Old Bell in West Berkshire

Great service, lovely atmosphere. Will be back

Great place. We had slow cooked beef roast and a duo of turkey and pork roast. All the food was lovely. Staff really friendly (James, Cameron and Eve) and we could take our furry friend in with us too. Most enjoyable. Weve been 4 times before and we just remembered why we always like too eat here. Thank you

Nice pub with very nice food. We stayed a few nights at the Premier Inn there and used the Bell every evening, sampling several meals, all good Brilliant staff with special mention for James and Kathleen who couldn't have been more friendly and helpful.

Firstly: went on a Sunday evening and there was only 3 other tables with customers so it wasn't busy. However the service was abysmal. So to take order, bring drinks, check if any more drinks or sauce required and had to go to the bar to pay as waited too long to have table cleared. That being said the chef was on form as the food was delicious. The Game Mixed Grill was a different treat to normal pub food and the Lamb Shank shepherd's pie was divine. The cooking staff took pub grub to a high standard. It was all let down by the miserable and inattentive service staff.

Stopped by on a whim. Greeted quickly, served promptly, food was excellent for a pub menu. Recommended. All staff were great. Our server Bel was very polite and attentive.

Great place very good to bring you’re family for a nice meal

What a shame, had high hopes from the friendly welcome from Kathleen? but my order was lost, after 25mins a young chap came out to apologise and I was offered another drink, food wouldn't be long. I hoped that missing the order chef would make sure food was good, unfortunately not, half of the (four) carrots chunks were green and not roasted as per menu, was told menu doesn't say roasted (it clearly does). Pie was full of fat and some of the chips were grey, left most of the food. Sauce pot chipped and grubby. This is probably a one off as all other reviews are great. Knocked the price of my coke off the bill, food was charged at full. Kathleen was lovely and a real credit to the place, everything else was a hot mess I'm afraid!

We had a nice experience with friends. Staff were attentive and we thoroughly enjoyed the nicely presented food. We would recommend.

Excellent pub with excellent customer service 👍

Poor. We arrived at 8.30 pm, the place was empty, and we were turned away from dining with poor excuses.

We ate the pork belly bites and pork terrine for starters very tasty We had mains from the lunch menu salmon and cheddar fish cake with poached egg very lovely and presented well Naomi and Kathleen were very helpful and professional

Good food, reasonable prices and good service by Leah & Ben

My husband and I visited for a light lunch, Scampi, chips and mushy peas and Halloumi and fries. The meals were were really nice cooked to perfection. The staff that looked after us James and Kathleen were very professional and attentive. Definitely going back.

Good value for an English pub. A lot of choices including specials. Friendly service. Higher quality than its competitors.

I really enjoyed my lunch at The Old Bell in Grazely. We were served by James who was very polite, helpful and made sure our visit was memorable. 😊

we had an excellent meal just recently and were served by a very kind young women, naomi. thanks very much for a delicious meal 🙏

Food and service was speedy. I had the steak and was cooked to perfection. Exceptional service by Naomi.

Really enjoyed our food. we were well looked after by our waitress Naomi. great value. Highly recommend the old bell

I was served by Naomi and she was very good! She gave great service and I will definitely be coming back :)

Been here a few times and the staff are lovely! Naomi made us feel welcome and when we asked if she had any recommendations for wine, she picked out a great one! Will definitely be back

Tom’s service was absolutely fantastic, and he’s a real credit to your staff.

Great selection of food and drinks. Food came out quick and warm. Very delicious. Naomi served us and was very friendly, she made sure we were happy with our food. The place was clean and the atmosphere was great. We will definitely be back again!

Great food and the server Naomi was very attentive.

Get the slow cooked pork and shut up, especially with one of their crisp lager's 💀😌 Cheers Naomi!

This pub has a great atmosphere. My family had a lovely lunch , our server Naomi, recommended the Hake special which was delicious and perfeclty cooked . We will definitely be back.

