New Wonderful - Chinese Takeaway in Tandridge

So we collected our meal tonight. Saturday 12th October, when we got home, the duck pancake rolls were missing. Called at the woman who was so argumentative on the phone she would not listen. She even put the phone down on us. I was concerned that there may have been a language barrier, as partly through our conversation she changed her language. So I went to the shop again and yet again she would not listen, shouting it was appalling, she would not give the duck pancake rolls even though they were paid for. It’s a real shame the customer service and the food has gone downhill. It was always our go to Chinese but not anymore. Since this family has newly taken over the service and quality has gone down. It’s also painful that you have to pay cash.

We got the wrong food and then it took them over an hour to get our food to us

Always arrives fresh and hot … fantastic takeaway for Chinese … the best ever

I've just realised I've been using new wonderful for about 18 years now and never left a review. Could not recommend enough never once had a bad dish of order. Most consistent restaurant I've ever known

Delicious as always and piping hot

New wonderful is my favourite go to.

Always good quality and slightly earlier than expected. keep up the good work!

Dont order if you are actually hungry. Took over 2 hours to be delivered after ordering on a sunday night! One dish overcooked and one undercooked!

20th May 2024 - thought I'd give New Wonderful another chance but same delivery problems. Ordered over an hour ago and when phoned told it would still be another 45 minutes. Absolute joke of a delivery service, won't be giving them a chance again and advise if you're hungry to find somewhere else. Ridiculous delivery service now, was told be within the hour then phone after 80 minutes and told would be another hour so cancelled order. 5 minutes later knock on the door with my delivery , felt bad for the delivery driver so paid but won't be using again as this wasn't the first time I've waited over 90 minutes for a delivery

Food was superb! Delivered fast and was piping hot! Absolutely over the moon! ❤️

food delivered hot, generous portions, very tasty

Awful service this evening! Our food arrived with what we thought was 1 missing dish. Rang them up, and 15 minutes later our missing food was delivered. As we dished up we realised ANOTHER dish was missing. Rang them up again and they then send out the other missing dish…15 mins later. By the time the missing orders were delivered the rest of the food was cold. Not what you expect when you spend so much on a takeaway. No offer of a refund or even a complimentary dish. Sadly you’ve lost our regular custom.

Order was late. Took 2 hours and then we got sent the wrong order so had to spend time waiting again with wrong food being wasted and not being sent back as it’s unhygienic. Unfortunately bad service from this restaurant continues again and again

Unfortunately the order had an item missing,it was delivered later after I rang to tell them . But they didn’t apologise

Should be called “always wonderful”. Superb Chinese food 👌

Unhappy customers, the order arrived cold an hour late. We called and they said few times they were on their way as hand up us. Not happy at all. After paying 80£ we didn’t expect this. I will never order for this place again.

Food was tasty, if a little lacking in quality. But the delivery was awful. A 75 min later slot, but then 15 minutes late on top of that

Love New Wonderful and always order from them.

The food is good but it takes so long to arrive! We ended up waiting 1hr 45 mins in all. Our 6 yr old was starving by the time it got to us.

My new favourite takeaway, great food, always hot and on time.

Brilliant as usual and a welcome early delivery.

Superb again. Best Chinese in the area.

Extremely rude and hung up the phone on me on multiple occasions. 👎🏿

fantastic service. quality food. I specified wanting it ASAP so I think that's why it arrived early

Very disappointed with the time it took to deliver my food.

We ordered the food at 7:30 and when we called to see where our food was, at 9pm, they said they had no drivers to pick it up. The service was disappointing and the food was cold when we got it. Don’t bother ordering from here.

Food was delicious arrived on time, would definitely recommend!!

Absolutely beautiful food, always hot, portion sizes are generous

Regular customers for good reason

The food was delivered 20 minutes after I ordered it. It was nice and hot and really delicious. Highly recommended.

Always fantastic food here. Hot & tasty. One of the best takeaway places I've experienced. Thanks

The one thing wrong with this place is you can't pay by card. As for the food it's very good.

Generous portions, well cooked, very enjoyable

I ordered Thai Fried Rice but there was no slightest bit of Thai influence in the fried rice except for pineapples. I can make the same fried rice by adding Tom Yam paste and making it 10 times better. Please improve and not cut corners. Thank you!

Amazing food, hot & tasty. Never disappoints. Thank you!

Chicken balls was disgusting rock solid

Food was delicious, all food was hot on arrival. Highly recommend

Food tasted stale and not fresh threw 2/3 in the bin rice was stogy noodles were over cooked chicken balls tasted uncooked inside soo disappointed

Best takeaway Chinese in the area. No question.

Amazing food, highly recommended

Delivered a little early but was lovely & hot, generous portions, thank you 😊

Food was pretty disappointing. Watery and bland sauce. 90% beansprouts and a little meat. Chicken was very dry and tough. Unfortunately won't be ordering again.

Foods good but service is terrible. Ever since they taken just eat orders delivery's have taken nearly 2hrs. They just can't handle the demand which is a shame.

Still haven’t received my order!can’t get through on the phone line either!

