Oakley Grange Farm in Charnwood

Been here a few times and always seem to regret it when the bill comes out. Working farm is a good atmosphere, nice food, OK staff, eye-wateringly expensive prices to the point you're better off going somewhere - ANYWHERE - else. Decided now won't be going back.

Been dropping here a few years now for brunch, what has happened? This time the welcome and service was terrible, the table we were seated at outside had dirty cutlery and serviettes strewn on the floor (this was a Friday circa 10:30 and only one other table of 4 in). One of us asked for a flat white, our head was snapped off with ‘We don’t do that”, another asked for scrambled or poached eggs rather than fried with the small breakfast “will have to see if the chef has time’!!!! The breakfast’s turned up and were nothing like what was described, chipolata sausages, beans that were over cooked, eggs overcooked.

My family and I were on our way to a festival and wanted a nice breakfast for the start of our journey. Car packed, we rang ahead and ordered so we could eat our food and hit the road. The drinks came out after twenty minutes, so we’d finished our drinks before and food had arrived. After an hour, our toast arrived, and then after an hour and 15 minutes our cooked breakfast to accompany the toast arrived. Burnt mushrooms and measly portions, I was pretty annoyed because my husband said the service was rubbish and I said ‘hey, they’ll have surely sorted it by now!’ And it made me look foolish because it hadn’t been sorted at all. Caused a family barney because we were all hangry. Not cool, not cool at all.

I visited Oakley Grange on an extremely hot date, so wanted everything to be perfect. Let me tell you, it was not. Firstly, there is very poor signage on the road. This caused me to have to dangerously swerve onto the lane, almost causing a crash and killing me and my (hot) date. Next we walked in and there was no-one to greet us. We had to wander around looking for a table and I was very worried my date thought I was a submissive idiot. A lady did eventually show up but she looked at us like we were trash, not like the golden god I wanted my date to perceive me as. She sat us down but made it clear that we were not to order anything other than drinks. At this point I was very worried my date would get hungry. I could feel her losing interest by the minute. Eventually the lady came and stood next to our table without saying anything. We took the initiative to order, but she didn't seem happy about it. After another hour the drinks came out. We were enjoying them until the lady slammed a bottle of table cleaner on our table and announced it was time for us to leave. While initially excited by the opportunity to protect my hot date like a man, this did also annoy me a bit. Overall it felt like they didn't want us there and couldn't wait for us to leave. To be honest I couldn't wait to leave either. 3/5 stars.

a friend erecommened we meet here for a casual lunch, never again. it was very basic inside and the quality of the service and food left a lot to be desired

Came here today with my mum and 1 year old. We were looking for a table out of the way as I had the pram. We spotted one by a door and out of way to cause minimal disruption. One of the waitresses rudely said to me at the top of her voice that I couldn’t go there as I was blocking the fire exit. She then continued to say that it was their policy even though I hadn’t said anything and was trying to move the pram out of the doorway. Everyone was looking at me! I felt so small and very unwelcome. We decided to go upstairs but kept the pram in the corner downstairs. I completely understood that we were going to block the door but the ladies attitude was disgusting and for a first time mum wanting to take her mum and daughter out for some cake and tea it was inexcusable. I most certainly will not be visiting this establishment again!

After waiting almost an hour for a breakfast bun and scrambled egg with smoked salmon, we asked to speak with the manager - she appeared and told us we hadn’t waited that long, we’d only waited 37 minutes and shrugged her shoulders Customer service is completely lacking, as is time awareness

Two positive points are that the overwhelmed staff were lovely and apologetic for the slow service, and the toast was really nice. Sadly the negatives outweigh the positives. We went for breakfast on a Sat morning and when we arrived there were 4 other small groups so the place wasn't busy. First we had to wait for 30 mins for 4 coffees and when they arrived the waiter didn't know which was cappuccino and which was latte but a little bit of staff training would have sorted that out. We ordered breakfast after starting the coffees but had to wait 1 1/2 hours for them to arrive which was a completely unacceptable wait. What compounded that is that the food was disappointing when compared to the prices being charged. I paid £12 for the full English which consisted of 2 chipolata sized sausages, a handful of cherry tomatoes, a disproportionate amount of fried mushrooms, 2 rashes of bacon and a tiny pot of beans. Oh and the lovely toast. It looked like something which should cost £7 or £8 rather than £12 even taking into account the organic origins of the meat. Our food also started to go cold as we also had to wait for cutlery as that was delivered separately after the food. The waitress apologised for the wait and explained that they were short of staff due to various part timers resuming uni studies, but judging from other recent and historic reviews, poor staff levels and slow service seem to be a regular occurrence as are complaints about poor VFM. Whilst we were waiting a couple heard us talking about the slow service and decided to leave. I don't think that any business can afford to have people walk out due to slow service and would have thought that a business that must have suffered during the covid lock downs would be going out of their way to provide a good service. If I were the owners I'd invest in some staff training to improve the basic service, get a chef who can multitask and cook more than one order at a time, and review your prices or at least the portion sizes to make them better VFM.

