National Trust Cafe in Cornwall, Isles of Scilly

Went for a coffee and was told could only have take away as it was 15:40 on a Sunday, my wife and I are both disabled and I have an ostomy and asked to use the loo and was told I could only if I buy something, so it cost me 7 quid for two takeaway coffees just to use the loo....thanks national trust

rudest staff members. Asked what was avaliable for lunch (hardly anything) and was met with a sarcastic rude answer! will never return as there is no need to speak to customers like this

I so love Boscastle and was excited to return, however The National Trust Shop and tea room reflected the increase in dogs very well. There were at least eight dogs in attendance with their families, not all were well behaved. I myself have limited mobility and therefore mindful of not impeding others access however a poor senior lady with her severely disabled partner struggled immensely to navigate the cafe safely.

We visited the shop and cafe at 4.15pm for a coffee and a browse unfortunately the cafe was closed and being mopped even though closing time 5pm. Ok some people don't get closing time and expect staff to stay behind for their convenience but we are not members of that club but not only was the cafe closed the shop was also closing around us. We were made to feel very uncomfortable even though at this point there was 30 mins to closing time. The light were switched off and the top of the shop was closed off. All in all if you want to grab a quick coffee or but a present then please make sure you are their at keady an hour before closing and hopefully you will be more welcome!

Mid-day on a Tuesday, one sad looking vegan pasty available plus one equally sad cheese & onion pasty. OK it’s January, but if you choose to be open, and not much else was, then the least you could offer is a decent selection. Soup was available, decent but way overpriced. All in all a sad reflection on NT, they need to get their act together, no wonder members are leaving in droves.

There's only a snack menu for lunch but that was fine with us. They do pasties, jacket potatoes, sausage rolls and a sort of hot cheese sandwich. At 1pm they had no pasties and no jacket potatoes. At all. Really? The sausage roll was dry and the cheese sandwich was tasteless and soggy. The orange and poppy seed cake was lovely. Oh. And four bottles of still water - £10!

Poor service and terrible value for money. The food was low quality, the coffee tasted like dish water. Not good, plenty of other options in this lovely little village

We unfortunately chose this cafe for our Cream Tea, out of many in Boscastle! There were 6 of us, but they only had 5 scones left so one person had cake. When the first scone was cut open, it was revealed to be still frozen in the centre. The waiter apologised and took all the scones back to be microwaved. The jam came in those tiny mass produced jam pots and the servings of clotted cream were also tiny - so barely enough to cover one half a scone. We were seated by the till and a door was open behind it, so it was like sitting in a wind tunnel, as it was a nasty rainy day. I went to find the toilets, walking out of the Cafe section into the Shop section of the building. I asked a member of staff where they were and she rather rudely told me that I had better be using the Cafe. There was a blue screen blocking the toilet entrance and I was informed that only one toilet was use, so there was a long queue outside. All in all, a thoroughly disappointing experience. There must be many cafes in Boscastle that are more welcoming, more efficient, better value and serve better quality food than this cafe.

Visited on Wednesday 16th November 2022. The cafe and shop are within the same building and you can walk in between them without exiting the building. The range of food in the cafe is quite limited but all delivered by very friendly staff and when I tried to revisit later I found the cafe had stopped serving a full 30 mins before the scheduled closure time.

Nice cafe and gift shop in the harbour area of the picturesque village of Boscastle. Park in Cobweb car park where you can also pay using mobile app Just Park and it's then a short walk to the cafe. The cafe sells hot and cold drinks, cakes and light snacks. The shop has some lovely products including locally produced products.

Stopped at the National Trust Cafe for a bite to each before a wintry stroll along the headland. A very warm and friendly welcome from the lady behind the counter, such a happy smile and genuine warmth. We were soon sat drinking the most delicious hot chocolate and eating a nice steak pasty. We were also tempted to share a delicious looking (& tasting) millionaires shortbread. Such a lovely space to enjoy our lunch and will definitely pop in again when next in the area.

Stoped in at the cafe yesterday and we just wanted to say thanks to the 2 ladies who were working. Thank you so much for just being friendly, accommodating and demonstrating what good customer service is all about. Tons of organisations could learn a thing or two from how you operate.

Nice 30 minutes or so in the afternoon sitting by the Stour, eating and talking with family at the outside tables of the NT cafe. The cream tea was to die for - could have eaten it again if we hadn't have been going out for dinner within three hours! Will definitely be going back many more times as live in a nearby village.

