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4.1

Based on 1.051 opinions finded in 1 websites

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Nº 212 in 477 in West Berkshire

CUSTOMERS TALK ABOUT DISHES WITH..oldpaychickencheesepuddingporkfishpiecookedroast
Score
OpinionsNoteGoogle1.0514.1

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Recommended by Alok Gurung. Absolutely brilliant service, welcoming staff, great ambience, did not feel rushed like in some places. Would visit again.

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Shanti Gurung . 2025-04-09

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We had an incredible family member birthday party at this Pub. The atmosphere was vibrant and welcoming, making our dining experience truly enjoyable. Each dish we tried was bursting with flavor, showcasing the chef's expertise in crafting delicious meals. The attentive staff added to the experience, providing excellent service that made us feel valued. Overall, this place is a must-visit for anyone looking for outstanding food. We can't wait to return for another memorable meal!

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Yamkala Gurung . 2025-04-06

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Really nice place! Great ambiance and food! Perfect place for family!

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atul gurung . 2025-04-06

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Thanks Maria and team for looking after us so well today during our team lunch. Organising everything was so easy and you were so lovely to deal with. Food was yummy and delivered piping hot.Will definitely be back..the sticky toffee pud is AMAZING!!!!!

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Tracy Schmidt . 2025-03-27

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Nice atmosphere and good service

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Alok . 2025-03-25

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I have to say thank you to both Maria and Reece for a extending such hospitality and professionalism and massive thanks to the kitchen for feeding me when I arrived 5 to 9 - great people great place - recommended

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Scott . 2025-03-20

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Propped in for a quick lunch on the way back from a meeting. The food was good and the beer I had was on the specials and was a well kept cask ale that still tasted nice and fresh. It was super quiet though! Felt like I had the place to myself.

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David Robinson . 2025-03-16

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I recently visited the Old Bell Pub and enjoyed a delightful English breakfast that truly captured the essence of a traditional meal. The menu features other fantastic dishes as well, making it a wonderful place to dine. The staff were polite and professional, which greatly enhanced my experience. I highly recommend the Old Bell Pub for a delightful breakfast and an other fantastic dishes in a charming atmosphere. I look forward to returning soon!

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alok gurung . 2025-03-15

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Had an amazing smothered chicken meal compliments to chef Aden plus the waitresses/waiters were very polite and looked after me well definitely recommend to anyone looking for a good meal at a lovely restaurant il be back soon to visit

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Rhys Norman . 2025-03-15

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Food was cold but was returned and came back pipping hot

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david carter . 2025-03-14

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Thank you Maria and team for a lovely Sunday roast Very cute pub out of the way

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Amy Sarah . 2025-03-09

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Dreadful the only shining light was Emma the waitress. Long long wait for food soggy garlic mushrooms as starter then garden plot medley a complete mess. Chef needs to go to the Rushcutters in Norwich to see how to do food. Team leader v responsive and knocked money of the bill but what a mess

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Tricia Fuller . 2025-03-07

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Fantastic food and the.team is great! Thank you for.a great Sunday roast! We will be back soon!

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MegaZaphiel . 2025-02-23

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Very friendly staff wonderful food and great atmosphere!

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Shadow “Shadow” Rider . 2025-02-23

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Had a very poor experience last night whilst staying in the attached premier inn. Took over an hour and a half too be served with our mains. Poor stock of drinks and food off the menu.

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Ben Wall . 2025-02-16

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It was a very good experience however the pie that was ordered was freezing on the inside and they got a chip order wrong. However employees were very nice and service is pretty good if this situation doesn't happen again I would rate this higher

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L S . 2025-02-15

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Great lunch, well looked after by Kathleen 👍

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David Hardman . 2025-02-13

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Visited today with two female friends for quick lunch. Staff were incredibly friendly and helpful and we weren’t rushed at all. Food was very tasty and I have no doubt we will be returning.

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Dorothy H . 2025-02-10

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Fings ain't wot they usta be. The soul has been taken out of this pub and given to beelzebub. What was a nice pub is now an asceptic, open plan, bland and boring building. The service rose to the heights of surly, but only briefly. No proper ales on tap. Let me outta here, I'll never sin again.