Very slow service. Waited 10 mins to get seated. Drinks came but food never came after an hours wait so we left. Shame as it looks a nice place.

The service was unbearably lax, inefficient and slow, although the waiting staff were all pleasant. A simple "quick" lunch took three hours from start to finish, with 45 minute waiting times in between drinks, salad and cake, and catatonic levels of table attendance. We were briefly meeting up and had places to go! Every part of our order had to be chased up several times. We only ordered the salad of the day (we all ordered the same because we sensed the speed on offer), coffee, tea and one cake! A full banquet could honestly have been served quicker anywhere else. The lady behind the till seemed to be the manager, and clearly needed a barista, because coffee and tea were taking all her time. She was rather snappy and cross, telling us she was very busy and we needed to wait. We even stood in a queue for a full 15 minutes just to pay, because she was doing teas and coffees on her own and couldn't man the till as well. The meal itself was unremarkable and badly plated, the croutons in the salad were huge and so hard and crunchy you could only eat them with your hands, and if you had good strong teeth. The salad itself was just some green leaves. No dressing, no tomatoes, peppers, or anything other than lettuce. The goat's cheese was a melted blob of a pat, splurged in the middle of the leaves. We had all driven a very long way to meet up here, and all wish we hadn't bothered. Could so easily have been so much better.

Breakfast choice is limited and expensive for size of portion compared to other farm cafes we have visited. Charging a £1 for non dairy milk is not on. The food was nice but service was slow. I would say great for a coffee and cake but will not eat hear again as over priced.

We stopped here for late breakfast/early lunch, the shop looks lovely although we didn’t have time to have a look round and due to COVID regs we didnt want to be up and down from our table during our meal . Food is very good, only niggle was the lack of options on eggs. One of our party asked for poached eggs and this felt like a massive issue, in the end we had to compromise and agree to scrambled eggs. If it had not been for this it would have been 5 STARS!

I hate to be so negative but this establishment is just not able to provide the bare minimum of service. I couldn’t work out why it was so bad as there seemed to be enough staff and there certainly weren’t many customers - 9 at most. The coffee cafetière was the worst coffee I have ever been served - if I had to guess I would say it was weak instant coffee! I ordered a full breakfast at £11.95 - the waitress in error changed the order to a sandwich on the tablet she was adding the order to - she did apologise later. After letting her know it was wrong and after another 5-10 mins someone came back to advise there would be at least a 15 minute delay to get the correct breakfast order. I decided to go with toast instead as my husband was waiting to eat his breakfast roll. When he did start his breakfast roll he said the roll was significantly stale and then commented it was probably one of the worst breakfasts he had ever had. Service is incredibly slow and food quality is very poor. They need to go back to basics and start from scratch, otherwise they won’t have a business soon.

The setting, particularly outside is lovely. However the service was non existent. I repeatedly had to go inside to find a waitress to be told its table service, then waited another 10mins for someone to appear. Desserts were brought out but main course plates weren't cleared. We ordered a sandwich but when it came were told they were running short on filling so they've knocked £1 off. If we'd known we would have just ordered something else. The pasty was stale. The quiche was nice. Overall I wouldn't return which is a shame.

We used to come here quite often for breakfast pre Covid and decided to come again as it had always been nice. We’d booked a table beforehand but it took a while for anyone to notice us to show us to our table even though there was only one person being served at the till and we’d clearly been seen by other staff. Anyway while seated it took a while for anyone to take our drinks order, surprised they didn’t take this when we sat down. On first glance at the menu was how expensive it was now, £4.25 for a large cappuccino I think is madness - you wouldn’t even pay that for a Starbucks and it was nearly £3 for a single espresso. I wouldn’t have minded so much if the coffee was really good, in fact it tasted like hot milk. Obviously they have limited staff as we’re all dealing in troubling times so they don’t have as much on the menu - for breakfast they have a full english, vegetarian breakfast and eggy bread. I asked if I could have eggs on toast instead but due to the limited staff they couldn’t even though I thought this would be quicker?! The food took quite a while and it was ok, like the meat and eggs are fresh which I think is why we go back there even though the fruit salad the eggy bread was served with was brown, but the service is odd and long and the prices are crazy. £10.95 for eggy bread and £11.95 for a full English? I don’t really understand them and I felt quite robbed to be honest, like I never normally look at prices and understandably were going through a pandemic but this isn’t an excuse to cash in on it, it’s a good job I wasn’t vegan and wanted alternative milk otherwise I’d have had to pay £1 more so my coffee would have been £5.25 - how is that right?! For that reason I don’t think I’ll be back unfortunately.