Came here to celebrate our wedding anniversary and are very happy we did. Naomi looked after us well delivering speedy service and delicious food . Thanks we will be back!

Great food, lovely atmosphere. Service was excellent, our server Naomi was very attentive and made great recommendations.

Tom was a great server and went out of his way to make my experience great

Great relaxing place, excellent service by Tom

I visited this pub recently and it was an absolutely perfect meal. Everything was on point, the service, the food and the atmosphere. I have to give a special thank you to our waiter Thomas, he treated us very well! Will be coming again soon.

A few of us went to dinner Really good food Service was good. Nothing in anyway negative to say about it.

Fabulous from the moment we arrived until we left. James made us feel most welcome. The food was wonderful and service from James and colleagues was fantastic. Will definitely be back.

Fantastic food and the.team is great! Thank you for.a great Sunday roast! We will be back soon!

We were very from a long journey and Kathleen was great asking the chefs to accommodate my partners lack of appetite for warm food. Much appreciated

We had lunch in this magical place in the English countryside. A wonderful place, the food was fantastic and the staff were great. Absolutely coming back 💯

Lovely place,very nice staff especially Mada and Naomie.

Sadly very disappointing. The service was extremely slow and at times staff didn’t know what they were doing. We waited 30 minutes to order our food. Then waited another 40 minutes for it to arrive, which only came once we reminded them of it. The food itself was poor. The manager was very apologetic and understanding of our unhappiness. But sadly cannot recommend.

Excellent service always and food really nice

The middle aged man working as a waiter was astonishingly rude. On arrival, he wouldn't stop tutting and shaking his head as I told him I didn't have a reservation. The passive aggressive speech was ridiculous. It's obvious that the man hates his job. Food was mediocre.

Pretty poor tbh. I had the gluten free option of chipolatas followed by a mixed grill. The sausages tasted of cardboard and the steak was like shoe leather - despite me asking for rare. The gammon was about the only acceptable thing on the plate.

Went for lunch on a Monday afternoon. Food was great and came very fast. Naomi and Josh were great.

A lovely meal for 6 of us.all food delivered as ordered and well presented. Will come again.

Kathleen really looked after us, nothing was too much trouble. Cheerful, attentive, friendly.

Our recent family visit to The Old Bell was fantastic. From the moment we walked in, Steve and Mada's warm and friendly service made us feel right at home. The menu offers a great variety, with something for everyone. Every dish was cooked to perfection, and the kids enjoyed their meals as much as we did. We ended our meal with desserts that were both delicious and beautifully presented. Overall, The Old Bell provided an excellent dining experience with delicious food and exceptional service. We look forward to returning and highly recommend it.

Gorgeous little pub in lovely rural surroundings! Arrived as part of a large group passing through for a wedding in the area. The friendly staff were happy to accomodate our booking and nothing was too much trouble. Delicious food, and a decent pint of Guinness as well! Special thanks to Madalina, James and Katheleen for their friendly and attentive service. Highly recommended. :)

Food was really nice, and the staff (Thomas and Mada that day) were really accommodating and friendly.

All staff were very friendly, excellent service, food good, toilets very clean

We weee served by James and he was amazing! He went above and beyond to cater for us and our small children, bringing them colouring. He’s a real credit to your team

Very good and quick service especially for a party of 15. Thank you we will be returning

Had a lovely afternoon in here with family. Will visit again. Staff are polite and friendly.

Lovely venue to come with your family

Lovely pub and exceptional food .We had the lamb rump yummy 🤤

A pretty average experience all round. We live locally and have been here a few times, the menu has changed recently and we can't comment on every dish. The food we have tried has been fine overall, but nothing special. Some dishes have been great, others clearly lacked seasoning or just fell down by using cheap ingredients. The service was fast but inaccurate, missing several items, or dishes arriving with items that we had asked to be removed. The atmosphere is good, it's a nice building with a decent range of drinks. Definitely give it a try, you might drop on a good day.