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Ranbir Heyre . 2025-02-09

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Late afternoon yesterday for Sunday roast was rather disappointing as the vegatables certaonly did not live up to previous experiences and the trio of meats didn't have stuffing as I subsequently discovered should have. Meats were all good. Maybe just not a good time to visit if they have been busy? Staff attentive as always. That said always enjoy the Old Bell over many years.

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Kim Brake . 2025-02-05

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Really good food. Nice atmosphere

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Annie Alderman . 2025-02-05

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It's a nice place foods pretty good as far as chain restaurant food gose. Prices are pretty good. Service the day I went was pretty slow but not to bad. In all I'd recommend the old bell as a budget friendly place to eat with family and friends.

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Ben Woodcock . 2025-02-03

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My friend and I went to the Old Bell yesterday for lunch. We had a lovely meal and were looked after by Nelly and Kathleen. Very attentive service and good attention to my friend’s allergies. The food and the wine were delicious. Highly recommend.

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Christine Orton . 2025-02-01

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Awful place staff miserable especially breakfast staff,

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Craig Kewley . 2025-01-28

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We live close to the Old Bell and our like the menu. We stopped going for a long time because our kids have intolerances and the pub kept making mistakes. However, it is now under new management and they took the intolerances very seriously and clearly took great care. The food was great, the team (Nelly and Adi) were brilliant and it’s great to have the option of going there regularly again.

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Robert Hawker . 2025-01-25

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Whilst there were only two waiters/waitreses working, they wereboth VERY efficient and polite. We had some lovley food and the atmosphere was warm and welcoming.

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Dave . 2025-01-18

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I visited the Pub today morning and the guy serving the breakfast was very rude and unfriendly at all. I asked for cheese he said we are not serving cheese for breakfast however I get cheese for breakfast before when I was in Premier in as guest and normally we use this hotel for business purpose. The coffee was cold , the egg was not properly boiled , the sausage quality was bad ; the toaster is not working properly Actually It is the worst breakfast I have ever had

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Nady Habib . 2025-01-17

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Staff need a little more customer service training

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Alastair Clunie . 2025-01-14

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A great place to visit with friends and family. The food was perfect. A great evening out

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Suresh Kumar . 2025-01-11

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Great service at the Old Bell. food was delicious and cooked to perfection

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Naomi . 2025-01-08

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Very good food and drink offering. Service excellent. Price does reflect the quality of food and service. Well worth a visit

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Darrin Francis . 2025-01-05

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Not decorated very christmasy, meals wasn't that special, pudding wasn't nice, brandy sauce cold

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dawn walsh . 2024-12-29

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Took the dogs with us for Sunday lunch. Food was great pub is dog friendly

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Kim Tindell . 2024-12-27

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Fully recommend , have been looked after by Steve on a few occasions and he is brilliant! An asset to the company and will definitely return in the future

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Ashley Gilliam . 2024-12-21

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Great food and special thanks to Steve 👍🏻

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Amy Ball . 2024-12-21

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Really enjoyed my visit and the service from Steven was exceptional!

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Danny . 2024-12-21

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In our party, there were seven of us: four adults, two 3 year olds and one 2 year old. One of the 3 year olds had an egg allergy. Upon arriving at 1pm, we were seated and given adult menus only. We asked the waiter who seated us for the allergy menu. 20 minutes later, we’d still not been given this so we asked another waiter to bring this over, along with menus for the children. He did so and gave me the allergy tablet menu to look at. We then waited for another 20 minutes to have our order taken. Upon finally ordering, the children were given some colouring to do which was a nice touch. We then waited for 45 minutes with no sign of food. My husband enquired and we were told it wouldn’t be long. Within 30 seconds, two of the adult meals were brought out shortly by the other two. We were then asked if we wanted the children’s meals now which completely baffled us; surely the meals should all come out together. By this point, we’d been in the restaurant for well over an hour and waiting for food for 50 minutes since ordering so the children were incredibly restless. Eventually their meals came. We did enjoy the food and cannot fault it. However, the wait and total shambles of a service really did spoil the afternoon. No one checked how our food was during our meal and we were not asked if we would like any more drinks. The family next to us had the same experience and their child (similar age) was also restless with the wait. Completely unacceptable. If we’d been told there was a wait beforehand, we could’ve distracted or offered snacks which would’ve helped a little. We left feeling very disappointed.