Really good food in a lovely setting. Short staffed during our visit so bit of a delay with the food. We had the chicken and three cheese pie and the quiche which we excellent. It was a warm sunny day so great sitting in the lovely setting relaxing while we waited.

I have always loved coming here and still do. Some of the reviews feel very harsh and unfair. I have anxiety and stammer and the owner and staff have always been very kind and patient both before Covid and now. During lockdown the farm shop had a fabulous selection of fresh meat, vegetables, bread and lots more to order and collect. Since reopening the food has once again been delicious. It will remain my favourite place to go and chill, read my kindle and enjoy the peaceful surroundings.

Took 30 mins to take our simple order. 2 x 'chicken and three cheese pies'. Food finally arrived 1hour 15 mins after we arrived. BUT only one chicken and three cheese pie and they hadn't got another one. They offered quiche instead but we'd have to wait again for it to be warmed. We were so hungry by then we accepted cold quiche but it was not suitable as a cold offering. The managers attitude was 'mistakes happen'. Not very apologetic. Shame because we've been several times previously and had good food. Wont be going again.

Enjoyed a nice breakfast. We ordered different plates for three of us and enjoyed a wonderful breakfast. There are friendly dogs and have nice clean toilets. Wonderful. You better order them before 30 mins or so to get an efficient service.

Went hear a couple of years ago and loved it. However, now seem to be coping badly with current circumstances. Seating is in a partly open-seded barn with a rough concrete floor. The addition of a few strings of lights and a couple of pot plants cheers it up slightly but there is no real atmosphere. Waited several minutes to be shown to a table. Long wait for orders. Even longer wait for bottled rinks. Longer wait still for food. Food adequate but poor value. Will not be returning. Oh, and I forgot the access road which is very badly potholed. Don't expect super-smooth ytarmac but a few shovelfuls of gravel would help enormously.

This was my second visit in two weeks and both times the breakfast was delicious. The girl who served us was very friendly and looked after us well, waiting time was reasonable. The first time we sat outside, very comfortable and a lovely view. On the second visit we sat in the cow shed cafe, they had made a good effort post covid, plenty of space, also decorated with lights and plants. Drinks are a little pricey but I thought the food was good value for the money and excellent with fifty percent off deal. The drive up to the farm does have a few pot holes but not enough to cause a problem. Good country farm atmosphere.

I was very disappointed with my visit to Oakley Farm. 1) Seated in a cow shed which smelt and was very drafty/cold. Our table was right next to another with no distancing. Luckily no-one else was using that table during our visit. 2) We waited a long time to be served and the waitress was not very patient.3) The pasty I had was very poor quality with no flavour and the potato wedges were floppy and seemed re heated.4) The food was expensive for the quality. The pasty was £9.95. My families meal was also overpriced (veggie breakfast roll).5)On returning home (and checking receipt) I noticed I had been overcharged for 2 items that had been in a clearance bin (i.e i was charged full price). One was actually out of date and 2 other items my family bought were also out of date. This is wrong from a good health point of view never mind the over pricing.6) When I was in the shop I asked the member of staff serving about a couple of items for sale. Most of the items had no indication either on the product, or near them, to say how much they cost. The member of staff did check the price for me but appeared reluctant, cross and hassled like she couldn't be bothered to check.7) I would not recommend this place either for a meal or to use their shop. I have been in the past and had a better experience.8) Also the entry and exit 'road' is ridiculous. Very potholed and no where for two cars to pass.