Stopped for tea and cake, all to the usual NT standards - a TV in the cafe showed the footage of the Boscastle floods- being able to look out the window and see exactly where it happened, in summer too is quite sobering. Gladly Boscastle has rebuilt and is such a scenic place well worth a visit.

The expense of the tea was bad enough but to be told off in a cue of people when we asked politely for a little more milk, that we were only aloud a thimble of milk and it was measured according to instructions, the voice they said it in and the manor we were shown the amount in was unexeptable and rude. The national trust need to retrain and rethink.

We visited the national trust shop only with it's varied selection of products, however we do tend to see these items in all national trust shops, much the same really! Sometimes can be a bit overpriced depending on what you are purchasing.

Stopped here for a quick coffee, service was polite and prompt. Prices were reasonable too. Shame there are no toilet facilities here though.

We have been coming to Boscastle for years and have always used the national trust shop and cafe. We were astounded to find that they had a sign up in the cafe stating that the nearest toilet facility was at the car park which is some distance away. Now i'm no expert but I thought that legally a cafe had to supply toilet facilities. My wife is disabled which made this even more inconvenient.

We had only dropped in for lattes and a hot chocolate. The staff were really kind to our dog by giving him a dog biscuit and were friendly. The hot chocolate was noted as being one of the best we had had for a long time, so will call in again.

Despite a lack of staff the lovely young lady in the tea room was friendly and helpful. The tea and scone was great, the outside dining area was clean and pleasant, so well done to the staff. I was saddened to hear about some of the appalling customers they have experienced, despite a sign outside asking people to be kind to the staff who are all under much pressure.

One woman was running this place when we visited, and she was in good spirits despite her obvious constant labour. I had a cheese scone and a coffee, low cost items on the menu. Outside seating provided, very pleasant place.

Always enjoy visiting Boscastle stopped off at the NT cafe for a light lunch, lovely fresh sandwiches, staff very friendly & welcoming, sat outside in the courtyard at the back, enjoying a large pot of tea the aforementioned delicious ‘made with love’ sandwiches & a...

Nice selection of gifts. staff still getting to grips with the till so service slow. Cafe out of action as is the visitor centre. The rest of Boscastle shops etc operating pretty well though. NT seems to find it hard to run things at present.

No cafe or toilets available due to covid! Hand sanitiser and one way system in place but sanitiser is sticky and horrible. Shop was standard forNational Trust. Disappointing that the toilets were closed.

On a nice walk down to the tiny harbour stopped for a rest and hot drink. Good service and plenty of slightly unusual national trust items in the shop, but pricey.

We had searched high and low during our week in Cornwall for a cream tea and finally we found one! And bloomin' lovely it was too! Even better as it was served by such friendly and welcoming staff. They were very busy but made time...

Lovely place. They served us a very nice cream tea and cakes. We ate at their back outside area, which was very picturesque.

Very sad that this cafe has no atmosphere and cannot serve a decent cup of tea . Service barely adequate . Post COVID lock down the staff need to get up to speed . As a national trust member this cafe is poor value .

Sadly the cafe was closed when we visited in May 2021 due to covid but the shop was great and had some really nice items. I bought a few presents here and was impressed at the quality - it's so nice that it's not a...

Visiting Boscastle for the first time in years. NT coffee shop wonderful overtime friendly staff who followed all the civid guidelines. Cream tea tasted delicious, scones melted in your mouth. If we didn't live so far away we'd be back.

Visited Boscastle on business this week and just wanted to nip into the NT shop to buy some of their soap, which is pretty good. However.... went in one door to be met by 'Boscastle Dragon no.1 'who demanded to know if we had used...

First time back into Boscastle for over a year and went into the shop not realising dogs were not allowed - very confusing as dogs are permitted in the cafe. After asking the customer service assistant about a particular product I was looking for, I...

Accommodation was very limited due to Covid restrictions but we were handled very well, and politely. We were warned that we were likely to have to wait a long time because the other visitors had just arrived. We decided to wait quite a long time....

Extremely quick, everything served in plant based plates, cartons and cups. Glad it’s national trust.

We’d walked over from Tintagel and the staff were extemly friendly, it’s hard for any Cafe to know the best set up at the moment but felt safe and could keep good distance from the other elderly visitors. coffee and freshly made sandwich was yum...

Will not be going back here. Went in for a quick coffee before going for a walk as sign outside saying dogs welcome and had seen an empty table. Walked in and was rudily told to get out dogs not welcome. When mentioned the sign was rudely told it was wrong. Ended up going to the little cafe next door where we had great service and not a problem with the dog. Have been really disappointed by the staff at national trust properties recently.

