Notcutts Victoria in Wakefield

Called in today after last experience a while ago being very disappointing. Still very poor ! Ciabatta dry with very little filling, chips cold, Red velvet cake dry and tasteless. Iced coffee more like water. All extortionately priced ! Won't bother rushing back.

Excellent food in the restaurant, superb plant and product range of high quality. Just great! Beautiful displays and so much for Christmas: gifts, stocking fillers, decorations, tableware.

It is often difficult to find a cafe or restaurant that serves descent strong Americano's and here is no exception. The already weak coffee is topped up with hot water, almost to the brim, making it even weaker, and not leaving room for the milk. Perhaps the staff need retraining on their Barrista skills and should take lessons from the chap that works at Nottcutts Dukeries Welbeck. He makes an excellent Americano.

Fantastic displays and very helpful, friendly staff. Well worth a visit. New things to look at every time I call. Great for Christmas gifts too.

I visited on tuesday for breakfast. Food was amazing. Keren was very helpful and friendly. Great service. Will definitely be back.

Excellent value for money breakfast, promptly served despite being busy Kerr-Newman was friendly and helpful throughout

Ordered the fish goujon sandwiches , shouldn't have bothered. What came out was two battered pieces of fish on a piece of limp lettuce on a dry brioche bun , at least the few chips were ok. Coffee was nice. Not go again for anything to eat, very very poor for the price . Worst the food has ever been and we've been going since it opened.

Visited the cafe for breakfast. Two for £16 deal. Freshly cooked and served by the lovely Keren, who always has a smile for everyone. Lots of bargains around in the garden centre too.

Excellent venue for lunch, we are very frequent visitors, you can eat your fill and then find lots to look at afterwards around the garden centre. The food in the restaurant is superb, lots of choice, good value delicious fodder, something to suit every taste surely. Service is always prompt by friendly and efficient staff, shout out to Gemma for whizzing me a bag of coffee grounds before I'd even asked - she knows me so well!

Food was really good. The menu was small but had lots if variation. Between us we had super sald, bacon loin, jacket potato and pasta. All really good. Service was first rate! Keren served us, she was really friendly and efficient 😊

Had a great few hours out , great selection of plants and lots in shop my son loved it and all staff was very helpful, will definitely be back

We booked afternoon tea for my mother in laws wedding anniversary, the food and service was fantastic, we had a fantastic range of sandwiches, cakes and beautiful scones all freshly prepared, our table was decorated especially for us, and service was great, would highly recommend! Thank you x

Visited the cafe today weather was miserable but can't say same about the staff all so friendly and cheerful, fab customer service nothing was too much trouble.

Clean restaurant, beautiful cakes, great service, nothing is ever too much trouble. Staff are so friendly

I called into Victoria again last week and purchased a tree from the garden centre the lady outside very helpful. I went inside and asked Claire about feed for the tree and she was very knowledgeable and helpful. She also advised me on my last visit. Excellent service as always.

I just wanted to write a quick review on the plant area of the centre and the delightful staff. We are early on in a garden project we’re embarking on and needed lots of advice regarding the right sort of plants, flowers and equipment we would need and Jane and Victoria could not help enough! They were friendly, patient and polite with a couple of novices like my husband and myself and we will definitely be back many times throughout our project to experience their fabulous customer service. Thanks ladies!

I’m writing my review for the people in the plant section of Notcutts. I wish to say what a pleasant and informative experience we had when visiting Victoria Garden Centre a few days ago. We had lots of questions and needed lots of help, but...

Visited the garden centre today with my elderly father, all the staff were lovely as usual. A special mention about Keren in the cafe, she was so helpful and thoughtful, a real asset to the business. Will definitely be going again.

Went to look at parasols, saw some lovely gift ideas while I was there. It is a little on the pricey side. Always clean & tidy. Staff are pleasant. I was served by Hilary. I enjoyed my visit and will go again.

Lovely visit to this centre, one of my favourite places to go. Lovely young blonde lady came out of the office to explain the process on how to purchase calor gas.

A big shout out to Hilary on checkout. What a lovely, kind and helpful lady. Nothing is ever too much trouble. Always happy and helpful. A great place for an afternoon stroll just remember to take advantage of the privilege card membership otherwise it can...

Lovely visit to the garden centre, Julie on the till was a amazing, in fact she’s the best there. Always smiling and so so helpful.

I went to Notcutts for a gift for a friend who has had a baby. I Was shown by clare some excellent baby gifts and cards and she also recommended some lovely bath salts for my friend to relax. What a lovely, polite and friendly...