I rarely write a bad review and believe it’s always better/fairer to speak up at the time instead of putting it all over the internet.My friend and had booked a table for 1.00pmWe arrived and after hanging around at the ‘wait here’ sign for five minute, we were shown to a table. It was in the cow shed, not the best place but to be honest they had made it quite nice with tables under canopies with fairy lights.We waited ten minutes for our drink order to be taken and when they eventually came our food order was taken. We had a quiche with salad and a chicken and three cheese pie with salad. Both were £9.95 each! A bit pricey but it was a very reduced menu with not a lot of price difference between different choice.Our food took 1hour and 5 minutes to arrive. We both asked for mayo, after five mins the waitress brought one tiny paper pot-full. We asked for another and salt and pepper. Again nearly 5 minutes later the Mayo arrived. She forgot the salt and pepper so another wait.The quiche and pie were very small and salad consisted of some leaves, two cherry toms, two slices of cucumber, two slithers of red pepper and two little rings of red onion. I’d say that’s a garnish, not a salad. I have to say the food was actually delicious but very poor value. We ordered a scone and cappachino each. Ten minutes later she brought the coffees and told us there were no scones. We ordered 2 slices of cake. Both of us had been there many times so knew that you get a lovely wedge of cake. Nope, not today. Each cake was muffin size for £3.95! It came nearly ten mins after our coffee which was now luke warm.The bill would have been nearly £40 but as it was eat out to help out it was £20When we went to pay I asked to speak to the owner (Inger) I said that I’d rather speak to her than write a bad review. She was immediately very offensive.I explained that I thought the service was poor and took far to long as we waited an hour and five minutes for our main. She said, very aggressively, that no meal takes an hour and a half to leave her kitchen. I clarified that I’d not said and hour and a half. She said the waitresses were going their fastest but they were really busy. My thought is that as booking is essential she knew how many covers she has for lunch so why not get another waitress in. The two girls were taking orders, serving and running the till for the shop they have. The owner then shouted at me that we were getting half price food anyway, as if that explained it all away.Half price eat out to help out means that customers can get 50%- up to £10- off their bill which she then claims back from the government. It doesn’t mean she should serve smaller portions of over priced food. I was expecting a nice lunch out, not a marathon wait with a side order of rudeness,I often go to Oakley Grange, as does my friend but neither of us will ever go again. Not just because of the service but mainly due to the owners rude, aggressive behaviour. She told me to email her if I had anything else to say. Well, she can read my thoughts right here.I look forward to see if she leaves a response.

Booked table for 4 for breakfast. Very disappointing experience. Small portions, poor quality food and luke warm. Bread - hard, sausage of poor quality and undercooked, bacon, greasy/fatty and again undercooked . My egg was fresh and tasty (although not hot), but my husband's egg was hard.Drinks were awful - tea very weak (tea bag had been taken out - if it had been in the cup in the first place), and cappuccino was just like hot water with a shot of milk - asked for this to be remade, but it's replacement was exactly the same. Drinks tasted like they came from poor quality vending machine.

What an awful experience. Me and my elderly mum waited 10 minutes while the 2 staff members ignored us before being told to sit outside and someone would take our coffee order. We waited another 30 minutes before the waitress took our order, after we had we complained, it then took her a further 15 minutes to bring the 2 coffees and 1 scone out to us. Ordinarily waiting wouldn't bother me but they weren't busy. It was unacceptable and I will definitely not be returning or recommending this place to anyone. The worst tea room I have ever visited.

Been going here on and off for several years as its convenient. Lovely setting but horrendous access road to cafe. Pot holes can be very big.Service is very slow and some staff are a bit miserable with customers.Not all of them.Food is extremely tasty , portions are generally small and its a bit over priced

Wonderful food to click and collect.Your pork pie was the best I’ve ever had, the hazelnut tarts were delicious, and the salad leaves off the scale tasty compared to what you get in supermarkets, the same applies to you eggs. Thanks for staying open, the food you sell is a real treat.

we visited here on the recommendation of a friend and we were disappointed service was slow, the food was fairly plain and the prices were too high

We visited today after our favourite (BomBom @ Canal House, Loughborough) was too busy for us to find a seat (testament to how good it is there). We found a table at Oakley Grange easily enough, but when we came to order we found that the menu was purely a shot in the dark, and only on rechoosing for a 3rd time did I find something they actually had available.... Waiter was fairly rude too. Won’t go back.

We stopped for breakfast today as we didn't fancy a service station.The waitress was very friendly and we were served quickly. This would be a 5 star review but breakfast did take a while to come out. It is quite pricey but the food is all organic so to be expected. Overall a pretty good visit.

Place looks nice and looks a nice menu. Ordered soup, a scone and drinks. Scone and drinks came out half an hour before the soup. By then drinks were cold. The scone didn't appear fresh and eas pretty hard. The soup was ok. Wouldn't recommend on this visit. Pretty expensive for basic food too.

Have been many times to Oakley Grange Farm and have always found the food to be good, if expensive. The staff are very pleasant but the kitchen takes a long time to prepare the food. However our biggest gripe is the state of the access road. It is impossible to avoid what are very deep potholes and the apparent reluctance of the owners to make permanent improvements makes us feel quite unwelcome. Sorry but we are unlikely to visit again.

Not been for a while but it’s not improved from the pot holes in the road to over priced breakfast ! Soft fried eggs asked for came hard ! Well cooked sausages asked for came just cooked ! Poor bacon plus not a great Wellcome ? Stuart matthews

Good drinks and menu. We have been here a couple of times. The scones are tasty but very small and are poor value for money. Be careful when driving down their approach drive as it is full of deep potholes.

