Nile's Bakery in Cornwall, Isles of Scilly

Amazing pasties. We were determined to have a Cornish dinner one night during our stay so were on the lookout for somewhere to stop while driving. Meat chunks were huge, pastry was thin and crisp. If I could eat them every day I would

This is the new Nile’s cafe at Carclaze, overlooking St Austell Bay. A prestigious location, with a fantastic location. The fayre is that of a bakery but with the added bonus of decent breakfasts and a lunchtime offering of basic food. Generally the staff here are very attentive, polite and courteous. The problem is with the owner. If ever there was someone who was not cut out for running a customer focussed, service led business, it’s him. The staff seem to excel despite his presence. To try and be concise, he’s unfriendly, rude, curt, abrupt, offensive, won’t own his mistakes, and is simply in the wrong business. How he manages to screw up simple orders, deliver late orders or just not deliver at all, is beyond me and then like a true narcissist, tries to make it the customer’s fault, by gaslighting them into believing it’s their mistake? He should perhaps consider a radical career change, perhaps the prison service, some branch of the military or even a lighthouse keeper, where he can make himself even more miserable and not affect others.. In an age where businesses struggle to find, train and retain staff, I fear for them. Worse still, I fear for the customers. Top tip: avoid this one and maybe use the Holmbush or Pentewan Road - anywhere that he’s not working.

this niles bakery was magnificent, however my cat did not enjoy the coffee as my uncle dated my sister, such a horrid event. although she is a munch.

Made a quick pit-stop here in search of some sweet treats and are glad we did; ridiculously good price for 2 cakes, which were absolutely scrumptious! Shame we're not locals, as we'd definitely be back!

Breakfast on the way to the Eden Project....because they don't actually do breakfast there!!! Their loss Niles gain. .and mine excellent back and egg butty, tasty filling and all in good value. Flatwhite also good quality. Son had a chicken salad sandwich which was huge! Kept us going all day. Plenty of seating inside and a small carpark out front.

Dropped in fir a sit down cream tea. All good with lovely fresh fluffy scones & plenty of Roddas cream & jam. Thoroughly recommend

Shocked at Nile’s backers in St Austell near Mc Donald’s staff r so rude!! I ordered a bacon egg and hash brown roll when I asked if I could have the egg flipped over and well done due to being pregnant she stared streight through me like I was invisible and Diddnt exist and Diddnt respond to me completely blanked me although she heard my request, and started talking to another man, she was so rude, the other lady chucks my roll on the counter in a rude manner after throwing it together in 2 minutes, I said can I have some salad in that please as wasn’t asked this time, and I always opt for salad in my rolls, I was told if you want salad that’s an extra item so I said I’m happy to pay for the extra bit of salad thinking £1-£2 although have never had to pay for salad in the sandwiches before at this place ever! I was then told it’s another £5 for a salad box if I wanted a little bit of salad in my roll and that if I wanted salad in my roll I would have to buy a salad box although I did not want a whole salad just a little bit in my roll, so altogether they tried charging me £10 for a sandwich because I wanted a few leaves of salad in it! Which is usually offered at no extra cost, Staff at this place have a serious attitude problem, got to my van n the egg was runny when I said I need the egg well done because I’m pregnant I took the sandwich back and got a refund as the sandwich was not as I ordered and I Diddnt like their attitude re trying to rip me off £5 for a tiny bit of salad! And then Diddnt trust them to make another with the attitudes they they had, I then went to the other one the other side of town where the staff are lovely and polite and Diddnt try charging me £5 for the salad in my sandwich and was asked if I wanted any!! Avoid Nile’s near Mc Donald’s they littraly throw the food together without a care in the world not listening to the customers preferences and have serious attitude problems and try robbing you of your money!! Descusting place!! Will never be returning!!

We had breakfast here several times and one visit for lunch. Food was excellent and filling. Perfectly cooked and despite the staff being very busy they took time to make sure everything was satisfactory. Not only can I recommend the breakfasts, but the Pasties are great too.

Was recommended to come here whilst away and it didn’t disappoint. Had a great breakfast and picked up some cakes to take back home. The choice was vast and the quality was brilliant.

