I will definitely be returning again soon!
Tess J . 2024-10-18
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Had a lovely dinner here with some friends and the food was delicious! The staff were also incredible, particularly Nelly who made us feel so at home and was extremely attentive. After years of work in hospitality myself, I would say this young man deserves a pay rise or promotion! Will definitely be eating here again & recommending to all my friends & family.
Lauren B . 2024-10-17
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This spot is great for a family dinner our waiter James was brilliant. He really helped with the gluten free food and gave us extra special service all round we will definitely come again.
Lily B . 2024-10-17
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Lovely old pub type restaurant next to the Premier.... comfortable place, lovely surroundings, great staff, food was good.
Bob E . 2024-10-14
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The staff at The Old Bell are always so friendly and helpful. Thank you to Milo, Reese, Kathleen, James, Nelly and Cameron for an enjoyable afternoon.
Louisa W . 2024-10-06
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Really nice food and amazing staff. The service was amazing and I couldn’t ask more!!! I definitely I will come back!!! Really nice place
Mada Nedeloiu . 2024-08-18
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Booked a table for lunch and on arrival waited twenty minutes before getting acknowledged, waitress went to show us to the table to find they had seated someone else on the table . Offered to sit us in bar bit which was full up with lots of people,we asked if we could be sat in the more restaurant part to be told no it's fully booked ( it had two families in there the whole two hours we was there ) so not booked . Waited thirty minutes to be offered menus or drinks ( went to the bar ourselves in the end ) . After finally ordering we waited twenty five minutes for starters , then a further twenty minutes for our dinners ( we had to go and ask in the end . ) two dinners came out and then ten minutes later the other two arrived , waited ten minutes for the cauliflower cheese and pigs in blankets to arrive and no apologies for terrible service . Manager was unavailable due to staff shortages. We WONT be going back going stick to the Griffin instead . Terrible service food was ok .
karen f . 2024-08-18
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Really nice place with garden beer! If you want to enjoy the food and the place , I really recommend it! The roast was fantastic and the service as well
Pasariciu . 2024-08-18
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its been a few years since we have been to the old bell, so thought we would give it a visit for our wedding anniversary. arrived around 7:30pm and seated promptly. we ordered drinks and waited..and waited..drinks arrive after 15 mins and the waiter takes our order. By this time the restaurant is thinning out and we order..and wait..finish our drinks..and wait. No one checks on our table and eventually over half an hour after ordering i goto the bar and enquire about our food. the waiter apologises, tells us ours is the next order and offers a free desert. five minutes later the food appears. again no one offers to replenish our drinks. eventually we grab a waiter and order more drinks. the food is ok..the table is cleared..no desert menus have appeared 20 minutes later..the staff are just chatting and the place is pretty deserted now. awful service, tired decor, terrible staff
chris m . 2024-08-14
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Really lovely lunch with superb waiting staff. Particularly James who was delightful. Good value for money for a tasty pub lunch in a pretty setting
Dyl2013 . 2024-08-12
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Good food. Nice and warm and well decorated. Louie was our waiter and was very attentive and friendly.
Daniel H . 2023-11-18
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I was staying in Premierinn next to the old bell on Tuesday 14th November it was a very busy night for all the staff and they done really well under pressure well done to the team i will he coming back hopefull with some work colleagues as i had there new feative menue and it was amazing
peter j . 2023-11-15
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I have tried just about everything on the menu at The Bell, excluding the breakfast. Food was cooked to perfection and presented beautifully at a fair cost. Staff, I have to say we're amazing. They serve with a smile and always happy to help, which makes the world of difference when you are away from home. I would go as far to say, that it wasn't just our group they had been nice and kind too, as I witnessed a member of staff offering to cook a sausage for a service dog (heart melt moment) Just such a lovely touch and very thoughtful to visiting patrons. Would highly recommend a visit or two.
jayne m . 2023-11-09
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Lovely cosy spot! Delicious food tasted like I was at a friends home! My husband and I enjoyed it ♥️♥️
Morelle N . 2023-11-04
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Lovely lunch with family, excellent service and the food was all very good, particularly the pies. Love the option of mini pud and coffee perfect finish to the meal.