The location and setting are both lovely, the staff were friendly, swift and knowledgeable. However, the portions for Sunday lunch are remarkably poor. We paid almost £14 pp and we’re served about enough food for a starter. The food was hot and tasty but nowhere near worth the price. This is unfortunate as I was so eager to eat Sunday lunch here. I don’t think we’ll return.

A shame you do not keep you website updated with your opening times - a wasted visit as you were closed although your website said you were open.

Arrived at 11.05 and went to a table upstairs. It was 11.20 when someone came to take our order, but we weren’t offered a food menu. When we asked, we were told if we ordered immediately we could get something. We were then given a menu that stated breakfast was until 11.30. We placed our order for 3 hot drinks, a fresh pressed apple juice, a fruit salad, eggy bread and a sausage sandwich.

Have visited Oakley Grange three times this year and wonder why I bother. The setting is bucolic and that’s about all I can say in its defence. The service is excruciatingly slow. Fortunately on the three occasions I’ve visited, I’ve not been in a hurry - just as well. My hot drinks orders usually arrived at my table in a reasonable time but the food - cheese sandwich with chutney took an eternity. This place has so much to offer but it is let down by poor service.

Met a friend and had a lovely pot of tea between us. Was not very busy, so was lovely and quiet. This is not the first time visiting, been a few times before and will go again..

Waiting over an hour for a sandwich and a coffee ,over priced and poor service worst sort of combination

me and my sister ordered the hungry farmer breakfast 9.50 pp it came mushroom toms egg only just warm plate was stone cold not even warmed up toast was cold we just thought we would eat it and not cause a fuss my sister who has short grey hair then found a very long dark hair in the food she tookit off the plate and took it down stairs to show them and the waitress said its not mine my sister replyed well it isnt mine is it no offer of a fresh breakfast or NO APPOLOGY at this point i told my sister at no time shall we be returning when we went to pay they said we are giveing you a reduction so im thinking ok maybe give them a chance then so the total bill for the breakfast they didnt charge for the pot of tea DISGUSTING BEHAVIOR WE WILL NEVER RETURN as others have said slow service but i was thinking fresh hot cooked food wrong still cold and awful i can think of better cheaper places but though me and my sister would go twice a month for a treat NEVER AGAIN

I went with my daughters and grandson for lunch. We had sausage sandwiches to die for, really good tomato soup, and delicious skin on wedges to share. With coffees and Earl Grey tea as well it was only

I can't believe that after so many reviews on here and even a mention in the local press that the service is painfully slow, the owners don't wake up and do something about it! I keep on trying to be a customer because it's convenient for me and it's a lovely place and while I think the portion sizes are a bit mean for the money, I can deal with that. What's totally unacceptable is waiting 50 minutes for a cup of tea and a snack that you're paying top price for.

An excellent cafe attached to a small deli on a farm.

Had lunch here about 6 months ago with a friend and was very disappointed. This was our 2nd visit for lunch and the place had not improved, the service was slow, tables as before always covered in dirty plates - no good

It was from word-of-mouth reccomendation that we visited for Saturday lunch. I was told that the people who owned it were Danish, so was hoping for genuine Danish food and bread baked on the premises. The cafe is part of a mixed farm and most meat and vegetablles are farm produce. Another tick. However, the menu shattered the illusion. No Danish specialities, the saving grace was the home made bread. My companion had a chicken pie, nothing like a real pie, a segment more like a crust top-and-bottom fruit pie..I had a ploughmans, traditional but ruined by a very strong chutney. The waiting staff were odviously hopelessly inexperienced. They knew nothing about the menu,, had no idea about service (I was served ahead of my lady companion) and handled wine glasses by the bowl instead of the stem. A very casual, almost offensive attitude to guests did not help. Cost for two including wine by the glass £34.

Popped in for lunch, with the family. Decent setting and surroundings. My Daughter had Avocado with an egg, on a small slice of toast. The others had Burger and fries. It tasted OK. A bit mean with the portions. Looks like the have now changed the menu. I judge somewhere on the quality of the food, value and I would I be in a hurry to go back. I have to say that I found the food just average, not good value and I won't be going back......

Had a trip out to Oakley Grange Farm on Sunday. Really impressed with the afternoon tea. Unlimited tea, a good selection of sandwiches (with proper tasty crusty bread), scones with jam and clotted cream and a great selection of cakes. Will definitely be back. The menu for Sunday lunch looked very impressive too

Arrived and sat for 5 mins, no sign of anyone so went to the till only to be told to take a seat and someone would be with us. Ordered 2 Soups and a Mini Sandwich and a pot of tea for two.

We were looking for somewhere to stop to have lunch mid-way on a long journey to Yorkshire for a wedding. This place looked amazing. The setting was perfect and the Cafe/Restaurant looked beautiful. On arriving, we were not disappointed, and again as we entered the place the set up looked fantastic.

