Nash's in West Oxfordshire

I live here and go in occasionally for an iced bun and a cup of tea if I have time to kill. Yesterday I noticed how dirty and shabby everything was and how grumpy the staff were. Not at all welcoming. The place needs a good clean and a makeover. Out of interest I looked up their hygiene rating and it is 1.

Food was ok but one of the staff members was really miserable. I honestly felt like I would feel more comfortable dealing with Basil Fawlty. She seemed nicer to my friend but seemed very frustrated by my colloquial accent. Don’t expect any customer service magic. The women basically wanted us to leave after serving us.

A Saturday late morning visit to a busy Chipping Norton, saw us visit this café located in, what looked like, a late 1990’s retail development called the ‘Spendlove Centre’. This café appeared to be quite popular but the staff seemed to be rushed off their feet. The server I encountered was quite gruff and not at all welcoming. She was rather impatient when questioning customers ahead of me, and with myself as well. I ordered two Americano coffees with hot milk, but I was then brusquely asked, once the coffee was in the cups, if I wanted milk! I let it pass rather than saying what was on my mind. I took the coffee back to our table in the separate seating-area at the rear of the café, opposite the entrance into the Co-op (‘Coop’ as it is spelt on their new livery). The coffee tasted slightly-better than average, and it was hot. One thing I did note was that each member of the serving staff had to fetch the portable card reader from the previous user and, with a particularly long service counter, that meant that service was unnecessarily inefficient. This could go some way to explain the issue with the mood of the server. So, my advice to this café is “Get another card reader!” We are unlikely to return.

just to say I was served by a dear senior aged lady who prepared the best Roast Pork Bap with delicious meat with stuffing and apple sauce. I also had a large jam doughnut with lots of tasty jam inside. The lady was very polite and told me to enjoy my what was a fantastic take away lunch. I will definitely be calling in again when I am next in or around Chippy.

Called in to buy bread and cakes, wish I hadn’t. Woman making sandwiches was moaning about having to serve me. Made me feel like I shouldn’t have been there. Hygiene not great either, she did not wash hands after serving me, just went straight back to handling meat etc with no gloves, I know gloves are not needed but surely you wash your hands after handling cash. Oh bread was ok by the way. Didn’t get cake as it seems too much bother for her.

Staff are miserable in here really let the place down could be the hub of chippy but instead they would rather moan when you ask if they have something which they don’t sell but yeah a change of the old guard is desperately needed here I’ve visited it several times over the years and whilst I can’t knock the grub the staff on the overhand…..

I was delighted I popped in here on a rainy Saturday morning recently. It’s a busy little spot but I found the staff members really lovely and I thoroughly enjoyed my freshly prepared bacon and sausage bap with a delicious coffee while sitting in the covered area outside. The coffee was so nice, I got another one to takeaway with a fresh jam doughnut for later. There was an array of breads, cakes and pastries to choose from - I was spoiled for choice as all looked fabulous!

Visited for coffee & cake and bought extra to take away plus a loaf of bread. This was clearly too much for the grumpy staff member. We did take a while ordering as there was a very large selection of goodies on offer. Wish we hadn’t stopped for coffee as nice as it was it left a bitter taste that the staff were so miserable.

Popped in on the off chance as we were in the area and found the staff and food very good. Staff were friendly and helpful and the pasties and tea we had was equally as good. Nothing negative to say on our visit well done

Popped in here for lunch and so pleased we did. I had a great slice of vegetable quiche. Scrummy. But the roll Hubby had, was an amazing pork, stuffing, apple sauce and crackling one. It was almost a meal in itself. If we’d had room, we could have chosen an amazing cake or pastry to go with the lovely coffees we had. Will definitely go here again. It was such a great visit with lovely staff. Especially on Wednesdays 😉

Fair product but pricey (4 rolls £1.60 - similar at Sainsburys 90p) and poor service (Staff have an irritating habit of finding soemthing to chat about amongst themselves while the queue builds up).