Tracey M . 2023-10-30
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Totally recommend the pies. They were crammed with filing and really tasty. Staff were really polite, but the service was a little slow, and the veg was luke warm.
ms_cannell . 2023-10-30
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Nice family friendly pub with nice food :) my trip was also made all the better by the wonderful, hardworking barmaid Reese, and her kind co workers.
Oliver B . 2023-10-19
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About time I wrote a review on this lovely little pub.... Been coming here to the Premier Inn on business for around 6 weeks, mostly with colleagues and occasionally on my own as I did again last night. Our company has been using here for years now. Meals are great and so is the breakfast, which is a godsend first thing in the morning, stay all over the UK and this one is at the top of my list. Great welcoming atmosphere, attentive staff and best of all hot food. David the manager is very friendly, helpful and has a good sense of humour. Keep up the good work team 😊
Doug B . 2023-10-16
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Where do we start… we turned up waited 5 minutes to be seated when we had already booked. Sat down to order, the place was absolutely freezing! We were given menus straight away, and then had to wait for 20 mins to even have our drink orders taken. Whilst waiting I used their WiFi to find after 5 mins my data has been hacked and I have lost all emails accounts, Facebook and Instagram - all hacked and been suspended! We then waited another 20 mins for our drinks to arrive so by this time frozen solid for 40 mins with no drinks! We went to place our order to then be told only 1 roast out of 4 was available… asked if the pie had onions.. never got an answer, just found out it did on its arrival! We asked for heating to be turned up, to go and feel that the radiators were stone cold 30 mins later! We then went to order deserts, 3 out of 8 were unavailable! Sever/Manager trying to crack jokes all evening but coming across extremely rude! When it came to pay the machine wouldn’t work, and they were unable to let us know if the money had come out… so they wanted us to use the unsecured WiFi to go onto our internet banking to see if it had come out?!? Also to add for the 3 hours we were in there there was no loo paper in the toilets!
Resort63798722538 . 2023-10-15
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Met friends for lunch, the food was lovely as were the staff. We were served by Ben and David, who were just so funny and lovely, but not so much that they weren't professional in they way the conducted themselves. We eat here regularly and highly recommend this pub
Cher M . 2023-10-13
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Stayed here for 4 nights whilst delivering local training, staff always pleasant and happy to talk about individual needs. Can’t fault 👍 Caitlin absolutely fab behind the bar and at the tables, Dave a nice chap, happy to engage and have a laugh with the customers
Coley65 . 2023-10-12
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David and the team always make you feel welcome. Good food at good prices and a great sense of humour. Excellent customer service.
Graham B . 2023-10-11
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Went for meal with friends, good atmosphere as soon as you walk in. Harriet was our waitress and she was very very friendly and professional.. Meal was very good also the pudding was really yummy Would recommend Old Bell for a lovely evening.
selseygirl5 . 2023-10-08
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Had a lovely time food was delicious, Naomi was very helpful friendly. Would definitely come back xxx
G2980GCvirginiac . 2023-09-19
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Met with friends here a couple of times now and it's now our go to place to meet. Staff always friendly and helpful, atmosphere is nice, food is always delicious too. Also been for a Sunday lunch which was also very nice
Karen W . 2023-09-17
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Never have I ever been so disappointed and disgusted with a pub. Rushed as soon as we got in, yet took almost an hour for the food to arrive. After five minutes, one of the meals came and we were wanted to wait for the...
Gary B . 2023-09-15
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The food was absolutely delicious & service was speedy, our server David was very welcoming & friendly
lisaaL5135YO . 2023-08-25
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Once again a great lunch from the Old Bell. Five of us went for lunch today the food was amazing and the service excellent, the staff are so friendly and nothing is to much trouble. I informed them Head of my visit today I needed...
Harveyarchie103 . 2023-08-16
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Great service, excellent food. I've had quite a few means here and the service is always first class and the food consistently good. Many thanks
Mark S . 2023-08-16
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I visited the Old Bell on Saturday 12 August with my family. My brother and his wife were with us. They live in Chesterfield and we see them 2-3 times a year, so it’s a special time when they visit . We were actually due...