We took a 20 minute diversion from the M1 to visit this cafe for a speedy early lunch. Their website said lunch started at 11.30 and there was an all day sandwich menu. We arrived at 11.38 to be informed no food apart from cakes until midday. I then asked for a toasted tea cake from the cakes blackboard to be told that was also not available until midday. I then asked if I could go to Deli and buy a sandwich to take out as website leads you to believe this is an option. I was told that although this would not normally be possible they would make a couple of sandwiches for us. We then waited 20 minutes for them to be made. The sandwiches were mediocre. Very heavy on bread but short on fillings. Also relatively expensive as we were charged menu price. Not worth a detour from the M1.

Poor value. Small portion of meat. Vegetables overcooked. Parsnips rock hard. Couldnt even bite into. Mint sauce was bowl of vinegar with half a leaf of mint. Replaced three times & had to scoop leaves out to use. Ordered food just after 1pm & it arrived at 2pm. Passed comments to waitress that meal was disappointing but no apology & told 'well you've eaten it' Definitely won't be returning.

I visited here last month with friends as was taken in by the farm venue. We took a seat, waited 20 minutes and no waitress came to take an order so we went to the till to order the cafe was busy and after waiting 55mins on our food it came(by this point we had already drank our teas and coffee)...the bacon was rock solid(not edible), the eggs were barely cooked and dripping in grease and the toast was cold and hard which was very disappointing. However I gave them the benefit of the doubt as it was busy and decided to give it another go again because I loved the farm venue. However even more disappointing second time round...ordered food again at the till and waited 45 mins before food arrived. I ordered the farmhouse breakfast without mushrooms and only egg white, what I received was eggs in which they had just cut out the yolk so looked more like greasy scrambled eggs, again rock hard bacon, plate was swimming in oil and there was a few mushrooms still on my plate so very clear that they had just scraped them off the plate before bringing it out. At this point I had to say something so advised the waitress I couldn’t eat this and would rather have my money back as it had actually put me off eating here. The manager then came over who was extremely rude and just said she was sorry but it is busy so not much she could do and that if I came down to the till with my receipt she would refund my breakfast. I then went down to the till where I stood for 5 mins being ignored by staff and the manager, I then had to say excuse me where the manager said you will need to give me a minute(seriously shocking customer service) after another few minutes she just said can I have your receipt and said what am I refunding? I said the farmhouse breakfast and she put it through handing my card back and turned round. I have never in my life been treated like that by any member of staff in an establishment like that before and I will definitely not be returning. Avoid this place unless you want to be extremely disappointed and frustrated. Also the food is extremely overpriced and disgusting.

Had a wonderfully salad for lunch. Bacon and chicken all organic. Served in a timely manner by a smiling staff. Great coffee at the end.

Beautiful looking cafe, great decor and comfortable seating. Unfortunately within this book there was no story line, disappointing food and small portions. The story ended rather quickly and the ending was poor. “Expensive” Jam is lovely! Unfortunately will not be returning 3/10

Shambolic. Incredibly long waiting time, meagre portions, overpriced and bumbling staff. Only redeeming factor is the nice but slightly corny farmhouse atmosphere, but this can do little to rectify its flaws. If you want to wait 2 hours for a £6 cheese on toast, then step right up. If not, don’t waste your time and go to literally anywhere else for a better lunch.

A little bit away from a main road but well worth taking the diversion to enjoy a meal or just have a coffee stop. There is a farm shop attached to the cafe selling meat from the farm and eggs, bread and fruit.

We have eaten here a few times for breakfast ..decided to try lunch it was a very wet day so not busy ..we ordered ..my wife chose a sausage pastry with salad and I chose a ploughman's then we waited.and waited for 40 mins..my wife's was very good ..mine was the worst ploughmans I have ever had !!!. It consisted of 2 pieces of cheese a pickled onion and celery , tomato and loads of lettuce no meat ..I had asked for ham which was extra and was inedible ...they did take the ham off the bill when I asked them to...as we left the couple on the next table just walked out saying we have waited too long and we are going home ...how they cope when busy is anyone's guess ....

We took some friends who were visiting us from Australia over to the Tapas evening last Friday night and it went really well, showcasing for them, another experience of the very best that Britain could offer. The restaurant offers a really good farmhouse type ambience, the service was really good and our friends were really taken with one of the staff (Evie?) and the food was absolutely sublime. I particularly enjoyed the gnocci and the chocolate dessert which disappeared so quickly I was asked if I had inhaled it. A really great evening and one I would recommend.

Un bon restaurant, un peu perdu dans la campagne. Les produits sont bio, le petit-déjeuner anglais est très bon. Les plats à midi également.