We came to get a few bits from the garden centre last week, and decided to have lunch while we were there (myself, my husband and our 2 young children). We were all extremely impressed with the standard of food, cleanliness, aswell as the service....

We came to Victoria for a family lunch in the restaurant and it was lovely. The kids meal was great with healthy choices, I had the sausage sandwich with chips and it was amazing! Best chunky chips ever! The service was fab, really friendly staff...

Such a lovely garden centre with a great selection to browse and very tidy and organised. The food in the cafe is absolutely delicious with a great selection and very friendly staff. We picked up some lovely flowers for our hanging basket as well as...

We travel almost 20 miles to come here, not just for the excellent selection of plants, gifts and home wares, but for the fantastic friendly and knowledgeable service we receive. Karon and Victoria have been amazing on the last few visits. They helped me pick...

Nice breakfast but slightly expensive to say it came with no toast or bread and the coffee was extra. Polite staff Keren/Leanne at counter where you order and pay. Clean restaurant/cafe area.

Bought a sun brolley ready for the summer and we are delighted and looking forward to sitting out in the garden - the colour is lovely and a change from dull beige on sale in most places. Kerry who served us was very helpful and...

Me and my wife have been going there for years. Staff always is been very friendly and helpful. The food and drinks always at premium. Highly recomending it to everyone.

We regularly visit the cafe for lunch, as it has a nice informal atmosphere, and all the staff are lovely. The selection of food is good, but I've knocked off a star as it can be a little pricey. Special mention for Karen, who is...

We visited the Notcutts Victoria Garden Centre yesterday & Beth who served us was extremely helpful & went that extra mile to support our shopping experience

Always a great and enjoyable trip out. The staff throughout the centre are always friendly and courteous inside the store, outside in the well stocked plant centre and in the wonderful cafe., which, like the rest of the centre is always very clean and tidy....

Fantastic breakfast by Sue the Chef and impeccable service with a smile from Keren. It’s always very uplifting coming here. It’s good quality always clean and has a family sense about it all. It is a tad on the pricey side so is more of...

Called in cafe at notcutts and served by Karen, been before Karen always takes time to have a little chat, she so enthusiastic and always wanting to please, she is a credit to Notcutts, wish there were more like her gives fantastic service.

Visited the restaurant with my daughter and Visla pup, Nala. Gemma was very friendly and accommodating, she brought us a menu as we were sat outside with our dog and made sure we had everything we needed. Excellent food and service. Will definitely be back...

Not been for a while to find prices hiked up....both for plants and for items in restaurant....disappointed

Really friendly and polite staff. The Tomato and Pepper soup was divine. Would deffinately recommend!

Took family for a trip out, turkey dinners ,turkey hot pot ,turkey in brioche with roast spuds. What a waste of money . Couldn't cut the roast potatoes ,meal cold. Won't be going again and spending £80. Complete waste of money.

There was no hot food which wasn’t a problem for us the scones were excellent ! But we couldn’t find a clean table ! Not enough people taking time to clear the tables and no where to put your own dirty dishes once you’re done....

I used to come every Saturday for an English breakfast but they have proved themselves so much I now go elsewhere where it’s just as good for much less. The quality of the food is very high but for a round of toast it used...

I am sorry to say, but I used to be a regular visitor to this garden centre several years ago, but have found on coming back to the area it's not the place it used to be. On a recent visit we bought coffee and...

Hygiene could be better, service slow. Ordered chicken salad, but ended up with breaded chicken (this was not as described). Inflexibility of food provision. But, the cake was nice.

We struggled to find any choice with having food allergies. In the end settled for chicken salad but chicken was breaded and cut into goujons. Very little cake on offer at lunchtime. No chocolate cake only one slice of gluten free cake. Lots of scones....

What a fabulous place ! Spent time looking at the brilliant Christmas products and treat myself to some perfect decorations, so many to choose from and very reasonably priced. We had lunch in the cafe and was surprised at the selection on offer. The meals...

Popped into the garden centre and met a lady outside tending to the plants,(Karon) just wanted to say what a lovely lady she was gave us lots of advice,went and got us a trolley,gave us general information on what to plant and useful tips, thank...

No Sunday roast beef just after 12 noon today. Lots of people complaining ! Is it a restaurant or a cafe ? If it’s a restaurant than improve and don’t serve disappointing food, if a cafe then believe in the food you serve and improve....

