Based on 68 opinions finded in 1 websites
Based on 68 opinions finded in 1 websites
Nº 340 in 415 in Tunbridge Wells
Nº 56 of 64 British in Tunbridge Wells
Opinions
Great for allergies, and now accepting dogs! Lovely egg sandwiches, good coffee and a light, clean restaurant. Ange M was great, helpful and calm even when I had several items to check for a dairy allergy and there was quite a queue behind me!
DHMHM37 . 2024-10-24
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Took my neice 14 week old puppy and sat in dog area for lunch. Wonderful place. Dog friendly! Lovely jacket potato and carrot cake!
Vacation692318 . 2024-10-02
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Very lovely restaurant and excellent dog area in cafe Very welcoming. Great spot for doggies to sniff ! Staff all very helpful and got him a water bowl
lishy222 . 2024-10-02
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Lovely to have the indoor dog friendly area. Choose to come here now that we can bring our dog instead of alternative garden centre that we used to go to. Well done to Nottcutts for accommodating us and our well behaved dog.
ljacobs65 . 2024-09-27
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So lovely to come in for cuppa with our guide dog puppies and it’s great that the cafe accepts pet dogs too as it helps with the socialising of our pups. It’s nice and spacious as well. The Staff are most welcoming to us. Thank you.
Julia D . 2024-09-27
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I come here every week because i’m allowed to bring my dog with me into the dog friendly area, it’s brilliant. The staff are friendly and the food is great.
L C . 2024-06-30
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Visited this morning and as always staff are friendly and helpful. The food is always fresh and the restaurant roomy and airy. Always a relaxed atmosphere. Thank you
Christina P . 2024-06-29
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We are struggling to find restaurants which allow dogs so we are often going to Notcutts because we know that they have a dog friendly area. We live just around the corner and visit this place a lot with our dog. Please keep the area for us with dogs.
PureOne . 2024-06-29
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Not the friendliest of staff, but what really puts me off is all the chipped crockery, when I worked in a coffee shop it was all thrown away,really puts me off.
Pauline B . 2024-06-23
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Short queues today. Service was efficient but not overly friendly. The iced coffee was just ok and a bowl of chips turned out to be a cup of chips which was pretty poor on the false advertising front! The decor is feeling tired here now, a revamp would not go amiss.
Treats999 . 2024-06-16
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A lunchtime visit saw me queuing for several minutes. Service was efficient at the counter (if not overly friendly). Lunch took a while to materialise, small quiche quite watery . Thd cakes here look delicious.
Treats999 . 2024-03-24
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Slow service high price Food not great limited choice Staff inattentive Quite clean but probably wouldn’t return for anything more than a coffee
hende1 . 2024-03-09
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We really look forward to coming to your restaurant and now we are able to bring our dog it has been a life changer for the whole family. Your cheese scones are the best around. Thank you for making your restaurant dog friendly.
Duncan W . 2024-02-17
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This is one of the worse places to eat, I went with my family today 15,2,24 The wait to get served was 30mins and when the food came out it was awful my sandwich the bread was stale. And the cheese and tomato ciabatta well if you could see the cheese you was lucky. It’s expensive for what you get very very disappointed it was all a waste of money And will not return Do not eat here eat elsewhere where you won’t be ripped off
wantadeal . 2024-02-15
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Called in for a breakfast snack and coffee. My sausage roll was very tasty and the freshly made coffee was good. The staff were friendly and helpful and the price was very reasonable. Dogs are not allowed at the interior tables but they are welcome outside.
857geoffh . 2024-02-03
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Stone cold, under cooked eggs , very strange taste to the bacon, sent back both cold breakfasts and still mediocre . Very poor all round, won’t return
Stewart C . 2024-01-12
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I was in the area visiting family for Christmas so while my husband finished working, I decided to walk our 5 year old cockapoo (Chester) to Notcutts garden centre for a general mooch and possibly breakfast. I originally read online that dogs were only permitted in the outdoor section of the restaurant and so in late December I thought a takeaway would be better. I was very impressed and surprised when the manager advised a new section had been created in the restaurant that was dog friendly. This meant I could enjoy my breakfast in the restaurant which was fabulous. As a proud dog mum, of a well behaved dog, I welcome being able to take him with me rather than leave in the car or at home so the space was brilliant- clearly marked so those who might not want to be near dogs can choose to sit elsewhere. Food was delicious too! I will definitely return!