Always enjoy the daytime cafe and deli... good cake, coffee and savoury stuff too but tried the tapas evening for the first time yesterday and very much enjoyed that too! Great value for £25 including a glass of Prosecco too! Nice range of food and delicious desserts!

I visited with friends for Sunday lunch and a catch up. As always, the service, food and atmosphere in general was the best. What’s not to love when you’re sat with friends having a great meal, laughing (hopefully not too loudly) and still there when they’re closing? We’re looking forward to our next visit to Oakley Grange.

We went there today for a light lunch, the overall service was very, very slow and also has been before. Certainly don't go if time restrained. The Cheese Ploughmans I ordered was expensive at £9.95 for what you get, bread, cheese and a basic salad, no coleslaw, dressings etc . Shame as a farm cafe should be much better than that.Think the Management there needs to be more pro active and manage customer feedback on poor service and ensure quality is maintained.

I recently attended a stress reduction course at work and the trainer asked everyone to name an activity that helps them recharge their batteries when depleted. This prompted me to realise it had been a while since I visited Oakley Grange.

We visited on Thursday 23rd May for a bite to eat and arrived at just after 11am. The good sized car park provides free parking and there’s a nice sized area in which to sit, amongst beautiful gardens. We chose to sit outside, as we had dogs with us. This is situated on a working farm, but the area is well maintained and very clean.... it’s lovely to sit out and hear the animals.

Wonderful ..lovely choice of food, clean and such a surprise with the farm environment for a classy looking building

Ordered a brie and avocado sandwich which was around £6 came with nothing! Didn’t even have salad on the sandwich, I would expect salad crisps or something on the side for price. Overall I would not recommend visiting due to the lack of passion for the food. Definitely would be embarrassed if I owned this business.

Shocking service and portion size. If your hungry go elsewhere!! The quality doesn’t make up for the portion sizes and the wait for cake / coffee was ridiculous.

The portion sizes here are a joke. We both left very hungry after receiving what I could only describe as a child sized breakfast (if that). Very expensive for what you actually get.

I spent a wonderful afternoon having afternoon tea with my mum and her close friends today. I really can’t thank Oakley Grange enough for such a lovely time.

Whilst I've visited on previous occassions I was extremely disappointed with our visit yesterday. After waiting 20 minutes for our order to be taken I signalled to two of the waitresses both of whom looked at me and both of whom chose to ignore me. Following this I got up and approached one of them and asked for coffee, she was so miserable and offered no apology for our wait. It took another 15 minutes for our coffee to arrive which was placed on the edge of the table rather than in front of us. Again waitress very miserable. Whilst I realise it was a Bank Holiday and could of been busy, at the time we arrived there were only two other couples. We were extremely disappointed with the slow service and attitude of the staff. It's such a shame that this is the service that seems to be the norm at Oakley, it's in a beautiful setting and the coffee is lovely. However not sure we will be returning or recommending to others.

We had been before but it was closed so we thought we’d try again today. It was really nice to sit and relax in this warm weather. Upon arrival we had a look around, bit of a squeeze as small in the shop bit but they look to sell a nice range of treats. We ordered our drinks and they arrived within 5 minutes, the girl who served us was friendly. We also had a scone, jam & cream which was nice, the pot of tea was also nice. Overall it was a pleasant visit & we will be returning.

Cooked to order so be prepared to wait for a delicious, good value and great tasting breakfast, locally sourced/organic and loose leaf tea.

Always a favourite to return to... the cheese on toast special today was particularly good! Has a bit of a reputation for slow service but worth the wait!

Called in to this cafe on our bike ride today (cold March day) granted on Mother’s Day, we arrived pretty early so the place was pretty empty with plenty of seats available inside, we was asked to sit outside, which isn’t a massive problem as we don’t stop for long! The order was taken pretty quickly however it took over 30 min to get our order (coffee and cake) which in that time we was absolutely freezing outside, then to be served like warm coffee and what can only be described as a slither of rocky road cake would be an understatement!! My advice to other cyclists would be to carry on to find the next cafe available! Poor experience

As a business owner myself I would have been embarrassed. Haven’t the inclination to elaborate just don’t do it. Terrible service and value. Ps you will note all my other reviews on here are All Positive ones.

Been here today. Absolutely stunning setting although it is a working farm and was a bit smelly outside so we sat inside. We ordered 2 teas and 2 breakfasts. The tea came quickly but we waited well over 40 minutes for our food to arrive. The toast did come first and we had eaten that before the breakfast. The toast was rock hard. The bacon was over cooked to the point that it crumbled when cut, the tomatoes were a mixture of over cooked and raw and the poached eggs were undercooked and ‘snotty’. I refuse to pay for food as it was enedible. Won’t bother with this place again even though it’s on our doorstep.

