Based on 1.402 opinions finded in 2 websites
Based on 1.402 opinions finded in 2 websites
Nº 896 in 1338 in Nottingham
Nº 1 of 1 German in Nottingham
Opinions
Okay this place is abit expensive for what it is and the service does take a while but been here quite abit when this place gets going you can have a absolute brilliant night here so in terms of ATMOSPHERE it has to be 5 stars the FOOD is great aswell and reasonable so 5 starts but it just takes so long to get served when it gets busy in there and the staff they get just for pouring pints aren’t the best but would recommend overall
Owen Taylor . 2024-11-10
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For younger people to dance and celebrate on the ground floor, billiards and darts and a bar on the upper floor
*DITO* Z . 2024-11-03
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Came in here for a nice night out and was immediately met with rude security staff. The man that let us in was lovely but the female security guard was on a power trip and started to shove my friend when there was so much room to move behind her! My friend made a comment about not appreciating it and the bouncer then replied “you got something to say to me?”. About an hour later a girl had started on me and was pulling my hair, but the bouncer came straight for me and even with cooperation she was still on her high horse digging her claws into me! I understand that they can’t be watching everyone at all times, but it seemed as though she had already picked her fight with me when we were minding our business! This security guard needs bringing back down to earth and remember that she’s supposed to stop the fights not start them. When we’d got outside we had to basically beg for them to take the other girl out, because if my night can be ruined, so can hers. I’d tried to explain my side and they were treating me like some out of order drunk when I was completely sober! Not to mention letting grown men square up to girls, the bouncers from the club across the road had to step in and did more than anyone in here did!
Fern Morley . 2024-11-02
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The waitress was extremely rude
Theo Grant . 2024-11-02
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Rude woke staff, tried to get a beer from the young woman at the bar, and got told to wait as she was asking a question to another customer even though she was blatantly not serving them. Had to get served from another guy in the end.
Ben Greig . 2024-10-29
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Nice place, they try to give it a german touch.... The kitchen closes early, so i can not give stars for the food. The House-Beer was cold, thats it. For german taste too light. Better try another one.
Matze Pago . 2024-10-01
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Literally just had Monique be an absolute saint. I had a fall near and she was able to supply me with a bandage to reduce bleeding.
Angus Martin . 2024-09-30
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Don’t open the doors even thought it was only 12
Abby Jackson . 2024-09-19
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Me and my mixed race friend ordered a sex on the beach cocktail and was overcharged which led to us asking to a managerial correction which lead to us and our whole table being escorted out by security absolute disgrace
Connor.Blackmore Xx . 2024-09-15
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Extremely naughty language by the host. Good fun and atmosphere. Dancing allowed on benches but not tables. Group was good.
Russell Field . 2024-09-04
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Great fun watching the show with a stein or two
Ben Newton . 2024-08-26
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Great bar with giant screen to watch major sports events 👌
steve ward . 2024-07-11
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There at the happy hour. Good vibe.
Jason Parker . 2024-07-07
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Juan was best served best customer service thankyou x
Nicole Mcmahon . 2024-06-08
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Came for a night out to watch the darts and the bar tender refused to put the sound on until 5 people asked. We ordered some skin on fries and took 45 minutes to come and was cold. Very disappointed.
Ellis Brownridge . 2024-05-23
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Radical team absolutely fantastic very welcoming very approachable, understanding of circumstances
Maisie Marsden . 2024-05-08
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Highly disappointed with the customer service in this place. I went in on Saturday night, unfortunately i lost an important item to me. Tired to contact them on FB, emailed then and tried to call over 10 times.... not one answer or reply!
Kass Morris . 2024-04-24
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Paid over £97 for VIP experience on the Abba experience. Truly dreadful.😞 Very upset. Was a birthday gift too
gary wilcox . 2024-04-22
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nothing like a traditional bierkeller if that's what you're expecting
Ian Gibson . 2024-04-20
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Boring. I’m sat here now writing this review. The DJ catering for himself. It’s not old school. The music is so mashed up you can’t get into a grove. The sound quality is poor. The free one hour rum is weak. Better get a pre party at your own home before arriving. Disappointed
Georgena Keogh . 2024-04-13
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My mate asked for a song to be requested to the dj and he said no (fair enough he has a set list) but instead of being civil he said no and choked him out (not joking we called the police as his neck was red raw) but we were just kicked out instead disgusting
Anya Barry . 2024-03-31
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We came into bierkeller and spoke with Jake who seems to be the head doorman now. Absolutely brilliant service and was really just about protecting us. His jacket says radical consultant security. They must be very proud! He is a credit. Great to see a group that care about women and safety!!
