McDonald's in Tandridge

Very comfortable place to make a stop and safe

Completely took the word fast out of fast food. Food was good, clean.

Friendly staff, reasonable service with clean tables and a well kept area

It us just like any other place. Busy.

Fast service and friendly staff. Very clean and tidy

I don’t know what the indignant visitors who ordered one visit each expected to see here, but I had already been with my family twice (the second time was not planned, though). I agree that 10 minutes is enough to go through all the locations. But there’s no need for it anymore. If you want to take interesting photos, you can stay longer. As a result, you can spend 20 minutes in an unusual place. Quite an interesting interior. Maybe some items slightly do not correspond to their actual sizes (a jar of Nutella, for example). Well, these are minor things, and this is clearly not one star. Is the price 6 euros expensive? This is the price of one good ice cream! You can definitely visit once or twice.

Food was nice drinks in the McDonald's was nasty, watered down, and taste awful 😖

It's a Maccas. They sell cheeky cheeses. 'nuff said.

Partially Blocked part of their access road but all of their drivers were very professional and helpful, making my job much less stressful. Thank you.

Manager, on the phone, no gloves, handling my food, talking while handling food, unaware that perhaps saliva is contaminating my food. Mentioned this too the lady on the front counter and she said that he does it all the time.. £11 worth of food straight in the bin.. waste of a lunch break

This is usually the only food place open at night. Did is adjusted cold and service is so slow. None of the staff are happy and no-one apparently wants to be there. Only go if you're desperate!

Just normal McDonald's at old UK services. But very helpful and smiley staff!

It's a McDonald's. You get McDonald's food here. It's mot fine dining. It hits the spot.

Quick service struggled to understand staff member

Same old McDonalds,this was motorway one,

The service lasted more than 4 min. I had to eat for free from mc

Put a double espresso in a regular hot chocolate, lovely

Good customer skills from Daniel very polite knowledgeable and friendly will go out his way to help you and see if there is anything else you need. Merry Christmas Daniel job well don

Quick service: Great food 😋 Although the car park needs better signs as I saw a couple drive over the picnic area ,I did approach them to tell them 😀

Vlad at McDonald's is a rockstar! 🌟 Always friendly, efficient, and makes the best fries in town. You can count on Vlad for top-notch service every time!

Always have been good value for money

It hit the spot after a long journey

To be honest I use it whilst at work on the motorway...... its clean in the loo,s as every motorway services overpriced but e erything is available there as you would expect at at a services

Ordered mcflurry told there was none available after paying and told I could have a cheese burger. Instead, there was no chicken or milkshake 😕

Had a Macy's, quick service, friendly place

It's a mackies! What more to say 😁

Not bad. Noticed that food here is slightly more expensive than other Mac Donald’s, may be a franchise thing. Still ok though

On 11/24/18 I bought 2 MC crispy sandwiches for takeaway, I had already arrived when I checked what they gave me, there was neither salad nor any sauce in the sandwich! A sad £11.58. I just ate something dry 😔

2 expensive for the crap they give ya out ,, coffee is good when hot it's great

On the east bound side I was given the wrong meal both times I've used this MacDonalds and I'm not sure but I think I heard the staff saying they would mix up the meals

You have to walk all the way through to the back to get to the toilets. Why not have the toilets near the entrance? So much time is lost walking around these places.

Cold chips and soggy bread on the burger. I will never return to this McDonald's. However, nearly 99% of McDonald's we visit offer excellent food.

As expected cheap food. Service ok.

says it's 24 hours, but the guy working nights hides when you get to the counter so he doesn't have to serve you.

Great McDonald's best in the area

Just as we had ordered food, all the power went down. No lights or power even phones went down.No clear instructions were given by staff apart from get out. I had to wait in the dark for my food then sit in the car in a picture black car park. No emergency lights inside or out

It's another modern style McDonald's, slow service and lukewarm expensive food, not a scratch on what MaccyD's used to be.

Professional timely service. Aydin was very helpful

Besides a friendly table delivery service, this place is a yoke. They manage to destroy the easiest fast food experince by not even following their house manual on how to put the burgers together. for sure never again!!!!

Quick comfort break and breakfast from macs what can you say always good

WiFi not working, could not access McD app to claim burger offers.

Service cancelled be slow sometimes. If you use the drive through early am, be prepared to park up and wait 50% of the time

Brief stop for McDomalds breakfast. Very quick serving, and very helpful and friendly staff (Amporn) made for a great visit. Surely a place to stop again if passing.

The manager Tash was so abusive and rude. The staff were all poor standard. Have been trying to make an official complaint but McDonald's are too busy to deal with it. Macdonalds get your staff trained and on a leash! No paying customer deserves to be treated like this. Tash get yourself some personality help. Your attitude stinks. Come in macdonalds

Awesome customer service, the guys on shift were great.

Daniel was absolutely amazing. Very Sincere and polite. First time back at McDonald's after a year (because previously colney car park fined me for being 3 mins overtime) I will go back to clacket lane again. Hope Daniel gets recognised.

Typically reliable McDonald's restaurant

As good as you'll get for atmosphere at a motorway services, with plenty of seating. I've been stopping here regularly since they opened, and by and large they're consistently fine. It's a McDonald's, so you get what you expect. There other fast food outlets on the site, by McDonald's stays open much longer (24h, I think).