Lovely staff (the waiters were young but very pleasant and efficient). Lady behind the bar was friendly. Food was delicious, good portion sizes. Deducted one star for atmosphere only because it was quiet. The restaurant itself was lovely.

Lovely spot, sat out in the garden in the sunshine. Very nice but the food was more expensive than I would usually pay

Maria and the team were great, she was such a sweetheart…will definitely be returning

Shame it took so long to serve us when there was nobody there!

Excellent all around, service and food was excellent.

Had a great Sunday lunch. Love all the food and the guys service was above and beyond.

After reading all the positive reviews, I was really disappointed with my Bank Holiday experience. Arrived pre-booked and got put in a quiet empty corner and we're pretty much forgotten about. After going to the bar twice to remind them, we eventually got our food 45 minute after arriving. Burger and chicken were average at best, place lacked atmosphere and the service was poor. We were a table of two and the place was quiet!! Shame. There are better options locally.

Service was haphazard and very very slow. We were told there would be a 15 minute wait, which was acceptable. This turned out to be 90 minutes. The food was ok but the chips were cold and probably reheated, not fresh. We didn't wait for a dessert. Would not recommend this pub.

Went to the Old Bell a few weeks ago to visit a friend, the food was great and the waiters and waitresses were amazing the manager however seemed to be berating the staff members for insignificant things that they had no control over. After speaking to a friend who used to work there it seems this is very common. I will not be going back for this reason and I hope that manager is removed as soon as possible.

We was a party of 9 celebrity my wife's birthday the staff was amazing very polite the food was lovely. We will be going back.

Excellent service and the food was lovely . Very polite staff and wonderful atmosphere. We will be back

Thank you very much for accommodating our part last minute .Service was exceptional and the food really nice .We will be back

I ate at The Old Bell over two nights while staying next door during time away while I was studying on a course. The staff provided amazing customer service and the food was excellent (vegetarian options were great). Could not recommend enough.

Very rode would not let me order food

Fairly poor. We visit this pub regularly as it is very local to us. We are a large family of 6 so bring a lot of custom to the Old Bell. In all honestly we were pretty shocked by our recent booking. We came into the pub and were sat down by a gentleman called Mike. He was chatty which was lovely! He informed us that there was no Beef for any of the roast dinners this evening as they had a busy lunch service (understandable). Mike began to take our order, we asked if we could order a roast dinner, with the pork and turkey. He advised this won’t be possible, which I then advised him (myself having worked in a greene king pub previously, and working currently is a 5star luxury hotel) that if he was to put it through as a trio roast and give extra of either turkey or pork due to their no beef then it would work that way! Little frustrated that someone from a management team was clearly not up to date and confident enough with their own menu. Anyway, we went on to order starters, some chicken starters and some garlic bread to come out with the starters. All was good until the start began to arrive, 2 chicken dishes arrived, at which point he asked if we wanted garlic bread with our starters? And if so, he would get the chefs to plate it up. We said yes, as we had already advised this is what we wanted. 15 minutes later, 2 plates or garlic bread showed up, everyone else had finished starters so the timings just felt awfully wrong. Mains came out, two of the roasts were incorrectly plated, so had to be sent back. I had asked for a chicken starter to come as a main with a side of chips, I received my chicken and chips followed out 15 minutes later. It got to the stage where we had to send it back to the kitchen so many times and all food being brought in and out at such separated times that we decided to no longer have our main course, simply just pay and leave as we honestly were just fed up of the fact waiting and the complete mixture of times we were getting our food. Mike removed a couple of dishes from our bill, although appreciated, still unsatisfied with our visit and feel that something further should be done to prevent this from happening again in the future. In all honesty as a big family of 6 we are fairly put off from eating at the Old Bell again.

Amazing staff, really good food, really nice pub

Thank you very much for accommodating our part last minute .Service was exceptional and the food really nice .We will be back

I been there for family gathering and I really enjoyed the atmosphere. The food was amazing and the staff was really friendly. The service is amazing and quick. We definitely come back.