Alison S . 2023-08-13
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A small bar and small restraunt areas but large outdoor grassed area. Ideal for a summer relax. Service and food good, all on one level including toilets.
shoemaker_10 . 2023-08-08
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This pub really does deserve 5 stars; I have been staying at the premier inn for the last few days on a business trip, fortunately this pub is located right next to it. The food is Devine and honestly worth every penny (main meal around...
drak3z0e . 2023-07-13
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My daughter booked a table at the Old Bell as a family celebration for her son's 18th birthday. The table was booked for 6.30 on a Sunday evening and the restaurant did not appear too busy when we were seated. Couldn't believe that we did...
grahamwithers52 . 2023-07-10
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We thoroughly enjoyed our meal on Friday evening. We were returning from holiday in Wales and decided to break the journey by spending a night at the Premier Inn next door. We thought the menu and Chef's specials were varied and imaginative. Our choices were...
richardsJ8140UK . 2023-07-09
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Food was lovely, cooked really well. I had a rump. Drinks took 20 mins to get to the table, we had a pimms and there was no fruit in the glass, my daughter ordered a glass of water that never came so we had to...
G2980GCvirginiac . 2023-06-30
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Perfect lunch retreat. We had the rump steak baguette. Stunning. Lovely welcoming staff. Welcomed by Gabby. Barman Ben recommended the Madi choice of lager. Perfect Pimms too. Open until 9pm. Only a brief close 3-5pm Worth a visit.
E6KNmc . 2023-06-22
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We visited on Saturday after a long drive and long day at Chessington world of adventure, staff were fabulous and welcoming and the food was amazing. The chef had a signature specials menu on that day which made it hard to choose from the delicious...
Jas14E . 2023-06-05
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Really great time with the family - service and food was excellent. All staff were great and so I asked for names; Ana, Dave, Josh, Louisa and Jacob. It is a very good price for great food - one comment was “this is the best...
219oliverl . 2023-05-28
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I was staying at the Premier Inn next door whilst on a business trip, so the Old Bell was convenient for an evening meal. Very well looked after, despite it being a busy evening. Special thanks to my server, Jacob, for coping with my request...
emmalouisef2017 . 2023-05-27
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Being a vegetarian I’m very exited about the new menu. I’ve not been a fan of this chain and in the past only ever visiting the pub for a drink but the NEW MENU is brilliant. My friend and I had the No leaf salad...
Passport39044557957 . 2023-05-24
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This was the weirdest experience, a mixture of excellent and bizarre. The owners look like they have given thought to try to develop a special restaurant in a lovely setting. The food was lovely, but we asked for a bottle of Chapel Down English Sparkling...
JonathanCricket . 2023-05-21
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Great meal outside in nice environment. Good service from Josh and others . The weather was good so we sat outside in the garden.
Navigate40590607018 . 2023-05-14
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I had lunch with my friends and we all loved it.Food were great, we all enjoyed a lot. Average price for the food. I will definitely come back.
Marius R . 2023-05-10
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Amazing service and delicious food. The staff were extremely accommodating and helpful to our party of 8, including kids, and went out of their way to meet our needs. Big shout out to the lovely manageress who took our brunch orders - you were very...
Caroline B . 2023-05-10
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Very good breakfast, staff very attentive and professional. Definitely recommend this place for everyone
Florin F . 2023-05-09
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Came in for my wedding anniversary, the food was divine and the staff were very friendly. I asked if they had a gluten free menu, they gave me one. Would 100% be going back
G2980GCvirginiac . 2023-05-09
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Second visit, give it another go. Just reheated rubbish. And cheesey lager. Will not be talked in to going to the Old Bell again.
andrew j . 2023-05-07
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We popped to Old Bell for a drink with my daughter. The place only had a few tables occupied so my wife and daughter sat down and I waited at the bar. A lady (who appear to be the manager) aggressively asked "what are you...
niknikSwindon . 2023-05-06
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GREAT FRIENDLY STAFF. GREAT FOOD GREAT SERVICE LOVELY OUTSIDE SEATING AREA FOR THE SUMMER EVENINGS WITH A GLASS OF WINE
Jon S . 2023-04-26
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I’ve eaten many times at the old bell and the food is always stupendous , I recommend the crispy squid the only problem is that there isn’t more of it. Staff are friendly, polite and swift. The place is top of the range, with customer...