Not very clean, dirty cutlery, dirty glass. It was like sitting in a road side cafe. The staff were polite and helpful. Not sure you could call it a restaurant. We were very Disappointed

visited the cafe at garden centre staff were super friendly a waitress called demi served us a real credit to the company would recommend a visit

Food a big disappointment, ham and cheese ciabatta bread not ciabatta, but ordinary French bread. Hubby had rarebit, no cheese to be seen, but you could smell it. Very disappointing and not cheap. Nice garden centre but won’t eat there again.

The centre is well stocked with excellent products but pricey throughout. Called fir a coffee and cake in the restaurant which took us 20 minutes waiting in a line if three with 5 staff behind the counter.

I like Victoria as a garden centre. But the food leaves a lot to be desired and- oh dear ! The coffee is awful!!! Definitely a case of ‘Milk bewitched & coffee begrudged’. They have to do something about it ! It really is awful!!!

Turkey bap with roast potatoes with so disappointing I wanted to walk in the kitchen and show the cook how to COOK. When you set a standard of sending out cold food and dishwasher gravy then sorry guys you really need to recruit a new...

We had breakfast here today. I had scrambled egg on toast. The egg was very rubbery, overcooked and just warm. The toast was quite dry. Definitely not worth the money. We will not eat here again.

Visited Victoria for a Xmas tree today with the family … started queuing at restaurant at 2.05 on Sunday …. On reaching the counter to be told no hot food as kitchen closed ….. lots of families after me very disappointed and left upset. I...

Really overpriced for what it is. Had a salad abd a ploughman's. Both very basic and not worth the price. Extremely long queue. Most things advertised were not available like the fish and chips and roast of the day.

We called at Victoria Garden centre today 7th oct to try there afternoon tea, i always have a problem with afternoon tea due to a diagnosed food allergy i am on a strict gluten free diet after i explained my diet to the staff i...

We go to this garden centre on a regular basis, but since the pandemic, the food is shameful. We had a coffee which was OK and a nice half of sausage roll ( not big enough to be called a full one) and also got...

Visited today with our 6 year old grandchild, who has a dairy allergy. We ordered the children’s cold meal deal including a ham sandwich with no butter. This was stated quite clearly on the separate receipt for the child’s meal - in capital letters! When...

We dealt with Clare in buying some garden furniture and she was extremely good. Very helpful and a very switched on. Great product, prompt delivery and extremely proficient. A minor factory defect dealt with efficiently and hassle free. Personally I cannot fault the customer service...

Appreciate the basic menu under the present circumstances but today's offering was at best on a clean plate. The area we were seated was so cold my Granddaughter had to eat her meal with her coat on and there were crumbs on the chairs. We...

Very disappointed at your Featherstone branch today. Went to the cafe with my partner, 8 month old baby and dog. We had to sit outside as we had the dog (which is understandable) but had to walk through the cafe past everyone eating (?) to...

Well organised as far as social distancing. Struggle to understand why there is a 30 min wait for 2 breakfasts when all that is being served is breakfast and then when it does arrive it is barely hot. Nice coffee though.

We took mum for her birthday lunch and were bitterly disappointed. Despite the fact that tables were available, we had to queue with others until a member of staff explained the procedure to us, as though we were idiots, before showing us to a table....

Not been here since Covid started so had long forgotten just how bad the restaurant (trades description offence) still is. Gave myself a good bollicking for forgetting. So we joined the queue (not busy but the over officious colleague made sure everyone knew she was...

Our first visit to the garden centre since it reopened. All the safety measures were well thought out. Special mention to the restaurant. Felt very safe with all the measures they had put in place. We will definitely return.

My husband has been shielding for months and we just needed to have a ride out somewhere local. As he suffers with mobility issues it does take us sometime getting around but the staff are lovely and friendly. We called in the cafe for a...

I had a visit here today after being stuck in the house for a number of weeks due the the situation we find yourself in. As we approached the cafe, we had to give information for track and trace, and then the new rules were...

This is the place where dining comes to die. The food here is absolutely appalling. I’ve eaten here a couple of times now when visiting family in the area and it doesn’t matter whether you have a cake or cod and chips; rotten! The staff...

Had lunch here today, having recently enjoyed lunch in other local garden centres. I did not enjoy my lunch today. It was difficult to find clean cutlery; I took the best I could find along with extra napkins for cleaning. My companion ordered a jacket...

We visited today as we were in the area. Had a good look round at the garden furniture plants etc and then went to the cafe for lunch. We had to sit outside as we had our dog with us. The food was nice although...

Met a friend to catch up. Plenty space as had tea and tea of chocolate mar slice. Saw more cakes on display options

Who the hell has garlic sausage on a breakfast??? 1st bite made me wanna puke£7.99 for that crap,the overall prices throughout the whole place is ridiculously overpriced, they need to check Tonge garden centre or went ridge then maybe they might realise what a proper...