Amelia Quayle . 2024-03-16
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I went in there with my son for lunch and pint early afternoon. The customer service is absolutely appalling!! - The barmaid served us, but then continued to have a conversation with another member of staff swearing profusely. When the food arrived, the chef and barmaid stood back talking to each other and watched us eat, as though they had done something to the food. I was polite the entire time I was there and didn't say anything, but I won't be visiting again, the atmosphere was rubbish and the place pretty much empty. Don't go in!
Adam Terrey . 2024-03-13
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Not bad place. Decent drinks and average prices. Nice place to go with friends before hitting the big clubs. We go pretty often
Kate Szydelko . 2024-02-16
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came to watch england vs wales and staff refused to put game on the big screen despite all the customers were either wales or england fans just to watch the rugby. rather, a bunch of men talking about league football. terribly run place and slow service - waited 30 mins for a pint, during off peak times !!!
potato peeler . 2024-02-10
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Excellent bar great beers and service, very friendly bar staff.
Dave Parkes . 2024-02-03
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I would given less the 1 star if I had chance the security is horrible they allowed us inside for first time and when we came out to smoke they didn’t allow inside the lady and the man is horrible and the man pushed the ladies without their permission and his behaviour is worst we ordered the drink around 40 pound all gone waste because of this man they are not ready to give refund as well The worst bar and restaurant I have ever visited I don’t recommend
Diwakar Subramani . 2024-01-14
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This place was lovely, staff and food were great. I'd definitely recommend and most likely will come back.
Leo Nado . 2023-12-29
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We ordered chicken wings. Honestly some of the worst I have ever had, tasted like plastic. The service was good and a wide selection of beers. Atmosphere is also good what you would expect from a sports place.
Nikos Zafirakis . 2023-12-29
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Don't really don't. Can I have a wheat beer? Is it Hellesdon or dunkeles? Bo idea. Hellesxservedcin a plastic glass tasted like cleaning fluid. £6 a pint. Absolutely forget this place. Go buy a perfect draft and situations home listening to Wiesen Schlaeger.... deserves to close. Awful. Actually not even that good. Place smelled too. Don't go, really don't.
Paul Ewart . 2023-12-23
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Don't just don't beercin a plastic glass. Wheat beer was vile. Yearned for my perfect draft and it was a wild price. Place stank of wee. Don't go . Ever.
Paul E . 2023-12-23
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Food could be a broader pub menu
Theo Thibaut . 2023-12-17
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Had a brilliant night here last night! The bar staff were amazing! A lady called Amelia served me, service was very quick and she was so friendly!
Bethany Mcandrew . 2023-12-17
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Great place served by Michael. Very very good service, would recommend!
Nathan Dye . 2023-12-17
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£7 pints and no talent would avoid
Yogscraft123 . 2023-12-12
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Very poor bar staff. Tall lady with purple hair. Tried to give me vodka and coke after I ordered rumb and coke. When I tried to let her know that is not what I ordered she was rude. Also tried to over charge me and would not give me a receipt when I asked. Very poor customer service from the tall lady with purple hair and I will not be returning
Aiden . 2023-12-10
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Beware of the bar staff overcharging- when I questioned the price of My round and asked for a receipt they just gave me the c:c receipt so i insisted on a detailed receipt- low and behold the barman said he must have pressed the button twice and offered me drinks to the value of the overcharge- no thanks - wasn’t a mistake hence why they were so evasive on giving me the receipt- watch your wallets people not all thieves are pickpockets
Adam Lievesley . 2023-12-05
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This venue is absolutely fantastic for a thrilling, enjoyable night out. We had an incredible time, dancing on the benches, surrounded by a lively atmosphere. The entertainment was top-notch, and the staff were delightful. I genuinely couldn't recommend this place enough. Sure, it cost a bit, but let me tell you, every penny was an investment in an unforgettable memory. It was a memorable experience that left everyone in high spirits. Can't wait to do it all again!