Rachellharrison . 2023-12-22
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There are two problems with this garden centre. 1. The staff are miserable 2. The queue to order food is disgraceful, huge queue, Put more staff on at lunchtimes....I am always amazed when companies do not staff money coming in....I would have thought that is what keeps them open
LyndaHowlett . 2023-12-12
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Fabulous 3 course festive dinner for £21, catered for gluten free, very attentive staff. Food was lush and great value, definitely go again.
traceyn2022 . 2023-12-09
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My partner and I visit at least once a month as their food and service is always great. I love the sausage and caramelised onion ciabatta and my partner has the egg mayo sandwich. Their chips are also probably the best in the Tunbridge Wells area.
AndyJB88 . 2023-11-09
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Finally! Doggies are now welcome inside (especially important now that wet and cold weather has arrived)! Having heard of the new change, my friend and I headed up to check it out with our two pups. We were very warmly greeted and shown the area we could sit in - currently six tables near to the back of the cafe. We were told that these seats would be prioritised for guests with furry friends and the signs made it very clear to other diners that dogs would be present. As there are no other local amenities to have a warm drink on a chilly dog walk, I really hope this continues. Had a lovely chat with the boys chilling out underneath us. We will be back.
Vivienne J . 2023-11-01
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Great that the restaurant now has a dog seating area. Well done Notcutts we will be back! Just please add some smoked salmon to the menu too.
loulou522018 . 2023-10-29
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We had a lovely lunch at Notcutts and were absolutely delighted to find they now have a dog friendly area of the café inside. We have eaten here frequently and always had to sit outside and intended to do so with the dog as usual but it started to rain. We were set to go home when we saw a sign saying they have an inside section now. It is right at the back with a little “hedge” to separate from the other diners so it isn’t intrusive for non doggy people. Staff are helpful and friendly and food is excellent. This will be a go to over the winter for a look round and lunch when out with the dog. Thank you Notcutts 5*
Jane B . 2023-10-28
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We came this morning for a light breakfast, it was promptly served and delicious, thoroughly recommend, we brought our two well behaved dachshounds and were expecting to sit outside on the patio, only to be advised by a staff member that there was now a dog seating area inside, we were delighted as on colder and wet days we avoid coming here and go to other garden centres that have long provided such an area. Great news.
Anthony B . 2023-10-25
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We visited Notcutts today for lunch as had heard it was good I particularly wanted the roast beef, sadly they had sold out as it was very busy. I mentioned this the Manager, Michaela as I collected the cutlery and she said she would double check. Amazingly they could offer me the roast so I gratefully switched my order The beef was so lean and tender and the roast potatoes were delicious. It was lovely Thank you Michaela and your happy team for being so helpful to me today. I really appreciated it! The butchers department next to the restaurant has some lovely cuts of meat too. We purchased fillet steaks at a very reasonable price So pleased we called in.
653claire . 2023-10-22
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Great place, open and light. Very friendly staff and the food is good too. There is a little play area for the kids to have fun. I now go back often.
KazW88 . 2023-10-02
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This establishment is clean, organised and welcoming. The food choices are varied and freshly made. Prices are reasonable. Plenty of indoor snd outdoor seating to choose from. Parking is easy and next door. Lots to see at Notcutts.
Treats999 . 2023-09-10
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Absolutely disgusting fish and chips the fish batter was rock hard the little bit of fish inside was cold as where the chips and peas. Brioche chicken bun was cold and tasteless with half plate full of limp leaves soaked in a dressing Will Not...
hende1 . 2023-07-23
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Coffee served up luke-warm with little taste. You have to queue up for it and take it to your table. Cakes however were very good.
David G . 2023-07-23
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We used to regularly go to notcutts for coffee and scones as they were some of the tastiest scones around . They were fresh, full of fruit and vanilla flavoured. What a difference now! Hardly any fruit, dry, no vanilla and bitter taste of baking...
Inspiration419576 . 2023-06-29
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Enjoyed a tasty coffee in this relaxing setting. The prices are average and staff very friendly. I bought some large scones to take-away for afternoon tea with a friend. Only £2.75 anx worth every single penny!