Jack O . 2023-04-25
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Excellent food and brilliant service. The specials were particularly good this week. I would definitely recommend a visit
Mark S . 2023-04-18
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Very tight for bookings at short notice over Easter, but they fitted us in:-) Service was good and food excellent. Stay are so friendly and trying to make our visit positive.
Peter B . 2023-04-09
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Very good family evening meal. The squid starter and dipping breads are generous portions. The leaf free "salad" with salmon was tasty and a change from a soggy salad. Chicken pie and chips was good. Friendly helpful staff . Recommended for family meals.
WhatNoBiscuits . 2023-04-06
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Thank you Gini for looking after us. Great service, food was delish with a nice variety of choices and prices were affordable. The atmosphere was lovely and the interior is very well finished. Kid friendly. One tiny thing to consider might be to bring the...
Jack L . 2023-03-30
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Very enjoyable meal ,good tasty food , beer . Excellent service from the hardworking Dorian and Ginny . Really like going to the Old Bell, it's good value ,clean and welcoming.
williameK5759PD . 2023-03-22
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Lovely lunch with our family in pleasant surroundings. Helpful & cheerful staff includingGinny who got our drinks and took our order. We will return
J7444MBDavidC . 2023-03-21
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I had 4 evening meals here and 3 breakfasts. I was made to feel so welcome, service was excellent. Every meal was just perfect and so tasty. Very impressed with this restaurant and staff.
Mo_Moore4297 . 2023-03-18
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We popped in for some food at 4.45pm to be told no food service until 5pm - we were happy to wait and had a drink ( need to update food times on website). Ginny came over at 5pm on the dot to take our...
Lynn H . 2023-03-17
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We arrived late for our first visit but we were greeted and looked after by Ginny and thoroughly enjoyed our meal and drinks. A lovely Gammon meal and a Chicken salad washed down with IPA !! We highly recommend the Old Bell friendly and great...
Stephen R . 2023-03-16
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Staying at the premier Inn for a business trip and eating at the Old Bell Chef and Brewer - all the staff are so friendly and engaging, and the food is delicious - would definitely eat here again!
X6862ZNsarahg . 2023-03-15
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We are regulars and love the Old Bell. Staff are friendly and service is always excellent. We dined in the week - burger and chicken super green salad - both perfect thank you. We had dinner on Saturday night and both ordered steak and ale...
I9893EApp . 2023-03-05
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A group of 14, service was friendly and efficient from the team including Ginny. Food was hot and service prompt. Have booked again.
judithbB7247QD . 2023-02-28
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The food was amazing ,Ginny and her team were amazing and looked after us so well I would definitely go back again ,and can't wait for the next time x from Carl and seb xxxxxx
carlcC4801RR . 2023-02-26
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The staff at the Old Bell were brilliant for a 60th birthday celebration. Really relaxed about decorating the table and bringing a cake. The service and food were brilliant and our waiters Dan, Ginny and Caibin were attentive.
Thetruth1989 . 2023-02-25
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Food was very tasty. Service left a little to be desired as my main went to someone else, so waited quite a while. However, Dorian was excellent in retrieving the situation and much appreciated!
Kevinonvacation . 2023-02-20
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Although there was no gas in the kitchen. And a reduced menu. A warm welcome and a smile made us welcome. So we stayed. Had 2 lovely meals + dessert and wine. And will come back again.
marktI9395DG . 2023-02-10
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Nice pub just off the motorway. Good place to stop and have a quick pint and some quick, tasty and affordable food.
jonath2023 . 2023-02-01
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We had Christmas lunch here and have since become regular visitors on a Sunday. The roast dinners are wonderful and there are plenty of GF options too. Great staff always have a warm and friendly welcome and service is prompt and polite without being intrusive....
Jet46331638309 . 2023-01-29
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Very Good service staff very friendly ,recommend this place very delicious food Lovely atmosfere. Excelent meu choise
K5354TKmariusm . 2023-01-24
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I've eaten here several times and the staff are always friendly and helpful. The food is very good. Will definitely eat here again
Mark S . 2023-01-23
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The food was excellent, the staff were polite and welcoming.Ginny looked after me and nothing was to much trouble.I was there for work purposes.
susandrake1961 . 2023-01-20
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Visited here for a birthday for Sunday roast, as we had some Clubcard vouchers and the Berkshire arms was booked , to be honest we would have been better off eating at home . Firstly the outside decor was enough to put you off a...
cutiewithabooty . 2023-01-08
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The staff are very friendly and the food has improved so much over the last 6 months/year. Ginny was extremely helpful and nothing was too much trouble - thank you.