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Claire Lloyd . 2024-12-21

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Usually, I have a horrific time trying to find something to eat out as I am highly sensitive. Steve handled the situation amazingly and directed me to the app and showed me how you can cater any menu to your sensitives at the click of a button. Highly recommend. Thank you Steven. P.S are you single?

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Ian H . 2024-12-21

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Was served by Tom I believe and had a wonderful time! Food was amazing, I’ll definitely come back.

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Luther Guerin . 2024-12-20

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We like Chef & Brewer as their menu is a bit different from the norm. We had a great server , Steve. He was very friendly and attentive. He was able to accommodate our requests for alterations to the set dishes. Unfortunately the chefs were on leave so the food was not up to the usual standard

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Jane Evans-Hoon . 2024-12-20

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Friends took us here when we were visiting and it was lovely- friendly staff and good food. Steve was particularly friendly and helpful. Would visit again!

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Francesca Clark . 2024-12-20

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Just went yesterday for a lovely dinner with the Mrs. Thomas and Josh were both superb waiters.

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Michael O'Hara . 2024-12-19

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A group of us dropped in short notice and Steve was fantastic at accommodating us. He went out of his way to find a suitable table and ensure we had everything we needed. Thank you

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Karen Habershon . 2024-12-19

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Always really enjoy going to the Old Bell, it's a lovely pub and the food is great. The staff are always helpful, especially Steve.

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Andy Degiorgio . 2024-12-19

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Great place for breakfasts and Sunday roasts. Staff are really friendly and helpful. Special thanks to Steve for exceptional service and friendly attitude.

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Hazel Dillon . 2024-12-19

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Went recently and I had pork belly followed by the melting Christmas bell which was soooo good. Would strongly recommend going before the festive menu finishes! Shout out to Tom and Christian for excellent service 😁.

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Jack O’hara . 2024-12-19

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The Old Bell has become a favourite of ours. The quality of food, superb service (shout out to our regular waiter Tom) and cosy atmosphere bring us back time and time again.

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Shannon Kilcawley . 2024-12-18

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I went to the pub for dinner a few days ago and can’t say a bad word about it. The atmosphere, food, service and fair price. I do have to give a special mention to our waiter Thomas, as before he treated us very well!

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Fred Hambly . 2024-12-18

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Served by Tom. Really good food. Definitely come back again. Tom was very sweet and a great waiter. 5 stars.

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Louis . 2024-12-18

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Went to Old bell yesterday for a lovely lunch with the ladies. Food was delicious and was served by the amazing Tom!

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Louise O'Hara . 2024-12-18

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Good food and service, was served by Tom

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Toby Woods . 2024-12-18

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Very comfortable old hotel and restaurant , very friendly staff , very comfy rooms. Only negative is horrible stuffed giraffe in the entrance

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Fungie Spain . 2024-12-16

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Had a awful evening. Pre booked to have the festive menu. Upon arrival was told they had no festive food it was all sold out, Then was they did as we had said that’s what we wanted and had booked. They didn’t have most of the meals wanted so one of our group ended up having just a main course from normal menu. Food quality was not great. My partner had the festive burger which was horribly salty which left him feeling very sick. The whole thing fest very unorganised. Will not be returning.

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Jodie King . 2024-12-15

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Lovely food and service by Cristian

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Mark Harbor . 2024-12-15

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What lovely pub, Maria and her team we exceptional 10/10 would recommend

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Beth Parker . 2024-12-07

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Lovely service and excellent atmosphere

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Tt Sarak . 2024-12-05

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Breakfast, crispy bacon, sausages, beans, mushrooms, and poached eggs. Freshly cooked. Cheerfully, waitress and cook.

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Sue James . 2024-12-03

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Well priced food. Attentive and helpful staff. Especially the assistant manager who made sure we were looked after throughout our stay. Thanks for the good atmosphere and lovely food

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ben Hobbs . 2024-12-02

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The service from Reese was absolutely brilliant—attentive, friendly, and efficient. Any small issues were promptly addressed without hesitation or fuss, which made the whole experience feel seamless and stress-free. The Sunday roast was delicious, with all the traditional elements done well. However, the cauliflower cheese —it could have been a bit cheesier! Overall, a wonderful meal in a welcoming pub setting.