We wanted to support an independent business so went in for Coffee. Whilst a lady was making coffee, I asked a male if he could toast me a Fruitcake. Mistake as apparently 'You can't ask another member of staff for something whilst being served by another'. Not sure who they dislike most, their colleagues or Customers. Disappointing as the range of food etc is very good

I can't say that the staff were rude as I have seen in other comments left here, but the pastries were quite awful. We ordered what looked to be an apple and raisin pie. As soon as we tasted it it was clear the ingredients were imbalanced. Everything was drowned out by a weird taste of bitter almonds. It was overpowering. As I could see no almonds in or on the cake, I presume it was a liquid concentrate. Pity no other fruit could be tasted despite the majority of the filling being apple. Second, the most inner layer of pastry was clearly raw. I've baked enough cakes myself over the past 40 years to know the difference. We left it and asked to buy something else., hich was a bland, just cooked apple turnover. We told the elderly server that the pastry was not quite cooked inside. She spoke to a man who came over and asked if he could take the plates with the unfinished pastries away. We said yes and he asked what the problem was. We told him it here was gooey pastry on the inside, to which he replied that it was normal because it was strudel ,not apple pie. Well, I love strudel, travelled often in Germany and Holland but never eaten raw strudel pastry, and never have they contained bitter almonds. Even Aldi, Iceland, lidl tesco etc. stock better strudel. If I go to an artisan Baker, I expect better , not worse. Come on, it's hard to make cakes that are so bad, that make you feel queasy. Even the ones that turn out not as expected, are generally good with a hot tea or coffee. I felt nausea after this one. They ought to invest in a new recipe book. A simple British apple pie would have been 100% better.

What a wonderful place. Coffee and Hot Chic excellent Staff fantastic. Friendly with an amazing sense of humour Cakes excellent. Afraid we will definitely have to come back next time we are here

A beautiful traditional little bakery with a cafe. Lovely freshly made sandwiches and savoury pastries followed by naughty but delicious cakes. All the staff were simply delightful and it felt like I'd stepped back in time. Well worth a visit.

Stopped here for a coffee and cake and loved the selection available, took a while to choose what to have. Our items were reasonably priced and the drinks were good. The ladies serving were all polite, not particularly chatty, but pleasant and were very patient whilst we were deciding. We have been back since our first visit to purchase further bread and cakes, as the bread is the best we have tasted so far. A lovely little gem.

I dont know why I keep going back to this bakery. I always hope I get to speak to the one nice staff member but most the time I am unlucky. I dont quite know why the staff are so bad mannered and have awful customer service skills. Today a lady said she thought I was going to steal a packet of crisps when I picked up a packet and walked towards the counter to order a coffee. Then when I asked for the coffee to be In a takeaway cup she complained that I was confusing her. And when I went to pay and the contactless payment didn't go through( it worked fine but had to be put in the machine) she said my card was dodgy.... All of this making me feel very unwelcome and as If I had done something wrong. This is not the only occasion when I have had bad service and amongst my family and friends we refer to this bakery as the Grumpy bakery. One other thing that bothers me is the staff have long hair and are working with food but none wear hair nets It could be such a lovely cafe and bakery if the staff had some proper manners or training in customer service.

Awful service. Male staff kept picking up the children’s biscuits when asking what they wanted with an ungloved hand, then picked his teeth afterwards! Majority of both staff and customers maskless and clearly no understanding or importance placed on being Covid safe. Biscuit was dry,...

Cakes are good but service in Chipping Norton is so unbelievably rude!! Firstly the female shop assistant was too busy to serve me - she was talking to her male colleague about buying medicine for herself!! I was just an inconvenience. Secondly, I went to...

Lovely coffee, large baps packed solid with very tasty bacon , made a stark contrast to the pre-packed breakfast on offer at a well known nearby hotel! Thanks for preventing us from starving!

Popped in for a coffee with my two kids and two dogs. Outside covered area to sit in-so perfect for us. Plus tables insideLovely food and the coffee was lovely. Served by a gentleman who was very funny and helpful. Would definitely recommend.

The choice of food is good, but is limited to what you would expect in a bakery. However the food we had was tasty and arrived quickly. The staff were friendly and polite

We called in to look for a cake suitable for my 45th birthday. We were in the area on a weekend break. We chose the ‘coffee gugeluph’ & it look ok but tasted amazing!!!! I hope they do mail order as I really want another...

The title says it all. Staff are a group of miserable old crones who really should not be working in a customer facing environment. Lots of huffing and puffing during the taking of the order. Food average - had been sitting on a hot plate...

On a recent visit my wife and I stopped by for quick refreshments before checking in our local hotel. The coffee and soft gingerbread men were nice and very welcome. At over £8 total, it wasn't cheap, but perhaps competitive for a Cotswold town. However...

I use this bakery regularly and its always good quality and reasonably priced. But the smell of a warm chicken tikka pasty reduced me to a table and chair and a sneaky lunch for one....and it was worth it.

I arrived for an early-morning coffee. Upon placing my order, the waitress struggled to get the coffee machine working properly. I was then informed that the restaurant was not actually open yet. Oh, sorry, the door was unlocked and the lights were on, I replied,...

The staff in this bakery are the most rude miserable obnoxious human beings I have ever encountered. They don’t greet you when you enter the shop. They ignore you until they can be bothered to serve you. They sigh loudly when you ask for them...

