Based on 4 opinions finded in 1 websites
Based on 4 opinions finded in 1 websites
Nº 443 in 468 in South Oxfordshire
Nº 86 of 88 Other cuisines in South Oxfordshire
Opinions
Popped in for a wine and beer and to watch the rugby before dinner. I’ve never been made to feel so uncomfortable walking in to a pub. The tv didn’t work so was turned off. It was a quick drink and off. Definitely won’t be popping in there to spend £12 off my money with such unfriendly staff
Nicetulips . 2024-03-17
MORE AT TripAdvisor
We visited for cocktails before dining out in Henley. Let’s just say what a disappointment our drinks were. The cocktails were awful and if you market yourself on offering the best cocktails in Henley please train your staff on how to make them properly or don’t offer them at all…. My whiskey sour was disgusting and our friend’s cocktails looked and tasted like brightly coloured sugary water…. One of the cocktails we’d asked for contained apple juice but we were informed by the staff that they could not make it as they didn’t have any apple juice. How can a pub run out of apple juice? We won’t be returning…
Airtours1996 . 2023-11-19
MORE AT TripAdvisor
We have never felt so ripped off in all of our lives. Ridiculously high priced drinks served by a bored woman who really should learn how to communicate properly and maybe smile once in a while. Two of our four glasses were dirty and one of the others had lip stick stains at the rim. It made my partner feel ill. It’s so dark in there maybe for good reason. My advice is go elsewhere in Henley for better service, better choice, some food (this place has nothing on a Sunday afternoon) and drinks prices that don’t think they are in a London nightclub. Lastly there was a bad smell in there of damp dog. Unpleasant and unnecessary. YUK.
The Truth . 2023-07-29
MORE AT TripAdvisor
Very small, low ceiling of old beams, period furniture, great beer, super friendly staff. During the Regatta, Henley is a zoo, and the Old Bell is a refuge
tolman g . 2023-07-03
MORE AT TripAdvisor
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363 Opinions
Lovely young blonde barista was very helpful and has amazing customer service skills. Will definitely be coming back
468 Opinions
On the 27/11/24, the lady at the till at 9am left a lot to be desired when it comes to customer service. We took a drink back after getting it as it had no cream. She pulled a face and questioned this instead of apologizing and adding the cream. It took another employee to tell her that she'd heard us asking for the cream for her to actually rectify the situation. As someone who works in customer service I find this entirely unacceptable. All the other staff, however, are fabulous 👌.
767 Opinions
Great breakfast, great service, Jonny was super attentive! Piping hot and tasty!!! Definitely coming back!!! Recommend to all 😊
49 Opinions
I can be quite fussy and love good restaurant and I have to say this cafe is top notch. Been here a few times. The food is alway good, it’s clean and the staff are excellent. Such a great place.
3466 Opinions
Good location in center of henley, lovely pub, service great, totally recommend