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Nick . 2024-12-01

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Lovely service from the lady maria I think was her name , the food was horrible I asked for mixed grilled the the meat was taste burned. Never again

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Filipe Miguel . 2024-11-30

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Great experience at the old bell today, lovely roaring fire, great service and great food. James and Nelly were really thoughtful and kind and made the day for our 4 year old daughter, getting to choose the log to go on the fire!

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Matt Bridger . 2024-11-29

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Delicious meal, served by an attentive waitress called Reece. She made us feel very welcomed and checked by our table multiple times. Will come again!

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Cerys M . 2024-11-26

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Came here for a lovely meal yesterday. Food was great, service was fantastic. Shoutout to Reese and Steve, who were very attentive and welcoming! Would definitely recommend this pub, will be back soon!

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Charlotte Davey . 2024-11-26

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The food was lovely but the service was diabolical, slow and ruined the visit for us. I will not be returning. We stood waiting to be seated and there was no one around, eventually someone came to show us to our table. Then our waitress came over and said 'oh I think I'm at the wrong table, I'll do your drinks order anyway' so we ordered drinks. We had to ask for food to be ordered because it was taking so long. Then after our mains I said, I asked for pudding menu in which we were informed the kitchen closed 45 minutes ago. We were not notified of that at any point and if the service didn't take so long we may have had time for pudding. It would have been nice to have been told the kitchen was closing so we could make a decision whether to put an order in. Overall, pretty poor.

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Emma Ferguson . 2024-11-23

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Went for an evening family meal. Nobody to seat us at the service area so we chose a table. The waiter then came up 5 mins later and in an incredibly sarcastic manner made us feel horrendous for not waiting for a seat. Treated us like we had walked in and smashed up the place. Disgusting treatment, horrendous service. If it were my business he would have been sacked on the spot. If I could give it zero stars I would. Avoid.

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Matt H . 2024-11-16

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Can’t fault anything at the old bell. Great restaurant, great staff, great atmosphere. Good was top tier and came out very fast. Can’t fault it in anyway. Compliments to all the staff!

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Luke Rolls . 2024-11-16

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Recently had the pleasure of spending an evening here while away for work, can’t rate the place high enough, food was superb, staff were friendly and attentive and the bar staff were exceptional, will definitely be returning soon

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Ric Rowe . 2024-11-15

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Early lunch weekday before 12, and got a sunny window table and great service

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David S . 2024-11-13

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Maria was such a sweetheart, she’s definitely changed this place for the better

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Jaz Mead . 2024-11-10

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A hidden gem. They had some very interesting options on their specials. Me and my husband went for the salmon wellington from the specials menu, it was delicious and well made. The girls looking after us Kathleen and Niomi made our visit special.

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Sue Thornton . 2024-11-07

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Came here after seeing such good reviews and it was so worth it. Very generous Sunday roast portions. The staff are really lovely and looked after us. Quality food too. Will be back!

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harriet sussex . 2024-11-06

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I was there today . Very friendly staff nice place . 100% come back soon

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Damian Sokolowski . 2024-11-03

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Delicious food, great service. I recommend

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Urszula Żarnoch . 2024-11-03

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I had a great meal with family today , my food came out very quickly. We was served by an attentive waitress Maria , Maria recommended some nice pudding s so I went for sticky toffee pudding it was fab , I would definitely return again .

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Chris Dixey . 2024-11-03

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I recommend it 100%. Nice place, tasty food and very smiling service. Thank you all for a wonderful time.

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Katarzyna Marciniak . 2024-11-03

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First time for a while and the "pub" still has plenty of charm, though clearly part of the Green King empire. The food was good but there was quite a wait for two main dishes to arrive. Only two front of house staff at lunchtime left them rather stretched as it is a large venue! We did enjoy our meal and would return.

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Peter de Courcy . 2024-11-02

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Emma & Steve provide a lovely relaxed and attentive atmosphere in which to eat and spend an evening

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Stephen Harrison . 2024-10-26

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Really not great. Short staffed. Food basic. Shells on the prawns in a fish pie? Lots was just warm. Shame.

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Deb Will . 2024-10-20

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We arrived at the Old Bell, very weary after having travelled a long way, without a booking a table. With only a few minutes to spare before the kitchen finished cooking, James very kindly rushed an order through for us. We sat down, were served drinks immediately by James and within a very short time our meal of fish and chips appeared. The fish was the best fish we had tasted in a very long time, cooked to perfection. Thankyou very much to a very friendly James and the chef.