Treats999 . 2023-02-12
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Only called in for drinks while shopping so cannot pass anCalled in for drinksy comment on the food. The drinks were freshly made and served by friendly staff. The establishment itself is light and airy and one thing that was pleasing to see was that...
857geoffh . 2023-01-17
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Have eaten here on two consecutive days, only returning on the second day as staying very close and nowhere else available for food. First day, ordered my food , girl making my coffee whilst drinking out of her ( massive) drinks bottle. Ordered a ploughman’s....
karen s . 2023-01-12
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We went to Notcutts Saturday morning, they had a terrific 30% off day. We decided to have breakfast, there was quite a queue, and a lot of people in the restaurant. My daughter ordered a full breakfast. We were really impressed with cleanliness and service....
patriciapH3453CV . 2022-12-11
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1pm today ordered two Roast dinners ,already run out of Beef. We had pork . Two small slices of pork, the flattest Yorkshire pudding Luke warm. Dreadful at £12.95 . Also do a Microwave roast for £2.99. the Roast was dreadful. You should be ashamed...
676secretaryc . 2022-09-18
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We have breakfast regularly here but on our latest visit we were disappointed. The fried eggs were so hard and overdone. Also no Hash browns now!! Replaced by sauted potatoes which were disappointing. Cost cutting I guess but disappointing as the price has gone up....
sharon l . 2022-09-10
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I cannot comment on the food as it was in the late afternoon when we dropped in for a cup of coffee. Situated in a garden centre, there is seating both inside and outside, where dogs are allowed. The interior was light and airy and...
857geoffh . 2022-07-28
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Food was awful. Soup (potato and Leek) was watered down to the point where it was not edible. Stale bread and baked potatoes were obviouslyy pre cooked and heated up.
Loren W . 2022-03-27
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I have visited several times and the service is always slow. Today was especially so. It wasn’t busy but the two serving were really taking their time. Meanwhile there were at least 6 members of staff cleaning tables, moving chairs and making sure customers followed...
hmason_uk . 2022-02-17
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Haven’t been in years and whilst the garden centre was extensive, the restaurant was pretty disappointing. We popped in for a quick coffee and bite to eat and it was fairly quiet. We both had the egg mayo sandwich with chunky chips and a coffee....
O8042XHmattg . 2022-01-28
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Enjoying a few days holiday in between Christmas and the new year my daughter and her partner decided to try out my recommendation for breakfast at Notcutts. Sadly, their experience will not encourage them return anytime soon. Despite arriving with plenty of time, the slow...
SpecialKJ . 2021-12-28
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Nice place to stop at with lots of things to look at. The restaurant is all nice and secure. Pleasant staff serving and lots of food options. All was well.
Chris P . 2021-12-20
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Fabulous place and food is usually good but Festive Ploughman's at lunchtime was appalling. Two tiny bits of bread, a slice of very dry turkey, a piece of cheese, a small bowl of cranberry sauce and some salad. Should have been a sausage roll but...
L2288EDjanb . 2021-12-07
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Nice pot of tea served by friendly staff. Sadly members no longer receive a free hot drink and deals on meals but that’s a sign of the times. The food was delicious.
Treats999 . 2021-11-21
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Fantastic food, served hot, with a smile, great choice good seating area. Outside dining as well. Just a snack, or a meal, always good
suemT5116OF . 2021-11-01
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Went here for my birthday breakfast with my family. The young woman at the till in the restaurant was miserable verging on rude. I just asked where the apple juice was and she gestured me to a fridge. Could see me struggling to locate the...
warrenh430 . 2021-10-14
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We were out with our granddaughter and wanted to stop for coffee. As a coeliac this is not always easy. The cafe at Notcutts has a small selection of gluten free snacks, gluten free choices in the menus and and have recently introduced gluten free...
rbcjevans . 2021-10-04
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Food in the restaurant is not up to standard. Very pricey. Notcutts seems to be more of a food and clothes/retail outlet than garden centre. Brogdale Butchers display chicken is from Romania/Poland. Think of the environmental impact bringing that into UK. Why don't they support...
needymort . 2020-11-22
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Having spent time looking round the amazing garden centre we decided to stop for a bite to eat. This was about at hour before closing time but it was obvious they did not want customers. We were not asked to check in but managed to...