Thee worst service's I have stayed at over night there is only McDonald's that is open when us truck driver's are stopping for the night shower are crap mobile signal is crap so can't watch TV in the evenings

The order came through at a good pace.

Double quarter pounder was OK, everything else was shockingly poor, 15 minute wait although only four customers?

Inside the clacket lane services Order was prepared quickly and correctly

Not 24hrs like it states online

Screen printer out of paper, yet again.

Big mac was cold, half a large portion os fries, and I'm sure the burger was made from a distance of 100yards, it was a complete mess, I like McDonald's but not impressed with this one.

I didn't visit here 5 days ago, your algorithm is all wrong. Sorry macdonalds it might have been good but I wasn't there, speak to google or your bosses, there probably the same people!

Good experience friendly staff even had have a nice day

Absolute great place for a quick bite

Poor ,very poor . Over priced obstacle course and arcade. Tiny bumper car circuit. Didn't visit cinema. Most outlets closed .

Just a normal mcdonalds as per usual.

Was very busy and no staff cleaning tables

Waited a while for the food but it was fresh. Restaurant is in a service station which is a bit grim but a McNugget is a McNugget so can’t complain

Asks for table service, unfortunately after 20 mins had to collect myself!

What you can and should expect from a McDonalds.

I did order to dine in and then was shouted at by a member of staff who told me I couldn’t sit in the Mac Donald’s area with my dog. There is a sign at the entrance of the services saying well behaved dogs welcome. There are no signs saying No Dogs in the restaurant area.

Its a Macdonalds, expect food which is so sterile you can pop it into a time capsule for future generations to enjoy!

Very busy place,some ticket self service machines no receipts? Big disgust is the service station toilets

Order machine was working but no receipt.

The Costa staff are very friendly and helpful, all the usual facilities.

Not open 24h turned up and was closed

As a family we use this McDonald's a lot, it's in a good location and most of the time it is pretty good. Today was a shambles, clearly short staffed and tempers were short. Okay mistakes happen, how they are corrected is the important part. All our fries were missing, half the drinks, no dips for the cheesy mozzarella or Nuggets. Some of the dippers missing as well! Had to go back twice to get everything and not so much as a "sorry". Then of course half the food was cold by the time we got it all together! Hopefully, a one off and management should learn from this. Time will tell?

McDonald's food, pretty dire service station!

1,000 times better than the McDo at Cobham services. However, lackadaisical daisical staff clearly fed up. Burger over cooked and tough. No serviettes until I asked. On the up side they have new chairs and the café area looks less like a feeding room for the homeless.

3/4 full latte. Burger thrown together. 4 soft drinks 3 straws

Breakfast was great even if my husband did steal a bite of my hash brown.

Good food, loads of seating, quick service, what more do you want hey 👍🏻

Not bad for a maccies, the toilets smelt a bit tho

I placed the order expecting a long wait ( huge crowd waiting). However, I received my order in about 3 minutes. Very quick service.

It's Mucky D's it should never be rated more than 2 stars.

it's a service station macdonalds so I'm not expecting high standards but burger was cold despite customising the order and some of the items ordered on the automated machine didn't arrive so had to go back and ask for them. kids had happy meals and asked for a book but were given the toy. Silly things that are just down to not reading the order correctly. I get it, it's fast food, only it's not fast and it's often wrong.

We ordered our food on the app and they bring it to our table which was fast and the food as always lovely.

Service was slower today, display screens not showing orders being processed. People not wanting to order and pay via the screens had a wait for a staff member to process their order. Usually a smooth service so surprised at the delay today. A lot of Uber Eats and Deliveroo orders going out.

Took a long time for the order to come, and the tables were not very clean.

Food is inconsistent in temperature. Some times are cold sometimes piping hot. And you get parked up for couple of cheeseburger. McDonald's need to do better in the UK

I want the Burger I get to look like the advertising photos.

Was not clean. Rubbish on all tables. Large group of clearly drunk or stoned or something'ed youths. Got overcharged by 40p tried explain to serving staff member but she could barely speak English so I just gave up. Needless to say, I will not be back!!

Motorway services so was very surprised that the food was actually hot freshly cooked also a member of staff showed us how to earn free/cheap meals so win win there

Food was good Ibur wouldn't say location was the best.

Not 24 hour as described, staff member said they had a ‘system update’. No sign or indication they are actually closed. No point coming here during the night L

It has been pretty consistent at this branch for the past 5 years. Thank you

Coffee lid was useless ended up with coffee all over the car and wife.

Meant to be open 24 hours a day and was closed. Watched me stand there for 5 minutes before telling me

Quick efficient service food normal McDonald's standard

Decent McD with freshly made food!

Had drink and Apple pie in car....bit noisy inside...

If I could give zero stars I would. From long wait times to disorient staff this is by far the worst McDonald’s I have ever stepped into. From order to collection took a disappointing 35 minutes only to be told “its too late to serve you porridge” Avoid this place unless you have time to kill.

Great food, service not as quick as other branches

Claims to be working 24/7 but ain't

Prompt service, food was standard McDonald’s quality,

I arrived at Clacket Lane to find McDonald's the only food outlet open. They were very busy as a result but even so it took 30 minutes for my food to arrive (after a panic as it disappeared from the board)... but my nieces order completely vanished and I had to ask 3 members of staff before I was asked for the receipt and they begrudgingly put together her order. By the time I got her order, my chips were cold and I didn't have the dip I had requested or the dip that should come with the mozzarella bites...