We visited Niles bakery for some treats and were really impressed so we decided to go back the next day for breakfast. We ordered, amongst other things, a veggie breakfast, but we asked if the beans from the veggie breakfast could be served separately in a bowl. We were told that was fine. We waited, and waited, and waited. It was busy and the food was being freshly cooked so we didn't mind but we had two hungry children who were eagerly awaiting their food. After a considerable time a waitress appeared with our breakfasts. The veggie breakfast was swimming in beans. We pointed out that we'd asked for the beans to be in a separate bowl and the waitress practically threw the plate on the table and said that she knew but they don't have time to put the beans in a bowl. The children were hungry so we didn't make a fuss and made do with what we'd been given but we asked for the beans to be separate for a reason. The person having the veggie breakfast can't eat beans, they were for someone else at the table. Had we been told when we ordered that this (very simple) request wasn't possible then we would have ordered differently. The other staff had all been friendly and accommodating but the waitress who brought our food to the table was so rude and unpleasant to deal with, she really let your business down and is the reason that I won't be visiting again.

Looked like a reasonable selection of breads and pastries. Bought a sourdough labelled loaf - well, it looked like sourdough but it didn’t taste like it nor cook or mature like it. Just a sourdough shaped white loaf!

This is a great place to stop off for a bite to eat. Everything is good, the staff are polite and friendly and process your orders as quickly as possible. Can’t recommend it highly enough

Very friendly staff and beautiful food only thing I would say is the car park is very small and quite difficult to turn around in when there is no space

good deals on full English breakfast that provide good quality products and value. Staff are great, service fast and friendly and accommodating of changes to things you want to replace

Popped in for a quick lunch. Served by a pleasant young waitress. Shame not all the staff are as pleasant, as another server was quite rude and abrupt to another customer in the queue which was uncomfortable and made for an unpleasant environment. The bread on one of our sandwiches was stale, which was disappointing for a bakery. One of our sandwiches was nice, tasty and the filling/salad fresh, however we wouldn't return here.

Best Cornish pasties ever really gutted we didn’t grab some to take home with us up north, so nice we went twice in one day 😂

Popped in for lunch, lovely cornish pasties and plenty of choices for a sweet treat too. Staff were lovely and welcoming

Just popped in for a coffee and cake and it was excellent. The staff were superb as was the cake and coffee, faultless. We would certainly go back there again.

Always a great breakfast, cooked to order, hot and fresh. Staff happy to help and cheerful. Two breakfasts for £12.00 2 bacon, egg, sausage beans and toast. Fantastic selection of cakes from bakery on the way out.

We always visit Nile's when in the area and this visit was the best yet. We ordered the bacon and sausage bap and they were delicious. The bread of the roll's were really tasty and the bacon and sausage were the best bacon and sausage...

I was only in Cornwall for a week end and wanted to buy 10 pasties to bring home back to Somerset. I went in on Saturday morning and ordered them, the assistant was very helpful and said as you are ordering 10 pasties you get...

After phoning to enquire about opening a new account for a local business, I was met with probably one of the rudest people I have ever spoken to!!! Good luck with surviving Covid, your going to need it! Avoid unless you want unfriendly customer service.

The Staff whilst young were not the most friendly (Maybe a Sunday hangover) It seemed like a popular little diner, but I am not quite sure why after having my breakfast. It certainly wasn't a mega breakfast in taste or size. The bacon was thin...

Popped into this cafe with my parents, one lady serving was abit rude / attitude (not the best customer service) but the food was great and very large cakes, but just the one lady behind the counter

Upon arrival I looked for a single table but all occupied so was forced to use a table for 4 which was unclean was sticky to touch and had tissue and food crumbs on it, I asked the assistant if the table could be cleaned...

Came in on the off chance for a cream tea, there was 7 of us. Was told she didn't have enough scones so had to go out and get more, was then charged for more than what we've had and server refused to change the...

Staff very abrupt ! Need lessons in customer service shame as cakes were nice .. people came in with out mask - won’t be visiting again

Even pre-Covid levels it's not the cleanest it could be! Not friendly at all. Female counter staff was blunt and rude. Not even a smile or "what can I get you today?" A smile doesn't take any effort at all. Pasty was luke warm at...

The food is quite nice for a bakery but the service is awful, made to feel unwelcome both times we have visited, we now go to Niles opposite B&Q at St Austell where the staff always have a smile and a welcome.

Stopped off here for some lunch in St Austell and pleased we did. We had 3 freshly made sandwiches and cakes and as we had our dog with us, we decided to sit outside. All 3 sandwiches were lovely and the 2 ladies who were...

We stopped here to purchase food for a picnic whilst visiting Heligan; all food was good especially the prawn sandwiches; lovely doughnuts and cold drinks. Service was efficient and decent covid19 rules in place so also felt safe.

Situated in the centre of town. Although we only had coffee and cake there was a range of light bites, as well as very good range of Cornish pasties, some large enough to share!! Lovely friendly service, very clean environment ensuring everyone stayed safe.Will certainly eat there again, thank you.