AUSTINE JAMES . 2023-11-24
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Terrible one of the workers pushed my friend down the stairs and he broke his ankle
Fabia Crossley . 2023-11-20
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Upstairs in Shooters, Ali is a superb host and met all of our requests. Very talkative, great barmaid and made the evening superb
James Cassidy . 2023-11-09
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Had a wonderful time here. Staff were brilliant and atmosphere great
Michelle J . 2023-10-31
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Overall I enjoyed my experience here. Probably more like 3.5/5 but I thought 3 stars would be a bit harsh. Music was a bit naff towards the end with Grease-type music - but overall fun vibe with people running around talking to each other and having a fun time. Service was generally quick (especially as it got later).
Christopher . 2023-10-29
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Disappointing Experience with Terrible Food and Rude Manager I recently visited Bierkeller and unfortunately, my experience was far from satisfactory. The food quality was extremely disappointing, leaving a lot to be desired. The taste, presentation, and overall quality of the dishes fell short of expectations. To make matters worse, the manager's behavior was highly unprofessional. When a wrong order was served, the manager refused to exchange it, displaying a lack of customer service and empathy. Additionally, the manager took photos of our group without consent, which is a breach of privacy. Despite my request, the manager declined to provide her name or any contact details for the head office, making it difficult to address the issue further. Overall, my visit to Bierkeller was marred by terrible food and a rude manager who failed to rectify the situation or provide appropriate customer service. I hope that the company takes these concerns seriously and takes steps to improve both the quality of their food and the behavior of their staff. Please note that this review is based solely on the information provided and does not reflect personal experiences or opinions.
Shivam Bajaj . 2023-10-29
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Awful place full of children NVR goin back
wilf huckett . 2023-10-25
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Michael was a very lovely guy when I went to have a few drinks he was very friendly and welcoming and he gave a very quick service too on the bar
Robert James . 2023-10-07
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Really like this place but service on a Saturday night is a bit slow. They were serving customers who had just come in and not the ones that have been stood patiently at the bar. Good atmosphere, just a little understaffed
arran797 . 2023-10-01
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Great atmosphere and clean toilets. The only thing that let the place down was an incredibly rude bartender. He got our order wrong. We weren't bothered at all, but the way he looked at us and spoke to us was quite a shock. I get that it was past midnight and he'd probably rather have been somewhere else but we didn't deserve that.
Louise Longman . 2023-10-01
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Long wait time. Terrible service Boring vibes. Music too loud. Silly staff. hhshsjsjjdjdioxisidjjxjdjdj
Cristina L . 2023-09-30
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Girl in green top tonight was brilliant. I think she said her name's maize or Macy? The bar was busy busy and she was on alone but still served us all with a smile and in a timely manner. Drinks and atmosphere was brilliant! Fantastic place to drink
Georgia . 2023-09-29
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Great venue, (very) expensive drinks
Mr Saturn . 2023-09-28
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This place looks like a lot of fun for younger locals. We came in early 6:00 PM for a pint and food and the server asked for payment before ringing us the printed tab. Well, the waiter added a 20% service fee (10% is customary) and added two extra beers to our tab. I am pretty sure he did it intentionally, seeing as we were tourists. Lesson learned....DO NOT let them run your credit card until you have checked the bill. Very dishonest business.
Sheryl . 2023-09-26
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We came in early for a pint and some bar food. Server seemed nervous and I thought maybe his first day. He came as asked us to run our credit card before we saw the bill ("It wasn't quite ready"). Well, he was right it wasn't ready. Turns out he added a 20% service fee (gratuity is commonly 10% and optional) and also two pints of beer we didn't order. I think this place gets pretty wild later in evening. The men's bathroom had several broken items and the women's bathroom stalls had signs prohibiting more than one person per stall at a time. Haha...funny, but a place for 40-50 year-old crowd looking for a good pint and some brats.
SherylLC4 . 2023-09-26
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Pretty average drinking pub/bar, drinks are on the more expensive side but they have a dance floor downstairs and pool/darts avaliable as well as sports playing on screens.