Having been going to the pub regularly for a number of years with a group of friends it is disappointing to have to write this review. The new Manager is clearly trying to put the pub out of business through their appalling attitude and the way she speaks to customers. I feel sorry for the staff that have to work for her. Unfortunately we have now decided to meet somewhere else.

Excellent service and food .Recommended for families as has variety of choices for children .Large garden

Brilliant place food fantastic staff great would eat here again

Service very slow. Vegetables tasteless, guessing frozen. Slow cooked steak and ale pie was awful the mash potato looked solidified. There was also an ant on the table.

Friendly staff and food is lovely!

The Griffin - Caversham The worse bar staff I have ever come across. Really rude. Got my drinks wrong then moaned even though it was their mistake. When I said why are you in hospitality? I was told I was rude even though they were aggressive because they didn’t get my order right. I will never be using the Griffin again. I have never been to a pub where not only do they need to look at a guide to make a drink but moan and be offensive to there custom. I had booked a meal but refused to eat after such behaviour. You need to hire people who actually want to work in the industry and management which can run the bar and restaurant and provide a service that you can be proud of. The men on that evening was the rudest I’ve ever come across. I have had better service from McDonald’s and will never return! Such a big shame, as the Griffin used to be a lovely place to eat and drink!

This pub does a delicious Sunday roast and all staff seemed very friendly and attentive

Mike was excellent. Thanks for a special Mother’s Day celebration. 👍🏻

We visited the Old Bell, Grazeley for lunch today and had a great time. The food was good and we were very well looked after. David was happy to chat with us and even ran after me when I left my coat. Highly recommended.

We had a nice time here, the food was lovely. Portion size was also really good, service was prompt and the whole place had a lovely warm vibe. The manager was really friendly too, Would love to visit again.

Just had a lovely eve with two friends. We were served by Mike and Dan and had a great meal. The service was brilliant. We were not rushed at all and both Mike and Dan were really personable. Great eve.

The food is reasonably priced and very good.

The BBQ Korean chicken was excellent

Went for my birthday lunch with my family did not book manager said very busy but he found us a table very good menu food served nice and hot will go again but will book next time

Amazing food, service is excellent, staff friendly and welcoming !

One of my favourite local restaurants with non fussy food at reasonable prices. Good outdoor seating area.

Always excellent food and service down the old Bell, got to say Dave always going above and beyond

Great location, lovely old pub and very helpful staff.

Great experience! Our son is autistic so eating out can be difficult . Dave or davidmoved us to a quiter area and got our food out quicker. He went above and beyond. Highly recommend

Stayed at the nearby Premier Inn so had dinner at the Old Bell on Friday night & lunch on Saturday. Good food and good value. Lovely pub and excellent service. Thank you!

Went in for a Sunday roast, had the rib of beef and it was excellent, good quality and lots of veg and gravy. Very warm welcome from the staff, our dogs were really happy as well. Good selection of beers and wines.

Wow. What amazing service and quality of food. I can't fault it. I will be back soon for sure.

Seven of us booked for Sunday lunch, 3 or which were children. The adults enjoyed a marvelous Sunday roast and the children were catered for extremely well with a varied menu which they all devoured with gusto! Mike and the team gave us fantastic service with all meals coming out at the same time and served with politeness and a smile. Would highly recommended the food and the Guinness was perfect. 😋😋😋

served by dave! thank you so much dave for the service, we had a lovely lovely family meal. food was great too! ps: should you find yourself in the cunning man anytime soon, please feel free to leave a 5* review for the server iris. :))

A lovely quiet pub with lots of food options. They cater for everyone...Good gluten free and Vegan options. Would always recommend!

Friendly staff, good food, service and not too pricey

Great food, great service. Not too busy whilst we were there but had a nice little corner nook for our party out of the way so the kids could run around without disturbing other diners. Reasonable prices too

Lovely, quiet evening, accommodated by Dave, the manager and chef on! He was flexible with our party of 11 and a dog’s requests and the food was good pub food!

Excellent service from the team, very friendly!!! Highly recommend AAA+++