Louisa W . 2023-01-03
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The Olde Bell Grazeley. Good selection of food served by a friendly efficient team. The Olde Bell is our go to Sunday lunch venue
Amanda P . 2023-01-01
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Absolutely amazing atmosphere, food and service! Cannot thank Dorian and the Christmas Day team enough for making it such an enjoyable experience!!
bluegirl1984 . 2022-12-25
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Visited on Christmas Eve for lunch. Great atmosphere felt very homely and welcoming. The food was quickly served and cooked to perfection. The service was very friendly and professional nothing was too much trouble, Dan supplied such good service. Well done.
Y1433IFandyw . 2022-12-24
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The evening meal was fine, pleasant and efficient service. Continental breakfast area was crammed into a corner, difficult to access items at busier times.
N3214HMalanh . 2022-12-11
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Had a lovely roast lunch at the old bell, staff was lovely and went out their way to make my visit great. It was a very busy lunch but nothing wasn’t enough for my stay. I would say book a table
G2980GCvirginiac . 2022-12-07
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Pre ordered Christmas menu - very disappointed- poor service/ rushed through meal- food unpleasant - would not recommend
maryhG1727GM . 2022-12-02
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Service was slow. Waited 15 minutes to order a drink. Food arrived chips lukewarm, burger warm not piping hot. Steak ciabatta ok, again lukewarm. The waitress was friendly and apologetic when we complained. We were refunded one main meal, a nice gesture. Would I eat...
H7212TAstevent . 2022-11-26
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Excellent service Excellent food Ginny always goes out of her way to provide excellent customer service Thank you Kind regards Keith & Sarah Barker
keithbarker123 . 2022-11-15
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First time eating in Old Bell after friend recommendation and well worth the trip! Great food - superb service and right price! Awesome service from Ginny - she was a ray of sunshine throughout our lunch experience - thanks!
G8983HXpeterb . 2022-11-06
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Very good service. Extremely helpful with seating my 91 year old father. Efficient and friendly. Only issue was with a leaking roof caused by exceptionally heavy rain. This of course was not yet fault of the great staff. I hope this leak is fixed soon...
DennisS1959 . 2022-11-05
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Quick service and friendly staff - would recommend Jonathon provided a lovely service and I would love to come back soon
757mattiec . 2022-11-05
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Came in for a meal with my husband, the food was great and drinks where good for money. The staff where lovely especially Gabi. Had a smile on her all the time
G2980GCvirginiac . 2022-11-03
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We visit regularly and have seen great improvement over the years which I think is down to the current management. Exceptional service from our waiter Jonathon.
Claire13530 . 2022-11-02
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A pretty painful experience all round. Having ordered our drinks we had to remind the waiting staff after about 20 minutes that we still hadnt received them. The waiter seemed very eager to take our order leaving little time to peruse the menu. The dessert...
colinaG7564DQ . 2022-10-27
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I stay in the nearby Premier Inn 5 nights a week due to working in the area. Old Bell is therefore where I have my breakfast and evening meal. The standard of food is always excellent, and in the evenings I am usually served by...
S6565LSbobm . 2022-10-11
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It was our friends Anns 80th b`day on the 6th Oct 2022,and we Booked a surprice b`day meal as a t the Old Bell at Grazley Green Reading for herself and 12 special friends. We booked with Ginny and had a special table set aside...
CHRIS G . 2022-10-08
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I swear you’ll never see anything like this ever again, so watch it, drink it in. World class. Different gravy. Had the venison and it was pure filth. Major respect Becky, VIRGINIA and Dorian for the lovely service and chefs for the great food.
Sugarmonkey007 . 2022-10-06
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We are regulars because the staff are brilliant, they are attentive and polite. Management are great ,Becky is amazingly friendly and the food is really lovely. Love the roast dinner, the pies are very tasty and absolutely love the ham and cheese ciabatta. If it's...