Nina S. . 2023-09-26
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Aneesa is a good bar tender we love her
talia jade . 2023-09-25
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Shocking pub overpriced horrible place
Robert Barnes . 2023-09-24
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Booked for a stag do, was there for about 4 hours. There was about 30 - 45 minutes of Bierkeller German Oompah Music and the rest was just a cover band. The host who called himself 'Fat Basterd' was good. Wouldn't recommend if you want an evening of Oktoberfest style entertainment as it wasn't for the majority of it.
Christopher Tetley . 2023-09-24
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Not had food yet so I can't comment . But the staff are great best door staff ever aswell
jinny booth-isherwood . 2023-09-22
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surprisingly excellent vegan options, a complete range
Matt Turner . 2023-09-21
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This place is so fun! On another night I'm sure I would have given five stars. Unfortunately we were booked to go to one of the Bavarian evenings in the basement bar, which was cancelled a week before. We decided to go anyway and they put our money behind the bar. None of the German beers were available that night (problem with the taps I think? The staff weren't very communicative) and the rugby was on which wasn't quite the vibe I'd hoped for. However, my family really enjoyed the food (nothing was marked gluten free on the menu so I'd eaten before), the cocktail steins were awesome, and once the DJ started, dancing on the benches was epic. Definitely somewhere to revisit.
Michelle Powis . 2023-09-18
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Amazing night out! We went for a hen do and it was fantastic! So much fun!! Definitely recommend- the service was great and the music was brilliant! We got to stand on the benches and sing/dance. It was a brilliant night. Would recommend going for a hen/stag!! The food and drinks were great too!
LydiaMay . 2023-08-23
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Good friendly service and a good selection of quality beers.
Peter Fowler . 2023-08-22
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Great atmosphere,amazing dj, pool tables and surprisingly cheap drinks, I had a great time there and would definitely recommend it
Angry Old Gamer . 2023-08-20
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Great day at the rnb brunch but very expensive
Julie Kearney . 2023-08-16
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I booked the live show for a large group of friends for a leaving do. We all had an amazing night. The staff were amazing and even decorated out table for us. The compare was hilarious and got everyone involved in fun and games. Everyone around me was having a great night and I would highly recommend anyone booking the live show.
Sunshine570880 . 2023-08-14
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I couldn't recommend this place enough for an amazing, fun, lively night out. We had the best time, dancing on the benches and everyone was in the best mood, entertainment was amazing. The staff were lovely, the cocktails were brilliant and such a big jug. It was well worth the money. I just wish I could do it every weekend. I can't wait to go again.
Ly An . 2023-08-12
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Brullainr service from kimberlleh and rachel
Carla Roberts . 2023-08-05
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Kimberley and Rachel were brilliant we have been to the drag brunch and they couldn’t do enough there service was amazing!
Stace Smithy . 2023-08-05
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Only in for the German beer. Good place to quench the thirst.
Robert Fraser . 2023-08-04
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If you love sticky floors and tables then this is the place for you... Tables full of used drinks glasses.... Doubtful I will return
Rebekah Howard . 2023-07-29
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Great time had at the drag brunch. Little slow getting food and drinks to the tables and have seen better deals for drag brunches, but a good time was had by all.
Jack Eminson . 2023-07-24
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Another average night out with decent music and pool/snooker/darts with live sports
Connor Carlisle . 2023-07-18
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Loved dancing on the benches downstairs! Really cool experience and good music too, lots of classics
Sophie Grace . 2023-07-16
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Similar to the Mos Eisley cantina but good fun. Pool table was welcome
honky tonkman187 . 2023-07-04
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Kyle was brilliant, great service, best service in Nottingham. Thank you
12Secondz . 2023-07-04
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What an amazing afternoon we had here watching the drag acts. It was superb. We got the bottomless brunch and they were so quick at filling uour bucket up of prosecco and beer. Lots of laughter, dancing, singing , great interaction from the queen's. Will definitely be coming again
vikkil313 . 2023-07-02
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It was busy as it was a Saturday and sports were on the large tv. There were hen parties down in the Bierkeller basement, but the garden had a drunk flasher at 4pm. Grim! Also the lack of toilet paper and then no locks on the majority of the doors is an invasion of privacy. Needs fixing.
D David . 2023-07-02
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Friendly staff and great bar, would recommend!