Q641OSlouisef . 2020-11-02
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Went today so have a look round at their Christmas display. Its not quite finished but plenty to look at for ideas. Covid rules being adhered to. After having a look round we went for a coffee. We were met by a lady who had...
karen b . 2020-10-18
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The staff are well versed in requirements for the current coronavirus issues. Food is served quickly and is always very good. Service is first class.
Paul C . 2020-10-08
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This garden centre is the best by far locally. Beautiful displays all year round and a vast array of plants/flowers. I always look forward to a visit here. I can leisurely look around and then pop into the cafe for some refreshments. Having met a...
Dee w . 2020-09-22
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Met a friend for lunch today. Very impressed with measures put in place to keep us safe. Hand sanitiser available on entrance to the restaurant. All members of staff wearing visors. Had to complete a form with my name & mobile number in case they...
Karen H . 2020-08-03
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Breakfast was ok. Mushrooms were cold and one of the poached eggs was “snotty”. Nice outside seating area. Bit silly that once you’re sitting outside, if you wanted another drink you had to go into the main centre, walk around and order another. Could do...
stephaniehL8853LD . 2020-08-01
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Well laid out centre with high quality plants. Restaurant, though clean and safely spaced was very disappointing; pleasant staff but truly nasty coffee and very little choice of side eats - what there was looked unappetising.
AMSteach . 2020-07-31
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Terrible, have used this restaurant on occasions over years. When it first opened the food was well presented and portion sizes were good as well. We had noticed the quality and portion size getting steadily worse over time, but the last couple of times has...
F8632ANtonys . 2020-07-18
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Got to that age when I don't mind a little potter in a garden centre, also this is close to work. It's handy to meet friends for lunch here and serves a good variety of wholesome hearty lunches, lighter bites and healthy options. Friendly service...
Deborah W . 2020-03-06
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We were most disappointed with the cafe at this excellent garden centre. There were not enough staff, long queues waiting to order. We had ciabattas the sausages were cold the onions were not caramelised and it was more like stale dried bread. We will not...
Colin Y . 2020-01-18
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I am sorry to say this but the food served in the restaurant has really gone downhill. I had the roast beef, it was thickly sliced and so chewy and tough it was almost inedible, the broccoli looked like it was well past its sell...
CAMRAM59 . 2020-01-12
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It’s not just a garden centre, with plenty of other purchasing options, but a near enough restaurant and food hall. There were some really good food bargains on offer last Friday. Plenty of eat in food and drink options as well. This place gets really...
Chris P . 2019-12-22
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As a family, we come here fairly often. But these days, the experience gets worst everytime we come. The portions are dinky and the service is slow. To add yo that, very disorganised. Last week we came here for some Christmas dinner, only to be...
whitehorsetaichi . 2019-12-17
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54 Opinions
We went for a special birthday lunch with a guest who is very hard of hearing. A table in a quiet alcove had been booked to cater for his disability. When we arrived, on time, this table had been given to others, seriously detracting from the experience. Whilst the staff on duty were friendly and helpful, there were not enough of them; the service was slow. Apart from the main course fish, the portions were very small. This particularly applies to the thimbleful of mushy peas served to my wife. The expense of refurbishment of this restaurant was wasted. The venue is letting down the reputation of Tunbridge Wells. We will not visit again.
71 Opinions
Great old fashioned service with friendly staff. Dog friendly Well kept beer (only one hand pull on) Menu simple but tasty. Dropped in having driven past many times and they were well paced with service and friendly. Will be back.
287 Opinions
We have been here before - it is a nice place. The food is quite good although some of the dessert/tart portions are on the very small side . . . Lunch was fairly good - but the wine grown locally in Canterbury was beyond awful . . . Barely passed for rose let alone red. Tasted weak and insipid and quite unpleasant - and for £10 a medium size glass beyond a joke . . .
116 Opinions
Since retiring 12 years ago, we have had many meals , good, and indifferent at National Trust properties….this was undoubtedly the best. The menu board said “Chicken, Bacon and Tarragon Stew” which almost put me off! Glad it didn’t, as it was beautiful. In fact if it had been served in a French restaurant I would have been delighted. I very well run restaurant , definitely one of the best NT ones.