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christine hole . 2024-10-12

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A solidly adequate pub next to premier inn. Excessively sign posted, priced according to how few alternatives there are around. You can't do more 4 out of 5 than this pub.

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Mfothergillable . 2024-10-11

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Great service, lovely atmosphere. Will be back

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Luke Airey . 2024-10-04

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Great place. We had slow cooked beef roast and a duo of turkey and pork roast. All the food was lovely. Staff really friendly (James, Cameron and Eve) and we could take our furry friend in with us too. Most enjoyable. Weve been 4 times before and we just remembered why we always like too eat here. Thank you

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Grimly Roberts . 2024-09-29

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Nice pub with very nice food. We stayed a few nights at the Premier Inn there and used the Bell every evening, sampling several meals, all good Brilliant staff with special mention for James and Kathleen who couldn't have been more friendly and helpful.

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Jackie Penn . 2024-09-29

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Firstly: went on a Sunday evening and there was only 3 other tables with customers so it wasn't busy. However the service was abysmal. So to take order, bring drinks, check if any more drinks or sauce required and had to go to the bar to pay as waited too long to have table cleared. That being said the chef was on form as the food was delicious. The Game Mixed Grill was a different treat to normal pub food and the Lamb Shank shepherd's pie was divine. The cooking staff took pub grub to a high standard. It was all let down by the miserable and inattentive service staff.

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Ali Little . 2024-09-27

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Stopped by on a whim. Greeted quickly, served promptly, food was excellent for a pub menu. Recommended. All staff were great. Our server Bel was very polite and attentive.

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Ian Cooper . 2024-09-23

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Great place very good to bring you’re family for a nice meal

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Jacob Kirton . 2024-09-23

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What a shame, had high hopes from the friendly welcome from Kathleen? but my order was lost, after 25mins a young chap came out to apologise and I was offered another drink, food wouldn't be long. I hoped that missing the order chef would make sure food was good, unfortunately not, half of the (four) carrots chunks were green and not roasted as per menu, was told menu doesn't say roasted (it clearly does). Pie was full of fat and some of the chips were grey, left most of the food. Sauce pot chipped and grubby. This is probably a one off as all other reviews are great. Knocked the price of my coke off the bill, food was charged at full. Kathleen was lovely and a real credit to the place, everything else was a hot mess I'm afraid!

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Bb Bb . 2024-09-20

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We had a nice experience with friends. Staff were attentive and we thoroughly enjoyed the nicely presented food. We would recommend.

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Simon Turtle . 2024-09-18

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Excellent pub with excellent customer service 👍

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Walter Dunaj . 2024-09-17

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We ate the pork belly bites and pork terrine for starters very tasty We had mains from the lunch menu salmon and cheddar fish cake with poached egg very lovely and presented well Naomi and Kathleen were very helpful and professional

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Belinda Vickery . 2024-09-14

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Poor. We arrived at 8.30 pm, the place was empty, and we were turned away from dining with poor excuses.

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minesh patel . 2024-09-14

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Good food, reasonable prices and good service by Leah & Ben

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jim mehta . 2024-09-13

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My husband and I visited for a light lunch, Scampi, chips and mushy peas and Halloumi and fries. The meals were were really nice cooked to perfection. The staff that looked after us James and Kathleen were very professional and attentive. Definitely going back.

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lyn roberts . 2024-09-08

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Good value for an English pub. A lot of choices including specials. Friendly service. Higher quality than its competitors.

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ian kellitt . 2024-09-05

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I really enjoyed my lunch at The Old Bell in Grazely. We were served by James who was very polite, helpful and made sure our visit was memorable. 😊

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Carole Hooper . 2024-09-01

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Really enjoyed our food. we were well looked after by our waitress Naomi. great value. Highly recommend the old bell

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Rebekah . 2024-08-31

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I was served by Naomi and she was very good! She gave great service and I will definitely be coming back :)

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Ben Reep . 2024-08-31

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Food and service was speedy. I had the steak and was cooked to perfection. Exceptional service by Naomi.

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Adrian Wrzesinski . 2024-08-31

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we had an excellent meal just recently and were served by a very kind young women, naomi. thanks very much for a delicious meal 🙏

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Cam DC . 2024-08-31

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Tom’s service was absolutely fantastic, and he’s a real credit to your staff.

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Jian Batra . 2024-08-30

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