Jessica Mitchell . 2023-06-30
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Nice venue. Had a night out with some mates while staying in Nottingham for the weekend. Venue is modern, inviting and clean. Large open bar areas with seating available but also plenty of room to have a dance. Door and bar Staff both friendly and approachable. My one slight negative is drinks are slightly overpriced, in my opinion, but overall i would recommend this venue for a good night out
mattmorgan1986 . 2023-06-28
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Didn't eat here but food looked good
Andy Harley . 2023-06-17
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Not really blown away. There are much better bars in Nottingham
Richard Buggins . 2023-05-21
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Needs better wheelchair access, but the experience was great
Matt Griffiths . 2023-05-15
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Average food, but good for soaking up booze. Some of the regional beers were not great. But the entertainment was a 10/10!
George Trout . 2023-04-25
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Prepared to remortgage your house to have a good night out
David Nelson . 2023-04-03
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dancing on benches and a £6 cocktail stein? yes please
phoebe . 2023-03-19
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Great screens for football upstairs
Jordan Georgiou . 2023-03-17
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Great music the people and the atmosphere is just pleasant to have a great time with mates and have a drinks
David Rodrigues . 2023-03-14
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I attended Nottingham Bierkeller on the 11th March 2023 and I believe my experience wasn't pleasant considering it wasn't overly busy. We were greeted by the bouncers on the door, who I must say were the friendliest security staff I have ever come across who informed use where the football would be displayed. At the start of the Man City vs Crystal Palace match, approximately 2 minutes into the game we ordered our food which was a stone baked Margherita pizza, a Meat feast Pizza and Loaded Fries. Upon the half time of the match, my partner questioned the bar as to where the food was considering we had seen no food go out yet, including ours. At which the bar member replied with "I'll go and check on that for you". Straight away he went out the back and brought the food out to us which wasn't even warm and it was clear the food had been sat left cold, not even under a heat lamp to keep it warm. With this we had no napkins or condiments brought out either. The loaded fries I believe were approximately £8.00 for pulled pork which had maybe 4 strings of pulled pork, smothered in BBQ sauce and topped with crispy onions. I can't even justify this amount considering there are other venues at which you'd get a higher quality. I understand I'm talking about Bierkeller, yet the food was not even enjoyable. The staff didn't even check whether we were okay with the food, considering it had arrived late, and we didn't receive an apology either. I wouldn't mind yet as a student who is spending her wages in a venue and paying £28.00 for food, and a few rounds of soft drinks, I am disappointed.
Anna Skelding . 2023-03-12
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Saw mulled cider advertised and thought that would be nice on a cold afternoon - not available. Hot chocolate tasty though. Ladies' toilets disgraceful - broken doors, exposed screws and spluttered wood which I caught my hand on, pools of leaking 'water' in one cubicle, scalding hot water from one tap, freezing cold water from another, dirty. If I hadn't been bursting I wouldn't have used them.
Julie B . 2023-03-11
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I’ve been to three events here and theyve all been absolutely dire 😭😭 never coming again i reckon
Jonathan Gilmartin . 2023-03-10
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Emily was amazing, looked after us for my birthday, at the end of my booking she organised us another table so we could stay later :)
Daniel Corbett . 2023-03-04
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Would rather they just sold dog food. Tastes the same and at least I know what I'm eating.
Johnathan Brierley . 2023-02-23
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I was in your establishment on Friday night and my nephew who has a disability was asked to leave by a short Asian doorman. When I challenged the doorman he dissappear and re appeared with leather gloves on Ready for war. I am absolutely shocked to your attitude towards someone who is disabled.
michael lyon . 2023-02-18
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Good for sports events, friendly staff, good food, pricey drinks
Ian S . 2023-02-16
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Paid £20 for ticket for R&b brunch and not sure what for. The ‘free rum punch’ was cheap Malibu and orange, had to que for ages to get a small glass each time. It’s called a ‘brunch’ but no food. They did hand out menus to be able to buy food but these were then taken back and we were told they weren’t serving food at the brunch! DJ was terrible and was incapable of playing more than 30 seconds of a song before badly mixing to next tune, then repeated tunes after an hour. Absolute rip off. Advertising one thing then putting in T&Cs that they would not be providing what’s advertised. Toilets all wrecked and flooded too
Jane Smith . 2023-02-12
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Not as good as it was, I'd avoid
Richard Munks . 2023-02-08
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the drinks were served quickly and the customer service of all staff was exceptional. Bradley was very helpful when it came to booking our pool table
Origingram . 2023-01-30
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Top place for premier league football in Nottingham city centre.