420junet . 2022-10-05
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We have enjoyed many meals at the Old Bell, the portions were plentiful and the food was cooked well. Great value for a family meal.
Emma_Woodhouse2014 . 2022-10-03
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I work in a care home and the residents I support will often visit the old bell at grazly for lunch. The staff are so friendly and they go above and beyond to make us feel welcome. The food is first class.. I cannot reccommend...
Harveyarchie103 . 2022-09-27
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My husband & I visited today following road closure on the M4..Ginny was lovely & recommended the duck & pheasant which were both delicious!highly recommended!
Inspire649715 . 2022-09-24
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Lovely atmosphere. Great friendly attentive service. Not cheap, but an excellent menu choice. My third visit. Highly recommended.
623malcolmp . 2022-09-23
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Usually pop in for a drink after walking the dog. Friendly and welcoming staff. We have eaten Sunday lunch and lunch/evening dinner before - always reliably good food. Once went in and asked chicken Caesar salad which wasn’t on the menu and they happily obliged...
I9893EApp . 2022-09-23
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We were directed to you while staying at Premier Inn. When we arrived we were (unsurprisingly) told cooked meals had stopped being served. Fair enough, so we asked about coffees at 9.10pm and were told only Americano - so we settled on a rather miserable...
oxpens79 . 2022-09-19
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Booked a table by phone using the automated voice system and it was very poor - how to put customers off. Good location and easy parking. Food was passable but would think again about a return visit. Friendly service but lacked enthusiasm for the products....
Richard M . 2022-09-15
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The specials menu (lamb rump and bits and bobs) was great (5*) , the Sea Bass with scallops was as good as ever. Piped music a little loud for us but we were seated under a speaker, moved to another table which was a little...
MartinJGood . 2022-09-06
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Sad Roast dinner. The worst rubbery, uncoloured, no flavour roast potatoes I’ve ever seen!! Meat was nice, just a shame it was Luke warm along with cold over cooked over, dry Yorkshire pudding. Staff friendly & helpful though ❤️
Trip776168 . 2022-09-04
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51 Opinions
Visited recently for the first time and was impressed, no long queues after placing your order like in Costa etc, all staff are young and very helpful & pleasant. This is how a cafe should be run, Yesterday visited the Reading Cafe, same level of service received, we had to amend our order after sitting down, it was no problem for them at all and we were made to feel again nothing is too much trouble. Got home and looked into the Company, they focus on employing the right people & training them. Well done for doing this, your doing the right thing from the top down to the shop floor, If there’s a Boswells near me wherever I am that’s where I will be spending my money. 🙏😁
1083 Opinions
Excellent service from a very enthusiastic young man. Unfortunately several dishes were not up to the usual standard. The pork rib eye and beef feather were very good and presented well. The tandoori prawns on Naan bread were a poor substitute for the old garlic prawns and more reminiscent of a TV dinner. The chicken schnitzel presentation was poor. It came without the coronation mayonnaise and there could be more imagination with the salad which was just little gem cut up. Flavour, however, was good. The hot drink with small pudding was a winner as usual and delicious.
86 Opinions
Have been a few times and it’s been nice but today it seems the owner was around for the first time that I’ve seen him. His attitude was something I can’t explain, rude to say the least! Comes across very intimidating and only seems to favour his regulars… after speaking to other regulars they all said he’s not been around for a while and that he likes to push his weight around when he’s on site. Definitely will not be going again. Shame really….. typical Irish
477 Opinions
Worst hotel experience I have ever had. After checking in and dropping our bags in our room we returned to the property after-hours and followed the instructions to enter via back of the building. We only had a key for the room but the back door had been locked and we were unable to enter. After ringing the doorbell non stop, phoning and banging on the door for 1 hour in the freezing cold we gave up and paid for a taxi to sleep on a friend’s sofa. Returned in the morning (after paying for a second taxi) to staff who were not apologetic or empathic to our awful experience. They said we would get a refund but it has been 3 weeks and they are avoiding our calls and we are having to resolve this via booking.com. I feel the hotel should have given us a full refund AND paid for our taxis! Avoid avoid avoid.