First morning of our annual holiday is spent here having coffee and our son his oversized perfectly priced chocolate ice cream. Patrons are extremely friendly charfy and welcoming.

It’s a great place to start your holiday, packed full of information and maps, also the people inside are very informative and helpful, quite rare !

We go here very regularly as my sister is a National Trust member and can park here for FREE. Likewise her hubby and she get discounted entry tickets but I am not sure how much they cost. I pay full fee but get a concessionary ticket. Once inside the property there a wonderfull walks through the grounds. But first off we always go to the cafe and warm ourselves up with a wide choice if coffee, teas, sandwiches and cake or some hot food. You can sit indoors in the pretty dining room where a lot of effort has gone into making it Christmassy OR you can go outside to the courtyard and enjoy the fresh air with your dog perhaps? Although there is another Ron dedicated to owners & their dogs so if necessary you and your pooch can have your refreshments sheltered from the rai. A special mention is to be made of the Loos. They were decorated inside and out with foliage baubles and glitter... No effort spared. There is also a fantastic gift shop where there is a sale on at the moment going into January. Half price Christmas cards are a real bargain. I also like to set aside time for the 2nd hand bookshop... Such a treat. I love Trellisick

Enjoyed a tasty snack in the cafe, food was good and the place was nice and clean and well presented. The last time we visited was just after the floods, what a change well done.

Lovely stop over at the cafe in the harbour..great coffee and locally made cakes and in particular very well behaved doggies allowed.

Based inside the national tr ust building the Pilchard Cellar cafe is very nice and reasonable prices. The range of food is very limited to snacks plus cakes and pastries etc so decide if that's what you want. Excellent views see my photos

As always coffee and cake were very good. An ideal place to park, have coffee, then have a coastal walk.

Mum and I stopped by this place when my husband and son went for a walk along the cliffs. We ordered 2 teas and it came in mugs with the tea bags left in without milk so you can make it just as you like it. They even gave the dogs a little treat. It's a lovely little cafe.

Enjoyed a cup of coffee here after a pleasant stroll. Coffee a bit on the expensive side but the man serving it was cheery and polite. A good range of cakes and pastries - although we didn’t sample them as we were going on to Jamaica Inn for lunch - would definitely return.

I only stopped off here after visiting The National Trust Shop And Visitors Centre and only had a Tea but It was lovely though. The server was Friendly, Happy and Chatty which Is always good. The Price was very reasonable for my Drink and the Money does go to a good cause. What I could see Is they had a good selection of just about everything and Milk etc Is on the Dresser just Incase your wondering. It was super clean Inside too and you do get a great view to the outside. Will definitely stop by again when I am In Cornwall.

Long line for service as it was bank holidays, but worth the wait. Nice selection of pastries and snacks.

Staff and surroundings good, tea good, Cornish pasty mediocre, a bit tasteless and awful pastry. It may be traditional, but people tend to want to eat the pastry these days, and you couldn't.

Would highly recommend this NT shop and cafe. Pleasant seating area and good quality drinks and cakes. Very clean with helpful staff. The shop is very well stocked and the second hand book shop is also good value.

The national trust does a fantastic job and the Cafe is located as part of the visitor complex which makes this a great location to grab a bite to eat/drink. The Cafe is Dog friendly which is really good and certainly assisted us. The cafe is functional and the staff are really friendly. I would definitely recommend this cafe but to us it was basic and functional (which has its place) and is conveniently located at the heart of the Harbour, but no frills which is OK.

Really good café. Extremely friendly staff. Is available for people all ages and dogs. Wheelchair accessible. Good prices. Great local culture.

Nice friendly staff, plenty of choice of tempting cakes and goodies to munch on. Whilst drinking our coffee we enjoyed admiring the pictures on the walls and browsing in the well stocked shop afterwards. Looking forward to visiting again when we are in the area.

A lovely gentleman served us and took an interest in our holiday. He also advised us about the sun terrace to the rear, which was helpful because we like the sun! (Which had a rare appearance during our holiday!)

Thought the cafe was pricey for what you were getting, so would probably bring our own supplies if we came to Boscatle again. Seating inside and outside in the courtyard welcomes well behaved dogs. Clean and modern toilets available too.

We had breakfast here, which was delightful. Lovely views over the harbour, with very friendly service. Would certainly go back again.