We come here quite often for breakfast/brunch and it's always great! A lovely setting in rural surroundings and so comfy...love sitting in the window with sun smiling in our faces or outside on the terrace :) Food is being made fresh to order and locally sourced, prices are absolute okay.

We don’t visit often as service is usually hopeless ( food is lovely!) but there was a marked difference today. It was very busy at 11.00am and there were more staff around each with a tablet making ordering more efficient. Food arrived swiftly and as usual was delicious. I am hoping this change is consistently good as they really do the most amazing chocolate porter cake which makes it worth a visit.

Dreadfully slow service. No smiles from the blond haired lady. After a long wait to order, it was another 40 minutes before our food arrived so it was really brunch and not breakfast.

Service unbelievably slow. Took 20 minutes to bring pot of tea for two. Tea tepid, as was coffee we had prior to our later tea order. Place nearly empty so certainly not too busy to serve us.

We arrived and found an empty table and waited for about 15 minuets. During this time we were seen by at least four members of staff. Then another couple walk in and after sitting at a table were presented with a menu almost immediately. A few minutes later a waiter come to take their order. At this time I approached the waiter and said that we had been here some time, and he was taking the order of a couple who had only just arrived. To this he apologised and said he would take our order after he had dealt with this couple who had only just arrived. I had expected him to apologised to the couple who had only just arrived while he took our order, no he did not! We promptly left

We visited here on a whim for lunch as fairly local.

Lovely looking place, looks clean tidy.

Despite living only 10 minute away and the cake ( chocolate porter especially!) being fantastic we rarely come as the service is so slow. We braved it with some family just after Christmas and only a handful of tables were occupied despite this we waited a whole hour to receive coffee and cake. I am not sure what the issue is but it has always been like this. We just laugh about it now but generally go elsewhere for a slicker service experience.

Fourth visit today to Oakley Grange today, this time for brunch. Excellent, friendly service as usual. High quality, well cooked ingredients - well priced for this level of food. Many thanks to everybody involved in this lovely, local business. Your care is much appreciated.

I’ve always liked Oakley Grange, so much so on my fleeting visit back to Leicestershire I booked to have a family breakfast there. Unfortunately the quality isn’t as high as I remembered.

A lovely rural setting for a relaxing meal, snack or afternoon coffee and cake. This barn-style organic farm cafe is delightful. Selling home cooked fare and a range of teas and coffees. There is also a well-stocked deli with local cheeses, cooked and fresh meat, sausages etc. There is also a small range of jewellery, greetings cards and gifts.

Waited over 1 hour for bowl of soup. Ok when it arrived but not worth the wait. Also the gluten free portion was 50% less than regular bread! Will not be coming back.

A group of us met here for breakfast.

Meeting a friend regularly for a lunch and catch up, she suggested here.As living in a nearby village i had seen the sign from the road, heard from other friends great place for lunch - so totally intrigued what is was like.

We have been to Oakley Grange quite a few times and normally have a Ham, Cheese & Salad Farmers Sandwich - normally about Five poundish - now you have to pay for the cheese and salad - normally about £3.00 for each. I think I have read the menu correctly. I just had a ham sandwich which came out at about £5.00. Nice bread but it's a bit disappointing that they've upped their prices. Don't think we will be going so much.

Stopped off for breakfast on the way north on the M1. First tip would be it's far easier to get to from the junction north - we jumped off the M1 at the junction to the south, struggled through villages and then missed the sign. It's a doddle from the other junction.

How hard is it to get a cappuccino right?

Visited having read about the place on line as a great place to stop for lunch whilst travelling in the M1. Lunch was ok - but would not bother making the detour in future . Shame as we had expected something better.

We’ve been here half a dozen times - and it’s a lovely setting, particularly outdoors in the summer - and the menu is good and the food tasty and good value - they just need to sort out the service which ranges from slow to woefully slow.

Choloclate and porter cake, treacle tart and coffee was great.

You could easily miss the turn into the farm drive to this place if you’re not local. There are signs but on the brow of the hill, easily missed.

Think the title says it all! We have waited over 40 mins for meals on a couple of occasions. Food is good but not 40 minutes good.

The Oakley Grange Farm is a lovely place to visit if you’re not in a rush to have a meal or drinks. The staff are very polite and friendly. They accommodate your requirements if they can manage them. The only down side is that you have to wait an awfully long time for our food. My fiend and I both had Chicken Salad with bacon. That was really lovely but there was a short fall on the vegetables, we could have done more. We had a great amount of lettuce which didn’t balance with lack of vegetables. I had warm treacle tart with vanilla ice cream. That’s was a very lovely treat. I enjoyed the real ice cream too.