My wife and I called in on Sunday morning. Only 4 people in the restaurant. I ordered a gardeners breakfast, with soft scrambled eggs. My wife ordered an omelette. It took 25 minutes to arrive! Why so long, when the place was empty? The 'soft'...

Large garden centre with plenty of goods and clothes the food is good if a little pricey for portion sizes

Have been a customer for several years but restaurant is in fast decline used to be good food at very reasonable price, but sadly will be giving it a miss from now on ,went on Sunday 18th January ordered cod goujon with chips the brioche...

called in one lunchtime as we hadnt been for a long time ,found everything to be quite exspensive,had 2 teas and 2 buns ,which were very exspensive .there are cheaper places local with food just as good or better,dont think we will call again

Waited nearly 30mins for our meal not really that busy. Door step sandwiches for kids meals and got order wrong. To be honest not really value for money.

Visited today at lunchtime, ordered Festive Turkey Sandwich x 2, roast potatoes just about raw, soggy brioche bin definately not up to scratch, thought we would give it another go after a previous visit was equally poor. The food used to be nice and worth a visit but not so now, we are members of the privalige card where you can buy one get free three times a year, still have one left but won't be using it, would rather lose it. They really need to address the quality of the food, not as if its that cheap either at £7.95 a sandwich is on the expensive side. If anyone thinking of going to the restaurant I would think again.

Just been to Victoria Garden Centre for breakfast, very disappointing as we waited 40 minutes then the plates arrived without sausage or tomato, bacon was barely cooked ( asked for it well done), everything else was luke warm. Admittedly when it was pointed out that sausage was missing we were offered a free coffee each however this was a very disappointing visit to a place we go to frequently and hold a privilege card for, yes it was busy however the same level of quality should be maintained at all times.

Tried the festive ploughman’s lunch & was very disappointed. The sausage rolls were tough, there was poor quality bread & it was a mean portion of turkey. We’ve eaten here many times & enjoyed it, but not today.

Have been going to this garden centre since it first opened and had a membership card from when that first started. Up until this year the food has been very good in the restaurant but just lately it has been poor in choice and quality where portion sizes vary,ie more chips on one plate than the other for the same meal,ham,egg and chips with two slices of see through ham that belongs on a sandwich not a main meal.Then we find out that the rules have changed and can only get the buy one get one free meals on a week day ,waste of time if you work full time. Very disappointed.

Our visit was on a Sunday and I was looking forward to having my lunch with my sister.I had a ploughman's and was extremely disappointed.The salad leaves were bitter and not fresh. There was 1 small slice of ham and a small wedge of cheese, a sausage roll and a small pot of pickle.Very overpriced and very underwhelmed.I would only return for a drink and a scone/cake.

Been going to this garden centre since it first opened. It has a good selection of plants and shrubs and also gifts,clothing and furniture. They have a priviledge card which you pay a small annual fee to join and get free tea/coffee every month and 3 free meals a year as well as 10% off anything you buy. Only disappointing thing is they have recently changed the priviledge club membership so you can only take advantage of the free meals Monday to Friday which is not ideal if you work full time.

Our first visit along with friends. The garden centre element is very good, but the cafe I found a little wanting, I agree with the reviews re the hot roast pork rolls. Would have given five stars had the cafe been better.

As another review says the hot pork sandwich was very very poor. Pictures show 2 thick slices of pork and stuffing and apple sauce mounted on top so the bun wont close... in reality I got ONE thin piece of pork that covered about half the surface of the bun... small stuffing and hardly any apple sauce... bun closed easily. The gravy comes in a small plastic pot... not the bigger white ceramic pot in the picture... £8.00 I dont think so.

Very disappointed with the food in restaurant.Lack of choice... We ordered the Hot roast pork roll when it came to the table it did not look very appetising. We opened the roll, inside consisted of 2 small pieces of dried pork some apple sauce and a thin slice of stuffing.The gravy was also tasteless.Love the garden centre but will not be visiting the restaurant again.

My sister and l love to see each other when we can. She lives in another county and it's not always easy to meet up. We and our partners work full time, and we try to circulate 'Notcutts' throughout the year at the venues we can frequent. We enjoyed our recent visit. Had a fab meal, drinks, pre Christmas shop and a 'freebie' glass of wine and processco. We had a beautiful visit and bought some lovely Christmas gifts.

Booked afternoon tea for the 3 of us as we are trying different places out. The table was set with a pretty cloth and serviettes which made the experience a little more special. The sandwiches and sweets were really delicious, plus lovely cups of tea which our waitress refreshed without request. Would definately recommend, the staff were very efficient and friendly. A lovely afternoon. Many thanks.