A reasonable place for lunch, the food was fair with quick friendly service, the seating was looking a little tired and wasn’t helped by the carpet having a lot of crumbs on it from previous guests.

As a regular pasty consumer at Niles Bakery, after a heavy night we thought what a better way to soak up all of that alcohol other then their famed English breakfast. On appearance, our toast looked like any toast. However, once I pierced my toast with my fork, it shattered like a mirror. I was left humiliated with crumbs everywhere. I turned to my colleague to see him covered in toast dust - he was completely toasted. On second bite, it was dry and sharp. More like a twiglet that toast. Further to my distress, the HP sauce wasn’t even HP sauce. It was a wolf in sheep’s clothing. The ketchup was good. The beans were the best ever, Michelin star tinned beans. All being said, would come again for a pasty or two. But never breakfast. Have a nice day

Unfortunatlly have stopped going her they have changed some of their meat & I don't like the taste .Parking is a nightmare

Superb value for a couple travelling, full English breakfast. Lovely new location, easy to park and fresh Cornish pasties to takeaway too.

Staff friendly, food acceptable. Had the breakfast deal (2 cooked breakfast for £11), asked for my bacon to be really crispy, both came up a little crispy, never mind.

Visiting Cornwall. We had breakfast here, 2 4 £12, lovely produce & well cooked. The pasty’s are to die for- oven fresh, made on site. Great service, we highly recommend. Well done team!

Had the medium steak Cornish pasties here. They were hot, delicious and very filling. We were glad we didn't order the large ones!

Stopped to pick up a pasty. Straight out of the oven lovely. plenty parking space so that wasnt a problem.

Ok food but the staff seemed really quite miserable I don't know why. I was sitting there music was playing but the speakers were really weird. Very fast service though!q

Had a cappuccino and sausage bap, served quickly and the sausages were freshly cooked, first rate. This was my third visit and the standard was top notch!

Would not let my wife have a breakfast without baked beans !! They insisted on putting them on the plate even she asked them not to...seriously ? In an age where we are supposed to be stopping waste. Yet the toast was made from bread that was clearly stale. Dirty knives and forks. Poor parking. An emergency exit blocked by a table and another set of doors just closed off. Shabby, dangerous and unpleasant. Never going back to this or any other of the chain

The pasties were brilliant. The breakfasts were brilliant and two for £11. Well cooked good proportions. Very friendly staff. Clean and great place for breakfast.

Used the bakery for breakfast and had the full English with mug of tea. Service good. Good value. Also do excellent pasties which we bought for our picnic lunch, really very good.

Quite a basic cafe set up, but ordering was efficient and drinks served quickly. A bit of a wait for food but as recompense we were not charged for a loaf of bread we bought on the way out- nice surprise thank you. Very tasty home cooked food, good thick bacon. Caring staff who looked like they enjoyed their work. Excellent cakes we bought for tea later!

Visited the new bakery on Pentewan Rd to purchase a salad box

Sorry to only give 3 stars but the service on the day we visited was very very slow. We waited 25 minutes for bacon to be placed in 2 rolls with cold drinks from the fridge. However, the bacon rolls were tasty and the seating area was clean.

Breakfast was ok and quick service but they need to hire a cleaner. Toilet and toilet floor absolutely disgusting. Hairs everywhere and not from your head! Spiders hanging from the ceiling whilst we were eating. Carpets filthy! Defo wouldn't get a 5* hygiene rating if they rated the facility too!

Went here for a Monday lunch pasty, looked great but inside were a few dried up pieces of meat and the veg was a bit skimpy. I reckon it was left over from last week. Have eaten here before and its been fine but not this Monday.

Stopped for lunch had steak pasty which was tasty and packed full of lean steak and filling with crisp pastry

Went in at lunch time, staff friendly, food good, price ok, clean, good access to toilet. Busy place, but staff always have time to chat

in the town centre this is a nice place for a coffee and pasty. Large steak £4.35 and it was very good. Decent coffee much better than Costa where it will cost you. Great friendly staff swift service, Parking in St Austell is expensive.

The staff are the best part of this place. The pasties were only average. The coffee was good though.

Eating in. Pasties looked ok however they were cold and sloggy. Definitely had better quality in many other shops. No where near„Best Pasty in Cornwall“ as advertised outside. Very disappointed. Wouldn‘t return, Staff uninterested and not very helpful.

Just stopped here for brunch. Had a bacon roll and a cup of tea. The roll was very tasty and service was quick.

I really dont get why people for get about the simple things, that could make or break a bussines.