Called in for a coffee as the cafe was convenient as it was in the shopping centre. The cakes looked good and so we had a jam doughnut which was one of the best we have tasted and the coffee was OK. It went downhill...

Promising a local bakery and priding itself on customer service... This is an extremely disappointing find...with seriously poor service and lacking in every way. The two ladies behind the counter were grumpy and flustered and just couldn't be bothered anymore. Not able to speak to...

Looking for tea & cakes, this seemed the place being a bakery. Entered an empty venue at 2:30pm, staff behind counter doing little - but no greeting, not even a hello. Stood, there not much reaction, looked around at the red carpeted floor - needs...

The cakes and pastries etc. are always very good, with lots to choose from. However, the service leaves something to be desired. The staff are certainly not the friendliest bunch I've ever crossed paths with! The cafe is also fairly small, especially near to closing...

El personal parecía desinteresado en su trabajo, mucho hasta el punto y no tenía ningún interés en conversar con los clientes. Parecía sencillamente querían me sirven para hacerme salir del camino. Yo pedí un sandwich que era realmente agradable. Por otra parte, el pastel de mantecadas pedí, era muy ansiosos por comer cuando llegué a casa ya que no he tenido durante años, por desgracia, muy rancio y sin sabor! No se puede usar la excusa de que era más tarde en el día, porque pedí que a las 10 de la mañana todavía estaba esperando a ser fresco y sabroso. Es una pena ya que el sándwich era perfecto.

Nunca volveré a este lugar de nuevo por el grosero directora. Cuando intenté comprar un rollo de jamón para llevar pregunté su precio ya que no estaba marcado y me dijeron que era de 3 libras. 50. Me comentó que era muy caro y yo no quería y entonces ella intentó convencerme de que como yo ya había pedido para él, así que ella necesitaba comprar. No hace falta decir que no lo hice. Como dejé que ella tenía una mujer ir a decirle que ella no podía usar un escocés nota para pagar por su pan, ya que no era moneda legal en Inglaterra, que por supuesto que es.

El café y la comida estaba bien, el personal permanente alrededor de no hacer nada y charlando entre ellos y lejos de atento. Los suelos estaban sucias, con baja en la comida, el personal no molesten a hoover cuando muy pocos clientes claramente.

Decidimos parar para tomar un café y un pastel. El bizcocho, bizcocho de té y el café estaban muy bien, pero me temo que el mismo puede ser dicho para el servicio de un miembro femenino del personal. Teníamos la impresión de que ella no quería estar allí o que ella no quería estar allí! Dicho lo suficiente! Sin embargo, disfrutamos de la visita y volvería de nuevo. Una maravillosa selección de pasteles. Altamente recomendado.

Nos detuvimos aquí para comprar un almuerzo- deliciosas empanadas y tortas. Recomiendo encarecidamente el queso de cabra y "spinach pasty! También hay algunas mesas y sillas.

We decided to have lunch here because it seemed the only place where people were voting with their feet. We shared a Bacon, Tomato and Cheese Panini, which wasn't bad. With a mug of tea and coffee it came to £8.45. The place was cold and lacking in character. Wife had a Chelsea bun to take out - not that good. No toilets in the place and when we asked where the nearest were they recommended Café Nero - actually there are public toilets in the long stay car park. All in all a fairly underwhelming experience.

We were staying in nearby Charlbury and decided to have a drive through Chipping Norton and came upon this place by chance. What a find. Great selection of cakes and baked goods and reasonable prices. Would love this to be closer!

This is situated on the Main Street in the town. We had coffee and a cake there. Staff were very friendly and cakes were very good.

This is a cross between a bakery and an eat in basic table chairs sit in but wait for it-the food is the tastiest good value you will find in the Cottswold area. The staff are friendly and chatty and the place is very busy which says something about what the locals think of it. Don't be put off by the basic tables and chairs everythingelse makes up for it. Pasties and pizza and a great range of cakes and the coffees not bad either! As for the price it's probably the best value you will find anywhere. No waitering service as such just order and find a table-you wont be disappointed!

We got a cup of coffee and a Belgian bun on the way to Blenheim Palace.We were very pleased by the products and the friendly staff.

Called in for a quick lunch stop and was amazed at the huge range of cakes and pastries. Lovely tea room at the back of the shop with plenty of space. Fresh sandwiches and the hot pork and stuffing cob was a real treat. Definitely recommend.

We stopped for a cup of and a cake and found this bakery. The people were lovely and the cakes were absolutely superb. My husband said that it was the best apple turnover he had ever had! Also the bread we bought was lovely.