Visited cafe recently and was shocked to be charged nearly £11 for poor quality fish and chips! Fish was quite small,there were a few lukewarm chips and a spoonful of mushy peas. What a letdown! I do think it’s disgusting when people are coming in to the garden centre spending quite a bit of money and then being ripped off in the cafe! Won’t venture in again!

change of policy, no buy a meal and get one free on a weekend regardless of charging more to join.food poor and cold. had a Mexican bean pasty there was about two beans in a nasty thick pastry. Totally disgusted with the whole set up, will not be renewing my card

As usual the food at Victoria Garden Centre was delicious and well presented. The broccoli and stilton quiche salad with new potatoes was delicious. The service is always good too.

It’s a nice place to go whilst you’re browsing the garden centre but I wouldn’t come here often as it’s very expensive. My grandma has the loyalty card for the garden centre so gets a deal with the food in the cafe but for 2 jacket potatoes, a coffee and a bottle of juice it’s a lot of money. The meals are nice but the salad at the side of the jacket potatoes is always dressed in a sauce which is too strong for my liking and so it’s just a jacket potato with beans. There’s lots of seating areas inside and out but it’s not easy to find a table. They only have a few staff on so there’s always a queue at the till and the staff are quite miserable too. Overall it’s pricey but nice to have a bite to eat before or after a look round the centre

The restaurant is pleasant, but can be echoey and noisy. The choice is rather limited but my main criticism is the cost. Most things are expensive and some things are just simply not worth the money they expect you to pay.The service is not that good. You can queue for ages. A better system is needed here.Overall, there is much room for improvement.

Visited yesterday with a friend for a late breakfast , we had a small breakfast each with a cappuccino and a tea, all hot all well cooked. The thing that let's this cafe down is the slow service at the counter and the fact that a couple of the female staff do not smile or engage with the customers at all ! The rest of the staff are lovely!

We have been going to this garden centre for many years and enjoying it, so it is with sadness that feel I have to do this uncomplimentary review. I went this morning first thing as a special treat to have breakfast as it was our anniversary. After a brief wander round the garden area we went to the cafe area. There was a lady stocking up the cakes and setting some tables. She looked straight at us and totally ignored us and carried on what she was doing. This rude behaviour carried on a number of times meanwhile the chef came out, looked at us stood waiting to be served and again completely ignored us, then would you believe it a third woman came from the back looked and ignored us. There was no acknowledgement from any, no smiling just bored dispondant faces.Well after 15 minutes of standing there we were so annoyed we just left. We were made to feel very uncomfortable and unwelcome!Spoilt morning! Very very unhappy customers! Unacceptable!!

Visited 2pm Sunday 30th June for the advertised Afternoon Tea. At a cost of £18.95 for 2, I expected an average experience, having had many afternoon teas varying from £8.95 per person to £33 per person. I would rank this number 4 for quality and the best in terms of value for money. A special mention to Jill who prepared the tea for us, and my particular thanks for the range of sandwiches, which excluded smoked salmon as requested. The Coronation Chicken was particularly tasty, as was the mini-dessert, Eton Mess. Being a coffee drinker, I would have liked a 2nd cup as we made our way through, or a cafetiere to provide the balance of fluid to food, to be fair I never asked if this was a possibility. Pain to book, have to do b y e-mail or call, other than that a very good experience, one I am sure will be repeated in future.

It was over two years since we last visited, last time we enjoyed our lunch. Not this time it was terrible ,my soup (only aired) came with what was described as a ciabatta on the menu. I had trouble finding the very small piece, it came with two butter packs, don't know why one was more than enough for what was provided. My wife's tuna & mayo sandwich was also poor it came with a salad (joke) a few scraps of Lettuce and a cherry tomato cut in half. Needless to say won't be going back, not paying for overpriced poor food.

very very pricey for what you get! And no menus you have to hover the counter to watch the board!!!!

Our party of four wanted a light lunch so chose soup (only one choice - carrot- available) It arrived and we looked for the advertised ciabatta bread accompaniment, but the three miserable triangles of the bread were hidden behind the small soup bowl ! The two butter packs were about the same size of the bread and half of one would have been all that was needed to spread on the bread served. Three people had this meal and each portion was identical. Even my 88yr old parents said there wasn’t enough to eat! What an insult to serve such niggardly portions. The fourth member of our party asked for a toasted teacake but was told ‘ not served after 12’ - why ever not?? So they only ordered a cup of tea.