Ashwin Balakrishnan . 2023-01-29
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Booked tickets to Abba Night, hosted internally by Bierkeller. Went to the venue and waited for an hour for the barriers to lift to access the Event Area. Bar staff then told us upon enquiry that the event has been cancelled because of low bar staff and "only three people booked a ticket anyway" (I was with a group of 10+ who had all purchased a ticket in advance.) Bierkeller did not update the event page on FIXR to indicate that the ABBA Event was cancelled, nor has anyone received a refund from the venue. I wouldnt've attended the venue last night if it wasn't for the ABBA Night, and the poor communication at the venue between customers and staff was very inadequate. On top of this, the toilet facilities in Bierkeller are very unhygienic. On the ground floor, the cubicles don't have a working lock and I had to use my foot to keep the cubicle door shut as I pooped. There were also no soap facilities in the bathroom. Last time I went to Taylor Swift Night, the bottom floor toilets also had broken locks. If I were a woman and these were the states of the women's bathroom, I would be ashamed. Will update my review once I receive a refund.
Marc Jackson . 2022-12-23
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Kicked out by the ten pound an hour brain-dead door staff for dancing on the table which wasn't allowed but everyone else was dancing on tables so slightly confused good job really could of spent an absolute fortune in there. Took my money and got ripped off elsewhere
Lewis Clarke . 2022-12-05
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Do not buy this package they need to review want VIP means we was promised premium seats and premium food unfortunately we didn’t receive either our view of the TV screens was obstructed our premium seats was a wooden bench we had to request our drinks and food several times before they were brought to our table and then each order was incorrect and when i tried to complain to the manager on duty I was just fob off with “this is what it is, this is what you paid for” well I’m sorry but nothing about our experience was VIP and at £35 a seat we all felt robbed
B8643ZJderekg . 2022-11-27
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1901 Opinions
Food was amazing, very overpriced but everything is nowadays. However, trying to order/ receive the excellent food was painful. Also, the seating was atrocious. People around us were using their phone flashlight to read as it was so dark. Thhey had also crammed everyone together even though there was other seats available, so it felt like i was eating dinner with strangers in the dark. All the staff seemed to be in a massive rush which made us feel in a rush too. We sprinted to our table and were promptly given menus then left for about 15 minutes. Our server then came to get both our drink and food order so we had sat without a drink all that time too. When she got our order there was no chatting, no customer service just a ‘what would you like? ok thanks’ starter comes all fine, we finish eating and she just swoops past and takes it. Not a ‘was it all ok?’ it was just taken from us. Finally, mains come which were beautiful, credit to the chefs. However, once more they were just plonked down no ‘any sauces for you?’ or ‘any more drinks?’ (we were both ready for another drink) and she walked off ! Finally, we’re nearly done eating she comes back to ask if everything was alright so far. we’ve basically finished! If there was something wrong i’d be sat there for 20 minutes waiting for your attention but you were too ‘busy’ to notice (there was about 12 tables in however split between the 3 servers that were on means she shouldn’t have been too busy for one of her 4 tables). I ask for the bill and I pay cash and we sat and waited there for about 5 minutes while she was stood laughing in the kitchen waiting for my change. However, she never came back to us so we just left. i think she assumed it was a tip! However, after that service it definitely was not, but we was tired of waiting. To add to this, on the bill, she had wrote her name asking us to leave her a review. So, thank you Sharayu, no wonder this place is going out of business if that’s the staff they hire.
1185 Opinions
Had a bottomless at 5. Sat there for the first 20 minutes and no one came over. Eventually after asking someone did and said we had basically been forgotten about. Took drink and food order for table. 5 minutes later brought out food and a bottle of Prosecco. Said they were over booked which is why we still didn’t have drinks. Drinks came later but weren’t what we ordered. At this point we couldn’t be bothered to send them back and continue without drinks. We were asked for cocktail orders about 7 times. We received 4 of these and none except one drink was what we had ordered. This was worrying considering one of the girls we were with had an allergy to pineapple and we didn’t know what we had been brought. I appreciate the Prosecco was brought as an apology for the business however with 2/5 not drinking wine it wasn’t much good. Food was nice enough but would recommend avoiding on Saturdays.