Food wasn’t to great beef in black bean chewy order salt and pepper ribs and they were battered bones no meat on them. Other things we’re tasty those two dishes were not great

Good portions. Ordered diet coke and got sent a full sugar, which not good for diabetes sufferer. Spicy chicken not really spicy as advertised, but overall not bad. Set meal for one is a good price. Would order again if they keep prices down

Lovely food, generous portions delivered hot & early very happy

Fresh, hot and delicious as always

Food was fresh, hot and delicious!

The best Chinese by far in the area. I would highly recommend

The Capital spare ribs were awful. I couldn’t eat them. They were like blobs of fat, more like knuckles than ribs, and just inedible. The worst I’ve ever had.

Food was nice but after being over an hour late I got a phone call telling me they still need to cook the rice????

Won’t order from anywhere else .

Really tasty & hot food, arrived just ahead of schedule but we were ready yum 😋 👍🏼

Very disappointed with the food! We had chow mein all very dry and had to add lots of soy source to make it okay. We also got a spring roll but it was very very greasy and full of beansprouts ONLY and 1 random tiny prawn.

Came early came hot peking chicken is amazing

I have to say that Iv only ordered Chinese twice in the last 6 months because there are so many average Chinese restaurants …. well the 2 times I have ordered have been in one month and on both occasions the food has been absolutely great …. Not greasy or heavy ….. ingredients are fresh and the meal turns up hot … and I do mean hot …. Flavours great and generous portions. anything battered is still crispy on arrival and for the price I think it is very good value ….. well done !

Great food as always looking forward to next one thanks

Amazing food - everytime! thank you

Food was average. Had to be put in microwave before you could eat it. Took nearly 2 hours from the point of order

Restaurant lied and said they tried to deliver but no one answered and then delivery driver turned up 20 mins later. Never order from here

AS always food was delivered quickly and was hot and delicious. Never disappoints. Best Chinese ever!

Great food as usual - recommend

We always order from New Wonderful for Xmas Eve. The food is always top notch, and it arrived just a few minutes early, hot and fresh. Highly recommend if you’re anywhere near Warlingham.

The vegetarian food is cooked in fish oil.......

Generous portions even small egg fried rice was easily enough for 3, good tasty food

A great meal as usual thank you again

You guys never let me down! The food is delicious as always 👍🏼😊

Amazing food - probably the best chinese takeaway I have had. Super quick, order ready to collect when I turned up - all food super hot and fresh. Well packaged. Food was tasty. Will definately order again from here. Thanks New Wonderful!

We love New Wonderful always great food - hot and tasty

Perfect, will definitely use again 👍

Lovely food and punctual delivery.

Very accommodating to my requests

Delicious, best Chinese for ages!

Food is simply wonderful every time. The best tasting Chinese around…don’t go anywhere else.

The food was delicious thanks and will be using them again

Great food, always hot. Try the Singapore noodles,chicken balls with special fried rice. The best takeaway Chinese food around.

Fantastic food! Fresh and great tasting.

Order was delivered earlier than expected,but can of coke was missing. I left instructions not to knock and leave at the porch, but delivery guy knocked so hard twice so laud that he probably woke up half of the neighbourhood.

Lovey fresh food, we ordered the chicken and mushroom and mixed veg soup (I asked for fresh chilli with my veg soup which they delivered on.) Egg and shrimp fried rice, S&S chicken Hong Kong style and veg duck in black bean sauce. Was happily surprised by the plant based option as I don’t like tofu, it was really tasty. Came with complimentary prawn crackers. Best Chinese takeout I have had in a long time.

Delicious food. Realised half way though meal we had been given chicken balls instead of prawn balls. Did not effect our enjoyment of the meal although the prawns do cost more.

Very pleased with a tasty meal - the best Chinese we’ve had in a while. Thank you.

Delivery driver took a lot longer than usual to deliver the food, as a result the food wasn't as warm as it normally is. Food was still up to its usual excellent standard though.

Really lovely food, fresh, hot and tasty. Good portion sizes and arrived early and with a smile. Thanks New Wonderful :)

Absolutely lovely, I stopped using New Wonderful years ago as it went downhill. I think it has changed it’s name now. However it was delicious and I will definitely be ordering again. ⭐️⭐️⭐️⭐️⭐️

Absolutely amazing as always, wouldn't go anywhere else

Superb as usual. Best Chinese food in the area.

Very tasty! Would order again.

Awesome and a lot cheaper than the others.

Brilliant food again. The best Chinese in the area, without doubt.

Always brilliant food from here 👍

Nice food, does get busy at peak times so may have to wait longer than expected sometimes.

Very tasty food I loved it was very yummy

Thank you, great food delivered on time

Went and picked my food up, was waiting an extra 15 minutes and by the time I got home the hottest thing was the curry sauce, the food I ordered was as nice as usual, but just above cold. I was very disappointed as new wonderful was our go to Chinese. I will look at some where else next time.

Lovely food good size portions delivered hot

Great tasting, hot and good value food. Excellent service as usual. Thank you

As always great food that’s fresh and hot.

We have used this restaurant for some time and the food has always been good. However we ordered on Christmas Eve and it took nearly 3 hours to deliver, no proper apology. Food wasn’t their usual standard either.I know they were busy but very poor service, we will not be using them again.

First time ordering from here . Well I must say we really enjoyed our meal . It was delivered hot, the portion sizes were spot on , the delivery time was spot on , value for money , will definitely be ordering again from here . Well recommend in my view .