Called in today Wednesday what lovely relaxed cafe staff can't do enough for you. Meet a lovely lady called Lisa who came to clean our table. She was so charming and pleasant.

Whilst most other establishments had little table space there were seats alailable both inside and out in this cafe. About halfway from the car parking to the harbour. Friendly staff, decent coffee. Inside and out side (in the court yard) seating.

Lots to see/buy, second hand bookshop as well. National trust have some lovely ranges some a bit pricey but nice.Cafe at the end didn't use but looked busy.... Beautiful building wouldn't believe ita new build..

Attached to visitors centre and easy to access. Serves a good cup of tea and the staff were really friendly. Situated on the river so very calming.

A nice place for refreshment and adjoining shop. Only slightly marred by a member of staff hogging a table doing accounts in a very crowded cafe.

We stopped at Boscastle on a cold and rainy day in April. After walking down to the harbor it was a welcome spot to warm up with a latte and a slice of blackberry and apple iced flapjack. Their NZ style flat white coffees are reknowned too.

I wouldn’t have gone without my morning visit to the National Trust Cafe, Boscastle. John and the team there are so friendly and welcoming. They remembered my drink order after just one visit! It starts the day off perfectly. They have a really nice range of drinks and food. I would definitely recommend that people check it out.

Very friendly staff, nice welcome. Had coffee with mine, scones were tasty but store bought. Nicely situated on the path to the right of the harbour.

We called in for a light lunch one Sunday afternoon. We were rather disappointed that there appeared to be only a standard. choice of three sandwiches: cheese, ham or roast beef.

Lovely location to stop for a bite to eat - clean and comfortable. Then you can enjoy some shopping too as many lovely gift ideas in the shop. Always worth a visit for a cake, tea and shopping.

When visiting boscastle for the first time, the visitor centre is a must, very helpful staff, I think all locals, which helps greatly. Lots of info, local maps, books etc and a national trust shop for eats.

Comfortable cafe with a good selection of food and drink. Staff were friendly and helpful. We could take our dogs into the cafe which was a huge bonus. The cafe is attached to the National Trust shop which had a good selection of local items.

We were in Boscastle passing the National Trust shop when we were feeling a little peckish so decided to stop for lunch. Whilst the menu is limited, it had what we required which were a lovely traditional pasty, a sausage roll and a cheese and onion pasty. Delicious!

During our very wet trip to Cornwall we went once again to Boscastle, nice in the winter as it is not so crowded although the weather could have been kinder. The NT shop was our first stop for lunch, and very welcome it was too, and then we finished the Christmas shopping. The staff were very friendly and helpful, well worth going in if you are in Boscastle.

A very welcome sight after a long days walk. The cafe provides delicious snacks with friendly staff and great views of the harbour.

Re-visited Boscastle after a number of years & was delighted to find such a delightful cafe! Very popular so very busy but the staff turned the tables over quickly & efficiently, so we didn't have to wait very long. Nice standard of drinks & a good selection. Didn't try any of the food but what we saw go by our table certainly smelt & looked good! Definitely one to return to in due course when in the area again. The National Trust shop here is also worth a good look around especially the videos of the devastating floods in 2004. Recommend.

Cafe situated at the end of the shop - Home made cakes and good coffee is always a good combination . Not a huge place but good if you manage to get a table

As with all National Trust cafes the food is excellent. There is a shop alongside with a good range of local jams and other goodies plus a good selection of local interest books.

We stopped here today for a cream tea. Firstly we didn’t realise it was self service, (had to make our own tea from heated water jugs.) Tea in mugs, no tea pot. So not really a Cornish cream tea.,Scones were dry and cream was so hard, I could not spread it on my scone. Our table had not been cleared from the last customer and I had to do it myself. Very disappointing - wish we had gone in the tea room/ cafe next door.

This popular spot right on the harbour is well run with interesting nick nacks in the attached shop, this small cafe offers the usual beverages and cakes and snacks, a welcome rest.

The cafe was light, airy with welcoming staff. Dogs were also welcome. The coffee And hot chocolate was great! There is a gift shop (we thought it was above average priced), and a small museum telling the story and showing footage of the floods. Well worth a look.

With so many restaurants and tea shops in Boscastle, the cafe staff needs better supervision and the food offerings Should Be Fresher. I was very disappointed.

We visited here after a walk along the Coastal Path. The shop is well stocked with all sorts of gift and goodies. We took home some local Ale to enjoy at our campsite.

We stopped to share a Cream Tea which was very nice, happy and friendly staff the place was clean and tidy.