I don't think so! Had to wait for 2 people who came in after us to be served before the waiting staff even acknowledged us. Ordered 2 lattes which were slammed down of the table - they were tepid, my tea spoon was dirty, with paper from a sugar stick stuck in it, we were not asked if we wanted sugar or told where to find it, and the waitress (not an accurate description of her function) was very abrupt with no manners whatsoever.

Was not impressed with their pasties or rolls. Very bland pasties & uninteresting roll fillings. Wouldn't go there again

Lovely pasties great bread especially granary. do excellent bacon rolls best in town. a very friendly coffee shop

We visited Nile's Bakery for breakfast as we were heading out for the day. Having broken our fast with some strawberries and banana we decide to have brunch. The service was quick and efficient. We waited very little time for our cooked breakfast to arrive. It was ample, non greasy and very tasty. We also had condiments in clean smart containers. These did not adorn the tables all the time so the restaurant area looked clean and modern...nothing like a 'greasy spoon'. They also sell a good range of freshly baked pastries and breads and of course championship size Cornish Pasties. Well done Mike's Bakery!

Good place for snacks and hot drinks, staff are helpful. Limited menu but like the bacon rolls which are generously filled. Mouth watering cakes too

It makes a change to be greeted by smiling helpful staff as in Niles Bakery in the centre of St Austell. coffee is proper not like Costa where you get a jug of brown dishwater. their pulled port roll was very tasty as was the Cheese and tomato toasted sandwich all for £11. Plenty of cakes on show.

Stop off in St austell went to niles to have breakfast. The breakfast was brillant full cornish breakfast well worth every penny great coffee. Staff friendly service was great and top it off dog friendly will stop again plus got some pasty on the way out brillant

My friend and I have eaten here several times, and always have their bacon roll. You really need to like bacon though as the roll is absolutely stuffed with it, but not the usual back bacon stuff, it is more like a thick-cut hot ham, sorry Nile's if I've got that wrong, but what I've got right is that it is gorgeous, and a meal in itself.

Picked up pasties to take away, really hot wrapped in a towel and still hot when we got to Watergate Bay for a surf lesson. Really delicious hearty pasty with quality ingredients

We Stopped off here one morning for drinks and a cake, very reasonably priced and quick service was received !

Just been in to Niles once again top lunch in a salad roll, great cornish welcome :) thankyou to Dawn and the team for great service

Food was excellent but took longer than expected to come as the bakery was busy. No toilet roll in the loo!

Stopped at this cafe in St AUstell town when we saw the breakfast offer 2 for £10. We enjoyed the breakfast but please make sure the plates are warmed first. one of my pet hates is cold plates, they need to be warm before putting the food on them or else the food goes cold quickly. I thought the tea was a bit expensive, a pot of tea for 2 for £3.60, we just had enough for 1 1/2 cups each, could have done with a jug of hot water to top the pot up. There were some specials on the special board which looked very good value for money so might try these next time.

We stopped and had breakfast which was good value at two for £10. Plenty of seating and when you see contractors eating you know it must be good.

If you're hungry and heading through St Austell, take a quick stop at Niles. Fresh baked pasties, rolls and sandwiches made to order, delicious cakes and doughnuts, complete the treat with a hot or cold drink, sit down or take away, Pasties are lush and not overly expensive compared to some less tasty competitors. Only down side is location - easy to enter, not so easy to exit unless someone slows down for you on the busy main road.

Dropped in after doing some shopping. Soft seeded brown roll filled with 3 bacon rashers. Mug of Pua coffee. Fast and very tasty. Will be my regular weekend 'me time' refuge.

Town café owned by long established baking family. Clean and tidy with good old fashioned service from local people who know how to speak to customers. Lots of regulars coming and going all the time which is always the best sign. Good selection of bakery products and a jovial humorous atmosphere.

Since living in Cornwall we have tried many pasties from different places, but found that Niles's are the best. They are spiced perfectly and have the right amount of fillings. Meat is always lovely and tender.

in my ongoing crusade to hunt down the best cornish pasty in cornwall, i happened upon nile's on our way south. it was fantastic! the pasties are cooked in small batches and available in two sizes. Suet pastry, well seasoned filling, lots of good spud, a little bit of beef (as it should be) and very juicy. We loved them so much we are stopping off on the way back home too!

Nile's Bakery was a pleasant stop in St.Austell to get in from the rain and grab some fantastic Cornish pasties. Everything was clearly priced and staff were very pleasant. There are indoor and outdoor seating facilities and toilets (but be aware that there is quite a substantial extra charge on your order for these). Otherwise you are free to select the takeaway option.