Came across this cafe whilst walking to the harbour. It’s attached to the National Trust shop and is worth a stop for some lunch or a drink. There is a good range of sandwiches, sausage rolls and pasties available along with some fantastic looking cakes and a good range of hot and cold drinks.

Situated next to the bridge on the river leading into the harbour. Excellent Cornish cream teas and probably the best Cornish pasty I’ve ever had. Theres plenty of table of chairs, though I would imagine in high summer they’d get taken up pretty quickly. The staff are very friendly and helpful. Dogs seem to be welcome too. Highly recommended !

Boscastle is a lovely coastal resort with great scenic views. We both enjoyed a nice hot pasty for lunch the later in the day we went back for a cream tea. Nice cafe and reasonably priced but busy. Would go back maybe in a couple of years.

Stopped for a cuppa in the National trust cafe, very friendly and helpful, sat outside in the sunshine, good place to have a rest for half an hour, then you can have a look around the shop , nice cakes

This is a lovely little cafe but gets very busy . Lots of yummy food to chose from especially cream teas and Cornish ice cream.

We always expect The National Trust to have lovely Cafe's but this one was fantastic, a rainy day in August, and the Best Cornish Pasties we ate all the time we were in Cornwall, the staff said they source everything locally. And 2 Pasies and 2 hot drinks came to uner £11.00, excellent value.

Lovely. Friendly cafe and shop. The staff were very welcoming and helpful we didn’t feel rushed to finish. It is attached to a shop which meant you could brows and relax all in one. They have a water fountain for you to refill bottles for free and are a dog friendly place. Lovely little garden seating area too. Lovely view out over the harbour whilst enjoying a cuppa and cake.

My family and I enjoyed cream teas, cakes and coffee on 2 occasions in the week we were in Cornwall. The cafe is very friendly, including dog friendly. The food is delicious (as is expected from a national trust cafe) and the service is very friendly.

Sat in a lovely little courtyard and enjoyed a freshly made sandwich with salad garnish and several cups of tea.

Very impressed with this cafe mainly due to the video shown on the t.v. Screen about the awful flooding of Boscastle. How it was wrecked and how it was reformed. Totally amazing. Great coffee and cake plus a nice gift shop.

With the National Trust there is always a good selection, quality produce and drinks and when visiting a good place to stop; Boscastle is lovely and good views.

This cafe is as the title of the review says cute, however I found it hard to read the menu and find certain items as a cream tea for example had a separate menu from the others that was located on the counter away from the others. All staff we met were extremely friendly and chatty. But for the price paid I felt the service could have been much better. When ordering a cream tea for two we had to get our own scones from the counter and these were not covered unlike the rest of the cakes they had available. We then had to take away everything on a tray as if it were a canteen which is not what I would expect in a small cute tea room/cafe. And there was also no options to have the scones heated up which would have been nice. Especially as two scones two jams and creams and two teas cost £9.90. was still a lovely place however felt that other places offer a lot better value for money.

nice selection, simple but varied. Prompt service and reasonably priced. The food was all of a good quality and you can take your dog to eat in the yard which is a super lovely place. Just be aware the gulls hang out there, they are not at all aggressive, just opportunist. highly recommended

Nicely situated in Boscastle. Typical National Trust cafe. Perfectly acceptable for a quick coffee and cake break. Friendly staff. A very well-stocked and attractive adjoining NT shop.

Called in for a cream tea whilst visiting Boscastle on a rainy windy day . My husband and I had a cream tea each which was pleasant . Staff are friendly , didn’t like the self service style set up , but other than that no complaints.

Outdoor and indoor seating avail able a land snacks and drinks for all tastes. A really good selection of soft drinks.

A lovely position overlooking the harbour with both indoor and courtyard seating and staffed by very friendly people. Attached to the visitor centre so you can view the video from the 2004 flood and then rejoice in the sympathetic rebuilding since

The thing which is really awe-inspiring and good about this cafe is the attention paid to the environment. Served with recycable, wooden cutlery and cups. Nice to see them doing their bit. Delicious cakes, but not 5* because I think hygiene could be better, on several occasions, flies landed in the cake cabinet.

Stopped for tea and cake here with our baby and dog today

Flat white in a small glass, wasnt sure, but what a deep rish taste of coffee, not pints of frothy milk.

All National Trust facilities are of a high standard & this one is no exception. Staff were extremely helpful & the coffee & cakes tasty & refreshing. My wife's Bakewell tart was very tasty & succulent. My cappuccino was a work of art.